The staff are very friendly and go the extra mile to make your stay perfect. The hotel is great, everything is concrete on the inside of the rooms with colored designs. Soundproof, clean, sturdy. Location is prime! Walking distance to everything in Centro and the Malecon. Restaurants, shopping, drinking, excursions. The restaurant at the hotel is great. Friendly service, decent prices and the food was great. I had several breakfasts, pizza, pasta, seafood and all was excellent. See you soon Hotel Rio!