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하쿠바 온센 료칸 시로우마-소 여행 후기

3 out of 5
하쿠바 온센 료칸 시로우마-소
5004 Happou, Hakuba-mura, Kitaazumi-gun, Hakuba, Nagano-ken

이용 후기

10

최고예요

평점 10 - 훌륭해요. 55개 이용 후기 중 50개" "
평점 8 - 좋아요. 55개 이용 후기 중 5개" "
평점 6 - 괜찮아요. 55개 이용 후기 중 0개" "
평점 4 - 별로예요. 55개 이용 후기 중 0개" "
평점 2 - 너무 별로예요. 55개 이용 후기 중 0개" "

10/10

청결 상태

10/10

직원 및 서비스

10/10

편의 시설/서비스

9.6/10

숙박 시설 상태 및 시설

9.0/10

친환경

이용 후기

8/10 - 좋아요

Tsuyoshi

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 6월에 1박 숙박함

10/10 - 훌륭해요

riko

2022년 2월에 1박 숙박함

10/10 - 훌륭해요

TOSHIYA

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2021년 8월에 1박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
白馬の常宿にします
外装、内装も写真よりも実物が綺麗でした。 和風の旅館ですが、地下から2階屋外までwifiは問題なく繋がり、Zoomなどのビデオ通話約90分も支障ありませんでした。 ご飯は量がやや多いですが、朝食、夕食共に小学生の子供達も大満足です。ご飯や味噌汁、卵といった基礎的な部分が美味しく、外出して食べるよりもこちらで頂く方が良いのではないかと思います。 自信を持ってオススメします。
2020년 8월에 4박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I can not more highly recommend Shirouma So! The staff were very accommodating and friendly. The hotel was very comfortable and perfectly situated near the bus terminal, Happo One, and restaurants. The onsen was the perfect way to finish a day on the slopes. The food was excellent and there was plenty of variety - while breakfast is set, it is different every day. I would definitely stay here again!
2020년 2월에 6박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2020년 2월에 1박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Amazing experience with amazing staffs
2019년 12월에 3박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice location. Restaurants close by. Friendly staff. Pity no individual shower facilities inside room
2018년 12월에 1박 숙박함

10/10 - 훌륭해요

William

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great hotel, service, a place to discover!
Very nicely decorated hotel. Timeless Japanese style but freshly decorated. Very modern feeling. Staff is very kind and provide excellent level of attention without being intrusive. Onsen is a little bit small but very good. Very good service provided by the owner all along our stay. Breakfast was very good and had a good variety of food offered. Staff speaks good English and was kind to call before our arrival to verify check in time and if anything was needed. Hakuba area is lovely and the hotel has a great view on the moutain. Room was spacious, clean and nicely decorated. Recommending this hotel to anyone!.

10/10 - 훌륭해요

Mark

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Legends
Great place, top service, staff very helpful!
2018년 1월에 1박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
食事最高
朝ごはんボリュームがあって、とても美味しかったです。次回泊りに行ったらディナーもいただきです。 お風呂は狭いですが、質と温度が良かったです。

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
一流的服務和質素極高的早晚餐。Excellent services and quality of breakfast and dinner.

10/10 - 훌륭해요

Weiyan

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great family style Japanese Ryokan
Really nice Ryokan. Great services from the owner, GM to all staff. 5 minutes walk to Happo-one and easy access to shuttle buses to other ski resorts. Only if there could be on open air onsen it will be perfect.

10/10 - 훌륭해요

Sarah 님, Melbourne, Australia

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Traditional Ryokan - family owned
This was our first trip to Japan and our first time staying in a traditional Japanese Ryokan. We will be back. Loved it. It's family-owned - Toshi and his family were very welcoming, spoke good English, had loads of local knowledge to help us out and had traditional breakfasts and dinners on offer (cooked by Toshi's mother, who comes out and greets everyone at meal time - FYI: you need to book the day before for dinners). We were warm, comfortable (futons were fairly firm but we slept pretty well!), and well looked after. Location is great. Can't wait to come back and stay for longer.

10/10 - 훌륭해요

YING

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
纯日式风格的酒店,配合无微不至的服务,给我们留下了美好的回忆。
酒店的2个特点让人非常难忘: 1、纯日式风格:房间、寝具、温泉、早/晚餐、日式服装; 2、为住客提供了无微不至的服务:当我们错过了免费班车去滑雪学校时二话没说派专车送我们过去;临走时由于赶时间去hoppo bus terminal搭急行bus酒店再次送我们去车站;遗落了物品在房间,酒店帮我们寄送。。 下次去长野还会选择这个酒店,并把它推荐给我们的朋友们。

10/10 - 훌륭해요

Kerry 님, Boston, MA

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Very nice ryokan
Very friendly and helpful staff, better English than I expected. More or less traditional ryokan, with tatami floors. The room is spacious during the day when the futons are rolled up (the staff does that for you), and the futons are very comfortable to sleep on. Breakfast included in the price of the room was excellent. Dinner was extra, but not expensive--about $25 for a first-class, elegant Japanese dinner. The staff were very helpful, even picking us up at the bus terminal (much appreciated after a 16-hour journey) and dropping us off at the train station. Everything about this ryokan is first class, and we would stay again any time.

10/10 - 훌륭해요

Lai Ping

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Very nice local stay with fantastic host
It was amazing!

10/10 - 훌륭해요

Tay 님, Singapore

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Memorable stay
We were made to feel like 6 star guests. Proximity to ski facilities was just 10 mins walk away. Kaiseke and breakfast was way above average. Since there is little else to do but ski and stay in the hotel, it made a huge difference that it was marvellous. I will make a trip back next time I'm in Japan.

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
很貼心的服務
到酒店後,未有預訂晚餐,無法提供晚膳,服務員幫我們聯絡了三間餐廳,最後成功預訂餐廳。 我們自駕,酒店還安排員工開車,引路到餐廳,十分貼心的服務。

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함

10/10 - 훌륭해요

Masa 님, Japan

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
とても良い旅館です。
スタッフの対応、朝食、部屋、すべて良かったです。 前もって連絡すると宿や駅まで送迎してくれます。 また利用したい宿です。

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
The staff make this place! Can't do enough for you
Great staff, clean and tidy traditional Japanese hotel. The Onson is slightly small but modern and tidy.The staff make this place! Can't do enough for you! Would recommend to others.

10/10 - 훌륭해요

Iris 님, Orange County

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Hot springs traditonal hotel super comfortable
Absolutely perfect!!! We loved this place. The innkeeper's are super nice and helpful. Very humble family. I was worried about sleeping on the tatami and mats on the floor, it turned out to me more comfortable than regular beds and mattresses. We slept very well. Hot springs bathhouse inside hotel was super nice, luxurious and clean. Love it! Highly recommend

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
One of the best hotel experiences I have ever had.
This is a FANTASTIC hotel, we stayed for just 2 nights, but wished we could have stayed longer. I don't usually rate hotels on any site, actually this is my first ever rating. But it deserves a 5 star rating. Very helpful, delicious food, warm cosy room, super clean, all in all a top place.

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
泉質がとても良かった
温泉の質がとても良くて、入るとすぐお肌つるつるの感じです。両親が足が悪かったので、3階まで階段だったのがちょっと大変でしたが、お部屋も十分広くて清潔感もあり満足でした。

10/10 - 훌륭해요

Stu

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Highly recommendable!
It is a lovely, elegant ryokan with a beautiful onsen and very nice and helpful staff. The dinner was very delicious and absolutely worth the money. Unfortunately, we stayed only one night. If we were to come back to this part of Japan, we would definitely stay in this ryokan. It has our highest recommendation.

10/10 - 훌륭해요

ron 님, bend oregon

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
great place
what a well ran hotel. this place tops 5 star resorts as far as service. They went above and beyond as innkeepers.

8/10 - 좋아요

yy

좋아요: 청결 상태, 직원 및 서비스
臨近滑雪場很方便,此外有接送服務也很棒
老闆及所有服務人員都提供了親切又完整的服務! 為一缺點是大眾湯池太小 房間裡也沒衛浴設備很不方便 還有地點離JR車站有一段不遠距離 不好逛街有點可惜

10/10 - 훌륭해요

Sebastian

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함

10/10 - 훌륭해요

Jason 님, manhattan

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Lovely place with a lovelier staff
First and foremost the staff, led by a gentleman named Toshi, was incredible. So friendly and helpful. The food which was mostly traditional, was delicious! They offer discounted lift tickets and a discount at a nearby rental shop as well (which was also very friendly and helpful). They allow private access to their onsen, which is great for couples. The room was a great size, and we thoroughly enjoyed the ryokan experience.

10/10 - 훌륭해요

Michael 님, USA

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Snowboarding Trip
The hotel was in a great location. Feels like a old Japanese hotel with the modern amenities. Breakfast was a great deal and dinner looked nice. Would go back again.

10/10 - 훌륭해요

P.K. 님, Vancouver, BC Canada

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Authentic Japanese Ryokan in Alpine Resort town
This is a once in a life time experience to stay at this beautiful Ryokan run by a local family for over 80 years. The traditional room we had was large and beautiful, with the view of the mountains. Staff members are all helpful and made us feel at home. Toshi the proprietor helped us with travel plans back to Tokyo. A driver from the hotel drove us to and from the train station so we could re-arrange our train trip with the station staff. We had breakfast at the intimate hotel restaurant. Both Japanese and western dishes are served. The quality of the food is excellent.

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Excellent hotel, great location for village and slopes, very friendly and helpful staff. Authentic Japanese style excellent

10/10 - 훌륭해요

Rhoderic 님, Sydney

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great Base to Ski Hakuba Valley
We had a week at this great Ryokan. It is built in a traditional style, but everything was in immaculate condition. The position was great and within walking distance to the Happo ski field, and even closer to the bus station for transfers to the other ski fields and the bus back to Nagano. There are dozens of restaurants near bye, but if you don't want to wait, then book a day in advance. The onsen at the ryokan was small, but relaxing. We had breakfast there daily, and it was delicious. There was a coffee machine, juice and toast, a hot dish as well as rice and soup. The owner, Toshi, was very friendly, gave advice about where to ski and had good English. Ask him about the coupons which give you an included lunch with the ski lift passes at some resorts. He can also sell you discounted tickets to Happo. His mother did the cooking and came out from the kitchen to say good morning in Japanese.

10/10 - 훌륭해요

Wai Chuen 님, Hong Kong

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Very good hotel, definitely will come back
Very comfortable stay and very good services from the staff! We stayed in a room with mountain view and the view was majestic and wonderful. When we were leaving, the hotel keeper even drove us to the train station and helped us arrange our train tickets before he left us. Very satisfied with every bit of this hotel!

10/10 - 훌륭해요

Yu-Chieh 님, 台灣

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
推薦
親切服務,價錢合理。

10/10 - 훌륭해요

David 님, Hawaii

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Wonderful staff, meals and room. Would highly recommend staying here to relax and enjoy the natural beauty of Hakuba.

10/10 - 훌륭해요

Ben 님, Omaha, NE

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Onsen hotel in Ski town. Great staff and food
Mix between traditional style and onsen hotel. Onsen open at select times, so ask for those hours. Room is large and comfortable, probably can fit about 3-4 people if asked. Dinner/breakfast is extra cost, so ask before what it is. Breakfast was delicious and plentiful. It was mix of Japanese style and Western style. Staff was very forgiving of American inquiries.

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Wonderful Ryokan in the heart if Hakuba
We were made to feel right at home from the moment we arrived. Exceptional service, warm hospitality and wonderful dinners and breakfasts. Definitely a highlight of our trip to Japan. This place comes highly recommended.

10/10 - 훌륭해요

derek 님, singapore

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Friendly hotel.
We went to Hakuba on a skiing holiday and wanted to experience the local culture as well. So we decided to stay in a Ryokan. Great choice. If you want the total Japanese experience this is the place to stay, you won't be disappointed.

10/10 - 훌륭해요

Hank 님, Princeton, New Jersey

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
nice cozy hotel with onsen
A nice cozy hotel in the center of Hukuba town. Shuttle bus near by to connect to verious ski base station. 8-10 minutes walk to the Gondola and lift at Hakuba-One ski area. Good onsen facility in the hotel. Very friendly staff, Family run business.

8/10 - 좋아요

Christian

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함

10/10 - 훌륭해요

Kate 님, Sydney, AUS

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Beautiful traditional Ryokan with wonderful staff
Our rooms were large with a beautiful view (we specified mountain view). The staff were very helpful, and went above and beyond. It was my partner's birthday while at staying their, and, after only a brief whispered exchange, a delicious personalised cake was awaiting him in our rooms after dinner. Short walk from the slopes and right near bars and restaurants. Would definitely be back and recommend it to anyone who would like a taste of traditional Japan while staying in Hakuba.

10/10 - 훌륭해요

G 님, Canberra, ACT

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Centrally located in Happo
My daughter and I stayed at Shirouma-so for 5 days in January for a ski trip. We decided to stay in a Ryokan to have a complete Japanese experience. We were not disappointed!! Toshi and the staff were extremely warm and welcoming. The room was exactly what we wanted in terms of traditional Japanese experience. The traditional breakfast was delicious. Overall, cannot fault our stay at all. It was superb!!

8/10 - 좋아요

Aussie in Japan 님, Australia

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
A really nice traditional place to stay in Hakuba
Spend 7 nights at the Japanese Hotel and it was a very nice stay. I came with my daughter and thought the service was excellent and the breakfasts also excellent. My daughter did not like the beds (traditional Japanese) as she thought they were too hard. Otherwise difficult to find any problems.

10/10 - 훌륭해요

Pontus Tveit 님, Oslo

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Extremt bra
Personlig service i form av taxi och restaurangbeställning. Missa inte deras middag och frukost.

10/10 - 훌륭해요

Canadian Girl 님, Nagoya, Japan

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Perfect stay!
The staff were amazing, they drive us to and from dinner and took us to the station at the end if the stay. The breakfast was amazing, so many dishes, home made Japanese style food. The room was very clean and they set up our futons for us. They reserved a restaurant for us and gave us complimentary champagne and private access to their onsen. I would definitely stay there again!

10/10 - 훌륭해요

Iseppig 님, Singapore

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Unique and Authentic Experience
An incredible experience in this very quaint property, walking in at first and seeing no beds was a bit shocking but the setup of a traditional Ryokan is just that, they setup the beds later in the evening. The staff were incredible and so accomodating. The Onsen (hot spring) in the hotel was the perfect way to end each of our 2 days there

10/10 - 훌륭해요

Pete 님, Ohio, USA

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Exceptional service!
The Ryokan Shirouma-so was excellent. I was there with my wife and two children (ages 13 and 11). This ryokan owners are FANTASTIC and they truly know the meaning of great service. They went out of their way to ensure our stay was truly comfortable and easy (despite the fact we are American and speak almost no Japanese).