Hello Seungjin, Thank you for the 10 out of 10 review. Hopefully we will see you again soon.

Hello Chan,Thank you for the 10 out of 10.

Thanks so much for sharing your review. We love that you were able to make the most of our central location across the road from the Esplanade Lagoon and thank you for your kind comments about our staff and buffet breakfast experience. We hope to welcome you back one day in the future and thanks for choosing to stay at Pacific Hotel Cairns.

Thanks so much for your review Jeonghye and for your thoughtful comments for our team. Sounds like you were also able to make the most of our location across from the Esplanade and Lagoon - terrific!

5 stars - sounds like you had a terrific time staying at the Pacific.

Thanks for your review Sunkyung. We really appreciate your feedback on our delicious buffet breakfast and it sounds like you had a terrific time exploring Cairns.

Thanks for your review and kind comments for our staff!

Thanks for your review Sunhee.

Great to hear you loved our location.

Hi EUNSU, Thank you for taking the time to provide your valuable feedback. We apologise for the issues you experienced during your recent stay. We are committed to delivering positive guest experiences and have shared your feedback with the relevant managers to ensure improvements are made. We hope you will give us another opportunity to demonstrate our quality hospitality in the future. Kind Regards,

Thank you for your great rating. We are so glad you enjoyed your stay and look forward to welcoming you back again soon. Kind Regards,

Thank you for your feedback. We are glad you enjoyed your stay overall and will pass your comments onto our team for review. Kind Regards,

Thank you for choosing to stay with us. We are disappointed to see that we may not have met your expectations. If you have any specific feedback please contact us directly. Kind Regards,

Hi Roslyn,Good Day.Thanks for taking sometime to leave a review.And I'm glad that you have liked our location.We have been charging our car park for 15.If you have a confirmation email that your car park is included with your booking, I am happy to process the refund. Kindly send the email to reservations@pacifichotelcairns.com.Thank you.And have a great day!

Hi Deb and Will,Good day.Thank you for taking some time to leave a review and those kind words.I will pass it on to our team.

Hi Smruti,Good Morning.Thanks for taking sometime to give feedback.We appreciate your comments in order to improve our guest's experience. I will investigate the room that you were in to find out the source of the noise.Kind regards,

Hi Varun,Good afternoon.Glad that you liked our location.Thank you for choosing to stay with us.

Hi Bradley,Thanks for taking sometime to leave a review.I will have our maintenance team to have a look on this.Have a great day!

Thank you Tsubasa for taking sometime to leave us your rating.Appreciate alot.

Thank You Donal.Have a great day

Thank you Claudia!Glad to hear you loved our location.

Hi Sarah,Good Day.Thanks for staying with us.Is there anything in particular areas you want to mention that we can improve?

Hi Karen,Thanks for your feedback.And happy to hear you loved our location.

Hi Cherie,Good Day.Thanks for spending some time to leave a rating and review.We will pass it on to my team.Kind regards,

HI Sharon,Good Day.Thank you for leaving a review. We endevour to improve any areas that we need to.I will pass it on to my team to investigate further.

Thank you Kimberly.I will pass on to the team your kind words.Looking forward in welcoming you again.

Hi James,Good Day.Thanks for spending some time to give some feedback.We appreciate it very much.Have a great day!

Thank you very much Lisa.Glad to know that you have enjoyed your stay.

Thank you Tanya.

Hi,Thanks for spending some time to leave a review.I will pass your kind words to our team.

Thank you Leendert for giving us some feedback about your stay.We take into consideration in order to improve our services. We will pass the message to the team your kind words.

Hi Leanne,Good Day.Glad to hear you loved our location.Do you mind sending me more details about the customer service so I can further investigate?Most of the positive feedback we receive is about our staff, so I would be interested to hear about your experience so we can train any specific staff that needs improvement.