스탠다드룸, 퀸사이즈침대 2개 (Smoke Free) | 고급 침구, 필로우탑 침대, 책상, 노트북 작업 공간

레드 루프 인 데이턴 - 모레인/데이턴 대학 여행 후기

2 out of 5

이용 후기

7.6

좋아요

평점 10 - 훌륭해요. 314개 이용 후기 중 117개" "
평점 8 - 좋아요. 314개 이용 후기 중 92개" "
평점 6 - 괜찮아요. 314개 이용 후기 중 47개" "
평점 4 - 별로예요. 314개 이용 후기 중 24개" "
평점 2 - 너무 별로예요. 314개 이용 후기 중 34개" "

8.0/10

청결 상태

8.6/10

직원 및 서비스

6.4/10

편의 시설/서비스

7.6/10

숙박 시설 상태 및 시설

7.4/10

친환경

이용 후기

6/10 - 괜찮아요

Julie

반려동물 동반 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 편의 시설/서비스
The plus factors were the room itself was clean and the staff we interacted with were pleasant. As opposed to other Red Roofs we have stayed in there was no refrigerator, no microwave, and the tv worked but had no cable or local channels so was essentially useless. The heater/air conditioner was very noisy when it came on. I wish it would have stayed on to drown all the other noises out. I also didn’t like the fact someone was going around to the other rooms, presuming that some people staying there are in rehab or something similar, and doing a room check at 10pm. It was also unsettling that someone after 10 pm yelled murder and then went to talk about some things with another person outside. Didn’t feel like the best of areas and didn’t like being in the midst of whatever else was going on at the motel.

2/10 - 너무 별로예요

Robert

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
No comment.
2024년 2월에 2박 숙박함

10/10 - 훌륭해요

Luke

2023년 12월에 1박 숙박함

4/10 - 별로예요

Eric

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 12월에 3박 숙박함
답변 제공: General Manager 님, 2024년 1월 2일
We apologize for any inconvenience you had a our hotel we try to give the best service, please give us a chance to make you stay better, thank you for your review.

6/10 - 괜찮아요

joshua

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
별로예요: 편의 시설/서비스
Night front desk help was very nice. Hotel was clean. Not best neighborhood but not worst either. Tv wouldn’t work and shower was weak
2023년 12월에 1박 숙박함

2/10 - 너무 별로예요

Paul

2023년 11월에 1박 숙박함
답변 제공: Devorine RediResponse Specialist 님, 2023년 12월 5일
Thank you for taking a moment to rate your experience, Paul. The staff at the Red Roof Inn Dayton - Moraine/U of Dayton and I appreciate but is deeply saddened to see your 1/5 score following your stay. Please accept our sincerest apologies. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. In the future, please consider adding comments to let us know what we’re doing well and where we can improve. Your feedback is critical as Red Roof strives to deliver a clean, comfortable and value-based stay to all guests. Thanks again and we hope you’ll visit us again on your next trip! Sincerely, Devorine Red Roof Management RediResponse Specialist

2/10 - 너무 별로예요

Christopher

출장 여행, 반려동물 동반 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Staff was very unprofessional didn't give me the room I booked and paid in advance for also no toilet paper and there is a recovery program there that is not we will say so recovered.
2023년 11월에 1박 숙박함
답변 제공: Devorine Red Roof Management 님, 2023년 11월 30일
Thank you for taking the time to tell us about your experience at the Red Roof Inn Dayton - Moraine/U of Dayton, Christopher. I am disappointed that your experience did not meet your expectations as you indicated our staff was unprofessional and there was no toilet paper in the room. Please accept our sincerest apologies. To uphold our company's high standards, your honest remarks are appreciated and will be reviewed in an effort to have your concerns addressed, used as a coaching opportunity as we strive to become the brand of choice.Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Sincerely,Devorine Red Roof ManagementRediResponse Specialist

10/10 - 훌륭해요

Catherine

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Front desk was so friendly and helpful.
2023년 10월에 2박 숙박함
답변 제공: General Manager 님, 2023년 11월 8일
I'm glad you came to see us please come back and see us again!!

2/10 - 너무 별로예요

Sharon

좋아요: 청결 상태
별로예요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 10월에 1박 숙박함
답변 제공: General Manager 님, 2023년 11월 8일
I'm sorry you had a bad stay please give us a chance to make it right, we are taking the step to better the guest experience great!!!

8/10 - 좋아요

Cynthia

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
People make all the difference!
Ashley, the manager, Armani and Jamie were so warm, welcoming, helpful and courteous. I had an issue with trying to change my reservation for one of the rooms and Ashley took care of it. The only negative was that there was no cable TV. The hotel is lucky to have such great employees!
2023년 9월에 2박 숙박함
답변 제공: General Manager 님, 2023년 11월 8일
Thanks for coming to stay with us!!!!

2/10 - 너무 별로예요

Molly

가족 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
The tv was not hooked up, so there was no tv. We were not informed of this. There was no cold water in the sink - only hot. The AC did not work the first night. The rate was ridiculously high for such a bad experience.
2023년 9월에 2박 숙박함
답변 제공: General Manager 님, 2023년 11월 8일
I'm sorry you had a bad stay please give us a chance to make it right .

2/10 - 너무 별로예요

Kelly

가족 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
The motel just reopened. No TV!!! Not even basic channels!! The shower spigot did not work. Had to take a bath. The air conditioning would not stay on and made loud clanking noises all night! The neighborhood is all industrial and deserted. Scary. Was the absolute worst 2 nights in a motel ever! The staff was friendly but no9t able to help us with our issues at all. DO NOT RECOMMEND
2023년 9월에 2박 숙박함
답변 제공: General Manager 님, 2023년 11월 8일
Sorry you had a bad stay give us a chance to make it right please come back and see us again..

2/10 - 너무 별로예요

Wade

가족 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
We got to the property and were told that they didn’t have any water and that they canceled our reservation. They went on to say that they tried to call us and let us know. They also weren’t very helpful in trying to find any other accommodations.
2022년 12월에 2박 숙박함

4/10 - 별로예요

Deb

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
never again
Not at all like the pictures on the website. Not clean. No counter in the bathroom
2022년 12월에 1박 숙박함

10/10 - 훌륭해요

Carl

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 12월에 1박 숙박함

8/10 - 좋아요

James

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Heat wasn’t on. Too cold
답변 제공: JH 님, 2022년 12월 7일
Dear James, Thank you for taking the time to share your recent experience at the Red Roof Inn Dayton -Moraine. As a valued guest, I was disappointed to hear about your experience with the heat issue in your room. With aspiration to always exceed guest expectations, we have unfortunately fallen short of this goal during your recent stay. Your valued feedback highlighted an area for improvement that I have since shared with the management team to help address the issue and check that all items in the room are in working order. They join me in offering their apologies for the shortcomings of the room. Once again, thank you for providing feedback that will ultimately help improve our procedures and effectiveness. We hope you choose to stay with us again whenever your travels bring you back to the Dayton area so that we can provide you with an enjoyable stay. Sincerely,Jenna Hastings Director Revenue Management

10/10 - 훌륭해요

James

2022년 12월에 1박 숙박함

2/10 - 너무 별로예요

Joseph

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Gross
2022년 10월에 2박 숙박함
답변 제공: JH 님, 2022년 12월 7일
Dear Jospeh, Thank you for taking the time to share your recent experience at the Red Roof Inn Dayton -Moraine. As a valued guest, I was disappointed to hear about your experience with the hotel. With aspiration to always exceed guest expectations, we have unfortunately fallen short of this goal during your recent stay. We value your feedback and would love the opportunity to understand more regarding your review so that we can address the issues with our team. They join me in their apology for the state of your room. Once again, thank you for providing feedback that will ultimately help improve our cleanliness and effectiveness. We hope you choose to stay with us again whenever your travels bring you back to the Dayton area so that we can provide you with an enjoyable stay. Sincerely,Jenna Hastings Director Revenue Management

2/10 - 너무 별로예요

Travis

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 11월에 1박 숙박함
답변 제공: JH 님, 2022년 12월 7일
Hello Travis, I would like to personally thank you for staying with us at the Red Roof Inn Dayton Moraine. As a valued guest I was disappointed to see that your stay with us was not satisfactory. Our goal is for you to be extremely satisfied with your overall stay. Please let me know if there is anything we could have done to make you more comfortable during your stay. I would love to hear from you. We are continuously striving to improve customer service and maintain the guest rooms and the voice of our guests is our best resource. Please feel free to reach out should you want to share more. Thank you for your business and we look forward to seeing you again soon.Sincerely,Jenna Hastings Director Revenue Management

4/10 - 별로예요

Adam

연인과의 여행
좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
It's a budget hotel so it's about what you would expect for the price. The surrounding area isn't pretty but I didn't feel unsafe. I would have rated it higher but there was fairly large gap between the door and the frame which made it 1) drafty/cold and 2) noisy. If that was fixed I would say it would have been fine for a 1 or 2 night stay
답변 제공: JH 님, 2022년 12월 7일
Dear Adam, Thank you for taking the time to share your recent experience at the Red Roof Inn Dayton -Moraine with us. As a valued guest I was disappointed to hear about your experience with your room. With aspiration to always exceed guest expectations, we have unfortunately fallen short of this goal during your recent stay. Your valued feedback highlighted a number of areas for improvement that I have since shared with the management team and maintenance team, who join me in offering their apologies for the hotel shortcomings. Once again, thank you for providing feedback that will ultimately help improve our rooms and effectiveness. We hope you choose to stay with us again whenever your travels bring you back to Dayton. Sincerely,Jenna HastingsDirector Revenue Managment

6/10 - 괜찮아요

Christian

출장 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스
Meh property
답변 제공: JH 님, 2022년 12월 7일
Hello Christian, I would like to personally thank you for staying with us at the Red Roof Inn Dayton Moraine. As a valued guest I was disappointed to see that your stay with us was not satisfactory. Our goal is for you to be extremely satisfied with your overall stay. Please let me know if there is anything we could have done to make you more comfortable during your stay. I would love to hear from you. We are continuously striving to improve customer service and maintain the guest rooms and the voice of our guests is our best resource. Please feel free to reach out should you want to share more. Thank you for your business and we look forward to seeing you again soon.Sincerely,Jenna Hastings Director Revenue Management

10/10 - 훌륭해요

Nicholas

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
The parking lot had many potholes.
2022년 11월에 3박 숙박함
답변 제공: JH 님, 2022년 12월 7일
Dear Adam, Thank you for taking the time to share your recent experience at the Red Roof Inn Dayton -Moraine with us. As a valued guest I was happy to see your review score but disappointed to hear about your experience with the parking lot. With aspiration to always exceed guest expectations, we have unfortunately fallen short of this goal during your recent stay. Your valued feedback highlighted areas for improvement that I have since shared with the management team and maintenance team, who join me in offering their apologies for the hotel shortcomings. Once again, thank you for providing feedback that will ultimately help improve our rooms and effectiveness. We hope you choose to stay with us again whenever your travels bring you back to Dayton. Sincerely,Jenna HastingsDirector Revenue Managment

8/10 - 좋아요

Billie

반려동물 동반 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Comfortable and well-equipped room but unattractive surroundings.
2022년 10월에 2박 숙박함
답변 제공: General Manager 님, 2022년 10월 31일
Thank you for your feedback we look forward too serving you again thank you!!!

4/10 - 별로예요

Ron

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Not a place to stay
2022년 10월에 1박 숙박함
답변 제공: General Manager 님, 2022년 10월 31일
We are sorry you had a bad experience we hope you will give us a chance to make it right, hope to see you again soon.

8/10 - 좋아요

Dave

2022년 10월에 1박 숙박함
답변 제공: General Manager 님, 2022년 10월 31일
thank you for your feedback hopefully we will see you again soon.

10/10 - 훌륭해요

Carl

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 10월에 2박 숙박함
답변 제공: General Manager 님, 2022년 10월 31일
Thank you for your feedback we hope to see you again soon!!

10/10 - 훌륭해요

실제 이용하신 고객

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2022년 10월에 1박 숙박함
답변 제공: General Manager 님, 2022년 10월 31일
Thank you for your feedback!!!!

2/10 - 너무 별로예요

Mahmoud

단체 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Dirty and bad oder Outside noise
2022년 10월에 1박 숙박함
답변 제공: General Manager 님, 2022년 10월 24일
Hello sorry you had a bad experience we would love to have a chance to make it right please come back and see us.

10/10 - 훌륭해요

Frederick

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This place was great, just what we needed. I don't understand why some reviews say it's in a rough neighborhood. It's all by itself, just off the Interstate. I suppose some folks need a McDonalds and a Waffle Shop nearby to make them happy. Very close to Miami Valley Hospital and U of Dayton, the places we needed to be, and we had a nice big room that slept 4 comfortably, all for less that $100.
2022년 10월에 1박 숙박함
답변 제공: Ashley P. 님, 2022년 10월 17일
Thank you for your kind review Frederick! We are glad you enjoyed your stay and we would be excited to host your next stay whenever your travels bring you back to Moraine!

8/10 - 좋아요

Janet

좋아요: 청결 상태, 직원 및 서비스
2022년 10월에 1박 숙박함

2/10 - 너무 별로예요

Merissa

단체 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 10월에 3박 숙박함
답변 제공: Ashley P. 님, 2022년 10월 17일
Thank you for your survey Merissa! When you have a moment, we would like to know what issues you incurred during your stay to better evaluate the areas that could have been addressed.Thank you again for your survey and we hope to have a second chance to provide an exceptional stay for you!

4/10 - 별로예요

James

좋아요: 직원 및 서비스, 객실의 편안함
별로예요: 청결 상태, 숙박 시설 상태 및 시설
The room was clean, comfortable, and nicely decorated. The employees were pleasant and helpful. The exterior of the hotel was filthy, there was a small junk yard on one side of the hotel, the parking lot was dirty and full of potholes, and the location was bad. There were no nearby restaurants or retail businesses, and I didn't feel comfortable outside of my room after dark.
2022년 10월에 1박 숙박함
답변 제공: General Manager 님, 2022년 10월 11일
sorry you had that experience, we hope that you come back and see us again we would love to make this right.

8/10 - 좋아요

Craig

가족 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Cost effective
Room actually looks like the photo. The outside is not as safe as I would feel happy about. Police came twice that evening. It all worked out. No frills room...no frig...no microwave or coffee pot but it is cost effective.
2022년 10월에 1박 숙박함
답변 제공: General Manager 님, 2022년 10월 11일
thank you for your response we hope you come back an see us again.

4/10 - 별로예요

Michael

2022년 9월에 1박 숙박함

2/10 - 너무 별로예요

Stivan

2022년 10월에 1박 숙박함
답변 제공: General Manager 님, 2022년 10월 8일
I'm sorry you had a bad experience I hope that you will give us a chance to make things right and come and see us again.

8/10 - 좋아요

Bonnie

가족 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Hotel is close to UD campus, room was clean and staff was helpful and friendly.
2022년 9월에 2박 숙박함
답변 제공: General Manager 님, 2022년 10월 8일
Thank You come back and see us again!!

8/10 - 좋아요

Claire

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
This was my second time staying here. My son goes to UD and this is close and not expensive.
2022년 9월에 1박 숙박함
답변 제공: General Manager 님, 2022년 10월 8일
Thank You I hope you come back and see us!!

2/10 - 너무 별로예요

chalance

2022년 9월에 1박 숙박함

10/10 - 훌륭해요

Adrienne

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
My stay
It was very peaceful, right off the highway, there's a gas station walking distance, and its overall friendly.
2022년 9월에 2박 숙박함
답변 제공: General Manager 님, 2022년 10월 8일
Thank you so much for staying with us come back and see us again!!!!

6/10 - 괜찮아요

Edward

2022년 9월에 4박 숙박함

6/10 - 괜찮아요

Elaine

좋아요: 청결 상태, 직원 및 서비스
별로예요: 편의 시설/서비스
during arrival received room keys was fast, when enter the room found there're some supply was missing in room,[no hanger ,not enough bath towel for 4 person, no hair dryer] report to front desk staff, they willing to help out at once ,and special thanks to the night duty staff, help out to found a hair dryer for us.It's a big help,Thank you
2022년 8월에 2박 숙박함
답변 제공: General Manager 님, 2022년 10월 8일
I hope you come and stay again I want to give you the best experience!!

4/10 - 별로예요

Ryka

가족 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스
I could not get any housekeeping service during my seven night stay, even though I requested service 3 times in a row. Night staff said they left notes for house keeping and made manager aware. Beds were comfortable.
2022년 9월에 7박 숙박함
답변 제공: General Manager 님, 2022년 10월 8일
Im sorry you had a bad experience i hope you will come and see us again i really want to make this right I hope you will try us again.

10/10 - 훌륭해요

Arthur

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2022년 9월에 1박 숙박함

8/10 - 좋아요

John

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Everything was fine. Nothing special but just needed a good night’s rest and got it.
2022년 8월에 1박 숙박함
답변 제공: General Manager 님, 2022년 10월 8일
Thank you I hope you come and see us again!!!

8/10 - 좋아요

Constance

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
별로예요: 숙박 시설 상태 및 시설
2022년 8월에 1박 숙박함
답변 제공: General Manager 님, 2022년 10월 8일
Thank you!!!!

8/10 - 좋아요

Bonnie

2022년 8월에 2박 숙박함

6/10 - 괜찮아요

Jen

좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
2022년 8월에 1박 숙박함
답변 제공: General Manager 님, 2022년 10월 8일
Thank You!!

2/10 - 너무 별로예요

Corliss

2022년 8월에 2박 숙박함
답변 제공: General Manager 님, 2022년 10월 8일
I'm sorry you had a bad stay give us a chance to make it right.

10/10 - 훌륭해요

Allen

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
I totally love the front desk. They had a wonderful customer service 😀 and attitude. Thank you so much for your kindness.
2022년 8월에 2박 숙박함
답변 제공: General Manager 님, 2022년 8월 25일
Your welcome and thanks for coming to say with us!!!!!! come back and see us some time!!!

10/10 - 훌륭해요

Carl

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 8월에 2박 숙박함
답변 제공: General Manager 님, 2022년 8월 25일
Thanks for staying with us, we are glad that you had a great stay