Although the staff was nice, I have to say this was one of the worst hotels I have ever stayed at. I'm throughly surprised that experienced a HORRIBLE STAY AT A HILTON Establishment. When looking online it stated they had 1 king size bed room available but upon checking in we were stuck with a room with double beds, we proceeded because we were hungry and tired after driving for 7hr. We went downstairs to the Flight restaurant to eat and after eating half of my food a Huge Cockroach proceeded to crawl towards me twice, we quickly paid for our food and was heading back to our room when we realized the only working elevator broke which left us to walk down the long hallway then truck up 6 flights of steps. The ice machine on floors 1,2 &3 were broke. Ugg day 1. Day 2 The only working elevator was back working, housekeeping was right outside my room so I told her I was leaving so she could clean the room, and since I refused to eat at the hotel because I didn't want to eat with the roach again so we went out to breakfast and when coming back to a dirty room.Extremely upset on my way to the front desk I see housekeeping and ask if someone can please clean our room and give us fresh linen the lady told me no and they proceeded to leave. I went to the front desk explained how frustrated I was and explained all of my frustrations from staying at the establishment. I don't think I will ever stay there again. I would spend the extra time on the highway and stay in VirginiaBeach