프리미어룸, 분사식 욕조 (Wallum Resort) | 다리미/다리미판, 유아용 침대, 침대 시트

킹피셔 베이 리조트 여행 후기

4 out of 5
킹피셔 베이 리조트
Kingfisher Bay, K'gari (Fraser Island), QLD

이용 후기

8.4

매우 좋아요

평점 10 - 훌륭해요. 672개 이용 후기 중 269개" "
평점 8 - 좋아요. 672개 이용 후기 중 280개" "
평점 6 - 괜찮아요. 672개 이용 후기 중 88개" "
평점 4 - 별로예요. 672개 이용 후기 중 28개" "
평점 2 - 너무 별로예요. 672개 이용 후기 중 7개" "

8.2/10

청결 상태

7.8/10

직원 및 서비스

8.4/10

편의 시설/서비스

8.0/10

숙박 시설 상태 및 시설

8.8/10

친환경

이용 후기

10/10 - 훌륭해요

Jun Suk

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
비가 많이 왔는데, 침수되는 곳에 배수처리가 좀 아쉬웠습니다.
2020년 2월에 2박 숙박함

8/10 - 좋아요

Jace 님, SJ

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
프레이저 아일랜드에서는 가장 좋은 리조트
하지만 전체적으로 오래되었고 빌라는 차가 있으면 좋지만 그렇지 않다면 호텔로 가시는게 좋습니다. 타올도 세탁해 써야하고 청소도 안해줍니다. 모든게 셀프..호텔은 바퀴가 나올수 있으므로 조심하시고..특히 seabelle 레스토랑은 절대 가지마세요 음식도 늦게나오고 양도 적으며 일단 맛이 ㅠㅠ 글구 부지 고가입니다..전체부터 매인까지 끝장!! 옆의 maheno는 가격도 적정하고 맛있습니다!! 글구 섬투어프로그램보다는 4륜 빌려 다니시는걸 추천합니다

8/10 - 좋아요

Richard

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Beautiful resort. Great jumping off point to see magnificent K’Gari.
2024년 4월에 2박 숙박함
답변 제공: Kane Bassett, Resort General Manager. 님, 2024년 4월 15일
Dear Richard, Thank you for your kind words! We're delighted to hear that you found our resort beautiful. We hope to welcome you back for another memorable visit in the future! Kind regards, Kane Bassett, Resort General Manager.

10/10 - 훌륭해요

minhua

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Remoteness
2024년 3월에 5박 숙박함
답변 제공: Kane Bassett, Resort General Manager. 님, 2024년 4월 8일
Dear Minhua, Thank you for your review. On behalf of all of us, thank you for choosing to stay with us and we hope to welcome you again soon. Kind regards, Kane Bassett, Resort General Manager.

10/10 - 훌륭해요

Sylvie 님, Anjou

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
there is only 1 dryer working on site all the other ones are broken. They should be fixed as I lost time waiting for my turn to dry my clothes.
2024년 2월에 3박 숙박함
답변 제공: Kane Bassett, Resort General Manager. 님, 2024년 2월 20일
Dear Sylvie, thank you for your feedback. On behalf of all of us, thank you for choosing to stay with us and we hope to welcome you again soon. Kind regards, Kane Bassett, Resort General Manager.

10/10 - 훌륭해요

peter

2024년 2월에 2박 숙박함
답변 제공: Kane Bassett, Resort General Manager. 님, 2024년 3월 22일
Dear Peter, thank you for the great review! On behalf of all of us, thank you for choosing to stay with us and we hope to welcome you again soon. Kind regards, Kane Bassett, Resort General Manager.

10/10 - 훌륭해요

Sharon

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This island is beautiful! So Much pristine rainforest. Take the full day Beauty island tour for an amazing experience and stop into Peter Meyers art shop to see his incredible photography!
2024년 2월에 3박 숙박함
답변 제공: Kane Bassett, Resort General Manager. 님, 2024년 2월 12일
Dear Sharon, Thank you for your wonderful review! We're delighted to hear that you enjoyed exploring the beauty of our island and experiencing the pristine rainforest. We appreciate your recommendation and hope to welcome you back soon for more exploration and discovery! Kind regards, Kane Bassett, Resort General Manager.

8/10 - 좋아요

Gerard

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The menus are very limited, when busy waiting times for your food once ordered can be from 15 minutes to 1 hour 30 minutes.
2024년 1월에 8박 숙박함
답변 제공: Kane Bassett, Resort General Manager. 님, 2024년 2월 7일
Dear Gerard, thank you for sharing your feedback with us as your input is invaluable. On behalf of all of us, thank you for choosing to stay with us and we hope to welcome you again soon. Kind regards, Kane Bassett, Resort General Manager.

10/10 - 훌륭해요

Maki

2024년 1월에 3박 숙박함
답변 제공: Kane Bassett, Resort General Manager. 님, 2024년 3월 22일
Dear Peter, thank you for your fantastic review! On behalf of all of us, thank you for choosing to stay with us and we hope to welcome you again soon. Kind regards, Kane Bassett, Resort General Manager.

8/10 - 좋아요

atsuya

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 12월에 2박 숙박함
답변 제공: Kane Bassett, Resort General Manager. 님, 2024년 1월 29일
Thank you for taking the time to post a review. Thank you for choosing to stay with us and we hope to welcome you again soon. Kind regards, Kane Bassett, Resort General Manager.

8/10 - 좋아요

Kev

2024년 1월에 4박 숙박함
답변 제공: Kane Bassett, Resort General Manager. 님, 2024년 1월 22일
Dear Kev, thank you for taking the time to post a review. On behalf of all of us, thank you for choosing to stay with us and we hope to welcome you again soon. Kind regards, Kane Bassett, Resort General Manager.

8/10 - 좋아요

Camilla

가족 여행
좋아요: 직원 및 서비스, 객실의 편안함
별로예요: 숙박 시설 상태 및 시설
2024년 1월에 2박 숙박함
답변 제공: Kane Bassett, Resort General Manager. 님, 2024년 1월 22일
Dear Camilla, thank you for taking the time to post a review. On behalf of all of us, thank you for choosing to stay with us and we hope to welcome you again soon. Kind regards, Kane Bassett, Resort General Manager.

6/10 - 괜찮아요

Phi 님, Annerley

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Its a great resort overall if you plan on staying on the western side and not exploring.
답변 제공: Kane Bassett, Resort General Manager 님, 2024년 1월 22일
Dear Phi, thank you for taking the time to post a review. On behalf of all of us, thank you for choosing to stay with us and we hope to welcome you again soon. Kind regards, Kane Bassett, Resort General Manager.

10/10 - 훌륭해요

Patrick

2023년 12월에 5박 숙박함
답변 제공: Kane Bassett, Resort General Manager. 님, 2024년 1월 22일
Dear Patrick, Thank you for taking the time to post a review. On behalf of all of us, thank you for choosing to stay with us and we hope to welcome you again soon. Kind regards, Kane Bassett, Resort General Manager.

8/10 - 좋아요

ruby 님, GLENDORA

2023년 12월에 3박 숙박함
답변 제공: Kane Bassett, Resort General Manager. 님, 2024년 1월 3일
Thank you for taking the time to post a review. we hope to welcome you again soon. Kind regards, Kane Bassett, Resort General Manager.

6/10 - 괜찮아요

Pedro

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
별로예요: 객실의 편안함
Mediocre restaurants and uncomfortable beds
We were extremely excited for this trip, but unfortunately the resort is just mediocre. We stayed in the villa #614 (privately owned and administered by the resort) and, while we'll thought out, we had to contend with some of the worst mattresses we had ever experienced in our lives (think a 15yo mid-level Ikea mattress). The couch was also in a terrible state, so we may have been unlucky there. The it comes the restaurants, and we tried all three. Dune (the more expensive one) was pretty adequate, but the other two were not. Mediocre breakfast, domino's-like pizza, and it ended up taking up some time to find a few good dishes (Onion rings, Korean chicken, nachos and fish and chips at Sand and Wood). Finally, the pools were permanently cloudy with people behaving like animals without any interference from resort personnel. It is easy to say that it is not really worth the price.
2023년 12월에 5박 숙박함
답변 제공: Kane Bassett, Resort General Manager. 님, 2023년 12월 29일
Dear Pedro, Thank you for taking the time to share your feedback with us. I genuinely apologize for any shortcomings in your experience that did not align with your expectations. I regret not having the chance to address and improve your concerns during your visit. I greatly appreciate your input, as it serves as a valuable guide for identifying and improving areas that may require attention. Your feedback has been transmitted to our management team for thorough review and consideration. On behalf of all of us, thank you for choosing to stay with us and we hope to welcome you again soon. Kind regards, Kane Bassett, Resort General Manager.

8/10 - 좋아요

Kera

2023년 12월에 4박 숙박함
답변 제공: Kane Bassett, Resort General Manager. 님, 2023년 12월 22일
Dear Kera, Thank you for taking the time to post a review. On behalf of all of us, thank you for choosing to stay with us and we hope to welcome you again soon. Kind regards, Kane Bassett, Resort General Manager.

10/10 - 훌륭해요

Patricia

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 4박 숙박함
답변 제공: Kirstey 님, 2023년 12월 12일
Thank you for the 5-star review! We hope to welcome you again soon.

8/10 - 좋아요

Aaron

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 9월에 2박 숙박함
답변 제공: Resort General Manager 님, 2023년 11월 15일
Hi Aaron, thank you for taking the time to rate our resort following your stay. I appreciate this rating; it sounds like you had an enjoyable stay. On behalf of all of us, we hope to welcome you again in the future. Kind regards, Kane Bassett, Resort General Manager.

10/10 - 훌륭해요

Lorraine

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
K’gari means paradise and is aptly named.
This was a wonderful place to stay. It’s set in native bushland, with lots of boardwalks and formed tracks through the property. We enjoyed sitting on the veranda watching birds and lizards, swimming in the lovely pools and watching the sunsets. There are also a number of excursions to explore the island from the property, and a small shop with plenty of supplies. Highly recommended!
2023년 10월에 7박 숙박함
답변 제공: Resort General Manager 님, 2023년 10월 13일
Dear Lorraine, thank you for taking the time to post a review and for rating our property so high. It is delighted to hear about your recent stay with us and how much you enjoyed our location and the wildlife. We appreciate your recommendation and will proudly share your feedback with the team. On behalf of all of us, we hope to welcome you again soon. Kind regards, Kane Bassett, Resort General Manager.

8/10 - 좋아요

Michael

가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
We have been going to Fraser for many years & were lucky enough to spend many of our visits there when it was privately owned. Since it has changed hands we’ve been quite disappointed with how they’ve changed it. The number of staff & level of service has diminished quite dramatically & the food selections are disappointing, there is only so many burgers ect one can eat, the buffet dinner that used to be in what was the Maheno restaurant was much better & I think the people of Hervey Bay would miss the once a week seafood extravaganza. It really is a shame when big companies ruin things that have been so successful in private hands, I don’t understand why they would change things that work?
2023년 9월에 3박 숙박함
답변 제공: Resort General Manager. 님, 2023년 10월 10일
Dear Michael, Thank you for your honest review. We are sorry to hear that you were disappointed with the changes made to the resort. We understand that you have been a loyal customer for many years and that you enjoyed the previous service and food options. We appreciate your feedback and I will raise your comments with my team. We want to assure you that we are still committed to providing a high-quality and memorable experience for our guests. We have made some changes to our resort to adapt to the changing needs and preferences of our customers. We have also introduced some new features and activities that we hope you will enjoy, such as our full day Beauty spots tour, the Island Day spa and sea explorer cruises. We hope that you will give us another chance to serve you better in the future. We value your business and your satisfaction. On behalf of all of us, thank you for choosing Kingfisher Bay Resort and we hope to welcome you again soon. Kind regards, Kane Bassett, Resort General Manager.

6/10 - 괜찮아요

Dimas

가족 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
Gorgeous piece of paradise is Frazer island. The hotel at this moment is not a resort. The lack of staff makes it really difficult for guests to have a resort experience. Boat tours are all cancelled (Although the website says sold out) because there are no workers, Spa is closed cause there are no workers. Restaurants closed because there are no workers or the hotel doesn't wanna pay Sundays or bak holidays rates. Either way the experience is the same for guests, poor. Frazer Island makes it up in behalf of the hotel......
2023년 9월에 5박 숙박함
답변 제공: Resort General Manager. 님, 2023년 10월 5일
Dear Dimas, thank you for taking the time to provide feedback from your recent stay. We are so sorry to hear that your recent visit did not impress. We appreciate you bringing these issues to our attention. Unfortunately, the weather had not been favourable during your stay for our cruises to take place. Also, the spa is only open on selected days. On behalf of all of us, we are pleased you were able to see K'gari and we hope to welcome you back soon. Kind regards, Kane Bassett, Resort General Manager.

10/10 - 훌륭해요

Sarah

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 9월에 2박 숙박함
답변 제공: Resort General Manager 님, 2023년 10월 2일
Dear Sarah, thank you for taking the time to rate us and with 5 stars. I am pleased to know that you enjoyed your recent stay with us. On behalf of all of us, thank you for choosing Kingfisher Bay Resort and we hope to welcome you again soon. Kind regards, Kane Bassett, Resort General Manager.

6/10 - 괜찮아요

Anneliese

가족 여행
별로예요: 숙박 시설 상태 및 시설
Needs a remodel
2023년 9월에 4박 숙박함
답변 제공: Resort General Manager 님, 2023년 9월 15일
Dear Anneliese, thank you for taking the time to post a review. I am sorry to hear that your recent stay failed to impress. We are passionate about guest service and experiences and have been re-investing significantly into the property. we have recently completed many exciting projects including the renovation of the Sand Bar and our Wongari Den and we look forward to completing many more planned stages of upgrades to the resort. On behalf of all of us, thank you for staying with us and we hope to welcome you again in the future. Kind regards, Kane Bassett, Resort General Manager.

8/10 - 좋아요

Steven

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Relaxing atmosphere however the room mattress could of done with replacing. Very uncomfortable. Ceiling fans would of been nice instead of air-conditioning. I had to clean the filters out.
2023년 9월에 8박 숙박함
답변 제공: Resort General Manager 님, 2023년 9월 13일
Dear Steven, thank you for taking the time to leave a review. I am pleased to read that you enjoyed our relaxing atmosphere. I am sorry to hear of the discomfort from the mattress and I appreciate your constructive feedback regarding ceiling fans. I will raise your feedback with my team. On behalf of all of us, thank you for choosing Kingfisher Bay Resort and we hope to welcome you again soon. Kind regards, Kane Bassett, Resort General Manager.

8/10 - 좋아요

Terrence

2023년 8월에 4박 숙박함
답변 제공: Resort General Manager 님, 2023년 9월 21일
Dear Terrence, thank you for taking the time to rate us following your recent experience. It sounds like you enjoyed your time with us. On behalf of all of us, thank you for choosing Kingfisher Bay Resort and we hope to welcome you again soon. Kind regards, Kane Bassett, Resort General Manager.

8/10 - 좋아요

Louise Margaret

연인과의 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Loved the uniqueness of the island, how beautiful it was. Was probably a little to quiet, we stayed 5 days and it became boring.
2023년 8월에 5박 숙박함
답변 제공: General Manager 님, 2023년 8월 7일
Dear Louise Margaret, thank you for taking the time to post a review. I am pleased to read that you loved how unique this island paradise is. I am sorry to hear that you found the stay to be a little too quiet. We are always looking for ways to enhance our guests stay and I will take this feedback onboard. On behalf of all of us, we hope to welcome you again soon. Kind regards, Kane Bassett, Resort General Manager.

6/10 - 괜찮아요

Linda

별로예요: 직원 및 서비스
We were locked out of our room as door needed fitting and we were late for a wedding. Also the bar staff were very slow. But everything else was lovely
2023년 8월에 1박 숙박함
답변 제공: General Manager 님, 2023년 8월 7일
Dear Linda, thank you for taking the time to post a review. I am sorry to hear about this experience. I appreciate you sharing this feedback and will have this addressed with the team. It is great to note that everything else with your time at the resort was lovely. On behalf of all of us, we hope to welcome you again in the future. Kind regards, Kane Bassett, Resort General Manager.

10/10 - 훌륭해요

Hilde

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 7월에 3박 숙박함
답변 제공: General Manager 님, 2023년 7월 31일
Dear Hilde, thank you for taking the time to rate us. I am pleased to know that you enjoyed your time with us at Kingfisher Bay Resort. On behalf of all of us, thank you for choosing us and we hope to welcome you again soon. Kind regards, Kane Bassett, Resort General Manager.

10/10 - 훌륭해요

Leeanne

좋아요: 청결 상태, 직원 및 서비스
2023년 7월에 3박 숙박함
답변 제공: General Manager 님, 2023년 7월 24일
Dear Leeanne, thank you for taking the time to rate us 5 stars following your recent stay at Kingfisher Bay Resort. I am pleased you enjoyed your time with us and on behalf of all of us, we hope to welcome you again soon. Kind regards, David Hay, Resort General Manager.

6/10 - 괜찮아요

Shelley

가족 여행
좋아요: 청결 상태, 직원 및 서비스
Liked the property, it was in pretty good condition. We realize there are extra costs being on an island, but we found the prices of the food and drinks to be a little high. The room was in pretty good condition the shower floor was missing the seals, and the toilets for some reason difficult to get to flush, exhaust fans didn't seem to work well,beds and pillows were comfortable. Staff were friendly. Overall a good escape.
2023년 7월에 1박 숙박함
답변 제공: Resort General Manager 님, 2023년 7월 18일
Dear Shelley, thank you for taking the time to provide feedback from your recent stay. I am glad to hear that you liked the property and enjoyed the comfortable beds and pillows. I am sorry for any inconvenience caused in some areas of the room. We appreciate you bringing these issues to our attention, and we will work on fixing them as soon as possible. I appreciate you comments about the prices of the food and drinks, but would like to assure you that we our pricing is in line with Australian island resort operation standards. On behalf of all of us, we are pleased you had a good escape and we hope to welcome you back soon. Kind regards, David Hay, Resort General Manager.

8/10 - 좋아요

yun

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 7월에 3박 숙박함
답변 제공: Resort General Manager 님, 2023년 7월 12일
Dear Yun, thank you for taking the time to rate us. We hope you left with lasting memories and on behalf of all of us, we hope to welcome you again in the future. Kind regards, David Hay, Resort General Manager.

10/10 - 훌륭해요

Owen

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
If you have the patience to understand that your remote and all that entails it’s absolutely world class.
2023년 7월에 4박 숙박함
답변 제공: Resort General Manager 님, 2023년 7월 12일
Dear Owen, thank you kindly for the 5-star review. I am pleased you enjoyed your time with us. On behalf of all of us, we hope to welcome you again soon. Kind regards, David Hay, Resort General Manager.

4/10 - 별로예요

Susan and Tony

연인과의 여행
Dangerous shower in our room
2023년 6월에 3박 숙박함
답변 제공: Resort General Manager 님, 2023년 6월 30일
Dear Susan and Tony, thank you for taking the time to leave a review. I am sorry to hear that were disappointed in your room. Most of the bathrooms have a shower over bath, however guests are welcome to request a walk-in shower should they require this. We have some very exciting renovations planned for the hotel bathrooms in the near future and hope we may welcome you back and turn this impression around. I do hope you otherwise enjoyed your time on K'gari. Kind regards, David Hay, Resort General Manager.

10/10 - 훌륭해요

Svetlana

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We stayed in a 2 bedroom villa which was clean and quite spacious. A really nice bush settting for the resort. The resort was great overall and the optional activities such as the sunset cruise and night walk were fantastic.
2023년 4월에 5박 숙박함
답변 제공: General Manager 님, 2023년 5월 1일
Dear Svetlana, thank you for taking the time to post a review and rate us so highly. I am so pleased to read that you enjoyed your time at the resort and found the villa to be clean and spacious. I will ensure your kind feedback is shared with the team. On behalf of all of us, we hope to welcome you again to Kingfisher Bay Resort. Kind regards, David Hay, Resort General Manager.

10/10 - 훌륭해요

Goh Ah

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Cooloola villa 718. Fully air-conditioned. Well equipped kitchen. New bathroom. Recently replaced living room sofa set and dining room set. Beds very comfortable. Close walking distance to the main building for restaurants and pools. Far enough for it to be quiet. Cocktails at Sunset bar is decently priced. Restaurant menus a bit uninspiring for the price. Shop on island wasn't as expensive as I'd initially thought. If self catering, bring your groceries over from the mainland. Bags of ice can be bought at the island store. Could do with a new vacuum cleaner.
2023년 4월에 3박 숙박함

10/10 - 훌륭해요

Shane

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The resort is excellent. Great pools, dining options and service.
2023년 4월에 7박 숙박함
답변 제공: Resort General Manager 님, 2023년 4월 20일
Dear Shane, thank you so much for taking the time to post a review and with 5 stars! I am pleased you were impressed with the resort and have shared your kind feedback with the team. On behalf of all of us, thank you for choosing Kingfisher Bay Resort and we hope to welcome you again soon. Kind regards, David Hay, Resort General Manager.

10/10 - 훌륭해요

Carol

단체 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Perfect location for a big family adventure
2023년 4월에 4박 숙박함
답변 제공: General Manager 님, 2023년 4월 13일
Dear Carol, thank you for taking the time to post a 5 star review. I am delighted to read that you enjoyed a family getaway with us. On behalf of all of us, we hope to welcome you again soon. Kind regards, David Hay, Resort General Manager.

10/10 - 훌륭해요

Graeme and Laura

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Stayed in a 2 bed villa, it was clean, comfortable and very spacious. It exceeded our expectations. Food at restaurants were terrific. Beauty Spots tour definitely worth it
2023년 3월에 5박 숙박함

10/10 - 훌륭해요

Julie

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Paradise
Brilliant stay at this hotel which blends into the jungle. Great beaches , excellent tours of island
2023년 2월에 2박 숙박함
답변 제공: Resort General Manager 님, 2023년 3월 8일
Dear Julie, thank you for taking the time to leave a review and for rating 10 out of 10. This is greatly appreciated, and we are delighted that we impressed. Kingfisher Bay Resort was consciously designed and built to integrate with its unique natural environment, and it is wonderful to feel how it blends in with the surrounds. On behalf of all of we hope to welcome you again soon. Kind regards, David Hay, Resort General Manager.

10/10 - 훌륭해요

Natalie

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
From mainland check in to departure, this resort had friendly and helpful staff from around the world. It’s carefully landscaped gardens and lagoons bring an abundance of wildlife. At night time the orchestra of frogs is beautiful to listen to. The lagoon style pool is fabulous. There are three eateries with different moods to cater to all tastes. The highlight was the beauty spot day tour to Lake Mackenzie, Eli Creek and the Pyramids. A well equipped day spa and general store make this is a relaxing break. It’s beautiful,
2023년 1월에 4박 숙박함

8/10 - 좋아요

Sylvia L

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Pampered 4WDing home base
Always a great base for 4WDing fun on Fraser Is. - somewhere for pampering after bouncing around the tracks for the dsy
2023년 1월에 4박 숙박함
답변 제공: Resort General Manager 님, 2023년 1월 18일
Dear Sylvia, thank you for taking the time to leave a review. We are pleased to offer a comfortable and welcoming environment for our valued guests after exploring the island. I am proud that we offer a day spa for pampering amongst many other resort facilities. On behalf of all of us, we hope to welcome you again soon. Kind regards, David Hay, Resort General Manager.

4/10 - 별로예요

Thai Ping

좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설, 객실의 편안함
Run down and environmentally unfriendly juggernaut
Run down, large hotel with no quiet adults-only areas, children everywhere, all pools open until 10pm, so no peace even at dinner. Noisy walkways near rooms, outdated bathrooms and premises in general. Hotel charges for water (in single-use, environmentally unfriendly plastic bottles), espresso, breakfast, parking, transfers etc. The guided trip trough the island was great, but very expensive and on an old environmentally unsound diesel bus. This hotel needs updating & needs to become environmentally friendly, not just talk about it. Also, thought needs to be given to couples and single travellers so that they can have sone peaceful spaces on the estate. The restaurants need to provide better, wholesome food, right now it’s mainly greasy fast food.
2023년 1월에 3박 숙박함
답변 제공: Resort General Manager 님, 2023년 1월 10일
Dear Thai Ping,Thank you for posting to another review platform.We would like to take this opportunity to again say we are sorry to read that we failed to meet your expectations.We are committed to continuous improvement and wish to assure you again that your feedback has been shared with senior management to address accordingly.Guests leaving unhappy is certainly never our intention and we regret that we were not able to turn this impression around.On behalf of all of us, we wish you all the very best in your future travels.

8/10 - 좋아요

Reza

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The reception staff were very nice and always there. Nice and relaxing environment. Enjoyed the pool and the tennis courts. Dining options were not too much with only two restaurants and similar menu.
답변 제공: Resort General Manager 님, 2022년 12월 29일
Dear Reza, thank you for taking the time to leave a review. It is pleasing to read that you enjoyed your time with us, and I appreciate your kind words for the team and our environment. I am sorry to learn of your disappointment. I note your feedback for review, we are working hard to re-open our third restaurant and hope to share this with guests soon. Kind regards, David Hay, Resort General Manager.

8/10 - 좋아요

yi

좋아요: 청결 상태, 직원 및 서비스
답변 제공: Kane Bassett, Resort General Manager. 님, 2023년 12월 22일
Dear Yi, Thank you for taking the time to post a review. On behalf of all of us, thank you for choosing to stay with us and we hope to welcome you again soon. Kind regards, Kane Bassett, Resort General Manager.

10/10 - 훌륭해요

Lara

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설

8/10 - 좋아요

HAI MIN

좋아요: 직원 및 서비스
2022년 11월에 3박 숙박함
답변 제공: Resort General Manager 님, 2022년 12월 7일
Dear Hai Min, thank you for taking the time to rate us. We hope you had a memorable time with us. On behalf of all of us, we hope to welcome you again soon. Kind regards, David Hay, Resort General Manager.

8/10 - 좋아요

실제 이용하신 고객

좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
2022년 11월에 2박 숙박함
답변 제공: Resort General Manager 님, 2022년 11월 21일
Dear guest, thank you for taking the time to leave a review. I am pleased to receive your rating. On behalf of all of us, we hope to welcome you again soon. Kind regards, David Hay, Resort General Manager.

10/10 - 훌륭해요

Brett

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Always a very relaxing stay
답변 제공: Resort General Manager 님, 2022년 11월 14일
Dear Brett, thank you for taking the time to leave a review. I am pleased you had had a relaxing stay with us. On behalf of all of us, we hope to welcome you again soon. Kind regards, David Hay, Resort General Manager.

10/10 - 훌륭해요

Ruth

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2022년 10월에 4박 숙박함