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호텔 솔리마르 여행 후기

3 out of 5
호텔 솔리마르
Av. Charles Darwin Y Tomas De Berlanga, Puerto Ayora, Galapagos

이용 후기

8.0

매우 좋아요

평점 10 - 훌륭해요. 56개 이용 후기 중 18개" "
평점 8 - 좋아요. 56개 이용 후기 중 24개" "
평점 6 - 괜찮아요. 56개 이용 후기 중 9개" "
평점 4 - 별로예요. 56개 이용 후기 중 3개" "
평점 2 - 너무 별로예요. 56개 이용 후기 중 2개" "

8.2/10

청결 상태

8.2/10

직원 및 서비스

9.0/10

편의 시설/서비스

7.8/10

숙박 시설 상태 및 시설

8.8/10

친환경

이용 후기

10/10 - 훌륭해요

Erika C.

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Muito boa.
Muito boa. O hotel tem uma ótima localização, só podia melhorar um pouco o pão que é servido no café da manhã. Só tinha pão de forma.
2023년 9월에 7박 숙박함

8/10 - 좋아요

penelope

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 7월에 1박 숙박함
답변 제공: HOTEL SOLYMAR GALÁPAGOS 님, 2023년 7월 28일
Estimado Huésped,Gracias por elegir Hotel Solymar y por dedicar parte de su tiempo para puntuarnos. Es muy importante para nosotros, ya que nos permite cada día ofrecer un mejor servicio.Con relación al wifi, en la isla en general el servicio no es muy bueno, sin embargo hay una nueva alternativa para que la señal sea mejor, próximamente el hotel va a disponer de ese internet para beneficio de todos nuestros huéspedes.

10/10 - 훌륭해요

Vivian

가족 여행
좋아요: 직원 및 서비스, 편의 시설/서비스
Location is very good. Staff at this hotel is very friendly and helpful.
2023년 1월에 5박 숙박함

4/10 - 별로예요

실제 이용하신 고객

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Decepcionante
Servicio de internet es pésimo. El desayuno muy pobre y básico. Precio de la habitación no corresponde a la realidad. Piscina y yacuzzi feos y sucios. No es ni mucho menos lo que se ve en las fotos del hotel.
2022년 8월에 4박 숙박함
답변 제공: Hotel Solymar 님, 2022년 9월 15일
Estimado Huésped,Lamentamos su apreciación sobre nuestros servicios, sin embargo no tenemos registrado en el hotel ningún comentario o queja de un huésped sobre lo que indica en el comentario.Agradecemos por su tiempo, ya que cada comentario nos sirve para seguir creciendo y mejorando cada día.

10/10 - 훌륭해요

실제 이용하신 고객

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Stunning hotel on the waterfront, sea lions in the lobby, birds everywhere, lovely pool and wonderful staff. Food and drinks were delicious at the restaurant and more dining choices were nearby. Best hotel on Santa Cruz, I think, and owned by the cousin of our Galapagos guide, long-time locals. Highly recommend.
2022년 1월에 3박 숙박함
답변 제공: HOTEL SOLYMAR 님, 2022년 2월 8일
Dear, Thank you very much, we are very pleased that your stay was pleasant.

10/10 - 훌륭해요

andrea

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Loved being right on the water, great location in the center of town, the owner /manager was very helpful and accommodating.
2021년 10월에 2박 숙박함

8/10 - 좋아요

David

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great stay
Very nice /comfortable. Great service.
2021년 1월에 2박 숙박함

4/10 - 별로예요

실제 이용하신 고객

연인과의 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
별로예요: 청결 상태
When it comes to the Hotel Solymar, the location and harbor deck can not be beat. As for the rooms, they need work. Please be advised my wife and I were NOT looking for 5 star treatment, but what were were looking for was just a clean room. Having traveled the night before, what I desperately wanted (needed) was a nice shower. From the time I took my shower until the time I walked to the bed, my feet were more dirty than when I arrived. Spoke to the front desk where we received a big "sorry". Nice hotel, just make sure to ware your flip-flops
2020년 3월에 1박 숙박함
답변 제공: Wendy 님, 2020년 3월 11일
Dear, I appreciate sharing your comments with us, it´s the simply way we can really improve the service. We´re really sorry the reception didn´t take corrective action from the moment you notified them. Hopefully if you will be in Santa Cruz again, we can have the possibility of serving you much better than you this time. Please receive our apologies. Best regards

8/10 - 좋아요

Janice

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Overall great stay
For the price we paid, expected better condition of room. Little more dated than expected but i guess we were paying for the location. The patio and pool area overlooked the ocean/bay where youll have frequent marine visitors like eagle ray, sea lions and turtles. The receptionists there were great too. Would stay again for location and service. But bit pricey I'd say.
2020년 3월에 4박 숙박함
답변 제공: Wendy 님, 2020년 3월 11일
Dear Janice, It was and will be always an honor for us to receive you in Solymar, your hotel. We understand your point of view. Please let us know before your next staying, i´m sure that we will do our best. Best regards,

10/10 - 훌륭해요

실제 이용하신 고객

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Amazing property, excellent room and staff very friendly. Gave us helpful tips for dining and tours. Morning breakfast is a plus! Very safe area; can walk at night after dinner with no worries.
2020년 2월에 2박 숙박함
답변 제공: Wendy 님, 2020년 3월 11일
Thank you for your review. We´re waiting for you for your next staying Best regards,

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Enjoyable stay
Excellent staff service and location. They even have a resident sea lion that swims in the pool! Beds were a bit on the hard side though but a wonderful stay overall.
2020년 2월에 3박 숙박함
답변 제공: Ventas Hotel Solymar 님, 2020년 2월 13일
Dear, Thank you very much for choosing us as a destination in the Enchanted Islands! Thank you for taking the time to highlight our services. We are very pleased that your stay has been pleasant. We hope to have her back next time Best regards, Sales & Reservations I Hotel Solymar

10/10 - 훌륭해요

Donn

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The location was perfect and the staff went out of their way to help us with activities.
2019년 9월에 2박 숙박함
답변 제공: Hotel Solymar 님, 2019년 10월 4일
Dear Passenger Thank you very much for choosing us as a destination in the Enchanted Islands! Thank you for taking the time to highlight our services. We are very pleased that your stay has been pleasant. We hope to have her back next time Best regards, Sales & Reservations I Hotel Solymar

10/10 - 훌륭해요

Polly

연인과의 여행, 출장 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
This is a direct waterfront property with direct waterview rooms with balconies. We loved every minute of this stay. All personnel were wanting to please
2019년 3월에 3박 숙박함
답변 제공: Hotel Solymar 님, 2019년 3월 29일
Dear Polly Thank you very much for choosing a destination place in the Enchanted Islands! All the opinions of our clients are very important to us. We are very pleased that in our facilities and services. We hope to have it back on a next occasion Best regards, Sales & Reservations I Hotel Solymar

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2019년 2월에 2박 숙박함
답변 제공: Hotel Solymar 님, 2019년 3월 6일
Dear Customer Thank you very much for choosing a destination place in the Enchanted Islands! Thank you for taking the time to highlight our services we are very pleased that your stay has been pleasant. We hope to have her back on the next occasion Best regards, Sales & Reservations I Hotel Solymar

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 청결 상태, 객실의 편안함
2018년 12월에 3박 숙박함

10/10 - 훌륭해요

Megan

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
A magical stay in Puerto Ayora
This hotel has to be one of the best in puerto agora in terms of location. It is on the waterfront and right in the heart of puerto agora with great eateries surrounding it. The room was generous and comfortable and had a private balcony which overlooked the deck and ocean. The highlight of the trip was definitely the resident seals that joined me for a swim in the pool and would often come up from the ocean to sleep on the deck! I would highly recommend this hotel
2018년 9월에 6박 숙박함
답변 제공: Dpto Ventas 님, 2018년 10월 17일
Dear Megan Hotel Solymar thanks you for choosing us as your destination! Each of your opinions is vital for us as they help us improve our services. But without a doubt most of our clients want to swim with our sea lions or simply admire the landscape with an ocean view. We are delighted to have fulfilled your expectations. We invite you to visit us next time.

2/10 - 너무 별로예요

Karina 님, Florida

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
It is by the ocean but still overpriced. The rooms are super tiny no as advertised. The breakfast is horrible, the lowest quality food. The worse experience hotel ever.
2018년 7월에 2박 숙박함

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Beautiful view with sea lions too!
Free water, comforpable room, balcony with view of harbor. Breakfast was good.
2018년 4월에 1박 숙박함
답변 제공: Dpto Ventas 님, 2018년 5월 11일
Dear Good morning, Thank you very much for your comment, we are happy that you liked our services. We are waiting for a future visit. An excellent afternoon! regards Maritza Muñoz

8/10 - 좋아요

Karen

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Muy buena opción
Me pareció un buen hotel, con buen servicio y excelente ubicación.
2017년 12월에 1박 숙박함
Estimada Karen Hotel Solymar agradece su preferencia! Muchas gracias por su comentario, el cual es valioso y nos ayuda a cada día ser mejores pensando siempre en el bienestar de nuestros clientes. Esperamos tenerla muy pronto de regreso!

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2017년 11월에 4박 숙박함
Estimado Huésped, Muchas gracias por su calificación, nos ayuda a mejorar cada día. Esperando un pronto retorno a las Islas Encantadas. Cordialmente, Team Solymar

10/10 - 훌륭해요

Pedro Jose

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Muy bueno, su personal y ubicación excelente
Muy bien sobre todo su personal de una atención excelente todos, las chicas de recepción y los sres y sras que atienden el bar y el restaurant muy amables y eficaces en su trabajo, linda ubicación inmejorable, pero creo deben renovar los baños sobre todo el piso y el area y griferia obsoleta si funciona pero no es muy agradable a la vista este es un comentario constructivo .
2017년 9월에 3박 숙박함
Estimado Pedro Jose. Hotel Solymar agradece que haya elegido su estadía con nosotros. Nos es grato saber que disfruto de nuestros servicios y la amabilidad del personal. Su comentario constructivo es muy valioso para nosotros, ya que nos ayudara a mejor cada día. Lo invitamos a volver. Tenga usted una excelente tarde!

10/10 - 훌륭해요

Caroline

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great hotel and location
Very helpful and welcoming staff. All rooms face Academy Bay with great views. They even held a bag for us while we were on a live-aboard for a week, before our stay at Solymar. Wendy the sea lion was a welcome distraction when she visited, but I wish the bar staff had stopped guests from harassing her, cornering her on the patio, and chasing her to the stairs where she made a get away. People brought over lounge chair cushions and delicious capairinas that were well worth the 2 for 1 price, but be warned that the price goes up $1 during happy hour. The location on the main street between the pier and the Darwin Institute is ideal, and only a couple streets from Los Kioskos food vendor street. We stayed here and at another more expensive, Red Mangrove, and enjoyed Solymar much more.
2017년 9월에 3박 숙박함
Dear Caroline Good morning, Hotel Solymar appreciates your preference! We are pleased to know that your stay at Hotel Solymar has been excellent. Being by the sea and enjoying all the trivia as well as the animals that visit us every day is the best experience our visitors can take. We hope to have her back soon. An excellent afternoon!

8/10 - 좋아요

Andrew

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Hotel Solymar - Great Location, Staff, and more...
The only thing that bothered us was being put in a room at the end of the hall across from the breakfast area. You couldn't open your blinds or people could see in while they were eating breakfast. The kitchen staff would wake us when setting up at 6:00 am. Other than that - great hotel, location, service, and staff.
2017년 7월에 2박 숙박함
Dear Andrew The room requested by you was partial sea view, the same that is half the window overlooking the sea and also overlooking the restaurant. A thousand apologies for the noise issue in the restaurant we will take corrective measures so that the noise does not reach the rooms. thank you for your comment.

8/10 - 좋아요

EN 님, N

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Room door
They try to keep open the French window each room, that is good for ecology, I understand. However, thre is a problem , when the door closing, make so noise. I was disturbed my sleeping in the morning from another rooms door. Bang Bang... They should put a door closer at least.
2017년 6월에 4박 숙박함
답변 제공: Dpto Ventas 님, 2017년 8월 7일
Dear Thank you for your comment. We will check the noise of the doors and windows to which it refers, so that the noise does not disturb any of our passengers. Always the contributions of your comments serve us to improve and above all provide a quality service to our guests.

10/10 - 훌륭해요

Michael

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Buena opción para Puerto Ayora
Buena opción en Puerto Ayora, la mejor ubicación; quizás un poco costoso para los servicios que dispone el hotel y el desayuno podría ser mejor. El personal super amable; las habitaciones rústicas pero con lo necesario.
2017년 5월에 3박 숙박함

8/10 - 좋아요

BLK

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Oceanfront hotel in town
Hotel SolyMar is centrally located in town, a short walk to restaurants and harbor, as well as Darwin research center and beach. The highlight for us was the oceanfront pool, which in addition to being a nice place for a dip, attracts all kinds of friendly wildlife. Herons and other birds, marine iguanas, and even a pair of sea lions show up to hang around the pool with you, which is a real kick to see up close. Only in Galapagos! The oceanfront rooms have a small balcony, which is a nice spot to watch the moonlight on the ocean at nite, but not very private.

10/10 - 훌륭해요

Stephen

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Galapagos delight!
Close enough to nature? Sea Lions lazing on the deck, swimming in the pool, competing for your chaise lounge! Our room had a balcony overlooking the pool area in the foreground, ocean to the horizon - as far as the eye could see. To the left; the Charles Darwin Center a short walk. Best place to stay in Puerto Ayora!!

8/10 - 좋아요

Tatiana 님, Quito

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Una estadía perfecta en Galápagos!!
Nos alojamos en el Solymar mi esposo, mi hija adolescente y yo en marzo 2016. Todo estuvo perfecto. La ubicación inmejorable, frente al mar y en plena calle principal de Puerto Ayora, cerca de restaurantes, del malecón, de la estación científica Charles Darwin, tiendas, etc. El personal muy atento todo el tiempo. El desayuno estuvo muy variado. Las habitaciones aunque sin ser muy amplias (normal en Galápagos), son cómodas y todas tienen una terraza con vista al mar. Lo recomiendo completamente.

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Erholsame Tage
wir haben die drei Tagen sehr erholsam mit einem guten Service und tollen Ausflügenn erlebt.

6/10 - 괜찮아요

실제 이용하신 고객

별로예요: 청결 상태, 객실의 편안함
SolyMar
Nice hotel but not quite good value for money

8/10 - 좋아요

Mary G

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함

8/10 - 좋아요

Anthony

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Nice enough base in Puerto Ayora
A clean and accommodating hotel centrally located on Ch Darwin, near travel agencies and other tourist resources. Not quite a luxury hotel by usual standards, but good enough. Very helpful staff with limited English can help with ordinary requests. Has a nice and well located pool by the Bay.

8/10 - 좋아요

Kenneth 님, Milford, CT

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Centrally located, comfortable, family friendly
Great location, friendly staff with good English, decent breakfast included. The biggest complaint was the internet connection, which seemed slow and inconsistent, even for the Galapagos.

6/10 - 괜찮아요

Teresa 님, Spring, TX

좋아요: 청결 상태
Sea Lions share pool dips & lizards sun on deck
Viewed 3 different hotels prior to booking Solymar. Finch Bay is the most beautiful but you have to take a boat and walk a long distance with your luggage along a boardwalk to get to hotel, Aventura in the mangroves does not have any kind of a view from rooms- just restaurant. So Solymar was our pick for relaxation, convenience, a newer remodel and views. Staff is apathetic and not very service oriented. The owner and his wife were often at this hotel and Isle Solymar across the street. They use Solymar as their personal playground to dock their boat, have their small kids use pool, eat & drink in restaurant. The hotel staff seems to cater to the owners but not the guests. Service needs a lot of improvement. Jacuzzi does not look very safe and needs maintenance, a garden hose feeds the pool. You can sit outside by pool all day w/staff walking by and you will not be approached to order a drink. You must ask repeatedly for things and get most of it yourself. We've heard, This is island life and difficult to get trained top notch staff. Outdoor bar with restaurant has a daily fresh fish catch. Try the sushi too. The Breakfast room, is not exceptionally clean and wonder about the food sitting out for so long on the buffet. That said, I would book this property again only due to lack of choice for a short stay but don't think it's worth what you pay per night. If I were there for more than 2 nights, I would check out the resorts in the highlands or Finch Bay.

6/10 - 괜찮아요

Kati 님, portland,or

좋아요: 숙박 시설 상태 및 시설, 객실의 편안함
별로예요: 직원 및 서비스
You definitely stay here for the location
The location is great; on the Main Street within walking distance to food, shopping, beaches, Charles Darwin Research Center and marina where all day trips leave. The room is basic- nothing special, but I guess you aren't really in it much! The air conditioning is a must and not all lodging has it. The bar/restaurant staff were amazing, always remembering your drink or special requests as soon as you sit down. The front desk staff was not helpful and assumed I could not understand what they were saying about me in front of me. The breakfast had a great selection of food. The restaurant was priced a little too high for what it was but the drinks were in line with other places. They offer an airport pick up with tour that is way overpriced for what it is and can be done on your own for less than half the cost. Follow everyone else onto the bus and water taxi, then take a taxi to the hotel- you can have the driver stop at different locations on the way.
Hotel
View from room
Room

10/10 - 훌륭해요

Spiderman 님, Murrieta

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great stay comes with Great Hotel like Solymar
This is the best hotel in Puerto Ayora I bet. When u enter the hotel u have a nice view of the ocean and they have a cool bar with great view. We had our welcome drinks on arrival after a nice long ride with the short stop to checkout the giant turtles, craters and a brief look at the lava tunnel. We were there for 2 nights and we had dinner both nights there in the hotel cool bar which had amazing view filled with ocean waves breaking, saxophone playin, dim lights around with candle on our table. View from our room was nice too and we enjoyed sunset everybody from our room sipping coffee/cocktails. Overall we had a great time. I will recommend this hotel to anyone who want s to have a great time :)

6/10 - 괜찮아요

DD. Kurnianta 님, Jakarta. Indonesia

Great location
Very good location in the very beautifull Puerto Ayora

8/10 - 좋아요

Michal

별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함

4/10 - 별로예요

Ming 님, Melbourne VIC, Australia

좋아요: 청결 상태
별로예요: 객실의 편안함
Lacking in character and overpriced
We stayed 3 nights here in Puerto ayora after a cruise of the islands. The hotel was quite disappointing. We booked a non-waterfront room for $200 USD a night. The rooms are quite large but essentially all they have is a bed in them. Thus it feels somewhat like living in an unfurnished home or even an office. The complex of non-waterfront rooms is very echoey and not very sound proof. During our stay, there was no hot water one day. The hotel didn't handle this very well. Initially they said there was plumbing maintenance and it would be ready in 15min. 4 hours later there was still no hot water. We had to actively ask for an alternative to shower and it only at this point were we offered a shower in a spare waterfront room. No compensation offered. The breakfast was also quite disappointing - the buffet spread was not fresh and eating off dirty, grimy placemats is not exactly appetising. Eggs are made to order though.

8/10 - 좋아요

Fernando 님, Monterrey, NL, México

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
bueno y tranquilo hotel
Hotel bueno, solo inconveniente es que esta dividido en dos y hay que cruzar calle, aunque sin problema de peligro

8/10 - 좋아요

Natalie

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Perspective
When visiting the Galapagos, you don't exactly make the journey for the hotel room. Ours was exactly what we needed for our stay. The staff was very helpful in organizing tours for us, though we later learned that they could have been booked less expensively when booked directly through the agencies. Breakfast each morning was fantastic, though the 9am closure was sometimes unmanageable. Extending hours would be very helpful. In terms of room amenities, I think a mini fridge would also be a nice upgrade. We stayed 8 days, and the convenience of being able to get a few items from the grocery store to keep in the room would have been great. Overall, it is probably the nicest hotel in Puerto Ayora, I would definitely stay there again and would recommend it to a friend with the listed precautions.

6/10 - 괜찮아요

Carol 님, Calgary, AB, Canada

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Boring and expensive
We stayed in the tower portion of the hotel across from the main seaside hotel. Boring, boring, boring is how to describe it. A stone structure with nothing in the way of decor, no carpet, no picture, no TV, no view just an alleyway. Breakfast was also boring, juice terrible. It was, however, safe, clean, comfortable and in a good location.

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스
Esperaba más
Hotel muy bien ubicado en pleno centro de la ciudad y a metros de los principales restaurantes. Muebles en habitaciones muy básicos con accesorios de baños de aspecto desgastado y olor a humedad. Buena atención por personal del hotel

10/10 - 훌륭해요

Alfredo Ochoa 님, Guayaquil Ecuador

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
muy buena
Exelente muy placentera

8/10 - 좋아요

Anne 님, Australia

좋아요: 청결 상태, 숙박 시설 상태 및 시설
Galapagos stay
The hotel has a fantastic location and afternoons can easily be spent beside the pool relaxing. Sea lions really do swim in the pool and hang out in the bar . Reception staff very helpful and attentive but bar staff a little slower and in attentative considering not busy. Rooms are large and well appointed but beds were very hard for us. Staff dealt very efficiently when we had a problem with our room air conditioner. All in all the problems were minor and we would definitely not hesitate to stay at this hotel again.

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
It was okay
Expensive for what you get. When I booked, I wasn't expecting a room in the hotel across the street. I was expecting to be in a hotel with an ocean-front view. In the newer building (across the street), I was an overlarge room that seemed quite empty given its size. The service was good. Staff was friendly. It just wasn't quite what I expected for the money I paid.

2/10 - 너무 별로예요

FORTIN

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
210$ FOR THIS. Does not worth it at all. The pictures on the web shows an hotel close to the sea. This was not is what we were provided. We were in Isla Sol a recent 3 stories building on the opposite side of the street. No view at all:the window looked in the common area (stairs and hallway) You can't even see the sky from the room. More it smelled damp (humid). Even with the air conditioning it continued to smell very bad. On a dark door we coulkd see fungi that were probably all over the room. Only good point is the personnel in the lobby that were nice. I would not recommend this hotel.

8/10 - 좋아요

Rob

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Likely the best in the Island
While this is likely the best in the whole Island it is pretty low ranking at most hotel and definately not what you might expect for the money. Staff was nice and definately working to get better. Breakfast was fantastic! Room was very limited, a bed and cheap chair. No TV, though TV's reception are on island. Pool and hot tub had water changed daily. All food in local area exactly the same, so really doesn't matter where you go to eat. Scuba Iguana best in the island, would highly recommend them!

8/10 - 좋아요

Meryl 님, Sydney NSW, Australia

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Simple, modern comfort
We were in the tower, across the road from the pool and restaurant, which didn't create any problem, except that the road was being re-laid. The staff did everything to minimize the inconvenience, with wooden walkways and mats. I suspect the closed road made the room much quieter at night. The pool is modest, but any pool is a novelty in the Galapagos, and there is the added interest of the iguanas who sun themselves around the edge. The setting of the pool and bar is very pleasant with views over the harbor and the fishing boats. The room itself was generous, clean and simply furnished with a modern bathroom. The staff were friendly and helpful.

10/10 - 훌륭해요

Greg

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Completely satisfactory
Hotel was completely satisfactory, the breakfast included was awesome. Brunch basically and they will cook you eggs with bacon and so forth. Small complaint, lots of noise from what appeared to be the roof above. Was hard to say because the street in front is fully torn up.