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홈타운 스튜디오 바이 레드 루프 페인티드 포스트 여행 후기

2 out of 5
홈타운 스튜디오 바이 레드 루프 페인티드 포스트
304 S Hamilton St Building B, Painted Post, NY

이용 후기

6.8
평점 10 - 훌륭해요. 1000개 이용 후기 중 149개" "
평점 8 - 좋아요. 1000개 이용 후기 중 332개" "
평점 6 - 괜찮아요. 1000개 이용 후기 중 277개" "
평점 4 - 별로예요. 1000개 이용 후기 중 156개" "
평점 2 - 너무 별로예요. 1000개 이용 후기 중 86개" "

7.0/10

청결 상태

7.8/10

직원 및 서비스

6.0/10

편의 시설/서비스

6.2/10

숙박 시설 상태 및 시설

6.0/10

친환경

이용 후기

4/10 - 별로예요

실제 이용하신 고객

좋아요: 직원 및 서비스
별로예요: 청결 상태
2017년 8월에 1박 숙박함
Dear Traveller, Thank you for staying with us. It is unfortunate to note that you did not enjoy your stay. Please never hesitate to let our great front desk staff know if there are ever any problems or concerns during your stay, and we will do anything we can to make sure your stay is a great one. Thank you for taking the time to tell us about your stay.

8/10 - 좋아요

Chang Han 님, Korea

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
It was very nice....
It was very nice place with calm atmosphere and clean facilities.
답변 제공: Robin 님, 2016년 6월 4일
Dear Chang Han, We are pleased you enjoyed your stay with us and gratified that we could provide you with a clean facility and a calm atmosphere during your time with us. Your favorable comments were most gracious. Come stay with us again real soon. Sincerely, Steve McHenry Business Development Director Ramada, Corning-Painted Post, NY

10/10 - 훌륭해요

Jennifer

좋아요: 직원 및 서비스
Very nice man at check in, wish I got his name
2024년 4월에 1박 숙박함
답변 제공: Tianna RediResponse Specialist 님, 2024년 4월 8일
Hello Jennifer, Thank you for taking a moment to share your feedback regarding your recent visit at the HomeTowne Studios by Red Roof Painted Post. It is so rewarding to read that you were welcomed by the hospitality of lovely staff. Our goal is to provide a clean and comfortable stay for all our guests and we're proud to have achieved that with your visit. Please know that Red Roof value you as our guest and appreciate your business.The staff and I would like to thank you again for posting your review. We look forward to welcoming you back in the future!Sincerely,TiannaRed Roof ManagementRediResponse Specialist

8/10 - 좋아요

Janet

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
Good for the price
The price was right and overall a nice place to stay. A few suggestions...could use floor coverings, floors are very cold also the floors were quite dirty by the look of our socks after walking around. Secondly, there is a large gap under the door letting smells, sounds, light, and drafts into the room. The bed was comfortable, the hvac great. The lighting was very dim and the studio could of used additional seating aside from the table and bed. Again overall, I would stay here again but just a few upgrades would make stays much better.
2023년 12월에 4박 숙박함
답변 제공: Tianna RediResponse Specialist 님, 2023년 12월 9일
Dear Janet,Thank you for taking the time to complete our guest survey. I appreciate your comments regarding your recent stay at the HomeTowne Studios by Red Roof Painted Post. It's great to read that you were pleased with the affordability of our location and the comfortability of your bed. However, you mentioned that the uncleanliness of the floors, the door situation and the other highlighted concerns that hindered your stay. Feedback from our guests is always welcome as Red Roof strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,Red Roof Management

8/10 - 좋아요

Huixing

2023년 10월에 1박 숙박함
답변 제공: Xao Red Roof Management RediResponse Specialist 님, 2023년 10월 11일
I appreciate the time that you took to share your sentiments with us, Huixing. Our team at the HomeTowne Studios by Red Roof Painted Post appreciated your 8/10 score following your stay. In the future, please consider adding comments so that we know what we’re doing well and where we can improve our services. Guest feedback, like yours, helps Red Roof to make these improvements. On your next stay, should you have any issues, please feel free to contact our front desk for real-time assistance. Thanks once again for sharing. We would love to host you under our roof again.With gratitude,XaoRed Roof ManagementRediResponse Specialist

6/10 - 괜찮아요

실제 이용하신 고객

2023년 10월에 2박 숙박함
답변 제공: Xao Red Roof Management RediResponse Specialist 님, 2023년 10월 11일
Hello Valued Guest,I appreciate the time that you took to share your sentiments with us. Our team at the HomeTowne Studios by Red Roof Painted Post appreciated your 6/10 score following your stay. In the future, please consider adding comments so that we know what we’re doing well and where we can improve our services. Guest feedback, like yours, helps Red Roof to make these improvements.On your next stay, should you have any issues, please feel free to contact our front desk for real-time assistance. Thanks once again for sharing. We would love to host you under our roof again.With gratitude,XaoRed Roof ManagementRediResponse Specialist

6/10 - 괜찮아요

실제 이용하신 고객

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Probably won't be back.
The room was comfortable but I cannot understand why the "kitchenette" that I rented did not have anything remotely related to kitchen use except a full-sized refrigerator which I very much appreciated. Missing were: cups, plates, flatware, teabags, coffee, etc. Fortunately we had one cup and teabags with us so I was able to have some tea in the morning before we left.
2023년 9월에 1박 숙박함
답변 제공: Kamaria Red Roof Management RediResponse Special 님, 2023년 9월 26일
Dear Valued Guest,Thank you for taking the time to tell us about your experience at the HOMETOWNE STUDIOS PAINTED POST. It's great to hear that you found the room to be comfortable. However, I am sorry that your experience did not meet your expectations due to the issues highlighted which hindered your stay with us. On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure you’re comfortable. Please know that we value you as our guest and appreciate your business at Red Roof. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Very truly yours,Kamaria Red Roof Management RediResponse Specialist

2/10 - 너무 별로예요

Barbara

단체 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Muy sucio y con fuga de agua !!!!
Mala experiencia en ese lugar,se nota que es un hotel viejo,con uno nuevo ,, el lugar nuevo se ve que hicieron renovación o algo por el estilo pero todo mal ,apenas llegamos a la habitación abrimos una llave de agua y empezó a salir agua y se inundó el piso de la habitación ! Fuimos dos veces a hablar con recepción, para decir lo sucedido, el joven estaba solo y era entendible que no podía dejar su lugar de trabajo solo,el fue siempre muy amable y le agradezco!! No se si había falta de personal pero los baños estaban muy sucios !!! Bueno volviendo al tema de la habitación inundada,, el encargado nos cambio de habitación después de una hora más o menos esperando pero fue peor la habitación estaba sucia el baño horrible con papeles en el inodoro ,,, fuimos denuevo a recepción !!! Nos volvió a dar otra habitación pero fue peor la verdad horrible !!!! Para hacer el cuento corto “!! Nos tuvimos que quedar a dormir en la primera habitación inundada ya que no había otra y ya a estas alturas era ya casi media noche !!!!! El de recepción vino limpio el piso ,,, y puso algo abajo del lavamanos para contener el agua y bueno eso no se podía usar !!!! Deberían por lo menos hacer una rebaja del hotel porque no valió la pena pagar ese dinero después de tanto mal rato ahí !! De cambiar 3 veces habitación para terminar en la primera !!!! Un caos !!!!
2023년 9월에 1박 숙박함
답변 제공: Chirell Rediresponse Specialist 님, 2023년 9월 9일
Dear Barbara,Thank you for taking the time to share your feedback regarding your experience at the HomeTowne Studios by Red Roof Painted Post. We are sorry you had a less than satisfactory experience, prompting your 2/10 rating. We strive to provide guests with the best customer service and all the comforts of home, so I am disappointed to read the encounter you described regarding unclean room, flooded room, changing multiple rooms and you having a bad experience. Thanks to your feedback, we can continue to work on providing an exceptional stay for all of our guests.It would be our pleasure to have you stay with us again in the future to show you our positive strides taken to enhance your experience with us.Sincerely,ChirellRediresponse Specialist

6/10 - 괜찮아요

Waqas

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Area was great. Pool wasn't clean both days we stayed .
2023년 9월에 2박 숙박함
답변 제공: Oshane RediResponse Specialist 님, 2023년 9월 6일
Dear Waqas, Thank you for taking the time to complete our guest survey. I appreciate your comments following your recent stay at the HOMETOWNE STUDIOS PAINTED POST regarding the area. I do apologize for the lack of cleanliness you described. Feedback from our guests is always welcome as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,Oshane Red Roof ManagementRediResponse Specialist

10/10 - 훌륭해요

Shawn

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 8월에 2박 숙박함
답변 제공: Xao RediResponse Specialist 님, 2023년 8월 24일
Thank you for sharing your 5/5 rating with us, Shawn. Our staff at the HomeTowne Studios by Red Roof Painted Post was especially delighted to know that we earned this following your stay. We aim to deliver a positive experience to all our guests and we were happy to know that you were satisfied with your stay. However, we would love to hear about your stay, so please feel free to share. Once again, we would like to extend our gratitude for your rating. It would be our pleasure to host you under our roof again in the future.Appreciatively,XaoRediResponse Specialist

4/10 - 별로예요

Manohar

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Good
2023년 8월에 2박 숙박함
답변 제공: Devorine RediResponse Specialist 님, 2023년 8월 19일
Thank you for your recent review of your stay at HomeTowne Studios by Red Roof Painted Post, Manohar. I am glad your comments which states your stay was good. On the other, I was disheartened to see your 2/5 rating. On your next stay, should you have any issues or concerns while in house please feel free to reach out to our front desk for real time assistance. Feedback from our guests is always welcome as we strive to continuously improve the quality of our services. Thank you again for your review. We look forward to seeing you in the future, should your travels bring you back to our area.Sincerely,Devorine RediResponse Specialist

10/10 - 훌륭해요

Heather

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The staff was so helpful
2023년 8월에 3박 숙박함
답변 제공: Devorine RediResponse Specialist 님, 2023년 8월 15일
Thank you for taking the time to write a review of your stay at HomeTowne Studios by Red Roof Painted Post, Heather. It's great to hear that our staff was helpful. Feedback from our guests is always welcome as we strive to continuously improve the quality of our services.Thank you again for your review. We look forward to seeing you in the future, should your travels bring you back to our area.Sincerely,Devorine RediResponse Specialist

4/10 - 별로예요

Craig

별로예요: 청결 상태, 숙박 시설 상태 및 시설
There were things not working in the room, which caused major inconvenience.
2023년 8월에 1박 숙박함
답변 제공: Tianna RediResponse Specialist 님, 2023년 8월 16일
Hello Craig,Thank you for taking the time to tell us about your experience at the HomeTowne Studios by Red Roof Painted Post. I am sorry that your experience did not meet your expectations. Please allow me to express my sincerest apologies for any inconvenience caused. On your next visit, should you encounter any issues with us, please do not hesitate to contact the front desk in an effort to address your concerns in real time. Please know that we value you as our guest and appreciate your business. We do hope you will choose to stay with us again so we can have the opportunity to provide you with a better experience.Sincerely,Tianna RediResponse Specialist

6/10 - 괜찮아요

Abdul

단체 여행
별로예요: 숙박 시설 상태 및 시설
There is TV that’s the like There is no microwave Bathroom dirty No security all doors to get in hotel open all the time Pillows smell
2022년 12월에 1박 숙박함

6/10 - 괜찮아요

Kim 님, Kailua-Kona

좋아요: 직원 및 서비스
The staff were friendly and helpful. The property is just not up to par. They are under construction now so updating some areas which is good. Waking up to pounding and banging is a little inconvenience but not too bad considering they are making improvements that are much needed. The bathroom and fixtures are old and not very clean. The towels that are sometimes left are filthy stained and should be thrown out. The restaurant is closed and breakfast is a bag meal but I don't typically eat there so it was not an issue for me. The outside door near my room kept getting blocked open with a stone but after I reported that to the staff, they were concerned and were checking on it. I stayed in a regular room and have complained in the past that it is difficult to work at the desk due to no outlets and this time there was a lamp that had an outlet, which I appreciated. Strange that there was a brand new full size refrigerator in the room. Not sure why since the only other amenity was the microwave but it was nice having access to a clean and spacious location to save the items I brought to the room. Price is good but some of these small things make a difference.

6/10 - 괜찮아요

Zack

가족 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Renovating
They are renovating so everything was a mess
2022년 11월에 1박 숙박함

10/10 - 훌륭해요

Joseph

2022년 11월에 1박 숙박함

6/10 - 괜찮아요

Lynda

연인과의 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태
The staff was awesome but the hotel is definitely dated, a bit run down and in need of updates. It did look like they are making some changes while we were there though so thats good.
2022년 10월에 2박 숙박함

10/10 - 훌륭해요

Lisa

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 10월에 1박 숙박함

2/10 - 너무 별로예요

kavitha

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 10월에 2박 숙박함

6/10 - 괜찮아요

James

Part of the hotel was under construction. There was no signs on the outside doors warning of this and directing people to the other entrance. Accidently walked into the construction zone due to this and had difficulty finding my room. Additionally entrance was completely around the back of the building in a more secluded area.
2022년 10월에 1박 숙박함

6/10 - 괜찮아요

Dharanya

2022년 10월에 1박 숙박함

6/10 - 괜찮아요

Kimberly

좋아요: 직원 및 서비스
별로예요: 편의 시설/서비스
2022년 10월에 2박 숙박함

4/10 - 별로예요

James

가족 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
Bed and pillows need replacing. Room was clean. Bathroom needs updating.
2022년 10월에 1박 숙박함

10/10 - 훌륭해요

Stacey

2022년 9월에 4박 숙박함

2/10 - 너무 별로예요

Joel

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Manager was nasty uncooperative and refused to listen to complaints Room was not clean Lights did not work properly
2022년 10월에 2박 숙박함

8/10 - 좋아요

Maureen

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
별로예요: 객실의 편안함
Water was cold in the shower. Doors did not have a stopping mechanism therefore whenever one closed - it slammed and echoed through the building
2022년 10월에 1박 숙박함

8/10 - 좋아요

Elizabeth

좋아요: 직원 및 서비스
The hotel is undergoing renovations. Some areas are a bit grimy e.g. with the foot traffic of workers. My room was clean, warm and comfortable. Front desk staff friendly and helpful. Location super convenient to Corning. Yummy cafe across the street JELLY BEANS
2022년 9월에 2박 숙박함

4/10 - 별로예요

Mike

가족 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
They should advertise under construction, or shut down during renovations!! Manager pleasant, not his fault, but not a desirable place to stay when running a full marathon
2022년 10월에 2박 숙박함

6/10 - 괜찮아요

Michael

출장 여행
별로예요: 숙박 시설 상태 및 시설
Prices are decent.
2022년 9월에 1박 숙박함

2/10 - 너무 별로예요

Shilpa

단체 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Lousy lousy service crossroads dirty birds with her staying lean and was like 50 or or you can see through the twin comforters for a lump lump mattress was all like a hammock and cleanliness wise it was so gross. washroom very dirty everywhere black mould red stains in the tub around the tub in the toilet bowl all the black marks and it wasn’t clean at all washroom sink was so gross all the red marks and green and all that when you brush or open the tab tab post girls I have pictures of everything watered won’t drain in the tub sink for at least two minutes if you’re brushing your teeth all the gang is floating around now next comes to the furniture all the tables night tables lamps Drach phone TV feed feed the girls not cleaned at all I hope pictures for all of them and TV never work for three days not a single channel Was on.
2022년 9월에 2박 숙박함

4/10 - 별로예요

Steven

연인과의 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Property may have been in a state of renovation: would have appreciated knowing this before booking my stay.
2022년 9월에 3박 숙박함

4/10 - 별로예요

Paul

연인과의 여행
좋아요: 직원 및 서비스
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
it said on web site a buffet breakfast and it was a grab and go i am a diabetic and i need to eat certain things which is why i picked the hotel and the bathtub plug was broken
2022년 9월에 2박 숙박함

8/10 - 좋아요

Bipin

좋아요: 직원 및 서비스, 편의 시설/서비스
Good place to rest!
2022년 9월에 1박 숙박함

4/10 - 별로예요

Carrie

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Disappointing
The man I spoke to on the phone was very friendly. No one on site was. Both the man on the phone and signs in the lobby told us that we would receive free breakfast sandwiches in the bag breakfast, but we didn’t any of our 3 mornings there. No one cleaned our room or replaced towels. The pool was FREEZING even though it was hot outside. There was remodeling junk everywhere. The room doors slammed SOO loudly and we seemed to be the only guests who made an effort to close them quietly. There was no trash can in the bathroom. All in all, it was very disappointing.
2022년 9월에 3박 숙박함

6/10 - 괜찮아요

Adriana

가족 여행
별로예요: 숙박 시설 상태 및 시설
Hallways and stairs in maintenance, paint odor
2022년 9월에 2박 숙박함

2/10 - 너무 별로예요

Preetharaj

좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
I give 2 stars only for the reason that the rooms were painted new. Everything else were a real let down. Too dirty walk ways, and i think the facility is currently being renovated. When we entered the room, it was hot as a Arizona desert. The air conditioner unit was way too old and it took a good 2 hours to cool the room down to 72F. We were damn tired and so decided to use the room anyways. No fridge and oven and that is somewhat okay. However the high speed wi Fi as they advertised never exists. We did not even get 1 bar wi fi connection in the room. There was just one power outlet for the whole room and there was no room light other than a small table side lamp that lit the room dull. There was one more corner lamp which was unplugged and when i attempted to plug it , the power socket came out of the wall. The whole building looked like some set property for a horror movie. The paint smell was too much to bear and i was afraid i will get some allergy. We waited for the early morning and ran out of the room checking out. Did not attempt the breakfast reading the already numerous poor reviews. Absolute trash facility and I recommend everyone to avoid this at all cost. The receptionist is friendly but that did not help ease the stay in any way. Stayed there for just 1 night !
2022년 9월에 1박 숙박함

6/10 - 괜찮아요

NANDAKUMAR

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
별로예요: 편의 시설/서비스
Wifi not working
2022년 9월에 1박 숙박함

2/10 - 너무 별로예요

Steven

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
They’re under renovation. There were dirty mattresses at the entrance. Our mattress was stained badly. There was a dirty towel behind the toilet. Either they missed it or the toilet was leaking. They toilet wouldn’t flush properly and the shower either. The shower slowly filled as you were showering. Paint overspray all over everything, carpets ,tables ,hangers ect.
2022년 9월에 1박 숙박함

2/10 - 너무 별로예요

Rosie

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Don't stay here!
It was horrible! They are renovating the hotel and it was a mess. They do not have a buffet breakfast, it was a frozen egg sandwich with a fruit cup and a bottle of orange juice. They do not clean the room during your stay. The gym is closed, the bar and restaurant are too! The parking lot has many potholes. The furniture was old, the bathroom was nasty and I had a renovated room!
2022년 9월에 2박 숙박함

4/10 - 별로예요

Breann

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2022년 9월에 1박 숙박함

8/10 - 좋아요

Bryan

출장 여행
좋아요: 청결 상태, 직원 및 서비스
Nice place
They’re trying. Room was good, the bathroom was ok. Will stay here again if in the area.
2022년 8월에 1박 숙박함

8/10 - 좋아요

thomas

좋아요: 직원 및 서비스, 객실의 편안함
2022년 8월에 3박 숙박함

4/10 - 별로예요

Carlos

아이를 동반한 가족 여행, 가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Worse experience, Breakfast was a fool. Smell humidity, room was dirty and the bed to small for 2 person
2022년 8월에 1박 숙박함

8/10 - 좋아요

Joanne 님, Mississauga

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The hotel and staff were pleasant. The hotel is being renovated, it didn’t interfere with our stay at all.
2022년 8월에 1박 숙박함

6/10 - 괜찮아요

Michael

별로예요: 숙박 시설 상태 및 시설
2022년 8월에 1박 숙박함

2/10 - 너무 별로예요

Katherine

2022년 8월에 3박 숙박함

4/10 - 별로예요

Jolene

아이를 동반한 가족 여행
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Took our kids on a trip touring the different falls. Drove 35 mins to this hotel for It to be gross. I was looking for a little cheap and they were cheaper but I’d have rather spent way less and got a motel for the same condition. Hair in our bed. Hotel it’s self wasn’t nice. To get to our room the floors were filthy as well as the walls. Made me nervous walking to our room. That our room was going to be worse, where my kids were going to sleep. Property was very misleading online. I wouldn’t have spent the money I did if I’d have known it would look like that. Breakfast was frozen Jimmy dean sausages sandwiches. Not the breakfast they advertised. Not impressed. Just get a motel if you’re looking at this hotel
2022년 8월에 1박 숙박함

6/10 - 괜찮아요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
OK stay.
Pros: Clean rooms, nice staff. Cons: being renovated so expect some work noise. Room Doors don't have dampers, so they slam hard and wake you up. they are understaffed so don't expect daily cleaning. and Breakfast is non existent unless you'll settle for a granola bar, and cold coffee.
2022년 8월에 3박 숙박함

4/10 - 별로예요

Marcia

2022년 8월에 1박 숙박함