외관
예약 가능 여부 확인

수퍼 8 바이 윈덤 더글러스 여행 후기

2 out of 5
수퍼 8 바이 윈덤 더글러스
1610 Peterson Ave S, US Hwy 441 S. and Hwy 221 S., Douglas, GA

이용 후기

6.8
평점 10 - 훌륭해요. 251개 이용 후기 중 65개" "
평점 8 - 좋아요. 251개 이용 후기 중 75개" "
평점 6 - 괜찮아요. 251개 이용 후기 중 40개" "
평점 4 - 별로예요. 251개 이용 후기 중 27개" "
평점 2 - 너무 별로예요. 251개 이용 후기 중 44개" "

7.2/10

청결 상태

7.8/10

직원 및 서비스

6.0/10

편의 시설/서비스

6.6/10

숙박 시설 상태 및 시설

6.2/10

친환경

이용 후기

10/10 - 훌륭해요

Javier 님, Weslaco

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Was a great hotel
2024년 4월에 2박 숙박함

4/10 - 별로예요

Laurie

별로예요: 편의 시설/서비스
It was close to The Martin Center where we went for a concert, the price was decent, but there was no hot water in the morning to shower. There was hot water in the sink, but not the tub. I told the guy at the front desk, and he asked if we had turned the handle both ways. I asked him, so your handles are backwards? I asked for money back. He said he'd put $10 back on my credit card. We shall see.
2024년 4월에 1박 숙박함
답변 제공: PP 님, 2024년 4월 8일
i do apologized for inconvenience. i have put back 10 on your card. it might take few days to see it. I have went in that room to check right away. hot water was working well and handle was not backward. bottom right was hot and middle was mix and top right was cold. you can call front desk for help if anything. we always willing to help with any issue. Thank you for you feedback anyway.

2/10 - 너무 별로예요

James

출장 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Roach Motel
Musty smell, smelled smoke from the smoking rooms down the hall, watched roaches race across the room.
2023년 11월에 1박 숙박함
답변 제공: PP 님, 2024년 1월 6일
I do apologize for inconvenience. we do take this very seriously and we will take care of these issues you mentioned. We strive to meet expectations so we can serve our all guests with better service. Thank you again for your feedback.

10/10 - 훌륭해요

Kittie

2023년 4월에 1박 숙박함
답변 제공: PP 님, 2023년 7월 2일
THANK YOU FOR YOUR STAY AT SUPER 8 DOUGLAS.

6/10 - 괜찮아요

Laura

좋아요: 청결 상태
Our stay was ok
2023년 4월에 1박 숙박함
답변 제공: PP 님, 2023년 4월 13일
Thank you for your feedback. Your feedback help us improve and hope to make guest stay more satisfactory. Thank you again for your stay.

10/10 - 훌륭해요

William

2023년 4월에 1박 숙박함
답변 제공: PP 님, 2023년 4월 13일
Thank you for your feedback. Your feedback help us keep going and improve. Thank you for your stay at Super 8. Hope to see you again.

6/10 - 괜찮아요

AARON

단체 여행, 출장 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Place is a little run down. Paint chips on walls stains on sheets, carpets worn out just overall could be better.. def not a 5 star hotel maybe 2.5 hairs on bed sheets but it late I’m tired thankfully only Have to stay one nite..
2023년 3월에 1박 숙박함
답변 제공: PP 님, 2023년 3월 21일
I do apolozied for inconvenience. We will work on your concerns. Your feedback helps us improve for future.

10/10 - 훌륭해요

LeRoy

연인과의 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Security needs updated. Vending machine was empty.
2023년 1월에 3박 숙박함
답변 제공: PP 님, 2023년 1월 29일
Thank you for your feedback. Your feedback help us for thrive for more. We will working on updating property one step a time. I do apologized for any inconvenience. We are replacing vending machine with new one. hope to see you in future. Thank you for your business.

10/10 - 훌륭해요

Steven

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
All was fine
2023년 1월에 1박 숙박함
답변 제공: PP 님, 2023년 1월 29일
Thank you for your feedback. your feedback help us thrive for more. wish to see you again in future.

6/10 - 괜찮아요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스
Not fancy but decent
I stayed there years ago and didn't like the condition, but the rooms look so much nicer now. Everything was clean and the staff was pleasant.
2022년 12월에 3박 숙박함
답변 제공: PP 님, 2022년 12월 26일
Thank you for your feedback. It helps us thrive for more to improve in room conditions and service. hope to see you in future and enjoy your stay again.

8/10 - 좋아요

e

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Staying at Super 8 in Douglas Georgia
My stay at this Super 8 ok. The management response to our needs were excellent.
2022년 12월에 2박 숙박함
답변 제공: PP 님, 2022년 12월 24일
thank you for staying with us. your feedback help us thrive for more. hope to see you again in future. thank you.

10/10 - 훌륭해요

Priscilla

출장 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Had a great experience here for 2 days. Eating in walking distance. Have stayed here before and will next time I have to go Douglas, Ga. Cost is reasonable.
답변 제공: PP 님, 2022년 12월 16일
thank you for your feedback. your feedback help us thrive for more. it good to hear you had a great time. hope to see you in future. Thank you.

10/10 - 훌륭해요

Michael

2022년 11월에 1박 숙박함
답변 제공: PP 님, 2022년 12월 1일
thank you very much for your feedback. possitive feedback help us thrive fore better service.

8/10 - 좋아요

Aaron

가족 여행
별로예요: 편의 시설/서비스
it is fair
2022년 10월에 2박 숙박함
답변 제공: PP 님, 2022년 11월 5일
Thank you for you feedback. We thrive to improve from fair to good. Hope to have good stay next time you willcome.

4/10 - 별로예요

Denisha

출장 여행
좋아요: 청결 상태
별로예요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The man that works the front desk is rude. I’ve stayed here a few times, but this will be my last. Baby roaches, something is crawling in the bed biting, the towels will make you itch. I preferred going the cheap route with hotels to save and i learned my lesson they will not get another dime
2022년 10월에 2박 숙박함

4/10 - 별로예요

Diane

연인과의 여행, 반려동물 동반 여행
좋아요: 직원 및 서비스
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
The building was noisy. You could hear everything, even the people upstairs
2022년 10월에 1박 숙박함
답변 제공: PP 님, 2022년 10월 9일
We do apologized for your inconvenience. Your feedback helps us take care of issue.

8/10 - 좋아요

Wayne

좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Better Soap would be good
2022년 9월에 1박 숙박함
답변 제공: PP 님, 2022년 9월 8일
Thank you for your feedback. We will update soon as our regular soaps are available from manufaturer. Thank you.

8/10 - 좋아요

Jason

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The hotel was nice. The beds were a little uncomfortable.
2022년 8월에 1박 숙박함
답변 제공: pp 님, 2022년 8월 29일
Thank you for your feedback. We thrived to improve for better. We will look into it. Thank you.

10/10 - 훌륭해요

Dashawna

2022년 8월에 1박 숙박함
답변 제공: PP 님, 2022년 12월 26일
thank you for your feedback. it helps us thrive for more. hope you will come back. thank you again for your business.

2/10 - 너무 별로예요

Rebecca

2022년 8월에 1박 숙박함
답변 제공: PP 님, 2022년 8월 15일
I do apologize for your unsatisfactory stay at our hotel. Thank you for your feedback so we can fix any issues to serve better in future.

8/10 - 좋아요

Tanya

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Front desk clerk was very nice and attended our needs. The room was clean and very well organized, Beds were comfortable
2022년 7월에 2박 숙박함
답변 제공: PP 님, 2022년 7월 14일
Thank you for your positive feedback. It helps us out for future guests.

8/10 - 좋아요

Lisa

2022년 6월에 1박 숙박함
답변 제공: PP 님, 2022년 6월 14일
Thank you for your feedback. We thrive to give best service we can. Feedback help us improve. Thank you and hope to see you again.

8/10 - 좋아요

Marketa

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 5월에 1박 숙박함
답변 제공: PP 님, 2022년 5월 10일
thank you for your feedback. we love to see you in future.

6/10 - 괜찮아요

실제 이용하신 고객

별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Room service didn’t come to check if trashed needed to be taken or if we need more towels. And our last night staying we seen bed bugs
2022년 3월에 5박 숙박함
답변 제공: pp 님, 2022년 3월 19일
I do apolozied for your inconvenience. Thanks for letting us know. We have talked to our staff so it does not happended. Also we have called our pest control guy to take look at it and fix the issue. We want to make sure in future we can serve you better and future guests.

4/10 - 별로예요

Larry 님, Greeneville

출장 여행, 가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태
The room on-line versus staying are not the same. The room smelled awful and was not clean. A person on the property tried to sell us a TV and had been run on the property several times. I was not comfortable and will not stay again if I'm in this area.
2022년 1월에 1박 숙박함

2/10 - 너무 별로예요

Tikka

가족 여행
별로예요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Like that I could get a room, last minute on Christmas Day. Did not like the customer service, he was on his phone the entire time, verily acknowledged me, seemed annoyed. Shower was stained black, shower curtains were stained as well. Blankets had cigarette burn marks in them. There was stuff left in the room from a previous guest. They had no breakfast or drinks available. Ice machine was broke. Drink machine only took quarters & when I gave the guy $5, he gave me back $4 on quarters & the machine kept $1 without giving me a drink. Floors were rotting, you can feel the holes while walking down the hall. The place was a really old ugly orange & brown, very outdated.
2021년 12월에 1박 숙박함
답변 제공: PP 님, 2021년 12월 28일
i do apolozied for your experiance. i have spoken to my staff about this. we are updating this property one step at a time with new management took over recently. your feedback help us improve our service for our guests. we want all guests to have good experiance.

6/10 - 괜찮아요

Lashonda

2021년 12월에 2박 숙박함
답변 제공: PP 님, 2021년 12월 27일
thank you for your feedback. we will improve to make it even better experience in future.

2/10 - 너무 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2021년 12월에 1박 숙박함
답변 제공: PP 님, 2021년 12월 22일
I do apolozied for your bad experiance. We will improve and make sure this problem will go away. I will address this to my staff and work even harder to give better service for future.

8/10 - 좋아요

Richard

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
2021년 12월에 1박 숙박함
답변 제공: PP 님, 2021년 12월 22일
thank you for you feedback. we will thrive to improve. positive feedback encourage us to keep up with our service with short staff.

6/10 - 괜찮아요

Candenetra

2021년 12월에 1박 숙박함

6/10 - 괜찮아요

Felicia

가족 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
My stay
My stay was pleasant except for when I asked for a roll away bed for my son. I was told to give them a hour but I never heard back from anyone and never had the bed sent to the room. So it was a little uncomfortable for my son.
2021년 11월에 1박 숙박함
답변 제공: P 님, 2021년 12월 8일
We're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know. we did call the room twice but no one picked up the phone. If you had put in reservation that you had more guests in your room with roll away bed request then we could have pull roll away bed in advance. I do apolozied for your experience and i have talked to staff about it so in future, we can take care of it right away.

10/10 - 훌륭해요

Patricia

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great front desk service
We had 2 rooms for the weekend, it was a weekend getaway for our family! The rooms were right next to each other as I requested and the front desk staff were so friendly and helpful! We will be back in December and we will most defiantly stay at the Super 8 again.
2021년 11월에 2박 숙박함
답변 제공: P 님, 2021년 12월 8일
thanks for your feedback. it helps us keep going and make better for each new guests everytime.

6/10 - 괜찮아요

Mark

출장 여행
좋아요: 직원 및 서비스, 객실의 편안함
별로예요: 숙박 시설 상태 및 시설
Very outdated. VERY comfortable bed!
2021년 11월에 3박 숙박함
답변 제공: P 님, 2021년 11월 8일
Thank you for your feedback. We will improve and update gradually.

6/10 - 괜찮아요

실제 이용하신 고객

가족 여행
별로예요: 숙박 시설 상태 및 시설
Simple and basic
Clean and quiet for a one night stay. Very outdated and somewhat run down. Very little offered for breakfast.
2021년 11월에 1박 숙박함
답변 제공: P 님, 2021년 11월 8일
thank you for your feedback. we will improve and update for future stays.

8/10 - 좋아요

kimberly

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2021년 10월에 1박 숙박함
답변 제공: P 님, 2021년 11월 8일
Thank you for your feedback. It helps us to improve. Thank you

10/10 - 훌륭해요

Robert

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Best if the best
Best motel i have stayed in for years. Would highly recommend.
2021년 10월에 1박 숙박함
답변 제공: PP 님, 2021년 10월 19일
Thank you for your feedback. We will keep it up to deliver best service for our guests as we can.

2/10 - 너무 별로예요

lana

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Rip off they steal ur money
The website didn’t say anything about deposits for pets and I put my dogs in the room and was going to get the suitcases out and the jerk said we are charging u for pets after I already signed long story short I paid lost my money and wasn’t issued a refund or apology
2021년 5월에 1박 숙박함
답변 제공: PP 님, 2021년 10월 10일
I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Your feedback is very important to us, and I will share this with my staff and expedia about our pets policy so prevent any future occurrences. We do allow pets with fees. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future and future guests.

4/10 - 별로예요

Robert

좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
The floor was sticking and I saw a roach and other insects in the room.
2021년 9월에 2박 숙박함
답변 제공: PP 님, 2021년 9월 8일
We are sorry for inconvenience. Feedbacks help us improve it and take care of the issue. I will share with my staff so, in future, help us serve better to new guests. Thank you.

6/10 - 괜찮아요

Mary 님, Dacula

연인과의 여행, 반려동물 동반 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 편의 시설/서비스
The area scared me. The clientele was questionable. Also I was told I would be charged $20 for my small dog and $25 for my large dog per night. Expedia shows it to be $15 per dog per night. I was disappointed in the discrepancy. I think because of the hotel next time I will pay more for my dogs and feel safer with my stay.
2021년 8월에 2박 숙박함
답변 제공: P 님, 2021년 8월 31일
I do apologized for you inconvenience. I have reached expedia. We are sorry for miscommunication.

2/10 - 너무 별로예요

Octavia

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Disgusted
This hotel is not suitable for no human to stay in, not even for a couple hours
2021년 8월에 1박 숙박함
답변 제공: P 님, 2021년 8월 17일
We are sorry for your any inconvenience. We will look into the matters and update for future guests.

6/10 - 괜찮아요

실제 이용하신 고객

별로예요: 숙박 시설 상태 및 시설
Check-in was easy, but the overall stay was just ok. Updating is needed. My bed had a huge dip in the middle (uncomfortable).
2021년 7월에 1박 숙박함
답변 제공: P 님, 2021년 7월 13일
We apologizie for any inconvenience. We are new management so we have lists of things we need to work on it. We will update and remodel one step at a time. Thank you for your feedback. We will improve.

6/10 - 괜찮아요

Edmond

가족 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Room
The room was a smoking room, but it smelled as if it had not been occupied since our last stay in it. The Front Desk was prompt in fixing our issue with the TV and the dirty towels. Put the DND sign on the door Saturday. Sunday needed service so we took the sign off when we left out. Came back to the room the same as when we left out. The flooring is beautiful, and a nice picture hangs over the bed. But the furniture needs replacing as the bedside table fell apart when I put the remote down. The curtains are water and smoked damaged. It has a needs to be remodeled scent to it.
2021년 7월에 3박 숙박함
답변 제공: P 님, 2021년 7월 13일
We apologizie for any inconvenience. We are new management so we have lists of things we need to work on it. We will update and remodel one step at a time. Thank you for your feedback. We will improve.

2/10 - 너무 별로예요

Karen

가족 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설
2021년 6월에 1박 숙박함
답변 제공: P 님, 2021년 6월 29일
sorry for your inconvenience. we will improve with new management.

8/10 - 좋아요

Helen

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
The pricing was good and I was comfortable
2021년 6월에 2박 숙박함
답변 제공: P 님, 2021년 7월 6일
thank you. we will keep improving.

10/10 - 훌륭해요

실제 이용하신 고객

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Todo bien
2021년 6월에 2박 숙박함
답변 제공: P 님, 2021년 6월 29일
gracias. volver de nuevo. mejoraremos aun mejor

4/10 - 별로예요

Teresa

좋아요: 청결 상태, 객실의 편안함
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
Don't waste your time
I was checked in by the manager. What a nice man. Went to my room and was pleasantly surprised by new vinyl plank flooring. I laid down to rest after traveling and made sure my door was secure and locked. Someone, never saw the woman, walked in my room, said oh excuse me and walked out. I went to the desk and asked about the security hasp they have on the doors. Mine was missing the hook part. The manager searched for one while I went to dinner with a friend, which was my reason for staying at this motel again. I have stayed 3 other nights and should have known better. When I returned from dinner the piece still was not on my door. I went to the front desk and the owner was there. He said they now have a different lock so the manager walked me to my room to show me. I thanked him and he left. Upon trying the lock it would not engage so back to the desk I went. Only to be told by the owner no one walked in my room that he and I were the only ones to have a key and that I was perfectly safe and not to worry. If anything should happen just scream. I was exhausted because it was now almost 10 pm. I went back to the room and attempted to sleep. I woke every hour and finally got up at 5. I figured I would have a cup of coffee and found they only had decaf. TOTALLY UNACCEPTABLE. I will pay more to stay somewhere else next time. The owner never accepts responsibility for anything wrong at this motel.
2021년 6월에 1박 숙박함
답변 제공: P 님, 2021년 6월 29일
sorry for inconvenience

4/10 - 별로예요

Carlos

2021년 6월에 1박 숙박함
답변 제공: p 님, 2021년 7월 6일
sorry for inconvenience. we will improve.

6/10 - 괜찮아요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스
Overall it was a decent stay for one night. Some electrical outlets were not working
2021년 6월에 1박 숙박함
답변 제공: P 님, 2021년 6월 29일
sorry for inconvenience. we will improve. thank you

2/10 - 너무 별로예요

실제 이용하신 고객

연인과의 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
The outside looked as if it was very well kept. I did not like the smoking rooms as the covers all had holes the floors were nasty the refrigerator was leaking and dirty and the microwave was dirty. There was a ring of dirt in the tub and the door looked as if it had stuff running down. The bed was not a king but advertised as one. It smelled worse than smoke. The bath rags were dingy and the room furniture appeared as if it was made. The pictures did not match the room. I was awakened by a child or children running and stomping above my room. I only stayed one night out of my three and I went to a different hotel. I also have photos to back up everything.
2021년 5월에 3박 숙박함
답변 제공: P 님, 2021년 7월 6일
sorry for inconvenience. we will improve and work on it.

2/10 - 너무 별로예요

실제 이용하신 고객

아이를 동반한 가족 여행, 출장 여행
별로예요: 청결 상태, 편의 시설/서비스
This property stole my credit card information and refuse to give me a refund...
2021년 5월에 1박 숙박함