야외 수영장, 수영장 파라솔, 일광욕 의자

리비에라 바이 아스로텔 컬렉션 여행 후기

3.5 out of 5

이용 후기

8.2

매우 좋아요

평점 10 - 훌륭해요. 496개 이용 후기 중 193개" "
평점 8 - 좋아요. 496개 이용 후기 중 192개" "
평점 6 - 괜찮아요. 496개 이용 후기 중 80개" "
평점 4 - 별로예요. 496개 이용 후기 중 20개" "
평점 2 - 너무 별로예요. 496개 이용 후기 중 11개" "

8.0/10

청결 상태

8.0/10

직원 및 서비스

8.2/10

편의 시설/서비스

7.8/10

숙박 시설 상태 및 시설

4.0/10

친환경

이용 후기

8/10 - 좋아요

iris

2023년 9월에 2박 숙박함
답변 제공: Dorinm 님, 2023년 10월 9일
Dear iris,Thank you for taking the time to share your experience during your recent stay at Isrotel Riviera Hotel and thank you for your wonderful review.We will be happy to see you again in the futureBest RegardsDorin

10/10 - 훌륭해요

Moshe

2023년 9월에 2박 숙박함
답변 제공: Dorinm 님, 2023년 9월 26일
Dear Moshe,It was a pleasure to see that your recent stay in the Isrotel Riviera Hotel lived up to all you hoped it would be.We will be happy to welcome you again during your next stay in Eilat.Best RegardsDorin

8/10 - 좋아요

hofit

가족 여행
2023년 8월에 7박 숙박함
답변 제공: Dorinm 님, 2023년 8월 27일
Dear hofit,Thank you for taking the time to share your experience during your recent stay at Isrotel Riviera Hotel and thank you for your wonderful review.We will be happy to see you again in the futureBest RegardsDorin

6/10 - 괜찮아요

Mickael

가족 여행
It IS not calm, very noisy... Not everything was ok in the room like the safe Or the fridge Very close from the ICE mall and the beach
2023년 8월에 4박 숙박함
답변 제공: Dorinm 님, 2023년 8월 13일
Dear Mickael,Thank you for taking the time to share your experiences following your recent stay with us.your comments have been taken to our attention and brought to the attention of the parties concerned.We hope that despite this we will be given the opportunity to return to host you in the future while we do our utmost to make your vacation enjoyable.Best RegardsDorin

6/10 - 괜찮아요

Shirley

단체 여행
별로예요: 객실의 편안함
The bed linen was terrible also the pillows There was no shade in the pool But the service was wonderful
2023년 7월에 3박 숙박함
답변 제공: Dorinm 님, 2023년 7월 12일
Dear Shirley,Thank you for taking the time to share your experiences following your recent stay with us.your comments have been taken on board for further attention by our GM and management.We look forward to having another opportunity to host you again in the near future and we shall continue to do everything in our power to make your stay with us enjoyable.Best RegardsDorin

8/10 - 좋아요

Richard

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
The hotel was excellent, I would recommend it to anyone. However, the supervising desk clerk indicted there was a majuro issue with my Expedia booking..whereby I was paying a $100 more a night than I should have..as my wife and I got a room for 5 when we only booked a single room for the 2 of us. This was a major major issue. I am very upset.
2023년 6월에 2박 숙박함
답변 제공: Dorinm 님, 2023년 6월 27일
Dear Richard,Thank you for taking the time to share your experience during your recent stay at Isrotel Riviera Hotel and thank you for your wonderful review.We were happy to read that you enjoyed our hotel.your comments have been taken on board for further attention.We will be happy to see you again in the futureBest RegardsDorin

8/10 - 좋아요

Orly

가족 여행
좋아요: 청결 상태
2023년 6월에 4박 숙박함
답변 제공: Dorinm 님, 2023년 6월 26일
Dear Orly,The goal of the Isrotel Hotel chain is to provide for the comfort and enjoyment of its guests.We were happy to see that you enjoyed our hotel.We will be happy to see you again in the futureBest RegardsDorin

8/10 - 좋아요

moti

가족 여행
좋아요: 청결 상태, 객실의 편안함
2023년 5월에 4박 숙박함
답변 제공: Dorinm 님, 2023년 6월 4일
Dear moti,It was a pleasure to see that your recent stay in the Isrotel King Solomon Hotel lived up to all you hoped it would be.We shall look forward to welcoming you again in the future.Best RegardsDorin

8/10 - 좋아요

Alla 님, Brooklyn

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice hotel, clean everywhere except for the pool area where people eat, smoke and leave trash which is not cleaned. I had to tell the person who gives the towels about the rubbish.
2023년 5월에 3박 숙박함
답변 제공: Dorinm 님, 2023년 6월 4일
Dear Alla,Thank you for taking the time to share your experience during your recent stay at Isrotel Riviera Hotel and thank you for your review.We were happy to read that you enjoyed our hotel.your comments have been taken on board for further attention by our GM and management.We will be happy to see you again in the futureBest RegardsDorin

6/10 - 괜찮아요

Lital

2023년 5월에 1박 숙박함
답변 제공: Dorinm 님, 2023년 6월 5일
Dear Lital,Thank you for taking the time to share your experience during your recent stay at Isrotel Riviera Hotel and thank you for your review.We look forward to having another opportunity to host you again in the near future and we shall continue to do everything in our power to make your stay with us enjoyable.Best RegardsDorin

8/10 - 좋아요

Marina

2023년 5월에 2박 숙박함
답변 제공: Dorinm 님, 2023년 5월 14일
Dear Marina,Thank you for taking the time to share your experience during your recent stay at Isrotel Riviera Hotel and thank you for your wonderful review.We will be happy to welcome you again during your next stay in Eilat.Best RegardsDorin

10/10 - 훌륭해요

igor

2023년 4월에 4박 숙박함
답변 제공: Dorinm 님, 2023년 5월 16일
Dear igor,The goal of the Isrotel Hotel chain is to provide for the comfort and enjoyment of its guests.It is, therefore, a great pleasure to see how much we succeeded during your recent stay with us. We will be happy to see you again in the futureBest RegardsDorin

10/10 - 훌륭해요

Sylvia

가족 여행
좋아요: 청결 상태, 객실의 편안함
Excellent
Très beau studio pour deux. Emplacement excellent. Belle piscine. Réception à l’écoute et sympathique
2023년 3월에 6박 숙박함
답변 제공: Dorinm 님, 2023년 4월 4일
Dear Sylvia,It was a pleasure to read of your satisfaction regarding your recent stay in the Isrotel Riviera Hotel and that the service lived up to your expectations. We will be happy to welcome you again during your next stay in Eilat.Best RegardsDorin

8/10 - 좋아요

Kenneth

아이를 동반한 가족 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
Close to everything. Nice Pool- but very cold. Clearly not heated. Unless there in summer- might be too cold to enjoy
2023년 3월에 2박 숙박함
답변 제공: Dorinm 님, 2023년 4월 2일
Dear Kenneth,It was a pleasure to read of your satisfaction regarding your recent stay in the Isrotel Riviera Hotel and that the service lived up to your expectations. We will be happy to welcome you again during your next stay in Eilat.Best RegardsDorin

10/10 - 훌륭해요

Carolyn

좋아요: 청결 상태, 객실의 편안함
2023년 3월에 3박 숙박함
답변 제공: Dorinm 님, 2023년 3월 29일
Dear Carolyn,The goal of the Isrotel Hotel chain is to provide for the comfort and enjoyment of its guests.It is, therefore, a great pleasure to see by how much we succeeded during your recent stay with us. Hope to see you again in the near future.Best RegardsDorin

10/10 - 훌륭해요

gabrielle

가족 여행
좋아요: 청결 상태, 객실의 편안함
2023년 3월에 3박 숙박함
답변 제공: Dorinm 님, 2023년 3월 26일
Dear gabrielle,Thank you for taking the time to share your experience during your recent stay at Isrotel Riviera Hotel and thank you for your wonderful review.We were happy to see that you enjoyed our hotel.We will be happy to welcome you again during your next stay in Eilat.Best Regards,Dorin

8/10 - 좋아요

Tomas

가족 여행
좋아요: 청결 상태, 객실의 편안함
2023년 3월에 1박 숙박함
답변 제공: Dorinm 님, 2023년 3월 23일
Dear Tomas,Thank you for taking the time to share your experience during your recent stay at Isrotel Riviera Hotel and thank you for your wonderful review.We were happy to see that you enjoyed our hotel.We will be happy to welcome you again during your next stay in Eilat.Best RegardsDorin

10/10 - 훌륭해요

Thomas

단체 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
We needed some documents printed out. The front desk staff was wonderful. They helped us during checkout. Thank you Ludmila and Mohamed!!! You made our stay memorable.
2023년 2월에 1박 숙박함
답변 제공: Dorinm 님, 2023년 3월 9일
Dear Thomas,It was a pleasure to read of your satisfaction regarding your recent stay in the Isrotel Riviera Hotel and that the service lived up to your expectationsOur dedication to the well-being of our guests is of utmost value to us, which we have always carved for our flag and means in our eyes is the provision of courteous and professional service, in order to give our guests the vacation of their dreams.We look forward to hosting you again for future stays with us.Best RegardsDorin

10/10 - 훌륭해요

Mireille

좋아요: 청결 상태, 객실의 편안함
2023년 2월에 7박 숙박함
답변 제공: Dorinm 님, 2023년 3월 7일
Dear Mireille,Thank you for taking the time to share your experience during your recent stay at Isrotel Riviera Hotel and thank you for your wonderful review.We were happy to see that you enjoyed our hotel.We will be happy to welcome you again during your next stay in Eilat.Best RegardsDorin

10/10 - 훌륭해요

howard 님, Carolina

연인과의 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
Todo bastante cerca y accesible
2023년 2월에 2박 숙박함
답변 제공: Dorinm 님, 2023년 3월 2일
Dear howard,It was a real pleasure to read that your recent stay in the Isrotel Riviera Club Hotel lived up to all you hoped it would be.We look forward to hosting you again in the future.Best RegardsDorin

10/10 - 훌륭해요

howard 님, Carolina

2023년 2월에 1박 숙박함
답변 제공: Dorinm 님, 2023년 3월 22일
Dear howard,Thank you for taking the time to share your experience during your recent stay at Isrotel Riviera Hotel and thank you for your wonderful review.We were happy to see that you enjoyed our hotel.We will be happy to welcome you again during your next stay in Eilat.Best RegardsDorin

10/10 - 훌륭해요

Liubov

출장 여행, 가족 여행
좋아요: 청결 상태, 객실의 편안함
2023년 2월에 4박 숙박함
답변 제공: Dorinm 님, 2023년 2월 26일
Dear Liubov,It was a pleasure to see that your recent stay in the Isrotel Riviera Hotel lived up to all you hoped it would be.We shall look forward to welcoming you again in the future.Best RegardsDorin

10/10 - 훌륭해요

Renée

단체 여행
좋아요: 청결 상태, 객실의 편안함
Très bon séjour
Très bon séjour de visite et farniente au soleil. Appartement trés confortable.
2023년 2월에 3박 숙박함
답변 제공: Dorinm 님, 2023년 2월 26일
Dear Renee,It was a pleasure reading your warm words about your recent stay in the Isrotel Riviera Hotel. Our goal is the comfort and enjoyment of our guests and we sincerely appreciate receiving reviews such as yours, which affirm by how much we have succeededWe will be happy to see you again in the futureBest RegardsDorin

10/10 - 훌륭해요

Amir

가족 여행
좋아요: 청결 상태, 객실의 편안함
2023년 2월에 1박 숙박함
답변 제공: Dorinm 님, 2023년 2월 19일
Dear Amir,The goal of the Isrotel Hotel chain is to provide for the comfort and enjoyment of its guests.It is, therefore, a great pleasure to see how much we succeeded during your recent stay with us. We will be happy to see you again in the futureBest RegardsDorin

10/10 - 훌륭해요

Carolina

가족 여행
좋아요: 청결 상태, 객실의 편안함
Muy buena opcion en la marina de Eilat
Excelente ubicacion! Rapido check in y check out. Solo dormimos 1 noche. Super aconsejable!
2023년 2월에 1박 숙박함
답변 제공: Dorinm 님, 2023년 2월 16일
Dear Carolina,It was a pleasure to read of your satisfaction regarding your recent stay in the Isrotel Riviera Hotel and that the service lived up to your expectations. We will be happy to welcome you again during your next stay in Eilat.Best RegardsDorin

10/10 - 훌륭해요

Sergio

가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Muy bien ubicada.
2023년 2월에 4박 숙박함
답변 제공: Dorinm 님, 2023년 2월 15일
Dear Sergio,It was a pleasure to read of your satisfaction regarding your recent stay in the Isrotel Riviera Hotel and that the service lived up to your expectations. We will be happy to see you again in the futureBest RegardsDorin

8/10 - 좋아요

Kick

가족 여행
좋아요: 청결 상태, 편의 시설/서비스
The large space could be better used by not cramming in to much furniture Good bedroom Living room should be redesigned
2023년 1월에 2박 숙박함
답변 제공: Dorinm 님, 2023년 1월 31일
Dear Kick,Thank you for taking the time to share your experience during your recent stay at Isrotel Riviera Club Hotel and thank you for your wonderful review.We were happy to read that you enjoyed our hotel.your comments have been taken on board for further attention by our GM and management.We look forward to having another opportunity to host you again in the near future and we shall continue to do everything in our power to make your stay with us enjoyableBest RegardsDorin

6/10 - 괜찮아요

micha

별로예요: 청결 상태
2023년 1월에 3박 숙박함
답변 제공: Dorinm 님, 2023년 1월 29일
Dear micha,Thank you for taking the time to share your experience during your recent stay at Isrotel Riviera Club Hotel and thank you for your wonderful review.We hope to see you again in the near future.Best RegardsDorin

8/10 - 좋아요

Claude

좋아요: 청결 상태
Parking non indiqué à l'arrivée et amende
A l'arrivée aucune info pour se garer et décharger les valises : pas d'accès visible, juste une entrée avec une barrière fermée latéralement à l'hôtel où il n'est même pas indiqué qu'il s'agit du parking de l'hôtel ; on se gare donc en face, et le temps de décharger les bagages on se prend une amende pour non paiement du parking alors que c'est chabath... Si le réceptioniste ou le garde à l'entrée qui nous a bien vu nous garer et entrer dans l'hôtel nous avait juste prévenu, on aurait pu éviter de commencer le séjour avec une amende inutile de 100 sh mais apparemment ils n'en avaient absolument rien à faire... Sinon belle piscine qu'on n'a pas pu utiliser car trop froid Bonne literie Dommage qu'il n'y ait pas de petit déjeuner ou au moins une réduction pour le prendre à l'hotel d'à côté
2023년 1월에 4박 숙박함
답변 제공: Dorinm 님, 2023년 1월 29일
Dear Claude,Thank you for taking the time to share your experience during your recent stay at Isrotel Riviera Club Hotel and thank you for your review.We were happy to read that you enjoyed our hotel.your comments have been taken to our attention and brought to the attention of the parties concerned.We look forward to having another opportunity to host you again in the near future and we shall continue to do everything in our power to make your stay with us enjoyable.Best RegardsDorin

10/10 - 훌륭해요

Haim

좋아요: 숙박 시설 상태 및 시설
Amazing
답변 제공: Dorinm 님, 2023년 1월 29일
Dear Haim,It was a pleasure to read that your recent stay in the Isrotel Riviera Club Hotel lived up to all you hoped it would be.We shall look forward to welcoming you again in the future.Best RegardsDorin

6/10 - 괜찮아요

Matthew

8/10 - 좋아요

Josefina

아이를 동반한 가족 여행
좋아요: 청결 상태, 편의 시설/서비스
El hotel quedó en el tiempo por eso es económico. La locación es muy buena y las instalaciones son buenas pero le faltan mantenimiento. Buena relación precio-calidad.
답변 제공: Dorinm 님, 2023년 1월 8일
Dear Josafina,Thank you for taking the time to share your experience during your recent stay at Isrotel Riviera Club Hotel and thank you for your wonderful review.We were happy to read that you enjoyed our hotel.your comments have been taken on board for further attention by our GM and management.We look forward to having another opportunity to host you again in the near future and we shall continue to do everything in our power to make your stay with us enjoyable.Best RegardsDorin

10/10 - 훌륭해요

Thierry

가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Très bien propre bien placé belle terrasse devant piscine
답변 제공: Dorinm 님, 2023년 1월 5일
Dear Thierry,It was a pleasure reading how you and your family enjoyed your recent stay in the Isrotel Riviera Club Hotel.There is no doubt that feedback such as received from you strengthens our motivation and give us the feeling that our efforts are all worth whileWe shall be very happy to see you again in the futureBest RegardsDorin

10/10 - 훌륭해요

Itai

가족 여행
좋아요: 청결 상태, 객실의 편안함
Riviera
Very nice place. Recommended
2022년 12월에 2박 숙박함
답변 제공: Dorinm 님, 2022년 12월 12일
Dear Itai,It was a pleasure reading your warm words about your recent stay in the Isrotel Riviera Club Hotel.We look forward to having another opportunity to host you again in the near future and we shall continue to do everything in our power to make your stay with us enjoyable.Best RegardsDorin

10/10 - 훌륭해요

carmel

가족 여행
좋아요: 청결 상태, 객실의 편안함
2022년 12월에 3박 숙박함
답변 제공: Dorinm 님, 2022년 12월 12일
Dear carmel,It was a pleasure to read of your satisfaction regarding your recent stay in the Isrotel Riviera Club Hotel and that the service lived up to your expectations.There is no doubt that feedback such as received from you strengthens our motivation and give us the feeling that our efforts are all worth while. We will be happy to see you again in the futureBest RegardsDorin

10/10 - 훌륭해요

ilan

좋아요: 청결 상태, 객실의 편안함
2022년 11월에 2박 숙박함
답변 제공: Dorinm 님, 2022년 12월 8일
Dear ilan,Thank you for taking the time to share your experience during your recent stay at Isrotel Riviera Club Hotel and thank you for your wonderful review.It was a pleasure to read that your recent stay in the our hotel lived up to all you hoped it would be.We shall look forward to welcoming you again in the future.Best RegardsDorin

10/10 - 훌륭해요

Dziugas

2022년 12월에 1박 숙박함
답변 제공: Dorinm 님, 2022년 12월 6일
Dear Dziugas,Thank you for taking the time to share your experience during your recent stay at Isrotel Riviera ClubHotel and thank you for your wonderful review.It was a pleasure to read of your satisfaction regarding your recent stay in our hotel and that the service lived up to your expectations.We will be happy to see you again in the futureBest RegardsDorin

8/10 - 좋아요

Johana

2022년 11월에 1박 숙박함
답변 제공: Dorinm 님, 2022년 12월 4일
Dear Johana,Thank you for taking the time to share your experience during your recent stay at Isrotel Riviera Club Hotel and thank you for your wonderful review.We were happy to read that you enjoyed our hotel.We shall be happy to see you again amongst our satisfied guests on your future stays with us.Best RegardsDorin

10/10 - 훌륭해요

igor

좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설

10/10 - 훌륭해요

Tanja

가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Wunderschönes Hotel in toller Lage mit eigener Küche und einem schönen Pool
2022년 10월에 2박 숙박함
답변 제공: Dorinm 님, 2022년 10월 30일
Dear Tanja,It was a pleasure to read your comments regarding your recent stay in the Isrotel Riviera Club Hotel and it will be my pleasure to forward your kind words to the hotel General Manager and staff.We look forward to hosting you again for future stays with us.Best Regards,Dorin

10/10 - 훌륭해요

julian

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff are excellent. Hotel situated perfectly.
2022년 10월에 5박 숙박함
답변 제공: Dorinm 님, 2022년 10월 20일
Dear Julian,It was a pleasure reading how you enjoyed your recent stay in the Isrotel Riviera Club Hotel.There is no doubt that feedback such as received from you strengthens our motivation and give us the feeling that our efforts are all worth while.We shall be very happy to see you again in the future.Best RegardsDorin

8/10 - 좋아요

Jay

좋아요: 청결 상태, 객실의 편안함
No frills, but good value
We often stay at this location. Simple, basic, affordable, clean - could use some repairs and updates but, does the job. Good location and price
2022년 9월에 2박 숙박함
답변 제공: Dorinm 님, 2022년 10월 11일
Dear Jay,Thank you for taking the trouble of writing to us and for being a regular and frequent guest of the Isrotel Riviera Club hotel. Your kind words have been conveyed to the General Manager and staff of the hotel and we hope to continue welcoming you amongst the many returning guests to our hotels. We shall continue do our utmost to make your future vacations enjoyable.Best RegardsDorin

10/10 - 훌륭해요

Stefan

좋아요: 청결 상태, 객실의 편안함
Excellent appartment hotel with swimming pool
The hotel is very conveniently located, only 5 minutes walk from the Eilat North Beach. It has nice swimming pool with beds and chairs besides. The room is very comfortable with a nice view to the pool and the Eilat mountains. Kitchenette with a microwave and a small fridge. Very easy access, with ramps and elevator. The receptionists were helpful.
2022년 9월에 3박 숙박함
답변 제공: Dorinm 님, 2022년 10월 3일
Dear Stefan,It was a pleasure reading your warm words about your recent stay in the Isrotel Riviera Club Hotel. There is no doubt that feedback such as received from you strengthens our motivation and give us the feeling that our efforts are all worth while. We shall be very happy to see you again in the future.Best RegardsDorin

8/10 - 좋아요

Gali

2022년 9월에 3박 숙박함
답변 제공: Dorinm 님, 2022년 9월 21일
Dear Gali,The goal of the Isrotel Hotel chain is to provide for the comfort and enjoyment of its guests.It is, therefore, a great pleasure to see by how much we succeeded during your recent stay with usWe look forward to hosting you again for future stays with us.Best RegardsDorin

8/10 - 좋아요

Munir

좋아요: 청결 상태, 객실의 편안함
2022년 9월에 3박 숙박함
답변 제공: Dorinm 님, 2022년 9월 18일
Dear Munir,The goal of the Isrotel Hotel chain is to provide for the comfort and enjoyment of its guests. It is, therefore, a great pleasure to read by how much we succeeded during your recent stay with us.We will be happy to welcome you again during your next stay in Eilat.Best Regards,Dorin

10/10 - 훌륭해요

michal

2022년 8월에 5박 숙박함
답변 제공: Dorinm 님, 2022년 9월 18일
Dear michal,Thank you for taking the time to share your experience during your recent stay at Isrotel Riviera Club Hotel and thank you for your wonderful review.Our goal is the comfort and enjoyment of our guests and we sincerely appreciate receiving letters such as yours, which affirm by how much we have succeeded.We will be happy to see you again in the future.Best Regards,Dorin

10/10 - 훌륭해요

LIZA

출장 여행
좋아요: 청결 상태, 객실의 편안함
2022년 9월에 2박 숙박함
답변 제공: Dorinm 님, 2022년 9월 18일
Dear Liza,It was a pleasure to see that your recent stay in the Isrotel Riviera Club Hotel lived up to all you hoped it would be.We will be happy to see you again in the future.Best Regards,Dorin

8/10 - 좋아요

Jay

2022년 9월에 2박 숙박함
답변 제공: Dorinm 님, 2022년 9월 8일
Dear Jay,Thank you for taking the time to share your experience during your recent stay at Isrotel Riviera Club Hotel and thank you for your review.We were happy to see that you enjoyed our hotel.We will be happy to see you again in the future.Best Regards,Dorin

8/10 - 좋아요

itai

가족 여행
좋아요: 청결 상태, 객실의 편안함
2022년 8월에 4박 숙박함
답변 제공: Dorinm 님, 2022년 9월 4일
Dear itai,It was a pleasure to see that your recent stay in the Isrotel Riviera Club Hotel lived up to all you hoped it would be.We will be happy to see you again in the future.Best Regards,Dorin

4/10 - 별로예요

Naomi

2022년 8월에 4박 숙박함
답변 제공: Dorinm 님, 2022년 8월 17일
Dear Naomi, I was sorry to read that your last vacation at our hotel did not match your expectations. We hope that despite this we will be given the opportunity to return to host you in the future while we do our utmost to make your vacation enjoyable. Best Regards Dorin