숙박 시설 정면
예약 가능 여부 확인

클라크스 아메르 여행 후기

5 out of 5
클라크스 아메르
Jawahar Lal Nehru Marg, Jaipur, Rajasthan

이용 후기

6.6
평점 10 - 훌륭해요. 73개 이용 후기 중 17개" "
평점 8 - 좋아요. 73개 이용 후기 중 19개" "
평점 6 - 괜찮아요. 73개 이용 후기 중 13개" "
평점 4 - 별로예요. 73개 이용 후기 중 13개" "
평점 2 - 너무 별로예요. 73개 이용 후기 중 11개" "

7.0/10

청결 상태

6.6/10

직원 및 서비스

7.6/10

편의 시설/서비스

6.4/10

숙박 시설 상태 및 시설

5.4/10

친환경

이용 후기

10/10 - 훌륭해요

Ashish

2023년 12월에 5박 숙박함
답변 제공: Vivek Dubey 님, 2023년 12월 24일
Dear Mr. Ashish,Greetings from Clarks Amery Jaipur!Thank you for your feedback and choosing Clarks Amer as your valued choice. I am glad to know that you overall liked the stay and found our team hospitable.Please accept my sincere thanks for your five-star rating which always motivate our team to serve our guest in best possible manner to have wonderful hospitality experience with us.At Clarks Amer, it is our constant endeavor to provide you with high standards of personalized service and efficiency. We do hope you will recommend us to your friends and associates and look forward to the pleasure of welcoming you back soon.Warm RegardsVivek Dubey

2/10 - 너무 별로예요

Ishan

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 3박 숙박함
답변 제공: Vivek Dubey 님, 2023년 11월 17일
Dear Mr. Ishan, Greetings from Clarks Amer Jaipur! Thank you for sharing your experience during your recent stay at Clarks Amer Jaipur. Please accept my sincere apologies for the inconvenience you faced during the stay. Further request you to treat this experience as an isolated one and not our routine way of service standard.We value your patronage and request you to kindly give us an opportunity to "make amends" and re-establish credibility with you. Assuring you of our best attention at all times. Warm Regards

10/10 - 훌륭해요

Chand

2023년 8월에 1박 숙박함
답변 제공: Vivek Dubey 님, 2023년 8월 29일
Dear Mr. Chand,Greetings from Clarks Amery Jaipur!Thank you for your feedback and choosing Clarks Amer as your valued choice. I am glad to know that you overall liked the stay and our hospitality.Please accept my sincere thanks for your feedback which always motivate our team to serve our guest in best possible manner to have wonderful hospitality experience with us.At Clarks Amer, it is our constant endeavor to provide you with high standards of personalized service and efficiency. We do hope you will recommend us to your friends and associates and look forward to the pleasure of welcoming you back soon.Warm Regards

2/10 - 너무 별로예요

Vikas

2023년 7월에 1박 숙박함
답변 제공: Vivek Dubey 님, 2023년 7월 30일
Dear Mr. Kumar,Greetings from Clarks Amer Jaipur!Thank you for sharing your experience during your recent stay at Clarks Amer Jaipur.Please accept my sincere apologies for the inconvenience you faced during the stay. As informed, the experience you had indeed regrettable, but our efforts are always on to work on area’s where we can improve. Further request you to treat this experience as an isolated one and not our routine way of service standard.We value your patronage and request you to kindly give us an opportunity to "make amends" and re-establish credibility with you.Assuring you of our best attention at all times.Warm Regards

6/10 - 괜찮아요

Kartik

단체 여행, 가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Stay elsewhere
Was not clean, check-in was a nightmare, check out was a nightmare.. would not come again.
2022년 11월에 3박 숙박함
답변 제공: Hotel Manager 님, 2022년 11월 19일
Dear Guest, Greetings from Clarks Amer Jaipur! Thank you for sharing your experience during your recent stay at Clarks Amer Jaipur. We apologies to found our service and product not up to your satisfaction. Further request you to treat this experience as an isolated one and not our routine way of service standards. We value your patronage and request you to kindly give us an opportunity to "make amends" and re-establish credibility with you. Assuring you of our best attention at all times. Regards.

6/10 - 괜찮아요

실제 이용하신 고객

출장 여행
좋아요: 숙박 시설 상태 및 시설, 객실의 편안함
별로예요: 직원 및 서비스
2021년 11월에 1박 숙박함

2/10 - 너무 별로예요

실제 이용하신 고객

가족 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Very dirty place
Very dirty hotel ....my first visit to 5 star hotel .. I was surprised to see how dirty property..
Curtains look dirty
Ripped garage box
Dirty steps before checkin
Dirty pillow
2021년 3월에 1박 숙박함
답변 제공: HOTEL MANAGER 님, 2021년 9월 9일
Dear Guest, It was a pleasure to have you stay with us during your visit in Hotel Clarks Amer, Jaipur and we sincerely appreciate your time and review. We apologies to found our service and product not up to your satisfaction. We are committed to providing our guests with the highest quality of service which keeps us motivated and helps us in serving our best. Looking forward your next visit with us. Thank you for your recognition.

2/10 - 너무 별로예요

Rakesh

가족 여행
별로예요: 숙박 시설 상태 및 시설, 객실의 편안함
The rooms are substandard. It should not be rated 5 Star. It is misleading. The washrooms are equally disastrous. Very bad. They do not even have proper cutlery and serve in plastic plates and glasses.
2021년 3월에 1박 숙박함
답변 제공: HOTEL MANAGER 님, 2021년 9월 9일
Dear Guest, It was a pleasure to have you stay with us during your visit in Hotel Clarks Amer, Jaipur and we sincerely appreciate your time and review. We apologies to found our service and product not up to your satisfaction. We are committed to providing our guests with the highest quality of service which keeps us motivated and helps us in serving our best. Looking forward your next visit with us. Thank you for your recognition.

6/10 - 괜찮아요

Anil

좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
Not satisfactory
Bed condition is not good, doing much sound, bed hight is very low, tv of room 808 is not having essential entertainment channel & there is no tv guide of channels was available in the room. To many mosquitos in the room 808 and house keeping not leased bother to do hit spray, only provided good night rippler after to much follow up. Length of jet spray is short of commod. Water pressure in bath tub is very low in 808 room. Hotel provided call centre mobile numbers on website is pathetic, one is continuously switched off & another is no answer. No landline number of hotel is on website.
2020년 9월에 1박 숙박함
답변 제공: HOTEL MANAGER 님, 2021년 9월 9일
Dear Guest, It was a pleasure to have you stay with us during your visit in Hotel Clarks Amer, Jaipur and we sincerely appreciate your time and review. We apologies to found our service and product not up to your satisfaction. We are committed to providing our guests with the highest quality of service which keeps us motivated and helps us in serving our best. Looking forward your next visit with us. Thank you for your recognition.

10/10 - 훌륭해요

실제 이용하신 고객

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The club room on the 5th floor are nicer, try to ask for those. The breakfast had plenty of choices including an amazing dosa station. The staff are attentive and courteous. I would recommend staying here if you are in Jaipur.
2020년 2월에 1박 숙박함
답변 제공: Hotel Manager 님, 2021년 9월 9일
Dear Guest, It was a pleasure to have you stay with us during your visit in Hotel Clarks Amer, Jaipur and we sincerely appreciate your time and review. We are committed to providing our guests with the highest quality of service which keeps us motivated and helps us in serving our best. Looking forward your next visit with us. Thank you for your recognition.

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2020년 1월에 1박 숙박함
답변 제공: Hotel Manager 님, 2021년 9월 9일
Dear Guest, It was a pleasure to have you stay with us during your visit in Hotel Clarks Amer, Jaipur and we sincerely appreciate your time and review. We are committed to providing our guests with the highest quality of service which keeps us motivated and helps us in serving our best. Looking forward your next visit with us. Thank you for your recognition.

2/10 - 너무 별로예요

실제 이용하신 고객

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Although classified as a. 4 or 5 star property, nothing at this property matches those standards, including service, ambience, facilities and rooms. I would not recommend this hotel to anyone looking for an experience of that standard. My experience was so terrible that I checked out mid trip and moved into another hotel.
2020년 1월에 3박 숙박함
답변 제공: HOTEL MANAGER 님, 2021년 9월 9일
Dear Guest, It was a pleasure to have you stay with us during your visit in Hotel Clarks Amer, Jaipur and we sincerely appreciate your time and review. We apologies to found our service and product not up to your satisfaction. We are committed to providing our guests with the highest quality of service which keeps us motivated and helps us in serving our best. Looking forward your next visit with us. Thank you for your recognition.

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Bar最高！
最上階のBarは、最高でした！！
2019년 4월에 5박 숙박함
답변 제공: HOTEL MANAGER 님, 2021년 9월 9일
Dear Guest, It was a pleasure to have you stay with us during your visit in Hotel Clarks Amer, Jaipur L and we sincerely appreciate your time and review. We are committed to providing our guests with the highest quality of service which keeps us motivated and helps us in serving our best. Looking forward your next visit with us. Thank you for your recognition.

10/10 - 훌륭해요

실제 이용하신 고객

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was a good and comfortable stay . Aminities were good cooperative staff in room service round the clock menue all the items were not served .
2019년 4월에 3박 숙박함
답변 제공: Duty Manager 님, 2019년 4월 13일
Dear Guest, Greetings from Hotel Clarks Amer, Jaipur! At the outset, we would like to thank you for your detailed feedback. Thank you for your kind words of appreciation and encouragement. We are truly grateful for the wonderful things you have said about the hotel, teams and the services provided. Your kind words on the hospitality, service, restaurants and ambience has been noted and communicated to the team. It is only your valuable comments and suggestions that help us in our continuous endeavour to make improvements. We hope you will plan to stay with us again and enjoy our exquisite range of food and beverage options along with the other recreational facilities in the hotel. We thank you for your kind recommendation and look forward to welcoming you again. Warm Regards Duty Manager

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Well located hotel. Efficient and professional front desk staff. Room maintenance needs improvement.
2019년 1월에 2박 숙박함
답변 제공: Duty Manager 님, 2019년 2월 19일
Dear Guest, Greetings from Hotel Clarks Amer, Jaipur! At the outset, we would like to thank you for your detailed feedback. Thank you for your kind words of appreciation and encouragement. We are truly grateful for the wonderful things you have said about the hotel, teams and the services provided. Your kind words on the hospitality, service, restaurants and ambience has been noted and communicated to the team. It is only your valuable comments and suggestions that help us in our continuous endeavour to make improvements. We hope you will plan to stay with us again and enjoy our exquisite range of food and beverage options along with the other recreational facilities in the hotel. We thank you for your kind recommendation and look forward to welcoming you again. Warm Regards Duty Manager

8/10 - 좋아요

Harvindar

좋아요: 직원 및 서비스
2018년 12월에 3박 숙박함
답변 제공: Anushree 님, 2018년 12월 13일
Dear Guest, Greetings from Hotel Clarks Amer, Jaipur! At the outset, we would like to thank you for your feedback. Thank you for rating us. We would be grateful if you could share your review with us in detail on vp.gm@clarksamer.com We hope you will plan to stay with us again and enjoy our exquisite range of food and beverage options along with the other recreational facilities in the hotel. We thank you for your kind recommendation and look forward to welcoming you again.

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2018년 11월에 3박 숙박함
답변 제공: Manager 님, 2018년 11월 12일
Dear Guest, Greetings from Hotel Clarks Amer, Jaipur! At the outset, we would like to thank you for your feedback. Thank you for rating us. We would be grateful if you could share your review with us in detail on vp.gm@clarksamer.com We hope you will plan to stay with us again and enjoy our exquisite range of food and beverage options along with the other recreational facilities in the hotel. We thank you for your kind recommendation and look forward to welcoming you again. Warm Regards Duty Manager

8/10 - 좋아요

Pete 님, Manchester UK

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Good modern hotel
Modern well equipped hotel, with friendly and helpful staff.
2018년 7월에 5박 숙박함
답변 제공: Anushree 님, 2018년 7월 30일
Dear Mr. Pete Greetings from Hotel Clarks Amer, Jaipur! At the outset, we would like to thank you for your detailed feedback. Thank you for your kind words of appreciation and encouragement. We are truly grateful for the wonderful things you have said about the hotel, teams and the services provided. Your kind words on the hospitality, service, restaurants and ambience has been noted and communicated to the team. It is only your valuable comments and suggestions that help us in our continuous endeavour to make improvements. We hope you will plan to stay with us again and enjoy our exquisite range of food and beverage options along with the other recreational facilities in the hotel. We thank you for your kind recommendation and look forward to welcoming you again. Warm Regards Anushree

2/10 - 너무 별로예요

Bhupesh

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Scammer
Didn't stay at clerk because i did not like was told i will get refund from hotels.com but when hotels.com contacted them they refused to refund my money.Please avoid it at all.
2017년 9월에 1박 숙박함
답변 제공: Anushree 님, 2018년 7월 31일
Dear Mr. Bhupesh At the outset, we would like to thank you for your detailed feedback. Please accept my sincere apologies for the inconvenience caused to you. We fully empathize with the situation you mentioned and we are truly sorry to have let you down. It is our commitment to make sure that every guest experience is an enjoyable one and we sincerely apologize that we failed you on this occasion. Rest assured that your feedback has been taken very seriously and shared with the respective teams to ensure the right measures are in place to prevent this from happening again. We would love for an opportunity to welcome you back whenever your travels bring you back to Jaipur. Warm Regards Anushree

8/10 - 좋아요

TOKURA

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
満足です
良かったですがチェックインの時に欧米人観光客がカウンターを占領してWiFiの設定をスタッフにさせていたためなかなかチェックインが出来なかった、20～30人です。
답변 제공: Anushree 님, 2018년 7월 31일
Dear Guest, At the outset, we would like to thank you for your detailed feedback. Please accept my sincere apologies for the inconvenience caused to you. We fully empathize with the situation you mentioned and we are truly sorry to have let you down. It is our commitment to make sure that every guest experience is an enjoyable one and we sincerely apologize that we failed you on this occasion. Rest assured that your feedback has been taken very seriously and shared with the respective teams to ensure the right measures are in place to prevent this from happening again. We would love for an opportunity to welcome you back whenever your travels bring you back to Jaipur. Warm Regards Anushree

4/10 - 별로예요

Vidya Sagar

좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설, 객실의 편안함
Good for an emergency and medium budget
Several things upset us. One was the the minibar was totally empty. Later I was told that they fill it only if we ask. Another was that there was no single stitch of paper in the room that told us of the services or the in-room service menu or the phone numbers. I had to go down to ask for the menu. The food that I ordered, soup, salad and ham sandwich were not befitting such a hotel. Then most importantly, the windows were not sound proof and we were disturbed well beyond midnight by the music that was being played downstairs. The buffet breakfast was very mediocre The best part was that the people at the reception and others were most friendly and the location close to airport and town was convenient. Given that, I think that this has every chance of becoming a great hotel if they look into the negatives that I have mentioned.
2018년 1월에 1박 숙박함
답변 제공: Anushree 님, 2018년 7월 31일
Dear Guest, At the outset, we would like to thank you for your detailed feedback. Please accept my sincere apologies for the inconvenience caused to you. We fully empathize with the situation you mentioned and we are truly sorry to have let you down. It is our commitment to make sure that every guest experience is an enjoyable one and we sincerely apologize that we failed you on this occasion. Rest assured that your feedback has been taken very seriously and shared with the respective teams to ensure the right measures are in place to prevent this from happening again. We would love for an opportunity to welcome you back whenever your travels bring you back to Jaipur. Warm Regards Anushree

4/10 - 별로예요

Gobinder

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
3 Star property at 5 Star price
The carpet was very dirty and there was a small cockroach in our toilet. For 5 star the room was like 3 star.
답변 제공: Anushree 님, 2018년 7월 31일
Dear Mr. Gobinder At the outset, we would like to thank you for your detailed feedback. Please accept my sincere apologies for the inconvenience caused to you. We fully empathize with the situation you mentioned and we are truly sorry to have let you down. It is our commitment to make sure that every guest experience is an enjoyable one and we sincerely apologize that we failed you on this occasion. Rest assured that your feedback has been taken very seriously and shared with the respective teams to ensure the right measures are in place to prevent this from happening again. We would love for an opportunity to welcome you back whenever your travels bring you back to Jaipur. Warm Regards Anushree

10/10 - 훌륭해요

Maya

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice
It's good ad comfortable to high fy people
2017년 8월에 1박 숙박함
답변 제공: Anushree 님, 2018년 7월 31일
Dear Ms. Maya Greetings from Hotel Clarks Amer, Jaipur! At the outset, we would like to thank you for your detailed feedback. Thank you for your kind words of appreciation and encouragement. We are truly grateful for the wonderful things you have said about the hotel, teams and the services provided. Your kind words on the hospitality, service, restaurants and ambience has been noted and communicated to the team. It is only your valuable comments and suggestions that help us in our continuous endeavour to make improvements. We hope you will plan to stay with us again and enjoy our exquisite range of food and beverage options along with the other recreational facilities in the hotel. We thank you for your kind recommendation and look forward to welcoming you again. Warm Regards Anushree

10/10 - 훌륭해요

george 님, Toronto, Ontario

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Mainly used for pompous weddings
Too expensive for the 3-star rooms, somewhat compensated by the spacious, well-manicured lawns and pool. The cafeteria is all-Indian cuisine, over-priced/spiced, and the other restaurant (Zoolocruise) is extremely expensive with no Western-style food. The staff is extremely helpful and courteous. Don't try to walk anywhere outside the premises as you will be accosted immediately by extremely aggressive Tuk-Tuk drivers, as well as strong Outhouse-fragrances.
답변 제공: Anushree 님, 2018년 7월 31일
Dear Mr. George Greetings from Hotel Clarks Amer, Jaipur! At the outset, we would like to thank you for your detailed feedback. Thank you for your kind words of appreciation and encouragement. We are truly grateful for the wonderful things you have said about the hotel, teams and the services provided. Your kind words on the hospitality, service, restaurants and ambience has been noted and communicated to the team. It is only your valuable comments and suggestions that help us in our continuous endeavour to make improvements. We hope you will plan to stay with us again and enjoy our exquisite range of food and beverage options along with the other recreational facilities in the hotel. We thank you for your kind recommendation and look forward to welcoming you again. Warm Regards Anushree

2/10 - 너무 별로예요

R 님, Boston

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Avoid - needs major renovations.
Terrible service. Untrained, unprofessional but polite staff.
답변 제공: Anushree 님, 2018년 7월 31일
Dear Guest, At the outset, we would like to thank you for your detailed feedback. Please accept my sincere apologies for the inconvenience caused to you. We fully empathize with the situation you mentioned and we are truly sorry to have let you down. It is our commitment to make sure that every guest experience is an enjoyable one and we sincerely apologize that we failed you on this occasion. Rest assured that your feedback has been taken very seriously and shared with the respective teams to ensure the right measures are in place to prevent this from happening again. We would love for an opportunity to welcome you back whenever your travels bring you back to Jaipur. Warm Regards Anushree

6/10 - 괜찮아요

pradumna

별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
the property is old and needs refurbishing toilets are in bad shape...they don't even bother to offer a complementary drop off to the airport which is at a distance of 1 km

4/10 - 별로예요

Subin

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
This is an OK place for the business traveller like me, who knows he's gonna just be getting back totally bushed at the end of a long tiring day and just crash out. If there's any expectation from a standard of service or trappings of comfort for a relaxed stay, you're best advised to avoid this place by a mile. A dump with a comfy bed at best. In summary, terribly mediocre breakfast buffet, pathetic amenities, awful service. To be fair though, it's priced at a 40% discount to its contemporaries. So if you are willing to overlook shoddy service and poor F&B, you're good to book here. - Subin Balakrishnan

8/10 - 좋아요

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좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함

10/10 - 훌륭해요

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좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice hotel
Great hotel and stay. Good and helpful staff. Food was costly though. However overall great experience. Worth visiting.

8/10 - 좋아요

Manoj 님, Singapore

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice hotel close to airport and quiet
Nice hotel, roof top open terrace bar and restaurant, good breakfast options including Indian masala tea (which is often missing in 5 star hotels), 5 mins drive from airport, 2 mins drive from malviya nagar modern shopping area and Enterntainment Paradise. Bit far from old city but I didn't want to stay in noisy old city anyway.

10/10 - 훌륭해요

Raj Bhushan 님, mumbai

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
excellent

8/10 - 좋아요

Jai

좋아요: 직원 및 서비스, 객실의 편안함

4/10 - 별로예요

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별로예요: 직원 및 서비스, 객실의 편안함
Feedback for frontdesk
Clark Amer is a nice hotel to stay. Some of the front desk employee need a training how to behave, talk and be helpful to all the customers. There is a major difference how they take care of visitors with a high standard. At arrival there is a ceremony only for the high standard people, not for all customers. Some of the front desk employee, don't listen to the customers at all, that's a shame, because it is a nice hotel. I would advise the manager to train the front desk employee. On the website of Expedia it's written, free wifi, that's not true. One has to pay for wifi and it is not cheap, very very very expensive. I would like to say thank you to miss Pratibha (one of the front desk employee), she was very helpful. Food is very nice, there is variety. Room was okay, unfortunately we had a room with a very very old small tv, something to find out first if you want to watch tv.

6/10 - 괜찮아요

Arnab

별로예요: 직원 및 서비스, 객실의 편안함

8/10 - 좋아요

VIJAY

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함

4/10 - 별로예요

Ameet 님, Delhi

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Shockingly bad, not worth more than 2*
No hot water poor service and slack attitude. Lower rooms ancient. Was on the 6 th floor and they started moving furniture on the 8th floor restaurant from 2-3 am! In the morning there was no hot water in the shower. Ordered room service and was served shabbily and without a dinner plate! So are off bowls as they take 15 minutes to respond. Really sad as used to be a good hotel.

4/10 - 별로예요

Jagmeet 님, Australia - WA - Perth

별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
Facilities: Horrible; Value: Could be better; Service: Rude; Cleanliness: Clean;

10/10 - 훌륭해요

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좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Superb hotel owners and great staff.
The owners of this hotel are amazingly gracious. They love animals which is apparent throughout the hotel through prints and other art work. They also support local industries and have two very nice hotel shops. The rooms are spotless and comfortable.
답변 제공: Ajay 님, 2015년 5월 9일
Dear Sir/Madam, We are very thankful to you for writing about us expedia.com. Please give us chance to serve you again.

4/10 - 별로예요

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별로예요: 숙박 시설 상태 및 시설, 객실의 편안함
Didn't enjoy it much..
Firstly, the hot water did not work and early in the morning when I had to leave for work I just felt terrible. I didn't pay so much for such a facility.

8/10 - 좋아요

atul 님, Gurgaon

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Centrally located Hotel with good roof top pub
Comfortable room, though the property is old and needs uplift in aesthetics.Tablu roof top Bar & restraurant attracts local and good crowd from Jaipur. Food is good. Recommended for people looking for value yet comfortable stay.

6/10 - 괜찮아요

mohit

좋아요: 청결 상태, 직원 및 서비스

4/10 - 별로예요

Arijit

좋아요: 청결 상태, 객실의 편안함
별로예요: 직원 및 서비스
Can be excellent hotel but needs better staff.
Rooms are comfortable with hotel being located in a nice location. The welcome experience was nice but after that services was sub par. It takes hotel upto 30 to 45 minute to fix non working things and that to after multiple calls. The staff in the night shift is not properly trained and don't have any idea on customer service. From hotel of such repute this is not acceptable. They will not be able to help you out if you need anything at odd hours. Nor the staff in the night and early morning are in sync with what are things planned in the hotel. I as a customer told them an event is schedule and I want to take part in it. They were not be able to assist to make the arrangements and informed that as management is not there they will not be able to take the booking at that time and I would have to visit front desk when they are there to make decision. Moreover if you keep a message with the front desk to ask their manager to call when they are in, please dont expect such a call as calls are not returned nor commitment are fulfilled as it has happened to me. I would like to say that I have seen other review similar to this but I thought it might have been a one time issue but I have to say now that I would have to agree with the bad review and they appear to be true.

10/10 - 훌륭해요

Kavita 님, New Delhi

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Really a good hotel located in prime area of Jaipu
This hotel is extremely good....the whole staff from security guard to the manager takes good care of guest..the way they welcome u is really amazing...u feel special....they organised many activities like couple dance, games for children, candle light dinner, puppet show, free cookery classes by their chefs which we really enjoyed......buffet breakfast is really good....enjoyed two days stay in this hotel thoroughly...

2/10 - 너무 별로예요

NMonga 님, New York

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Not recommended
Really poor service! The hotel staff is not hospitable and they took over 2 hours for check inn. Facilities are very poor, pool was super dirty and the hotel reall needs a makeover in management and property! I would not recommend this hotel at all!

2/10 - 너무 별로예요

KK Choudhary 님, Mumbai

별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
The hotel has not provided transfers as part of package committed by Hotels.com and they have charged 1300 for transfers, which is ridicules.

4/10 - 별로예요

Beate 님, Düsseldorf

별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Renovierungsbedürftig
Werde hier vorerst nicht mehr wohnen. Das Hotel war einmal hervorragend. Es hat eine typisch indische, wunderschöne Einrichtung und Architektur und hervorragende Restaurants, eine tolle Dachterasse/ Bar.. Jedoch habe ich in diversen Zimmern nur noch schlechte Leitungen vorgefunden, die Fernseher produzieren nur noch Schnee , außer man schaut Indisches TV... Der Internetzugang ist ebenfalls instabil. Man betrachtet es hier nicht als Selbstverständlichkeit, dem Gast ein funktionierendes Zimmer zur Verfügung zu stellen. Nein - man bietet daher Service an und ist wohl froh, wenn der Gast einen Grund hat, einen Service in Anspruch zu nehmen - ( und dafür dann zu bezahlen...)!!! das beschreibt die Zustände in diesem Hotel am Besten. Somit ist man als Gast ständig damit beschäftigt, eine Mangel zu melden, der dann ( netterweise !! ) behoben wird... Und der dem Gast extra Geld kostet, weil die Housekeeper etc.. das ja wohl erwarten... Das ist kein tragbares System und ich werde das Hotel daher nicht mehr buchen.

6/10 - 괜찮아요

themarshalls 님, manchester uk

좋아요: 청결 상태, 객실의 편안함
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
We have stayed at other Clarks hotels in the past and had been satisfied with the quality, service, and other aspects of the hotels. However on this occasion we were disappointed to say the least. It does have one redeeming feature and that is its close proximity to the airport. There are other hotels nearby which can only be better than this one.

8/10 - 좋아요

Rajeev Bhaskar 님, Delhi

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Still Has the Punch
Great Ambience, Comfortable Stay. Enjoyed the time at Clarks Amer.

4/10 - 별로예요

vivek 님, kolkata

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Shoddy maintenance
The hotel is very poorly maintained. Bathrooms leak, the phone handsets have old batteries which have leaked, nobody bothers changing them. The window grills have bird feathers stuck on them. Feels like you have checked into an ITDC hotel...for the price its a rip off. Never again, thank you.

4/10 - 별로예요

Ashok 님, pune

별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
So so