로비 좌석 공간

화이트로 호텔 여행 후기

3 out of 5
화이트로 호텔
808 Collins Ave, Miami Beach, FL

이용 후기

7.0

좋아요

평점 10 - 훌륭해요. 1006개 이용 후기 중 292개" "
평점 8 - 좋아요. 1006개 이용 후기 중 281개" "
평점 6 - 괜찮아요. 1006개 이용 후기 중 190개" "
평점 4 - 별로예요. 1006개 이용 후기 중 106개" "
평점 2 - 너무 별로예요. 1006개 이용 후기 중 137개" "

7.4/10

청결 상태

7.4/10

직원 및 서비스

6.4/10

편의 시설/서비스

7.0/10

숙박 시설 상태 및 시설

6.8/10

친환경

이용 후기

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
답변 제공: TM, Guest Relations 님, 2018년 4월 19일
Than you for your fantastic 4-Star rating! Please stay with us again in the future.

8/10 - 좋아요

Maegan

좋아요: 청결 상태, 직원 및 서비스
It’s an old property but the rooms have been remodeled. Has a cute bar in the lobby and very walkable
2024년 4월에 1박 숙박함

10/10 - 훌륭해요

William

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Check in was very fast and the smoothest checkin . Located in the perfect location . Good food and drinks. Staff super friendly . Rooms nice and clean ! Def would recommend!
2024년 4월에 3박 숙박함

2/10 - 너무 별로예요

Maryna

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 1박 숙박함

6/10 - 괜찮아요

Adry

2024년 4월에 1박 숙박함

10/10 - 훌륭해요

ada

연인과의 여행, 가족 여행
My favorite place to stsy i love it here
2024년 4월에 1박 숙박함

6/10 - 괜찮아요

alejandro

연인과의 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
No we’re ton park
2024년 3월에 1박 숙박함
답변 제공: Z.B. 님, 2024년 3월 26일
Hi there! I'm sorry to hear that you had trouble finding parking. Unfortunately, the City of Miami Beach has closed some garages due to safety measures for the spring break season.

6/10 - 괜찮아요

Tiffany

좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: Z.B. 님, 2024년 3월 21일
Thank you for leaving an honest rating Tiffany! We hope you enjoyed your stay.

8/10 - 좋아요

Mara

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Habitación un poco pequeña, la ubicación del hotel está en un lugar accesible a todo!! Lo único malo es que no tiene estacionamiento y estacionar en los alrededores es muy difícil nunca había lugar.
2024년 3월에 1박 숙박함
답변 제공: Z.B. 님, 2024년 3월 18일
Hi Mara,Thank you for taking the time to leave feedback. I'm glad to hear that the location of the hotel was convenient for you. I understand that finding parking in the surrounding area was a bit difficult, but I hope that didn't detract too much from your overall experience. We hope to see you again!

8/10 - 좋아요

Ireland

2024년 3월에 2박 숙박함
답변 제공: Z.B. 님, 2024년 4월 6일
Hello, Thank you for taking the time to leave a positive review we appreciate it!

6/10 - 괜찮아요

Marie

가족 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
별로예요: 편의 시설/서비스
Great location but noisy Rooms are outdated and don’t makehave phones
2024년 3월에 4박 숙박함
답변 제공: Z.B. 님, 2024년 3월 16일
Hello Marie, Thank you for sharing your feedback. We're sorry to hear that the rooms didn't meet your expectations. I hope despite this, you can give us another opportunity to give you a better experience.

10/10 - 훌륭해요

Anna

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: Z.B. 님, 2024년 3월 16일
Thank you, Anna, for taking the time to leave a positive review. We appreciate your feedback and hope to see you again soon!

10/10 - 훌륭해요

Gilbert

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Food was good and most of all. We liked being so close to the Beach. Gil and Tammy
2024년 2월에 1박 숙박함
답변 제공: Z.B. 님, 2024년 3월 16일
Hi Gilbert! Thank you for taking the time to leave a positive review. It's great to hear that you enjoyed the food and the proximity to the beach! I hope you had a wonderful time and made some unforgettable memories. We hope to see you again.

6/10 - 괜찮아요

Randy

좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
Rm 101 sits adjacent to the bar and therefore, next to the noise. It’s also on the floor accessible only by stairs. Desk clerk was distracted and failed to return my id until later in the evening. Previous stays have been much better.
2024년 3월에 1박 숙박함
답변 제공: Z.B. 님, 2024년 3월 16일
Hello Randy, We're sorry to hear about your recent experience at Room 101. That must have been frustrating to deal with. I hope that the desk clerk was able to resolve the issue with your ID in a timely manner. It's good to hear that your previous stays have been better, and hopefully, your next stay will be even better than before. We hope that you can give us another opportunity to make your next experience better.

8/10 - 좋아요

Paulo

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Quite place
2024년 3월에 2박 숙박함
답변 제공: Z.B. 님, 2024년 3월 13일
Hey Paulo! We're happy to hear that you had a good experience with us. We can't wait to have you back soon!

8/10 - 좋아요

Judy

별로예요: 직원 및 서비스
2024년 3월에 1박 숙박함
답변 제공: Z.B. 님, 2024년 3월 12일
Thank you for your excellent review, July! We are very pleased to hear that you had a fantastic experience with us. We look forward to welcoming you again soon!

10/10 - 훌륭해요

De Anne 님, Fulshear

2024년 2월에 1박 숙박함
답변 제공: Z.B. 님, 2024년 3월 26일
Hi De Anne! Thank you for taking the time to leave a five star review. We really appreciate it and hope to see you again.

8/10 - 좋아요

Dorota

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
For the prize was ok. Location was very good. Hotel needs renovation. The blinds were dirty. We couldn’t close the door to the bathroom. We wouldn’t stay there again.
2024년 3월에 1박 숙박함
답변 제공: Alex 님, 2024년 3월 4일
Hi Dorota! I'm sorry to hear to your stay didn't meet your expectations. We will take into consideration you feedback. We hope you can give us a second chance next time you come to Miami so that we can give you a better experience.

2/10 - 너무 별로예요

Emanuelle

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The place is charging more than I pay for when you there they charge me $134 more for the room the excuse was the bar that a never used I they didn’t give me the money back! Never go back there again and my friends will be notified about this hotel!!
2024년 2월에 1박 숙박함
답변 제공: TM, Guest Relations 님, 2024년 2월 29일
Hello Emanuelle, thank you for your review. You were charged, 34.20 for the daily resort fee and we require a 100 incidental hold for any potential damages. It was released on the day you checked out after a successful room inspection. Thank you for your feedback.

4/10 - 별로예요

Fara'

단체 여행
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
For the price is it not worth the spend. Floors in the rooms are uneven, water pressure is horrible and barely any hot water.
2024년 2월에 2박 숙박함
답변 제공: TM, Guest Relations 님, 2024년 2월 29일
Hello Fara'. Since we are a historic Art Deco hotel, despite the upkeep and renovations, the plumbing is original and sometimes it may take a moment for the hot water to adjust. Leaving the tap open for a minute or two will typically solve the problem. We appreciate your feedback.

8/10 - 좋아요

Ian

단체 여행
별로예요: 편의 시설/서비스
Close to beach, shopping and restaurants
2024년 2월에 1박 숙박함
답변 제공: TM, Guest Relations 님, 2024년 2월 29일
Hi Ian! We appreciate your fantastic feedback. We're located in the hear of South Beach only minutes to the beach and Ocean Drive. We welcome the opportunity to host you again soon.

4/10 - 별로예요

ken

별로예요: 청결 상태, 숙박 시설 상태 및 시설
2024년 2월에 2박 숙박함
답변 제공: TM, Guest Relations 님, 2024년 2월 29일
We’re disappointed you did not have an enjoyable stay, Ken. We appreciate your feedback and hope you will join us again where we can exceed your expectations.

10/10 - 훌륭해요

Nyan

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 3박 숙박함
답변 제공: TM, Guest Relations 님, 2024년 2월 21일
Hi Nyan, thank you for your great feedback. We’re glad to have met all of your expectations for a perfect stay!

8/10 - 좋아요

Aurelia 님, Chula Vista

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
Stayed for one night, it was okay.
2023년 12월에 1박 숙박함
답변 제공: TM, Guest Relations 님, 2024년 2월 14일
Thank you for your review, Aurelia! We hope you will come again for a longer stay.

2/10 - 너무 별로예요

shakerah

단체 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The was no phone in room ,the was a terrible smell of urine all through hotel..Also the charge for service but noone cleaned my room the whole weekend
2024년 2월에 2박 숙박함
답변 제공: TM, Guest Relations 님, 2024년 2월 14일
Hello Shakerah, thank you for your review. We're happy to know that you liked the accommodation, but disappointed that your overall stay did not go well. We offer housekeeping service every 3rd day of your stay, but we will remove trash and replace towels daily. At any time during your stay, you may stop by the front desk to request additional items such as towels or amenities. We appreciate your feedback.

10/10 - 훌륭해요

christian

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Près de la plage
2024년 2월에 1박 숙박함
답변 제공: TM, Guest Relations 님, 2024년 2월 8일
Hi Christian, thanks for a wonderful review! We are in the best location just minutes to the beach and Ocean Drive. We hope to host you again for a future stay.

10/10 - 훌륭해요

Jonathan

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great location for Miami South Beach.
2024년 2월에 3박 숙박함
답변 제공: TM, Guest Relations 님, 2024년 2월 8일
Thank you for a great review, Jonathan! We are located in the heart of the famous South Beach, just steps to the beach and Ocean Drive where there are numerous restaurants, bars, shops, and other activities. Please consider us again for a future stay.

10/10 - 훌륭해요

Zamary

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The hotel was very clean and the staff there super gently, everything was great except the parking, I advice everyone to go on Uber, it’s better and cheaper!
2024년 2월에 1박 숙박함
답변 제공: TM, Guest Relations 님, 2024년 2월 8일
We appreciate your feedback, Zamary! Friendly service and comfortable accommodations goes a long way and we're glad you enjoyed it. We are a historic Art Deco hotel, so we don’t have a garage or parking lot, which is extremely typical in Miami Beach, but the closest parking garage is just a few minutes walk away. There are also metered parking spots along the street. We agree, a car isn't necessary in this area as most things are close by and there's a free trolley on the main streets and ride sharing tends to be less expensive to get around. We were happy to host you and welcome the opportunity to have you as our guest again.

10/10 - 훌륭해요

Halit

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Clean
2024년 2월에 1박 숙박함
답변 제공: TM, Guest Relations 님, 2024년 2월 8일
It's great to know that our accommodation was clean and comfortable for you, Halit! We hope you will visit us again in the future.

8/10 - 좋아요

Yalyta

연인과의 여행
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
I wouldn't stay here again. My back hurts because they need new mattresses. The bed is horrible.The room floors are lopsided, the bathroom sink was new but go to the shower u can tell there was mold in the grout.n the bathroom floor was lopsided as well. But their restaurant was wonderful food was great. Oh, and 1 of the staff (girl) kept bumping me didnt say excuse me or anything.
2024년 2월에 1박 숙박함
답변 제공: TM, Guest Relations 님, 2024년 2월 8일
We are sorry to hear that your time with us didn't meet your expectations, Yalyta. Please let us know if anything is unsatisfactory during your stay, so we may correct it and improve your experience. We welcome you to join us again for a future visit.

8/10 - 좋아요

Yuri

좋아요: 직원 및 서비스
👍
2024년 1월에 2박 숙박함
답변 제공: TM, Guest Relations 님, 2024년 2월 8일
Thanks for the thumbs up, Yuri! We hope you will consider us again when you are back in the area.

8/10 - 좋아요

Erin

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
Enjoyed the food and drinks at this hotel. Service was great. Rooms are decent.
2024년 1월에 1박 숙박함
답변 제공: TM, Guest Relations 님, 2024년 2월 1일
We're glad you had a nice stay, Erin! Thank you for sharing your experience and we hope to see you again soon.

8/10 - 좋아요

Jolyon

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Good place to stay
2024년 1월에 2박 숙박함
답변 제공: TM, Guest Relations 님, 2024년 2월 1일
H Jolyon! We are in the best location only minutes to the beach, Ocean Drive, restaurants, shopping, nightlife and more. We welcome you to stay with us again soon.

6/10 - 괜찮아요

Raffaele

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
They stolen all my luggage in front of the hotel…the area is really bad
2024년 1월에 2박 숙박함
답변 제공: TM, Guest Relations 님, 2024년 2월 2일
Hello Raffaele, we're sorry to learn this happened to you. We are in the heart of South Beach, so it is a bustling area. We would not advise guests to leave luggage or any valuables unattended for any period of time, whether its in front of a hotel, at an airport, a train or subway station, etc. We appreciate your feedback.

4/10 - 별로예요

Luisa Fernanda

아이를 동반한 가족 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nuestra experiencia en el hotel no fue muy buena, a las 12 de la noche mientras tratábamos de dormir, afuera mucho ruido y gavetas que azotaban, nos salió cucaracha en el cuarto y al día siguiente casi nos corren porque estábamos en el lobby con todas nuestras maletas pues teníamos que dejar habitaciones a las 11 am y nuestro barco salía hasta las 2 pm, llovía fuerte y no teníamos a dónde ir, en fin, no volveríamos ahí nunca, ni lo recomendaríamos
2023년 12월에 1박 숙박함
답변 제공: TM, Guest Relations 님, 2024년 2월 2일
Hello Luisa Fernanda. We are disappointed to learn that you did not have a better stay. Our check-out time is 11 AM sharp. Our check-in and check-out times are in place to allow our team to properly prepare the rooms for our incoming guests. We appreciate your feedback.

10/10 - 훌륭해요

Salim

좋아요: 청결 상태, 직원 및 서비스
2024년 1월에 1박 숙박함
답변 제공: TM, Guest Relations 님, 2024년 2월 2일
Thank you for the excellent rating, Salim! We welcome the opportunity to host you again soon.

4/10 - 별로예요

tonya

연인과의 여행
좋아요: 숙박 시설 상태 및 시설
Hotel is in a great area. Walking distance to everything. The lady at the front desk was very kind and accommodating. However the bartender in the lobby was very rude
2024년 1월에 2박 숙박함
답변 제공: TM, Guest Relations 님, 2024년 2월 2일
Thank you for your review, Tonya. We are happy to know that our staff provided kind service and you enjoyed our central location. The bar/restaurant operates separately from the hotel. We hope you will consider us again for a future stay.

10/10 - 훌륭해요

Juan Pablo

2024년 1월에 1박 숙박함
답변 제공: Lee 님, 2024년 1월 8일
Hi dear guest Juan Pablo, we appreciate your 10/10 rating! we have a complimentary happy Hour at our sister hotel bar. We're happy you chose to join us. We welcome you to stay with us again when you are back in Miami Beach.

10/10 - 훌륭해요

Liliana

가족 여행
2023년 12월에 7박 숙박함
답변 제공: Lee 님, 2024년 1월 8일
Hello Liliana, We're happy to hear that you had a great stay, thank you for wonderful rating Please join us again soon.

10/10 - 훌륭해요

Dariusz 님, Deer Park

2023년 12월에 3박 숙박함
답변 제공: TM, Guest Relations 님, 2024년 2월 2일
Hi Dariusz, your top score makes our day! We hope to host you again soon.

8/10 - 좋아요

Petrulian

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
ok
2023년 12월에 1박 숙박함
답변 제공: Lee 님, 2023년 12월 30일
Hi dear guest, we really appreciated your review your opinion is valuable for us. Many thanks

2/10 - 너무 별로예요

Daineris

2023년 12월에 3박 숙박함
답변 제공: Lee 님, 2024년 1월 8일
Hi dear guest Daineris, we’re sorry to learn that you did not have a better stay, t it seems we fell short this time around. Please consider us again, so we can make things right

8/10 - 좋아요

Tuoxin

좋아요: 청결 상태, 직원 및 서비스
2023년 12월에 1박 숙박함
답변 제공: Lee 님, 2023년 12월 30일
Hello dear guest, thank you for choosing for your stay here in Miami Beach and for your wonderful review. We hope to host you again.

10/10 - 훌륭해요

Michael F.

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 1박 숙박함
답변 제공: TM, Guest Relations 님, 2023년 12월 20일
Hi Michael F! We're happy to know that you had a nice stay. We hope to have you as our guest again soon.

4/10 - 별로예요

Cesarina

연인과의 여행, 가족 여행
별로예요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The sheet was dirty and stain. The towels were stain and o saw a roach on the walls.
2023년 12월에 1박 숙박함
답변 제공: TM, Guest Relations 님, 2023년 12월 20일
Hello Cesarina, thank you for your review. Please bring any issue to our front desk agents, so they can address it during your stay. We appreciate your feedback.

4/10 - 별로예요

Paula

연인과의 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Very old building, smelled like bleach. Location is great, restaurant is nice
2023년 12월에 1박 숙박함
답변 제공: TM, Guest Relations 님, 2023년 12월 20일
Thank you for your review, Paula. We are a historic hotel that was built in the 1940's, but we perform upkeep and renovations to preserve the Miami Beach history. We appreciate your feedback.

6/10 - 괜찮아요

Alexander

2023년 12월에 5박 숙박함
답변 제공: TM, Guest Relations 님, 2023년 12월 20일
Thank you for a good rating, Alexander. We hope you will consider us again where we can make it a 5-Star stay.

10/10 - 훌륭해요

Robert

연인과의 여행
2023년 12월에 1박 숙박함
답변 제공: TM, Guest Relations 님, 2023년 12월 14일
Thank you for your great rating, Robert. We’re glad to have met all of your expectations for a perfect stay!

10/10 - 훌륭해요

Sunhee

출장 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The best Mexican restaurant is at the entrance.
2023년 12월에 2박 숙박함
답변 제공: TM, Guest Relations 님, 2023년 12월 14일
We're happy to hear that you had a great stay, Sunhee! Please join us again soon.

6/10 - 괜찮아요

John 님, Sebring

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Disappointed by condition of room. Floors sloped. damaged floors, dirty blinds in main window, bathroom window filthy and blinds filthy, broken floor tiles and missing pieces. Metal dresser rattled when you walk in room. No control over noisy neighbor that started party at 3:30AM-4:30AM. No local TV channels and remote control had dead batteries. Appears conditions are neglected,
2023년 12월에 2박 숙박함
답변 제공: TM, Guest Relations 님, 2023년 12월 20일
Thank you for your feedback John. Our apologies for the issues you faced during your recent stay. Your feedback is important to us, but please let us know during your visit, so we can address it and improve your experience. We appreciate your review.