고급 침구, 책상, 암막 커튼, 다리미/다리미판

라마다 바이 윈덤 제니아 여행 후기

3 out of 5
라마다 바이 윈덤 제니아
300 Xenia Towne Square, Xenia, OH

이용 후기

5.2
평점 10 - 훌륭해요. 691개 이용 후기 중 55개" "
평점 8 - 좋아요. 691개 이용 후기 중 135개" "
평점 6 - 괜찮아요. 691개 이용 후기 중 162개" "
평점 4 - 별로예요. 691개 이용 후기 중 159개" "
평점 2 - 너무 별로예요. 691개 이용 후기 중 180개" "

5.2/10

청결 상태

6.4/10

직원 및 서비스

4.2/10

편의 시설/서비스

4.8/10

숙박 시설 상태 및 시설

4.6/10

친환경

이용 후기

2/10 - 너무 별로예요

Clayton

아이를 동반한 가족 여행
별로예요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Property was closed

6/10 - 괜찮아요

Karen

가족 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Last stand
I just learned that hotel will be closed as of Nov 1. It was affordable and within distant of our family members University. My family was able to afford such accommodations now we don’t know what to expect. Sorry to see them go. It wasn’t the best but affordable.
2022년 10월에 1박 숙박함

6/10 - 괜찮아요

Kelly

좋아요: 직원 및 서비스
별로예요: 청결 상태, 객실의 편안함
I understand the hotel is beeing torn down. Your staff were great! But the hotel did need some update and the bed wad not so comfortable.
2022년 10월에 3박 숙박함

2/10 - 너무 별로예요

Marquita

2022년 10월에 1박 숙박함
답변 제공: Manager 님, 2022년 10월 28일
Thank You for the review.

4/10 - 별로예요

실제 이용하신 고객

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
The staff was super nice, but
Honestly, this hotel is very very dirty. Our sheets hadnt been changed from the last people who stayed. There were clearly body stains. We ended up bringing in a blankie and sleeping on top pf everything. Had a lot of trouble getting the shower to work. Hot water came and went. Smelled bad. The roaches had no fear, they just ran around willy nilly. Even the floors in the public areas were visibly dirty. Ceiling tiles were hanging. There was some weird patch hanging in our bathroom. All the lamps and tables had a layer of dust. I slept with the lights on because i was afraid of what might crawl on me. Everything was visibly dirty. If it waant for the fact that it is non refundable we would not have stayed at this place.
2022년 10월에 2박 숙박함
답변 제공: Manager 님, 2022년 10월 25일
Apologies for the inconvenience caused to you. We value your feedback

4/10 - 별로예요

Amit 님, Troy

별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
2022년 10월에 2박 숙박함

2/10 - 너무 별로예요

Denise

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I worst hotel every! They my won’t even help me get a refund. They were bed bugs in my room and refused to it no one go there
2022년 10월에 1박 숙박함
답변 제공: Manager 님, 2022년 10월 22일
Apologies for the inconvenience caused to you.

2/10 - 너무 별로예요

Misty

별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 10월에 1박 숙박함
답변 제공: Manager 님, 2022년 10월 20일
We appreciate your feedback

6/10 - 괜찮아요

Erin

가족 여행
좋아요: 청결 상태
별로예요: 숙박 시설 상태 및 시설, 객실의 편안함
Cheap, clean and Eh.
The hotel was clean and cheap, thats the best i can say about it. The overall condition of the hotel was run down and the bed was without a doubt the most uncomfortable bed ive ever slept on. But there wasnt anything that could be done about it honestly. The room and linens were clean, and honestly, thats what is important to me. I wasnt expecting anything amazing with the price being so cheap lol.
2022년 10월에 2박 숙박함
답변 제공: Manager 님, 2022년 10월 20일
Thank you for the feedback. We appreciate it

4/10 - 별로예요

Sheletta

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Smoke smell
When you first walk in the overpowering smell of cigarettes smoke hits you .when you get to your room it also smells like smoke .
2022년 10월에 2박 숙박함
답변 제공: Manager 님, 2022년 10월 20일
Thank You for the feedback

8/10 - 좋아요

Debra 님, Waupaca

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
A nice place to stop for the night while traveling. Room was clean and comfortable. Air conditioner was very loud though. Liked the grab and go option for breakfast for travelers leaving early.
2022년 10월에 1박 숙박함
답변 제공: Manager 님, 2022년 10월 20일
Thank You for the feedback. We appreciate it

4/10 - 별로예요

Mark

단체 여행
별로예요: 숙박 시설 상태 및 시설, 객실의 편안함
Very uncomfortable stay
Many items in the hotel itself and in our room did not work. The bed linens were stained. Very uncomfortable stay.
2022년 10월에 1박 숙박함
답변 제공: Manager 님, 2022년 10월 13일
Apologize for the inconvenience caused to you. We appreciate your feedback

8/10 - 좋아요

Sherry

좋아요: 직원 및 서비스
2022년 10월에 1박 숙박함

6/10 - 괜찮아요

Heather

가족 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설
2022년 10월에 1박 숙박함
답변 제공: Manager 님, 2022년 10월 3일
Thank You for the feedback. We appreciate it

6/10 - 괜찮아요

James

좋아요: 청결 상태, 직원 및 서비스
별로예요: 객실의 편안함
Old and worn but still clean and nice.
Staff was great everything was clean but old and worn. The bed was very uncomfortable. No breakfast to be found.
2022년 9월에 2박 숙박함
답변 제공: Manager 님, 2022년 10월 3일
Thank You for the feedback. We appreciate it

4/10 - 별로예요

Brian

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
I would not recommend.
Room very dirty . Its like housekeeping doesnt do there job . Tv had something on it, found food on the floor under the bed . Bathroom door had screws in it to keep door together and the screws wasnt screwed in and door had a hard time closing. To get into room the card key didnt work took a few mins putting card in and out to get in room. Stained aheets and comforters. Furniture had stains. Over all room wasnt worth what i paid .
2022년 9월에 1박 숙박함
답변 제공: Manager 님, 2022년 10월 4일
Thank You for the feedback. We will work on it. We apologize for the inconvenience caused to you

4/10 - 별로예요

Arnold

가족 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
This is one of the worst hotels I have been in. The shower holds water and it looks like the drain has something growing in it. The room and corridors look old and run down, the beds are not comfortable, the lift opens and closes excruciatingly slowly, and we booked based on there being a breakfast as advertised, yet there was none. They had a nice room for one (probably the nicest looking room in the whole place), but it was not open at all! I can and have put up with a lot from various hotels, but a refusal to provide breakfast (which is the top things that I look for in any hotel) is inexcusable!
2022년 10월에 1박 숙박함
답변 제공: Manager 님, 2022년 10월 3일
Thank You for the feedback. We will look into it

2/10 - 너무 별로예요

Brian D

가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Much of the landscaping was not tended, overgrown, not trimmed. Building need much updating,
2022년 9월에 2박 숙박함
답변 제공: Manager 님, 2022년 10월 3일
Thank You for the feedback.

2/10 - 너무 별로예요

Richard

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Water leaked around the commode, Ceiling tiles/drywall were falling apart, Floors were filthy & sticky. Night door safety lock was broken and when I asked management to fix it, no one came to fix it. Ice maker only working on 1st floor. Person at front desk said Ohio Dept. of Health is shutting them down the end of October 2022.
2022년 9월에 2박 숙박함
답변 제공: Manager 님, 2022년 10월 3일
We apologize for the inconvenience caused to you. We will work on it.

4/10 - 별로예요

Marlyn

별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
THE STAFF WAS FRIENDLY, BUT NO DAILY CLEAN OF THE ROOM, NO PHONE IN THE ROOM, NO COMPLIMENTARY BREAKFAST, NO COMPUTER ROOM.
2022년 9월에 4박 숙박함
답변 제공: Manager 님, 2022년 10월 3일
Thank You for the feedback. We will work on it

6/10 - 괜찮아요

Michael

좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스
The room controls didn't seem to work. The thermostat indicated 64 degrees, but it was easily 70 overnight. The management was horrible and completely uncooperative regarding someone in their parking lot, right by their front door backed-into my car.
2022년 9월에 1박 숙박함
답변 제공: Manager 님, 2022년 9월 27일
Thank You for the feedback. We will work on it

2/10 - 너무 별로예요

Becky

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
She try to make us pay more even though I had already paid for everyone staying and I refused. I did not get the handicap room I was told was available for me. The floor in my bathroom was like a dirt floor. The toilet was very and low to the floor so because I am handicapped I had to have help getting on and off. I actually used bathrooms everywhere else I could on the trip because of it. This ruined my vacation!
2022년 9월에 2박 숙박함
답변 제공: Manager 님, 2022년 9월 26일
Apologies for the inconvenience caused to you.

4/10 - 별로예요

Melissa

아이를 동반한 가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
It was close to our family we were visiting. Also it was below $100 a night. The staff was always polite when we talked to them. But we checked out a night early after we saw two roaches and the limit of two towels a day. There were 4 of us in the room. Rooms could have been cleaner.
2022년 9월에 3박 숙박함
답변 제공: Manager 님, 2022년 9월 21일
We apologize for the inconvenience caused to you. We will take care of this issue. Thank You for letting us know.

2/10 - 너무 별로예요

Kyle

단체 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
I stayed in room 205 there were roaches in the door jam in the bathroom, in the desk drawer where there was a old cleaning rag or towel. There was dirt under the mattress so they clearly have cleaners who are FAR from thorough. I wasn’t expecting much for $70 a night but this was unacceptable. The staff at the front desk as others have stated are very kind and understanding but the management needs to get better cleaning staff there is no excuse for how dirty it was.
2022년 9월에 2박 숙박함
답변 제공: Manager 님, 2022년 9월 21일
We apologize for the inconvenience caused to you. We have addressed this issue now. We hope to serve you better next time.

4/10 - 별로예요

Robert

가족 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
The room was dirty and the sheets were stained we had to have them changed overall it’s not a nice place to stay
2022년 9월에 1박 숙박함
답변 제공: Manager 님, 2022년 9월 25일
Thank You for the feedback

8/10 - 좋아요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2022년 9월에 4박 숙박함
답변 제공: Manager 님, 2022년 9월 21일
Thank You for the feedback. We appreciate it.

4/10 - 별로예요

Renee

반려동물 동반 여행, 가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
We were in town for a dog show. The price was right and it was dog friendly. Bed sheets and pillows were stained. We had 4 people in the room, but only towels for two and when we asked for more they said they were out, but we could check the next day. Next day they would not give us more towels without returning the dirty towels and we had to argue that we had 4 people. The ice machine was filthy and did not work. The only highlight was the shower, which had excellent water pressure.
2022년 9월에 2박 숙박함
답변 제공: Manager 님, 2022년 9월 18일
Thank You for the feedback. We appreciate it

2/10 - 너무 별로예요

William

가족 여행
좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
No bedding in room when we arrived.
2022년 9월에 1박 숙박함
답변 제공: Manager 님, 2022년 9월 18일
We apologize for the inconvenience caused to you. We appreciate your feedback

4/10 - 별로예요

Donald

단체 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Buyer beware
Cockroaches everywhere. Wallpaper coming off. Not clean
2022년 9월에 1박 숙박함

2/10 - 너무 별로예요

Michael Andes

출장 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Thanks but no thanks!
Bad location, holes in bed linens, was not happy at all and would not recommend.
2022년 9월에 1박 숙박함
답변 제공: Manager 님, 2022년 9월 18일
Thank You for the feedback

6/10 - 괜찮아요

Jack

좋아요: 직원 및 서비스, 객실의 편안함
Pluses and minuses but internet a pain
This is a family run hotel, unlike Ramada corp hotels. Has its good points and bad. Pros: Roomy enough for a desk and chair along with the two double beds. Beds were comfortable. The bathtub was roomy and comfortable to take a shower. Had elevators to top floors. Lots of free parking. Friendly people. No problem providing extra towels unlike other family run hotels I've been to. Comcast cable on TV. A door between the bathtub/toilet area and sink area so steam did not penetrate and privacy. Very good location across and near restaurants and shopping. Reasonable price matches accommodation. Cons: The internet logs you off every 20 min when you're in the middle of on-line work. That's really bad and constant hassle. Ceiling on top floor has lots of water damage from obvious leaky roof. The owner turned off both of the ice machines so we had to go to lobby to ask for ice. A pain. Chair at desk was broken, they provided a replacement. The fan in bathroom quite noisy. I'm sure others complained. Neutral: Iron but no ironing board. I'm sure they would have provided if needed. Room cleaning only when requested. We did one day and it was done. Only one of two elevators working, but occupancy kind of low.
2022년 8월에 3박 숙박함
답변 제공: Manager 님, 2022년 9월 18일
Thank You for the feedback. We appreciate it

6/10 - 괜찮아요

MARILYN

단체 여행, 가족 여행
별로예요: 편의 시설/서비스
Price is key. But 3 people in a room need 3 sets of towels not 2 with no more available.
2022년 9월에 2박 숙박함
답변 제공: Manager 님, 2022년 9월 18일
Thank You for the feedback. We appreciate it.

4/10 - 별로예요

Tyrone

2022년 9월에 1박 숙박함
답변 제공: Manager 님, 2022년 9월 18일
Thank You for the feedback. We appreciate it

6/10 - 괜찮아요

Deanna

좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
2022년 8월에 2박 숙박함
답변 제공: Manager 님, 2022년 8월 30일
Thank You for the feedback. We appreciate it

4/10 - 별로예요

Brian

출장 여행
별로예요: 숙박 시설 상태 및 시설
Don't come for the breakfast
The website says breakfast - which was not warm. A brown bag with a small roll, a granola bar, and a micro juice box. The website touts the lounge, which was closed.
2022년 8월에 1박 숙박함

4/10 - 별로예요

Karen

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
First and last time stay
I only had internet access myself and room was for three people. I had to sign on and sign off throughout the day. They only gave me towels for one person. I had to request more. Parking area was crowded and had no lines to show you how to park.
2022년 8월에 2박 숙박함
답변 제공: Manager 님, 2022년 8월 29일
Thank You for the feedback. We apologize for the inconvenience caused

6/10 - 괜찮아요

Justin

출장 여행
좋아요: 청결 상태
The photos of the place is the total opposite then what the appearance is. The photos show it has a functional bar and game area. The front desk personnel said that it’s closed permanently. One out of the two elevators where not working and the staff said it’s been like that for most of the year.
2022년 8월에 4박 숙박함
답변 제공: Manager 님, 2022년 8월 30일
Thank You for the feedback. However, bar and restaurant closure information has been updated on all the portals. During maintenance only one elevator functions.

4/10 - 별로예요

Marie

출장 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설
The property doesn't look like the pictures. It is run down and dirty. The WiFi didn't work the first night but did work with some buffering issues the other days. Breakfast was a bag of prepackaged foods.
2022년 8월에 3박 숙박함
답변 제공: Manager 님, 2022년 8월 29일
Thank You for the feedback

8/10 - 좋아요

Jill

2022년 8월에 1박 숙박함

2/10 - 너무 별로예요

Dennis

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 8월에 1박 숙박함
답변 제공: Manager 님, 2022년 8월 29일
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4/10 - 별로예요

Jim

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
별로예요: 숙박 시설 상태 및 시설
2022년 8월에 1박 숙박함
답변 제공: Manager 님, 2022년 8월 29일
Thank You for the feedback

10/10 - 훌륭해요

Judy C

연인과의 여행
좋아요: 청결 상태
Spacious room. Lots of seating.
2022년 8월에 1박 숙박함
답변 제공: Manager 님, 2022년 8월 29일
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8/10 - 좋아요

Nichole

가족 여행
좋아요: 직원 및 서비스
별로예요: 편의 시설/서비스
This is an old property that is fairly maintained which is why the price is low. The rooms are clean which is all I needed for 2 nights. The halls & carpets in the halls are old. No amenities other than a brown bag breakfast. Lounge & pool closed. Overall, it’s good for a couple nights or if that’s all you can afford. The front desk staff were very friendly and greeted us upon every entrance.
2022년 8월에 2박 숙박함
답변 제공: Manager 님, 2022년 8월 15일
Thank You for the feedback. We really appreciate it

2/10 - 너무 별로예요

justyn

별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
PLEASE BEWARE..my husband abd i reserved 3 nights ..before entering the facility it smelled of mildew/mold..the Lobby also smelled of mildew/mold..the sofa in the lobby was so dirty you could see stains.The coffe /end tables was chipped so bad..There were no amenities at all.There is no Elevator certificate in the elevator. Our room only had 3 dingy towels,carpet dirty and refrigerator made a loud noise causing us to unplug it. Telephone didn't work had to use my cell phone to call the front desk.The breakfast was provided in a brown paper bag. Thank goodness we brought disinfectant and cleaning supplies. This facility need to be torn down and reported to the BBB for false advertisements. I can't believe Wyndham attatched their name to this facilty.. Pictures and writing lied. This facility is a negative zero rating...when we go back to Xenia OH..we will stay at the Hampton or travel 20 miles .
2022년 8월에 3박 숙박함

4/10 - 별로예요

Michael

단체 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
You get what you pay for.
I understand I picked the hotel for it’s low rates, but I had to jump through hoops to get enough towels. The towels and bedding had an unpleasant odor. Although it was two night stay, I received no made service on Saturday.
2022년 8월에 2박 숙박함
답변 제공: Manager 님, 2022년 8월 10일
Thank You for the feedback. Housekeeping services are provided upon request. We apologize for the inconvenience.

6/10 - 괜찮아요

Sharice L

출장 여행, 가족 여행
좋아요: 직원 및 서비스
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
This is very affordable. I love the price, but the property as a whole could use a whole lot of updating, renovating and remodeling. This place has great potential because of the location.
2022년 7월에 1박 숙박함
답변 제공: Manager 님, 2022년 8월 2일
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4/10 - 별로예요

lawrence

별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 7월에 1박 숙박함
답변 제공: Manager 님, 2022년 7월 22일
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8/10 - 좋아요

chester

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
It was close to where we were going
2022년 6월에 1박 숙박함
답변 제공: Manager 님, 2022년 6월 15일
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6/10 - 괜찮아요

Ronald

단체 여행
별로예요: 직원 및 서비스
The website stated breakfast was available it was not. I expected the pool to be open as it was Memorial day weekend, it had not even started to be prepared for the season
2022년 5월에 3박 숙박함
답변 제공: Manager 님, 2022년 6월 15일
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2/10 - 너무 별로예요

Linda

단체 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
This place sucks
The room was dirty and had not been vacuumed. The sink was cracked and the mirror filthy. Room had a bad odor, smoke and body odor. Dead bolton the door did not work. The sheets had holes in them. Hallways were dirty and had torn wallpaper. The reception area was uninviting. The exit staircase on the first floor smelled of mold, and door at the bottom was locked.
2022년 5월에 2박 숙박함
답변 제공: Manager 님, 2022년 6월 15일
Thank You for the feedback.