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더 블루 키스 호텔, 사우샘프턴 여행 후기

3 out of 5
더 블루 키스 호텔, 사우샘프턴
82 Northlands Road, Southampton, England

이용 후기

9.0

매우 훌륭해요

평점 10 - 훌륭해요. 599개 이용 후기 중 319개" "
평점 8 - 좋아요. 599개 이용 후기 중 228개" "
평점 6 - 괜찮아요. 599개 이용 후기 중 34개" "
평점 4 - 별로예요. 599개 이용 후기 중 13개" "
평점 2 - 너무 별로예요. 599개 이용 후기 중 5개" "

9.2/10

청결 상태

9.4/10

직원 및 서비스

8.2/10

편의 시설/서비스

8.6/10

숙박 시설 상태 및 시설

3.6/10

친환경

이용 후기

10/10 - 훌륭해요

Seung Hyun

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Couldn't be better!
Couldn't be better!
2019년 7월에 1박 숙박함

6/10 - 괜찮아요

Jong-Chun 님, 부산

좋아요: 직원 및 서비스
호텔에 처음 도착했을 때에는 작고 아담하고 실내 분위기도 좋았다. 하지만, 이튿날 아침 수도관이 터져서 샤워도 못하고 결국 카운터에서 마련해준 양동이에 뜨거운 물을 얻어 고양이 세수를 하고 외출했다. 일을 보고 오후에 돌아와 보니, 방청소도 안되어 있고 타올도 교체되어 있지 않았다. 직원은 친절한데, 보다 나은 시설 서어비스 제공을 위해 신경을 많이 써야 할 듯. 1층에 있는 식당은 맛은 괜찮았다.

10/10 - 훌륭해요

Joonkil 님, seoul

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice hotel
It is very good!

2/10 - 너무 별로예요

Matthew

2023년 9월에 3박 숙박함

2/10 - 너무 별로예요

Alice 님, Columbus

가족 여행
별로예요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This property is not what it is advertised as — it is a rooming house in a middle-class neighborhood. It is not a charming English inn. Outside are is run-down. Given the lack of a true reception/office and staff on the property, it is questionable as to whether they truly are running a legitimate business. Felt very unsafe and left.

10/10 - 훌륭해요

Andrew

좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
2023년 9월에 3박 숙박함

2/10 - 너무 별로예요

Mariann

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Not a hotel
there was no one there when I arrived, the keys were in a lock box and I had no code. there was supposed to be a restaurant and bar, they did not exist. There was no elevator, I didn't even look at my room, I found another hotel and now I'll get my credit card company to deal with getting my money back. Be aware, this is not a real hotel but a boarding house and the rate is a total rip off. Also, it was in the suburbs so there were no restaurants within walking distance.
2023년 9월에 1박 숙박함

6/10 - 괜찮아요

kevin

좋아요: 청결 상태, 객실의 편안함
별로예요: 숙박 시설 상태 및 시설
2023년 9월에 2박 숙박함

10/10 - 훌륭해요

Douglas 님, Lima

2023년 8월에 2박 숙박함

2/10 - 너무 별로예요

Janne

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Don't be fooled by the old reviews!
I don't recommend this place. Don't be fooled by the old reviews on this site, or the hotel web pages! It is advertised as a hotel, bar and a restaurant, but it is closer to a self service hostel without a reception. Unfortunately we stayed in this place a month ago and had a subpar experience. You check-in online via a form and get the keys from a lockbox. The place is rundown, there is no restaurant in the premises any more, no breakfast, any services, nor staff. Common areas had dirty footprints from some shady looking maintenance crew that was occupying most of the parking lot when we arrived. Most of the common areas I assume were lounge or restaurant previously were locked down. The room we stayed in reeked of strong cleaning chemicals and were bare. They advertise "Free private parking on-site", however, upon asking for a permit that was required by signs, they never brought one and instead said we would be allowed to park there. Next morning we received a £60 parking notice. When confronting the company via phone, they said "a manager" will take care of it, not to worry. After multiple days and calls later I never received a written confirmation the issue had been taken care of nor was their "manager" ever available to discuss the topic. After the appeals with the parking management company failed, I had to pay the notice myself.
2023년 7월에 1박 숙박함

6/10 - 괜찮아요

Deborah

2023년 8월에 2박 숙박함

8/10 - 좋아요

Mark

출장 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스
In a week time i still didn't receive an invoice from the owner.
2023년 6월에 5박 숙박함

6/10 - 괜찮아요

Yun Wai Walt

가족 여행
좋아요: 청결 상태
The hotel is current operated in Airbnb mode. No staff station in the hotel to service customer and guest can call staff by mobile for assistance and in general they staff is polite and friendly.
2023년 6월에 2박 숙박함

4/10 - 별로예요

chris

출장 여행
좋아요: 청결 상태
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
A hotel in name only
When I arrived I was confronted with a locked door, surrounded by cobwebs. I had to phone a mobile number and gain access via a key safe. There are no staff in the premises and no facilities. If an establishment is calling itself a hotel but isn’t offering any sort of meal or on site facilities then this should be clearly stated. The room I booked was listed as a standard double, but the double bed was pushed up against a wall due to space. This makes it a small double. It had no desk, no glasses for water and there wasn’t even anywhere to hang clothes. The bathroom had an unpleasant smell and a bottle of Radox was the toiletries. The only positives were that it was clean and the shower was good. All in all overpriced and not to be recommended.
2023년 5월에 1박 숙박함

10/10 - 훌륭해요

Chris

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
We have stayed at the blue keys on several occasio
Short break away for retail therapy
2019년 11월에 1박 숙박함
답변 제공: The Blue Keys Team 님, 2019년 12월 3일
Thankyou for taking the time to review your stay with our hotel.

10/10 - 훌륭해요

Elizabeth

2019년 11월에 1박 숙박함

10/10 - 훌륭해요

martin

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great hotel
Totally fantastic stay, lovely room great facilities , lovely staff at breakfast , cannot fault the hotel , will stay again
2019년 11월에 1박 숙박함
답변 제공: The Blue Keys Team 님, 2019년 12월 1일
Thankyou Martin for your lovely review. We will look forward to seeing you again in the future.

10/10 - 훌륭해요

실제 이용하신 고객

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very friendly and professional staff. Breakfast was plentiful and good. Rooms large and bed comfortable.
2019년 10월에 1박 숙박함
답변 제공: The Blue Keys Team 님, 2019년 12월 1일
Thankyou for taking the time to review your stay with us.

10/10 - 훌륭해요

Sally

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Home away from home!
Delightful accommodation. Family run with great food!
2019년 9월에 1박 숙박함
답변 제공: The Blue Keys Team 님, 2019년 12월 1일
Tahnkyou Sally, Its great to hear we are achieving what we set out to do. We love our hotel so its great that you also did during your stay.

8/10 - 좋아요

Patricia

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 10월에 1박 숙박함
답변 제공: The Blue Keys Team 님, 2019년 12월 1일
Thankyou Patricia for you review. It is always apprecaited.

6/10 - 괜찮아요

Peter

2019년 10월에 2박 숙박함

10/10 - 훌륭해요

Chris 님, NS, Can

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff were very friendly and helpful. Property was very close to the train centre as well eithin walking distance to the theatre.
2019년 10월에 3박 숙박함
답변 제공: The Blue Keys Hotel 님, 2019년 12월 1일
Thanks Chris, We do appreciate the time you have taken to review your stay.

10/10 - 훌륭해요

실제 이용하신 고객

2019년 10월에 1박 숙박함
답변 제공: The Blue Keys Team 님, 2019년 12월 1일
Thankyou for taking the time to review your stay.

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스
The staff wete friendly anf efficient . Wonderful breakfasts. Thr hotel was a terrific find. Highly recommended.
2019년 10월에 1박 숙박함
답변 제공: The Blue Keys Team 님, 2019년 12월 1일
Thankyou for taking the time to review your stay.

10/10 - 훌륭해요

HS

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Quaint and enjoyable.
Very nice facility, only draw back is no lift or elavator. Very nice breakfast, very friendly staff. Clean and a goog location.
2019년 9월에 1박 숙박함
답변 제공: The Blue Keys Team 님, 2019년 12월 1일
Thanks HS for staying with us and reviewing your stay. It is very unfortunate that we don't have a lift however the age of the building prevents this option. Our staff though are always happy to assist with baggage at any time. We are so please you enjoyed your stay.

10/10 - 훌륭해요

Michelle

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Would definitely return
Excellent accommodation. Modern, immaculate, excellent service and great breakfast.
2019년 9월에 1박 숙박함
답변 제공: The Blue Keys Team 님, 2019년 12월 1일
Hi Michelle, We are so happy that you have enjoyed your stay, We definaelty look forward to seeing you again soon,

10/10 - 훌륭해요

Marie

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 10월에 1박 숙박함
답변 제공: The Blue Keys Team 님, 2019년 12월 1일
Thanks Marie

10/10 - 훌륭해요

실제 이용하신 고객

2019년 10월에 2박 숙박함
답변 제공: The Blue Keys Team 님, 2019년 12월 1일
Thankyou for taking the time to review your stay,

8/10 - 좋아요

DOROTHY

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Excellent Inn and onsight restaurant. Breakfast was excellent and dinner was very good. Very quaint room and lovely staff. Room needed a mirror near an outlet to use a blow dryer and curling iron. Mirror was too far away. Bathroom needed a shelf to put toiletries on. All in all a lovely stay in Southampton.
2019년 9월에 1박 숙박함
답변 제공: Guest Relations 님, 2019년 9월 30일
Thankyou Dorothy, We are so pleased you enjoyed your stay.Your suggestion are apart of our ongoing renovations of the room. We will try to rectify these suggestions without delay. Kind regards The Blue Keys Team

10/10 - 훌륭해요

실제 이용하신 고객

2019년 9월에 3박 숙박함
답변 제공: Guest Relations 님, 2019년 9월 30일
Thankyou for taking the time to review your stay.

2/10 - 너무 별로예요

Edward

2019년 9월에 1박 숙박함

8/10 - 좋아요

실제 이용하신 고객

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice friendly hotel, food good, bar nice and live music which was unexpected. 2nd floor rooms a bit dated and need attention.
2019년 9월에 1박 숙박함
답변 제공: Guest Relations 님, 2019년 9월 30일
Thankyou for your review. We are always pleased to hear that your staff have provided a friendly service for your stay. We do have an ongoing renovation plan as we have only owned the hotel for 2yrs. I have noted your comments regarding the 2nd floor standard rooms to our renovation team. Regards The Blue Keys Team

10/10 - 훌륭해요

Diane

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Must Stay when in Southampton
We reserved a room with a king bed and breakfast. All was terrific! Our room was the one with the bay window at the bottom right of the photo. We would stay here again if/when we cruise out off Southampton again.
2019년 9월에 1박 숙박함
답변 제공: Guest Relations 님, 2019년 9월 30일
Thankyou Diane it is always good to hear that we met your exceptions during your stay. Please feel free to contact us directly if you are planing on returning to Southampton in the future as we have a wonderful VIP group that we can add you to. Kind Regards The Blue Keys Team

4/10 - 별로예요

실제 이용하신 고객

출장 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Litt slitt, men hyggelig. Imidlertid hadde rommet vi ble tildelt i øverste etasje bare et lite vindu og luften i rommet var ytterst ubehagelig - fuktig med en sterk og ubehagelig lukt av vaskemidler. De sa de bare brukte eddik og aukalyptus, men vi opplevde det uholdbart, ville ikke sove i denne lukten og sjekket umiddelbart ut!
2019년 9월에 2박 숙박함

10/10 - 훌륭해요

Catherine

2019년 8월에 1박 숙박함

10/10 - 훌륭해요

Robert

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Excellent service and value.
Overall, the Blue Keys is an excellent small hotel. It does not have an elevator, and rooms 7-10 are three levels up, so pack your necessities in a smaller bag, and leave your large bags at the ground level. Excellent restaurant! My wife and I realized after an excellent breakfast, we should have eaten at the hotel the evening before.
2019년 8월에 1박 숙박함
답변 제공: Guest Relations 님, 2019년 9월 30일
Hi Robert, Thankyou for reviewing your stay. It is such a relief to see wonderful reviews regarding guests experience with us as we do work very hard to ensure that you feel looked after during your time with us. Hopefully next time you are visit there will be enough time to enjoy an evening meal with us. Maisie would love to host you in our restaurant. Kind regards The Blue Keys Team

8/10 - 좋아요

Jacek

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
2019년 8월에 1박 숙박함

8/10 - 좋아요

실제 이용하신 고객

연인과의 여행
좋아요: 직원 및 서비스
Food very good also public area well decorated and relaxing.Our bedroom need updating e.g.New carpet and paintwork Shower needed to be cleaned better
2019년 8월에 1박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Clean, excellent food from the restaurant, very flexible to change the menu according to me needs ( I am diabetic). Breakfast was delicious with fruits, cold cuts, cheese, yogurt. Towels were huge, shower strong and hot. Hotel was quiet. Staff were extremely friendly. I will need to return to Southampton soon, and will stay again in the same hotel.
2019년 8월에 7박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

2019년 8월에 1박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
El recibimiento, son jóvenes muy amables y aunque llegamos algo tarde nos dieron la cena porque no hay restaurantes cercanos.
2019년 8월에 1박 숙박함

10/10 - 훌륭해요

Holley

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Very nice place!
We loved this hotel. The bar, restaurant and patio were all comfortable and homey. Staff was beyond helpful and friendly. We had dinner and breakfast and the food and service was wonderful. I would recommend the Blue Keys highly.
2019년 7월에 1박 숙박함

8/10 - 좋아요

실제 이용하신 고객

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The rooms were nice, very clean with nice comfortable beds, linen and towels.
2019년 8월에 1박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

연인과의 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Could not fault this little gem of a hotel! I stumbled upon it when staying overnight for sons graduation at Southampton Uni, many of the other hotels or B&B’s in this price range we’re already full and this one had 2 rooms left so I grabbed them quick!! Lucky me! Fabulous place with lovely rooms and a breakfast of which you would struggle to find better in a Hotel twice the price!
2019년 7월에 1박 숙박함

8/10 - 좋아요

David

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 7월에 1박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2019년 6월에 1박 숙박함

10/10 - 훌륭해요

Warren

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
lovely stay
we loved the staff, very friendly and helpful. rooms and interior as re tastefully done. would stay there again
2019년 6월에 2박 숙박함

10/10 - 훌륭해요

Jeana

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Convenient location - lovely hotel!
Excellent room, fantastic service, delicious food. Although the room was on the ground level, right at the entrance to the hotel, it was a very spacious, very clean, very beautiful room. The noise wasn't bad at all, in fact no noise came from the street level and if there was any noise it was just the people in the restaurant at the bar - which again wasn't bad. I'd love to stay there again, but in different room, probably one upstairs away from the bar. That having been said, honestly it was a nice night of relaxation, watching Apple TV, and getting a little bit of rest during a very busy business trip. Thanks so much for the great hospitality!
2019년 6월에 1박 숙박함

10/10 - 훌륭해요

Olwyn

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Lovely breakfast, room spotless
Our stay at blue keys was brilliant. Room was lovely, spotlessly clean. We had a flat tyre and all the family came out to help, which was much appreciated.
2019년 5월에 1박 숙박함

10/10 - 훌륭해요

Susan

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great for parkrun!!
Our second stay here. Lovely hotel, not far to walk into Southampton and good proximity to parkrun. We were upgraded to one of the new rooms. However, we found the shower a little on the cold side, the basin a bit shallow and nowhere to put the soap! We had a lovely breakfast. The staff were very welcoming and helpful. Good Wi-Fi.
2019년 5월에 2박 숙박함