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하버사이드 테라스 여행 후기

3.5 out of 5
하버사이드 테라스
The Lane, Wickham, NSW

이용 후기

7.8

좋아요

평점 10 - 훌륭해요. 175개 이용 후기 중 47개" "
평점 8 - 좋아요. 175개 이용 후기 중 77개" "
평점 6 - 괜찮아요. 175개 이용 후기 중 34개" "
평점 4 - 별로예요. 175개 이용 후기 중 8개" "
평점 2 - 너무 별로예요. 175개 이용 후기 중 9개" "

7.8/10

청결 상태

7.4/10

직원 및 서비스

7.6/10

편의 시설/서비스

7.6/10

숙박 시설 상태 및 시설

6.0/10

친환경

이용 후기

2/10 - 너무 별로예요

jesse

2023년 5월에 1박 숙박함

2/10 - 너무 별로예요

Garry

연인과의 여행
별로예요: 청결 상태
Nothing. The operator should be removed from all online booking platforms
2023년 3월에 2박 숙박함
답변 제공: Reception 님, 2023년 3월 30일
Hi GarryWe are sorry to hear that you have had this experience,We are always striving to improve out guest outcome,Kind regardsReception

8/10 - 좋아요

Jamie

가족 여행
좋아요: 청결 상태, 편의 시설/서비스
Nice newish bathroom and bedroom and the area was awsome should of brought my fishing rods mabe stayed an extra day
2023년 1월에 2박 숙박함
답변 제공: Reception 님, 2023년 3월 30일
Hi JamieThank you so much for the positive review, we are glad you enjoyed your stay with us.You should absolutely bring the rods next time,Kind regardsReception

4/10 - 별로예요

Nicole

Delayed check in , from about 2 hrs. Property wasn’t cleaned upon arrival . No mugs or cups at premises . No complete cutlery sets , only knifes.
2023년 1월에 1박 숙박함

6/10 - 괜찮아요

Ian

Only okay
The location was great, but no water views as the apartment faces the back street with an unfortunate view of the rubbish bins. The apartment needs some repairs such as a dangerous power point in the kitchen, a missing lamp shade, faulty clock radio and dodgy toilet roll holder and no sink plug. The place could do with a good clean too. Other than that, it was ok.
2022년 11월에 2박 숙박함

8/10 - 좋아요

David

연인과의 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
Needs an exhaust fan in the bathroom

8/10 - 좋아요

Stephen

좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Was a pleasant stay. Only slept for 4 hrs in the bed due to getting home at 5am. Will definitely recommend the place
2022년 8월에 1박 숙박함

2/10 - 너무 별로예요

Patricia

2022년 8월에 2박 숙박함

6/10 - 괜찮아요

Tim

아이를 동반한 가족 여행, 출장 여행
별로예요: 숙박 시설 상태 및 시설
The oven didn’t work The washing machine didn’t work Owner was gruff and disinterested
2022년 7월에 3박 숙박함

2/10 - 너무 별로예요

Geoffrey

2022년 7월에 1박 숙박함

6/10 - 괜찮아요

Ashlea

아이를 동반한 가족 여행, 가족 여행
좋아요: 편의 시설/서비스, 숙박 시설 상태 및 시설
The bed was extremely uncomfortable
2022년 6월에 1박 숙박함

10/10 - 훌륭해요

Karen

좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great location for my needs , responsive staff when I require small item fixed repaired with in 1 hr
2022년 3월에 3박 숙박함

6/10 - 괜찮아요

Lesley

가족 여행
좋아요: 숙박 시설 상태 및 시설
Good overnight stay on the outskirts of Newcastle- restaurants within walking distance and nice walking along the water
2022년 3월에 1박 숙박함

6/10 - 괜찮아요

John

별로예요: 청결 상태
Main living area floor dirty ( not swept, vacuumed or mopped. Air conditioner was full off mould ( due to apparent lack of use over a wet summer) and as a result needed to be turned off after 30 secs of blowing mould spores through premises.
2022년 2월에 2박 숙박함

8/10 - 좋아요

Nicky

단체 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
The apartment was modern and well kept, beautiful walk along the river behind with a cafe/resturant called "the source" another cool cafe over the bridge about a 10 minute walk was called "inu" and wickham park hotel for a pub feed and live music about 15 minute walk. The apartment had one bathroom so if someone stays on the pull out couch they have to walk through the bedroom to use it, the garage is only suitable for small cars SUVs and 4wds aren't suitable. I got no information on the number of the property or how to enter the property until I called the number provided and it took about 5 minutes for a text message with details to come through.
2022년 2월에 1박 숙박함

6/10 - 괜찮아요

Kenneth

좋아요: 객실의 편안함
Northern trip
Dripping shower head woke us during night. Range hood in kitchen was filthy. Only one bedside lamp and this had a broken lamp cover leaving just a bare bulb to read by. Initial communication said to contact establishment 72 hours prior to get entry code. This wasn’t available and we were told it would be provided on the day. Then received an email on day asking for mobile number. This was provided but then a 2nd email was received asking for mobile number. Overall a less than satisfactory stay.
2022년 2월에 1박 숙박함

8/10 - 좋아요

실제 이용하신 고객

좋아요: 객실의 편안함
2021년 12월에 1박 숙박함

6/10 - 괜찮아요

Tracey

출장 여행
별로예요: 편의 시설/서비스
Was difficult finding the property given numbers on the lane do not run in chronological order. The apartment itself does not have basic items like an iron/ironing board. There were German cockroaches crawling up the bedroom wall and the smell of the rubbish bin (filled with rotting seafood presumably) permeated the apartment. Checkout time is 10am. At 9.59am (I was loading my car) the cleaner banged on my door and reminded me 10am was checkout time. I advised her I was loading my car and would be gone in one minute. She rolled her eyes rudely and said she will be back. I saw her around the corner smoking a cigarette as I drove off (fairly sure she rolled her eyes at me again)…honestly it just seemed an ordeal from start to finish but the thing with the cleaner convinced me this was the first and last time I’ll be here. Next time I’ll just pay extra and stay back at the Novatel in the city where I normally go.
2022년 1월에 1박 숙박함

6/10 - 괜찮아요

Kathryn

좋아요: 편의 시설/서비스, 숙박 시설 상태 및 시설
별로예요: 청결 상태
The fit out was good and it felt quite modern. The tv’s were big and we enjoyed watching the tennis on them. The inclusions were all quite good. The main issue for me was that property needed a deep professional clean. It was tidy but the floors were dirty. They were sticky in spots and after walking around barefoot for an hour my feet were dirty. I actually cleaned the floors around the couch (just to feel more comfortable) and when I looked under the couch, there was trash, a lighter and piles of dust. I swept it all up, which was a bit gross. Lots of dust under the bed as well and the bathroom window screen was covered in dust. The bed was big and beautiful but not comfortable. My husband and I didn’t have a good night sleep. All up, the property could be amazing but needs a proper deep clean and dusting a good mattress topper to make the bed more comfortable.
2022년 1월에 1박 숙박함

6/10 - 괜찮아요

Graham

2021년 8월에 4박 숙박함

8/10 - 좋아요

Ian

가족 여행
좋아요: 청결 상태, 객실의 편안함
2021년 7월에 2박 숙박함

8/10 - 좋아요

실제 이용하신 고객

단체 여행
Near-waterside location is nice and the nearby Source cafe is pleasant. The property is a decent size and onsite parking is a bonus, but it's quite a walk to the nearest shops. The decor in the apartment I had was stark. There was no bedside lamp or soft lighting and the furniture was all black polyurethane. It was mostly surface clean but the interior of the kitchen cupboards was grubby. The entrance stair carpet was filthy and created a very bad initial impression. Little things - like no plug in the kitchen sink, watered-down dishwashing liquid, and no detergent for the dishwasher - all count when you expect these to be provided (or at least be told you have to bring your own). Overall, a functional place to stay but very little ambience.
2021년 6월에 3박 숙박함

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
The property was nice, clean, easy check in/check out and the booking process was fast and easy and booking support over phone were great. Only suggestion would be to have a tv in the bedroom and table and Chair out in the balcony.
2021년 5월에 2박 숙박함

8/10 - 좋아요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great property. Very clean. Parking in garage underneath unit was good. Close to shopping/restaurants etc (couple of minutes drive). Only a slight negative was the bed was a bit uncomfortable. But overall would recommend this accommodation.
2021년 5월에 1박 숙박함

8/10 - 좋아요

실제 이용하신 고객

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
clean & modern facilities location
2021년 4월에 1박 숙박함

8/10 - 좋아요

실제 이용하신 고객

출장 여행
좋아요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Quiet comfortable unit with easy no contact access. Great parking garage for small to medium vehicle.
2021년 3월에 5박 숙박함

10/10 - 훌륭해요

Janene

단체 여행
좋아요: 청결 상태, 객실의 편안함
2021년 3월에 1박 숙박함

8/10 - 좋아요

실제 이용하신 고객

좋아요: 객실의 편안함
별로예요: 청결 상태
2021년 2월에 3박 숙박함

10/10 - 훌륭해요

Stephanie

단체 여행
좋아요: 청결 상태, 객실의 편안함
2020년 11월에 4박 숙박함

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 청결 상태
별로예요: 객실의 편안함
Disappointing
When we arrived at our advised time, the property was stil being cleaned. Apparently the previous tenants had taken a lot of the items with them so these were required to be restocked. We had to go away and come back later to unpack. Garage door was unable to be locked so access from the lane for anyone to wander in . This was fixed after a call to the property manager We purposely booked a one bedroom rather than a studio so there would be some privacy from the bedroom to the living area. As the bedroom opened out onto the living area with no door, this was not possible. There was no hairdryer. No batteries in the TV remote...we used the batteries from the A/C remote. Smoke detector was missing although fortunately we didn't need to use it. There was nowhere to put the soap in the bathroom once you used it. Could only leave it in or next to the basin. Toilet roll kept falling off the holder each time we used it. The apartment appeared to have been newly done so was clean and tidy Location was good which was our main reason for choosing. Will most likely look elsewhere next time
2020년 8월에 2박 숙박함

8/10 - 좋아요

실제 이용하신 고객

2020년 3월에 2박 숙박함

6/10 - 괜찮아요

실제 이용하신 고객

연인과의 여행
좋아요: 직원 및 서비스, 편의 시설/서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
The location was great I didn’t like there was no view as looking in the map it looks like it is facing the harbour.
2020년 1월에 1박 숙박함

10/10 - 훌륭해요

TCGChef 님, Bowral

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Booked in to visit family but liked it so much we will book again for a summer holiday, perfect for our situation with ample room for our small family. Looking forward to staying again soon
2019년 10월에 2박 숙박함

6/10 - 괜찮아요

Sam

연인과의 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태
Great location , check in was a breeze. For an Exec Apartment disappointed when entered as it was tired looking and in need of a good thorough spring clean. It was ok but windows,ledges dusty! When walking grit stuck to feet, which is not nice to feel you need to wipe feet before going to bed. Bathroom needed a clean, floor needs a mop, old soap left out drying, water just hot enough if you don't use the cold tap for a shower & window in bathroom wont open. Furniture was tired and could do with replacing . A little TLC and this place would be excellent. Would consider again
2019년 10월에 1박 숙박함
답변 제공: Reservations 님, 2019년 10월 12일
Thank you for your feedback. We will attend to the issues you have raised presently.

6/10 - 괜찮아요

DelwyneClyde 님, Bargara QLD 4670

연인과의 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We arrived at 2pm but had not received the code so I called and it was sent but there was a power failure so we could not use the code to get in. Made another call and someone was going to meet us but then the Cleaner arrived and we got to have a look at the accommodation so that is how I can rate it. Due to the power failure & phone call later we were upgraded to the Chifley which had fantastic amenities. So my experience is that Natalie the property contact looked after us really well.
2019년 9월에 1박 숙박함
답변 제공: Natalie 님, 2019년 10월 2일
Good Afternoon Thank you for your feedback. Sorry that there were power issues, however, we are glad you enjoyed your stay and free upgrade at the Honeysuckle Apartments. Look forward to seeing you again in the future. Kind Regards

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2019년 4월에 2박 숙박함

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 객실의 편안함
별로예요: 청결 상태, 숙박 시설 상태 및 시설
The overall conditions and facilities aren't too bad. Except there is some funny smell in the room and toilet. We checked in late so we didn't get a chance to speak to reception.
2019년 4월에 1박 숙박함

8/10 - 좋아요

실제 이용하신 고객

연인과의 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
Central to everything eg transport and fine dining
2019년 2월에 1박 숙박함

8/10 - 좋아요

David

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
great
easy to use, no need to check in
2018년 11월에 1박 숙박함
답변 제공: res 님, 2018년 12월 26일
Thank you for your feedback We look forward to your next stay Regards Reservations

10/10 - 훌륭해요

Bianca

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2018년 8월에 2박 숙박함

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 청결 상태
별로예요: 직원 및 서비스
Check in and check out was not smooth. Location is noisy, hearing traffic and the bedroom window is broken. But location is great being near the park and having a lovely cafe nearby.
2018년 7월에 1박 숙박함
답변 제공: Central Reservations 님, 2018년 8월 16일
Thank you, we are glad you enjoyed your stay and we will have maintenance address the window issue. Kind Regards

8/10 - 좋아요

joey 님, lake macquarie

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Clean and comfortable
Nice warm shower and comfy bed bring your food to fill the fridge utensils for cooking provided in room and dishwasher for easy clean up clean and comfy
2018년 7월에 1박 숙박함
답변 제공: Central Reservations 님, 2018년 8월 16일
Thank you, we are glad you enjoyed your stay. Kind Regards

4/10 - 별로예요

실제 이용하신 고객

좋아요: 직원 및 서비스, 객실의 편안함
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Good apartment in good location
Have stayed here before and like the apartment. Unfortunately this time the apartment had not been serviced so not suitable to stay in. The contacts were great and quick in finding an alternative apartment of equal or better quality.
2018년 6월에 1박 숙박함
답변 제공: Central Reservations 님, 2018년 8월 16일
We are sorry for any incovenience caused, but happy that you enjoyed your alternative accommodation. Thank you.

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Quite central apartment with a great setup, but could have a better shower head.
2018년 4월에 1박 숙박함
답변 제공: Central Reservations 님, 2018년 5월 2일
Thank you, we are glad you enjoyed your stay,

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Highly recommended
Have stayed here many times over the year and I would recommend this place without a doubt. Location wise it’s in a nice spot close by the water and the various bars/restaurants in newcastle Our apartment was clean and tidy and everything worked as it should ... Parking was excellent ... Bed is like heaven.....
답변 제공: Central Reservations 님, 2018년 5월 2일
Thank you for staying with us. We are glad you enjoyed your stay.

10/10 - 훌륭해요

Natasha

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Harbourside Terraces heavenly in everyway
I have stayed at Harbourside Terraces quite a lot it is my go to place that I know will be perfect. Excellent location with short walk to waterside and town centre. Room has always been clean and bed is heavenly, beyond comfortable and nice clean sheets. Bathroom is nice and spacious and again, clean. Wifi is good. Aircon allways works and cooled down the apartment. We didn’t hear any outside noise during night anytime we have stayed here it's very peaceful. Overall, was happy with price, location, clean & comfortable sleep, and will continue booking here.
2018년 3월에 1박 숙박함
답변 제공: Central Reservations 님, 2018년 5월 2일
Thank you for staying with us. Glad you enjoyed your stay.

8/10 - 좋아요

Teresa

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Delightful Newcastle Harbour
Location was very pleasant, walk to centre,beach and right on harbour. Stairs would be an obstacle for children (no gate), and those like myself with mobility issues. However, perfect location for exploring port, beaches and further afield such as the vineyards.
2018년 1월에 1박 숙박함

8/10 - 좋아요

Margaret 님, NSW

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Within walking distance of family , cafes etc. easy to find. Only problem TV too high and awkward to watch from lounge.
2017년 11월에 2박 숙박함

6/10 - 괜찮아요

Kate 님, Sydney

좋아요: 청결 상태, 직원 및 서비스
Cosy apartment
The apartment wasn't staffed , but the staff I did speak to on the phone were friendly and helpful. Facilities were basic but comfortable, however the beds and pillows not so much. A coffee table and outside tables and chairs for the balcony wouldn't go astray. A bit stingy with the towels, and no tissues or face cloths in sight - very basic, but clean!
2017년 11월에 1박 숙박함

10/10 - 훌륭해요

Joanne 님, Lake Macquarie

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Excellent location, great ammenities
Hassle free self check in. Very neat and tidy and well equipped. Was sad to only stay one night!
2017년 10월에 1박 숙박함