로비

레드 루프 인 클라이드 여행 후기

2 out of 5
레드 루프 인 클라이드
1363 W Mcpherson Hwy, I-80/90 Exit #110, Sr-4 South To Us-20 W, Clyde, OH

이용 후기

8.2

매우 좋아요

평점 10 - 훌륭해요. 852개 이용 후기 중 335개" "
평점 8 - 좋아요. 852개 이용 후기 중 305개" "
평점 6 - 괜찮아요. 852개 이용 후기 중 130개" "
평점 4 - 별로예요. 852개 이용 후기 중 45개" "
평점 2 - 너무 별로예요. 852개 이용 후기 중 37개" "

8.2/10

청결 상태

8.8/10

직원 및 서비스

7.8/10

편의 시설/서비스

8.0/10

숙박 시설 상태 및 시설

8.4/10

친환경

이용 후기

8/10 - 좋아요

Ses 님, Chicago

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
전반적으로 만족합니다
위치빼곤 훌륭한시설에 깨끗하고 가격도 합리적임

6/10 - 괜찮아요

Eileen

The staff couldn’t be nicer. Beds were comfy and place very clean. Bathroom could use an update and the hot water tanks temp turned up a couple degrees. (Shower was hot, but could have been hotter for my tastes) A decent place for the money, but could use an update.
2024년 3월에 1박 숙박함
답변 제공: Xao RediResponse Specialist 님, 2024년 3월 19일
Thank you for sharing your feedback with us, Eileen. The team at the Red Roof Inn Clyde was pleased to know that you were fond of our nice staff and comfortable beds. However, you stated that the bathroom could have used an update and the hot water could be hotter. As such, your sentiments may be kept into consideration going forward.Guest feedback, like yours, aids in the growth of Red Roof, so we would like to extend our thanks for your feedback. It would be our pleasure to provide you with improved stays in the future.Regards,XaoRed Roof ManagementRediResponse Specialist

10/10 - 훌륭해요

Tracy 님, Fremont

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very friendly staff
2024년 2월에 7박 숙박함
답변 제공: Dannielle Rediresponse Specialist 님, 2024년 3월 5일
Dear Tracy,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF INN CLYDE. We sincerely appreciate your comments and are happy to hear you had a great experience with us, especially regarding the friendly staff here at Redroof. We hope to continue to provide great experiences for you. Positive guest feedback, like yours, is always an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for your kind words. The staff and I would love to provide you with another comfortable stay in the future.Sincerely,Red Roof Management

10/10 - 훌륭해요

Jacqueline

2024년 2월에 1박 숙박함
답변 제공: Nishaye RediResponse Specialist 님, 2024년 2월 27일
Dear Jacqueline, The staff at the Red Roof Inn Clyde and I would like to thank you for taking a moment to complete our survey from your recent stay. We are extremely happy to see that you had a wonderful experience, which resulted in your 5/5 score. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as our Red Roof team strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Once more, thank you for posting your review. We look forward to having you visit with us again in the future.Sincerely,NishayeRed Roof ManagementRediResponse Specialist

4/10 - 별로예요

Sewit

2023년 7월에 1박 숙박함
답변 제공: Xao RediResponse Specialist 님, 2024년 3월 24일
Hello Sewit,Your review of the Red Roof Inn Clyde was recently brought to our attention. The team was saddened to see that we failed to provide you with a satisfactory experience. In order to understand what prompted your 2/5 score, I welcome any further information you can provide. It is through guest feedback that Red Roof is able to make improvements.Thanks again for sharing your rating. We would love to provide you with an improved stay on your next trip.Respectfully,XaoRed Roof ManagementRediResponse Specialist

10/10 - 훌륭해요

thomas

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 1박 숙박함
답변 제공: LaTunde RediResponse Specialist 님, 2024년 2월 10일
Hello Thomas, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN CLYDE and I appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,LaTundeRed Roof Management RediResponse Specialist

10/10 - 훌륭해요

Richard

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함
답변 제공: Gabrielle RediResponse Specialist 님, 2024년 1월 25일
Thank you for taking a moment to leave a review, Richard. The staff and I at the Red Roof Inn Clyde appreciate your 5/5 score following your stay. At Red Roof, we aim to deliver enjoyable experiences for all our guests and we’re proud to have achieved that with your visit. In the future, please consider adding comments to your review to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area. Sincerely, Red Roof Management

10/10 - 훌륭해요

Robin

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 1박 숙박함
답변 제공: Kamaria RediResponse Specialist 님, 2023년 12월 23일
Hello Robin, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN CLYDE and I appreciate your 5/5 score following your stay at Red Roof. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Red Roof Management

8/10 - 좋아요

James

2023년 12월에 1박 숙박함
답변 제공: Gabrielle RediResponse Specialist 님, 2024년 1월 4일
Thank you for taking a moment to leave a review, James. The staff and I at the Red Roof Inn Clyde appreciate your 4/5 score following your stay. At Red Roof, we aim to deliver enjoyable experiences for all our guests and we’re proud to have achieved that with your visit. In the future, please consider adding comments to your review to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area. Sincerely, Red Roof Management

10/10 - 훌륭해요

Holly

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
답변 제공: Oshane RediResponse Specialist 님, 2023년 12월 6일
Hello Holly, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN CLYDE and I appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Red Roof Management

6/10 - 괜찮아요

Ichiro

2023년 11월에 1박 숙박함
답변 제공: Tianna RediResponse Specialist 님, 2023년 11월 29일
Hello Ichiro, Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn Clyde and I appreciate your 3/5 score following your stay. It would be a pleasure to hear about what took place throughout your stay and how we can improve on our service, so please consider adding comments to your survey in the future. Your feedback is critical as Red Roof strive to deliver a clean, comfortable and value-based stay to all guests.Thanks again and we hope you’ll visit us again on your next trip!Sincerely,TiannaRed Roof ManagementRediResponse Specialist

10/10 - 훌륭해요

Robin

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice all around
2023년 11월에 1박 숙박함
답변 제공: Kerry-Lee RediResponse Specialist 님, 2023년 11월 28일
Thank you Robin for your positive comments highlighting your nice stay here at the RED ROOF INN CLYDE. We at Red Roof aim to provide guest with valuable service and accommodations at a superior level and it was great to have achieved that with your visit. Please know you are a valued guest and your business with us was much appreciated.Thank you again for the perfect rating.Sincerely,Kerry-LeeRed Roof ManagementRediResponse Specialist

10/10 - 훌륭해요

Mary

좋아요: 편의 시설/서비스
Friendly check in
2023년 11월에 1박 숙박함
답변 제공: Abigail Red Roof Management RediResponse Specialis 님, 2023년 11월 9일
Hello Mary,Thank you for taking the time to tell us about your stay at the Red Roof Inn Clyde. I'm glad you found the front desk staff friendly. Positive guest feedback, like yours, is always an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, we look forward to your next stay at Red Roof.Sincerely,AbigailRed Roof ManagementRediResponse Specialist

2/10 - 너무 별로예요

Danielle

단체 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 1박 숙박함
답변 제공: Sharma RediResponse Specialist 님, 2023년 11월 5일
Hello Danielle, Thank you for taking a moment to leave a review. The staff at the RED ROOF INN CLYDE and I are disappointed to see your 1/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay, should you have any issues while at Red Roof, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip! Sincerely, Sharma Red Roof Management RediResponse Specialist

10/10 - 훌륭해요

Amber

반려동물 동반 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Thank you for a great stay ! Very hospitable
2023년 10월에 1박 숙박함
답변 제공: Sharma RediResponse Specialist 님, 2023년 11월 2일
Hello Amber,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF INN CLYDE. I am glad to read you found your stay to be great and very hospitable resulting in a 5/5 score.Once more, thank you for your review. Red Roof hope to continue to provide great experiences for you.Sincerely,SharmaRed Roof ManagementRediResponse Specialist

10/10 - 훌륭해요

sarah

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Halloweekend trip
Super quick check in, nice quiet, cozy room
2023년 10월에 1박 숙박함
답변 제공: Sharma RediResponse Specialist 님, 2023년 11월 1일
Dear Sarah,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF INN CLYDE. I am happy to hear that you found our check-in to be super quick, and your room to be nice, quiet and cozy resulting in a 5/5 score.Thank you again for your kind words. Red Roof hope to continue to provide great experiences for you. Sincerely,Sharma Red Roof Management RediResponse Specialist

10/10 - 훌륭해요

Teresa

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 1박 숙박함
답변 제공: Toni-Ann RediResponse Specialist 님, 2023년 10월 25일
Hello Teresa,I am pleased to have had you as our guest at our Red Roof Inn. Your 5/5 score is much appreciated, Yet; we would love for you to consider adding comments to your survey in the future, to assist us in discovering what we’re doing well and how we can improve our service, to make your stay that much better.Thanks again, we do hope you will choose to stay with us again at Red Roof, so we can have the opportunity to provide you with an even better experience.Sincerely,Toni-AnnRed Roof ManagementRediResponse Specialist

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Could’ve been a little cleaner some spots on the couch not sure if they were permanently stained or white didn’t want to find out.
2023년 10월에 1박 숙박함
답변 제공: Sharma RediResponse Specialist 님, 2023년 10월 24일
Dear Valued Guest,Thank you for taking the time to tell us about your experience at the RED ROOF INN CLYDE. I am sorry that your experience did not meet your expectations due to the cleanliness of the couch not being up to your standards.Thank you again for sharing your concern and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging. Very truly yours,Sharma Red Roof Management RediResponse Specialist

8/10 - 좋아요

Mary

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 2박 숙박함
답변 제공: Sharma RediResponse Specialist 님, 2023년 10월 23일
Hello Mary,Thank you for taking a moment to leave a review. The staff at the RED ROOF INN CLYDE and I appreciate your 4/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay, should you have any issues while at Red Roof, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Sharma Red Roof Management RediResponse Specialist

10/10 - 훌륭해요

Roxanne

2023년 10월에 1박 숙박함
답변 제공: Olivia RediResponse Specialist 님, 2023년 10월 31일
Thank you, Roxanne, for taking a moment to complete our survey. The staff at the Red Roof Inn Clyde and I appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip. Sincerely,OliviaRed Roof Management RediResponse Specialist

10/10 - 훌륭해요

Maureen

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 1박 숙박함
답변 제공: Kerry-Lee RediResponse Specialist 님, 2023년 10월 6일
Hello Maureen, Thank you for taking the time to leave a review. I appreciate your comments regarding your recent stay at the RED ROOF INN CLYDE. It’s great to see you enjoyed your stay, resulting in a 10/10 score. At Red Roof, we aim to deliver enjoyable experiences for all our guest and we’re proud to have achieve that with your visit. In the future, please consider adding comments to your review to let us know what we’re doing well and where we can improve. Comments like yours, is always an encouragement to all of our staff as we aim to continuously improve the quality of our services to enhance our guest experiences. Thank you again for sharing your review and we can’t wait to see you under our roof soon. Sincerely, Kerry-Lee Red Roof ManagementRediResponse Specialist

6/10 - 괜찮아요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Okay except for smoking.
Decent basic hotel. Breakfast edible but not great. One problem we’ve had there for multiple stays is the smell of skunk weed in the hallways and seeping under the door. It’s disgusting.
2023년 9월에 3박 숙박함
답변 제공: Dannielle Rediresponse Specialist 님, 2023년 9월 26일
Dear Valued Guest,We are sorry to hear your recent experience at the RED ROOF INN CLYDE did not meet your expectations. I will certainly bring this to the property’s attention in an effort to address your concern. We appreciate your business and truly value your feedback.Sincerely,DannielleRed Roof ManagementRediresponse Specialist

2/10 - 너무 별로예요

Mary

2023년 9월에 1박 숙박함
답변 제공: Dannielle Rediresponse Specialist 님, 2023년 9월 26일
Hello Mary, Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn Clyde and I are saddened to see your 1/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip.Sincerely,Dannielle Red Roof Management Rediresponse Specialist

6/10 - 괜찮아요

Robert

가족 여행
Pool was cold not heated
2023년 9월에 6박 숙박함
답변 제공: Toni-Ann RediResponse Specialist 님, 2023년 9월 24일
Dear Robert,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF INN CLYDE. We sincerely appreciate your comments and we're very sorry you were unhappy with your experience. You indicated that you were unsatisfied with the temperature of the pool. This is truly regrettable. I am grateful for the feedback you provided so we are able to continually improve our hotel.We will take your comments into consideration to make changes to improve our customer experience here at Red Roof.Sincerely,Toni-AnnRed Roof ManagementRediResponse Specialist

10/10 - 훌륭해요

Kathleen

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Highly Recommend
There are not enough good things I can say about how well we were treated. I highly recommend this Red Roof Inn!
2023년 9월에 2박 숙박함
답변 제공: LaTunde Murrant. Rewards Specialist 님, 2023년 9월 23일
Dear Kathleen,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF INN CLYDE. Red Roof sincerely appreciates your 10/10 score and your comments. We are happy to hear you had a great experience with us, especially regarding how well you were treated while staying with us. We aim to deliver a positive experience for all our guests and we're happy you were satisfied with your stay. Positive guest feedback, like yours, is always an encouragement to all of our staff as we strive to continuously improve the quality of our services.We hope to continue to provide great experiences for you. Thank you again for sharing your comments with us. We look forward to hosting you again in the future.Sincerely,LaTundeRed Roof Management RediResponse Specialist

10/10 - 훌륭해요

Steve

좋아요: 직원 및 서비스
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Will avoid Red Roof. Old and even through they attempted to improve, the cleanliness and condition was not something I would repeat.
2023년 8월에 1박 숙박함

10/10 - 훌륭해요

Barbara

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was easy to get to
2023년 8월에 2박 숙박함
답변 제공: Tianna RediResponse Specialist 님, 2023년 9월 2일
Hello Barbara, Thank you for taking a moment to complete our survey. Myself and the staff at the Red Roof Inn Clyde appreciate your 5/5 score following your stay. It's great to read that everything went well throughout your stay. Our goal is to provide a clean and comfortable stay for all our guests and we're proud to have achieved that with your visit. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area. Sincerely, Tianna RediResponse Specialist

10/10 - 훌륭해요

Brinee

연인과의 여행, 아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 8월에 1박 숙박함
답변 제공: Tianna RediResponse Specialist 님, 2023년 8월 27일
Hello Brinee,Thank you for taking a moment to complete our survey. Myself and the staff at the Red Roof Inn Clyde appreciate your 5/5 score following your stay. Our goal is to provide a clean and comfortable stay for all our guests and we're proud to have achieved that with your visit. It would be a pleasure to hear about what went well throughout your visit and where we can improve on our services, so in the future please consider adding comments to your survey. The staff and I would like to thank you again for posting your review. We look forward to welcoming you back in the future!Sincerely,TiannaRediResponse Specialist

8/10 - 좋아요

Lynn

좋아요: 청결 상태, 직원 및 서비스
2023년 8월에 1박 숙박함
답변 제공: Nishaye Red Roof Management 님, 2023년 8월 18일
Dear Lynn, Thank you for taking a moment to complete our survey from your recent stay at the Red Roof Inn Clyde. We aim to deliver a positive experience for all our guests and we're happy you were satisfied with your stay, prompting your 4/5 score. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,NishayeRed Roof ManagementRediResponse Specialist

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Very nice. Service desk was very nice and helpful. And we really were pleased to see that the floors were updated to laminate flooring. It seemed so much more sanitary than carpet.
2023년 8월에 2박 숙박함
답변 제공: Nishaye Red Roof Management 님, 2023년 8월 18일
Dear Valued Guest,Thank you for taking the time to tell us about your experience at the Red Roof Inn Clyde. I'm thrilled to see that you loved the helpfulness of our staff and our updated room, prompting your 8/10. Our goal is to provide a clean and comfortable stay for all our guests and we're proud to have achieved that with your visit. We always enjoy hearing about the positive experiences our guests have at our hotels. Positive guest feedback, like yours, is always an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your comments with us. We look forward to hosting you again in the future.Very truly yours,NishayeRed Roof ManagementRediResponse Specialist

10/10 - 훌륭해요

Joseph

출장 여행, 반려동물 동반 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Good for parking for RVs
2023년 8월에 1박 숙박함
답변 제공: Toni-Ann RediResponse Specialist 님, 2023년 8월 15일
It is so rewarding to read that you had a great stay with us, Joseph. Thank you for your comments. We’re happy to see that you found our RV parking to be convenient to your needs. I’m so glad we earned your 5/5 score. The feedback you’ve provided will be used to continually improve our hotel. Thank you for choosing Red Roof Inn Clyde, Joseph. We hope to see you again soon. Sincerely, Toni-Ann RediResponse Specialist - Redroof

10/10 - 훌륭해요

Danette

Very clean. Great value.
2023년 8월에 1박 숙박함
답변 제공: Dannielle Rediresponse Specialist 님, 2023년 8월 12일
Dear Danette,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF INN CLYDE. We sincerely appreciate your comments and are happy to hear you had a great experience with us, especially regarding our clean room and great value. We hope to continue to provide great experiences for you. Positive guest feedback, like yours, is always an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for your kind words. The staff and I would love to provide you with another comfortable stay in the future.Sincerely,Dannielle Red Roof Management

10/10 - 훌륭해요

Paula

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was a nice out-of-the-way place
2023년 6월에 2박 숙박함
답변 제공: Kerry-Lee RediResponse Specialist 님, 2023년 8월 4일
Dear Paula, Thank you for taking the time to complete our guest survey. I appreciate your comments regarding your recent stay at the RED ROOF INN CLYDE. We appreciate your kind remarks and are happy to hear your stay was nice. Feedback from our guests is always welcome as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels. Sincerely, Kerry-Lee RediResponse Specialist

6/10 - 괜찮아요

Jeff

가족 여행
I've stayed in nicer.
We were just looking for a place to sleep for the night. A family of 4 heading home from Cedar Point. Clyde was on our way. Arrived to check in about 11pm, the lady at the front desk was away running a blanket to someone. We arrived at our room to smell of weed, So much for the NO Smoking policy. Our room was OK, Had to request more Pillows, The deadbolt would not lock, the outside door on the end of the building does not lock. Only enough towels in the room for 2, Toilet backed up, finally went down without plunging. Free Breakfast was good.
2023년 7월에 1박 숙박함
답변 제공: Kerry-Lee RediResponse Specialist 님, 2023년 8월 3일
Dear Jeff,We are sorry to hear your recent experience at the RED ROOF INN CLYDE did not meet your expectations. I will certainly bring this to the property’s attention in an effort to address your concern. We appreciate your business and truly value your feedback. Sincerely, Kerry-Lee RediResponse Specialist

8/10 - 좋아요

Deborah

2023년 7월에 1박 숙박함
답변 제공: Sharma RediResponse Specialist 님, 2023년 8월 22일
Hello Deborah, Thank you for taking a moment to leave a review. The staff at the RED ROOF INN CLYDE and I appreciate your 4/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Sharma Red Roof Management RediResponse Specialist

2/10 - 너무 별로예요

Brenden

2023년 7월에 1박 숙박함
답변 제공: Sharma RediResponse Specialist 님, 2023년 8월 22일
Hello Brenden, Thank you for taking a moment to leave a review. The staff at the RED ROOF INN CLYDE and I appreciate your 1/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Sharma Red Roof Management RediResponse Specialist

10/10 - 훌륭해요

Corey

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 7월에 4박 숙박함
답변 제공: Kerry-Lee RediResponse Specialist 님, 2023년 7월 31일
Dear Corey,We at the RED ROOF INN CLYDE are thrilled to have earned your perfect scoring of 10/10 in regards to your recent stay with us. In the future we would love for you to please consider adding comments to your survey about your stay to let us know what we are doing wrong and where we can improve to enhance our guest experiences. Your feedback is critical as we aim to provide clean, comfortable, affordable stays for all our guests.Thank you again for your scoring. We hope to see you again soon.Sincerely,Kerry-LeeRediResponse Specialist

8/10 - 좋아요

David

2023년 7월에 2박 숙박함
답변 제공: Toni-Ann RediResponse Specialist 님, 2023년 8월 17일
Hello David, Thank you for being our guest. I appreciate your 4/5 score following your stay, but would love for you to consider adding comments to your survey to let us know what we’re doing well and where we can improve to provide you with a better experience. I do hope that you will return to our hotel, or any other long term lodging locations in the future. Sincerely, Toni-Ann RediResponse Specialist

4/10 - 별로예요

Heather

2023년 7월에 3박 숙박함
답변 제공: Sharma RediResponse Specialist 님, 2023년 7월 27일
Hello Heather,Thank you for taking a moment to leave a review. The staff at the RED ROOF INN CLYDE and I is disappointed to see your 2/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Sharma Red Roof Management RediResponse Specialist

10/10 - 훌륭해요

BASILIO 님, lawrence

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great place to stay plus free breakfast
2023년 7월에 1박 숙박함
답변 제공: Shanan 님, 2023년 7월 22일
Thank you for your review!! We hope to see you again soon!

8/10 - 좋아요

Robert

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
A door on the northwest side of the building had a broken locking device thus compromising security because it would not lock.
2023년 7월에 1박 숙박함
답변 제공: LaTunde Murrant. Rewards Specialist 님, 2023년 7월 21일
Dear Robert,Thank you for taking the time to tell us about your experience at the RED ROOF INN CLYDE. I am sorry that your experience did not meet your expectations. Please accept our sincerest apologies for the broken lock device on the door which was compromising your security and safety because it would not lock. This concern will be taken into consideration and shared with management.At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Very truly yours,LaTundeRed Roof Management RediResponse Specialist

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Very clean and host Dawn went above and beyond to make sure we were comfortable!
2023년 7월에 1박 숙박함
답변 제공: Nishaye RediResponse Specialist 님, 2023년 7월 14일
Dear Valued Guest, Thank you for taking the time to complete our guest survey from your recent stay at the Red Roof Inn Clyde. Our goal is to provide a clean and comfortable stay for all our guests and we're proud to have achieved that with your visit, prompting your 10/10 score. I am proud of my teammate Dawn for his exceptional customer service, which resulted in your kudus. Positive guest feedback, like yours, is always an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thanks again and we hope you’ll visit us again on your next trip! We look forward to seeing you in your future travels.Sincerely,NishayeRediResponse Specialist

10/10 - 훌륭해요

Mario

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Easy access to wherever you need to go in Sandusky or Erie county. I super appreciated Dawn's friendliness and conversation during check in as we had just come from a terrible stay at a different hotel in PA the previous night. Facilities are more than adequate for the pricing and breakfast was no more or no less than what was needed to get us going for the rest of trip in the morning. Will def be back when I need to stay in the area.
2023년 7월에 1박 숙박함
답변 제공: Sharma RediResponse Specialist 님, 2023년 7월 9일
Dear Mario,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF INN CLYDE. I am thrilled to read your comments regarding you found our hotel to be easily accessible to wherever you needed to go in Sandusky or Erie county, the facilities to be more than adequate for the pricing, you were pleased with the friendliness of our staff Dawn, and all the other kind remarks highlighted resulting in a 5/5 score. I will be sharing your comments with the rest of the team.Thank you again for your kinds words. The staff and I would love to provide you with another comfortable stay in the future.Sincerely,SharmaRed Roof ManagementRediResponse Specialist

10/10 - 훌륭해요

Wren

반려동물 동반 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Very accommodating, pool is nice. Rooms and BR well appointed
2023년 7월에 1박 숙박함
답변 제공: Sharma RediResponse Specialist 님, 2023년 7월 6일
Dear Wren,Thank you for taking the time to leave a review. I appreciate your comments regarding your recent stay at the RED ROOF INN CLYDE. It's great to hear that you found our staff to be very accommodating, the pool to be nice, and the rooms and bathroom to be well appointed prompting your 5/5 score. Positive guest feedback, like yours, is always an encouragement to all of our staff as we strive to continuously improve the quality of our services. Once more, thank you for your kind words. We hope to continue to provide great experiences for you.Sincerely,Sharma Red Roof ManagementRediResponse Specialist

6/10 - 괜찮아요

Rahul

가족 여행
별로예요: 숙박 시설 상태 및 시설, 객실의 편안함
Pretty average
Very average hotel. But you get what you pay.
2023년 7월에 1박 숙박함
답변 제공: Sharma RediResponse Specialist 님, 2023년 7월 6일
Dear Rahul,Thank you for taking the time to leave a review. I appreciate your comments regarding your recent stay at the RED ROOF INN CLYDE. We sincerely appreciate your comments and are happy to hear that our hotel met your needs prompting your 3/5 score. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,Sharma Red Roof ManagementRediResponse Specialist

8/10 - 좋아요

Michael

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great State comfortable rooms
2023년 7월에 2박 숙박함
답변 제공: Sharma RediResponse Specialist 님, 2023년 7월 6일
Hello Michael,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF INN CLYDE. I am happy to hear that you found the state to be great and the rooms to be comfortable prompting your 4/5 rating. Positive guest feedback, like yours, is always an encouragement to all of our staff as we strive to continuously improve the quality of our services. Once more, thank you for your review. We hope to continue to provide great experiences for you.Sincerely,Sharma Red Roof Management RediResponse Specialist

6/10 - 괜찮아요

Gloria

2023년 6월에 1박 숙박함
답변 제공: Shanan 님, 2023년 7월 22일
Thank you for your review!

6/10 - 괜찮아요

Michaela

가족 여행
좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
Older hotel, showing its age a bit with patched tubs, creaky floors on upper level, etc.. Staff very friendly, amentities were good. Not safe walking distance to eateries as it is off busy road
2023년 6월에 1박 숙박함
답변 제공: Sharma RediResponse Specialist 님, 2023년 7월 4일
Dear Michaela,Thank you for taking the time to tell us about your experience at the RED ROOF INN CLYDE. It's great to hear that you found our staff to be friendly and the amenities to be good. However, I am sorry the upkeep of our hotel was not being up to your standards and you were faced with safety concerns regarding the road. Guest safety is one of our top priorities, so I am disappointed to hear that was not achieved with you.Please know that we value you as our guest and appreciate your business. Thank you for sharing your experience and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Very truly yours,SharmaRed Roof ManagementRediResponse Specialist

10/10 - 훌륭해요

KARI 님, Lake Orion

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Friendly staff, close proximity to where we were visiting during day. Clean and seems like safe surroundings
2023년 6월에 1박 숙박함
답변 제공: Nishaye RediResponse Specialist 님, 2023년 7월 14일
Dear Kari, Thank you for taking the time to complete our guest survey from your recent stay at the Red Roof Inn Clyde. Our goal is to provide a clean and comfortable stay for all our guests and we're proud to have achieved that with your visit, prompting your 5/5 rating. I am glad to read that you loved the friendliness of our staff and the convenience of our hotel. We always enjoy hearing about the positive experiences our guests have at our hotels.Our team is committed to satisfying our guests, so we are very thankful for your feedback. Please know that we value you as our guest and appreciate your business. Thanks again and we hope you’ll visit us again on your next trip! We look forward to seeing you in your future travels.Sincerely,NishayeRediResponse Specialist

10/10 - 훌륭해요

Ellen

2023년 6월에 1박 숙박함
답변 제공: LaTunde Rediresponse Specialist 님, 2023년 7월 18일
Hello Ellen, Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn Clyde and I appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,LaTundeRed Roof Management RediResponse Specialist