숙박 시설 정면
예약 가능 여부 확인

더 코치 앤드 홀시스 여행 후기

3.5 out of 5
더 코치 앤드 홀시스
8 Kew Green, Richmond, England

이용 후기

9.4

최고예요

평점 10 - 훌륭해요. 460개 이용 후기 중 316개" "
평점 8 - 좋아요. 460개 이용 후기 중 124개" "
평점 6 - 괜찮아요. 460개 이용 후기 중 13개" "
평점 4 - 별로예요. 460개 이용 후기 중 5개" "
평점 2 - 너무 별로예요. 460개 이용 후기 중 2개" "

9.6/10

청결 상태

9.4/10

직원 및 서비스

9.0/10

편의 시설/서비스

9.0/10

숙박 시설 상태 및 시설

8.8/10

친환경

이용 후기

2/10 - 너무 별로예요

Joowon 님, Korea

별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
오래된 호텔이 편리한 호텔은 아닙니다!!
목조 건물로 온갖 소음이 다 들렸으며, 방에 냉장고도 없었고 샤워부스는 몸을 돌리기가 어려울 정도로 비좁았음. 아침은 토스트에 커피정도로 140파운드를 받는다는 것이 믿기지 않았음. 주변 또한 황량하므로 치스윅모란호텔이 아니라면 차라리 지하철로 이용이 가능한 근처의 다른 호텔을 이용하는 것이 좋을 듯...

10/10 - 훌륭해요

Ana

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very quaint and beautiful. Very clean room , gorgeous dining areas .
2024년 4월에 1박 숙박함
답변 제공: Coach and Horses Kew team. 님, 2024년 4월 17일
Dear Ana, Thank you for your lovely comment. We hope to see you again,Kindest regards Coach and Horses Kew

10/10 - 훌륭해요

Nazanin

연인과의 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Overall fantastic stay
2024년 4월에 1박 숙박함

10/10 - 훌륭해요

EMMANUELLA

아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Unique decor , very large rooms Large comfortable bed with extremely frieldly staf They were angelic , Alicia , Hanna , mandy and i didnt get all their names .we will be back as we felt very much at home . Thank you so much for looking after us during our stay .
2024년 4월에 5박 숙박함
답변 제공: Coach and Horses Kew 님, 2024년 4월 11일
Dear Emmanuella. Thank you a million for your kind words. We hope to see you againKind regards Coach and Horses Kew

8/10 - 좋아요

Ian

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
A very nice hotel in a great location, right on Kew Green. Staff were generally friendly. We didn’t eat there as we wanted to try one of the other options. Kew Gardens are an easy walk away as is the river.
2024년 3월에 1박 숙박함
답변 제공: Coach and Horses Team 님, 2024년 4월 6일
Ian, we are so pleased you enjoyed your visit to Coach & Horses (Hotel)!

10/10 - 훌륭해요

Claire

Friendly and helpful staff. Great breakfast.
2024년 3월에 5박 숙박함
답변 제공: Coach and Horses Kew 님, 2024년 4월 17일
Dear Claire, Thank you for your lovely comments. we hope t see you again. Best wishes Coach and Horses Kew team

10/10 - 훌륭해요

Louise

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함

10/10 - 훌륭해요

Thomas

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함

8/10 - 좋아요

Victoria

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff were very helpful and friendly. Nothing was too much trouble. Parking at the hotel was a bonus in Kew. Breakfast was good plenty of choice. Would like to see toast and marmalade offered. Tea was served randomly from conventional pots to bags in the cup with no saucer? Seemed understaffed at times. However I would return as it has a very friendly atmosphere and very convenient.
2024년 2월에 3박 숙박함
답변 제공: Coach and Horses Team 님, 2024년 4월 20일
Hello Victoria, thank you; we appreciate your feedback!C&H Team

10/10 - 훌륭해요

Vicky

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Cosy,easy walking distance to Kew Gardens
A very comfortable room in a great location close to Kew Gardens. Great pub food and wonderful staff who were very attentive, friendly and kind. Lots of extra touches in the room with the coffee machine, variety of teas, cookie and fruit. A special mention to Alicja on reception…great customer service….Thank you Alicja.
2024년 1월에 5박 숙박함

10/10 - 훌륭해요

Mary

2024년 1월에 1박 숙박함

10/10 - 훌륭해요

Rory

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함
답변 제공: Coach and Horses Team 님, 2024년 4월 20일
Rory, thank you so much for the positive review!C&H Team

10/10 - 훌륭해요

Susan

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 1월에 1박 숙박함

10/10 - 훌륭해요

Neil

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
A Perfect Weekend
Everything was fine. Nice hotel, friendly staff and good service. Location also perfect for us with Kew and Brentford fc so close by.
2024년 1월에 1박 숙박함

10/10 - 훌륭해요

Jane

2024년 1월에 1박 숙박함
답변 제공: Coach and Horses Team 님, 2024년 4월 20일
Jane, thank you so much for the positive review!

10/10 - 훌륭해요

Jonathan

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2 nights in Kew
Fantastic location, friendly and helpful staff. Can’t complain about a single thing. Ideal carpark. Beautiful hotel, great food. Very comfy bed.
2024년 1월에 2박 숙박함

10/10 - 훌륭해요

Farrah E

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The hotel was brilliant altho you can see small signs of wear And tear. The staff went above and beyond from the moment we stepped in to the moment we left. We plan to come back. Thank you very Much, A at reception and the rest of the team
답변 제공: Coach and Horses Team 님, 2024년 4월 20일
Farrah E, thank you so much for the positive review!C&H Team

10/10 - 훌륭해요

MARK

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Wife's 60th Birthday
We stayed at the Coach and horses because we were visiting Kew Gardens. The entrance (Elizabeth gate) is only 5 minutes walk away. The staff are lovely, knowing it was the wife's birthday they left a card in the room for when we arrived. Very clean. The food was good. A bit noisy due to being in the flight path for Heathrow Airport. The river Thames is not far away and you can walk along the river into Richmond.There is secure parking under the hotel but spaces are limited. Definitely stay there again.
2023년 12월에 3박 숙박함

10/10 - 훌륭해요

Fiona

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Twixmas break
Lovely hotel - couldn't fault it. Staff exceptionally helpful and friendly. Excellent location. Comfy, clean and cosy room with very nice ensuite shower and minibar & hamper.
2023년 12월에 2박 숙박함

10/10 - 훌륭해요

Mark

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Superb all round. Great location, staff are really friendly and helpful, room was faultless, atmosphere in the bar was lovely, secure parking was a bonus, and great value too. First class, will be back!
2023년 12월에 2박 숙박함
답변 제공: Alan Morrison 님, 2023년 12월 30일
Dear Mark, Thank you, kindly for your lovely comments. Have a wonderful 2024. We hope to see you again. Best wishes Coach and Horses Kew

10/10 - 훌륭해요

harriet

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Friendly helpful staff, lovely food
2023년 11월에 1박 숙박함

10/10 - 훌륭해요

Michael

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 11월에 1박 숙박함
답변 제공: Alan Morrison 님, 2023년 11월 24일
Michael, we really appreciate your positive review!

10/10 - 훌륭해요

Jessica

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was great and the staff were very friendly and helpful. Close walk to Kew Gardens, great pub atmosphere downstairs and food.
2023년 11월에 1박 숙박함
답변 제공: Alan Morrison 님, 2023년 12월 4일
Dear Jessica, We appreciate your positive review of your recent experience with us!We hope to see you soon again. Kind regards, Coach and Horses Kew Team

10/10 - 훌륭해요

Wendy

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Lovely pub stay
Great room, friendly staff, especially Alicja who was excellent, and went out of her way to be helpful. Nice food in restaurant. Very good value and in a lovely location, short walk to Kew Gardens.
2023년 10월에 4박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Perfect
What a perfect 1st stop for a visit to London! Kew Garden is a few steps away, lovely restaurants and all walkable. Very clean rooms! Staff, so helpful and friendly. Would stay here again!
2023년 10월에 2박 숙박함

10/10 - 훌륭해요

Nick

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The room we had was comfortable and very quiet. We were on the ground floor in a group of rooms whch are some way distant from bars and restaurants. The room was a good size and clean. The staff were very welcoming and helpfull. And the pub was good too!
2023년 10월에 2박 숙박함
답변 제공: Alan Morrison 님, 2023년 12월 4일
Dear Nick, Thank you for these kind words, I'll make sure to pass on the message to the team. We hope to see you soon again. Kind regards, Coach and Horses Kew Team

10/10 - 훌륭해요

Jeffrey

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff was super helpful on helping us with walking directions and bus services. Room was clean and comfortable. Right next to Kew Gardens and the pier to catch a boat to Hampton Court. One negative: Breakfast food was not very good. That said, would definitely recommend this hotel.
2023년 10월에 2박 숙박함
답변 제공: Alan Morrison 님, 2023년 11월 21일
Dear Jeffrey, thank you for your kind words and this wonderful review!We hope to see you soon again. Kind regards, Coach and Horses Kew Team.

10/10 - 훌륭해요

Øyvind

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Fantastisk sted i Kew Garden
Jeg har funnet et nytt favoritthotell i London!
2023년 10월에 1박 숙박함
답변 제공: Coach and Horses Kew team. 님, 2023년 10월 11일
Thank you a million for your lovely comment. Have a wonderful day .

10/10 - 훌륭해요

Richard

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 10월에 4박 숙박함

10/10 - 훌륭해요

Teo 님, Palo Alto

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We booked the place because we had a birthday party to attend to in the Kew neighborhood. Came right on time for the WC rugby game and Sunday roast. Already at the check in we got the “vibe” of the place. The positivity was overwhelming. We stayed in room 17 with the windows to the back. The room was spacious and the bed was king size and perfect. We stayed only two nights but could have stayed longer. The closeness to the path alongside river Thames, Kew gardens, Richmond etc was all an extra. Taxi ride to LHR was about 20min. We can highly recommend staying @thecoachandhorses Like they say you get a bang for your buck
2023년 9월에 2박 숙박함
답변 제공: Alan Morrison 님, 2023년 11월 21일
Dear Teo, We are so happy to read such a great review! We hope to see you soon again. Kind regards, Coach and Horses Kew Team.

10/10 - 훌륭해요

Joyce

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Lovely Hotel
Really lovely hotel, friendly staff, clean and comfortable room, nice area, easy to get in and out of London from
2023년 9월에 3박 숙박함

10/10 - 훌륭해요

Scott 님, Durham

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We loved the staff, especially Alicja, who was most helpful and welcoming! The two bartenders we met were also very helpful. The rooms were clean and comfortable.
2023년 9월에 1박 숙박함
답변 제공: Alan Morrison 님, 2023년 11월 21일
Dear Scott, Thank you for taking the time to let us know how we did, I'll make sure to pass the message to the team!We hope to see you soo again. Kind regards, Coach and Horses Kew Team.

10/10 - 훌륭해요

Deborah

2023년 6월에 2박 숙박함

10/10 - 훌륭해요

David

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice to be back and stay at the Coach and Horses
I do like staying at the Coach and Horses my second visit. It is in a great location and I found the staff are friendly, helpful and very welcoming on arrival and friendly as well on departure. My room was good as was the bathroom and all clean and tidy. Breakfast was also of a good standard and I enjoyed an evening meal of fish pie in the Library room followed by Sticky toffee pudding. Will be back to stay again. Many thanks to all the staff.
2023년 9월에 2박 숙박함

10/10 - 훌륭해요

William

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Very friendly and comfortable.
2023년 9월에 3박 숙박함

10/10 - 훌륭해요

Myla

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Perfect place to stay in Kew
This is our second stay at the Coach and Horses, and once again we found a pleasant, helpful staff, charming rooms and good food. And all walking distance to Kew Gardens and the Kew Gardens underground station! The beds are comfortable and the rooms are surprisingly quiet and peaceful for such a busy location! We highly recommend.
2023년 9월에 5박 숙박함

10/10 - 훌륭해요

Gareth

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Perfect
From start to finish, an outstanding stay. Location, facilities and staff all excellent. Far better than supposed high end chain hotels. Nothing was too much trouble shout out to receptionist (Alisha?)
2023년 9월에 1박 숙박함

8/10 - 좋아요

Stuart

2023년 8월에 5박 숙박함

8/10 - 좋아요

Alan

연인과의 여행
좋아요: 편의 시설/서비스
Good for parking, very convenient for why we was there (access to Kew) very friendly staff
2023년 8월에 2박 숙박함
답변 제공: Erica & Alan Wiles & Morrison 님, 2023년 8월 18일
Good evening, Alan. Happy Sunday. Thank you for your comments, we hope to see you again.Best wishes Coach and Horses Kew team.

10/10 - 훌륭해요

Juliet

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Very helpful and friendly staff at reception desk. Excellent food in restaurant Easy walk to Kew Gardens, tube station and bus Good sized room
2023년 7월에 3박 숙박함
답변 제공: Coach and Horses Kew team. 님, 2023년 8월 8일
Dear Juliet,Thank you so much for your lovely review.We hope to see you again. Kindest regards Coach and Horses Kew team.

10/10 - 훌륭해요

Patricia

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
A lovely characterful pub, comfortable and welcoming. The staff were very helpful and friendly. Our room was spacious and smart. So convenient for Kew. Would thoroughly recommend.
2023년 7월에 1박 숙박함
답변 제공: Coach and Horses Kew team. 님, 2023년 8월 8일
Dear Patricia, Thank you for staying with us and giving us an amazing score :) We hope to see you again. Best wishes Coach and Horses Kew team.

10/10 - 훌륭해요

Sarah

2023년 6월에 1박 숙박함

8/10 - 좋아요

Shirl

2023년 6월에 2박 숙박함

10/10 - 훌륭해요

Cindy

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Would definitely recommend it. Food was excellent and staff went out of their way to make our stay there great! Everyone was friendly and helpful.
2023년 6월에 2박 숙박함

10/10 - 훌륭해요

Lauren

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
2023년 6월에 3박 숙박함

10/10 - 훌륭해요

Emy C

2023년 6월에 2박 숙박함

6/10 - 괜찮아요

M

2023년 6월에 1박 숙박함

10/10 - 훌륭해요

Mike

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Welcoming
We will certainly stay here again when we are in the area. The hotel faces onto Kew Green and is half way between Kew Gardens District line and Kew Bridge railway stations, with frequent buses and a night bus if required. Staff were friendly, helpful and efficient especially the lovely outgoing Polish receptionist (sorry we didn't catch her name). The room we had was on the 2nd floor at the front of the hotel, but the secondary double glazing cut out any road or beer garden noise perfectly. There was a very quiet and effective air conditioning unit and a lovely comfortable bed. The room and bathroom were very clean, as were the cups and glasses. The coffee machine worked well and the tea bags high quality. The fresh milk in the room fridge was very welcome, and there were a good variety of products in the mini bar. Breakfast was excellent with a variety of high quality products available and attentive, friendly staff. The bread was exceptionally tasty, but as it was crusty the knives struggled to cut it easily. That is perhaps our only complaint!
2023년 5월에 2박 숙박함

10/10 - 훌륭해요

Elie

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great location, excellent stay.
Ideally located for us as we wanted easy access to Kew Gardens. Very friendly and attentive staff, good restaurant and breakfast, a very pleasant stay. We will likely return. Thank you very much.
2023년 4월에 4박 숙박함

10/10 - 훌륭해요

Soo

2023년 4월에 2박 숙박함
답변 제공: Coach and Horses Kew team. 님, 2023년 5월 13일
Thank you a million for your 5 out of 5 score :) We hope to see you again. Have a wonderful day.