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베이몬트 바이 윈덤 올버니 앳 올버니 몰 여행 후기

2.5 out of 5

이용 후기

8.0

매우 좋아요

평점 10 - 훌륭해요. 579개 이용 후기 중 230개" "
평점 8 - 좋아요. 579개 이용 후기 중 181개" "
평점 6 - 괜찮아요. 579개 이용 후기 중 91개" "
평점 4 - 별로예요. 579개 이용 후기 중 45개" "
평점 2 - 너무 별로예요. 579개 이용 후기 중 32개" "

8.0/10

청결 상태

8.6/10

직원 및 서비스

7.4/10

편의 시설/서비스

7.8/10

숙박 시설 상태 및 시설

8.2/10

친환경

이용 후기

10/10 - 훌륭해요

Crystal

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Nice room, very convenient dining options & Target across the street
2024년 4월에 1박 숙박함
답변 제공: management 님, 2024년 4월 17일
Crystal, we are elated you enjoyed our convenient location to dining and shopping as well as found our room to be nice and accommodated your needs and expectations. Thank you for sharing your experience.

6/10 - 괜찮아요

Robert 님, South Daytona

가족 여행
좋아요: 직원 및 서비스
Lots of workers around. Work trucks in the way and a bit noisy at night. I think they are staying at the property right now. Ice machine by us not working. Smoke alarm not properly attached. Room a bit small. Not overly impressed.
2024년 4월에 2박 숙박함
답변 제공: management 님, 2024년 4월 8일
Robert, we are saddened to know we failed to reach your expectations. We extend apologies for inconvenience caused by fellow guest as well alarm and ice machine in rear building, The ice machine in 1st building is properly working and smoke alarm has been addressed when notified at check out. As we are a older property, we work hard in maintaining and renovating to meet guest needs and expectations and sorry to hear room size didn't meet your preferences. As we fail to impress you during your stay, it is our hope you find accommodations that exceed you expectations in your future visits. Thank you for you time in reviewing and allowing us to respond.

10/10 - 훌륭해요

Brian

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Ok
2024년 3월에 1박 숙박함
답변 제공: management 님, 2024년 4월 1일
Brian, thank you for your time in rating our property. We appreciate your business.

10/10 - 훌륭해요

Elluntate

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Not bad for the money
2024년 3월에 1박 숙박함
답변 제공: management 님, 2024년 3월 23일
Elluntate, thank you for your stay with us. We are elated to know you enjoyed our convenient pricing.

8/10 - 좋아요

Trenton

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great location for shopping, restaurants and entertainment
2024년 3월에 1박 숙박함
답변 제공: management 님, 2024년 3월 23일
Trenton, thank you for your time in reviewing. We are elated that you enjoyed our great convenient location for dining, shopping, and entertainment.

6/10 - 괜찮아요

Patrice

좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스
I have never stayed at a property like this before. The staff was friendly and responsive. Unfortunately, there were multiple guests hanging out playing loud music, smoking, and revving motorcycles. The rooms were adequate but not the cleanest. Breakfast is cereal and vending machine style muffins, biscuits, etc. If your budget is tight like mine was this trip, the area is decent overall.
2024년 3월에 2박 숙박함
답변 제공: management 님, 2024년 3월 11일
Patrice, we are saddened to know that you experienced and inconvenience from fellow guest that lacked care and concern for neighboring guest. We extend our apologies. We are happy you did however enjoy our friendly and responsive staff, and you found our pricing to be reasonably priced. We hope you keep us in mind.

8/10 - 좋아요

Rachel

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 2박 숙박함
답변 제공: management 님, 2024년 3월 11일
Rachel, thank you for your time in rating our property.

10/10 - 훌륭해요

Ashli

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The young lady that greeted me was wonderful im so upset i did not get her name but she was wonderful i traveled for work and she was the first front desk attendant that has ever held a conversation and was very polite
2024년 2월에 1박 숙박함
답변 제공: management 님, 2024년 2월 28일
Ashli, we are elated that you enjoyed what we are known for delivering exceptional customer service. We are happy to know we reached your expectations and made a lasting impression. It is our pleasure to serve you and look forward to your next visit whether it be for work or relaxation. Thank you for your time in sharing your experience.

10/10 - 훌륭해요

Alene

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The lady at check in was very friendly and pleasant to talk to and very nice in every way.. The room was clean and the king bed was very comfortable. Would definitely stay again.
2024년 2월에 1박 숙박함
답변 제공: management 님, 2024년 2월 26일
Alene, it was our pleasure to have you and accommodate your lodging needs. We truly hope you guys enjoy your visit with the grands. She enjoyed you as well and will share your positive remarks as we aim to making a great last impression with our guest providing exceptional customer service. We are happy you enjoyed our clean room and comfortable beds. We look forward to your next stay.

10/10 - 훌륭해요

michael

2024년 1월에 1박 숙박함
답변 제공: management 님, 2024년 2월 10일
Michael, we are happy to know we reached your expectations. Thank you for your time in rating.

10/10 - 훌륭해요

Carisma

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 1박 숙박함
답변 제공: management 님, 2024년 1월 30일
Carisma, thank you for your time in rating our property 10 out of 10!!! We look forward to serving you again.

4/10 - 별로예요

Diana

2023년 12월에 1박 숙박함
답변 제공: management 님, 2024년 1월 1일
Diana, we are saddened to see via rating you failed to enjoy your stay, as nothing was brought to the attention of the front desk. We express our apologies for any inconvenience. We pride ourselves on what we are known for cleanliness and providing great customer service. Guest input allows us to use guest experience as a learning to aid in our guest having the most pleasurable stay. Thank you for your time.

8/10 - 좋아요

Donald

좋아요: 청결 상태, 직원 및 서비스
Very fair price for the amenities and setting for nice stay at an affordable rate. Would definitely stay here again and recommend this motel over the others in this area for a lower priced motel.
2023년 12월에 2박 숙박함
답변 제공: management 님, 2023년 12월 26일
Donald, thank you for choosing us for your lodging needs. We are elated to know you enjoyed our reasonable pricing, as you will recommend our property over others when visiting the area. We look forward to serving you again!

10/10 - 훌륭해요

Jacquelyn

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 1박 숙박함
답변 제공: management 님, 2023년 12월 20일
Jacquelyn, thank you for your time in rating our property. We are elated to know we reached your expectations. Thank you for your time in sharing.

8/10 - 좋아요

Joshua

좋아요: 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함
답변 제공: management 님, 2023년 12월 15일
Joshua, thank you for your recent stay and time in rating our property!!!

4/10 - 별로예요

Nicholas

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
2023년 12월에 2박 숙박함
답변 제공: management 님, 2023년 12월 15일
Nicholas, thank you for your time in rating our property of your stay. We look forward to serving you again!

4/10 - 별로예요

Kimberly

좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
This property had a painted bathtub with mold. There were holes in the wall, most uncomfortable because I’m thinking peep holes. The bed was comfortable.
2023년 12월에 1박 숙박함
답변 제공: management 님, 2023년 12월 9일
Kimberly, we extend our apologies for any inconvenience. Please rest assured that tubs are the renovation project underway that begin the first of the year, but there isn't any mold present as our guest health is part of our top priority. We also have maintenance inspecting review of holes. We have front desk agents to assist in special request and inconveniences so guest have the most pleasant stay. Again our apologies.

8/10 - 좋아요

Lori

출장 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Tana went out of her way to help us get our TV working. Great customer service
2023년 12월에 1박 숙박함
답변 제공: management 님, 2023년 12월 9일
Lori, we are elated you enjoyed the customer service received from Tana, we will share with her and the team as we are sure they will be encouraged by your kind words. Thank you for choosing us for your lodging needs. We look forward to serving you again.

6/10 - 괜찮아요

Anthony

좋아요: 직원 및 서비스
So what I did not care for was the room itself. There was no warm light in the entire room except above the sink / vanity area. There was this flemsy metal sheet that surrounded the bed that would make loud sounds when you adjust yourself on the mattress that was annoying. Regarding cleanliness, I just found hair everywhere like on "clean" washcloths and on the vanity. The hotel is in a great area surrounded by restaurants and shopping which was nice
2023년 12월에 2박 숙박함
답변 제공: management 님, 2023년 12월 9일
Anthony, we extend our apologies for any inconvenience. We please know that we have front desk agents available 24/7 to report any inconveniences so that we can rectify it promptly within measures. We see that you failed to care for lighting as you wanted warm lighting and bedding. Your review has been shared with housekeeping and appropriate persons as we work to meet our guest needs and expectations.

10/10 - 훌륭해요

Melissa

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Comfortable stay!
I’ve had to stay down in Albany for nursing school mini times. This is the first hotel that I’ve stayed in that was modern, clean, and comfortable. I wish I had found this hotel sooner.
2023년 11월에 2박 숙박함
답변 제공: management 님, 2023년 12월 9일
Melissa, we appreciate your business as well as your time in reviewing of your stay with us. We are elated in knowing you found your stay to be comfortable, modern, and clean. We are glad you found us and hope that you visit with us soon!!!

2/10 - 너무 별로예요

Kimmy

2023년 11월에 1박 숙박함
답변 제공: management 님, 2023년 12월 20일
Kimmy, it is disheartening to such a rating as the inconvenience you caused for our property and fellow guest. The commotion that our guest had to endure the hotel policies broken amongst enforcement being called. We supplied you with a clean room and provided great customer service only to it to be destroyed within one day.

10/10 - 훌륭해요

Tiffany

좋아요: 청결 상태, 직원 및 서비스
2023년 11월에 5박 숙박함
답변 제공: management 님, 2023년 12월 9일
Tiffany, thank you for your time in rating our property of your stay a perfect 5 out of 5!!!

10/10 - 훌륭해요

Mary

2023년 11월에 1박 숙박함
답변 제공: management 님, 2023년 11월 26일
Mary thank you for you time in rating your recent stay a perfect 10 out of 10!!!

4/10 - 별로예요

James

연인과의 여행
The tub in room was dirty
2023년 11월에 1박 숙박함
답변 제공: management 님, 2023년 11월 26일
James, we extend our apologies for any inconvenience. We always have front desk agents available for request and to inform of inconveniences so that our guest can have the most pleasurable stay allowing us to rectify it while with us. We have brought attention to this matter to prevent future occurrences. Again our apologies.

10/10 - 훌륭해요

Randall

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Solo trip
Front desk service was amazing, both chec-in and check-out. Only problems I saw were: 1) Room door was a little difficult to open and shut (maybe a little swelling). 2) Hair dryer has seen better days. 3) Shower head was separated from wall (but still worked very well). 4) Towel rack in bathroom was a little rusty. Otherwise great overall stay.
2023년 11월에 2박 숙박함
답변 제공: management 님, 2023년 11월 14일
Randall,, thank you for your stay with us. We are elated to know that you enjoyed the service you received at both check-in and out. Rest assured that we will take a look at the items to prevent future occurrences. We are happy to know you enjoyed your stay overall. Please know we are continuously working on renovation projects and hope that you stop in and see the changes over time.

4/10 - 별로예요

실제 이용하신 고객

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Not again
I realize its a 2 star hotel but the chipped and peeling tub, moldy and broken baseboards, inch wide gap at the bottom of the door, etc were too much. Makes a 3 star look like a 5. Evening desk staff acted like asking to use hot water from the coffee dispenser in the breakfast room to make a cup of noodles was akin to asking them to cook me a steak. We stay because of our dog but I'll be more proactive about an airbnb in the future. This wasn't worth it.
2023년 11월에 2박 숙박함
답변 제공: management 님, 2023년 11월 14일
We are saddened to know you failed to enjoy your stay with us. We value our guest and work diligently to rectify any issue brought to our attention when at the property to make the most pleasurable stay. We are continuously working on renovations and bathtub replacements will begin after the holidays. Again we extend our apologies.

10/10 - 훌륭해요

Jerod

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 1박 숙박함
답변 제공: management 님, 2023년 11월 14일
Jerod, thank you for your time in rating our property a perfect 10 out 10!!

4/10 - 별로예요

Mike

별로예요: 청결 상태, 직원 및 서비스
2023년 10월에 2박 숙박함
답변 제공: management 님, 2023년 10월 29일
Mike, we are saddened to see such a low rating. We are a property that work to meet our guest needs and expectations when it is brought to our attention we like to rectify it promptly to ensure the most pleasant stay.

6/10 - 괜찮아요

Michael

별로예요: 청결 상태
Bug problem
2023년 10월에 4박 숙박함
답변 제공: management 님, 2023년 10월 18일
Michael, we are saddened to see you experienced a bug issue. We have our professional exterminators that come out and service our property. If any issue arise before their scheduled date we call to take care of issues promptly as we are exterior corridors and we work to maintain the property and guest needs and expectations. Again our apologies.

10/10 - 훌륭해요

Cachet

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I loved everything about this place my main thing I loved is when I got there I needed early check in cause I had to hurry and head to the prison and the receptionist made it her job to make sure I was satisfied my room was so clean I felt I could eat off the floor no I didn’t do that but I could have that how clean it was I had to find the cleaning lady to give her her flowers while she was there I will only patronize this hotel while he is at Calhoun not to mention the mall was across the street I loved loved this place
2023년 10월에 1박 숙박함
답변 제공: management 님, 2023년 10월 18일
Cachet, we are elated to know you enjoyed the customer service received. We are happy to know we had the availability to accommodate an early check in request. We pride ourselves in cleanliness and happy to know we reached your level of expectations.

10/10 - 훌륭해요

John

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
It was great!
2023년 10월에 2박 숙박함
답변 제공: management 님, 2023년 10월 18일
John, we appreciate your business and time in rating our property of your stay with us. We are happy that you found your stay to be great. We look forward to serving you again

6/10 - 괜찮아요

Virginia

가족 여행
별로예요: 직원 및 서비스
Room was nice clean but smells like cigarette smoke.
2023년 9월에 1박 숙박함
답변 제공: management 님, 2023년 10월 9일
Virginia, we extend our apologies for the inconvenience of smell. Please know we work hard to meet our guest expectations and apologize that another guest failed to follow hotel policy. We are happy you did enjoy the cleanliness of our property again our apologies.

6/10 - 괜찮아요

Michael

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
2023년 9월에 5박 숙박함
답변 제공: management 님, 2023년 10월 9일
Michael, we are saddened to see such a low rating. We pride ourselves on meeting our guest expectations and using guest comments reviews as tool to improve.

6/10 - 괜찮아요

armando

2023년 9월에 2박 숙박함
답변 제공: management 님, 2023년 10월 29일
Armando, we are saddened to see low rating. We are a property that work to meet our guest needs and expectations when it is brought to our attention we like to rectify it promptly to ensure the most pleasant stay.

8/10 - 좋아요

Randall

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Solo 2 night trip
Staff super nice. Bathroom could have been a little cleaner (door very dusty, some rust around fixtures), pool not open. Overall, very reasonably priced and a good experience.
2023년 9월에 2박 숙박함
답변 제공: management 님, 2023년 10월 9일
Randall, we are elated to know you enjoyed your overall stay. Thank you for sharing your experience and allow us a chance to look in these matters, as our guest are our top priority.

10/10 - 훌륭해요

Jay

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Business trip
Check in was quick and pleasant, room was clean and pleasant.
2023년 9월에 1박 숙박함
답변 제공: management 님, 2023년 10월 1일
Jay, thank you for choosing us for your lodging needs. We are elated you enjoyed our clean rooms and found check in to be quick and service and room to be pleasant.

8/10 - 좋아요

Carlos

가족 여행
좋아요: 청결 상태
2023년 9월에 1박 숙박함
답변 제공: management 님, 2023년 10월 1일
Carlos, thank you for your time in rating our property. We appreciate your business.

10/10 - 훌륭해요

Tramara

2023년 9월에 1박 숙박함
답변 제공: management 님, 2023년 10월 18일
Tramara, thank you for your time in rating our property. We are elated to know you enjoyed your stay with us.

6/10 - 괜찮아요

Ambra

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스
Nice customer service
2023년 9월에 1박 숙박함
답변 제공: management 님, 2023년 9월 25일
Ambra, we are elated you enjoyed the nice customer service received. We look forward to serving you again.

10/10 - 훌륭해요

Randall

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Quick stay
Everything was pretty good. Bathroom floor could have been a little cleaner and towel rack on wall was loose. Door to room did not seal properly, light was notiat edges.
2023년 9월에 2박 숙박함
답변 제공: management 님, 2023년 9월 25일
Randall, we thank you for choosing us for your lodging needs. We extend our apologies for any inconvenience experienced. Rest assured the issues have been addressed to prevent future occurrences.

6/10 - 괜찮아요

George

연인과의 여행, 출장 여행
별로예요: 직원 및 서비스
I asked the clerk when I checked in i I could have a lower floor since I had a bad knee and its hard to climb steps. She said there were no rooms available. Yet, when I went to my room there plenty og unoccupied rooms on the lower floor.
2023년 9월에 1박 숙박함
답변 제공: management 님, 2023년 9월 25일
George, we are saddened to know you failed to believe the front desk agent. We are a property that accommodate and value our guest needs and work to accommodate, however it was not available as guest had asked previous to arrival or at the time of creating reservation. After check out time called to confirm that room was available as per their request. George we thank you for your time and hope that you keep us in mind for the future as all other areas of your stay was accommodating.

10/10 - 훌륭해요

Donyl

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great stay
2023년 9월에 1박 숙박함
답변 제공: management 님, 2023년 9월 25일
Donyl, we are elated to k now you enjoyed your stay with us. We hope that you shared with family and friends as well of your great stay. We can't wait to serve you again!

10/10 - 훌륭해요

Valarie

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 1박 숙박함
답변 제공: management 님, 2023년 9월 15일
Valerie, thank you for your time in rating us a perfect 10 out of 10!!! We look forward to your next visit

8/10 - 좋아요

Ennis

가족 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Good quick Stay
Looking for a quick easy place to stay that is clean. Use this Baymont
2023년 9월에 1박 숙박함
답변 제공: management 님, 2023년 9월 15일
Ennis, we are happy to know you enjoyed your quick stay. We glad we met your expectations with our cleanliness.

6/10 - 괜찮아요

PATRICE

출장 여행, 반려동물 동반 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 편의 시설/서비스
I love the staff everyone was so nice. The building itself you can tell they did an upgrade, but the bathroom in my room definitely needs an upgrade. The shower head was falling out of the wall and there was a mildew smell, which was most likely their shower curtain but other than that, everybody was nice. Everything else was clean. I enjoyed my stay.
2023년 9월에 8박 숙박함
답변 제공: management 님, 2023년 9월 15일
Patrice, we thank you for your stay and extend our apologies for any inconvenience. As mentioned in your review, we have completed many renovations and bathtubs are on the list. We work hard to meet our guest expectations and needs. We are elated to know you enjoyed our nice staff as customer service delivered met your expectations as wall. We look forward to serving you in the future to see the changes along the way.

8/10 - 좋아요

Christopher

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 4박 숙박함
답변 제공: management 님, 2023년 9월 15일
Christopher thank you for your time in rating our property of your stay. We look forward to serving you again on your next visit if in the area.

6/10 - 괜찮아요

실제 이용하신 고객

Roaches
2023년 8월에 1박 숙박함
답변 제공: management 님, 2023년 9월 15일
Guest, know that we work hard to maintain the property to our guest expectations and needs. We have professional exterminating team that service the property as we are an exterior corridor property maintaining exterminating service is top of the list. We always welcome guest to report any inconvenience so it may be rectified and handle swiftly to prevent future occurrences. We notify our exterminators to ensure if it is a bug entered from outside or left behind from a previous guest.. Again our apologies for any inconvenience.

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
The bed was comfortable but the topper had extra cushioning. The chair was comfortable. It was nice. The room was clean but the tub needs updating.
2023년 9월에 1박 숙박함
답변 제공: management 님, 2023년 9월 6일
We would like to say thank you for your time in reviewing. We are elated you enjoyed the comfort of our bed and sofa chair. We are still working on renovation projects and rest assured tub replacement is at the top of our list. We have completed many renovations thus far as our guest expectations and meet their needs is top priority. We hope you visit with us again and see the changes.

10/10 - 훌륭해요

Willie

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 1박 숙박함
답변 제공: management 님, 2023년 9월 3일
Willie, thank you for your time in rating our property a perfect 10 out of 10! We look forward to serving you again!

10/10 - 훌륭해요

Katrina

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Same great experience every time!
Have stayed here many times when we’ve had to evacuate Florida due to hurricanes. Staff and cleanliness are both great the location is perfect plenty of shopping and restaurants nearby. Will continue to stay here as our go to hotel!
2023년 8월에 2박 숙박함
답변 제공: management 님, 2023년 9월 1일
Katrina, we appreciate your continuous stays with us. We are happy to know we reached your expectations and accommodated your lodging needs. We always look forward to serving you.