외관

이코노 로지 인 & 스위트 폴브룩 다운타운 여행 후기

2 out of 5

이용 후기

7.6

좋아요

평점 10 - 훌륭해요. 671개 이용 후기 중 187개" "
평점 8 - 좋아요. 671개 이용 후기 중 260개" "
평점 6 - 괜찮아요. 671개 이용 후기 중 129개" "
평점 4 - 별로예요. 671개 이용 후기 중 54개" "
평점 2 - 너무 별로예요. 671개 이용 후기 중 41개" "

7.8/10

청결 상태

8.0/10

직원 및 서비스

7.2/10

편의 시설/서비스

7.6/10

숙박 시설 상태 및 시설

7.4/10

친환경

이용 후기

10/10 - 훌륭해요

Veronica

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The person in the front desk was so nice. He upgraded for free our night there!!!
2024년 3월에 1박 숙박함
답변 제공: Manager 님, 2024년 4월 2일
Hello Veronica,We are pleased to hear that you had a positive interaction with our front desk team and enjoyed the upgrade during your stay with us. Your feedback is greatly appreciated, and we hope to welcome you back soon for another enjoyable experience at our hotel.

10/10 - 훌륭해요

실제 이용하신 고객

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Live Bug
I woke up at 3 am to use the bathroom. Turned on the light over the night stand and was startled by a live 1inch bug crawling on the cover of my water tumbler! So bad……
2024년 1월에 1박 숙박함
답변 제공: Manager 님, 2024년 1월 22일
Dear Guest, Thank you for sharing your experience with us. We apologize for any inconvenience caused. We take cleanliness and pest control seriously and have notified our team to address the issue promptly. We appreciate your feedback and hope you consider staying with us again in the future.

8/10 - 좋아요

Jana

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
Good stay
The check in went great. There is a cafe across the street and also a sandwich shop. There was coffee in the room, refrigerator and microwave. The little couch with a coffee table was nice and you could see the tv from both the bed and couch. The only thing was the bedspread had a caked on something it looked like it could be blood. Which I didn’t noticed until I got into bed. I couldn’t figure out how to work the temp control device. So I froze all night and couldn’t hardly get any sleep. The lot next store was a big empty field so we walked our dog there and we actually ran into a conservancy preserve. It had a lot of nice paths to walk. Our dog loved the walk. What a good way to kill time. One of the things that wasn’t so good they didn’t have any breakfast for the price we paid there should have been something. We may be back again.
2024년 1월에 1박 숙박함
답변 제공: Manager 님, 2024년 1월 10일
Hello Jana, Thank you for choosing to stay with us and for sharing your feedback. We’re pleased to hear that your check-in experience was smooth and that you enjoyed the amenities in your room. We apologize for any inconvenience you experienced with the bedspread and temperature control device. Please note that we have shared your comments with our housekeeping and maintenance teams for further follow-up. We appreciate your understanding. We're glad to hear that you and your dog enjoyed exploring the nearby conservancy preserve. While we do not offer breakfast, we do hope to have the opportunity to welcome you back in the future.

8/10 - 좋아요

Patricia

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Comfy bed!
The room was extremely comfortable. they had a separate sitting area with a balcony with table and chairs. We were with family so we just needed a place to sleep and sleep we did! The bed was super comfortable. The only reason for the 4 stars was the door to the balcony wouldn't lock, but otherwise everything was great, will definitely stay there again.
2023년 12월에 1박 숙박함
답변 제공: Manager 님, 2023년 12월 21일
Hello Patricia, Thank you for your positive review of our hotel. We're glad to hear that you found the room comfortable and enjoyed the separate sitting area with a balcony. We apologize for any inconvenience caused by the issue with the balcony door, and we appreciate your understanding. We look forward to welcoming you back again in the future.

2/10 - 너무 별로예요

Luis

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The bed sheets were stained and smelled dirty The pillows were decent The carpet was stained and dirty The walls were dirty and stained It smelled like mold and smoke There were bugs The remote was sticky The shower was filthy The couch was really really filthy I stayed in room 214 which had the ice machine right in front of the door. Really noisy Im sure there are many health code violations at this establishment. The staff was friendly.
2023년 12월에 1박 숙박함
답변 제공: Manager 님, 2023년 12월 16일
Hello Luis, Thank you for alerting us to a potential pest problem. We are investigating and treating to make sure that this is an isolated incident. I assure you that we have strict guidelines we follow, and cleanliness issues are very important to us and are being addressed immediately with our staff. We are always looking for ways to improve upon the guest experience and I hope you will return to see how we continue to grow and evolve.

2/10 - 너무 별로예요

Lynnette

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
It was dirty and run down
2023년 11월에 1박 숙박함
답변 제공: Manager 님, 2023년 12월 6일
Hello Lynnette, We're sorry to hear about your experience. We appreciate your feedback and will use it to improve our services. We encourage you to reach out to our management team directly to discuss any specific concerns you may have had during your stay. Thank you for bringing this to our attention.

10/10 - 훌륭해요

ELSA

2023년 10월에 1박 숙박함
답변 제공: Manager 님, 2023년 11월 12일
Hello ELSA,Thank you for your feedback! We appreciate your positive rating and it's always a pleasure to hear that our guests had a great experience with us. We strive to provide excellent service and are delighted to know that we met your expectations. We hope to welcome you back in the future for another enjoyable stay.

2/10 - 너무 별로예요

Anita

2023년 10월에 3박 숙박함
답변 제공: Manager 님, 2023년 11월 9일
Hello Anita, Thank you for sharing your feedback with us. We are sorry to hear that your experience at our hotel did not meet your expectations. We strive to provide exceptional service to all our guests, and we apologize for any inconvenience you may have encountered. Your comments have been noted, and we will use them to improve our services. We hope you will consider giving us another chance in the future.

8/10 - 좋아요

Maureen

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 1박 숙박함
답변 제공: Manager 님, 2023년 10월 10일
Hello Maureen,We appreciate you taking the time to rate your experience. We would love to have the opportunity to provide you with an another stay. Please keep us in mind for a future stay.

6/10 - 괜찮아요

Verenice De Los

2023년 9월에 1박 숙박함
답변 제공: Manager 님, 2023년 9월 7일
Hello Verenice De Los, Thank you for taking the time to share your rating. Please reach out and share your feedback if something didn't meet your needs. We hope to earn your business again on your next travels.

4/10 - 별로예요

Deidrea

연인과의 여행
별로예요: 편의 시설/서비스
It was not what was picture in the profile. Room had roach traps in the bathroom with dead roaches in them. The room had an odor. Was given a handicap room which I did not request. Reservations were made in plenty time to have a nice room if they exist. Continental breakfast was supposed to be included and was not available. Paid more than what room was worth. DISAPPOINTED....
2023년 8월에 2박 숙박함
답변 제공: Manager 님, 2023년 9월 2일
Hello Deidrea,Thank you for bringing to our attention your experience and comments regarding your stay in our hotel. We take this very seriously and are very sorry about the issues you faced; this has been forwarded to management. Thank you again for sharing and we hope to earn your business in the future by continuing to evolve and improve the guest experience.

2/10 - 너무 별로예요

Ross

가족 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Dirty and needs updating
2023년 8월에 1박 숙박함
답변 제공: Manager 님, 2023년 8월 21일
Hello Ross, Through feedback like yours, we are able to address our weaknesses and improve upon them and we thank you for taking the time to write. It is disheartening to learn that you did not enjoy your stay and that the room was not properly and thoroughly cleaned and maintained according to the high standards of our housekeeping and maintenance staff. Again, thank you for bringing this matter to our attention so that we can make sure no future guest experiences the same inconvenience. We hope that you will change your mind about giving us a second chance and that you will someday return to be impressed by the changes we've made.

8/10 - 좋아요

Chuck

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
Property/rooms were very dated. A/C worked fine but very noisy because it was an old style wall unit. Room was a suite so we were able to spread out a little. Property had an excellent location for Fallbrook eating and shopping.
2023년 8월에 3박 숙박함
답변 제공: Manager 님, 2023년 8월 17일
Hello Chuck, Thank you for your review, your feedback, and your comments regarding your stay. We want our guests to enjoy their stay and find our AC and heat amenities to be clean and in perfect working condition. Our ultimate goal is for our guests to be comfortable both in the summertime, and in the winter. Our maintenance staff has a regular schedule dedicated to checking the working order of appliances, the state of the furniture in the rooms, and bathroom fixtures. I am sorry that we failed to do this during your most recent stay. I am especially upset to hear that the situation was not addressed right away.

8/10 - 좋아요

Paul A.

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Updated bathroom
Spacious room on first floor with updated bathroom. Only complaint was very hard pillows.
2023년 8월에 1박 숙박함
답변 제공: Manager 님, 2023년 8월 12일
Hi Pau A,Thank you for being a guest with us and sharing your experience. We are glad to learn you enjoyed your overall stay with us. However, we are sorry for your disappointment with the condition of our pillows being hard, and we will share your comments appropriately. Thank you again for your feedback, and we look forward to your next visit.

8/10 - 좋아요

Kim

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The room was clean and sufficient.
2023년 7월에 1박 숙박함
답변 제공: Manager 님, 2023년 7월 9일
Hello Kim,Thank you for sharing this experience with us. We truly value you feedback with regards to our room. We strive to do our very best with accommodating each and every one of our guests. We hope to see you again soon and to impress you with our continued improvements.

10/10 - 훌륭해요

Demi

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
This is such a easy and calm place to stay, I’ll keep coming back as i appreciate good people and appreciate great hospitality!
2023년 7월에 1박 숙박함
답변 제공: Econo Lodge Inn & Suites Fallbrook Management 님, 2023년 7월 5일
Dear Demi,Thank you for your kind words! We're thrilled you had a pleasant stay with us. Providing a calm and welcoming environment is important to us, and we're delighted that you found our hospitality exceptional. We appreciate your loyalty and look forward to welcoming you back on future visits.Please let us know if there's anything else we can do to enhance your experience. We're here to ensure that you have a wonderful stay each time you choose to stay with us.Regards,Econo Lodge Inn & Suites Fallbrook Management

10/10 - 훌륭해요

Sam

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
N/A
2023년 6월에 1박 숙박함
답변 제공: Manager 님, 2023년 6월 27일
Hello Sam,We are continuously improving upon our services and accommodations and want to thank you very much for your comments about our hotel. Insights such as this are invaluable and help us to better our services and accommodations. Thank you.

6/10 - 괜찮아요

Edilberto

좋아요: 청결 상태, 직원 및 서비스
2023년 6월에 1박 숙박함
답변 제공: Manager 님, 2023년 6월 27일
Hello Edilberto,We appreciate your valued business and would love the opportunity to host your next stay. Thank you for your rating.

4/10 - 별로예요

실제 이용하신 고객

가족 여행
좋아요: 직원 및 서비스
별로예요: 객실의 편안함
Noisy. Toilet ran all night long. Bed was so uncomfortable
2023년 6월에 1박 숙박함
답변 제공: Manager 님, 2023년 6월 15일
Dear Guest,Your review is greatly appreciated, and we are happy to have met most of your needs were met with our friendly services. I would like to apologize for not exceeding your expectations with our bathroom's condition, and some other issues, your satisfaction is important to us, and we will be using the feedback you gave us to implement improvements to our accommodations to ensure we offer a better experience and overall impression of our facility. I hope that you will consider staying with us again the next time you are visiting so that we can have another chance to provide you with a superior experience.

10/10 - 훌륭해요

Helen

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
right next to wedding venue so very convenient. Room is spacious and parking is easy
답변 제공: Manager 님, 2023년 6월 12일
Hello Helen,We have high standards of hospitality and service and we strive to give you the best experience at the best value. Thank you so much for the insight regarding our parking and your comments about our room. Thank you for choosing our hotel. We appreciate your business and hope to see you again soon.

10/10 - 훌륭해요

Mary

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Staff very nice. Room clean and close to wedding venue. Appreciated staff working with us to be downstairs for our dog.
2023년 6월에 1박 숙박함
답변 제공: Manager 님, 2023년 6월 12일
Hi Mary,Thank you for sharing how you have enjoyed our friendly hospitality and accommodations. I am thrilled to know we have met your expectations and to know our location worked well for your plans. We are incredibly happy to learn that your stay was so peaceful, and we hope to see you again.

10/10 - 훌륭해요

Herbert

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Well worth the money.
We had a great stay. We were in town for a wedding and the hotel was convenient and clean. We were able to check in early. Overall great experience.
2023년 6월에 1박 숙박함
답변 제공: Manager 님, 2023년 6월 7일
Hi Hertbert,Thank you for taking the time to complete our guest satisfaction survey and for rating our hotel so highly! I am so glad that you found our hotel to be clean and convenient and that you enjoyed the accommodations and friendly hospitality that we strive to show to each guest, during every stay. We are glad you had a great time with us, and we look forward to serving you agai

6/10 - 괜찮아요

Vincent

가족 여행
좋아요: 객실의 편안함
2023년 5월에 1박 숙박함
답변 제공: Manager 님, 2023년 6월 2일
Hello Vincent,We are continuously improving upon our services and accommodations and would like to invite you to stay with us again on your next visit to the area.

8/10 - 좋아요

Lorena

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 5월에 1박 숙박함
답변 제공: Manager 님, 2023년 6월 1일
Hello Lorena,We appreciate your feedback. Thank you for staying with us. Please let us know if you find yourself back in the area. We would love to have a chance to serve you again.

6/10 - 괜찮아요

gabriel

가족 여행
2023년 5월에 1박 숙박함
답변 제공: Manager 님, 2023년 5월 10일
Hello gabriel, Thank you for sharing your rating of our Hotel. The biggest compliment we can receive is to earn your business again so please consider us on your next trip.

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Clean and comfy
2023년 4월에 2박 숙박함
답변 제공: Manager 님, 2023년 5월 3일
Dear Guest,We are always striving to improve our offerings and that is why your input is so important. Thank you for sharing your experience and comments pertaining to our hotel. I hope that we will impress you with exemplary service during future visits.

8/10 - 좋아요

Kurt

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Kurt
Check-in was good. Room was fine. Could’ve used more towels stocked in bathroom. Just 2 and they were kinda thin.
2023년 3월에 1박 숙박함
답변 제공: Manager 님, 2023년 3월 22일
Hi Kurt,Thank you for being a guest with us and taking the time to share your experience. We are so happy you enjoyed our clean accommodations and friendly services. Your recommendation is truly appreciated. Looking forward to having you back for a future stay.

6/10 - 괜찮아요

Tyler

출장 여행
별로예요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
For the price we paid I would think that we would have a nicer place and room. I have stayed at motel 6 that are nicer. There was no problems with the staff we had to buy a parking permit which we we’re not told about and the parking was very limited
2023년 3월에 1박 숙박함
답변 제공: Manager 님, 2023년 3월 11일
Hello Tyler, I sincerely apologize for your experience; this is not the impression we want to leave our valued guests with. I do want you to know that we take guest comments very seriously and that all the issues you have brought to our attention are being promptly addressed. Our guest satisfaction is vital to our success and your feedback will promote needed changes. I hope that you will consider staying with us again so that we can have a chance to provide you with a superior experience and change your perception of our hotel and services.

10/10 - 훌륭해요

Catherine

2023년 3월에 1박 숙박함
답변 제공: Manager 님, 2023년 3월 7일
Hello Catherine,It was our privilege to earn your business and we hope to host you again on your next trip.

8/10 - 좋아요

Kevin

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Had a wedding next door, so it was a nice place to rest for a night
2023년 2월에 1박 숙박함
답변 제공: Manager 님, 2023년 2월 10일
Hello Kevin,To provide our guests with an enjoyable experience is our primary goal. Thank you for sharing your feedback regarding our hotel. We greatly appreciate the time you've taken to rate our hotel and we look forward to your next visit.

10/10 - 훌륭해요

Ted 님, Sunnyvale

2023년 1월에 2박 숙박함
답변 제공: Manager 님, 2023년 3월 7일
Hello Ted,Thank you for the incredible rating. We are so glad we were able to provide you with such a wonderful experience and we hope to see you very soon.

8/10 - 좋아요

Larry

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스
Clean and some what quiet
2022년 12월에 1박 숙박함
답변 제공: Manager 님, 2023년 1월 6일
Hello Larry,Guest satisfaction is our number one objective so we really appreciate the input regarding our hotel. We hope you will return so that we can provide you an even superior experience.

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Very comfortable stay
I had a great experience at this hotel. I arrived late, and had the most confortable sleep. It was the most comfortable bed. Spacious room with fridge microwave. My parents really enjoyed the stay also and said the room was really nice.
2022년 12월에 1박 숙박함
답변 제공: Manager 님, 2023년 11월 7일
Dear Guest,Thank you for taking the time to share your positive experience at our hotel. We're thrilled to hear that you and your parents enjoyed a comfortable stay in our spacious room, complete with convenient amenities like a fridge and a microwave. We hope to welcome you back again in the future for another great experience.

10/10 - 훌륭해요

Ivy

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Good experience
Stayed for one night overall it was a pleasant experience the room is furnished older however the hotel itself is also an older building. Checking in was super easy and the gentleman in the main desk was really friendly and polite.
2022년 11월에 1박 숙박함
답변 제공: Manager 님, 2022년 11월 17일
Hello Ivy,I want to ensure that you know how much we appreciate guest feedback, it is through insights we can better serve our guests. Thank you for sharing as we are always looking for ways to improve the guest experience, and with your help, we can address these issues. We hope to have you back for another stay soon.

8/10 - 좋아요

Nancy

2022년 11월에 1박 숙박함
답변 제공: Manager 님, 2023년 2월 10일
Hello Nancy,Thank you for sharing your rating of our Hotel. The biggest compliment we can receive is to earn your business again so please consider us on your next trip.

6/10 - 괜찮아요

John

가족 여행
별로예요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was clean but old. Old furnishings. Strange design of room's. Too many indigents and weekly/monthly renters. Continental breakfast offered, no breakfast. I wouldnt stay again unless i have to.
2022년 11월에 2박 숙박함
답변 제공: Manager 님, 2022년 11월 9일
Hello John, Thank you for sharing how we have provided you with clean accommodations and friendly services during your stay. We appreciate your honest feedback and are sorry to learn our older building didn't fully meet your needs aesthetically. We thank you for your business and helpful feedback and hope to be of service to you again with a future stay

10/10 - 훌륭해요

gabriel

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Clean , the receptionist was super helpful and accommodating.
2022년 10월에 1박 숙박함
답변 제공: Manager 님, 2022년 10월 30일
Hello gabriel,Guest satisfaction is top priority at our hotel; for that reason we truly appreciate your comments regarding our hotel. We hope you will return so that we can provide you an even superior experience.

8/10 - 좋아요

실제 이용하신 고객

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 10월에 1박 숙박함
답변 제공: Manager 님, 2022년 10월 23일
Dear Guest,We appreciate your time in sharing your feedback. We continuously strive to give our valued guests a wonderful experience and hope to provide you with that on your next stay.

8/10 - 좋아요

Ana

가족 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
Family owened business
2022년 10월에 2박 숙박함
답변 제공: Manager 님, 2022년 10월 20일
Hello Ana,We appreciate that you've taken the time to share with us regarding our hotel. Insights such as this are invaluable and help us to better our services and accommodations. Thank you.

4/10 - 별로예요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스
별로예요: 객실의 편안함
Outdated, lacks in quality, but good service
Check in was completely smooth and easy. The worker greeted me with a smile . There wasn’t that many selections in the area for an overnight stay. The bed was springy, and the bedding wasn’t hotel quality. There’s a few smokers in the building, so you can hear the constant going in and out of the rooms. It got old real quick, but I later fell asleep and was able to sleep through all of the noise from nearby neighbors.
2022년 9월에 1박 숙박함
답변 제공: Manager 님, 2022년 10월 4일
Hello Guest, We would like to apologize for your experience with the smell, we implement a strict no-smoking policy and make sure that guests who violate those are reprimanded. We would appreciate it if these issues were reported during your stay as we could have sent back our cleaners and done a more thorough refresh of the room.

6/10 - 괜찮아요

luis E

가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Fair place to stay
The service and front desk really kind people but our rooms didn’t smell good maybe because is a “pet friendly “ and I didn’t know. Overall it was a fair place and a good neighborhood.
2022년 9월에 1박 숙박함
답변 제공: Manager 님, 2022년 9월 13일
Hello luis E, I sincerely apologize for your experience; this is not the impression we want to leave our valued guests with. Thank you for bringing to our attention the odor in your room, with your feedback we can deep clean and return the freshness of our accommodations. We are sorry there was not a solution during your stay. We hope you will give us another chance to provide you with a superior experience the next time your travels bring you back to the area.

10/10 - 훌륭해요

SERGIO

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
The hotel was in good order, just needs more renovations on the common areas
2022년 9월에 2박 숙박함
답변 제공: Manager 님, 2022년 9월 5일
Hello SERGIO, Thank you for sharing how we have provided you with clean accommodations and friendly services during your stay. We appreciate your honest feedback and are sorry to learn our older building didn't fully meet your needs aesthetically. We thank you for your business and helpful feedback and hope to be of service to you again with a future stay

4/10 - 별로예요

Joni

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
The building itself is older, but my room this time had a busted wooden blind, was located on the bottom floor and was extremely dark and dingy. VERY SMALL. The staff however are extremely friendly and helpful.
2022년 7월에 6박 숙박함
답변 제공: Manager 님, 2022년 7월 29일
Hello Joni, Thank you for taking the time Your feedback is especially important to us, and I am saddened to hear of your experience. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. We continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

10/10 - 훌륭해요

Ariana

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Clean sheets, clean room
2022년 7월에 1박 숙박함
답변 제공: Manager 님, 2022년 7월 29일
Hello Ariana, We appreciate your rating of our hotel and the feedback you have shared pertaining to our room and also our sheets. I hope you will return to enjoy a memorable and exceptional experience.

10/10 - 훌륭해요

L

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Attendant very friendly. Quiet area.
2022년 7월에 1박 숙박함
답변 제공: Manager 님, 2022년 7월 29일
Hello L, It means so much to have earned your business. We appreciate the feedback regarding our area. We are always looking for ways to improve upon the guest experience so thank you for sharing.

4/10 - 별로예요

David

좋아요: 청결 상태
2022년 7월에 1박 숙박함
답변 제공: Manager 님, 2022년 7월 25일
Hello David, We really appreciate you taking the time to rate your experience with us. Please come stay with us again on your next visit to the area.,

6/10 - 괜찮아요

Beth

좋아요: 청결 상태
Room was clean. Office/lobby not open— no amenities.
2022년 6월에 2박 숙박함
답변 제공: Manager 님, 2022년 6월 15일
Hello Beth, Guest satisfaction is our number one objective so we really appreciate the input regarding our room. We appreciate you for sharing your feedback as we continue to improve conveniences of our hotel for all of our guests.

8/10 - 좋아요

andrew

좋아요: 청결 상태, 직원 및 서비스
2022년 4월에 1박 숙박함
답변 제공: Manager 님, 2022년 5월 1일
Hello andrew, We appreciate you taking the time to rate your experience. We would love to have the opportunity to provide you with an even superior experience so please come see us again soon!,

10/10 - 훌륭해요

Colleen

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 4월에 1박 숙박함
답변 제공: Manager 님, 2022년 4월 25일
Hello Colleen, We are continuously improving upon our services and accommodations and would like to invite you to stay with us again on your next visit to the area.,

6/10 - 괜찮아요

janet

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2022년 4월에 1박 숙박함
답변 제공: Manager 님, 2022년 7월 18일
Hello janet, We are always striving to improve our offerings and that is why your input is so important. Thank you for sharing your rating pertaining to your experience at our hotel. We'd appreciate it if you would reach out to share your concerns so we can address any issues. It is our hope that you will give us the opportunity to serve you in the future better.