내부 입구

프레스티지 로키 마운틴 리조트 크랜브룩, 월드호텔 크래프티드 여행 후기

4 out of 5

이용 후기

8.6

훌륭해요

평점 10 - 훌륭해요. 468개 이용 후기 중 239개" "
평점 8 - 좋아요. 468개 이용 후기 중 158개" "
평점 6 - 괜찮아요. 468개 이용 후기 중 50개" "
평점 4 - 별로예요. 468개 이용 후기 중 13개" "
평점 2 - 너무 별로예요. 468개 이용 후기 중 8개" "

9.2/10

청결 상태

9.0/10

직원 및 서비스

8.6/10

편의 시설/서비스

8.8/10

숙박 시설 상태 및 시설

8.6/10

친환경

이용 후기

10/10 - 훌륭해요

Robert

2024년 2월에 2박 숙박함
답변 제공: Guest Services 님, 2024년 2월 7일
Thank you for completing a review regarding your recent stay at our property.Your business is very important to us and we value your feedback. We hope you will come back and see us again soon.

10/10 - 훌륭해요

Bryce

출장 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Excellent hotel
2024년 1월에 1박 숙박함
답변 제공: Guest Services 님, 2024년 1월 22일
Dear Bryce, Thank you for completing a review regarding your recent stay at our property.Your business is very important to us and we value your feedback. We hope you will come back and see us again soon.Thank you again for taking the time to complete the review. We appreciate your loyalty to our brand.Sincerely,

6/10 - 괜찮아요

Danielle

가족 여행
좋아요: 청결 상태
별로예요: 편의 시설/서비스
I was really annoyed. My 15 year old and I went to use their gym and found out that you have to 19 to use it. Hotel was subpar. Staff were not welcoming. The restaurant Fire and Oak though— so good!
2023년 12월에 1박 숙박함
답변 제공: Guest Services 님, 2024년 1월 5일
Dear Danielle,Thank you for completing the review regarding your stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Our Gym facility is only for adults due to the insurance policy that we have in place for the facility. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements in communication to ensure we offer a better experience for guests in the future. Sincerely,

8/10 - 좋아요

Corinna

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Same services, higher price
This is a lovely hotel. It was very comfortable, and the staff were friendly and helpful. I knocked off a star because unlike cheaper hotels that offer the same comfort and friendly staff, the Prestige Rocky Mountain Resort does not have the same value for the money. The hotel does not offer a complimentary breakfast. A hotel down the road was at least $75 cheaper, and provides a complimentary breakfast. We ended up having breakfast at the Fire &Oak, the restaurant within the hotel, which ended up costing over $50 for my husband and I. Adding the price difference and the cost of breakfast, we would have saved at least $125 if we stayed at the other hotel. Considering how everything is so expensive, this cost difference is a big deal. That’s more than a tank of gas. We purposely stayed at this hotel as it was closer to the CP railyard with the Holiday train coming through. Unless there was another reason to specifically stay at the Prestige Rocky Mountain Resort, I highly doubt we will stay here again.
2023년 12월에 1박 숙박함
답변 제공: Guest Services 님, 2023년 12월 27일
Dear Corinna,Thank you for completing the survey regarding your recent stay at our property.On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.Your valuable feedback will be shared with the respective teams and departments.Sincerely,

2/10 - 너무 별로예요

Trevor

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very inflexible with their customers.
2023년 12월에 2박 숙박함
답변 제공: Guest Services 님, 2023년 12월 27일
Dear Trevor,Thank you for completing the review regarding your stay at our property.On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.Your valuable feedback will be shared with the respective teams and departments.Sincerely,

6/10 - 괜찮아요

Shelley

2023년 12월에 1박 숙박함
답변 제공: Guest Services 님, 2023년 12월 6일
Thank you for your review.

10/10 - 훌륭해요

René

2023년 11월에 2박 숙박함
답변 제공: Guest Services 님, 2023년 12월 27일
Dear Rene,Thank you for completing the review regarding your stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Sincerely,

10/10 - 훌륭해요

Lisa

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Excellent
2023년 11월에 2박 숙박함
답변 제공: Guest Services 님, 2023년 11월 21일
Thank you for completing a review regarding your recent stay at our property.Your business is very important to us and we value your feedback. We hope you will come back and see us again soon.

10/10 - 훌륭해요

bert

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 11월에 3박 숙박함
답변 제공: Guest Services 님, 2023년 11월 22일
Thank you for completing the survey regarding your recent stay at our property.We hope you will come back and see us again soon.

10/10 - 훌륭해요

Eric

2023년 11월에 1박 숙박함
답변 제공: Guest Services 님, 2023년 12월 6일
Thank you for your review.

8/10 - 좋아요

Katherine

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Satisfid
2023년 10월에 2박 숙박함
답변 제공: Guest Services 님, 2023년 10월 31일
Thank you for completing a review regarding your recent stay at our property.Your business is very important to us and we value your feedback. We hope you will come back and see us again soon.

10/10 - 훌륭해요

Laura

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff were friendly and so helpful. Our room was very clean and very quiet. We could see trains passing by and never heard a thing. Great place to stay when visiting Cranbrook BC.
2023년 10월에 2박 숙박함
답변 제공: Guest Services 님, 2023년 10월 27일
Dear Laura, Thank you for reviewing us regarding your visit to the property.Your business is very important to us and we value your feedback. By telling us what you liked and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. Sincerely,

8/10 - 좋아요

Randy

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Convenient for us
2023년 10월에 1박 숙박함
답변 제공: Guest Services 님, 2023년 10월 17일
Thank you for completing the review regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the review. We appreciate your loyalty to our brand.Sincerely,

10/10 - 훌륭해요

Mara

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 1박 숙박함
답변 제공: Guest Services 님, 2023년 10월 16일
Thank you for the review regarding your recent stay at our property.We hope you will come back and see us again soon.Sincerely,

10/10 - 훌륭해요

virginia

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Lovely property. Amazing exercise room. Nice restaurant.
2023년 9월에 1박 숙박함
답변 제공: Guest Services 님, 2023년 9월 26일
Thank you for the review regarding your recent stay at our property.Your business is very important to us and we value your feedback.We hope you will come back and see us again soon.Thank you again for taking the time to give us a review. We appreciate your loyalty to our brand.Sincerely,

8/10 - 좋아요

Lisa

연인과의 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The property and restaurant are great . Would be nice if the City had Uber and Taxi service that were available later than 11pm
2023년 9월에 3박 숙박함
답변 제공: Amy, AGM Cranbrook 님, 2023년 9월 5일
Dear Lisa,Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.

10/10 - 훌륭해요

Douglas

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 1박 숙박함
답변 제공: Amy, AGM Cranbrook 님, 2023년 9월 5일
Dear Douglas,Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.

10/10 - 훌륭해요

Jennifer

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Everything
2023년 8월에 1박 숙박함
답변 제공: Amy, AGM Cranbrook 님, 2023년 9월 5일
Dear Jennifer,Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.

8/10 - 좋아요

Renette

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Good
2023년 8월에 1박 숙박함
답변 제공: Amy, AGM Cranbrook 님, 2023년 9월 1일
Dear Renette,Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.

8/10 - 좋아요

James

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
A staff member bent rules as to allow by boys an opportunity to get in a workout. It’s refreshing to not be babied by policy and insane progressive safety regulations. Thank you for letting my boys become men.
2023년 8월에 1박 숙박함
답변 제공: Guest Services 님, 2023년 9월 27일
Hello James,Thank you for completing the review.We hope you will come back and see us again soon.

10/10 - 훌륭해요

Julien 님, Edmonton

아이를 동반한 가족 여행, 반려동물 동반 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice hotel.
2023년 8월에 3박 숙박함
답변 제공: Amy, AGM Cranbrook 님, 2023년 8월 28일
Dear JulienThank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.

8/10 - 좋아요

Scott

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
It was good
2023년 8월에 1박 숙박함
답변 제공: Amy, AGM Cranbrook 님, 2023년 8월 28일
Dear Scott,Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.

10/10 - 훌륭해요

alan

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Prestige Inns are always , clean, have friendly staff and comfortable beds. They are our go to hotels in BC.
2023년 8월에 1박 숙박함
답변 제공: Amy, AGM Cranbrook 님, 2023년 8월 28일
Dear Alan,Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.

8/10 - 좋아요

Josie

연인과의 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
별로예요: 편의 시설/서비스
Value for money was just not there. I have stayed at 5 hotels in Cranbrook and there was nothing here that would make me say the extra 70 dollars a night was worth the price difference. Please upgrade your pillows for 200 plus a night this should be an expectation. I had better pillows at other locations. Pool was a nice touch but again not at an average of 70 dollars more a night. When you see a price difference you assume its better. Nothing special here to warrant inflated room rates.
2023년 8월에 3박 숙박함
답변 제공: Amy, AGM Cranbrook 님, 2023년 8월 21일
Dear Josie,Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. I apologize that we were unable to meet your expectations. However, we hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.

10/10 - 훌륭해요

Paul

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
It was clean, furnished with quality/nicely. Staff and restaurant were excellent
2023년 8월에 1박 숙박함
답변 제공: Amy, AGM Cranbrook 님, 2023년 8월 21일
Dear Paul,Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.

6/10 - 괜찮아요

Werner

가족 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice hotel and great staff. Only downfall was finding popcorn and hair and baby hair on the sheets at time of checkin. Was moved to another room. Exec hsk should pull back sheets when doing room checks. Can tell if bed was used by placement of pillows as i work in the hotel industry.
2023년 8월에 4박 숙박함
답변 제공: Amy, AGM Cranbrook 님, 2023년 8월 11일
Dear Werner,Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

10/10 - 훌륭해요

Eleanor

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
always liked the Prestige
2023년 8월에 1박 숙박함
답변 제공: Guest Services 님, 2023년 9월 26일
Thank you for the review regarding your recent stay at our property.Your business is very important to us and we value your feedback.We hope you will come back and see us again soon.Thank you again for taking the time to give us a review. We appreciate your loyalty to our brand.Sincerely,

8/10 - 좋아요

Dale

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great property nice rooms. Beds were hard didn’t like that. Didn’t like that they weren’t close to any food joints within walking But all it’s a nice hotel
2023년 8월에 1박 숙박함
답변 제공: Amy, AGM Cranbrook 님, 2023년 8월 10일
Dear Dale,Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.

8/10 - 좋아요

gwendolyn 님, Henderson

2023년 8월에 1박 숙박함
답변 제공: Guest Services 님, 2023년 9월 26일
Thank you for the review regarding your recent stay at our property.Your business is very important to us and we value your feedback.We hope you will come back and see us again soon.Thank you again for taking the time to give us a review. We appreciate your loyalty to our brand.Sincerely,

8/10 - 좋아요

John

2023년 8월에 1박 숙박함
답변 제공: Guest Services 님, 2023년 9월 26일
Thank you for the review regarding your recent stay at our property.Your business is very important to us and we value your feedback.We hope you will come back and see us again soon.Thank you again for taking the time to give us a review. We appreciate your loyalty to our brand.Sincerely,

10/10 - 훌륭해요

Janette 님, Kent

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 8월에 1박 숙박함
답변 제공: Guest Services 님, 2023년 9월 26일
Thank you for the review regarding your recent stay at our property.Your business is very important to us and we value your feedback.We hope you will come back and see us again soon.Thank you again for taking the time to give us a review. We appreciate your loyalty to our brand.Sincerely,

8/10 - 좋아요

Dwayne

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 8월에 1박 숙박함
답변 제공: Guest Services 님, 2023년 9월 26일
Thank you for the review regarding your recent stay at our property.Your business is very important to us and we value your feedback.We hope you will come back and see us again soon.Thank you again for taking the time to give us a review. We appreciate your loyalty to our brand.Sincerely,

10/10 - 훌륭해요

Byron

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Bed was super comfy
2023년 7월에 1박 숙박함
답변 제공: Amy, AGM Cranbrook 님, 2023년 8월 1일
Dear Byron,Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.

10/10 - 훌륭해요

Maxine

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Maxine's visit
We were supposed to be at the Prestige for one night only, however my husband broke his hip and I ended up being there for 11 nights. The hotel gave me a "hospital" rate which helped immensely and the staff were very kind asking me about his condition on a regular basis. Can't say enough good about how I was treated.
2023년 7월에 1박 숙박함
답변 제공: Amy, AGM Cranbrook 님, 2023년 7월 31일
Dear Maxine,Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand, and we are happy that everything worked out for you during your stay.

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 청결 상태, 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스
Room not worth $350 a night.
We were stuck in traffic for over 5 hours on the way and didn't get there to check in until after 10pm, which unfortunately would have given us only 13 hours to enjoy the $350 room we booked. They were kind enough to allow a late check-out for 1pm, however we received a phone call to the room at 11:08 that woke us up, then room service knocked on the door to see if we were gone yet at 12:30. If they were concerned with us leaving early should have never allowed a late check out.
2023년 7월에 1박 숙박함
답변 제공: Amy, AGM Cranbrook 님, 2023년 7월 27일
Dear Anonymous,Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

10/10 - 훌륭해요

Joe

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Clean rooms and quiet
2023년 7월에 1박 숙박함
답변 제공: Amy, AGM Cranbrook 님, 2023년 7월 26일
Dear Joe,Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.

10/10 - 훌륭해요

Colin

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 7월에 3박 숙박함

10/10 - 훌륭해요

Wendy

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was a last minute check in.. they got us in our rooms quickly and we’re very friendly. Rooms were clean and comfortable. Staff was very friendly and helpful.
2023년 7월에 1박 숙박함
답변 제공: Amy, AGM Cranbrook 님, 2023년 7월 25일
Dear Wendy,Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

10/10 - 훌륭해요

Dawn

Beautiful location, very clean and comfortable. Would love to stay again
2023년 7월에 1박 숙박함
답변 제공: Amy, AGM Cranbrook 님, 2023년 7월 25일
Dear Dawn,Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

10/10 - 훌륭해요

Richard

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Excercise room saunas swimming pool cold for me
2023년 7월에 1박 숙박함
답변 제공: Amy, AGM Cranbrook 님, 2023년 7월 25일
Dear Richard,Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

8/10 - 좋아요

Sukhdeep

2023년 7월에 1박 숙박함

8/10 - 좋아요

Timothy

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great size rooms!
2023년 7월에 1박 숙박함
답변 제공: Amy, AGM Cranbrook 님, 2023년 7월 25일
Dear Timothy,Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.

10/10 - 훌륭해요

Deanna

2023년 7월에 1박 숙박함

8/10 - 좋아요

Malcolm

2023년 7월에 2박 숙박함

10/10 - 훌륭해요

Penny

2023년 7월에 2박 숙박함

10/10 - 훌륭해요

Kelsey

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The staff was fabulous, the hotel was awesome and traveling with kids they had a great time and loved it
2023년 7월에 1박 숙박함
답변 제공: Amy, AGM Cranbrook 님, 2023년 7월 25일
Dear Kelsey,Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.

8/10 - 좋아요

Samantha

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Friendly staff, good food, clean room & public areas…just wish the coffee was better.
2023년 7월에 1박 숙박함

10/10 - 훌륭해요

David

2023년 7월에 1박 숙박함

8/10 - 좋아요

Keith

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
Good stay clean except carpet in room was dirty and fridge very noisy
2023년 7월에 3박 숙박함

10/10 - 훌륭해요

Ayesha

2023년 7월에 1박 숙박함