테라스/파티오
예약 가능 여부 확인

홈2 스위트 바이 힐튼 찰스턴 에어포트/컨벤션 센터, SC 여행 후기

3 out of 5
홈2 스위트 바이 힐튼 찰스턴 에어포트/컨벤션 센터, SC
3401 W. Montague Avenue, North Charleston, SC

이용 후기

8.8

훌륭해요

평점 10 - 훌륭해요. 915개 이용 후기 중 555개" "
평점 8 - 좋아요. 915개 이용 후기 중 246개" "
평점 6 - 괜찮아요. 915개 이용 후기 중 58개" "
평점 4 - 별로예요. 915개 이용 후기 중 23개" "
평점 2 - 너무 별로예요. 915개 이용 후기 중 33개" "

9.2/10

청결 상태

9.0/10

직원 및 서비스

8.4/10

편의 시설/서비스

9.2/10

숙박 시설 상태 및 시설

8.6/10

친환경

이용 후기

8/10 - 좋아요

Steven

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Room was clean, bed was comfortable and the breakfast was good
2024년 4월에 3박 숙박함

10/10 - 훌륭해요

Daniel

연인과의 여행
Impossible to review as the hotel overbooked and, when we arrived at 0045 (AM), we had no room. However the reception desk agent was excellent and had already booked a room for us at a nearby hotel, paid our Uber from the airport as well as paid for the cab fare to the new hotel
2024년 4월에 1박 숙박함

8/10 - 좋아요

mosi

연인과의 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Smooth check in and held our luggage, great from pop in or quick visit
2024년 1월에 1박 숙박함

8/10 - 좋아요

Gina

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I liked how close it is to the North Charleston Performing Arts Center venue for concerts, etc. The room lacked hair conditioner and lotion. It was also a bit noisy in that in the morning, I heard people walking from the floor above me.
2024년 3월에 1박 숙박함

10/10 - 훌륭해요

Doug

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great one night stay-over while attending a concert across the road at the North Charleston Coliseum so it’s super convenient! Staff were consistently friendly, helpful and very went out of their way to make us feel welcome. Our room was huge and immaculately clean with fast wifi and decent channel choices in the TV. The free breakfast was good with several hot/cold options and we liked the new draft beer service in the lobby. Definitely a great option for long or short term stays. Good job H2S.
2024년 3월에 1박 숙박함

10/10 - 훌륭해요

Sabrina

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Tamekia and Malike were wonderful. Convenient hotel to conference facilities. Large room. Big fridge.
2024년 2월에 1박 숙박함

6/10 - 괜찮아요

Pamela

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The room I originally received was not what I reserved or paid for but the front desk staff was nice and corrected it immediately. It was right across the street from the venue we were going to but there was no cross walk or light so although getting there was 2 minutes it was a dangerous 2 minutes
2024년 2월에 1박 숙박함

8/10 - 좋아요

Yoshio 님, shibuya-ku nishihara

좋아요: 청결 상태, 직원 및 서비스
2024년 2월에 1박 숙박함

4/10 - 별로예요

Kevin

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
별로예요: 숙박 시설 상태 및 시설
1- We provided the property with our flight details for the shuttle they told us to simply call when we landed. When we called, we were told they don't have a shuttle past 11pm so we had to get a cab. 2- the city was doing work on the water main, so we had no flushing toilet or water pressure. The next morning, the water was brown. It would have been great to be notified of this upon checking in, or even a note under the door informing g is to run the water for 2 minutes before consumption.
2024년 2월에 1박 숙박함

8/10 - 좋아요

Sweets

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 3박 숙박함

8/10 - 좋아요

Sweets

출장 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
The lobby was clean, spacious with a home vibe.
2024년 1월에 3박 숙박함

10/10 - 훌륭해요

Jeff

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 1월에 2박 숙박함

10/10 - 훌륭해요

Richard

단체 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Great location for concert
Good stay, good service. Nice room, comfy. Perfect location for concert at the convention center. Breakfast was ok. A bit overcooked and the corned beef hash ran out early and was never replenished. No juice, flavored water?
2024년 1월에 1박 숙박함

2/10 - 너무 별로예요

Vicki

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Booked this property for a three night stayat $548 and had a family emergency, advised the office. Made it to the property the very next morning willing to pay for the lost night and continue with the rest of our stay. I was charged $180 for the first night and the service desk canceled the last two nights. She advised that I could book a separate reservation and the total for two nights was $778. I checked online at the same time while in the office and the price was $550 for two nights therefore I told the receptionist I will just go ahead and book online so I am not spending $1000 for three nights; she then proceeded to tell me all rooms are booked. I had to find a hotel last minute in Charleston on a volleyball tournament weekend. Ridiculous. Lost money, and was completely inconvenienced. Will not book with Hilton in Charleston ever again. Rude and disrespectful.
2024년 1월에 3박 숙박함

10/10 - 훌륭해요

ELAINE

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Worth a Look if you're in the Charleston SC area
Great staff both at check-in and check-out as well as housekeeping staff. Room was excellent and well equipped. We stayed 2 weeks. Located near shopping areas like Tanger Outlets. Would definitely recommend.
2023년 11월에 15박 숙박함
답변 제공: Service With A Smile 님, 2023년 12월 4일
Thank you for being a Hilton Honors member and your recent stay here at our hotel! We’re proud you chose Home2 Suites as your second home and can’t wait to welcome you home again soon!Sincerely,Cheryl PringleGSMH2SUITES

8/10 - 좋아요

Dawn

좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Room was not clean. Carpet was very sticky.
2023년 11월에 2박 숙박함
답변 제공: Service With A Smile 님, 2023년 11월 29일
Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and we're very sorry you were unhappy. We will take your comments under consideration as we continually work to improve our guest experience. We hope you will consider staying with us in the future.

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Concert
Everything was great
2023년 11월에 1박 숙박함
답변 제공: Service With A Smile 님, 2023년 11월 16일
Good AfternoonThank you for the 10/10, we really appreciate your businessThank you.Cheryl

10/10 - 훌륭해요

Karen

2023년 11월에 1박 숙박함

10/10 - 훌륭해요

Angela

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Could have been perfect….
This is a great place. You just don’t want your room by the hall exit door. That was a tough thing all night with people going in and out. Definitely woke us at times in the night. But a great staff and room is awesome. Just had to mark down the comfort because of disruptive sleep. I was told to put “not near exit or elevators” in my comments when booking.
2023년 11월에 1박 숙박함
답변 제공: Service With A Smile 님, 2023년 11월 16일
I wanted to say thanks for your recent stay here at our hotel! We’re proud you chose Home2 Suites as your second home and can’t wait to welcome you home again soon!Sincerely,Cheryl PringleGSMH2SUITES

2/10 - 너무 별로예요

Antonio

별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 1박 숙박함
답변 제공: Service With A Smile 님, 2023년 11월 16일
Thank you for taking the time to share your experience about your recent stay at Home2 Suites. As a Hilton Honors member, you are among our most valued guests. We sincerely appreciate your feedback and we're very sorry you were unhappy. Your feedback is important as it is always our goal to provide suites that make our guests smile. We hope you will consider staying with us in the future.Sincerely,Cheryl PringleGSMH2SUITES

10/10 - 훌륭해요

Michelle

2023년 10월에 6박 숙박함
답변 제공: Service With A Smile 님, 2023년 11월 21일
Good Afternoon Thank you for the 5/5 review, we truly appreciate your business.

10/10 - 훌륭해요

Edmund

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 10월에 1박 숙박함
답변 제공: Service With A Smile 님, 2023년 11월 16일
I wanted to say thanks for your recent stay here at our hotel! We’re proud you chose Home2 Suites as your second home and can’t wait to welcome you home again soon!Sincerely,Cheryl PringleGSMH2SUITES

8/10 - 좋아요

실제 이용하신 고객

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Very good experience at this hotel.
2023년 10월에 1박 숙박함
답변 제공: Service With A Smile 님, 2023년 10월 16일
I wanted to say thanks for your recent stay here at our hotel! We’re proud you chose Home2 Suites as your second home and can’t wait to welcome you home again soon!Sincerely,Cheryl PringleGSMH2SUITEScheryl.pringle@h2charleston.com8437444202

4/10 - 별로예요

Jim

좋아요: 직원 및 서비스, 객실의 편안함
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Strong pet odor
We were not thrilled with the cleanliness nor the pet odor.
2023년 9월에 1박 숙박함
답변 제공: Service With A Smile 님, 2023년 10월 17일
Thank you for sharing your feedback about your recent stay with us. I was very sorry to hear you were unhappy with the cleanliness of your suite. It is always our goal to provide clean, comfortable suites that make our guests smile. I am working with our housekeeping team to prevent this from happening in the future. I hope if your travels bring you back to the area, you will consider staying at Home2 Suites again.

10/10 - 훌륭해요

Nick

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 1박 숙박함
답변 제공: Service With A Smile 님, 2023년 10월 17일
I wanted to say thanks you for your recent stay here at our hotel! We’re proud you chose Home2 Suites as your second home

10/10 - 훌륭해요

Betty

2023년 9월에 1박 숙박함
답변 제공: Service With A Smile 님, 2023년 10월 17일
I wanted to say thanks you for your recent stay here at our hotel! We’re proud you chose Home2 Suites as your second home. Thanks for the 5/5 review..

10/10 - 훌륭해요

Catherine

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Home 2 Suites stay
Nice room Super comfortable bed I stayed at another chain hotel the week prior and this room was much nicer!
2023년 8월에 1박 숙박함
답변 제공: Service With A Smile 님, 2023년 9월 12일
I wanted to say thanks for your recent stay here at our hotel! We’re proud you chose Home2 Suites as your second home and can’t wait to welcome you home again soon!

8/10 - 좋아요

Debbie

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
별로예요: 청결 상태
Nasty tub and sink.
The room we stayed in was very dirty in the bathroom. The tub had pubic hair and pink slimy things around it. The tissue holder had hair and heavy dust on it. It was very nasty.
2023년 8월에 1박 숙박함
답변 제공: Service With A Smile 님, 2023년 9월 12일
I wanted to say thanks for your recent stay here at our hotel! I apologize for the issue you had. The staff and I are working hard making the repairs. We’re proud you chose Home2 Suites as your second home and can’t wait to welcome you home again soon!

8/10 - 좋아요

Jeffrey

2023년 8월에 1박 숙박함
답변 제공: Service With A Smile 님, 2023년 10월 17일
I wanted to say thanks you for your recent stay here at our hotel! We’re proud you chose Home2 Suites as your second home. Thanks for the 4/5 review.

10/10 - 훌륭해요

Kaushauw

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great staff, great hotel, great stay!
2023년 8월에 1박 숙박함
답변 제공: Service With A Smile 님, 2023년 9월 12일
I wanted to say thanks for your recent stay here at our hotel! We’re proud you chose Home2 Suites as your second home and can’t wait to welcome you home again soon!

10/10 - 훌륭해요

Cathy

2023년 8월에 1박 숙박함
답변 제공: Service With A Smile 님, 2023년 9월 12일
I wanted to say thanks for your recent stay here at our hotel! We’re proud you chose Home2 Suites as your second home and can’t wait to welcome you home again soon!

10/10 - 훌륭해요

carolyn

가족 여행
좋아요: 직원 및 서비스
Ther
2023년 8월에 1박 숙박함

8/10 - 좋아요

Seth

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 8월에 1박 숙박함
답변 제공: Service With A Smile 님, 2023년 9월 12일
I wanted to say thanks for your recent stay here at our hotel! We’re proud you chose Home2 Suites as your second home and can’t wait to welcome you home again soon!

10/10 - 훌륭해요

Karla

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Excellent
2023년 8월에 1박 숙박함
답변 제공: Service With A Smile 님, 2023년 9월 12일
I wanted to say thanks for your recent stay here at our hotel! We’re proud you chose Home2 Suites as your second home and can’t wait to welcome you home again soon!

10/10 - 훌륭해요

Mary Beth

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Check in was great! I don’t remember her name but the lady who checked us in was extremely nice. She chatted with us about what we had planned and we told her we were there for a concert. She said she hoped we had a great time. The next morning she was cleaning tables in the lobby and asked about our concert and wished me a good day by name (and no she wasn’t the one checking us out). She cared enough to remember that’s amazing service.
2023년 7월에 1박 숙박함
답변 제공: Service With A Smile 님, 2023년 8월 3일
Thank You for the 5/5 review. We are glad we could take care of you on your journey. Thank You CherylGSM

10/10 - 훌륭해요

Kiri

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Had a wonderful experience!
2023년 7월에 2박 숙박함
답변 제공: Service With A Smile 님, 2023년 8월 3일
Thak you for the 5/5 review. We look forward to seeing you again soon.

8/10 - 좋아요

Colt

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Decent place to stay. They had some computer issues but other then that pretty good
2023년 7월에 1박 숙박함
답변 제공: Service With A Smile 님, 2023년 8월 3일
Thank you for the 4/5 review. We were happy to take care of you while you were on your journey. I'm sorry you had a computer issue, the staff worked very hard at resolving it.Thank you for understanding.CherylGSM

10/10 - 훌륭해요

MARY

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 7월에 1박 숙박함
답변 제공: Service With A Smile 님, 2023년 8월 3일
Thank you for the 10/10 review. We look forward to seeing you again. CherylGSM

8/10 - 좋아요

Brad

2023년 6월에 1박 숙박함
답변 제공: Service With A Smile 님, 2023년 8월 3일
Thank you for the 4/5 review. We are glad you trusted us to take of you on your journey.Thank YouCherylGSM

10/10 - 훌륭해요

Angela

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
I liked everything about it
2023년 6월에 1박 숙박함
답변 제공: Service With A Smile 님, 2023년 8월 3일
Thank you for 5/5 review. The staff and I are looking forward to seeing you againCherylGSM

10/10 - 훌륭해요

Kara

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 6월에 1박 숙박함
답변 제공: Service With A Smile 님, 2023년 8월 3일
Thank you for the 10/10 review. We are looking forward to your return.

10/10 - 훌륭해요

Lisa

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
I had a pleasant stay.
2023년 6월에 1박 숙박함
답변 제공: Service With A Smile 님, 2023년 8월 3일
Thank you for the 5/5 review. Looking forward to seeing you soonCherylGSM

10/10 - 훌륭해요

Emily

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 5월에 1박 숙박함
답변 제공: Service With A Smile 님, 2023년 5월 27일
Thank you for the 5 of 5 review. We appreciate you! Looking forward to seeing you again soon.Thank YouCheryl GSM

2/10 - 너무 별로예요

Bambi

아이를 동반한 가족 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설
I was called twice within 5mins for a noise complaint. Said that we were jumping. No one was jumping. I walked to the bathroom and back to the bed. This resulted in us checking out. I will not be harassed. I will be expecting a refund processed tomorrow.
2023년 5월에 1박 숙박함
답변 제공: Service With A Smile 님, 2023년 5월 27일
I'm sorry about the miss understanding. I apologize for any inconvenience you experienced. If ever in town again, please allow us the opportunity to take care of you and your family.Thanks CherylGSM

6/10 - 괜찮아요

Tyrone

2023년 5월에 1박 숙박함

2/10 - 너무 별로예요

Kimberly

2023년 5월에 1박 숙박함

10/10 - 훌륭해요

Shannon

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 5월에 1박 숙박함
답변 제공: Service With A Smile 님, 2023년 5월 27일
Thanks for the great review. The staff here really appreciate you. We hope to see you soonThanks CherylGSM

10/10 - 훌륭해요

Katherine

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 5월에 1박 숙박함
답변 제공: Service With A Smile 님, 2023년 5월 27일
Thank you for the 5 of 5 review. I'm glad the staff was able to make your trip lovely.Thanks CherylGSM

6/10 - 괜찮아요

Lisa

2023년 5월에 1박 숙박함

8/10 - 좋아요

Edward

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Alice Cooper was there
very clean.
2023년 5월에 1박 숙박함
답변 제공: Service With A Smile 님, 2023년 5월 18일
Thanks for the review. We look forward to seeing you soon.