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시티포인트 아파트먼츠 여행 후기

4 out of 5
시티포인트 아파트먼츠
Eyre Square, Galway, Galway

이용 후기

8.6

훌륭해요

평점 10 - 훌륭해요. 364개 이용 후기 중 180개" "
평점 8 - 좋아요. 364개 이용 후기 중 123개" "
평점 6 - 괜찮아요. 364개 이용 후기 중 34개" "
평점 4 - 별로예요. 364개 이용 후기 중 15개" "
평점 2 - 너무 별로예요. 364개 이용 후기 중 12개" "

8.8/10

청결 상태

8.2/10

직원 및 서비스

8.0/10

편의 시설/서비스

8.4/10

숙박 시설 상태 및 시설

8.4/10

친환경

이용 후기

6/10 - 괜찮아요

IM SOOK

워낙 골웨이 시내가 작아서인지 위치 좋아요. 체크인장소와호텔이 가깝긴하지만 쫌 불편했어요. 거실과 방이 넓고 큽니다. 그러나 식기류가 오래되어 사용하기 찝찝했고 잘때 쫌 추워요.
2019년 4월에 1박 숙박함

10/10 - 훌륭해요

Aurabind

아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
2024년 3월에 3박 숙박함

10/10 - 훌륭해요

Nigel

단체 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great location
2024년 3월에 1박 숙박함

6/10 - 괜찮아요

Phil O

단체 여행
좋아요: 청결 상태
별로예요: 편의 시설/서비스
The property is lovely inside but lacks a few basic items such as a cafetière or a teapot. The door to the street was sometimes difficult to open. Otherwise, it’s in a good location with nice rooms.
2024년 2월에 2박 숙박함

10/10 - 훌륭해요

Geraldine

가족 여행
좋아요: 청결 상태, 객실의 편안함
2023년 11월에 1박 숙박함

10/10 - 훌륭해요

Courtney Lynn

좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Absolutely wonderful property in a key location at the heart of Galway.
2023년 11월에 2박 숙박함

8/10 - 좋아요

Rita

가족 여행
좋아요: 편의 시설/서비스
Loved the location and city view. I was surprised at how spacious and modern the apartment was.. only thing I didn’t care for was the bed was awfully uncomfortable.. that’s a preference tho.
2023년 11월에 1박 숙박함

10/10 - 훌륭해요

Jon

2023년 10월에 1박 숙박함

10/10 - 훌륭해요

Andrew

연인과의 여행, 가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great option for a small group, rooms were nice and very comfortable. Great location in Galway. Kitchen was handy

2/10 - 너무 별로예요

Andrew

좋아요: 청결 상태, 숙박 시설 상태 및 시설
Location and apt was nice. Check in was difficult and convoluted with car, parking and getting to apt on a different location. This inconvenience however, paled in comparison to the lack of hot water for showers. There was ZERO HOT WATER!!!!! We could not take a shower
2023년 10월에 1박 숙박함

10/10 - 훌륭해요

Donna

2023년 9월에 2박 숙박함

8/10 - 좋아요

Philip

가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
The apartment was clean and spacious and location was excellent. The private parking was also a plus. We had a balcony/terrace, but there was not patio furniture, which was a little strange. The check-in process however was confusing and frustrating. you have to check-in at the Western Hotel first, and finding parking while you do this was very difficult, it was also not clean that this was the process, although it may be contained in the instructions provided and I just didn't read through them carefully enough....would be useful to state this in a more obvious way so it is clear - overall a very positive experience with the check-in being the check-in process being the only real issue.
2023년 9월에 2박 숙박함

10/10 - 훌륭해요

karni 님, Ramat Hasharon

좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Citypoint was a wonderful surprise, from the warm welcome from Wade upon arrival, the spacious parking, the beautiful apartment with huge windows from which you can see the sunrise in the morning, and the location was perfect: small grocery store on the other side of the road, and 8 minutes walking from the center of town. Only thing missing was a small shelf in the bathroom to put the shampoo and conditioner on, but this is small details. We loved it and already recommended it to our friends
2023년 9월에 2박 숙박함

8/10 - 좋아요

Stephanie 님, Pittsburgh

2023년 8월에 2박 숙박함

8/10 - 좋아요

Fiona

가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
This apartment is in a perfect position for exploring Galway. You can hear traffic noise in the living room during the day but it isn’t overbearing. The bedrooms are at the back of the apartment and we heard no noise at all. It’s large and spacious, perfect for 4 people. There is great kitchen space with most things you would need with a good fridge freezer. This was quite full of purchasable drinks and snacks, but if you are not buying them you can move them out of the fridge for your stay and put them back as you leave. Marks and Spencer’s is across the road and a brilliant Lidl with a fresh bakery is less than 5 minutes walk. Check in was explained really well before we arrived, checking in at the hotel and then going around to the apartments. I understand some of the reviews mentioning this, driving from the hotel to the apartments is a wee bit awkward mainly due to the one way system around Galway. I’m not sure there’s anything that could be done to change that. A few niggles such as no ironing board or anything to dry clothes and towels on. With four adults all showering each day we needed a clothes horse. The apartment felt quite stuffy at times as you couldn’t any windows in the living area. Overall a great apartment and I would recommend staying here.
2023년 8월에 3박 숙박함

8/10 - 좋아요

Ronald

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Good location, easy walk to all the pubs restaurants night life, but just far enough away to be quite great views
2023년 8월에 3박 숙박함

10/10 - 훌륭해요

Brett

가족 여행
좋아요: 청결 상태, 객실의 편안함
2023년 8월에 1박 숙박함

6/10 - 괜찮아요

Jason

가족 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
Was unaware the actual registration / key retrieval was at the Western up the block. Not joyous after walking 3 luggage items in the rain from the train. Had to locate that guidance on the apartment lobby door. No useful shelving in unventilated bathroom - clean clothes and toiletry kit were perched on garbage can cover and windowsill, respectively. Whether it was the pub across the street or a downstairs neighbor, people were singing at the top of their lungs until 0300. This is not the fault of the apartment owner, but a feature of the neighborhood. Clean, spacious 2 bedroom apartment with 2 bath. Separate quarters were appreciated after 4 of us sharing a 2 bed hotel room in Dublin.
2023년 7월에 2박 숙박함

6/10 - 괜찮아요

실제 이용하신 고객

단체 여행
좋아요: 청결 상태, 객실의 편안함
Disappointing stay
We have stayed here in the past and had better experiences. This time, the carpet in both bedrooms was very stained. One of the bedrooms has an unpleasant odor.The washing machine did not work. We learned of that when the clothes were soaking wet after the dry cycle. This was an ongoing problem with many communications with the staff and trips to have our same load of clothes dried. The toaster did not work. There was a bare minimum of kitchen utensils. There is still a beautiful view from the living area and the beds were comfortable. The staff were very helpful and pleasant.
2023년 7월에 6박 숙박함

4/10 - 별로예요

Charlie

연인과의 여행
좋아요: 청결 상태
별로예요: 편의 시설/서비스
Likes: Comfortable modern apartment located in the heart of the city. Dislikes: Underground parking is tricky to get to. After driving in circles for some time, we called the front desk asking for directions and was told to "Google it." The receptionist hung up on us after asking to speak to the manager. Half of the fridge was taken up with snacks and drinks for sale. The door shelves couldn't be used because the guards had been removed. We could barely get our items in. Half of the dining table was covered with snacks, drinks, and an erected plastic price list. Yes, a price list! Had to run out an purchase a coffee maker because none was provided! No shower soap holder. Couldn't sleep the first night due to a loud hissing noise emitting from the locked utility closet. The next day we reported the issue to the same receptionist that hung up on us. "We'll send someone over right away." Nothing. A second sleepless night. Spoke to housekeeping staff the next day, who managed to get a maintenance person there promptly. Later plumbers arrived to replace a pressure valve, just as we were preparing to get ready for the evening. Water had to be shutoff. Instead of receiving a level of customer care matching the five-star price we were paying, we were met with a defensive and insulting manager who challenged if we ever called. "We can't do anything about something we don't know about. Who did you speak to?" After suggesting compensation, we were given an insulting 50 euro credit.
2023년 7월에 3박 숙박함
답변 제공: Western Management 님, 2023년 7월 19일
Dear Charlie, Thank you for your feedback. We sincerely apologise for the inconvenience caused by the boiler. Unfortunately, there was some miscommunication over this and therefore management and maintenance were not aware of the issue. Otherwise, we would have tried to fix it as soon as possible. Sometimes, there are maintenance issues which require a professional to repair and in this case, we arranged a plumber to call.In terms of the parking situation, Galway's traffic system can be quite tricky to navigate when you are not used to it. And while it is out of our control, we do comprehend the difficulty of it. That is why we give detailed directions on check in. If you weren't able to follow said directions, Google maps is a good guide to use in order to get there, which is what the receptionist was referring to. In relations to the snacks and drinks in the apartment, it is something that we offer as some guests do like having the option to purchase some drink/food without having to go out. There is no obligation to buy these and if they are in the way, they can be easily moved to one of the cupboards. The manager you spoke to was merely trying to ascertain which member of staff you had spoken to and when, in relation to your complaint. She in no way intended to be "defensive and insulting" and it is unfortunate if you perceived it as such. We are sorry that these issues affected your stay.Best regards, The Western Hotel Management Team

6/10 - 괜찮아요

John YS

가족 여행
좋아요: 청결 상태, 객실의 편안함
Not a pleasant stay
No air-conditioning which makes it hot and stuffy in summer. Took 3 visits to reception which was in another building across the road to get 2 small fans. Venetian blinds in master bedroom did not provide privacy nor black out - again a problem when the sunrise is 3:30am. Master bathroom was very dim. Since the building is above TK Max, the delivery trucks unload at 5-6am which created a lot of noise.
2023년 7월에 2박 숙박함
답변 제공: Management 님, 2023년 7월 26일
Thank you John. We appreciate the constructive feedback and have addressed these issues to our maintenance and management team. We hope to improve this for any future stays you wish to take with us.

10/10 - 훌륭해요

Judith

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Centrally located, walk to many dining options
2023년 6월에 3박 숙박함
답변 제공: The Western Hotel Team 님, 2023년 7월 26일
Thank you Judith , we can't wait to welcome you or your friends and family here again!

10/10 - 훌륭해요

David

가족 여행
Very easy base for seeing Galway
2023년 6월에 3박 숙박함
답변 제공: The Western Hotel Team 님, 2023년 7월 26일
Thank you David , you are welcome back any time!

10/10 - 훌륭해요

Josee

단체 여행
좋아요: 편의 시설/서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
L’appartement quoique très beau aurait besoin de beaucoup d’amour. Les armoires de cuisine très défraîchies, très petit frigo pour un apart de 3 chambres et 3 salles de bain, la laveuse à linge est dans la cuisine ( on se demande pourquoi? ) pas de luminaire au dessus de la table à manger, la carpette du salon est à jeter , le grillage d’aération au plafond du salon est très sale. En général ce n’est pas très propre pour un prix si élevé . En plus les immenses vitres dans le salon sont très sales , les pigeons s’en donnent à cœur joie sur la terrasse qui est inutilisable .
2023년 6월에 2박 숙박함
답변 제공: Management 님, 2023년 7월 26일
Merci pour ton soutien. Nous sommes constamment à la recherche de nouveaux moyens d'améliorer chaque aspect de nos activités.

10/10 - 훌륭해요

Garret

아이를 동반한 가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
They gave great instructions about checking in. We were able to easily walk everywhere we needed. But it was nice having parking in case we needed to leave the city.
2023년 6월에 3박 숙박함
답변 제공: The Western Hotel Team 님, 2023년 7월 26일
Thanks Garret for your great review, we can't wait to see you or your friends and family again very soon!

10/10 - 훌륭해요

Cristina

가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
This is a fantastic apartment - Location, Location, Location - the apartment is spacious, clean, BIG, - my family of 4 (kids ages 16 and 11) loved it.
2023년 6월에 2박 숙박함
답변 제공: The Western Hotel Team 님, 2023년 7월 26일
Thank you Cristina, we look forward to seeing you again!

10/10 - 훌륭해요

Janet

가족 여행
좋아요: 청결 상태, 객실의 편안함
2023년 6월에 3박 숙박함
답변 제공: The Western Hotel Team 님, 2023년 7월 26일
Thank you Janet , you're welcome back anytime!

10/10 - 훌륭해요

Nancy

연인과의 여행, 가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Check in was in a different location, and a little wierd
2023년 5월에 2박 숙박함
답변 제공: Management 님, 2023년 7월 26일
Thanks for your kind rating and constructive feedback Nancy. We always do our utmost to provide guests with information on the check in process prior to arrival, nonetheless we will address this to management to see if we can make this information clearer and most concise.

10/10 - 훌륭해요

Louise

좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Tout est ok, mais manque des crochets dans les salles de bain.

2/10 - 너무 별로예요

Scott

단체 여행, 가족 여행
좋아요: 청결 상태
별로예요: 숙박 시설 상태 및 시설
Parking was a nightmare
2023년 5월에 1박 숙박함
답변 제공: Front Desk 님, 2023년 6월 1일
Hello Scott, Thanks for the feedback.We have now added our CityPoint Parking entrance to google maps and guests are now provided with detailed instructions with pictures of both the pedestrian and parking entrance. We're sorry for the trouble you had with parking and we hope you can see the improved experience if you decide to stay with us again.Warm Regards,Front Desk

10/10 - 훌륭해요

Theresa

2023년 5월에 2박 숙박함
답변 제공: Front Desk 님, 2023년 6월 1일
Thank you!

10/10 - 훌륭해요

Barb

2023년 4월에 1박 숙박함
답변 제공: Front Desk 님, 2023년 6월 1일
Thank you!

8/10 - 좋아요

Sionnain

2023년 4월에 1박 숙박함
답변 제공: Front Desk 님, 2023년 6월 1일
Thank you! Feel free to provide any feedback or suggestions, we're always looking to improve!

8/10 - 좋아요

Peter

가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Location and spaciousness. Plus washer-dryer. Not enough towels. Pillows like sandbags.
2023년 3월에 5박 숙박함
답변 제공: Front Desk 님, 2023년 4월 14일
Dear Peter,Thank you for taking the time to leave a review. We are sorry to hear you did not like the pillows and we will raise this with our accommodation manager. We would have been happy to provide you with extra towels had you contacted us.We hope to see you again in the future!Best regards,The Western Citypoint Team

8/10 - 좋아요

Kristie

가족 여행
좋아요: 청결 상태, 객실의 편안함
2023년 3월에 2박 숙박함

10/10 - 훌륭해요

Hannah

2023년 3월에 1박 숙박함

6/10 - 괜찮아요

Katie

좋아요: 청결 상태
It was lovely but heating wasn’t working except one bedroom but overall it was warm enough but need more heating
2022년 12월에 1박 숙박함

10/10 - 훌륭해요

Winifred

2022년 12월에 1박 숙박함

10/10 - 훌륭해요

Walter

좋아요: 청결 상태, 객실의 편안함
City Point apartments could not be more conveniently situated, overlooking Eyre Square. Parking is free with the apartment which gives you the freedom to explore the City on foot without the hassle of paid on street parking. The apartment was spotless, well equipped for any length of stay, and was warm on arrval. If you don't like being cooped up in a hotel room or BnB, then the space and independence of apartment living is worth the extra. I had trouble accessing the underground carpark owing to a one way system, roadworks and general fatigue on my part after a long day of driving, but the staff at the Westin where we checked in are extremely helpful. Id love a few nights in Galway and explore more of the West, this apartment is the perfect base for such a trip.
2022년 11월에 1박 숙박함

2/10 - 너무 별로예요

Lalgith

2022년 11월에 6박 숙박함

10/10 - 훌륭해요

Claudia

2022년 9월에 7박 숙박함

8/10 - 좋아요

Susan

연인과의 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
Great location & large apartment, but a bit stingy on basic supplies. No tissues, very small supply of tea & coffee & long life milk was way out of date. Felt sterile & unloved.
2022년 9월에 2박 숙박함

8/10 - 좋아요

Kimberly

좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
The rental was lovely. A dish towel for the kitchen would be nice. Some simple instructions on locking the windows and doors would be helpful (being foreign visitors we struggled the first few times with each). But the beds were comfortable, and the location was perfect to town.
2022년 9월에 2박 숙박함

8/10 - 좋아요

Austin

좋아요: 청결 상태, 객실의 편안함
Fully furnished appartment
The apartment was spacious and well appointed for appliances. It felt like staying in a home away from home.
2022년 9월에 1박 숙박함

6/10 - 괜찮아요

Matthew

좋아요: 청결 상태, 숙박 시설 상태 및 시설
2022년 9월에 1박 숙박함

10/10 - 훌륭해요

Ryan

단체 여행
좋아요: 청결 상태, 객실의 편안함
2022년 9월에 1박 숙박함

10/10 - 훌륭해요

Sonja

가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very spacious flat right near the city center. Clean and comfortable. The staff was very friendly and the on-site parking was nice to have. Would definitely stay here again!
2022년 8월에 2박 숙박함

4/10 - 별로예요

Kaija

가족 여행
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
They sold it to us as a 4 person apartmebt but there were beds only for two unless you are a midget.
2022년 8월에 3박 숙박함

10/10 - 훌륭해요

Patricia

2022년 8월에 2박 숙박함

10/10 - 훌륭해요

carine

가족 여행
좋아요: 청결 상태, 객실의 편안함
Appartement agréable et spacieux pour 4 personnes. Parking sous l’immeuble. Bien situé pour visiter Galway et profiter des pubs.
2022년 8월에 2박 숙박함