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이코노 로지 루번 I-90 여행 후기

2.5 out of 5
이코노 로지 루번 I-90
801 S Kniss Ave, Luverne, MN

이용 후기

7.0

좋아요

평점 10 - 훌륭해요. 390개 이용 후기 중 87개" "
평점 8 - 좋아요. 390개 이용 후기 중 120개" "
평점 6 - 괜찮아요. 390개 이용 후기 중 89개" "
평점 4 - 별로예요. 390개 이용 후기 중 54개" "
평점 2 - 너무 별로예요. 390개 이용 후기 중 40개" "

7.2/10

청결 상태

7.6/10

직원 및 서비스

6.6/10

편의 시설/서비스

6.6/10

숙박 시설 상태 및 시설

7.0/10

친환경

이용 후기

10/10 - 훌륭해요

Timothy

2024년 2월에 1박 숙박함
답변 제공: GM, Econolodge Luverne I-90 님, 2024년 3월 25일
Dear Timothy,Thank you for taking the time to complete our online survey regarding your recent stay at Econo Lodge Luverne I-90.As a Choice Privileges Platinum member you are truly valued.Your feedback about your stay is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.

4/10 - 별로예요

Diane

2024년 2월에 1박 숙박함
답변 제공: GM, Econolodge Luverne I-90 님, 2024년 3월 25일
Dear Diane,Thank you for taking the time to complete our online survey regarding your recent stay at Econo Lodge Luverne I-90.On behalf of our entire team, I would like to apologize for failing to exceed your expectations with your stay. Your satisfaction is important to us as a valued Choice Privileges member.

2/10 - 너무 별로예요

Adam

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Property is very outdated. My room had a very bad odor. Somebody had puked in the back stairwell and nobody cleaned it up while I was there. I only had three hand towels in my bathroom. When I went to the desk to get them, instead of handing me a couple of regular towels which were right there, the gentlemen said he’d bring them to my room. He followed me to my room and then handed them to me at my door. It was really weird… Breakfast was included but the fridge was empty (no milk or yogurt) so no cereal unless you eat it dry. The juice dispenser didn’t work either. I had my water bottle with me which was good because there was NOTHING to drink. On top of it, it was $98/night! I’d drive the extra 30 minutes and stay in Sioux Falls in a Marriott.
2024년 2월에 2박 숙박함
답변 제공: GM, Econolodge Luverne I-90 님, 2024년 2월 9일
Thank you for taking the time to complete our online survey regarding your recent stay at Econo Lodge Luverne I-90.On behalf of our entire team, I would like to apologize for failing to exceed your expectations with your stay. Your satisfaction is important to us as a valued Choice Privileges member.We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests.

10/10 - 훌륭해요

Edward

2024년 2월에 1박 숙박함
답변 제공: GM, Econolodge Luverne I-90 님, 2024년 3월 25일
Dear Edware,Thank you for taking the time to complete our online survey regarding your recent stay at Econo Lodge Luverne I-90.As a Choice Privileges Platinum member you are truly valued.Your feedback about your stay is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.

10/10 - 훌륭해요

Brittney

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Price was perfect! Simple and just what we needed! Nothing fancy, but we really only slept there!
2024년 2월에 2박 숙박함
답변 제공: GM, Econolodge Luverne I-90 님, 2024년 2월 9일
Thank you for taking the time to complete our online survey regarding your recent stay at Econo Lodge Luverne I-90.As a Choice Privileges Diamond member you are truly valued.Your feedback about your stay is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.

8/10 - 좋아요

Jeffrey

출장 여행
2024년 1월에 1박 숙박함
답변 제공: GM, Econolodge Luverne I-90 님, 2024년 2월 9일
Thank you for taking the time to complete our online survey regarding your recent stay at Econo Lodge Luverne I-90.As a Choice Privileges Diamond member you are truly valued.Your feedback about your stay is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.

4/10 - 별로예요

실제 이용하신 고객

가족 여행
좋아요: 객실의 편안함
Ok stay, not a place for families.
Room was ok. Sheets had stains, ceiling in bathroom had water damage. Room was never cleaned during my 2 day stay. Office type chair provided in room was broken. Breakfast was disappointing. Orange juice/apple juice machine didn't work, milk tasted expired, waffle maker consistently undercooked waffles. Side security door lock didn't work, anyone could have just walked into the building.
2023년 12월에 2박 숙박함
답변 제공: GM, Econolodge Luverne I-90 님, 2024년 2월 9일
Thank you for taking the time to complete our online survey regarding your recent stay at Econo Lodge Luverne I-90.As a Choice Privileges Diamond member you are truly valued.Your feedback about your stay is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.

4/10 - 별로예요

Wade

별로예요: 청결 상태, 숙박 시설 상태 및 시설
2023년 7월에 2박 숙박함
답변 제공: GM. Econolodge Luverne I-90 님, 2023년 8월 12일
Dear Guest,Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

4/10 - 별로예요

Sandra

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 7월에 2박 숙박함
답변 제공: GM. Econolodge Luverne I-90 님, 2023년 7월 6일
Dear Guest ,Thank you for taking your valuable time in writing this review it helps us move step towards improvement and serve our guest better. We are sorry for not making it a prefect stay for you ! Hoping to see you again and enjoy your stay.

10/10 - 훌륭해요

Robert

2023년 6월에 2박 숙박함
답변 제공: GM. Econolodge Luverne I-90 님, 2023년 8월 12일
Thank you for taking the time to complete our online survey regarding your recent stay at Econo Lodge Luverne I-90.As a Choice Privileges member you are truly valued.Your feedback about your stay is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.Should you need further assistance, please do not hesitate to reach out to us!

4/10 - 별로예요

Thomas

가족 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Yea…no
The room had a funky smell and the tub was unusable. Some type of mold or something in there. We got in pretty late so we weren’t gonna change hotels but with more time I probably would have. Lady at the front desk was nice though.
2023년 6월에 1박 숙박함
답변 제공: GM. Econolodge Luverne I-90 님, 2023년 6월 20일
Thank you for taking the time to complete our online survey regarding your recent stay at Econo Lodge Luverne I-90.On behalf of our entire team, I would like to apologize for failing to exceed your expectations with your stay. Your satisfaction is important to us as a valued guest.We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests.We hope for an opportunity to properly host you in the future.Sincerely,

10/10 - 훌륭해요

Mark

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 6월에 1박 숙박함
답변 제공: GM. Econolodge Luverne I-90 님, 2023년 6월 20일
Thank you for taking the time to complete our online survey regarding your recent stay at Econo Lodge Luverne I-90.As a Choice Privileges member you are truly valued.Your feedback about your stay with is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.We hope to see you again soon.Sincerely,

10/10 - 훌륭해요

Sandra

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Small town hotel. Was at hotel for less the. 12 hours. Served its purpose.
2023년 6월에 1박 숙박함
답변 제공: GM. Econolodge Luverne I-90 님, 2023년 6월 20일
Thank you for taking the time to complete our online survey regarding your recent stay at Econo Lodge Luverne I-90.As a Choice Privileges member you are truly valued.Your feedback about your stay with is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.We hope to see you again soon.Sincerely,

8/10 - 좋아요

Ward

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Close to a couple of locations that we wanted to check out in the Luverne, MN area. One good restaurant on Main Street in Luverne. Three or four more places to eat just north of I 90 on MN Hwy 75. Incredibly large collection of nutcrackers in the history center on Main Street.
2023년 6월에 3박 숙박함
답변 제공: GM. Econolodge Luverne I-90 님, 2023년 7월 6일
Dear Guest ,Thank you for taking your valuable time in writing this review it helps us move step towards improvement and serve our guest better. We are sorry for not making it a prefect stay for you ! Hoping to see you again and enjoy your stay.

8/10 - 좋아요

Rose

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Convenient
2023년 6월에 1박 숙박함
답변 제공: GM. Econolodge Luverne I-90 님, 2023년 6월 20일
Thank you for taking the time to complete our online survey regarding your recent stay at Econo Lodge Luverne I-90.As a Choice Privileges member you are truly valued.Your feedback about your stay with is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.We hope to see you again soon.Sincerely,

6/10 - 괜찮아요

David

좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
2023년 6월에 1박 숙박함
답변 제공: GM. Econolodge Luverne I-90 님, 2023년 6월 20일
Thank you for taking the time to complete our online survey regarding your recent stay at Econo Lodge Luverne I-90.As a Choice Privileges member you are truly valued.Your feedback about your stay with is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.We hope to see you again soon.Sincerely,

4/10 - 별로예요

실제 이용하신 고객

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Happy to go home
Serveral things were in need of repair. Didn't feel very welcomed and the workers daughter was following us around any where we went. Sometimes she was being helpful, other times she was bossing us around like she worked there. The breakfast was good but we will pay more to stay at theother hotel in town next time!
2023년 6월에 2박 숙박함
답변 제공: GM, Econolodge Luverne I-90 님, 2023년 6월 10일
Dear Guest,Thank you for taking your valuable time in writing this review it helps us move step towards improvement and serve our guest better. We are sorry for the experience you had during our stay , this is not our normal feedback. Once again sorry for the same, hoping to see you again and give us chance to serve you better!

10/10 - 훌륭해요

Sophia

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Mica, the daughter of one of the staff, was EXTREMELY friendly, adorable and helpful and her mother was very nice too
2023년 6월에 1박 숙박함
답변 제공: GM. Econolodge Luverne I-90 님, 2023년 6월 4일
Dear Guest ,Thank you for taking time in writing this review , it helps us move step towards improvement and serve our guest better. We are glad that you enjoyed your stay with us , Hoping to see you again !

10/10 - 훌륭해요

Amber

2023년 5월에 1박 숙박함
답변 제공: GM. Econolodge Luverne I-90 님, 2023년 6월 20일
Thank you for taking the time to complete our online survey regarding your recent stay at Econo Lodge Luverne I-90.As a guest you are truly valued.Your feedback about your stay is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.We hope to see you again soon.Sincerely,

8/10 - 좋아요

Renee

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Nice quiet place to stay for the night.
2023년 5월에 1박 숙박함
답변 제공: GM. Econolodge Luverne I-90 님, 2023년 5월 24일
Dear Guest ,Thank you for your wonderful stay with us. Thank you for your valuable time taken in writing this review , it helps us move step towards improvement and serve our guest better. We are glad that you enjoyed your stay with us , hoping to see you again !

6/10 - 괜찮아요

Laureen

2023년 5월에 1박 숙박함
답변 제공: GM. Econolodge Luverne I-90 님, 2023년 6월 20일
Your feedback about your stay is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.We hope to see you again soon.Sincerely,

4/10 - 별로예요

Bonnie

출장 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스
We stay in the Luverne area quite often & the Econolodge works well for my employees. I booked 6 rooms for a 2 night stay. We were going to finish up the job a day early. I tried to cancel the 6 rooms for the 2nd night & the hotel was not cooperative. they were actually upset because I use expedia & not the hotel direct. I feel that the hotel could have worked with us somehow...a credit, a room credit, but they would have none of it. we will not ever stay there again!
2023년 5월에 2박 숙박함
답변 제공: GM. Econolodge Luverne I-90 님, 2023년 6월 4일
Dear Guest ,Thank you for your wonderful stay with us. Thank you for taking time in write this review , it helps us to move step towards improvement and serve our guest better.We are sorry to hear that we did not make it a prefect stay for you.Hop0ing to see you again and give us a chance to serve you serve.

2/10 - 너무 별로예요

Bonnie

2023년 5월에 2박 숙박함
답변 제공: GM, Econolodge Luverne I-90 님, 2023년 6월 10일
Dear Guest ,Thank you for taking time in writing this review it helps us step towards improvement and serve our guest better. We are sad to hear that we could not make a better stay for you!Hoping to see you again and enjoy your stay with us !

10/10 - 훌륭해요

Cory

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
It was all good.
2023년 4월에 1박 숙박함
답변 제공: GM, Econolodge Luverne I-90 님, 2023년 5월 2일
Dear Guest,Thank you for taking your valuable time in writing this review , it helps us move towards improvement and serve our guest better! ! We are glad that you enjoyed your stay with us , thank you for your appreciation, will share this with all the staff!Hoping to see you again !

10/10 - 훌륭해요

Thomas

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I like the service..
2023년 4월에 1박 숙박함
답변 제공: GM. Econolodge Luverne I-90 님, 2023년 4월 17일
Dear Guest,Thank yo for taking wonderful time in writing this review it helps us move step towards improvement and serve our guest better ! We are glad that you enjoyed you stay with us , hoping to see you again and have a wonderful stay once again !

8/10 - 좋아요

Renee

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
the girls at the front desk were very helpful. The condition of the hotel is a bit rundown. Some bathroom wallpaper peeling . Bathroom overhead fixture open to the between floor space. Curtains could be replaced.
2023년 3월에 1박 숙박함
답변 제공: GM, Econolodge Luverne I-90 님, 2023년 4월 16일
Dear Guest ,Thank you for taking your valuable time in writing this review , it helps us serve our guest better and move step towards improvement. Have made note of all correction to be done ! Hoping to see you again !

2/10 - 너무 별로예요

Julie

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
More than disappointing
This is a very rundown motel. I thought I save some money and booked this one, but that was a total mistake. As soon as you opened the room, musty smell overwhelms you. Bed was comfortable to sleep. TV was about 23 inch old JVC brand, pictures were fuzzy. In the middle of the night I had to use toilet which were not flushing. The chain inside the tank was broken!! Breakfast was nothing to write home about!
2023년 3월에 1박 숙박함
답변 제공: GM. Econolodge Luverne I-90 님, 2023년 3월 17일
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.Sincerely,

8/10 - 좋아요

Marian

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Beds were very comfortable! We were there to sleep!
2023년 2월에 1박 숙박함
답변 제공: GM. Econolodge Luverne I-90 님, 2023년 3월 1일
Dear Guest,Thank you for your wonderful stay with us! Thank you for taking your valuable time in writing this review , it helps us move step towards improvement and serve our guest better ! Thank you for all your appreciation and hoping to se you again !

4/10 - 별로예요

실제 이용하신 고객

가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Rough Shape
Sadly this hotel is in very rough shape. Paint peeling, mold growing in bathroom, missing grout in tile. The pool was not heated at all and the jacuzzi was empty and broken. We were told it might be fixed next year. The breakfast was very minimal. It has good potential but definitely needs some TLC.
2023년 2월에 2박 숙박함
답변 제공: GM, Econolodge Luverne I-90 님, 2023년 2월 24일
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.Sincerely,

6/10 - 괜찮아요

Stephanie

출장 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
The staff was great but the hotel does need some help. In all honesty, since the last time I’ve stayed here it has gone drastically downhill.
2023년 2월에 1박 숙박함
답변 제공: GM, Econolodge Luverne I-90 님, 2023년 2월 24일
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.Sincerely,

6/10 - 괜찮아요

leslie c

연인과의 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스
Easy to find needs updating
2023년 1월에 2박 숙박함
답변 제공: GM. Econolodge Luverne I-90 님, 2023년 2월 13일
Dear Guest,Thank you for your wonderful stay with us , we are glad that you choose us for your perfect stay ! Hoping to see you again and enjoy your stay !

2/10 - 너무 별로예요

Jacqueline

별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
Waited forever to get checked in. Lock was broken on the bathroom. Wasn’t great.
2022년 12월에 1박 숙박함
답변 제공: GM. Econolodge Luverne I-90 님, 2023년 2월 13일
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.Sincerely,

10/10 - 훌륭해요

Alonna

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2022년 11월에 3박 숙박함

10/10 - 훌륭해요

Daniel

2022년 11월에 1박 숙박함

10/10 - 훌륭해요

Richard or Eileen

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
This place was clean, well-maintained, and affordable--which is exactly what we wanted.
2022년 10월에 1박 숙박함
답변 제공: GM. Econolodge Luverne I-90 님, 2022년 10월 24일
Dear Guest,Thank you for choosing us for your wonderful stay with us , we are glad to know you enjoyed your stay with us. Thank you taking your valuable time in writing this review. Thank you for all your appreciation, I share with all my staff.Hoping to see you again !

6/10 - 괜찮아요

Patricia

가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
I liked that it was available! I didn’t like the condition. Picture off the wall on the floor, holes in the carpet, door that was difficult to open. Dark and dreary
2022년 10월에 1박 숙박함
답변 제공: GM. Econolodge Luverne I-90 님, 2022년 10월 18일
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback.Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.Sincerely,

4/10 - 별로예요

Taras 님, Shakopee

단체 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
The rooms are dirty and outdated.
2022년 10월에 2박 숙박함
답변 제공: GM. Econolodge Luverne I-90 님, 2022년 10월 17일
Dear Guest,Thank you for choosing us for your wonderful stay. Thank you for taking your valuable time in writing this review , it helps us move forward towards improvement and serve out guest better. We are very sorry that we did not make it a prefect stay for you ! Hoping to see you again and give us a chance to serve you better!

6/10 - 괜찮아요

Don

2022년 10월에 2박 숙박함

6/10 - 괜찮아요

Michael

가족 여행
좋아요: 직원 및 서비스, 편의 시설/서비스
It was an ok place to stay. A little worn out, but matched the rate.
2022년 10월에 1박 숙박함
답변 제공: GM. Econolodge Luverne I-90 님, 2022년 10월 9일
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.Sincerely,

6/10 - 괜찮아요

Matthew

가족 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설
The AC was broken in our room, but we were able to move to another room. The hot tub was also broken. The whole hotel needs to be updated. The staff was friendly.
2022년 9월에 1박 숙박함
답변 제공: GM. Econolodge Luverne I-90 님, 2022년 10월 3일
Dear Guest,Thank you for your wonderful stay with us. We are sorry for the unconvinced during your stay, our hot tub is close from a while , we are sorry for that. Thank you for making a great stay with us.Hoping to see you !

4/10 - 별로예요

Teresa D

연인과의 여행
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Chose because close to restaurant and good reviews. Handicap room, sofa only inches off floor, couldn't use. Shower floor cracked. Tears in desk chair. Breakfast adequate. Staff when checked in pleasant and helpful.
2022년 9월에 1박 숙박함
답변 제공: GM. Econolodge Luverne I-90 님, 2022년 10월 3일
Dear Guest,Thank you for choosing us for your wonderful stay , thank you for taking your valuable time in writing this review , it helps us move forward towards improvement a serve our guest better. We are sorry for the incontinences during your stay with us. Hoping to see you again and give us a chance to serve you better !

8/10 - 좋아요

Nicole

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 9월에 1박 숙박함
답변 제공: GM. Econolodge Luverne I-90 님, 2022년 9월 30일
Dear Guest,Thank you for your wonderful stay with us , thank you for taking time your valuable time in writing this review , it helps us move step towards improvement and serve our guest better.We are glad to know that you enjoyed your stay with us.Hoping to see you again and enjoy your stay !

4/10 - 별로예요

Clifford

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 9월에 2박 숙박함
답변 제공: GM, Econolodge Luverne I-90 님, 2022년 9월 21일
Dear Guest,Thank you for choosing us for your wonderful stay. We appreciate your time taken in writing this review , it helps us move step towards improvement and serve our guest better. We are sorry that we did not make it a prefect stay for you , hoping you give us chance to serve you better.

10/10 - 훌륭해요

Daniel

좋아요: 청결 상태
2022년 9월에 1박 숙박함

4/10 - 별로예요

Cheryl

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Slow to check in, not very clean.
2022년 9월에 1박 숙박함
답변 제공: GM, Econolodge Luverne I-90 님, 2022년 9월 14일
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.Sincerely,

6/10 - 괜찮아요

Teri

별로예요: 숙박 시설 상태 및 시설
Meh.
Overall- run down, old, worn out. Tub cracked, missing the plug, looked like mold growing in the drain, looks/feels dirty. So bad we decided to skip the showers. Wall paper peeling. Fixtures on light broken. Had to lean into door to get it to close.
2022년 9월에 1박 숙박함
답변 제공: GM. Econolodge Luverne I-90 님, 2022년 9월 5일
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback.Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.Sincerely,

10/10 - 훌륭해요

Mary

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Walking distance to restaurants
2022년 8월에 1박 숙박함
답변 제공: GM. Econolodge Luverne I-90 님, 2022년 8월 30일
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!Sincerely,

2/10 - 너무 별로예요

Malena

단체 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This was the worst hotel I have ever stayed in! The check in took 45 minutes because it was the guy who was working’s first week and he couldn’t get a hold of his supervisor. The first room we went to we could tell it was never cleaned because the sheets looked like someone slept there. It was difficult getting another room because the man at the desk didn’t understand it was disgusting to sleep in unclean sheets. The next room we went to had mold all over the ceiling. DO NOT STAY HERE!
2022년 8월에 1박 숙박함
답변 제공: GM. Econolodge Luverne I-90 님, 2022년 8월 24일
Dear Malena,Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.Sincerely,

8/10 - 좋아요

F.Wayne

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Pool pretty sad and hot tub broke and nasty looking
2022년 8월에 1박 숙박함
답변 제공: GM. Econolodge Luverne I-90 님, 2022년 8월 24일
Dear Guest,Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!Sincerely,

2/10 - 너무 별로예요

Ruth

별로예요: 숙박 시설 상태 및 시설
The rooms smell moldy and there was visible mold on the walls in our bathroom!! Dangerous! I woke up to ants by my head 2 times. Minimal staff and I know how hard it is to get help! I have a picture of the ants if you want it!! I would really like a discount too!! Please respond!!! We stayed 8/13/19 Ruth Sp
2022년 8월에 6박 숙박함
답변 제공: GM. Econolodge Luverne I-90 님, 2022년 8월 20일
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.Thank you for understanding us, but you stayed for 6 nights and did not request for housekeeping , as there was a DND outside the door, we would clean the room if there was no DND. Sorry but at this time what we can do is give a discount of 10% on the Rack rate on your next stay.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.Sincerely,