고급 침구, 필로우탑 침대, 책상, 암막 커튼

컴포트 인 레딩 니어 I-5 여행 후기

2.5 out of 5
컴포트 인 레딩 니어 I-5
850 Mistletoe Lane, Redding, CA

이용 후기

7.0

좋아요

평점 10 - 훌륭해요. 1007개 이용 후기 중 310개" "
평점 8 - 좋아요. 1007개 이용 후기 중 252개" "
평점 6 - 괜찮아요. 1007개 이용 후기 중 150개" "
평점 4 - 별로예요. 1007개 이용 후기 중 163개" "
평점 2 - 너무 별로예요. 1007개 이용 후기 중 132개" "

6.8/10

청결 상태

7.8/10

직원 및 서비스

6.6/10

편의 시설/서비스

6.6/10

숙박 시설 상태 및 시설

6.6/10

친환경

이용 후기

4/10 - 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Noisy!!!!
2019년 6월에 1박 숙박함
답변 제공: Sherry F. 님, 2019년 7월 5일
We're sorry you were unhappy, we'll work hard to resolve the problem you had.

6/10 - 괜찮아요

Rosella

좋아요: 직원 및 서비스
B
2024년 3월에 3박 숙박함
답변 제공: GM 님, 2024년 3월 28일
We appreciate your feed back.

10/10 - 훌륭해요

May

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스
It was fine
2024년 3월에 1박 숙박함
답변 제공: GM 님, 2024년 3월 25일
Thank you for your positive feedback.

8/10 - 좋아요

Rindy

2024년 3월에 1박 숙박함
답변 제공: GM 님, 2024년 3월 25일
Thank you for your positive feedback

6/10 - 괜찮아요

James

출장 여행
별로예요: 편의 시설/서비스
I really expcted more for a Comfort Inn. The hotel needs a facelift. The price is not what you get in my opinion.
2024년 3월에 1박 숙박함
답변 제공: FD 님, 2024년 3월 25일
Sorry to hear your experience with us was not what you expected, The hotel is now under new ownership and management and we are trying to address the issues with in the hotel. We hope in the near future you will give us another chance. We appreciate your feedback.

10/10 - 훌륭해요

William

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very nice hotel if we ever pass through Redding again we will stay there.
2024년 3월에 1박 숙박함
답변 제공: GM 님, 2024년 3월 18일
Thank you for your positive feedback.

4/10 - 별로예요

Maria

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: GM 님, 2024년 3월 18일
Thank you for your feedback. We apologize for any issues you had with the hotel.

6/10 - 괜찮아요

Angelique

아이를 동반한 가족 여행, 출장 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Breakfast is good and I like that there are balconies . Rooms are dirty with a bad smell. Rooms are out dated and need repairs. The TV is small and located in an odd spot
2024년 3월에 1박 숙박함
답변 제공: GM 님, 2024년 3월 9일
Thank you for your feedback, Issues will be addressed. We hope you give us another chance in the near future.

8/10 - 좋아요

Janet

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Easy off freeway but not so close to hear road noise. Restaurants close by. The breakfast area is smaller but they had hot items & good choices. items.
2024년 3월에 1박 숙박함
답변 제공: GM 님, 2024년 3월 3일
Thank you for your positive feedback.

8/10 - 좋아요

jonas

2024년 2월에 5박 숙박함
답변 제공: Raymond Saenz 님, 2024년 3월 20일
Jonas,Thank you for your valuable feedback, we hope to see you again very soon for your next visit to Redding!!!!!

10/10 - 훌륭해요

Darlene

2024년 2월에 2박 숙박함
답변 제공: Raymond Saenz 님, 2024년 3월 20일
Darlene,We are so pleased to hear you had a successful stay with us!!!! We hope to see you again soon for your next trip to Redding!!!

10/10 - 훌륭해요

Jennifer

좋아요: 청결 상태
2024년 2월에 1박 숙박함
답변 제공: GM 님, 2024년 2월 23일
Thank you for your positive feedback.

2/10 - 너무 별로예요

Matt

가족 여행
별로예요: 편의 시설/서비스
My rating has to do with 1) a large cash deposit neither Expedia nor comfort cared to disclose to me prior to arrival 2) no compensation for my time and inconvenience at having to run out to find a bank and get said deposit (because I’m a local in CA apparently it’s required due to increased vandalism in this circumstances) 3) pool and hot tub shut down and neither Expedia nor comfort cared to disclose prior to our arrival 4) we search for indoor pool hot tub during winter for obvious reasons which limits our options so the non disclosures become even more frustrating,
2024년 2월에 1박 숙박함
답변 제공: GM 님, 2024년 2월 20일
Thank you for your feedback, sorry the hotel didn't meet you expectations.

8/10 - 좋아요

Zhyldyz

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
The hotel was fine. Everything looked like it could use and upgrade, all the appliances were old and rusty. The breakfast was the highlight. I had waffles, eggs sausage and yogurt, which was all very delicious. The hotel was family friendly and I’d recommend to anyone staying just one night.
2024년 2월에 1박 숙박함
답변 제공: GM 님, 2024년 2월 19일
Thank you for your positive feedback! We will be upgrading the hotel very soon to address these issues.

10/10 - 훌륭해요

Devindra 님, Fremont

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Par excellent.
2024년 2월에 2박 숙박함
답변 제공: GM 님, 2024년 2월 19일
Thank you for your positive feedback!

10/10 - 훌륭해요

julia

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Staff super friendly
2024년 2월에 1박 숙박함
답변 제공: GM 님, 2024년 2월 19일
Thank you for your positive feedback!

10/10 - 훌륭해요

Krishna Raja Kumar

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
They had a excellent and complete breakfast and the person who hosted us for breakfast was very cheerful and energetic. It is a best way one would like to start a day. I had late check in coming in from a long drive and would have loved if they had rest room in the lobby,
2024년 2월에 1박 숙박함
답변 제공: GM 님, 2024년 2월 17일
Happy to hear you enjoyed your stay, Hope your use our hotel in the near future.

8/10 - 좋아요

Karan

연인과의 여행, 반려동물 동반 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Good beds great location. We will be back.
2024년 2월에 5박 숙박함
답변 제공: GM 님, 2024년 2월 17일
Thank you for your positive feedback.

10/10 - 훌륭해요

Cecelia

연인과의 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
It was all fine. Good breakfast. Comfy bed.
2024년 2월에 1박 숙박함
답변 제공: Raymond Saenz 님, 2024년 2월 14일
Cecilia,We are glad you had a successful stay with us, we hope to see you again for your next visit to Redding!!!!

2/10 - 너무 별로예요

Bekah

The rooms didn’t look or feel clean.
2024년 2월에 1박 숙박함
답변 제공: Raymond Saenz 님, 2024년 2월 6일
Bekah,We certainly apologize that we did not meet your expectations, we will go through the room in question and get all in order. We will use your feedback to improve and hopefully have another chance to make things right!

10/10 - 훌륭해요

Judith E

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함
답변 제공: Raymond Saenz 님, 2024년 1월 31일
We are so glad you had a successful stay at the Comfort Inn Redding! We hope to see you very soon for your next vacation!

10/10 - 훌륭해요

Brian 님, Golden

연인과의 여행
좋아요: 직원 및 서비스, 편의 시설/서비스
Excellent breakfast, had trouble with TV remote but front desk clerk was helpful rectifying 👌
2024년 1월에 1박 숙박함
답변 제공: Raymond Saenz 님, 2024년 1월 31일
We are so glad you enjoyed the Breakfast at the property and are certainly sorry for the remote issues. We will use your feedback to constantly improve!

10/10 - 훌륭해요

Kristen

2024년 1월에 1박 숙박함
답변 제공: Raymond Saenz 님, 2024년 1월 31일
We are so glad you had a successful stay at the Comfort Inn Redding! We hope to see you very soon for your next vacation!

2/10 - 너무 별로예요

Dwayne

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
I stayed here for work and the whole time my bathtub drain wasn’t draining. I asked several times to have it fixed and instead of moving all my stuff to another room I trusted they would get it fixed. Then my toilet wouldn’t flush and because the chain on the handle snapped and they didn’t fix ThT either after being notified. Carped was also dirty and the area surrounding was kind of sketchy. On more then one occasion I got back from work late at night and could hear people yelling not even a block from the building.
2024년 1월에 4박 숙박함
답변 제공: GM 님, 2024년 2월 17일
Sorry to hear you had issues with your stay, I hope in the near future you will give us another chance.

2/10 - 너무 별로예요

Alexandria

연인과의 여행, 아이를 동반한 가족 여행
별로예요: 숙박 시설 상태 및 시설
2024년 1월에 2박 숙박함
답변 제공: Raymond Saenz 님, 2024년 1월 12일
We sincerely apologize for not meeting your expectations, we hope you will consider us in the near future as we strive for guest satisfaction.

8/10 - 좋아요

John

좋아요: 편의 시설/서비스
Very nice clean room…. Awesome having a balcony and room also had a couch, chest of drawers and a desk… Other extras included shampoo and cream rinse plus ironing board… extras we usually don’t get in most hotels… really friendly staff and plenty of clean towels… we really enjoyed our stay…. John L. Salem OR
2024년 1월에 2박 숙박함
답변 제공: Raymond Saenz 님, 2024년 1월 10일
We are so happy you enjoyed your stay with us!!!!!!We are pleased we had the amenities that were important to you. We hope you will come back and see us very soon!!!!!

10/10 - 훌륭해요

Mary

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함
답변 제공: Raymond Saenz 님, 2024년 1월 12일
Mary,We are so pleased you had a great stay at the Comfort Inn Redding, we hope to see you again in the near future!!!!

4/10 - 별로예요

Gregory

연인과의 여행
좋아요: 직원 및 서비스
We did not get the room we were promised according to Experian. Still waiting for a response on this matter
2024년 1월에 1박 숙박함
답변 제공: Raymond Saenz 님, 2024년 1월 12일
Gregory,On behalf of the Comfort Inn Redding, we certainly apologize for not meeting your expectations. We will investigate your stay to work hard to fix the issues you encountered.

10/10 - 훌륭해요

Brittany

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
I like that the room we stayed in didnt have carpet. I also like that they are dog friendly and the room we got slept my family of 6 comfortably.
2024년 1월에 1박 숙박함
답변 제공: Raymond Saenz 님, 2024년 1월 10일
We are so glad to hear our property meet the important needs of your family!!!! We hope to see you again very soon!

4/10 - 별로예요

Stephanie

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Bathroom had deferred maintenance.
2023년 12월에 1박 숙박함
답변 제공: Raymond Saenz 님, 2024년 1월 10일
We are extremely sorry we did not meet your expectations; we will investigate your stay and rectify the issues to improve for your next stay.

8/10 - 좋아요

janet

좋아요: 직원 및 서비스, 편의 시설/서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함
답변 제공: Raymond Saenz 님, 2024년 1월 12일
Janet,We thank you for staying at the Comfort Inn Redding! We hope to see you again for your next trip to Redding!!!!

10/10 - 훌륭해요

Pavan Kumar

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함
답변 제공: Raymond Saenz 님, 2024년 1월 10일
We are so glad you had a great stay at the Comfort Inn Redding, we hope to see you again very soon!!!!!!

2/10 - 너무 별로예요

Michael

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Took 15 minutes of irritation to check in highly dissatisfied!!!!
2023년 12월에 1박 숙박함
답변 제공: Raymond Saenz 님, 2024년 2월 1일
Michael,We apologize for the hold up during check-in, we will investigate the reservation to learn from the issue and improve. We certainly hope you will give us another chance in the near future!

4/10 - 별로예요

Elechia TM

연인과의 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Mold in shower,sink plugged it drained SLOWLY ,dusty above bed , elevators were very dirty not wiped down the full three days we were there so I bought Lysol , you can literally see it around buttons and walls when you get in..staff was nice.Carpets in room needs professional cleaning and you should COMPLETELY strip bed wash all ...shower drippes and drains slow..you have to keep eye on vehicles due to tweakers and homeless, hopefully no more dead people,,,
2023년 12월에 2박 숙박함
답변 제공: Raymond Saenz 님, 2024년 1월 12일
Elechia,We take all your feedback very seriously and rest assured that we are working hard to rectify the issues you encountered during your stay. We hope you will give us another chance for your lodging needs in the near future.

2/10 - 너무 별로예요

Violet 님, Portland

가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
The front desk staff were fantastic and the breakfast was good. The toilet in first room didn’t work so we moved to another room. When I woke up I noticed a yellow stain on one corner of the comforter, it was (dog?) pee. It reeked! looked over the rest of the comforter and there were several yellow spots along the edges. The pee marks weren’t visible at first because of the coverlet. I was given a refund, again, the staff were great. However, they need to ensure their cleaning protocols are being followed to ensure guests aren’t getting disgusting, unhygienic rooms.
2023년 12월에 1박 숙박함
답변 제공: Raymond Saenz 님, 2024년 1월 12일
Violet,We sincerely apologize for the cleanliness issues you encountered during your stay. We will investigate the rooms in question thoroughly and fix the issues. We hope you will give us another chance in the near future as we use you feedback to constantly improve.

6/10 - 괜찮아요

Rebecca

가족 여행
좋아요: 청결 상태, 객실의 편안함
Would stay here again, but only on third floor.
One night stay for medical appointment. Stayed on the second floor and woke up to the people above us walking around ALOT!!! Like not a normal amount at 6am. Would stay here again, but only on the third floor. Clean, safe and a decent breakfast.
2023년 12월에 1박 숙박함
답변 제공: Raymond Saenz 님, 2024년 1월 12일
Rebecca,Thank you for your feedback regarding your stay, we certainly apologize about the noise issues you encountered. Please report any noise issues with the Front Desk and we will handle them. We hope you will give us another chance and we will ensure you are on an upper level room.

10/10 - 훌륭해요

ROBERT

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 1박 숙박함
답변 제공: Raymond Saenz 님, 2024년 1월 31일
We are so glad you had a successful stay at the Comfort Inn Redding! We hope to see you very soon for your next vacation!

8/10 - 좋아요

Sharaya

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함
답변 제공: GM 님, 2024년 2월 19일
Thank you for your positive feedback!

8/10 - 좋아요

Jessica

2023년 12월에 1박 숙박함
답변 제공: GM 님, 2024년 2월 19일
Thank you for your positive feedback!

10/10 - 훌륭해요

Tyra

연인과의 여행, 출장 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Breakfast was awesome, for free breakfast you can't complain.
2023년 12월에 1박 숙박함
답변 제공: GM 님, 2024년 2월 19일
Thank you for your positive feedback!

10/10 - 훌륭해요

Kathleen

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Merry Christmas
Great stay! Allowed us to have a family christmas while we are transitioning houses. Very comfortable..best breakfast!
2023년 12월에 2박 숙박함
답변 제공: GM 님, 2024년 2월 19일
Thank you for your positive feedback!

10/10 - 훌륭해요

jerry

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 2박 숙박함
답변 제공: Raymond Saenz 님, 2024년 2월 19일
Jerry,We are very pleased you had a great stay with us, we hope to see you again very soon for your next Redding visit!!!!!!

8/10 - 좋아요

Deirdre

좋아요: 청결 상태, 직원 및 서비스
Very convenient to the I5
Really liked just whipping down to this motel from the I5. Also… parking directly by the door and manager provided us a room on main floor with little walking. ( requested) Tried to fix the tv but to no avail. My hubby REALLY wanted to watch the NFL game! Also the remote numbers didn’t correspond with the channels. Fridge really didn’t work which was problematic as I have meds that must be refrigerated. Loved the idea of the breakfast but would love the option of a few grab and go items ( muffins, fruit, granola bar) as we had to leave before the buffet opened at 6! Overall a good stay!
2023년 12월에 1박 숙박함
답변 제공: GM 님, 2024년 2월 19일
Thank you for your positive feedback!

10/10 - 훌륭해요

Argelia 님, American Canyon

연인과의 여행
Everything was excellent
2023년 12월에 1박 숙박함
답변 제공: GM 님, 2024년 2월 19일
Thank you for your positive feedback!

10/10 - 훌륭해요

Diane

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함
답변 제공: GM 님, 2024년 2월 19일
Thank you for your positive feedback!

10/10 - 훌륭해요

Kathryn

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Convenient location. Friendly staff. Room was very clean. Great value.
2023년 12월에 1박 숙박함

4/10 - 별로예요

Debra

가족 여행
별로예요: 숙박 시설 상태 및 시설
Breakfast and breakfast room were good. The place needs to be refurbished. The carpets and furniture are worn and dirty The cabinets chipped and refrigerator needed defrosting.
2023년 12월에 1박 숙박함

4/10 - 별로예요

Joseph

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
this hotel charged me a $200 cash deposit because i had a local address on my driver's license. never in my 64 years of life have i ever been charged such a fee. the website also said there was a hot tub. when we arrived we were told the hot tub was only seasonal and closed in December. if we had known these 2 facts, we never would have booked your hotel.
2023년 12월에 2박 숙박함

10/10 - 훌륭해요

Cindy

2023년 12월에 2박 숙박함

10/10 - 훌륭해요

Larry

2023년 12월에 1박 숙박함
답변 제공: Raymond Saenz 님, 2024년 1월 31일
We are so glad you had a successful stay at the Comfort Inn Redding! We hope to see you very soon for your next vacation!