We spent a very pleasant three nights at the Florence Inn. The hotel is in the heart of the busy Karol Bagh area and easy walking distance to the Metro, but it is very quiet- no problems with noise in the room or lobby. It's an older building with some dark-wood character but one that is in first-rate condition and spotlessly clean. There is no sign of the shoddy construction or maintenance one often sees in even new buildings in India. The staff was pleasant, responsive, and efficient. The front desk staff were particularly professional and impressive. The restaurant is small but has a good selection of Indian, Western, and Chinese dishes. The included breakfast buffet was adequate, not special. The powdered instant coffee was typical of India, but a hotel catering largely to Western tourists might want to think about offering brewed.
All in all, we were very pleased with the Florence Inn and highly recommend it.