커플 트리트먼트룸, 사우나, 스파 욕조, 스팀룸, 마사지 서비스

홀리데이 인 부에노스 아이레스 에세이사 에어포트, IHG 호텔 여행 후기

3.5 out of 5
홀리데이 인 부에노스 아이레스 에세이사 에어포트, IHG 호텔
Martin Miguel De Guemes 4718, Autopista Riccheri Km. 20, Ciudad Evita, Buenos Aires

이용 후기

8.4

매우 좋아요

평점 10 - 훌륭해요. 1002개 이용 후기 중 489개" "
평점 8 - 좋아요. 1002개 이용 후기 중 322개" "
평점 6 - 괜찮아요. 1002개 이용 후기 중 106개" "
평점 4 - 별로예요. 1002개 이용 후기 중 53개" "
평점 2 - 너무 별로예요. 1002개 이용 후기 중 32개" "

9.0/10

청결 상태

8.6/10

직원 및 서비스

8.4/10

편의 시설/서비스

8.6/10

숙박 시설 상태 및 시설

8.6/10

친환경

이용 후기

8/10 - 좋아요

Neil

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great location for airport use. No amenities in the area but the hotel had great food.
2024년 3월에 1박 숙박함

10/10 - 훌륭해요

Rex

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice employees .
2024년 3월에 1박 숙박함

6/10 - 괜찮아요

Jerry 님, North Miami

출장 여행
Very loud guests allowed to be screaming and yelling at all hours of the night or early morning as early as 4 AM But then what do you expect this is only a holiday inn that charges you $230 per night
2024년 3월에 1박 숙박함

8/10 - 좋아요

Margaret

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
Just so-so. Front desk was pleasant. Restaurants had limited service hours and there was nothing else nearby at all.
2024년 2월에 1박 숙박함

4/10 - 별로예요

Ralph 님, Charlotte

좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
Room flooded, staff fixed. Plumbing fixtures old & leaky.
2024년 3월에 1박 숙박함

4/10 - 별로예요

Gerald

가족 여행
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Very expensive for the condition of the hotel. The TV picture was dim and couldn't be adjusted. The beds were small and not hotel quality. The toilet seat was not attached firmly to the toilet. The bath/shower knobs were not firmly connected. I have had more than 100 stays in a Holiday Inn and this was probably the most expensive and the poorest experience.
2024년 3월에 2박 숙박함

4/10 - 별로예요

Alfred

가족 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Due to flight delay we arrived @ 12:30 am and all dining options were closed, no minibar in room and no vending machines. We had paid for breakfast but we left the next morning @ 06:00 for an early flight without any because the hotel could not arrange an early breakfast or even a box breakfast! The hotel is the closest one to Buenos Aires’ large international airport so it should be organized for late arrivals and departures but sadly it was not at all. On top of this the sink in our bedroom had only cold water
2024년 3월에 1박 숙박함

10/10 - 훌륭해요

Thomas 님, GREENSBORO

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The people were nice and easy to talk too
2024년 2월에 2박 숙박함

10/10 - 훌륭해요

Harvey

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff was exceptionally helpful and gracious.
2024년 3월에 2박 숙박함

10/10 - 훌륭해요

Ada

좋아요: 청결 상태, 숙박 시설 상태 및 시설
La distancia de cercania al aeropuerto de Ezeiza haciendo mas fCil un descanso previo a vuelos internacionales.
2024년 3월에 1박 숙박함
답변 제공: Dear 님, 2024년 3월 4일
Dear, Thank you for your feedback about your stay at the Holiday Inn BUENOS AIRES EZEIZA AIRPORT. We try to be better every day for our guests. We hope see you soon. Holiday Inn BUENOS AIRES EZEIZA AIRPORT.

10/10 - 훌륭해요

Roberto 님, pittsburgh

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 1박 숙박함
답변 제공: Roberto 님, 2024년 3월 1일
Estimado Roberto,Agradecemos su tiempo y su puntuación. Trabajamos dia a dia para poder brindarles una gran atención. Esperamos vuelva a elegirnos.Dear, Thank you for your feedback about your stay at the Holiday Inn BUENOS AIRES EZEIZA AIRPORT. We try to be better every day for our guests. We hope see you soon. Holiday Inn BUENOS AIRES EZEIZA AIRPORT.

10/10 - 훌륭해요

Anthony 님, Florence

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Nice safe hotel near airport with a shuttle that runs 24/7. Other than a great restraunt next door not much else to do within walking distance.
2024년 2월에 1박 숙박함
답변 제공: Anthony 님, 2024년 3월 1일
Dear, AnthonyThank you for your feedback about your stay at the Holiday Inn BUENOS AIRES EZEIZA AIRPORT. We try to be better every day for our guests. We hope see you soon. Holiday Inn BUENOS AIRES EZEIZA AIRPORT.

10/10 - 훌륭해요

Richard

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great hotel, great staff, highly recommended for a short stay near the EZE Airport.
2024년 2월에 1박 숙박함
답변 제공: Richard 님, 2024년 2월 27일
Dear Richard.Thank you for your feedback about your stay at the Holiday Inn BUENOS AIRES EZEIZA AIRPORT. We try to be better every day for our guests. We hope see you soon. Holiday Inn BUENOS AIRES EZEIZA AIRPORT

8/10 - 좋아요

Linda

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Property is beautiful. Room set up very basic, tea but no coffee, styrofoam cup (1), 2 bath towels. Kind of expensive for the lack of amenities.
2024년 2월에 1박 숙박함
답변 제공: Eduardo 님, 2024년 2월 23일
Dear Linda,Thank you for taking the time to tell us about your experience at Holiday Inn BUENOS AIRES EZEIZA AIRPORT.We would like you to know that your feedback is very valuable to us. We use feedback, such as yours, to make ongoing changes to our brand to improve the guest experience. We look forward to the opportunity to host you again in the future.Best regards.Eduardo Colmenares Front Desk Manager

8/10 - 좋아요

Suzanne

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 1박 숙박함
답변 제공: Eduardo 님, 2024년 2월 23일
Thank you for you time to rate us, we hope you had a nice stay, we hope to host you soon again. Best regardsEduardo ColmenaresFront Desk Manager

8/10 - 좋아요

Joan

가족 여행
I did not like that we had to ask for towels for a third member in our group We were very tired and the hotel knew there would be 3 people staying in our room. I like Holiday Inn because of the nice free breakfast and the gentleman the night before said it was included. After we got our breakfast there was a woman who approached us and said breakfast was not included except for members. After we spent a good amount of time looking for our member # they said we hadn’t earned enough points. They did let us check out late which was nice because our flight wasn’t until night. The rooms were very spacious and clean.
2024년 2월에 1박 숙박함
답변 제공: Joan 님, 2024년 2월 20일
Dear, JoanThank you for taking the time to tell us about your experience at Holiday Inn BUENOS AIRES EZEIZA AIRPORT.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn, and if I can be of assistance to you, please contact me directly.Sincerely, Gerente General de Operaciones

8/10 - 좋아요

Edward

가족 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Good location in proximity to EZE. The shuttle bus only runs on the hour, making it inconvenient, especially for late arriving flights.
2024년 2월에 1박 숙박함
답변 제공: Edward 님, 2024년 2월 13일
Dear, EdwardThank you for your feedback about your stay at the Holiday Inn BUENOS AIRES EZEIZA AIRPORT. We try to be better every day for our guests. We hope see you soon. Holiday Inn BUENOS AIRES EZEIZA AIRPORT.

8/10 - 좋아요

Sandra

좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Convience to the airport.
2024년 2월에 1박 숙박함
답변 제공: Sandra 님, 2024년 2월 13일
Dear, SandraThank you for your feedback about your stay at the Holiday Inn BUENOS AIRES EZEIZA AIRPORT. We try to be better every day for our guests. We hope see you soon. Holiday Inn BUENOS AIRES EZEIZA AIRPORT.

8/10 - 좋아요

William

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
There was a delay in my flight so I didn’t get to bed until 3:00. I am a Rapid Rewards member. I need a late check out this morning to catch up with my sleep and time to prepare for my next flight this evening at 9:00.
2024년 2월에 1박 숙박함
답변 제공: William 님, 2024년 2월 13일
Dear, WilliamThank you for your feedback about your stay at the Holiday Inn BUENOS AIRES EZEIZA AIRPORT. We try to be better every day for our guests. We hope see you soon. Holiday Inn BUENOS AIRES EZEIZA AIRPORT.

6/10 - 괜찮아요

Eleanor

가족 여행
좋아요: 청결 상태, 직원 및 서비스
Room was ok but airport transfer failed to pick us up from the airport as the bus was already full. Italian restaurant serves huge portions of pasta so better to have one portion between 2! View out of the room was a petrol station and some bins. A bit overpriced for what it is but at least close (ish) to the airport
2024년 2월에 1박 숙박함
답변 제공: Eleanor 님, 2024년 2월 9일
Dear,Thank you for taking the time to tell us about your experience at Holiday Inn BUENOS AIRES EZEIZA AIRPORT.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn, and if I can be of assistance to you, please contact me directly.Sincerely,Tamara Taborda Gerente de Operaciones

6/10 - 괜찮아요

Santiago

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The AC doesn’t work well. This is my third time there during the summer and even though the hotel lobby and dinning areas are cool, the rooms are extremely hot even with the AC on low. Considering it was 40 degrees Celsius and for the price of the hotel, I was expecting a better cooling system. Aside from that the rest was perfect.
2024년 2월에 1박 숙박함
답변 제공: Santiago 님, 2024년 2월 9일
Dear, SantiagoThank you for taking the time to tell us about your experience at Holiday Inn BUENOS AIRES EZEIZA AIRPORT.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn, and if I can be of assistance to you, please contact me directly.Sincerely,Tamara Taborda Gerente de Operaciones

8/10 - 좋아요

Jack 님, Highland Park

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
It was out of nowhere
2024년 2월에 1박 숙박함
답변 제공: Jack 님, 2024년 2월 9일
Dear, JackThank you for your feedback about your stay at the Holiday Inn BUENOS AIRES EZEIZA AIRPORT. We try to be better every day for our guests. We hope see you soon. Holiday Inn BUENOS AIRES EZEIZA AIRPORT.

8/10 - 좋아요

Joel

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Staff were friendly; room was clean and ready; food in hotel restaurant was good.
2024년 2월에 1박 숙박함
답변 제공: JOEL 님, 2024년 2월 13일
Dear, JoelThank you for your feedback about your stay at the Holiday Inn BUENOS AIRES EZEIZA AIRPORT. We try to be better every day for our guests. We hope see you soon. Holiday Inn BUENOS AIRES EZEIZA AIRPORT.

10/10 - 훌륭해요

Jessica

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
It is a good property
2024년 1월에 1박 숙박함
답변 제공: Jessica 님, 2024년 2월 6일
Dear, JessicaThank you for your feedback about your stay at the Holiday Inn BUENOS AIRES EZEIZA AIRPORT. We try to be better every day for our guests. We hope see you soon. Holiday Inn BUENOS AIRES EZEIZA AIRPORT

10/10 - 훌륭해요

TImothy M.

연인과의 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Quiet property 20 minutes from EZE Airport. Great Argentinan Restaurant on site.
2024년 2월에 1박 숙박함
답변 제공: Timothy 님, 2024년 2월 6일
Dear, TimothyThank you for your feedback about your stay at the Holiday Inn BUENOS AIRES EZEIZA AIRPORT. We try to be better every day for our guests. We hope see you soon. Holiday Inn BUENOS AIRES EZEIZA AIRPORT

10/10 - 훌륭해요

Bernadette

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Lovely stay and the check out isn’t until 12 pm which is great. Free shuttle that brings you to and from the airport
2024년 2월에 1박 숙박함
답변 제공: Tamara Taborda 님, 2024년 2월 3일
Bernadette, thank you for your review, we are glad you enjoyed your stay with us. We hope you will visit us again.Best regards.Tamara Taborda - Operations Manager.

10/10 - 훌륭해요

Donna

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Way nicer than expected! Paid a little more, but was worth it. Especially being close to the airport. Dined at both restaurants and they were excellent! Very nice stay.
2024년 1월에 2박 숙박함
답변 제공: Donna 님, 2024년 1월 30일
Dear, DonnaThank you for your feedback about your stay at the Holiday Inn BUENOS AIRES EZEIZA AIRPORT. We try to be better every day for our guests. We hope see you soon. Holiday Inn BUENOS AIRES EZEIZA AIRPORT

10/10 - 훌륭해요

Andres

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Todo bien
2024년 1월에 1박 숙박함
답변 제공: Andres 님, 2024년 1월 30일
Estimado, AndresAgradecemos su comentario acerca de su hospedaje con nosotros. Esto nos ayuda a mejorar cada día y brindar mejores servicios a nuestros huéspedes. Saludos cordiales. Holiday Inn BUENOS AIRES EZEIZA AIRPORT.

6/10 - 괜찮아요

Michael

가족 여행
좋아요: 청결 상태, 직원 및 서비스
noisy
2024년 1월에 1박 숙박함
답변 제공: Michael 님, 2024년 1월 30일
Dear, Michael Thank you for your comment. We try to do our best every day and feedback like yours help us to be better. We hope to see you soon again. Holiday Inn BUENOS AIRES EZEIZA AIRPORT.

10/10 - 훌륭해요

Rodrigo 님, Buenos Aires

가족 여행
좋아요: 직원 및 서비스
Muy buena atencion. Al hotel le falta un actualizacion. No se puede salir del hotel porque la zona es peligrosa
2024년 1월에 1박 숙박함
답변 제공: Rodrigo 님, 2024년 1월 26일
Estimado,Agradecemos su comentario acerca de su hospedaje con nosotros. Esto nos ayuda a mejorar cada día y brindar mejores servicios a nuestros huéspedes. Saludos cordiales. Holiday Inn BUENOS AIRES EZEIZA AIRPORT.

4/10 - 별로예요

paulette

좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
On first floor far end. Loud “band-type” music until 11:00PM (2300). No bath tub plug; no operating TV until next AM, no ice bucket (have to get ice from bar downstairs); no coffee service until requested (supposed to be provided); extremely dirty exterior windows; no USB outlets. Would expect better at an international airport hotel. Decent buffet breakfast! Airport shuttle good. Restaurant TBD tonight! No local restaurant options. On very busy highway.
답변 제공: Paulette 님, 2024년 1월 23일
Dear, PauletteThank you for choosing Holiday Inn and for taking the time to provide feedback about your experience at Holiday Inn BUENOS AIRES EZEIZA AIRPORT.I would like to start by apologizing to you for the inconveniences you faced during your stay. We strive to make each stay as pleasant and comfortable as possible, and we appreciate that you brought your experience to our attention. We take feedback seriously and will coach our team to make the necessary changes so we can provide a better experience in the future.I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception.Again, thank you for sharing your comments, and if I can be of assistance to you, please contact me directly.Sincerely,Tamara Taborda Gerente de Operaciones

10/10 - 훌륭해요

Anne

연인과의 여행
2024년 1월에 1박 숙박함
답변 제공: Anne 님, 2024년 1월 23일
Dear Anne,Thank you for your puntuation, we hope to see you soon again. Holiday Inn BUENOS AIRES EZEIZA AIRPORT.

6/10 - 괜찮아요

Gibran

가족 여행
좋아요: 청결 상태, 편의 시설/서비스
별로예요: 직원 및 서비스
Es un hotel viejo y no han renovado sus instalaciones
2024년 1월에 1박 숙박함
답변 제공: Gibran 님, 2024년 1월 12일
Estimado, GibranLe agradecemos por elegir Holiday Inn y por tomarse el tiempo de darnos su devolución sobre su experiencia en Holiday Inn Buenos Aires, Ezeiza Airport.Me gustaría comenzar disculpándome con usted por no haber cumplido con sus expectativas. Nos esforzamos por hacer cada estadía tan placentera y confortable como nos es posible, y utilizaremos su comentario para instruir a nuestro equipo para poder proveerle una mejor experiencia en el futuro. Esperamos nos de otra oportunidad de hospedarse con nosotros nuevamente para poder mostrarle que su experiencia insatisfactoria solo fue una excepción.Nuevamente, le agradecemos su comentario, y si puedo asistirle, por favor, contáctame. Mis saludos cordiales,Tamara TabordaGerente

10/10 - 훌륭해요

Brandi

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This is the perfect hotel for an overnight hotel stay. The staff is efficient and super attentive. Thank you holiday in for providing great accommodations.
2024년 1월에 1박 숙박함
답변 제공: Brandi 님, 2024년 1월 9일
Dear, BrandiThank you for your feedback about your stay at the Holiday Inn BUENOS AIRES EZEIZA AIRPORT. We try to be better every day for our guests. We hope see you soon. Holiday Inn BUENOS AIRES EZEIZA AIRPORT.

4/10 - 별로예요

Edward 님, Puerto Vallarta

좋아요: 청결 상태
별로예요: 숙박 시설 상태 및 시설
Checked into occupied room, didn't get king size as reserved, then noisy air condioner.
2024년 1월에 1박 숙박함
답변 제공: Edward 님, 2024년 1월 9일
Dear, EdwardThank you for choosing Holiday Inn and for taking the time to provide feedback about your experience at Holiday Inn BUENOS AIRES EZEIZA AIRPORT.I would like to start by apologizing to you for the inconveniences you faced during your stay. We strive to make each stay as pleasant and comfortable as possible, and we appreciate that you brought your experience to our attention. We take feedback seriously and will coach our team to make the necessary changes so we can provide a better experience in the future.I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception.Again, thank you for sharing your comments, and if I can be of assistance to you, please contact me.Sincerely,Tamara Taborda Gerente de Operaciones

6/10 - 괜찮아요

Fusun

연인과의 여행
Hotel building is old and surrounded with very different equipments such as electric generators, HVAC fridges in the room and the local noisy guests These equipments make constant noise unbearable and effect the sleeping Rooms are clean and the beds are comfortable Shuttle runs efficiently Stuff at Reception was helpful but almost no speaks English!!
2024년 1월에 2박 숙박함
답변 제공: Fusun 님, 2024년 1월 9일
Dear, FusunThank you for choosing Holiday Inn and for taking the time to provide feedback about your experience at Holiday Inn BUENOS AIRES EZEIZA AIRPORT.I would like to start by apologizing to you for the inconveniences you faced during your stay. We strive to make each stay as pleasant and comfortable as possible, and we appreciate that you brought your experience to our attention. We take feedback seriously and will coach our team to make the necessary changes so we can provide a better experience in the future.I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception.Again, thank you for sharing your comments, and if I can be of assistance to you, please contact me.Sincerely,Tamara Taborda Gerente de Operaciones

4/10 - 별로예요

Brian

아이를 동반한 가족 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함
답변 제공: Brian 님, 2024년 1월 26일
Dear Brian.Thank you for your puntuation. We would like to know more about your experience in this hotel. Our objective is improve every day so we can provide you a better experience in the future. Holiday Inn Buenos Aires, Ezeiza Airport

10/10 - 훌륭해요

FABIO

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Atende ao que se propõe!
2023년 12월에 1박 숙박함
답변 제공: FABIO 님, 2024년 1월 2일
Estimado,Agradecemos su comentario acerca de su hospedaje con nosotros. Esto nos ayuda a mejorar cada día y brindar mejores servicios a nuestros huéspedes. Saludos cordiales. Holiday Inn BUENOS AIRES EZEIZA AIRPORT.

8/10 - 좋아요

Yuet-Lin 님, Los Gatos

연인과의 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함
답변 제공: YUET-LIN 님, 2024년 1월 2일
Estimado,Agradecemos su puntuación, esperamos verlos en una próxima ocasión. Holiday Inn Buenos Aires, Ezeiza Airport

10/10 - 훌륭해요

Harry

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함
답변 제공: Harry 님, 2024년 1월 2일
Estimado,Agradecemos su puntuación, esperamos verlos en una próxima ocasión. Holiday Inn Buenos Aires, Ezeiza Airport

6/10 - 괜찮아요

Bria 님, American Canyon

아이를 동반한 가족 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
Everyone was nice and helpful, but there was miscommunication about the shuttle. We had planned to stay there for a few hours because of a delayed flight, but only stayed one hour because of trouble with their free airport shuttle. We called three times from airport and were told the shuttle was there or coming in 15 minutes. We waited over an hour. Since the shuttle only runs once per hour, we also checked out much earlier than planned. If you’re in a rush, a taxi is probably better than free shuttle.
2023년 12월에 1박 숙박함
답변 제공: Bria 님, 2023년 12월 29일
Dear, BriaThank you for choosing Holiday Inn and for taking the time to provide feedback about your experience at Holiday Inn BUENOS AIRES EZEIZA AIRPORT.I would like to start by apologizing to you for the inconveniences you faced during your stay. We strive to make each stay as pleasant and comfortable as possible, and we appreciate that you brought your experience to our attention. We take feedback seriously and will coach our team to make the necessary changes so we can provide a better experience in the future.I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception.Again, thank you for sharing your comments, and if I can be of assistance to you, please contact me directly at 63802200 or gerencia@hinnezeiza.com.Sincerely,Tamara Taborda Gerente de Operaciones63802200

2/10 - 너무 별로예요

Arpit

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
They checked us in and gave keys to the room. All fine till now. We enter the room and someone was already there! They gave us keys to a preoccupied room! Imagine sleeping in your hotel room a d suddenly someone enters in?! Worst mistake a hotel can make, in my opinion.
2023년 12월에 1박 숙박함
답변 제공: Arpit 님, 2023년 12월 29일
Dear, ArpitThank you for choosing Holiday Inn and for taking the time to provide feedback about your experience at Holiday Inn BUENOS AIRES EZEIZA AIRPORT.I would like to start by apologizing to you for the inconveniences you faced during your stay. We strive to make each stay as pleasant and comfortable as possible, and we appreciate that you brought your experience to our attention. We take feedback seriously and will coach our team to make the necessary changes so we can provide a better experience in the future.I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception.Again, thank you for sharing your comments, and if I can be of assistance to you, please contact me directly at 63802200 or gerencia@hinnezeiza.com.Sincerely,Tamara Taborda Gerente de Operaciones63802200

8/10 - 좋아요

Colette

2023년 12월에 1박 숙박함
답변 제공: Colette 님, 2024년 1월 2일
Estimado,Agradecemos su puntuación, esperamos verlos en una próxima ocasión. Holiday Inn Buenos Aires, Ezeiza Airport

10/10 - 훌륭해요

Eduardo V

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Muito boa. Recomendamos o hotel. Quarto.bom. transfer pro aeroporto...restaurante mto.bom.
2023년 12월에 1박 숙박함
답변 제공: Eduardo 님, 2024년 1월 9일
Dear, Eduardo Thank you for your feedback about your stay at the Holiday Inn BUENOS AIRES EZEIZA AIRPORT. We try to be better every day for our guests. We hope see you soon. Holiday Inn BUENOS AIRES EZEIZA AIRPORT.

8/10 - 좋아요

Guido

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 2박 숙박함
답변 제공: Guido 님, 2024년 1월 2일
Estimado,Agradecemos su puntuación, esperamos verlos en una próxima ocasión. Holiday Inn Buenos Aires, Ezeiza Airport

4/10 - 별로예요

John

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
The room had: no hair dryer, no voltage converters, no clothes hangers, no clear instructions about using the house phone.No printed infromation regarding the neighborhood's stores and their location. Only two plastic cups were available. There were no vending machines or other means to purchase snacks; you have to walk next door to a gas station to get any. The room service menu required a QR code entry, was limited, and was unclear about what you were actually buying---is that price for a glass of wine or a bottle of wine? A "todo al dias" menu item (a burger) was NOT available when we tried to order it. On the plus side: staff were friendly and efficient; when we asked for missing items they produced them. The airport shuttle service was very good. The rooms were very clean. The staff allowed a no-charge late checkout. The restaurants were excellent.
2023년 12월에 3박 숙박함
답변 제공: John 님, 2024년 1월 2일
Dear,Thank you for choosing Holiday Inn and for taking the time to provide feedback about your experience at Holiday Inn BUENOS AIRES EZEIZA AIRPORT.I would like to start by apologizing to you for the inconveniences you faced during your stay. We strive to make each stay as pleasant and comfortable as possible, and we appreciate that you brought your experience to our attention. We take feedback seriously and will coach our team to make the necessary changes so we can provide a better experience in the future.I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception.Again, thank you for sharing your comments, and if I can be of assistance to you, please contact me directly at 63802200 or gerencia@hinnezeiza.com.Sincerely,Tamara Taborda Gerente de Operaciones63802200

10/10 - 훌륭해요

Graciela

좋아요: 편의 시설/서비스
2023년 12월에 1박 숙박함
답변 제공: Graciela 님, 2024년 1월 2일
Estimado, GracielaAgradecemos su puntuación, esperamos verlos en una próxima ocasión. Holiday Inn Buenos Aires, Ezeiza Airport

6/10 - 괜찮아요

Roland

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Breakfast was horrible! Bacon greasy Scrambled eggs not cooked
2023년 12월에 1박 숙박함
답변 제공: Roland 님, 2024년 1월 2일
Dear, RolandThank you for choosing Holiday Inn and for taking the time to provide feedback about your experience at Holiday Inn BUENOS AIRES EZEIZA AIRPORT.I would like to start by apologizing to you for the inconveniences you faced during your stay. We strive to make each stay as pleasant and comfortable as possible, and we appreciate that you brought your experience to our attention. We take feedback seriously and will coach our team to make the necessary changes so we can provide a better experience in the future.I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception.Again, thank you for sharing your comments, and if I can be of assistance to you, please contact me directly at 63802200 or gerencia@hinnezeiza.com.Sincerely,Tamara Taborda Gerente de Operaciones63802200

4/10 - 별로예요

Graham

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
We booked and received confirmation for King Size Bed On arrival this was unavailable and ended up with two beds. Early evening extremely loud music could be heard outside and this continued most of the evening Eventually we asked for a room change which was granted.
2023년 12월에 1박 숙박함
답변 제공: Graham 님, 2024년 1월 2일
Dear,Thank you for taking the time to tell us about your experience at Holiday Inn BUENOS AIRES EZEIZA AIRPORT.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn, and if I can be of assistance to you, please contact me directly at 63802200 or gerencia@hinnezeiza.com.Sincerely,Tamara Taborda Gerente de Operaciones63802200gerencia@hinnezeiza.com

4/10 - 별로예요

Julie

연인과의 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스
1. At checkin given a key for room already occupied by someone else. Fortunately they were not in the room but all their luggage was. Then given key to another room which did not work. Third try finally got into an unoccupied room 2. They have a shuttle but impossible to use from airport to hotel. Tried contacting them day prior to find out and then again unsuccessfully from airport at arrival. Ended up taking a cab. Was able to book shuttle back to airport from hotel for next morning
2023년 11월에 1박 숙박함
답변 제공: Julie 님, 2024년 1월 2일
Dear, JulieThank you for taking the time to tell us about your experience at Holiday Inn BUENOS AIRES EZEIZA AIRPORT.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn, and if I can be of assistance to you, please contact me directly at 63802200 or gerencia@hinnezeiza.com.Sincerely,Tamara Taborda Gerente de Operaciones63802200gerencia@hinnezeiza.com