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크라운 비스타 호텔 여행 후기

3.5 out of 5
크라운 비스타 호텔
Kompleks Top View Garden, Batam, Batam Island

이용 후기

7.8

좋아요

평점 10 - 훌륭해요. 78개 이용 후기 중 21개" "
평점 8 - 좋아요. 78개 이용 후기 중 33개" "
평점 6 - 괜찮아요. 78개 이용 후기 중 18개" "
평점 4 - 별로예요. 78개 이용 후기 중 4개" "
평점 2 - 너무 별로예요. 78개 이용 후기 중 2개" "

7.4/10

청결 상태

8.6/10

직원 및 서비스

7.0/10

편의 시설/서비스

7.2/10

숙박 시설 상태 및 시설

6.0/10

친환경

이용 후기

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 2월에 1박 숙박함
답변 제공: DN 님, 2019년 2월 14일
Thank you for taking the time to review your stay with us. I am very pleased to hear that our Team made your stay pleasant. Looking forward to seeing you again.

4/10 - 별로예요

shashank

좋아요: 편의 시설/서비스
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The location is wonderful, The property is dilapidated and not maintained. Sofas have stains. Understand that it was a quarantine facility during COVID times and has not been upgraded since. The drinks menu in the bar is very limited, the live band though on a Saturday night was awesome, still the bar was deserted. It overseas the city and there is a nice balcony but not well kept. The noise from the traffic on the highway below and the mosque is very disturbing in the room. The staff though was pretty cordial. Limited vegetarian options in the menu.
2023년 12월에 2박 숙박함

6/10 - 괜찮아요

Chean Veen

가족 여행
좋아요: 직원 및 서비스
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Short of being a resort and yet a hotel slightly far from town, the only comfort that the hotel provides is free shuttle services and an extremely friendly and bilingual service team who goes all out to help customers. If only facilities and amenities could be upgraded, I would have given it a 4 star rating.
2023년 12월에 2박 숙박함

10/10 - 훌륭해요

IRWAN

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 3박 숙박함

2/10 - 너무 별로예요

Patrick

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
3 days vacation in Batam
2023년 8월에 2박 숙박함
답변 제공: Reni P. - Front Office Manager 님, 2023년 9월 5일
Dear Mr Patrick,We're sorry that your experience did not meet your expectations; please allow us to convey our sincere apologies.We also hope you can provide detailed information about a less satisfying stay. Hopefully on your next visit, you can have a better experience.Best Regards,Reni P.Front Office Manager

10/10 - 훌륭해요

Kamsani

2023년 7월에 1박 숙박함
답변 제공: Reni - Front Office Manager 님, 2023년 7월 18일
Dear Mr Kamsani, Thank you for your positive feedback. We are glad to know your experience during your stay with Crown Vista Hotel Batam. We appreciate your review and hope to welcome you back in the future.Best Regards,

6/10 - 괜찮아요

CHEE KWONG

좋아요: 직원 및 서비스, 편의 시설/서비스
View is good as long it is not facing the residential property which is 30m apart. Breakfast is OK. Room needs upgrade as it is old, dark and got some odor as well as the corridor. Floor dusty. Gym facilities and pool is ok , however the spa pool a bit dirty.
2023년 3월에 1박 숙박함
답변 제공: Reni Purwanti 님, 2023년 3월 25일
Dear Mr Chee Kwong,Thank you for sharing your feedback to your recent experience at Crown Vista Hotel,Our guests satisfaction is paramount for us and we assure you that we have well addressed your concerns with the management and team.Looking forward to welcoming you back at Crown Vista Hotel.Best Regards,Reni PurwantiFront Office Manager

6/10 - 괜찮아요

anna

2020년 3월에 2박 숙박함

8/10 - 좋아요

Larry

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Crown Vista is on a hill side overlooking the City of Batam. It has a nice breeze current that sweeps up the hill making the climate very pleasant. The hotel has a clean large first class swimming pool and hotel provides regular daily free shuttles to two different large malls. Staff are very friendly professional and top notch. Can not say enough about the pleasant staff.
2020년 2월에 2박 숙박함

8/10 - 좋아요

Larry

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Pleasant stay staff were all very positive friendly and efficient.Used the large swimming pool daily. It was not busy clean and warm. The hotel has a free shuttle bus to two different malls. The Naygota Mall is bigger and much better with more choices for stores and restaurants. Mall meals are reasonable and varied. Both malls have large supermarkets that are very good for picking up soft drinks, fruit and snacks. Hotel drinks are over priced by several hundred per cent.
2020년 2월에 4박 숙박함

8/10 - 좋아요

Faizal

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
2019년 11월에 1박 숙박함

8/10 - 좋아요

Chan

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Not near to mall, but they provide shuttle or you can book grab. Breakfast not much variety. Overall are fine and value for money.
2019년 9월에 2박 숙박함

8/10 - 좋아요

실제 이용하신 고객

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
tres bon accueil, personel tres agréable et a l ecoute
2019년 3월에 1박 숙박함

10/10 - 훌륭해요

david

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice get away
The hotel staff was nice and friendly. I was picked up from the ferry terminal by the hotel driver he was very friendly. Upon checkin the front desk staff was very friendly as well. The D-nest bar was good as well the food was good and they had a few craft beer that were nice as well. The band there was quite good as well.
2019년 9월에 2박 숙박함
답변 제공: DN 님, 2019년 9월 16일
Thank you for taking the time to review your stay with us. We are very pleased to hear that our Team made your stay pleasant. Looking forward to seeing you again.

8/10 - 좋아요

Keith

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
The stay was pleasant and the staff was kind to allow me to check in earlier.
2019년 5월에 1박 숙박함
답변 제공: DN 님, 2019년 5월 27일
Thank you for taking the time to review your stay with us. We are very pleased to hear that our Team made your stay pleasant. Looking forward to seeing you again.

8/10 - 좋아요

Clair

좋아요: 숙박 시설 상태 및 시설, 객실의 편안함
별로예요: 청결 상태
Noisy
On both nights of our stay, it was very noisy. We were in room 222, the receptionist informed us on our second night it’s because there’s a wedding and the ballroom is just above our room. After complaining about, the receptionist by the name of Windy did not bother offering to move us to another room despite my husband asking her to.
2019년 5월에 2박 숙박함
답변 제공: DN 님, 2019년 5월 24일
Dear Clair. Thank you for staying with us and taking the time to review our Hotel. We would like to start by apologizing to you for your stay was not meeting your expectations. Your valuable feedback regarding noisy room has been shared with our department related to take improvement action immediately. Once again we would like to apologize that our Staff did not react to your request for changing to others room.

6/10 - 괜찮아요

실제 이용하신 고객

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
The decoration of the room could have much better with just paint in soft colours and not wallpaper.
2019년 4월에 7박 숙박함
답변 제공: DN 님, 2019년 5월 24일
Thank you for taking the time to review your stay with us. I am very pleased to inform you that we planning to renovate our room soonest. Looking forward to seeing you again.

8/10 - 좋아요

Luke

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 2월에 2박 숙박함
답변 제공: DN 님, 2019년 2월 14일
Thank you for taking the time to review your stay with us. I am very pleased to hear that our Team made your stay pleasant. Looking forward to seeing you again.

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
i checked in on the 22/12/18 and stayed till 24/12/18. During the 2 days of stay, I thoroughly enjoyed my stay. Firstly , I was greeted with a big surprise. The front office has upgraded me from a standard to Deluxe room. The room is not only neat and tidy,but what i like most is the huge balcony with chairs and tables. Facing the view, there's a huge screen. My son was happy to sip his drinks and enjoyed the viewing the screen. at that time, it was on football. Staff are friendly and I give credit to the front office manager, David. He replies promptly . Hotel has a free shuttle to BCS and Nagoya Hill to and fro. It has a spa, I did my facial, massage and eye treatment for Singapore 50. It is really good . I am sure, i will visit again and stay in the same hotel again.
2018년 12월에 2박 숙박함
답변 제공: DN 님, 2019년 2월 14일
Thank you for taking the time to review your stay with us. I am very pleased to hear that our Team made your stay pleasant. Looking forward to seeing you again.

8/10 - 좋아요

Ravindran

좋아요: 청결 상태, 직원 및 서비스
Nice and quite place but no mini shops to buy things . Need to take taxi if wants to buy things
2018년 12월에 1박 숙박함
답변 제공: DN 님, 2019년 2월 14일
Thank you for taking the time to review your stay with us. I am very pleased to hear that our Team made your stay pleasant. Looking forward to seeing you again.

8/10 - 좋아요

Michan 님, 日本

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
照明が暗い。コンセントの位置が悪い。
2018년 12월에 3박 숙박함
답변 제공: DN 님, 2019년 2월 14일
Thank you for taking the time to review your stay with us. I am very pleased to hear that our Team made your stay pleasant. Looking forward to seeing you again.

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2018년 12월에 2박 숙박함

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
2018년 10월에 1박 숙박함

8/10 - 좋아요

실제 이용하신 고객

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
コストパフォーマンスは良いです
バスタブもあり、部屋は比較的綺麗で、コストパフォーマンスが良いです。 朝食も豊富です。 移動はタクシーが必要なのが多少不便です。
2018년 7월에 1박 숙박함

10/10 - 훌륭해요

Liew

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Wonderful Trip with a Good Hotel!
Hotel condition not bad actually, Night scenery is good because on small hilltop, Staff are friendly & helpful, Breakfast is good, Free shuttle bus to local shopping mall is a plus point.......... overall very good! Happy Trip! Will come again!

6/10 - 괜찮아요

Sue 님, Singapore

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
Nice night bird’eye view
Like the quiet ambience. Good get away from bustle of city. Windy n nice bird’s eye view at balcony to cityscape. Friendly n helpful staff Overall hotel seems clean well kept but wonder why the bath curtain is not changed when it’s stained with mold. Not an expensive item to change often.
2017년 12월에 2박 숙박함

8/10 - 좋아요

Willie

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great View
Good sencery view. Live band and DJ are awesome.
2017년 12월에 1박 숙박함

8/10 - 좋아요

ws

좋아요: 직원 및 서비스
2017년 11월에 1박 숙박함

10/10 - 훌륭해요

James

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
good
nice room, good service with friendly staff.

8/10 - 좋아요

RENZ MARK DANYL RAMOS

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Hotel on a hill top
Hotel is on top of a hill and to get to city area one must arrange for transport to get there. Suitable for guest who want to stay a bit further from the city. Getting the deluxe room will give you a good view. Some of the amenities could use some upgrading as it looks quite old. Nevertheless their staff made up for the amenities being old as they were very helpful and attentive. Kudos for always being so hospitable and always having a smile on their faces.

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Very friendly staff. Very comfortable. Excellent breakfast spread.

10/10 - 훌륭해요

nrlmsr 님, SG

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
What you see is what you'll get.
I got the Deluxe Room for 2 pax, we even got the 1 for 1 Spa. Food was great and the romm great too. The view from the balcony was even greater.
View from the Balcony.
Walkway to our room.
View from the Bar.
Our room toilet.

6/10 - 괜찮아요

SOON HUA 님, SINGAPORE

좋아요: 직원 및 서비스
별로예요: 청결 상태, 객실의 편안함
Stay here if you prefer some quiteness
Stay a night in this hotel to attend a colleague wedding dinner. There's nothing around the hotel where you can shop. Shuttle service is available to nearby shopping mall but the frequency is low. I asked for an iron and board but they only have one and only one burnt out iron and board for me. I guessed they can't be bothered with it as majority of the guest are here for holiday. The hotel is running and been maintain on a minimal standard. But I must comment that the staffs are friendly and responsive. I emailed them very last minute to arrange a pick up and they responded almost immediately and got the arrangement done.

6/10 - 괜찮아요

Md

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설

6/10 - 괜찮아요

G

좋아요: 객실의 편안함
It was a nice and friendly staff,only that the flush in the bathroom was not working well

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설

8/10 - 좋아요

Hao

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
strongly recommended
very pleasanf

6/10 - 괜찮아요

Marwan 님, Singapore

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
vista venture
Not too bad with a hill top view and a nice pub. Memorable night with a pr.

6/10 - 괜찮아요

실제 이용하신 고객

별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
V-day in Batam
It was quite far from Nagoya Hill and the other malls - however we were okay with this as we wanted the peace. The room had a musky smell, even in the toilet. The bedsheet had a few yellow stains. Breakfast was okay with a handful of Indonesian and International food. But you could tell the staff were really trying to provide the best service they could and they were very nice and friendly.

10/10 - 훌륭해요

Fion

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함

8/10 - 좋아요

mazlan 님, yishun singapore

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
a peace, privacy and calm place.
it was the same good feeling that i had for my stay as a week before that too only that this time i was given a room with nothing to view from the window.i forgot to make an early reservation for that previuos room 214.but everything else is still great with a frienly staff,pub waitreses and the band members.it was a happy n peaceful stay n will be back again someday.

8/10 - 좋아요

Liew 님, Singapore

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Hotel with Reasonable Price & Moutain View Scenery
This Hotel definitely not a bad choice with good pricing & Hill view Scenery. Highly recommended, Thanks!

8/10 - 좋아요

mazlan 님, Yishun Singapore

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
value for peace of mind and money.
I went on a christmas holiday for a 3day2nites stay.was surprised with the cleanliness n beauty hotel lobby and a helpful staffs. was given a room with beautiful views of nature from my window.i was pleased n happy yet the room is clean,confort n tidy. went alone yet never felt bored at all caused theres an outdoor pool,spa which is recomended,rest. and indoor n outdoor pub with liveband and beautiful scenery n theres few trips free shuttle bus to shppg ctr.it is suites for all n that is why i've booked and coming back again on this newyear 2016.for me its a 2thumb ups for this hotel.

4/10 - 별로예요

KO

좋아요: 청결 상태
별로예요: 직원 및 서비스, 객실의 편안함
Bad experience
Bad experience my room was above the disco , Had to go to bed after 2am after the disco stop their music.

8/10 - 좋아요

Nuryati Binte Mokthiri 님, Woodlands

좋아요: 직원 및 서비스
Need more rooms for improvement.
Rooms with cockroach all over. Swimming pool to dangerous for children (Slopped). Jacuzzi water slightly hot. Others were great and staffs were friendly and helpful.

10/10 - 훌륭해요

Lee 님, SINGAPORE

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Cleanliness of room
Only 1 night stay at crown vista hotel Excellent service very good

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
grand old lady
Lovely old style grand hotel with attentive professional staff. A little,dated in parts but made up for with excellent attitude of staff. Is not close to town but hotel bus will drop off and collect for fee. Very enjoyable stay

6/10 - 괜찮아요

Ayuniza Meeranty

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함

8/10 - 좋아요

실제 이용하신 고객

좋아요: 직원 및 서비스
ホテルスタッフの対応には、ホスピタリティーが感じられ満足。不満な点は、割り当てられた部屋が地下であり高台に立地されている場所にも関わらず景色を楽しめなかった。部屋の匂いがカビ臭かったのがマイナス。他は概ね良好！！