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햄프턴 인 앤드 스위트 밀워키 다운타운 여행 후기

2.5 out of 5
햄프턴 인 앤드 스위트 밀워키 다운타운
176 W Wisconsin Ave, Milwaukee, WI

이용 후기

7.0

좋아요

평점 10 - 훌륭해요. 1000개 이용 후기 중 286개" "
평점 8 - 좋아요. 1000개 이용 후기 중 286개" "
평점 6 - 괜찮아요. 1000개 이용 후기 중 169개" "
평점 4 - 별로예요. 1000개 이용 후기 중 122개" "
평점 2 - 너무 별로예요. 1000개 이용 후기 중 137개" "

7.6/10

청결 상태

7.8/10

직원 및 서비스

6.2/10

편의 시설/서비스

7.0/10

숙박 시설 상태 및 시설

6.4/10

친환경

이용 후기

10/10 - 훌륭해요

KWANGHYUN

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2018년 6월에 2박 숙박함

2/10 - 너무 별로예요

Hilda

별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Key cards didn’t work twice. No hand soap. Faucet handle fell off.
2024년 4월에 1박 숙박함

2/10 - 너무 별로예요

Fernando

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
A/C not working, it’s so dirty, no hot water
2024년 3월에 1박 숙박함

4/10 - 별로예요

Kim

가족 여행
별로예요: 숙박 시설 상태 및 시설
We came back to our room at 10:30 p.m. and it was 56 degrees. Heat would not turn on and called the front desk and all they could do is give us extra blankets.
2024년 3월에 1박 숙박함

2/10 - 너무 별로예요

Max

2023년 4월에 1박 숙박함

2/10 - 너무 별로예요

Dillon

별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설

6/10 - 괜찮아요

Paula 님, New Ulm

가족 여행
좋아요: 직원 및 서비스
First time staying in Milwaukee. Came to town for the Morgan Wallen Concert. The room location was awesome, it was right by the elevator and right by the parking ramp entrance. Limited towels in the room and the smoke alarms going off at 1:00am were definite downers but the breakfast was good and staff was friendly.
2023년 4월에 1박 숙박함

8/10 - 좋아요

Traci

가족 여행
좋아요: 직원 및 서비스, 객실의 편안함
One elevator was broken, so there was always a long wait. Breakfast was great. Beds were comfy.
2023년 4월에 1박 숙박함

2/10 - 너무 별로예요

Eric

2023년 4월에 1박 숙박함

10/10 - 훌륭해요

Jennifer

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Mark at the front desk was extremely helpful!
2023년 3월에 1박 숙박함

6/10 - 괜찮아요

Cheryl

좋아요: 청결 상태, 직원 및 서비스
Milwaukee stay
The hotel is in a great location with convenient parking. The interior was clean but is old and run down. We couldn’t turn the heat off, or the Ac on. The bathroom ceiling was all patched up. The fan in bathroom didn’t work, it made an awful sound. The bed was not comfortable either. We have stayed in many Hampton inns, this one was not great.
2023년 3월에 1박 숙박함

2/10 - 너무 별로예요

Bianca

연인과의 여행
별로예요: 청결 상태, 편의 시설/서비스
Food left over from the previous guests. Used towel in the bathtub. Missing light bulbs. I was attending an event there so I thought booking a room there would make it convenient for me. Never again!!!!!!
2023년 2월에 1박 숙박함

6/10 - 괜찮아요

Charmaine

별로예요: 청결 상태
Disappointing
Front desk clerks were as helpful as they could but overall the cleanliness of the property was very disappointing. Had to switch rooms the first night due to the room being dirty. Second room bed was clean, but there were condiment wrappers and clothing tags behind the tv stand. The refrigerator was running but not cold. Had to request an iron several times. I understand this building is old, but housekeeping needed to be a little more present.
2023년 2월에 3박 숙박함

6/10 - 괜찮아요

실제 이용하신 고객

단체 여행
좋아요: 직원 및 서비스
Heat wasn't working in our room. Breakfast was okay. Changed our room during check in from a queen to a double which was okay but the room looked completely weird. People at the front desk were okay.
2023년 2월에 2박 숙박함

10/10 - 훌륭해요

rodney

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great city with awesome hotels!
2023년 1월에 1박 숙박함

10/10 - 훌륭해요

Antoinette

2023년 1월에 1박 숙박함

10/10 - 훌륭해요

Tyron

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 1월에 1박 숙박함

8/10 - 좋아요

Marcia

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Needs remodeling
The hotel definitly needs renovation because it is run down. There was no refrigerator in my suite although the bed was comfortable.
2022년 12월에 2박 숙박함
답변 제공: Juneb 님, 2022년 12월 29일
Thank you for your review. The Hotel absolutely needs a renovation, and we will start pretty soon after the New Year. We hope to welcome you back once it is complete

10/10 - 훌륭해요

wanida

2022년 12월에 1박 숙박함

10/10 - 훌륭해요

Charles

좋아요: 청결 상태
별로예요: 숙박 시설 상태 및 시설
No tissue in the room. Bathrooms light over sink not working. Loud patrons taking in the hall in the middle of the night. Breakfast area tables dirty
2022년 12월에 1박 숙박함
답변 제공: Juneb 님, 2022년 12월 29일
Thank you for the feedback. We sincerely apologize for the issues you had during your stay. The housekeeping supervisor will work with the Team to make sure rooms every room has the required items. The hotel will be renovated soon, and we hope to welcome you back.

10/10 - 훌륭해요

lucas

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great place in downtown Milwaukee.
답변 제공: Juneb 님, 2022년 12월 2일
Thank you for the awesome review. We look forward to welcoming you back soon.

8/10 - 좋아요

Rebecca

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
I booked the hotel about a month out and unfortunately the hotels.com website didn’t list that the pool was shut down. This was one of reasons we picked this hotel was to have a pool. We had a very disappointed child when we arrived.
2022년 11월에 1박 숙박함
답변 제공: Juneb 님, 2022년 12월 2일
Thank you for your feedback. We understand especially with a disappointed child. The Hotel will undergo a renovation starting soon and the pool/hot tub will reopen at that time. We hope to welcome you back once the renovation is complete.

2/10 - 너무 별로예요

Roxie

단체 여행, 가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I have stayed at hundred of Hilton's in my day and I have never seen one so disgusting. I am shocked Hilton allows their brand to be on this property. Nothing worked in the room (clock, tv, coffee maker) and the overall hallways, entry way and grounds were in horrible shape. Smelled like old gross smoke every where you went, the floor trim and other parts of the hallways were torn off or holes and scrapes everywhere. It literally seemed like it should be on the verge of a tear down. The parking ramp they have you park in is beyond sketchy and we did not feel safe. The elevators they tell you to take from ramp were not working on ANY floor. Not sure we would have trusted them anyway. Hilton...do better or take your brand off this hotel. When Hilton Honors customers are looking for a Hilton property, this one gives you a really bad name! Staff at front desk was not helpful and rude to our friends who checked in also. They didn't want to do anything that required extra effort. Again, not true of most Hilton staff. The one compliment I will give is the breakfast staff worked their Butts off each morning. Hilton: Renovate or remove your name from this property! Don't stay here!
답변 제공: Juneb 님, 2022년 11월 7일
Thank you for the feedback. We appreciate you for staying at the property. We understand the condition of the hotel. The Hotel is scheduled for a renovation starting in December and we hope to welcome you back in 2023

4/10 - 별로예요

Donovan

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
The room was small and the lighting was horrible
답변 제공: Juneb 님, 2022년 11월 7일
Thank you for staying at our property. The hotel will start renovation starting in December and we hope to welcome you back in 2023

10/10 - 훌륭해요

evelyn

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설

10/10 - 훌륭해요

Sharon

8/10 - 좋아요

Sharhonda

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
2022년 10월에 2박 숙박함
답변 제공: Juneb 님, 2022년 11월 7일
Thank you for staying at our property. The hotel will start renovation starting in December and we hope to welcome you back in 2023

8/10 - 좋아요

Ross

단체 여행
좋아요: 청결 상태, 직원 및 서비스
I'll be back again next time!
I've been staying here for years, it's a great place to see a show at the Riverside. The building is getting old and some of the amenities are a little rough. But the breakfast is good and they let everyone have all the fun here. I'll be back again next time!
2022년 10월에 3박 숙박함
답변 제공: Juneb 님, 2022년 11월 7일
Thank you for staying at our property. The hotel will start renovation starting in December and we hope to welcome you back in 2023

6/10 - 괜찮아요

Jaclyn

단체 여행
2022년 10월에 1박 숙박함
답변 제공: Juneb 님, 2022년 11월 7일
Thank you for staying at our property. The hotel will start renovation starting in December and we hope to welcome you back in 2023

4/10 - 별로예요

Lylabeth

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
별로예요: 객실의 편안함
2022년 10월에 1박 숙박함
답변 제공: Jb 님, 2022년 10월 25일
Thank you for the feedback. We really appreciate you taking the time to give us your feedback. The Hotel is under new management and will be renovated starting in December. We look forward to welcoming you back in 2023

2/10 - 너무 별로예요

joel

단체 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I checked in the room smelled like cigarette smoke, The basic tv channels were not working & the pool was under construction that no one told us
2022년 10월에 1박 숙박함
답변 제공: jb 님, 2022년 10월 21일
Thank you for the feedback. We understand and will look into the issues. Our sincere apologies and we also would like to let you know that the Hotel will undergo a renovation starting in December. The pool and hot tub will reopen at that time.

6/10 - 괜찮아요

steven d

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
The location was close to everything. The pool was drained and not sure how long it hasn’t been useable. The hallway carpets were stained and dingy, and the room was a king but cramped and tiny. Overall, i’ve stayed at much better for far less money in the Milwaukee area. Thinking the hotel properties are much better in the suburbs when it comes to Hampton Inn.
2022년 10월에 1박 숙박함
답변 제공: Heather Front Desk Supervisor 님, 2022년 10월 18일
Good morning thank you for taking the time to let us know how your stay was. We are currently a new management company that recently took over and are working very hard to get this property up to Hilton standards. We are scheduled for a renovation this winter and hope to see you next year on your visit to Milwaukee.

10/10 - 훌륭해요

Susan

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Stay here always when I visit. Convenient location.
2022년 10월에 1박 숙박함
답변 제공: Heather 님, 2022년 10월 18일
Thanks for taking the time to leave a review. We are scheduled for a renovation this winter and hope to see you next year on your visit to Milwaukee.

8/10 - 좋아요

Darci

단체 여행
좋아요: 청결 상태, 직원 및 서비스
The room attendant was very friendly. The front desk was manned with a pleasant young man. Mostly we got to sleep the day away once we got to check in after the hotel was full from the night before. It’s proximity to the Fiscer Forum (sp?) is definately a draw.
2022년 10월에 1박 숙박함
답변 제공: Heather Front Desk Supervisor 님, 2022년 10월 18일
Thank you for choosing to stay here at the Hampton Inn & Suites we appreciate your review. We are scheduled for a renovation this winter and hope you visit next year.

6/10 - 괜찮아요

Bob

가족 여행
좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
2022년 10월에 1박 숙박함
답변 제공: Heather Front Desk Supervisor 님, 2022년 10월 18일
Thanks for taking the time to leave a review. We are scheduled for a renovation this winter we hope you visit us next year on your next adventure to Milwaukee.

4/10 - 별로예요

Matthew

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Not worth it outside the location
Room was dirty and had no hot water. AC also didn’t work. Told desk but no help
2022년 9월에 2박 숙박함
답변 제공: Heather Front Desk Supervisor 님, 2022년 10월 18일
Thanks for taking the time to leave a review. I am truly sorry that your stay wasn't up to Hilton standards we are working very hard to get there. We are scheduled for a renovation this winter and hope to see you on your next adventure to Milwaukee

10/10 - 훌륭해요

Leo

2022년 9월에 1박 숙박함

6/10 - 괜찮아요

Tim

좋아요: 청결 상태, 객실의 편안함
Fell short!!!!
We’ve stayed at many Hampton Inns, always been very happy. This one fell short. We were only given one small bath soap, no shower wash. The coffee maker wasn’t working and the tv remote must’ve needed a battery or it just didn’t work well. The beds were very comfortable, no problem there. Our plans changed and we needed to extend out stay. We spoke with the gentleman at the desk and told him we needed more bathroom supplies and towels and to have housekeeping bring more coffee and coffee maker. We came in fairly late and found nothing had been done. We left early and did express to the same guy at the desk that we had no towels. I’m not sure he even apologized.
2022년 9월에 1박 숙박함
답변 제공: Heather Front Desk Supervisor 님, 2022년 10월 18일
Thank you for taking the time to let us know how your stay was. We are a new management company that recently took over. We are working very hard to get this property up to Hilton standards. We are schedule for a renovation this winter hope you come visit us next year.

4/10 - 별로예요

Tracy

단체 여행
좋아요: 직원 및 서비스
별로예요: 편의 시설/서비스
Room was way smaller than pictures. Room and lobby was very hot; thermostat didnt work. No notice of pool area being closed prior to stay. Great location.
2022년 9월에 1박 숙박함
답변 제공: Hotel Manager 님, 2022년 9월 20일
Thank you for your feedback. We appreciate you taking the time to write the review. The hotel recently changed management and we are working hard to improve guest’s experience. The hotel will have a full renovation starting in December and we hope to welcome you back once it’s complete.

4/10 - 별로예요

Lisa

연인과의 여행, 가족 여행
별로예요: 숙박 시설 상태 및 시설
I can’t believe what we paid for this room! I booked months ahead and it was nearly $300 for a very mediocre hotel. Great location and the bed was comfortable, but that price was ridiculous, and I found that after shopping around.
2022년 9월에 1박 숙박함
답변 제공: Hotel Manager 님, 2022년 9월 20일
Thank you for your recent review. I am sorry that we failed to meet your expectations. The hotel is under new management and we are working hard to improve the guest stays. The hotel will have a renovation this winter and we hope to welcome you back once it’s complete.

4/10 - 별로예요

Patricia

단체 여행, 가족 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설
The first room they gave me was on the 6th floor and it was very old, smelly and dirty, I have 1 minute and used the toilet and all the water came out. Then I asked to change my room and they moved me to the 2nd floor where the room was a little better but smell , I asked them to clean my room and they never did, I have to call them for my clean towels.TV didn't work all the time and internet never work. On Expedia you have this hotel as a good hotel, I check in other website the have this hotel on 2 stars bad hotel! Very disapointment with expidia, I trust it with my vacation!
2022년 9월에 3박 숙박함
답변 제공: Heather Front Desk Supervisor 님, 2022년 9월 16일
Thank you for taking the time to leave a review. I am truly sorry that your stay was not up to Hilton standards. I will make sure to have maintenance take a look as soon as possible. We are scheduled for a renovation this winter, we hope you come check us out next year on your adventure to Milwaukee.

10/10 - 훌륭해요

Yadira

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 9월에 1박 숙박함
답변 제공: Heather Front Desk Supervisor 님, 2022년 9월 16일
Thank you for taking the time to leave us a 10 out of 10. We are scheduled for a renovation this winter, I encourage you to come visit us next year on your adventure to Milwaukee.

2/10 - 너무 별로예요

Carrie

단체 여행
별로예요: 숙박 시설 상태 및 시설, 객실의 편안함
Don’t stay here 5th floor is hell
The parking is not free and you park around the corner. The 6th floor is a banquet hall, we got put on the 6th floor and had to hear the wedding above us until 11. Asked to change floors was told no. Don’t stay here
2022년 9월에 1박 숙박함
답변 제공: Heather Front Desk Supervisor 님, 2022년 9월 16일
Thank you for taking the time to leave a review. I am truly sorry that your stay was not up to Hilton standards. We are scheduled for a renovation this winter, so we hope you come check us out next year on your adventure to Milwaukee.

10/10 - 훌륭해요

Sarah

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Mark was absolutely awesome, handled each of the guests in a quick friendly manor. He was the only one on site to handle a mass amount of check ins.
2022년 9월에 1박 숙박함
답변 제공: Heather Front Desk Supervisor 님, 2022년 9월 16일
Thank you for taking the time to leave a review. I will personally let Mark know that he did an awesome job during check in. We are scheduled for a renovation this winter, I encourage you to come check us out next year on your adventure to Milwaukee

4/10 - 별로예요

Rhonda

연인과의 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
This property needs major updating for being downtown Milwaukee. Our AC in our room did not work, so a box fan was provided. Our main door, you could see the hallway light completely around the door when shut not sound proof at all. Carpets were disgusting throughout the entire place. They had the pool closed due to COVID, pretty sure they have more to worry about than keeping the pool closed. With being part of the Hilton chain, I expected much more and was very disappointed.
2022년 9월에 1박 숙박함
답변 제공: Heather Front Desk Supervisor 님, 2022년 9월 16일
Thank you for taking the time to leave a review. I am truly sorry you r stay was not up to Hilton standards. We are scheduled for a renovation this winter. We hope you come check us out next year on your adventure to Milwaukee.

10/10 - 훌륭해요

Lee 님, HUNTINGTON

연인과의 여행
좋아요: 직원 및 서비스
Nice location. A little beaten up with wear. OK breakfast. Good value.
2022년 9월에 1박 숙박함
답변 제공: June B 님, 2022년 9월 8일
Thank you for the feedback. We appreciate you staying at our Hotel and want to let you know that the Hotel will be renovated starting in December. Thanks again and we look forward to welcoming you back once our renovation is done.

6/10 - 괜찮아요

heather

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 편의 시설/서비스
The staff was great and friendly. The website did not disclose that the pool and hot tub were down till December. This was very disappointing. If you stay make sure you are not on the 5th or 6th floor on the weekends as there is an event hall there. The music being played was so loud in our room it was like being in the hall. It was played till 11 pm.
2022년 9월에 1박 숙박함
답변 제공: June B 님, 2022년 9월 8일
Thank you for your feedback. We understand that the noise can be an issue and sincerely apologize. At this time we are working with the event planner to place attendees on those floors. Thank again and we look forward to welcoming you back soon.

10/10 - 훌륭해요

Adriana

아이를 동반한 가족 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
Very beautiful and clean! Nice staff and delicious breakfast included!
2022년 9월에 1박 숙박함
답변 제공: June b 님, 2022년 9월 8일
Thank you for the great review. We appreciate you staying with us and look forward to welcoming you back soon.

6/10 - 괜찮아요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 8월에 1박 숙박함
답변 제공: June b 님, 2022년 9월 1일
Thank you for your review. We appreciate you taking the time to let us know about your stay. The hotel will be under renovation starting in December and we hope to welcome you back soon.

8/10 - 좋아요

Shondra L.

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
I had no ac...there was a box fan blowing 😒
2022년 8월에 1박 숙박함
답변 제공: June B 님, 2022년 9월 1일
Thank you for your feedback. The Hotel is under new management and will have a full renovation starting in January. Our sincere apologies for the A/C not working during your stay. We look forward to welcoming you back in 2023 when the renovation is complete.