리셉션

퀄리티 인 보스턴 - 리비어 여행 후기

2.5 out of 5
퀄리티 인 보스턴 - 리비어
100 Morris Street, Revere, MA

이용 후기

7.4

좋아요

평점 10 - 훌륭해요. 1000개 이용 후기 중 302개" "
평점 8 - 좋아요. 1000개 이용 후기 중 337개" "
평점 6 - 괜찮아요. 1000개 이용 후기 중 177개" "
평점 4 - 별로예요. 1000개 이용 후기 중 123개" "
평점 2 - 너무 별로예요. 1000개 이용 후기 중 61개" "

7.6/10

청결 상태

8.2/10

직원 및 서비스

7.0/10

편의 시설/서비스

7.2/10

숙박 시설 상태 및 시설

7.2/10

친환경

이용 후기

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2018년 6월에 1박 숙박함

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
전반적으로 깔끔합니다
조식이 좀 짰지만 전반적으로 괜찮은편...
2017년 11월에 2박 숙박함

8/10 - 좋아요

Tiago

좋아요: 직원 및 서비스
Convenient location

4/10 - 별로예요

Sharon

가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
The property was disgusting and there were multiple large families staying there. It was quite noisy and a bit seedy. The location was farther from the airport.

8/10 - 좋아요

Joe

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Not bad not great
2023년 10월에 1박 숙박함

10/10 - 훌륭해요

Michael

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설

8/10 - 좋아요

Rosalind

출장 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Staff is very nice. Old but clean and spacious. Hard to find. Since it’s by a busy street it’s noisy.
2023년 11월에 1박 숙박함
답변 제공: VP 님, 2023년 12월 1일
Dear Rosalind,Thank you for taking the time to share your thoughts on your recent stay with us. We appreciate your positive comments about our friendly staff and are delighted to hear that you found the hotel to be clean and spacious.We understand that our location near a busy street has posed some challenges with noise. We apologize for any inconvenience this may have caused. Please know that we are continuously working on ways to mitigate noise disturbances and enhance the overall comfort of our guests.If there's anything specific you would like to share or if there are ways we can further improve your experience, please don't hesitate to let us know. Your feedback is invaluable to us as we strive to provide the best possible stay for our guests.We appreciate your choosing our hotel, and we look forward to welcoming you back for another visit.Safe travels!Best regards,Viraj PatelOperations ManagerQuality inn Boston-Revere

10/10 - 훌륭해요

Jeff A

좋아요: 숙박 시설 상태 및 시설
Nothing abnormal just very pleasant employees. Nice property.
2023년 11월에 1박 숙박함
답변 제공: VP 님, 2023년 11월 28일
Dear Jeff,Thank you for sharing your positive experience with us! We are thrilled to hear that you found our property enjoyable and our employees pleasant during your stay.At Quality inn Boston-Revere, we take great pride in providing a welcoming and comfortable environment for our guests, and we're delighted that you had such a positive impression. Our team works hard to create a memorable and pleasant stay for every guest.Your feedback is truly appreciated, and it serves as motivation for our dedicated staff. We look forward to the opportunity to welcome you back for another delightful stay in the future.Safe travels and warm regards,Viraj PatelOperations ManagerQuality inn Boston-Revere

10/10 - 훌륭해요

Alfredo José

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 11월에 1박 숙박함
답변 제공: VP 님, 2023년 11월 23일
Dear Alfredo Jose,Thank you for choosing to stay with us. We appreciate your feedback and hope to welcome you back soon.Best regards,Viraj PatelOperations ManagerQuality inn Boston-Revere

10/10 - 훌륭해요

JUAN CARLOS

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
very good
2023년 11월에 2박 숙박함
답변 제공: VP 님, 2023년 11월 23일
Dear Juan Carlos,Thank you for your kind words and positive review! We're delighted to hear that you had a "very good" experience during your stay. It was our pleasure to host you, and we look forward to welcoming you back in the future.Best regards,Viraj PatelOperations ManagerQuality inn Boston-Revere

6/10 - 괜찮아요

Alec

좋아요: 객실의 편안함
별로예요: 직원 및 서비스
2023년 11월에 2박 숙박함
답변 제공: VP 님, 2023년 11월 23일
Dear Alec,Thank you for choosing to stay with us. We appreciate your feedback and hope to welcome you back soon.Best regards,Viraj PatelOperations ManagerQuality inn Boston-Revere

2/10 - 너무 별로예요

Martika

2023년 11월에 2박 숙박함
답변 제공: VP 님, 2023년 11월 23일
Dear Martika,We appreciate you taking the time to share your feedback, and we regret that your experience did not meet your expectations. We understand the disappointment and inconvenience you may have experienced.It's important to note that your reservation was made through a third-party website with certain restrictions, making it non-cancellable. We apologize if this caused any inconvenience for you. We recommend, in the future, considering reservations without restrictions if there is any possibility of changes to your plans.Your insights are valuable to us, and we hope for the opportunity to better serve you in the future. If you have any further concerns or if there's anything we can do to address your experience, please feel free to reach out directly.Thank you for your understanding.Warm regards,Viraj PatelOperations ManagerQuality inn Boston-Revere

10/10 - 훌륭해요

Diana

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Such a great, welcoming, kind, nice, service stuff. Congrats!
2023년 11월에 1박 숙박함
답변 제공: VP 님, 2023년 11월 23일
Dear Diana,Thank you for your wonderful review! We're thrilled to hear that you had such a great and welcoming experience with our service staff. Our team takes pride in delivering kind and attentive service to ensure our guests feel comfortable and cared for during their stay.Your positive feedback is truly appreciated, and it serves as motivation for us to continue providing excellent service. We look forward to welcoming you back for another enjoyable stay in the future.If there's anything specific you loved or any suggestions you'd like to share, please feel free to let us know. We value your input and are always striving to exceed your expectations.Warm regards,Viraj PatelOperations ManagerQuality inn Boston-Revere

10/10 - 훌륭해요

JUAN CARLOS

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great
2023년 11월에 2박 숙박함
답변 제공: VP 님, 2023년 11월 18일
Dear Juan Carlos,Thank you for your kind words! We're thrilled to hear you enjoyed your stay. Looking forward to welcoming you back soon!Best,Viraj PatelOperations ManagerQuality inn Boston-Revere

4/10 - 별로예요

Peter

출장 여행
좋아요: 편의 시설/서비스, 숙박 시설 상태 및 시설
별로예요: 청결 상태, 직원 및 서비스
I had to wait 20 minutes before someone came to the desk and then the guy at the counter had his headphones in while helping me. Unprofessional but nice. The room is not very clean. I found a hair in the sink and a hair in the bed.
2023년 11월에 1박 숙박함
답변 제공: VP 님, 2023년 11월 18일
Dear Peter,Thank you for bringing your experience to our attention. We sincerely apologize for the delays at the front desk and the lapse in service. We take your feedback seriously and will address these issues promptly to ensure a better stay for our guests. Please be assured that your concerns about cleanliness have been noted, and we will reinforce our standards with our housekeeping team.We appreciate your understanding and hope for the opportunity to make it right on your next visit.Best regards,Viraj PatelOperations ManagerQuality inn Boston-Revere

2/10 - 너무 별로예요

Allison

연인과의 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
I would not take children here. Guy passed out in his car while it was running, smell of drugs in the lobby, VERY drunk people around. Do not book here.
2023년 11월에 1박 숙박함
답변 제공: VP 님, 2023년 11월 16일
Dear Allison,We sincerely apologize for the unsettling experience you encountered during your stay. Your safety and comfort are of utmost importance to us, and we regret that we fell short of meeting your expectations.We take your concerns very seriously, and we are addressing the issues you've raised to ensure that such incidents do not happen in the future. Please be assured that we are reviewing and reinforcing our security and monitoring measures to maintain a safe environment for all our guests.We appreciate you bringing these matters to our attention, and we understand your hesitation regarding bringing children here. If you have any further details or would like to discuss your experience in more detail, please feel free to contact us directly.Again, we apologize for any inconvenience caused, and we hope you reconsider and give us another chance in the future.Sincerely,Viraj PatelOperations ManagerQuality inn Boston-Revere

8/10 - 좋아요

Coral

가족 여행
Stayed one night. Good for quick stay. Clean and housekeeping is nice. We had a double bed. Room was spacious. Breakfast was very good. Different selections. 15 minutes from downtown. We went to a concert at TD gardens so this location was perfect for last minute.
2023년 11월에 1박 숙박함
답변 제공: VP 님, 2023년 11월 12일
Dear Coral,Thank you for taking the time to share your positive experience from your recent one-night stay at our hotel. We're thrilled to hear that you found our accommodations clean, spacious, and well-suited for a quick stay.It's fantastic that you enjoyed our breakfast offerings and found the variety of selections to your liking. We understand the importance of a good start to the day, and we're glad we could contribute to a positive experience.We're delighted that our location worked well for your plans, especially being close to the TD Garden for your concert. We strive to provide convenience for our guests, and it's wonderful to hear that our location met your needs.We appreciate your kind words about our housekeeping team, and we will be sure to share your compliments with them. If your travels bring you back to the area, we would love to welcome you again for another enjoyable stay.Safe travels,Viraj PatelOperations ManagerQuality inn Boston-Revere

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 직원 및 서비스
Some things should stay at home, like bedbugs.
My first room had bed bugs. I was accommodated with another room, which I was hesitant on even getting under the covers. The sofa in both rooms are out of date, stained, and not fluffy. If you just need a place to sleep then I hope you won’t have a room with bed bugs. This is not a vacation friendly hotel. Breakfast is good though, you get to make your own plate.
2023년 11월에 2박 숙박함
답변 제공: VP 님, 2023년 11월 16일
Dear Valued Guest,Thank you for sharing your experience with us. We sincerely apologize for the inconvenience you encountered during your stay. It's disheartening to hear about the bed bug issue you faced, and we deeply regret any discomfort caused. Please rest assured that we have taken immediate action to address this matter thoroughly and ensure the well-being of our guests.We appreciate your understanding as we accommodated you in another room. Your feedback about the sofa conditions is duly noted, and we will be reviewing and upgrading our furnishings accordingly.We're glad to hear you enjoyed our breakfast offering. Your feedback is crucial in helping us improve, and we hope for the opportunity to better serve you in the future.If you have any additional concerns or would like to discuss your experience further, please don't hesitate to contact us directly.Thank you for bringing this to our attention.Sincerely,Viraj PatelOperations ManagerQuality inn Boston-Revere

8/10 - 좋아요

C

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
clean and orderly except corner lounge chair in room. Everything worked well, though bathroom faucet lever was loose.
2023년 11월에 1박 숙박함
답변 제공: VP 님, 2023년 11월 16일
Dear C,Thank you for taking the time to share your feedback about your recent stay with us. We're pleased to hear that you found the room clean and orderly, and that everything worked well overall.We apologize for any inconvenience caused by the condition of the corner lounge chair and the loose bathroom faucet lever. Your comments are invaluable, and we assure you that we will address these issues promptly to ensure a more comfortable experience for our future guests.We appreciate your understanding, and if there are any other details you'd like to share or if you have further suggestions, please feel free to reach out to us directly.Thank you for choosing us, and we hope to have the opportunity to welcome you back for an improved stay.Sincerely,Viraj PatelOperations ManagerQuality inn Boston-Revere

4/10 - 별로예요

Joanna

좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
The loud bathroom fan has no switch to turn it off. So we finally closed the door. Went in a few hours later it was uncomfortably hot in there. To flush the toilet you had to hold the handle till it was done. There was a couple small stains on the off white curtains.....looked like dried blood.
2023년 11월에 1박 숙박함
답변 제공: VP 님, 2023년 11월 16일
Dear Joanna,Thank you for bringing these concerns to our attention, and we sincerely apologize for the inconveniences you experienced during your stay. We deeply regret that the loud bathroom fan, the temperature issue, and the toilet flushing mechanism impacted your comfort.Rest assured, we are immediately addressing the fan and temperature control concerns to enhance the overall experience for our guests. Additionally, we will be conducting a thorough inspection of our room furnishings to address any issues promptly.Your feedback is invaluable to us, and we apologize for any discomfort caused. If there's anything else you'd like to share or if you have further details about your stay, please feel free to contact us directly.Thank you for your understanding, and we hope to have the opportunity to welcome you back for an improved experience.Sincerely,Viraj PatelOperations ManagerQuality inn Boston-Revere

6/10 - 괜찮아요

Kaitlyn

단체 여행, 가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff had no knowledge of the area. Room was dirty
2023년 10월에 2박 숙박함
답변 제공: VP 님, 2023년 11월 7일
Dear Kaitlyn,Thank you for bringing this to our attention. We deeply apologize for the inconvenience you experienced during your stay. Our team typically prides itself on local knowledge, but it seems there was a lapse in delivering that during your visit. As for the cleanliness issue, we're truly sorry for falling short of our usual high standards. We're taking immediate steps to address these concerns to ensure a better experience for our future guests. Viraj PatelOperations ManagerQuality inn Boston-Revere

6/10 - 괜찮아요

Yana

아이를 동반한 가족 여행, 가족 여행
별로예요: 숙박 시설 상태 및 시설
Pool.under construction, hotel looks old and dirty.
2023년 11월에 1박 숙박함
답변 제공: VP 님, 2023년 11월 9일
Dear Yana,We apologize for the inconvenience. Our team is actively working on pool renovations to enhance your future experience. Thank you for your understanding.Thank youViraj PatelOperations ManagerQuality inn Boston-Revere

8/10 - 좋아요

AUGUSTINA

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Satisfactory
2023년 10월에 3박 숙박함
답변 제공: VP 님, 2023년 11월 3일
Dear Augustina,Thank you for sharing your experience with us. We are thrilled to know that your stay at our hotel met your expectations.Your kind words are a testament to the hard work and dedication of our team. We take great pride in providing exceptional experiences for our guests, and it is truly rewarding to receive such positive feedback.We look forward to the opportunity of welcoming you back and providing you with another wonderful stay. Should you need any assistance or have further feedback, please feel free to reach out to us directly.Warm regards,Viraj PatelOperations ManagerQuality inn Boston-Revere

4/10 - 별로예요

Eileen

단체 여행
좋아요: 청결 상태, 객실의 편안함
별로예요: 직원 및 서비스
I have always travel with quality inn, no more
I was told on two occasions that there would be a cot in our room, but we called down to lobby when we got in the room and it wasn’t there. They told us they don’t have any cots. Secondly, the TV didn’t work at all and seriously, there was no incentives for $360.00 for one night.
2023년 10월에 1박 숙박함
답변 제공: VP 님, 2023년 11월 3일
Dear Eileen,Thank you for taking the time to share your recent experience with us. We are truly disheartened to learn about the inconveniences you encountered during your stay.We sincerely apologize for the miscommunication regarding the cot in your room. It's regrettable that despite prior assurances, we were unable to provide the requested cot. Our team deeply regrets the disappointment and inconvenience this caused.Additionally, we understand the frustration regarding the TV issue. Please accept our apologies for the inconvenience this caused during your stay. Rest assured, we are actively addressing these concerns to prevent such occurrences in the future.Your feedback is invaluable to us, and we are committed to improving based on your comments. We understand your expectations were not met, and for this, we are truly sorry. We'd like to make amends for the shortcomings of your stay.Please allow us the opportunity to discuss this matter further. We would love to find a suitable resolution and regain your trust. Kindly reach out to us directly so we can address this situation personally.Once again, we appreciate your feedback and thank you for bringing these matters to our attention. We hope to have the chance to restore your faith in our services and welcome you back for an improved experience.Warm regards,Viraj PatelOperations ManagerQuality inn Boston-Revere

6/10 - 괜찮아요

Alexandra

좋아요: 청결 상태
2023년 10월에 2박 숙박함
답변 제공: VP 님, 2023년 11월 3일
Certainly! A brief, polite, and appreciative response could be:---Dear Alexandra,Thank you for your kind words. We're delighted you enjoyed your stay and hope to welcome you back soon.Best regards,Viraj PatelOperations ManagerQuality inn Boston-Revere

10/10 - 훌륭해요

Michele

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 3박 숙박함
답변 제공: VP 님, 2023년 11월 3일
Certainly! A brief, polite, and appreciative response could be:---Dear Michele,Thank you for your kind words. We're delighted you enjoyed your stay and hope to welcome you back soon.Best regards,Viraj PatelOperations ManagerQuality inn Boston-Revere

8/10 - 좋아요

Michel

2023년 10월에 1박 숙박함
답변 제공: VP 님, 2023년 11월 18일
Dear Michel,Thank you for your kind review! We're thrilled to hear you enjoyed your stay. Looking forward to welcoming you back soon!Best,Viraj PatelOperations ManagerQuality inn Boston-Revere

10/10 - 훌륭해요

JASON

2023년 10월에 1박 숙박함
답변 제공: VP 님, 2023년 11월 16일
Dear Jason,Thank you for the 5-star review! We're thrilled you enjoyed your stay. We appreciate your kind words and hope to welcome you back soon.Best regards,Viraj PatelOperations ManagerQuality inn Boston-Revere

10/10 - 훌륭해요

Leigh

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
A nice place to stay near the airport.
2023년 10월에 1박 숙박함
답변 제공: VP 님, 2023년 10월 29일
Subject: Thank You for Your Positive Review - We're Delighted You Enjoyed Your StayDear Leigh,Thank you for taking the time to share your positive experience with us. We are thrilled to hear that you found our hotel to be a nice place to stay, especially in close proximity to the airport.Ensuring our guests have a comfortable and pleasant experience is at the core of what we do, and we're delighted that our location and services met your expectations.Should your travels bring you back to the area, we'd be honored to welcome you once again for another great stay.Thank you for choosing us, and we appreciate your kind words.Warm regards,Viraj PatelOperations ManagerQuality inn Boston-Revere

4/10 - 별로예요

Stephen

가족 여행
좋아요: 편의 시설/서비스
별로예요: 청결 상태
No shower curtain, refrigerator was solid ice. Breakfast staff was excellent.
2023년 10월에 2박 숙박함
답변 제공: VP 님, 2023년 10월 23일
Dear Stephen,Thank you for taking the time to share your feedback about your recent stay at our hotel. We sincerely appreciate your kind words about our breakfast staff and their excellent service.However, we apologize for the inconveniences you encountered during your stay, including the missing shower curtain and the frozen refrigerator. This is not up to our standard, and we take your comments seriously. Rest assured, we will address these issues promptly to ensure they do not occur in the future.Your feedback is invaluable to us in our ongoing efforts to improve the guest experience, and we appreciate your patience and understanding. We hope you might consider staying with us again in the future, where we will strive to provide a more comfortable and enjoyable stay. Thank you for choosing our hotel.Viraj PatelOperations ManagerQuality inn Boston-Revere

6/10 - 괜찮아요

Alison

좋아요: 직원 및 서비스
2023년 10월에 3박 숙박함
답변 제공: VP 님, 2023년 10월 23일
Dear Alison,Thank you for your stay and your feedback. We appreciate your visit and hope to welcome you back in the future. Safe travels!

10/10 - 훌륭해요

Lori

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Our "neighbor" next door were very loud but you can't control that. Jaron at the front desk was awesome. Very proficient, knowledgable about the area and very friendly.
2023년 10월에 1박 숙박함
답변 제공: VP 님, 2023년 10월 23일
Dear Lori,We apologize for the noise disturbance from your neighbor, and we appreciate your understanding that it's beyond our control. However, we're delighted to hear that Jaron at the front desk provided you with excellent service. We'll be sure to pass on your kind words to him. If you have any more feedback or if there's anything else we can do to enhance your future stay, please don't hesitate to let us know. We hope to welcome you back soon!Viraj PatelOperations ManagerQuality inn Boston-Revere

8/10 - 좋아요

Lucianna

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Its fine for what you are paying. They ran out of water, but we went in October during the peak of Salem season. They also ran out of creamer. Also probably because its so hectic this time of year. Hotel was quiet, staff is nice. The breakfast is fine, but not alot of options for cooked food.
2023년 10월에 2박 숙박함
답변 제공: VP 님, 2023년 10월 21일
Dear Lucianna,Thank you for taking the time to share your feedback with us. We're pleased to hear that you found our hotel to be a good value for the price and that the staff was welcoming and attentive.We apologize for any inconvenience you experienced due to the temporary shortages of water and creamer during your stay. The peak of Salem season can indeed be hectic, and we appreciate your understanding as we work to ensure our guests' needs are met, even during busier times.Your comments about the quiet atmosphere in the hotel are valuable to us, and we're glad you had a peaceful stay. Regarding the breakfast options, we'll take your feedback into consideration as we continuously strive to improve our offerings to better accommodate our guests' preferences.We're grateful for your positive comments and hope to have the pleasure of hosting you again in the future. Your feedback helps us enhance our services to ensure a more enjoyable experience for our guests.Best regards,Viraj PatelOperations ManagerQuality inn Boston-Revere

6/10 - 괜찮아요

Vera

좋아요: 청결 상태, 직원 및 서비스
We rented for the pool but it wasn’t open due to construction
2023년 10월에 1박 숙박함
답변 제공: Vp 님, 2023년 10월 21일
Dear Vera,I want to extend my sincere apologies for the inconvenience you experienced during your stay. I understand that you rented a room with the expectation of enjoying our pool, and it was disappointing to learn that it was closed due to construction.I want to assure you that your feedback is important to us, and we take this matter seriously. We regret the impact this had on your stay, and we are actively working on the pool's construction to ensure it's ready for our guests to enjoy in the near future.We appreciate your understanding, and if your travel brings you back to our area, we'd love the opportunity to host you again and provide you with the experience you initially sought, with a fully functional pool.Once again, I apologize for any inconvenience this may have caused and thank you for bringing it to our attention.Warm regards,Viraj PatelOperations ManagerQuality inn Boston-Revere

2/10 - 너무 별로예요

실제 이용하신 고객

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Horrible
Desk host was gone for 30 minutes when we came in, had to wait at 1am after a 6 hour flight exhausted before we could check in. Rooms were disgusting considering the price we paid. Stay at a nicer hotel in Boston for a few extra $ and save yourself the hassle
2023년 10월에 1박 숙박함
답변 제공: VP 님, 2023년 10월 23일
Dear guest, We deeply apologize for the inconvenience you experienced during your check-in and for the condition of your room. Your feedback is important to us, and we take it seriously. We understand your frustration and disappointment, and we're committed to improving our service and the quality of our rooms. Your comments will be shared with our management team to address these issues and prevent similar situations in the future. We genuinely appreciate your feedback, and we hope that you may reconsider staying with us in the future, where we aim to provide a much more pleasant experience. Thank you for sharing your concerns.

2/10 - 너무 별로예요

Molly

가족 여행
Our room had bedbugs
2023년 10월에 2박 숙박함
답변 제공: VP 님, 2023년 10월 23일
Dear Molly,I am truly sorry to hear about your experience with bedbugs in your room. This is a serious issue, and we take it very seriously as the health and well-being of our guests are our top priority.Immediate action will be taken to inspect and treat the affected room to eliminate any infestations. We will also conduct a thorough check of neighboring rooms to ensure that this issue is contained and does not affect other guests.Please accept our deepest apologies for the inconvenience and discomfort you experienced. We understand the gravity of this situation, and we are committed to resolving it as quickly as possible. Once again, we apologize for the inconvenience and thank you for bringing this to our attention. Your feedback will assist us in ensuring the safety and comfort of our guests in the future.Viraj PatelOperations ManagerQuality inn Boston-Revere

6/10 - 괜찮아요

Lorena Fabiola

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
They need to change the mattress
2023년 10월에 2박 숙박함
답변 제공: VP 님, 2023년 10월 23일
Dear Lorena,Thank you for sharing your feedback about our hotel. We truly appreciate your input, and we apologize for any discomfort you experienced with the mattress during your stay. We understand the importance of a good night's sleep for our guests, and we take your comments seriously.Rest assured that we will evaluate the condition of the mattresses in our rooms and make any necessary changes or upgrades to ensure a more comfortable sleep for our guests in the future. Your feedback is invaluable in helping us make improvements, and we appreciate your candid review.We hope to have the opportunity to welcome you back in the future, and we will do our best to provide you with an improved and more restful stay. Thank you for choosing our hotel.Viraj PatelOperations ManagerQuality inn Boston-Revere

10/10 - 훌륭해요

Kala 님, La Crosse

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The only negative is that it's on a one way highway, so going the opposite direction was a back track. Very helpful staff.
2023년 10월에 2박 숙박함
답변 제공: VP 님, 2023년 10월 20일
Dear Kala,We appreciate your feedback about your recent stay with us. We're pleased to hear that our staff was helpful during your visit.We understand your concern about the one-way highway access, which may have caused inconvenience when traveling in the opposite direction. We value your input, and we will do our best to provide information and suggestions to guests for smoother navigation in such situations.We hope that despite this, you had an enjoyable stay, and we look forward to serving you again in the future.Warm regards,Viraj PatelOperations ManagerQuality inn Boston-Revere

10/10 - 훌륭해요

doug

2023년 10월에 1박 숙박함
답변 제공: VP 님, 2023년 11월 5일
Dear Doug,Thank you for taking the time to share your experience with us. We're thrilled to hear that you had an enjoyable stay at our hotel.We appreciate your feedback and are delighted that we could contribute to making your visit a pleasant one. Should your travels bring you back to Boston, we'd be more than happy to welcome you once again and ensure another wonderful stay.Thank you for choosing our hotel, and we look forward to serving you again in the future.Warm regards,Viraj PatelOperations ManagerQuality inn Boston-Revere

10/10 - 훌륭해요

Angela

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 10월에 1박 숙박함
답변 제공: vp 님, 2023년 10월 16일
Dear Angela,Thank you for taking the time to leave us a review. We greatly appreciate your feedback and are pleased to hear that you had a positive experience during your stay. We look forward to welcoming you back in the future for another enjoyable visit.Warm regards,Viraj PatelOperations ManagerQuality inn Boston-Revere

10/10 - 훌륭해요

Marie

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff was helpful, facility clean and kept up, breakfast was convenient so didn’t have to worry about going out prior to heading to the day events. Would recommend to others and stay there again.
2023년 10월에 2박 숙박함
답변 제공: VP 님, 2023년 10월 13일
Dear Marie,Thank you for your wonderful review! We're delighted to hear that our staff was helpful, our facility clean and well-maintained, and that you found our breakfast convenient. Your recommendation means a lot to us, and we can't wait to welcome you back for another great stay.Warm regards,Viraj PatelOperations ManagerQuality inn Boston-Revere

10/10 - 훌륭해요

Michelle

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was easy to get to off the freeway and close to the airport. The beds weren't the best, but it was clean and convenient. The breakfast was great, with a variety of items to choose from.
2023년 10월에 1박 숙박함
답변 제공: vp 님, 2023년 10월 20일
Dear Michelle,We greatly appreciate your feedback regarding your recent stay at our hotel. We're pleased to hear that our location, close to the freeway and the airport, was convenient for you.We apologize if the beds didn't meet your expectations, and we will certainly take your comments into consideration for future improvements.On a positive note, we're glad to know that you found our hotel clean and convenient. It's also fantastic to hear that you enjoyed our breakfast options. Your satisfaction is very important to us, and we will continue to offer a diverse selection to cater to all our guests' preferences.Thank you for choosing to stay with us, and we look forward to serving you again on your future travels.Best regards,Viraj PatelOperations ManagerQuality inn Boston-Revere

10/10 - 훌륭해요

Jeffrey 님, Woodinville

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice place. Clean and comfortable. Some issues with the parking lot entrance but minimal. Great staff.
2023년 10월에 1박 숙박함
답변 제공: VP 님, 2023년 10월 13일
Dear Jeffrey,Thank you for your positive feedback! We're pleased to hear that you found our place clean and comfortable. We appreciate your understanding regarding the parking lot entrance and are glad to know that our staff left a positive impression. We look forward to serving you again on your next visit.Warm regards,Viraj PatelOperations ManagerQuality inn Boston-Revere

10/10 - 훌륭해요

Jason

2023년 10월에 1박 숙박함
답변 제공: VP 님, 2023년 11월 3일
Dear Jason,Thank you for your kind words. We're delighted you enjoyed your stay and hope to welcome you back soon.Best regards,Viraj PatelOperations ManagerQuality inn Boston-Revere

6/10 - 괜찮아요

Jan

가족 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
2023년 10월에 1박 숙박함
답변 제공: VP 님, 2023년 10월 14일
Dear Jan,Thank you for your feedback. We appreciate your stay with us and hope to welcome you again in the future.Warm regards,Viraj PatelOperations ManagerQuality inn Boston-Revere

10/10 - 훌륭해요

Donna

가족 여행
좋아요: 청결 상태, 직원 및 서비스
The heater/AC unit in the room was very noisy.
2023년 10월에 1박 숙박함
답변 제공: VP 님, 2023년 10월 12일
Dear Donna,Thank you for your positive review of your recent stay at our hotel. We're delighted to hear that you had an overall enjoyable experience.We're sorry about the noise issue with the heater/AC unit in your room. Your feedback is important to us, and we'll be addressing this matter to ensure a quieter and more comfortable stay in the future.We appreciate your kind words and look forward to hosting you again.Warm regards,Viraj PatelOperations ManagerQuality inn Boston-Revere

10/10 - 훌륭해요

Rhonda

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 2박 숙박함
답변 제공: Viraj 님, 2023년 10월 10일
Dear Rhonda,Thank you so much for taking the time to share your experience with us! We are delighted to hear that you enjoyed your stay at our hotel.Your feedback is truly valuable to us, and it motivates our team to continue delivering exceptional service. We take pride in providing a comfortable and enjoyable environment for our guests, and your kind words reaffirm our commitment.We look forward to hosting you again in the future. If you have any suggestions or requests for your next visit, please don't hesitate to let us know. Your satisfaction is our top priority.Thank you for choosing Quality Inn Boston-Revere. We can't wait to welcome you back!Warm regards,Viraj PatelOperations ManagerQuality inn Boston-Revere

6/10 - 괜찮아요

Rachel 님, Wesley Chapel

가족 여행
좋아요: 청결 상태
Your beds really need to be replaced. I could almost feel the springs through the mattress.
2023년 10월에 1박 숙박함
답변 제공: VP 님, 2023년 10월 10일
Dear Rachel,I'm truly sorry to hear about your recent experience. We value your feedback and will work diligently to address the issues you've raised. Your satisfaction is our top priority, and we hope to have the opportunity to make it right on your next visit.Warm regards,Viraj PatelOperations ManagerQuality inn Boston-Revere

8/10 - 좋아요

Sandra

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Clean and comfy
Pretty comfy bed, room was clean, staff was friendly. The cost of the room for this type of hotel was wayyyyy over priced.
2023년 10월에 2박 숙박함
답변 제공: VP 님, 2023년 10월 10일
Dear Sandra,Thank you for your kind words! We're delighted to hear that you enjoyed your stay. It was our pleasure to have you as our guest, and we look forward to welcoming you back in the future.Warm regards,Viraj PatelOperations ManagerQuality inn Boston-Revere---

10/10 - 훌륭해요

Jeffrey

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Absolutely right off the exit!
Nice hotel, clean and friendly staff who were helpful.
2023년 10월에 1박 숙박함
답변 제공: vp 님, 2023년 10월 10일
Dear Jeffrey,Thank you for your wonderful review! We're thrilled to know you had a great experience with us. We can't wait to welcome you back for another fantastic stay.Warm regards,Viraj PatelOperations ManagerQuality inn Boston-Revere