외관

노부 호텔 마라케시 여행 후기

5 out of 5
노부 호텔 마라케시
Ave Echouhada, angle Rue des Temples, Marrakech

이용 후기

9.0

매우 훌륭해요

평점 10 - 훌륭해요. 37개 이용 후기 중 29개" "
평점 8 - 좋아요. 37개 이용 후기 중 2개" "
평점 6 - 괜찮아요. 37개 이용 후기 중 1개" "
평점 4 - 별로예요. 37개 이용 후기 중 2개" "
평점 2 - 너무 별로예요. 37개 이용 후기 중 3개" "

9.4/10

청결 상태

9.0/10

직원 및 서비스

9.6/10

편의 시설/서비스

8.8/10

숙박 시설 상태 및 시설

9.4/10

친환경

이용 후기

10/10 - 훌륭해요

rachael

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The Nobu Hotel Marrakech was nothing short of exceptional. When I stepped into the stunning lobby, I was in awe of the property's beautiful design. They offer many amenities, but the real highlight of the Nobu experience is the rooftop bar. This oasis overlooking the city is simply breathtaking. The bartender, Adem, was a true professional and made my visit to the rooftop a good experience. Sana, the hostess, was a good sport in helping me capture some highlights. The level of service throughout the hotel was also impressive.
2024년 3월에 1박 숙박함

10/10 - 훌륭해요

Steven 님, Dronfield

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 3박 숙박함

10/10 - 훌륭해요

Jamie

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Beautiful hotel and such amazing service from the staff! One of the nicest places I have stayed in. I would return here in a heartbeat
2024년 3월에 4박 숙박함

10/10 - 훌륭해요

Shane

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 2박 숙박함

2/10 - 너무 별로예요

Hirah

좋아요: 청결 상태
2024년 3월에 7박 숙박함

10/10 - 훌륭해요

Hatidzhe

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great hotel and staff. Highly recommended for couples without children as the terrace pool and bar is super chilled and has Ibiza vibes.
2024년 3월에 2박 숙박함

10/10 - 훌륭해요

Sylvia

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This was my first experience staying at a Nobu Hotel and when I say no leave was left unturned! This was the best hotel experience ever. From the beginning of my stay until the last day, the customer service was top there. I have no complaints. They made me and my guest feel like queens! The breakfast that comes with the stay was the best breakfast I've experienced at a hotel stay. The staff at the hotel were wonderful. They were so accommodating and attentive to all of our needs. This was truly the best birthday thanks to my stay at Nobu Marrakech!
2024년 3월에 4박 숙박함

10/10 - 훌륭해요

Alejandro

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Amazing atmosphere and roof top pool
2024년 2월에 3박 숙박함

10/10 - 훌륭해요

Jorge Armando

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
El hotel es muy bonito !! Muy buen servicio y la comida es excelente
2024년 2월에 2박 숙박함

8/10 - 좋아요

Marialaura

2024년 2월에 1박 숙박함

10/10 - 훌륭해요

Karthik Prasad

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The whole experience was wonderful. Staff were very friendly and catered to our needs. Would highly recommend this hotel.
2024년 2월에 4박 숙박함

10/10 - 훌륭해요

jason

2024년 1월에 1박 숙박함

10/10 - 훌륭해요

Marc

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
great place
Fantastic place and location, great food, nice spa and indoor pool, and very vibrant ambiance for the year end. 2 points to improve: maintenance of some items in the room and day time waiters organization on the roof top I will come back in summer !
2023년 12월에 4박 숙박함

8/10 - 좋아요

Latoya

2023년 12월에 2박 숙박함

10/10 - 훌륭해요

Arash 님, Plano

2023년 12월에 3박 숙박함

10/10 - 훌륭해요

Maria

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Super
Fantastic place even though it was very tempting to go with the more Moroccan- style stays but it was worth it . Fantastic place
2023년 12월에 3박 숙박함

4/10 - 별로예요

Haris

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
2023년 12월에 4박 숙박함

10/10 - 훌륭해요

Shantavia

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff at property was very nice. They called the room and checked on us everyday making sure we had everything we needed and even delivered treats. The concierge assisted us with taxi services to explore the city and booked our reservations and excursions.
2023년 11월에 7박 숙박함
답변 제공: GRM 님, 2023년 12월 5일
Dear Mrs Shantavia,Let me first thank you for choosing our hotel during your last visit to Marrakech.I am delighted to read that your stay was pleasant and that our employees have contributed to your wellbeing by providing you with a warm and personalized service.Your appreciations have been shared with the members of our teams who make every effort to offer a unique moment to each of our customers.I very much hope to have the opportunity to welcome you back to Nobu Marrakech for another better experience.

10/10 - 훌륭해요

Elena

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The hotel is perfectly located for the tourists attraction. It also has two other luxury hotels next door, for a different dining experience. The amenities are very nice, the staff is helpful. A big thank you to Rabya, at the reception, so understanding, patient and extremely helpful!
2023년 11월에 3박 숙박함
답변 제공: GRM 님, 2023년 12월 3일
Dear Ms Elina,Let me first thank you for choosing our hotel during your last visit to Marrakech.I am delighted to read that your stay was pleasant and that our employees have contributed to your wellbeing by providing you with a warm and personalized service.Your appreciations have been shared with the members of our teams who make every effort to offer a unique moment to each of our customers.I very much hope to have the opportunity to welcome you back to Nobu Marrakech for another better experience.

10/10 - 훌륭해요

michael

2023년 10월에 3박 숙박함

10/10 - 훌륭해요

Chloe

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 10월에 3박 숙박함

10/10 - 훌륭해요

Rogelio

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Excelente en todos los aspectos
2023년 10월에 3박 숙박함
답변 제공: GRM 님, 2023년 12월 5일
Dear Rogelio ,We very much appreciate your comments regarding your stay at the Nobu MarrakechIt is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

10/10 - 훌륭해요

Fernando

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Ótimo Hotel!
o hotel fica super bem localizado, moderno, com um restaurante delicioso! valeu muito a pena a experiência!
2023년 10월에 2박 숙박함
답변 제공: GRM 님, 2023년 12월 5일
Querido senhor Fernando ,Agradecemos imensamente seus comentários referentes à sua estada no Nobu Marrakech.É sempre um prazer receber feedback positivo. Eu irei compartilhar os seus comentários com o nosso time. Tenho certeza de que esse feedback servirá de incentivo para todos os nossos funcionários enquanto nos esforçamos para melhorar continuamente a qualidade de nossos serviços.Agradecemos novamente por compartilhar sua experiência e esperamos que sua próxima visita seja tão agradável quanto a anterior.

10/10 - 훌륭해요

Maria cecilia

2023년 9월에 4박 숙박함

10/10 - 훌륭해요

mohammed

2023년 9월에 1박 숙박함

10/10 - 훌륭해요

ERIC

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
J’ai passé un agréable séjour
2023년 9월에 6박 숙박함
답변 제공: GRM 님, 2023년 9월 12일
Cher Mr Eric, Permettez-moi tout d’abord, de vous remercier d’avoir choisi notre hôtel lors de votre dernière visite à Marrakech.Je suis ravie de lire que votre séjour fut agréable et que nos collaborateurs ont contribué à votre bien être en vous prodiguant un service chaleureux et personnalisé. Vos appréciations ont été partagées avec les membres de nos équipes qui mettent tout en œuvre pour offrir un moment unique à chacun de nos clients. J’espère vivement avoir l'opportunité de vous accueillir de nouveau au Nobu Marrakech pour une autre meilleure expérience.

10/10 - 훌륭해요

ayse

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff are wonderful. Everything was amazing, thank you.
2023년 8월에 1박 숙박함
답변 제공: GRM 님, 2023년 8월 21일
Dear Mrs Ayse ,We very much appreciate your comments regarding your stay at the Nobu MarrakechIt is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

10/10 - 훌륭해요

Emma

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Fantastic hotel
Amazing hotel, staff were lovely, Nobu restaurant tasting menu and waiter was accepting, rooftop was perfect chill for during the day and party at night. Definitely recommend staying a weekend at the hotel. Although there is no need or want to leave this amazing hotel, the old square is just a short walk to see the stalls and snake charmers and fruit stands and the YSL museum and the new Marrakesh is a nice walk in the opposite direction.
2023년 8월에 2박 숙박함
답변 제공: GRM 님, 2023년 8월 21일
Dear Mrs Emma,Let me first thank you for choosing our hotel during your last visit to Marrakech.I am delighted to read that your stay was pleasant and that our employees have contributed to your well being by providing you with a warm and personalized service.Your appreciations have been shared with the members of our teams who make every effort to offer a unique moment to each of our customers.I very much hope to have the opportunity to welcome you back to Nobu Marrakech for another better experience.

10/10 - 훌륭해요

Majid

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Amazing Hotel with an amazing staff. First time visiting here and probably the only place I will visit when I come back in the future. I have to give special thanks to the amazing Badr from the security team. He made the stay and everything else excellent during our time here
2023년 7월에 2박 숙박함
답변 제공: GRM 님, 2023년 7월 30일
Dear Mr Daoud,We very much appreciate your comments regarding your stay at the Nobu Marrakechthank you for taking time to share your comment on Expedia.com. I'm glad to hear that you enjoyed your stay with us.With a pleasure to see you again.

6/10 - 괜찮아요

Lauren

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스
The rooftop pool/bar and lobby is stunning. The staff seem to be under a lot of pressure as they were always rushing around and the service was slow. I celebrated my 30th birthday at the hotel and my partner tried to arrange a cake to be given to me at midnight which they agreed to, but instead at 1am one of the waiters came back to us with one candle, no cake/dessert… just a candle? I asked for late checkout several times and weeks in advance before our stay as our flight was at 21:05 but they said they couldn’t provide this although from checking the website, we were able to book a room so there was availability. I just don’t think there was a 5* feel to the hotel, and I booked this hotel to wake up there on my birthday as I love Nobu London so much and was hoping I would feel the same but unfortunately the service didn’t live up to the expectations. I would say it’s somewhere worth visiting for a day trip at the pool, but not staying until the service is improved.
2023년 4월에 1박 숙박함
답변 제공: Guest Relation Manager 님, 2023년 5월 12일
Dear Lauren,Thank you for taking the time to review our hotel and for highlighting the stunning rooftop pool/bar and lobby. We are delighted to hear that you enjoyed your time there.We appreciate your feedback regarding the staff, and we will take this into consideration when reviewing our service. We apologize for the cake delivery and for not being unable to accommodate your request for late checkout.We value all of our guests, and we strive to provide a high level of service to all. We take your comments seriously and will work to improve in areas where we fell short. We hope to have the opportunity to welcome you back in the future.

10/10 - 훌륭해요

John

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff, location and overall experience top notch!
2023년 4월에 2박 숙박함
답변 제공: Guest Relation Manager 님, 2023년 5월 12일
Dear John,Thank you for taking the time to review our hotel. We are thrilled to hear that you enjoyed your stay with us and found our staff, location, and overall experience to be top-notch. It is always our goal to exceed our guests' expectations, and we are delighted to hear that we were able to achieve this during your stay.Our team takes great pride in providing exceptional service and ensuring that every guest has a comfortable and enjoyable stay. We are happy to hear that our staff met your expectations and provided you with a positive experience.Our location is indeed a great advantage and we are glad you appreciated it. We strive to provide our guests with easy access to the best local attractions and experiences, and we are delighted to hear that you found our location to be convenient.Thank you for choosing our hotel, and we look forward to welcoming you back on your next visit!

2/10 - 너무 별로예요

Michael

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스
Awful service and terrible management.They hotel was only seemingly 1/4 full which you would think make the service much much better but it wasn’t. They weren’t under staffed they were just terrible at service. The pool are particularly which also houses one of the restaurants. We are there a few times as we didnt venture out too many times after dark. One night dinner took over 2 hours and my wife was tired and hungry giving she was pregnant you’d think they’d be a little more sensitive as I told them 5 times!!! Each time a diff waiter so no not short of staff - wasn’t until the 5th when the waiter actually went and asked the kitchen. Apparently someone dropped our food and no one asked for it to be redone. 2.5hours for our food. The pool service day to day, had lots of staff for a half empty area, 1 upside always got a bed, downside could wait an hour for a bottle of water. Any drink or service even. Was horrendous, staff at the pool was dismissive and out right rude such a horrible experience. Would not recommend until it’s sorted. The nobu restaurant itself downstairs was as you’d expect, good service attentive and great tasting food….on that note the restaurant by the pools food wasn’t too bad when it came. Avoid and book somewhere else for cheaper much cheaper
2023년 3월에 4박 숙박함
답변 제공: Guest Relation Manager 님, 2023년 5월 12일
Dear Michael,Thank you for taking the time to review your recent stay at Nobu Hotel Marrakech.Your input will help us identify areas for improvement and take the necessary steps to ensure that we meet the high standards of service that we set for ourselves.We are pleased to hear that you enjoyed the food at Nobu Restaurant and that the restaurant's service was attentive. However, we are sorry that your experience at the pool area and with pool service fell short of your expectations.Once again, we appreciate your feedback and hope to have the opportunity to make things right on a future visit.

4/10 - 별로예요

Sam

좋아요: 청결 상태, 편의 시설/서비스
별로예요: 직원 및 서비스
2023년 3월에 1박 숙박함
답변 제공: Guest Relation Manager 님, 2023년 6월 14일
Dear Michael,Thank you for taking the time to review your recent stay at Nobu Hotel Marrakech.Your input will help us identify areas for improvement and take the necessary steps to ensure that we meet the high standards of service that we set for ourselves.Best regards.

10/10 - 훌륭해요

Daniel

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
2023년 3월에 2박 숙박함
답변 제공: Guest Relation Manager 님, 2023년 6월 14일
Dear Daniel,Thank you for taking the time to review your recent stay at Nobu Hotel Marrakech.Your input will help us identify areas for improvement and take the necessary steps to ensure that we meet the high standards of service that we set for ourselves.Best regards

2/10 - 너무 별로예요

abdulaziz

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Kind staff I don't like the room
2023년 2월에 1박 숙박함
답변 제공: Guest Relation Manager 님, 2023년 6월 14일
Dear Abdulaziz,Thank you for taking the time to review your recent stay at Nobu Hotel Marrakech.Your input will help us identify areas for improvement and take the necessary steps to ensure that we meet the high standards of service that we set for ourselves.Best regards.