Dear Jungwon, we are disappointed to learn that we did not meet your expectations. Please accept our apologies if we did not provide you with the stay you deserve. We hope you will consider returning so we can show you the hospitality for which we are known. Alanna MacGregor Director of Operations

Dear Bethany, Thank you for sharing your experience. We are delighted to hear that you had a positive experience with our associates at the restaurant. Your compliments on their professionalism and friendliness mean a lot to us. However, we apologize for the shortcomings you experienced with our front desk associate. Your feedback is invaluable, and we will address this internally to ensure a more welcoming experience for all our guests. Thank you for sharing your thoughts with us.Best Regards,Steven Colliers,General Manager

Dear Antonio, Thank you for taking the time to rate your experience; we love that you could join us. However, we apologize if your stay was anything other than perfect. We would welcome another opportunity to bestow the exceptional hospitality we customarily provide. Thank you again for your feedback, and we hope to see you soon.Best Regards,Juwana Jones,Director of Rooms

Dear John, Thank you for taking the time to share your review. We apologize for the concern you had with the food we offer and the frustration this has caused. We will discuss your comments with our food and beverage team to see where to improve. We also regret the disappointment you had with some of the extra costs associated with your visit. Our fees are competitively priced and posted on our website so guests can have this information before booking with us. However, we understand your frustrations if these costs come as a surprise to you, and we hope you will accept our apologies. We are grateful for your patience, and we hope you will give us another chance to host you again. Best Regards,Maegan Zoeger,Director of Food & Beverage

Dear Cheryl, Thank you for taking the time to share your thoughts. We sincerely apologize for the inconvenience caused due to the concerns you had with our service and that you could not take advantage of our shuttle services during your stay. We will share your comments with the appropriate individuals to ensure such issues are not repeated. We are grateful for your patience and hope you will give us another chance to show our commitment to superior hospitality. Best Regards,Juwana Jones,Director of Rooms

Dear Evan, Thank you for choosing Atlanta Evergreen Lakeside Resort and for your kind rating. We are delighted to read that you loved our quiet and relaxing atmosphere and had a fantastic stay. It was a pleasure accommodating you, and we look forward to your next visit to the area.Best Regards,Juwana Jones,Director of Rooms

Dear Miguel, On behalf of our team, thank you for the excellent rating. We strive to deliver clean, comfortable accommodations combined with outstanding service to every guest; therefore, we appreciate you noticing our efforts. We hope to welcome you back soon for another outstanding stay at Atlanta Evergreen Lakeside Resort.Best Regards,Juwana Jones,Director of Rooms

Dear Alphonso, Thank you for your generous review of Atlanta Evergreen Lakeside Resort. Our associates are dedicated to going the extra mile, and we are pleased they helped to make your stay exceptional. Thank you for allowing us to host your visit, and we hope to have the pleasure of doing so again whenever you return to Stone Mountain.Best Regards,Juwana Jones,Director of Rooms

Dear Jackie, We are happy you had such a lovely stay at Atlanta Evergreen Lakeside Resort! Thank you for sharing your rating with us, and we look forward to hosting you again soon for an even more wonderful experience.Best Regards,Juwana Jones,Director of Rooms

Dear Nicole, Thank you for taking the time to share your review. We sincerely apologize for the unfavorable interaction you had with one of our associates. We appreciate you bringing this to our attention, and we will address this appropriately. We value your feedback and will continue to work diligently to ensure we consistently meet our high standards. We are grateful for your patience and hope you will give us another chance to show our commitment to superior hospitality.Best Regards,Juwana Jones,Director of Rooms

Dear Jodi, Thank you for giving us your feedback regarding your stay. Please accept our apologies for the concerns you had with our associates. We strive to deliver exceptional service, and we are sorry for the disappointing experience during your time with us. We have shared your comments with the appropriate individuals to ensure this is not repeated. We hope you will give us another chance to show our commitment to superior hospitality.Best Regards,Juwana Jones,Director of Rooms

Dear Kayla, Thank you for the perfect rating! We are pleased to know that you enjoyed our convenient location and well-maintained accommodations. It was a pleasure having you at Atlanta Evergreen Lakeside Resort, and we look forward to welcoming you back soon. Best Regards,Juwana Jones,Director of Rooms

Dear Karen, Thank you for being our guest at our resort and for the review. We sincerely apologize for the billing concern that you are having and appreciate you bringing these concerns to our attention. We will address your comments appropriately. We are also sorry for the issues you encountered with the elevator and for the inconvenience caused due to the cleanliness issues mentioned. We have taken note of your feedback as we are constantly striving for ways to improve our guest experience. On a positive note, we are happy you liked our devoted associates and clean accommodations. We are grateful for your patience and hope to see you again to regain your trust and provide you with the flawless stay you deserve.Best Regards,Juwana Jones,Director of Rooms

Dear LaFarraih, It was a pleasure to welcome you to Atlanta Evergreen Lakeside Resort. We focus on creating a memorable experience for our guests, and your kind words are much appreciated. We are glad that we exceeded your expectations and that you loved so much about your stay. We look forward to many more visits with you.Best Regards,Juwana JonesDirector of Rooms

Dear Sydney, Thank you for rating your stay. We hope your overall visit was pleasant. However, we regret if there were any issues that kept it from being perfect. We appreciate you choosing our hotel, and we hope you will return for the exceptional experience we are known for providing.Best Regards,Juwana JonesDirector of Rooms

Dear James, Thank you for choosing Atlanta Evergreen Lakeside Resort and sharing your experience. We appreciate you sharing how much you enjoyed your time with us and our great location here in the heart of one of Georgia's best-loved attractions. We hope to host you again any time your travels bring you this way.Best Regards,Juwana JonesDirector of Rooms

Dear Marcia, Thank you for choosing to stay with us for your anniversary. We apologize for your disappointment regarding certain areas not being available and that this was not conveyed to you earlier. It is never our intention to mislead; therefore, we apologize for any miscommunication and frustration this caused. We will share your comments appropriately as we continually strive to improve our efforts. We hope you will revisit, as we would welcome another opportunity to make your next stay exceptional.Best Regards,Juwana JonesDirector of Rooms

Dear Elizabeth, Thank you for being our guest and sharing your observations. We are glad you liked our ideal location, but we apologize for the issues you encountered regarding cleanliness and the overall look and feel of your accommodations. Please rest assured that we will discuss your concerns and take appropriate measures to address the problems and prevent future occurrences. We certainly understand your frustration and appreciate your patience in these matters. We hope to have another opportunity to regain your trust in our services on your next stay.Best Regards,Juwana Jones,Director of Rooms

Dear Angela, Thank you for the generous rating of your stay at the Atlanta Evergreen Lakeside Resort! We're thrilled that you were pleased with our hospitality, our accommodations, and our complimentary amenities. It was our pleasure having you as our guest, and whenever your travels bring you to the area, we hope to see you again!Best Regards,Juwana JonesDirector of Rooms

Dear Deborah, Thank you for evaluating your recent stay at Atlanta Evergreen Lakeside Resort. We are pleased to know your overall visit was pleasant, and you were especially delighted with our comfortable accommodations. However, we are sorry for any inconvenience caused due to the lack of a working elevator and understand the frustration this caused you. We also regret your disappointment with the indoor pool. We have taken note of your comments as we are continually striving for ways to improve. We are grateful for your patience and look forward to welcoming you again.Best Regards,Juwana Jones,Director of Rooms

Dear Nicole, Thank you for choosing our hotel and providing your rating. We are delighted you enjoyed everything about your stay at Atlanta Evergreen Lakeside Resort! We hope to be your home away from home when you are in this area, and we look forward to your next visit with us.Best Regards,Juwana JonesDirector of Rooms

Dear Macphonia,It was a pleasure to welcome you to Atlanta Evergreen Lakeside Resort. We focus on creating a memorable and quiet experience for our guests, and your kind words are much appreciated. Thank you again for sharing your experience with others, and we look forward to many more visits with you.Best Regards,Juwana JonesDirector of Rooms

Dear Terrence,Thank you for choosing Atlanta Evergreen Lakeside Resort during your visit to Stone Mountain. We are thrilled to read you loved our location and the breathtaking views from our rooms. We look forward to welcoming you back soon.Best Regards,Juwana JonesDirector of Rooms

Dear Natalie, Thank you for choosing Atlanta Evergreen Lakeside Resort during your visit to Stone Mountain. We appreciate you sharing how much you enjoyed your time with us and our great location here in the heart of one of Georgia's best-loved attractions. We look forward to hosting you again any time your travels bring you this way.Best Regards,Juwana Jones,Director of Rooms

Dear Tim, Thank you for taking the time to evaluate your recent stay at Atlanta Evergreen Lakeside Resort. We are pleased to know that you enjoyed your overall visit. However, we regret not meeting all of your expectations. We are grateful for your patience and look forward to welcoming you again.Best Regards,Juwana Jones,Director of Rooms

Dear David, Thank you for choosing to stay at Atlanta Evergreen Lakeside Resort and for the feedback. We are pleased to know you were delighted with our comfortable accommodations and fantastic views. However, we regret any inconvenience you faced while here. We are grateful for your comments and look forward to welcoming you again.Best Regards,Juwana Jones,Director of Rooms

Dear Nathan, Thank you for staying with us and sharing your feedback. We appreciate you pointing out particular items that you liked and also where we can improve. We are committed to offering the best experience for our guests, and we will use your comments for future improvements. Thank you for choosing us and taking the time to leave your review. We look forward to the opportunity to welcome you back soon.Best Regards,Juwana Jones,Director of Rooms

Dear Michael, Thank you for your recent stay at the Atlanta Evergreen Lakeside Resort and for posting such a generous rating. It is a pleasure to know that we exceeded your expectations. We believe our fresh accommodations, thoughtful hospitality, and convenience make us a great place to call home when visiting the city. We enjoyed having you as our guest, and we hope to see you again soon. Best Regards,Juwana JonesDirector of Rooms

Dear Cara, It was a pleasure to welcome you to Atlanta Evergreen Lakeside Resort. We work hard to deliver a great experience for all of our guests, and we very much appreciate you recognizing our efforts. Thank you for sharing your experience with our future guests, and we look forward to many more visits with you.Best Regards, Juwana Jones Director of Rooms

Dear Racquel, Thank you for the outstanding rating. We are delighted that from check-in through check-out, we were able to provide you with a great stay at Atlanta Evergreen Lakeside Resort. We look forward to your return and wish you all the best with your future travels. Best Regards, Juwana Jones Director of Rooms

Dear Ms. Jeffrey, Thank you for taking the time to evaluate your recent stay at Atlanta Evergreen Lakeside Resort. We are pleased to know you were delighted with our Lakeside accommodations. However, we regret any inconvenience you faced while here and appreciate your patience. We look forward to seeing you again.Best Regards,Juwana Jones,Director of Rooms

Dear Myriam, Thank you for staying with us and sharing your experience. We regret the inconvenience you have encountered during your recent stay with us. We understand the importance of providing a comfortable environment for our guests. We apologize for the issues in your room and the frustration it caused. This matter has been promptly addressed with our housekeeping associates to ensure a thorough inspection and effective resolution to prevent any reoccurrence. Your feedback is invaluable in helping us maintain the high standards we aim to offer our guests. In addition, we appreciate your patience and understanding as we continuously strive to enhance our guests' stay. We are grateful for your patience and look forward to the opportunity of welcoming you back for a more gratifying experience.Best Regards,Juwana JonesDirector of Rooms

Dear Diana, Thank you for sharing your recent observations during your stay. We are delighted to hear that you found our property appealing, with its impressive infrastructure and breathtaking views. However, we truly value your insights and regret to learn that your check-in experience and interaction with our associates fell short of the high standards we strive to uphold. We apologize for the inconvenience caused and are committed to addressing these concerns internally to ensure improvements are made promptly. Your feedback is invaluable, and we will be taking immediate steps to enhance the training and support provided to our associates. We genuinely appreciate your candor, and we hope to have the opportunity to welcome you back for a much-improved stay.Best Regards,Juwana JonesDirector of Rooms

Dear Yisel, It is disappointing to learn that we did not live up to our usual high standards, and we are truly sorry your visit was anything less than satisfactory. We hope you will give us another chance to provide you with a much-improved experience.Best Regards,Juwana Jones,Director of Rooms

Dear Leydi, Thank you for posting such a generous rating. It is a pleasure to know we exceeded your expectations. We enjoyed having you as our guest at Atlanta Evergreen Lakeside Resort, and we hope to see you again soon. Best Regards,Juwana Jones,Director of Rooms

Dear Valued Guest, We are very sorry that we did not deliver the exceptional visit you deserved. We never want to disappoint our guests in any way, and we would like to extend our sincere apologies for your experience. We hope you will revisit so we can make it up to you. Best Regards,Juwana Jones,Director of Rooms

Dear Dan, We focus on connecting with our guests and your feedback helps us strengthen our guest experience. We always want our guests to enjoy our optimal location, hospitality, and enhanced accommodations. Therefore, we are disappointed that your visit did not meet your expectations. We also regret the inconvenience you had with the resort fees. These fees are listed on our website, and we will share your comments appropriately. Thank you for choosing us, and we hope you will give us another opportunity to confirm why we are an excellent value when visiting the Atlanta area. We wish you all the best with your travels.Best Regards,Juwana JonesDirector of Rooms

Dear Ms. Gray, Thank you for choosing Atlanta Evergreen Lakeside Resort during your visit to Stone Mountain. We appreciate you sharing how much you enjoyed your time with us and our great location here in the heart of one of Georgia's best-loved attractions. We hope to host you again any time your travels bring you this way.Best Regards,Juwana JonesDirector of Rooms

Dear Kim, Thank you for evaluating your stay with us. While we are happy to know you liked our elegant property, we regret that your room was not well stocked with enough in-room amenities. Furthermore, we are sorry for not being attentive to your needs and for your dissatisfaction with the food we serve. We will discuss your comments with our culinary team to see where we can do better. We will also follow up on your additional remarks accordingly as we are committed to providing a fresh and comfortable environment for our guests. We are grateful for your patience and for the feedback that helps us improve our services. We hope to have another chance to show you our commitment to delivering flawless accommodations and exceptional hospitality. Best Regards,Juwana Jones,Director of Rooms

Dear Kathy, Thank you for being our guest and for sharing your feedback with us. We regret not meeting all of your expectations and appreciate you pointing out particular areas where we can improve. We are diligently working on expanding and enhancing our offerings as we are committed to providing the best experience for our guests. Your valuable insight will further help us to do so in the coming months. It was a pleasure hosting your visit, and we look forward to the opportunity to welcome you back soon.Best Regards,Juwana JonesDirector of Rooms

Dear Nita, Thank you for being our guest. Our top priority is for you to have an enjoyable stay and from your high rating, we are pleased to have exceeded your expectations. It was a pleasure hosting you at Atlanta Evergreen Lakeside Resort, and we look forward to your future visit. Best Regards, Juwana Jones Director of Rooms

Dear Guest, Thank you for taking the time to evaluate your stay. We are sorry for not meeting your expectations and the concerns you had with the lack of our amenities. We appreciate you pointing out particular items where we can improve. We are diligently working on expanding and enhancing our offerings as we are committed to providing the best experience for our guests. Your valuable insight will further help us to do so in the coming months. On a positive note, we are glad you liked our devoted associates. We hope you will return and allow us to show you the hospitality we are known for providing.Best Regards,Juwana JonesDirector of Rooms

Dear Mary, Thank you for giving us your feedback regarding your stay. Please accept our apologies that our associates were not responsive to your needs. We strive to deliver exceptional service, and we are sorry for the disappointing experience during your time with us. We have shared your comments with the appropriate individuals to ensure this is not repeated. We appreciate you pointing out particular areas where we can improve. We are diligently working on expanding and enhancing our offerings as we are committed to providing the best experience for our guests. We are grateful for your patience and hope you will give us another chance to show our commitment to superior hospitality. Best Regards,Juwana JonesDirector of Rooms

Dear Lisa, It was a pleasure to welcome you to Atlanta Evergreen Lakeside Resort. We focus on creating a memorable experience for our guests, and your kind rating is much appreciated. We are glad that we exceeded most of your expectations and that you loved so much about your stay. Thank you again for sharing your experience, and we look forward to many more visits with you.Best Regards,Juwana Jones,Director of Rooms

Dear Valued Guest, Thank you for sharing your recent experience with us. We are genuinely sorry that your stay did not meet your expectations, especially considering your positive past experiences with our hotel. Your feedback is crucial in helping us identify areas for improvement, and we will address the service issues you encountered. We are committed to ensuring that your next visit will be the outstanding stay we are known for. We value your loyalty and hope to have the privilege of welcoming you back soon.Best Regards,Juwana Jones,Director of Rooms

Dear John, Thank you for choosing Atlanta Evergreen Lakeside Resort for your recent stay and for sharing your experience. We were pleased to know how much you enjoyed our excellent service, amenities, and convenient location. We love that our guests can enjoy one of Georgia's most celebrated natural attractions within the lush oasis of Stone Mountain Park. We hope to have the pleasure of hosting you again soon.Best Regards,Juwana JonesDirector of Rooms

Dear Kelsey, Thank you for your outstanding rating. We are glad that we could exceed all of your expectations and that you loved your visit to our hotel. We appreciate you taking the time to let fellow travelers know about your experience, and we look forward to many more visits to Atlanta Evergreen Lakeside Resort.Best Regards,Juwana JonesDirector of Rooms

Dear Charles, Thank you for taking the time to share your review. We are sorry for the water temperature issue you encountered during your stay. Your total comfort is essential to us. Your patience and understanding will be greatly appreciated in the meantime. We also apologize for the concerns you had during check-in and the service shortfalls you experienced. We will share your comments with appropriate individuals so such matters do not happen again. We are grateful for your feedback, and we hope you will give us another chance to host you again.Best Regards,Juwana JonesDirector of Rooms

Dear Crystal, Thank you for the wonderful review. We are thrilled we met your expectations for a fantastic stay at Atlanta Evergreen Lakeside Resort. We hope to have the pleasure of doing so again on your next visit to the area.Best Regards,Juwana Jones,Director of Rooms

Dear Mark, Thank you for choosing Atlanta Evergreen Lakeside Resort. We are dedicated to providing a comfortable and pleasing atmosphere for all of our guests; therefore, we love that you had a pleasant stay. It was our pleasure hosting you, and we look forward to another opportunity to welcome you back soon.Best Regards,Juwana Jones,Director of Rooms