Dear Christoffer, thank you for your very positive review. We are happy you had good time in Amsterdam and at the Nova Hotel! Looking forward welcoming you again some day!

Beste Marc, dank voor de positieve review en mooie woorden. Onze ligging is inderdaad zeer centraal en toch heel rustig. We hopen je nog eens te mogen verwelkomen.

Dear Fatih, thank you so much for your kind review. It is always good to read that guests enjoyed our hotel and had a good time. We hope to see you again some day!

Dear Neen, you are making us blush with your very positive review. We apologise for the stain on the towel. They are clean but some stains cannot be washed out anymore, Since they come in folded from the laundry, our staff can't always see it otherwise we will return them.Hope to see you again some day!

Dear Colleen, thank you so much for your very kind words. I will inform our staff and hope to see you again next time!

Dear YERBOL, we sincerely apologise that your room was not warm. We are installing a new heating system and some rooms need to be better regulated. The sudden drop in temperature did not help. Again we are very sorry for that.

Dear Ole-Bernhard, thank you very much for your kind words and it looks like you have discovered the nice restaurants and bars in the area. There are indeed many places in our surroundings to enjoy! See you next time!

Dear Parminder, how forceful 1 word can be! Thank you and it is very much appreciated. Hope to see you next time!

Dear Mark, our location is indeed one of our strong points. I hope the hotel was also to your liking! Hope to see you again some day!

Dear Louise, good to read that you enjoyed your time in our hotel. We will have a look at the corridor doors. They close automatically but sometimes need some adjustments.We hope to welcome you again some day!

Bedankt voor de mooie woorden Kevin! Onze locatie is inderdaad heel centraal en toch aan een rustig plein achter het Paleis op de Dam. Je loopt zo de winkelstraten in of neemt het trammetje naar een ander deel van de stad. Er valt nog genoeg te beleven dus we hopen je nog eens te mogen verwelkomen!

Dear Jonas, our hotel is indeed not built as a standard hotel. Our buildings used to be authentic warehouses along a canal and are now connected with many corridors to form a hotel. We apply to all fire regulations and we offer routes from each room to the nearest exit.We are sorry you could not find your way and we will review our route descriptions to see where we can improve.

Dear Saara, we are sorry our hotel did not meet with your expectations. Other guests can be quite loud for you to hear but as an historic building not all of our walls can be made sound proof.