The woman at the front desk made this experience. I did not get her name, but she went out of her way to accommodate us. The breakfast was delicious and the rooms were extremely clean, albeit simple.
The walls were very thin and I could hear everything people said outside our room the following morning. Also, the neighborhood was not what I expected - I was hoping for great bars and restaurants nearby, but the area was a little on the sketchy side. During the day, the neighborhood was fine and it was very close to Monserrate.