게스트님께,리뷰에 더 많은 내용을 작성하려고 하셨던 것 같습니다. 저희는 고객의 여행에 필요한 다양한 교통수단을 쉽게 이용할 수 있도록 노력하고 있으니 편리한 위치를 찾으셨기를 바랍니다. 여러분의 피드백은 저희에게 소중합니다. 진심으로 당신의 것입니다,호텔 모노폴

고객님께,저희 호텔의 뛰어난 위치와 접근성을 강조하는 고객 여러분의 피드백을 읽게 되어 매우 기쁩니다. 저희의 특권 중 하나는 도시의 중심부에 위치하여 투숙객이 편리하게 여행할 수 있다는 점입니다.소음과 관련하여 저희는 투숙객에게 고요한 환경이 얼마나 중요한지 잘 알고 있습니다. 특히 자정 이후에는 정책에 따라 조화로운 분위기를 유지하기 위해 노력합니다. 이러한 경험을 하지 못했다면 깊은 사과의 말씀을 드립니다. 트위터는 관련 부서와 논의하여 가이드라인을 준수할 수 있도록 최선을 다할 테니 안심하세요.소중한 피드백을 보내주셔서 다시 한 번 감사드립니다. 곧 다시 찾아뵙기를 기대합니다.진심으로 당신의 것입니다,라스 구기총지배인 호텔 모노폴

We are very pleased to hear that you enjoyed your stay with us. We strive to provide the best possible experience for our guests and are glad we were able to do that for you. Thank you for choosing us as your accommodation.With kind regards

Vielen Dank für Ihre Bewertung zu unserem Hotel. Wir freuen uns zu hören, dass Sie einen angenehmen Aufenthalt bei uns hatten und würden Ihre Erfahrung mit 10 von 10 Punkten bewerten. Es ist schön zu wissen, dass Ihnen unser freundliches Personal, die günstige Lage und die geräumigen Zimmer gefallen haben.In unserem Hotel sind wir bestrebt, erstklassigen Service und Komfort zu bieten, um allen Gästen einen unvergesslichen Aufenthalt zu ermöglichen. Ihre freundlichen Worte geben uns die Motivation, auch in Zukunft einen außergewöhnlichen Service zu bieten.Nochmals vielen Dank, dass Sie sich die Zeit genommen haben, Ihre Erfahrungen mit uns zu teilen. Wir hoffen, dass wir Sie bald wieder bei uns begrüßen dürfen!

Thank you for your kind review, Seihee! We are thrilled that our staff provided you with such excellent and friendly service. Your compliments are greatly appreciated. We take great pride in our commitment to providing exceptional service to all our guests and we are glad that we were able to meet your expectations. Thank you again for taking the time to share your experience. We hope to welcome you back soon!Sincerely yours

Wir freuen uns zu hören, dass Sie einen zufriedenstellenden Aufenthalt in unserem Hotel hatten. Ihre Zufriedenheit ist unsere oberste Priorität und wir freuen uns, dass wir Ihre Erwartungen erfüllen konnten. Wir freuen uns darauf, Sie bald wiederzusehen!Mit freundlichen Grüssen

Dear GuestThank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.SincerelyHotel Monopol Luzern

We are delighted that you had a satisfactory stay with us. It's always our goal to provide high-quality hospitality, and we are pleased that we were able to meet your expectations. Thank you for choosing our hotel.Sincerely yours

We are delighted that you had a satisfactory stay with us. It's always our goal to provide high-quality hospitality, and we are pleased that we were able to meet your expectations. Thank you for choosing our hotel.Sincerely yours

We are pleased to hear that you were very satisfied with your stay at our hotel. We strive to ensure that all of our guests have the best possible experience and it seems like we achieved that for you. Thank you for choosing us and we hope to welcome you back again soon.Sincerely yours

시내 관광을 위한 저희 호텔의 훌륭한 위치에 대한 친절한 말씀에 감사드립니다. 저희의 친절하고 정중한 서비스를 경험하신 것을 기쁘게 생각하며, 앞으로도 다시 찾아뵙게 되어 기쁩니다.호텔 모노폴 앤 알피나

긍정적인 피드백에 감사드립니다! 저희는 환대와 편안함의 분위기를 조성하기 위해 노력하고 있으며, 이를 달성했다는 소식을 듣게 되어 매우 보람을 느낍니다. 시간을 내어 경험을 공유해 주셔서 감사드리며, 곧 다시 찾아 뵙기를 바랍니다.진심 어린 마음으로호텔 모노폴 운트 알피나

Dear Tae Young, Thank you so much for your positive feedback. It is great to hear that you could enjoy your stay here in Lucerne and we hope to welcome you back soon. Warmest regards, Brigitte Heller, General Manager and the whole MONOPOL-Team

Dear guest, Thank you for taking the time for sharing your valuable feedback with us. At Check In all our guests do have to pay a security deposit of CHF 50.00 per room. This amount is just blocked on your card, not charged. When you checked out we did send a cancellation request to the bank. Depending on your bank it might take a few days until the amount has been released. In case there are still problems with the release, we kindly ask you to contact us directly. Our reception is occupied 24 hours and we are always happy to help. Warmest regards, Brigitte Heller, General Manager and the whole MONOPOL-Team

Dear guest, Thank you for taking the time to share your positive feedback with us. We are glad to hear that you appreciated our spacious and clean rooms. We hope you had a safe journey home and it would be great to welcome you back soon here in Lucerne. Warmest regards, Brigitte Heller, General Manager and the whole MONOPOL-Team

Dear guest, Thank you so much for your stay at the Hotel MONOPOL Lucerne and for taking the time to share your feedback. We hope you had a safe journey home and it would be great to welcome you back soon here in Lucerne! Warmest regards, Brigitte Heller, General Manager and the whole MONOPOL-Team

Dear Grace Fiona, Thank you for your stay at the Hotel MONOPOL Lucerne and for taking the time to share your Feedback with us. It would be great to welcome you back soon here in Lucerne and we hope you had a safe journey home. Warmest regards, Brigitte Heller, General Manager and the whole MONOPOL-Team

Dear Sunghan Thank you for your stay at the Hotel ****MONOPOL and for taking the time to shar your valuable feedback. We have a very nice location directly next to the train station (no taxi), in the middle of the center of Lucerne, close to the lake, famous Chapel Bridge, old town and at the most interesting place of Lucerne. As in every city centre it can be noisy here from time to time, but we feel honored that we can offer such a wide variety of entertainment options to young and older guests. If you prefer a more quiet room, let us know! We also do have rooms facing the courtyard. It would be great to welcome you back again in our Hotel **** MONOPOL Lucerne and we hope you had a safe journey home. Warmest regards Brigitte Heller, General Manager and the whole Team

Prezado hóspede,Lamentamos muito saber que a sua experiência conosco não atendeu às suas expectativas, especialmente em relação ao tamanho do quarto e ao carpete. Valorizamos a sua opinião e agradecemos por nos alertar sobre essas questões.Todavia, é bom saber que a localização do nosso hotel foi ao encontro das suas necessidades. Trabalhamos constantemente para oferecer uma estadia confortável e agradável a todos os nossos hóspedes, e a sua observação é de extrema importância para nós.Atenciosamente,

Dear Guest,We acknowledge your feedback regarding the location of our hotel. We understand that the surroundings might not have met your expectations. It's important to note that our hotel's placement is strategic for travelers, due to its proximity to the train station. Regarding the nightclub/lounge, it is indeed part of the neighbourhood's vibrant nightlife. While we understand that this may not be everyone's preference, please rest assured that safety and comfort are our utmost priorities at Hotel Monopol. We hope that despite these concerns, you found your stay at our hotel enjoyable and accommodating. We look forward to the opportunity of serving you again in the future. Yours faithfully,