아케이드

래디슨 블루 호텔 뉴 델리 드워카 여행 후기

5 out of 5
래디슨 블루 호텔 뉴 델리 드워카
Plot No. 4, Sector 13, Dwarka, New Delhi, Delhi N.C.R

이용 후기

7.0

좋아요

평점 10 - 훌륭해요. 612개 이용 후기 중 161개" "
평점 8 - 좋아요. 612개 이용 후기 중 175개" "
평점 6 - 괜찮아요. 612개 이용 후기 중 130개" "
평점 4 - 별로예요. 612개 이용 후기 중 69개" "
평점 2 - 너무 별로예요. 612개 이용 후기 중 77개" "

7.8/10

청결 상태

7.2/10

직원 및 서비스

6.4/10

편의 시설/서비스

7.4/10

숙박 시설 상태 및 시설

6.6/10

친환경

이용 후기

8/10 - 좋아요

JUNGSANG 님, Korea

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
독특한외관의 호텔
편했습니다
답변 제공: General Manager 님, 2016년 11월 15일
Dear Guest Greetings ! Thank you for sharing your feedback. It is indeed very heartening to know that our team is able to meet your expectations. Have a great stay ahead! Regards Team Radisson Blu Hotel New Delhi Dwarka

8/10 - 좋아요

Jiwon 님, South Korea

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
clean and tidy. swimming pool is awesome!
staffs are very caring and they check up with every details when you need information from the facilities. I had pretty tiring days for the past couple of weeks and it was the perfect place to have a rest before I leave for next stop. the restaurant serves exellent food and drinks, although it is quite pricy for its quality. one thing you gotta know is that you are not allowed to take food or alcohol from outside of hotel, so it you don't prefer having it in hotel restaurant, you better take taxi or riksha and to go to district 12 to find a dining place.
답변 제공: Ashwini 님, 2016년 9월 20일
Team Radisson Blu Hotel New Delhi Dwarka Dear Guest, Greetings from Radisson Blu New Delhi - Dwarka! It is indeed very heartening to know that our team is able to meet your expectations during your stay at the hotel. Such like words of encouragement go a long way for us to go that extra mile for all our guests. Hope to welcome you soon to our property once again in near future. Thanks & regards, Team Radisson Blu Dwarka New Delhi

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
대체적으로 만족하고 추천합니다.
답변 제공: General Manager 님, 2016년 8월 4일
Dear Guest Greetings ! Thank you for sharing your feedback. It is indeed very heartening to know that our team is able to meet your expectations. Have a great stay ahead! Regards Team Radisson Blu Hotel New Delhi Dwarka

8/10 - 좋아요

Alka

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Comfortable and relaxing
2024년 3월에 4박 숙박함
답변 제공: Rakesh Sethi General Manager 님, 2024년 4월 1일
Dear Guest, Greetings from Radisson Blu Hotel New Delhi Dwarka! Thank you for choosing to stay with Radisson Blu. We are immensely grateful and feeling pleased to read your kind words. Reading such encouraging guest reviews helps us to do better each day. We take pride in our team and continually upgrade our services to make our guests feel at home. We hope to welcome you back again, assuring you of our impeccable hospitality, as we continue to offer seamless experiences in the future as well.Best regards,Rakesh SethiGeneral Manager

10/10 - 훌륭해요

Moushmi

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Nice hotel As well the staff
2024년 3월에 2박 숙박함
답변 제공: Rakesh Sethi General Manager 님, 2024년 3월 22일
Dear Guest, Greetings from Radisson Blu Hotel New Delhi Dwarka! Thank you for choosing to stay with Radisson Blu. We are immensely grateful and feeling pleased to read your kind words. Reading such encouraging guest reviews helps us to do better each day. We take pride in our team and continually upgrade our services to make our guests feel at home. We hope to welcome you back again, assuring you of our impeccable hospitality, as we continue to offer seamless experiences in the future as well.Best regards,Rakesh SethiGeneral Manager

8/10 - 좋아요

Kajoli

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Property is beautiful. rooms are gorgeous.Love the atrium. They have a great salon on the 2nd floor. There is also am awesome shopping mall with shoppers stop and W. Food is average and they don't have easy access to black coffee at the breakfast buffet which is a huge miss. The live music is terrible. I invited a few friends over for dinner and we could barely hear each other over the cacophony of a terrible singer Rooms are lovely and the bathrooms and showers are great . The sheets on the bed are wonderful as well. Staff is great but not properly utilized. Example there is always a q at the front desk.
2024년 3월에 1박 숙박함
답변 제공: Rakesh Sethi General Manager 님, 2024년 3월 4일
Dear Guest,Greetings from Radisson Blu Hotel New Delhi Dwarka! Thank you for your feedback, we are immensely grateful and feeling pleased to read your kind words. We have also duly noted the concerns raised by you. Please be assured that the necessary corrective measures have been implemented, based on your feedback, to ensure seamless services in the future. Thank you for taking the time to share your views with us. We hope to welcome you back again, assuring you of a better experience in the future. Best regards,Rakesh SethiGeneral Manager

6/10 - 괜찮아요

Jashan

별로예요: 청결 상태, 직원 및 서비스
2024년 2월에 1박 숙박함
답변 제공: Rakesh Sethi General Manager 님, 2024년 3월 4일
Dear GuestGreetings from Radisson Blu Hotel New Delhi Dwarka! Thank you for your feedback, we are immensely grateful and feeling pleased to read your kind words. We have also duly noted the concerns raised by you. Please be assured that the necessary corrective measures have been implemented, based on your feedback, to ensure seamless services in the future. Thank you for taking the time to share your views with us. We hope to welcome you back again, assuring you of a better experience in the future. Best regards,Rakesh SethiGeneral Manager

10/10 - 훌륭해요

Sabina

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 2박 숙박함
답변 제공: Rakesh Sethi General Manager 님, 2024년 2월 24일
Dear Guest, Greetings from Radisson Blu Hotel New Delhi Dwarka! Thank you for choosing to stay with Radisson Blu. We are immensely grateful and feeling pleased to read your kind words. Reading such encouraging guest reviews helps us to do better each day. We take pride in our team and continually upgrade our services to make our guests feel at home. We hope to welcome you back again, assuring you of our impeccable hospitality, as we continue to offer seamless experiences in the future as well.Best regards,Rakesh SethiGeneral Manager

6/10 - 괜찮아요

Khim b

별로예요: 청결 상태
2024년 2월에 1박 숙박함
답변 제공: Rakesh Sethi General Manage 님, 2024년 2월 27일
Greetings from Radisson Blu Hotel New Delhi Dwarka! Thank you for your feedback, we are immensely grateful and feeling pleased to read your kind words. We have also duly noted the concerns raised by you. Please be assured that the necessary corrective measures have been implemented, based on your feedback, to ensure seamless services in the future. Thank you for taking the time to share your views with us. We hope to welcome you back again, assuring you of a better experience in the future. Best regards,Rakesh SethiGeneral Manager

8/10 - 좋아요

Christopher

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Hotel was nice.
2024년 2월에 2박 숙박함
답변 제공: Rakesh Sethi General Manager 님, 2024년 2월 14일
Dear Guest, Greetings from Radisson Blu Hotel New Delhi Dwarka! Thank you for choosing to stay with Radisson Blu. We are immensely grateful and feeling pleased to read your kind words. Reading such encouraging guest reviews helps us to do better each day. We take pride in our team and continually upgrade our services to make our guests feel at home. We hope to welcome you back again, assuring you of our impeccable hospitality, as we continue to offer seamless experiences in the future as well.Best regards,Rakesh SethiGeneral Manager

6/10 - 괜찮아요

Sanjoy

좋아요: 직원 및 서비스
2024년 1월에 4박 숙박함
답변 제공: Rakesh Sethi General Manager 님, 2024년 2월 14일
Dear Guest, Greetings from Radisson Blu Hotel New Delhi Dwarka! Thank you for your feedback. I am sorry to hear that you did not have a pleasant stay with us. I assure you that we are looking into the matter raised by you and that it will be resolved very soon. May I request you to please share your email address with us to dive deeper into the matter? It will also help us to take the necessary corrective measures and improve our services.Should you prefer to drop us an email instead, please feel free to write to me at gm@rddwarka.com Best regards,Rakesh SethiGeneral Manager

6/10 - 괜찮아요

Sukhjeet

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Good not bad
2024년 2월에 1박 숙박함
답변 제공: Rakesh Sethi General Manager 님, 2024년 4월 3일
Dear Guest, Greetings from Radisson Blu Hotel New Delhi Dwarka! Thank you for your feedback. I am sorry to hear that you did not have a pleasant stay with us. I assure you that we are looking into the matter raised by you and that it will be resolved very soon. May I request you to please share your email address with us to dive deeper into the matter? It will also help us to take the necessary corrective measures and improve our services.Should you prefer to drop us an email instead, please feel free to write to me at gm@rddwarka.com Best regards,Rakesh SethiGeneral Manager

10/10 - 훌륭해요

Bhavi

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 12월에 2박 숙박함
답변 제공: Rakesh Sethi 님, 2024년 1월 11일
Dear Guest,Thank you for choosing to stay with Radisson Blu. We are immensely grateful and feeling pleased to read your kind words. I have shared your encouraging words with (Kamal Singh Negi) and he is happy and even more driven to exceed guest expectations. Thank you! We take pride in our team and continually upgrade our services to make our guests feel at home. We hope to welcome you back again, assuring you of our impeccable hospitality, as we continue to offer seamless experiences in the future as well.Best regards,Rakesh SethiGeneral Manager

8/10 - 좋아요

Anil

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Good area and a nice environment with less of smog
I think I was overcharged than the price agreed
2023년 11월에 2박 숙박함
답변 제공: rakesh sethi 님, 2024년 1월 11일
Dear Guest,Thank you for choosing to stay with Radisson Blu. We are immensely grateful and feeling pleased to read your kind words. I have shared your encouraging words with (Kamal Singh Negi) and he is happy and even more driven to exceed guest expectations. Thank you! We take pride in our team and continually upgrade our services to make our guests feel at home. We hope to welcome you back again, assuring you of our impeccable hospitality, as we continue to offer seamless experiences in the future as well.Best regards,Rakesh SethiGeneral Manager

10/10 - 훌륭해요

Arnabh

2023년 12월에 1박 숙박함
답변 제공: Rakesh Sethi 님, 2024년 1월 11일
Dear Guest,Thank you for choosing to stay with Radisson Blu. We are immensely grateful and feeling pleased to read your kind words. I have shared your encouraging words with (Kamal Singh Negi) and he is happy and even more driven to exceed guest expectations. Thank you! We take pride in our team and continually upgrade our services to make our guests feel at home. We hope to welcome you back again, assuring you of our impeccable hospitality, as we continue to offer seamless experiences in the future as well.Best regards,Rakesh SethiGeneral Manager

4/10 - 별로예요

Vaishali

2023년 12월에 6박 숙박함

10/10 - 훌륭해요

Bobby

2023년 12월에 1박 숙박함
답변 제공: Rakesh Sethi 님, 2024년 2월 5일
Dear Guest, Greetings from Radisson Blu Hotel New Delhi Dwarka! Thank you for choosing to stay with Radisson Blu. We are immensely grateful and feeling pleased to read your kind words. Reading such encouraging guest reviews helps us to do better each day. We take pride in our team and continually upgrade our services to make our guests feel at home. We hope to welcome you back again, assuring you of our impeccable hospitality, as we continue to offer seamless experiences in the future as well.Best regards,Rakesh SethiGeneral Manager

2/10 - 너무 별로예요

Ravi

별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
Horrible experience and staff service. showers not working and had to change room in the middle of the night as they were trying to repair it
2023년 12월에 3박 숙박함

2/10 - 너무 별로예요

Tarun Singh

별로예요: 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함

2/10 - 너무 별로예요

Sidh

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It’s a really bad and dirty place . I would not recommend this place. Rooms are not clean and everything is looking like a trash.
2023년 12월에 2박 숙박함

8/10 - 좋아요

Jameel

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 1박 숙박함
답변 제공: Rakesh Sethi 님, 2024년 2월 5일
Dear Guest, Greetings from Radisson Blu Hotel New Delhi Dwarka! Thank you for choosing to stay with Radisson Blu. We are immensely grateful and feeling pleased to read your kind words. Reading such encouraging guest reviews helps us to do better each day. We take pride in our team and continually upgrade our services to make our guests feel at home. We hope to welcome you back again, assuring you of our impeccable hospitality, as we continue to offer seamless experiences in the future as well.Best regards,Rakesh SethiGeneral Manager

2/10 - 너무 별로예요

Awinash

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Avoid this property if you can. Rude staff, zero customer friendly. Basic features such as elevator, bed, room keys, bathroom, Wi-Fi and many more did not work as one expects.
2023년 12월에 1박 숙박함

2/10 - 너무 별로예요

Manoj

연인과의 여행, 출장 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very dirty old rooms, required major rennovation. Also the quality and taste of food (breakfast and dinner) is terrible.
2023년 12월에 1박 숙박함

10/10 - 훌륭해요

Ajay kumar

2023년 12월에 1박 숙박함

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
2023년 11월에 2박 숙박함

2/10 - 너무 별로예요

Gurpreet

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 12월에 2박 숙박함

10/10 - 훌륭해요

Mony

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The property is clean and nice. Staffs are friendly and helpful. Would recommend this hotel again.
2023년 12월에 2박 숙박함

6/10 - 괜찮아요

ZOI - ALEXANDRA

별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Promising but not there yet..
Although it is a very nicely designed hotel, with friendly staff, time has taken a toll on it. The rooms need renovating as the wood has started to decay and the administration needs to program cleaning ASAP! Several items seem as from a horror movie (i.e. mold on the privacy curtain at the shower glass, huge stains and dirt on carpets and armchairs, old dust and garbage under furniture). It is simply unacceptable to have stained sheets and towels. Everyone was very willing to help but the offered service was just not clean enough :/ The buffet was nice both local and international flavors. Loved the omelet station and the pancakes!! Multiple sweet options, could have some more cold meats and cheeses. Decent location, not near everything as Delhi traffic is a problem but around a 30 min drive from the airport and city center.
2023년 11월에 6박 숙박함

4/10 - 별로예요

Lovepreet

Heat not working
2023년 12월에 1박 숙박함

2/10 - 너무 별로예요

Narasimha Prasad

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Not a clean room, bathroom is worst and requested a room change. They did not address our request.
2023년 11월에 1박 숙박함

4/10 - 별로예요

Monica 님, The Woodlands

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It took us an hour to check in. We arrived at 4:30pm and the room wasn’t ready. They didn’t clean our room the next day and we had to call several times to get fresh towels
2023년 11월에 2박 숙박함

2/10 - 너무 별로예요

Varinder

2023년 11월에 1박 숙박함

6/10 - 괜찮아요

Ramesha

가족 여행
This hotel suppose to be 5 star but it does not have the features and standard in all aspects to meet 5 star criteria.
2023년 10월에 3박 숙박함

6/10 - 괜찮아요

Manish

가족 여행
좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
Made two rooms booking but didn’t get on same floor. Aged parents. Made the stay very difficult. Didn’t get rooms with selected beds at the time of booking
2023년 11월에 1박 숙박함

10/10 - 훌륭해요

VENKATESHA

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Property is as per my taste as well as convenience
2023년 11월에 1박 숙박함

10/10 - 훌륭해요

Ashley

2023년 11월에 1박 숙박함

10/10 - 훌륭해요

Agnieszka

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 3박 숙박함

8/10 - 좋아요

Nandan

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Bathroom was too small compared to all other Radisson Blu places. Mattress and comforter qualities are again debatable compared to all other Radisson Blu hotels. The hotel staff were good and I liked the hospitality. Overall I would rate 3.5/5
2023년 10월에 2박 숙박함

10/10 - 훌륭해요

Janet

아이를 동반한 가족 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The lobby is really nice and very welcoming
2023년 10월에 2박 숙박함

8/10 - 좋아요

MD MAHBUB

2023년 10월에 6박 숙박함

10/10 - 훌륭해요

Davinder

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 10월에 5박 숙박함

4/10 - 별로예요

Inder

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Not 4 star it’s 2 and half star hotel
2023년 10월에 2박 숙박함

8/10 - 좋아요

Sarthak

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 1박 숙박함

6/10 - 괜찮아요

Kathleen

출장 여행
Bad odor in first room—smoke or tobacco in a nonsmoking room. 2nd room had mold coming through the air conditioning provoking use of a rescue inhaler. 3rd room was mostly fine-dirty bathtub which I cleaned with Clorox wipes so it could be used. Restaurant- first meal seated near server’s station and it was a struggle to get someone to serve my table. Was never given a menu. This was my 4th stay at this property and it has significantly declined since my last stay. I hope they can turn things around.
2023년 10월에 2박 숙박함

2/10 - 너무 별로예요

Yashdeep

2023년 10월에 3박 숙박함

2/10 - 너무 별로예요

Satinder

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Would not recommend
Terrible service luggage took ages to arrive to our room. Bathroom sink was dirty Room service took over 45 minutes and was cold when it arrived We asked for naans and 30 minutes later we get a call saying they can't do them.
2023년 10월에 1박 숙박함

6/10 - 괜찮아요

mahendra

가족 여행
좋아요: 객실의 편안함
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
Ok stay, needs maintenance
Rooms need maintenance, every room we stayed had issues from drainage, light, kettle / locker not working, shower issues . Reception not polite to every guest.
2023년 9월에 1박 숙박함

4/10 - 별로예요

Florian

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
First let me start with the positives. The place is pretty close to the airport, the building itself looks nice and the main lobby is impressive, the price I paid was better than other similar hotel chains (in Delhi you can find 5 star hotels and 1/2 star hotels, not much in between) and the area was not unsafe. As for the negatives: - Room was extremely dirty and run down. There were exposed electrical wires and stains on the shower screen, bathroom floor and bed sides - Staff were pretty indifferent and tried to upsell me other services - Wifi was unstable and it logged me off at 7:30 am on the day of my departure - There are very limited dining areas around - Due to the circular layout of the building you can see inside others’ rooms, unless the thick (and dirty) curtains are pulled, but then there won’t be any light - Toiletries are poor quality - The hallway on the 4th floor smelled like mould and there was a mattress just dropped on the floor for 2 days Overall this is the worst Radisson hotel I have seen and I would definitely not recommend it.
2023년 9월에 2박 숙박함

8/10 - 좋아요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
RM# 849 water overflows from shower area to washba
Very good
2023년 9월에 1박 숙박함

6/10 - 괜찮아요

Gagan

연인과의 여행
좋아요: 청결 상태
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Food was not up to the mark as per the price. They were doing some kind of construction at 4 in the Morning. Won’t be staying here in near future.
2023년 9월에 2박 숙박함