책상, 다리미/다리미판, 무료 유아용 침대, 간이 침대

데이즈 인 바이 윈덤 윌밍턴/브랜디와인 여행 후기

2.5 out of 5

이용 후기

6.6
평점 10 - 훌륭해요. 1000개 이용 후기 중 218개" "
평점 8 - 좋아요. 1000개 이용 후기 중 307개" "
평점 6 - 괜찮아요. 1000개 이용 후기 중 184개" "
평점 4 - 별로예요. 1000개 이용 후기 중 133개" "
평점 2 - 너무 별로예요. 1000개 이용 후기 중 158개" "

6.8/10

청결 상태

7.6/10

직원 및 서비스

6.0/10

편의 시설/서비스

6.4/10

숙박 시설 상태 및 시설

5.8/10

친환경

이용 후기

6/10 - 괜찮아요

Kimberly

좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
2024년 4월에 2박 숙박함
답변 제공: CC - Guest Relations Manager 님, 2024년 4월 14일
Dear Kimberly, Thank you for your rating. I hope that your stay has all been pleasant and enjoyable. We are always open for feedback so please do not hesitate to reach out if you have any comments or suggestions that can help us enhance our overall accommodation. Sincerely,

2/10 - 너무 별로예요

Jason

연인과의 여행, 출장 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
From the start did not get a good impression. When arrived the toilet was not working so if we needed the bathroom needed to go to target because they said no one can fix it till next morning and you can hear clearly thru other people’s walls.
2024년 4월에 1박 숙박함
답변 제공: MP - Guest Relations Manager 님, 2024년 4월 8일
Hello Jason, Thank you for taking the time to share your feedback with us. We’re sorry to hear that your experience hasn’t met your expectations on this occasion. I’ve shared this with the team so we can improve the facilities and provide a great experience for our customers in their stay here with us. We value our customers’ opinions and would like to thank you for bringing this to our attention.

6/10 - 괜찮아요

Kathleen

가족 여행
좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
Outdated
2024년 4월에 1박 숙박함
답변 제공: MP - Guest Relations Manager 님, 2024년 4월 8일
Hello Kathleen, We're sorry to hear about your disappointing experience with us. It’s always our intention to provide great customer service and useful, transparent advice. Please accept our sincerest apologies that we didn’t live up to your expectations on this occasion.

8/10 - 좋아요

Keisha

좋아요: 청결 상태
Good
2024년 3월에 1박 숙박함
답변 제공: MP - Guest Relations Manager 님, 2024년 3월 16일
Hello K, Thank you for taking the time to give your feedback. We really appreciate it. Looking forward to seeing you again. Please let us know about your future experiences.

2/10 - 너무 별로예요

Melvin

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Shower not working toilet not flushing
2024년 3월에 1박 숙박함
답변 제공: MP - Guest Relations Manager 님, 2024년 3월 13일
Hello Melvin, We understand your disappointment. It’s important to us that our customers are more than satisfied and we would like the opportunity to resolve this issue immediately. We value our customers’ opinions and would like to thank you for bringing this to our attention.

8/10 - 좋아요

Linda

연인과의 여행
Very nice hotel . Helpful staff. Generic breakfast, but okay. Can recommend.
2024년 3월에 1박 숙박함
답변 제공: MP - Guest Relations Manager 님, 2024년 3월 6일
Hello Linda, Thank you for taking the time to post a review on your experience with your stay here. We are so happy to hear that you enjoyed your time with us. Our goal is always to exceed your expectations! We hope to see you soon!

10/10 - 훌륭해요

MarkJoseph

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
It fit my need.
2024년 3월에 1박 숙박함
답변 제공: MP - Guest Relations Manager 님, 2024년 3월 6일
Hello Mark Joseph, Thank you for your feedback. We are glad to hear that you enjoy your stay with us. We always make sure to provide the best experience to our guests. We look forward to hosting you again soon for another fantastic experience! Have a great day!

4/10 - 별로예요

Favio

출장 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
It wasn’t clean, also smells a lot of smoke
답변 제공: MP - Guest Relations Manager 님, 2024년 2월 28일
Hello Favio, We’re sorry to hear of your less than satisfactory experience and hope you will accept our sincerest apologies. We are committed to providing great customer service and we would like to make things right. We value our customers’ opinions and would like to thank you for bringing this to our attention.

8/10 - 좋아요

Nicole 님, Lauderhill

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was quiet
2024년 2월에 2박 숙박함
답변 제공: MP - Guest Relations Manager 님, 2024년 2월 20일
Hello Nicole, We’re so happy to hear that you enjoyed your stay with us and we are looking forward to welcoming you again soon!

10/10 - 훌륭해요

Daniel

반려동물 동반 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Our check-in was great. We were steered toward a nice room and everything was great. We would gladly stay again!
2024년 2월에 1박 숙박함
답변 제공: MP - Guest Relations Manager 님, 2024년 2월 20일
Hello Daniel, We’re delighted to hear about your recent experience with us. Thank you for taking the time to share your experience and we look forward to welcoming you back soon!

8/10 - 좋아요

Linda

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
There was a $15/night pet charge which was not disclosed when I registered thru Expedia. Clean and functional, otherwise.
2024년 1월에 1박 숙박함
답변 제공: MP - Guest Relations Manager 님, 2024년 2월 7일
Hello Linda, Thank you for taking the time to give your feedback. We really appreciate it. Looking forward to seeing you again. Please let us know about your future experiences and that you will be truly impressed with our continued improvements.

8/10 - 좋아요

Kevin

2024년 1월에 1박 숙박함
답변 제공: MP - Guest Relations Manager 님, 2024년 2월 10일
Hello Kevin, We’re so happy to hear that you enjoyed your stay with us and we are looking forward to welcoming you again soon!

6/10 - 괜찮아요

Roberta

아이를 동반한 가족 여행
좋아요: 직원 및 서비스
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Convenient and cheap price. Staff at the desk was very nice and accommodating.
2024년 1월에 1박 숙박함
답변 제공: MP - Guest Relations Manager 님, 2024년 2월 7일
Hello Roberta, We’re delighted to hear about your recent experience with us. Thank you for taking the time to share your experience and we look forward to welcoming you back soon!

6/10 - 괜찮아요

connie

별로예요: 청결 상태, 숙박 시설 상태 및 시설
Our room smelled of smoke. The shower worked like crap. No water pressure and the knob would not stop moving. You had to hope and pray you had warm water. The tub would not drain and had cold water around our feet. I would not recommend this place to anyone at all.
2024년 1월에 1박 숙박함
답변 제공: MP - Guest Relations Manager 님, 2024년 2월 7일
Hello Connie, Thank you for letting us know about the issues that you experienced during your recent stay at our hotel. Reviews like these give us an opportunity to address areas of improvement. Guest satisfaction is our top priority, Rest assured that your concern has been forwarded to the hotel management and will be handled accordingly.

10/10 - 훌륭해요

Claire

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Très bon service clientèle!
2024년 1월에 1박 숙박함
답변 제공: MP - Guest Relations Manager 님, 2024년 2월 7일
Hello Claire, Thank you for your heartwarming review about your stay with us! We are glad to know that your stay with us was wonderful with great room spaces. We are looking forward in sharing our best moments with you again!

8/10 - 좋아요

Claire

2023년 12월에 1박 숙박함
답변 제공: MP - Guest Relations Manager 님, 2024년 2월 7일
Hello Claire, Many thanks for taking the time to share your feedback with us. We’re very happy to hear that we met your expectations. We are looking forward to welcoming you again soon!

4/10 - 별로예요

Donald

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
no maid service
2023년 11월에 6박 숙박함

10/10 - 훌륭해요

Phillip

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 2박 숙박함
답변 제공: MP - Guest Relations Manager 님, 2023년 11월 21일
Hello Phillip, We’re delighted to hear about your recent experience with us. Thank you for taking the time to share your experience and we look forward to welcoming you back soon!

2/10 - 너무 별로예요

Raheem 님, Wilmington

별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Too loud had to keep jumping out my sleep
2023년 11월에 3박 숙박함
답변 제공: MP - Guest Relations Manager 님, 2023년 11월 19일
Hello Raheem, We understand your disappointment. It’s important to us that our customers are more than satisfied and we would like the opportunity to resolve this issue immediately. We value our customers’ opinions and would like to thank you for bringing this to our attention.

8/10 - 좋아요

Laura

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Good place for short stay most affordable staff very friendly. There could have been better cable for the children.
2023년 11월에 2박 숙박함
답변 제공: MP - Guest Relations Manager 님, 2023년 11월 19일
Hello Laura, Thank you for your positive comments. I am so glad to hear that you enjoyed your stay with us! We hope your next stay is just around the corner. We hope to see you again and that you will be truly impressed with our continued improvements.

10/10 - 훌륭해요

Eric

아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Nicer room than last stay, and overall nice property to stay at. Not fanciest place, but good for price.
2023년 11월에 1박 숙박함
답변 제공: MP - Guest Relations Manager 님, 2023년 11월 14일
Hello Eric, Thank you for your positive comments. I am so glad to hear that you enjoyed your stay with us! We hope your next stay is just around the corner. We hope to see you again and that you will be truly impressed with our continued improvements.

8/10 - 좋아요

Eric

아이를 동반한 가족 여행, 가족 여행
좋아요: 직원 및 서비스
More issues with other guests being noisy than the property itself; which can't be a reflection on the business soley. The overall property looks like it needs a better maintenance department. Freshening paint on exterior and fixing the strobing lights by stairs, and some more thoroughness in room care (spots on ceiling, soft area in the floor) would improve the overall feel of the property. Staff was fine, and the overall experience was fine. It is not the most expensive option in the area and the cost feels reflective of the property.
2023년 11월에 2박 숙박함
답변 제공: MP - Guest Relations Manager 님, 2023년 11월 14일
Hello Eric, We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. Thank you so much for your business and we look forward to seeing you in the future.

4/10 - 별로예요

Basirat

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Worse experience
I was disappointed by the hotel lay out and breakfast offered, Most Days Inn by Wyndham hotels i had stayed around the world are better with breakfast, they serve hot breakfast which is the reason I booked the hotel. The hotel harbors people for extended days more like a residential stay, full of people that depict unsafe environment for travels. Just to know the people imagine a resident came knocking at my door and that we are making noise disturbing her sleep by fighting since 1:30AM which was not true, because of that I felt threatened and I have to change my room. At the time of checking out the lady at the front desk is very not accommodating will not allow us to use the bathroom in the lobby, and lacks good customer services or hospitality for the kind of job she's doing. She needs customer services and sensitivity training. Overall, the hotels needs to be removed from your hotel lists Thanks
2023년 11월에 2박 숙박함
답변 제공: MP - Guest Relations Manager 님, 2023년 11월 10일
Hello Basirat, We appreciate that you have taken the time to share your recent experience and find this very distressing. Our primary goal is always to provide our guests with an enjoyable experience. For that reason, we sincerely apologize to have failed you. Please keep us in mind for a future stay so we can show you how we are continuously working to grow and evolve in these areas. We certainly take this very seriously and have forwarded it to management. We appreciate that you've taken the time to leave advice for our future guests.

2/10 - 너무 별로예요

Helen

가족 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Dumpy place
No toilet paper. Sink doesn’t drain. Room walls dirty. Dirty dresser. The place is dumpy.
2023년 11월에 2박 숙박함
답변 제공: MP - Guest Relations Manager 님, 2023년 11월 7일
Hello Helen, We would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. We hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

10/10 - 훌륭해요

Xue

2023년 10월에 1박 숙박함
답변 제공: MP - Guest Relations Manager 님, 2023년 11월 19일
Hello Xue, Thank you for taking the time to give your feedback. We really appreciate it. Looking forward to seeing you again. Please let us know about your future experiences.

8/10 - 좋아요

Phillip

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
It's a place to lay your head down
It's your basic cheapish hotel room. Deluxe was quite large which was a bonus. Did have a smoke smell when first entered. Staff were friendly. Some updates to room, but still dated. No WIFI as provider server's were down. No hot breakfast, was a grab bag with apple, muffin, juice, yogurt, cereal and milk.
2023년 10월에 1박 숙박함
답변 제공: MP - Guest Relations Manager 님, 2023년 10월 27일
Hello Philip, Thank you for taking the time to give your feedback. We really appreciate it. Looking forward to seeing you again. Please let us know about your future experiences and that you will be truly impressed with our continued improvements.

6/10 - 괜찮아요

Michelle

The room was fine but the 202 traffic noise was annoying. Also not having regular cable channels such as TBS or A&E. NOT able to watch game 7 of the Phillies playoff. That was very inconvenient.
2023년 10월에 1박 숙박함
답변 제공: MP - Guest Relations Manager 님, 2023년 10월 27일
Hello Michelle, Thank you for letting us know about the issues that you experienced during your recent stay at our hotel. Reviews like these give us an opportunity to address areas of improvement. Guest satisfaction is our top priority, Rest assured that your concern has been forwarded to the hotel management and will be handled accordingly.

2/10 - 너무 별로예요

Wright

출장 여행
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Plumbing problems big time. Staff couldn't fix them, so I had to change rooms. No help doing so. NO INTERNET!!!! Desk and chairs broken down. Did I mention, NO INTERNET!!! I chose this place because it was convenient to my clients, and I could work in my room between calls, but without internet connection, I couldn't work.
2023년 10월에 7박 숙박함
답변 제공: MP - Guest Relations Manager 님, 2023년 10월 25일
Hello Wright, Thank you for taking the time to share your feedback with us. We’re sorry to hear that your experience hasn’t met your expectations on this occasion. I’ve shared this with the team so we can improve the facilities and provide a great experience for our customers in their stay here with us. We value our customers’ opinions and would like to thank you for bringing this to our attention.

2/10 - 너무 별로예요

William

별로예요: 청결 상태, 숙박 시설 상태 및 시설
2023년 10월에 1박 숙박함
답변 제공: MP - Guest Relations Manager 님, 2023년 10월 25일
Hello William, Thank you for letting us know about the issues that you experienced during your recent stay at our hotel. Reviews like these give us an opportunity to address areas of improvement. Guest satisfaction is our top priority, Rest assured that your concern has been forwarded to the hotel management and will be handled accordingly.

4/10 - 별로예요

실제 이용하신 고객

좋아요: 청결 상태
별로예요: 숙박 시설 상태 및 시설, 객실의 편안함
Sketchy
The room itself is clean, but the hotel was scary and sketchy. I was traveling alone and felt unsafe. There were people hanging outside of rooms and it was really creepy. I left a day early.
2023년 10월에 2박 숙박함
답변 제공: MP - Guest Relations Manager 님, 2023년 10월 31일
Hello Valued Customer, Thank you for letting us know about the issues that you experienced during your recent stay at our hotel. Reviews like these give us an opportunity to address areas of improvement. Guest satisfaction is our top priority, Rest assured that your concern has been forwarded to the hotel management and will be handled accordingly.

6/10 - 괜찮아요

Brandalynn

아이를 동반한 가족 여행
별로예요: 직원 및 서비스, 편의 시설/서비스
Propert my was ok for an overnight stay, area and people around hotel look sketchy
2023년 10월에 1박 숙박함
답변 제공: MP - Guest Relations Manager 님, 2023년 10월 10일
Hello Brandalynn, Thank you for taking the time to give your feedback. We really appreciate it. Looking forward to seeing you again. Please let us know about your future experiences and that you will be truly impressed with our continued improvements.

2/10 - 너무 별로예요

Joanna

2023년 9월에 1박 숙박함
답변 제공: MP - Guest Relations Manager 님, 2023년 10월 1일
Hello Joanna, We’re so sorry that your experience did not match your expectations. Please help us to improve by providing more information on your experience. Thank you.

8/10 - 좋아요

Gregory

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I have read negative reviews before I chose this motel. However my experience here was positive. Stayed for only one night.
2023년 9월에 1박 숙박함
답변 제공: MP - Guest Relations Manager 님, 2023년 9월 27일
Hello Gregory, Thank you for taking the time to post a review on your experience with your stay here. We are so happy to hear that you enjoyed your time with us. Our goal is always to exceed your expectations! We hope to see you soon!

10/10 - 훌륭해요

jose

2023년 9월에 1박 숙박함
답변 제공: MP - Guest Relations Manager 님, 2023년 10월 14일
Hello Jose, We’re delighted to hear about your recent experience with us. Thank you for taking the time to share your experience and we look forward to welcoming you back soon!

6/10 - 괜찮아요

실제 이용하신 고객

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Bed uncomfortable. Too soft. Breakfast very disappointing. I have stayed at this hotel before and they had a very good breakfast. But this year it was a bag lunch. Covid conditions are done bring back a good breakfast please.
2023년 9월에 3박 숙박함
답변 제공: MP - Guest Relations Manager 님, 2023년 9월 13일
Hello Valued Customer, We would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. We hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

8/10 - 좋아요

Victor 님, Silver Spring

좋아요: 청결 상태, 직원 및 서비스
It was convenient
2023년 9월에 1박 숙박함
답변 제공: MP - Guest Relations Manager 님, 2023년 9월 10일
Hello Victor, Many thanks for taking the time to share your feedback with us. We’re very happy to hear that we met your expectations. We are looking forward to welcoming you again soon!

2/10 - 너무 별로예요

amy

출장 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
2023년 9월에 1박 숙박함
답변 제공: MP - Guest Relations Manager 님, 2023년 9월 10일
Hello Amy, We’re so sorry that your experience did not match your expectations. Please help us to improve by providing more information on your experience. Thank you.

6/10 - 괜찮아요

Valerie

연인과의 여행, 반려동물 동반 여행
The price was reasonable for a pet owner. Staff was polite. The lamps in the room all had rust. The TV sat on top of furniture that was chewed at bottom and top was separating.
2023년 9월에 2박 숙박함
답변 제공: MP - Guest Relations Manager 님, 2023년 9월 4일
Hello Valerie, Thank you for taking the time to give your feedback. We really appreciate it. Looking forward to seeing you again. Please let us know about your future experiences and that you will be truly impressed with our continued improvements.

8/10 - 좋아요

Shandrieka

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The lady at the front desk who checked me in was so welcoming, kind, & professional. Me Checking in turned into a 25 minute conversation. She was so nice. I’m actually going back when I’m in the area just because of how nice she was. The hotel room was 7/10. Clean, quiet
2023년 8월에 1박 숙박함
답변 제공: MP - Guest Relations Manager 님, 2023년 9월 3일
Hello Shandrieka,Thank you for taking the time to post a review on your experience with your stay here. We are so happy to hear that you enjoyed your time with us. Our goal is always to exceed your expectations! We hope to see you soon!

2/10 - 너무 별로예요

실제 이용하신 고객

가족 여행
좋아요: 객실의 편안함
별로예요: 청결 상태, 직원 및 서비스
Not stay
Very dirty, floor almost black, can’t walk without sooks… full humidity, smelling terrible, noise from 3 to 5 but when i call front desk 10 min later it was calm
2023년 8월에 1박 숙박함
답변 제공: MP - Guest Relations Manager 님, 2023년 9월 3일
Hello Valued Customer, We understand your disappointment. It’s important to us that our customers are more than satisfied and we would like the opportunity to resolve this issue immediately. We value our customers’ opinions and would like to thank you for bringing this to our attention.

6/10 - 괜찮아요

Yanilda 님, Aguada

가족 여행
별로예요: 편의 시설/서비스
Mi check inn era a las 3 y llegue como a la 1:00 me cobraron $25 por adelantarme. Sin embargo el check out era a las 11:00 am y lo hice a las 7:30 am y eso no lo valoran. Deberían reembolsar pero no lo hacen solo les interesa el dinero. Por los alrededores había malos olores a marihuana. Personas por los alrededores fumando todo el tiempo
2023년 8월에 3박 숙박함
답변 제공: MP - Guest Relations Manager 님, 2023년 8월 28일
Hello Yanilda, Thank you for letting us know about the issues that you experienced during your recent stay at our hotel. Reviews like these give us an opportunity to address areas of improvement. Guest satisfaction is our top priority, Rest assured that your concern has been forwarded to the hotel management and will be handled accordingly.

8/10 - 좋아요

Jude

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
This property is in a good location and convenient to sleep quietly overnight and accessible to shopping centers and snacking during daytime.
2023년 8월에 2박 숙박함
답변 제공: MP - Guest Relations Manager 님, 2023년 8월 21일
Hello Jude, Thank you for taking the time to share your comment regarding our location. We hope to see you again and that you will be truly impressed with our continued improvements.

6/10 - 괜찮아요

Susan

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Not safe ….outside not good
2023년 8월에 2박 숙박함
답변 제공: MP - Guest Relations Manager 님, 2023년 8월 21일
Hello Susan, We’re sorry to hear of your less than satisfactory experience and hope you will accept our sincerest apologies. We are committed to providing great customer service and we would like to make things right. We value our customers’ opinions and would like to thank you for bringing this to our attention.

10/10 - 훌륭해요

Susan

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The manager is fantastic… the newly renovated property looks great
2023년 8월에 1박 숙박함
답변 제공: MP - Guest Relations Manager 님, 2023년 8월 21일
Hello Susan, We’re delighted to hear about your recent experience with us. Thank you for taking the time to share your experience and we look forward to welcoming you back soon!

6/10 - 괜찮아요

George

출장 여행
별로예요: 숙박 시설 상태 및 시설
Bad and dirty condition
The condition of this hotels is like Motel 6 or even worse. Needs improve restroom and pest control. Toilet seat was plastic made with several burned sign spots. there were small cockroachs running around. Shower head water came out so little like on saving water mode. No exhaust fan in restroom. It make entire room smell your poo. I will not come back to stay again. Also they pre-charged $50 without telling you that was prevention damage charged.
2023년 8월에 1박 숙박함
답변 제공: MP - Guest Relations Manager 님, 2023년 8월 14일
Hello George, We're sorry to hear about your disappointing experience with us. It’s always our intention to provide great customer service and useful, transparent advice. Please accept our sincerest apologies that we didn’t live up to your expectations on this occasion.

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Overnight stop as we travelled through the area
2023년 8월에 1박 숙박함
답변 제공: MP - Guest Relations Manager 님, 2023년 8월 9일
Hello Valued Customer, Thank you for taking the time to give your feedback. We really appreciate it. Looking forward to seeing you again. Please let us know about your future experiences and that you will be truly impressed with our continued improvements.

4/10 - 별로예요

CHERYL

출장 여행
별로예요: 직원 및 서비스
Check in was super slow, clerk first gave me a smoke smelly room, when I asked to change, he took a long time trying to get a key for the new room. Then at check out, the clerk was completely confused, couldn't help the person ahead of me and just stood there doing nothing for a long time. I finally just left, even though I needed a receipt for my stay. Staff is completely untrained.
2023년 7월에 2박 숙박함
답변 제공: MP - Guest Relations Manager 님, 2023년 8월 2일
Hello Cheryl, We’re sorry to hear of your less than satisfactory experience and hope you will accept our sincerest apologies. We are committed to providing great customer service and we would like to make things right. We value our customers’ opinions and would like to thank you for bringing this to our attention.

6/10 - 괜찮아요

GLENN

가족 여행
Too much noise from othe guests in other rooms but acceptable
2023년 7월에 1박 숙박함
답변 제공: MP - Guest Relations Manager 님, 2023년 7월 23일
Hello Glenn, Thank you for taking the time to give your feedback. We really appreciate it. Looking forward to seeing you again. Please let us know about your future experiences and that you will be truly impressed with our continued improvements.

8/10 - 좋아요

Carole

2023년 7월에 2박 숙박함
답변 제공: MP - Guest Relations Manager 님, 2023년 7월 25일
Hello Carole, Many thanks for taking the time to share your feedback with us. We’re very happy to hear that we met your expectations. We are looking forward to welcoming you again soon!

2/10 - 너무 별로예요

Sarbeswar

아이를 동반한 가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
They have only smoking room. Bathrooms are very dirty, and the floors are sticky!! If you are with family, don’t book here!
2023년 7월에 2박 숙박함
답변 제공: MP - Guest Relations Manager 님, 2023년 7월 19일
Hello Sarberwar, We’re sorry to hear of your less than satisfactory experience and hope you will accept our sincerest apologies. We are committed to providing great customer service and we would like to make things right. We value our customers’ opinions and would like to thank you for bringing this to our attention.