리셉션

하얏트 플레이스 보스턴 브레인트리 여행 후기

3.5 out of 5

이용 후기

8.8

훌륭해요

평점 10 - 훌륭해요. 1927개 이용 후기 중 1189개" "
평점 8 - 좋아요. 1927개 이용 후기 중 433개" "
평점 6 - 괜찮아요. 1927개 이용 후기 중 153개" "
평점 4 - 별로예요. 1927개 이용 후기 중 70개" "
평점 2 - 너무 별로예요. 1927개 이용 후기 중 82개" "

9.0/10

청결 상태

9.0/10

직원 및 서비스

8.4/10

편의 시설/서비스

8.8/10

숙박 시설 상태 및 시설

8.6/10

친환경

이용 후기

2/10 - 너무 별로예요

Jun Ho

2023년 2월에 2박 숙박함
답변 제공: General Manager 님, 2023년 3월 25일
Hello,Thank you for your honest feedback. Where did we fall short of your expectations? Please share on how we can help elevate your experience with us.

10/10 - 훌륭해요

Junghwan

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 8월에 2박 숙박함
답변 제공: Hotel Management 님, 2022년 8월 16일
We truly appreciate you taking the time to share your rating with us, Junghwan! It was a pleasure to welcome you as our guest, and we’re elated that you thoroughly enjoyed your stay! We look forward to welcoming you back soon.

10/10 - 훌륭해요

Sung Byung

2022년 8월에 2박 숙박함
답변 제공: Miguel N. 님, 2022년 8월 16일
Thanks for staying with us. We appreciate your feedback!

10/10 - 훌륭해요

Jaewon

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 4월에 1박 숙박함
답변 제공: Hotel Management 님, 2022년 4월 25일
Hi Jaewon, We truly appreciate you taking the time to share your rating with us. It was a pleasure to welcome you as our guest, and we’re elated that you thoroughly enjoyed your stay! We look forward to welcoming you back soon.

10/10 - 훌륭해요

Art

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I always stay here for business and always have a great experience. Friendly staff, clean rooms and public areas and a fantastic breakfast. The only thing I wish was different is that breakfast started at 6:00am rather than 6:30am.
2024년 3월에 1박 숙박함

10/10 - 훌륭해요

Michael

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 4박 숙박함

10/10 - 훌륭해요

Marie 님, silver spring

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Na
2024년 3월에 2박 숙박함

10/10 - 훌륭해요

Rommel

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Look no further if you want a nice clean friendly place !! We loved the location . Close to all parts of Boston
2024년 3월에 2박 숙박함
답변 제공: Property Management 님, 2024년 3월 25일
Thank you for your review! It is a huge compliment when our guests enjoy their stay so much that they take the time to review our property and recommend it to others. Thank you for your review - we excitedly await your next visit!

10/10 - 훌륭해요

Adriana

연인과의 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great hotel! I highly recommend!
2024년 3월에 1박 숙박함
답변 제공: Property Management 님, 2024년 3월 25일
Thank you for your review! It is a huge compliment when our guests enjoy their stay so much that they take the time to review our property and recommend it to others. Thank you for your review - we excitedly await your next visit!

8/10 - 좋아요

Nasiri

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Really enjoyed staying here. Didn't enjoy the party in the room above ours. So loud we finally had to call at 1030pm
2024년 3월에 3박 숙박함

10/10 - 훌륭해요

Kurt

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Excellent Hotel
2024년 3월에 3박 숙박함
답변 제공: Property Management 님, 2024년 3월 25일
Thank you so much for your 5-star rating! We’re thrilled to have you as an advocate of our hotel. We look forward to welcoming you back in the near future.

10/10 - 훌륭해요

Richard

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
It’s always clean and quite plus the breakfast included is always good as well!
2024년 3월에 1박 숙박함
답변 제공: Property Management 님, 2024년 3월 25일
Thank you for sharing your experience with us and with your fellow travelers! We truly appreciate your feedback and are elated you enjoyed your stay with us. Thank you for making us your hotel of choice - we excitedly await your next visit!

10/10 - 훌륭해요

Anthony

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 3박 숙박함

8/10 - 좋아요

Marquis

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great place to stay
2024년 3월에 3박 숙박함
답변 제공: Property Management 님, 2024년 3월 25일
Thank you for taking the time to share your experience with us. It was a pleasure to welcome you as our guest and we are happy to know we were able to make your overall stay enjoyable. We look forward to welcoming you back soon!

8/10 - 좋아요

Marquis

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great customer service
2024년 3월에 3박 숙박함
답변 제공: Property Management 님, 2024년 3월 25일
Thank you for posting your feedback from your visit with us. We are delighted to have welcomed you as our guest, and are grateful to hear that you enjoyed your overall visit. It would be an honor to welcome you back again in the future!

10/10 - 훌륭해요

Paul

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff is very nice and professional! It has been very clean and quite. The pool is great!
2024년 3월에 3박 숙박함
답변 제공: Property Management 님, 2024년 3월 25일
Thank you for providing such wonderful feedback! It was a pleasure to welcome you as our guest and we are elated you enjoyed your stay. It would be an honor to welcome you back again in the future.

10/10 - 훌륭해요

Alexander C

연인과의 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Customer service was amazing!
2024년 3월에 2박 숙박함
답변 제공: Property Management 님, 2024년 3월 25일
We greatly value your feedback as our guest, and it is a pleasure to know that you enjoyed your stay with us! Your kind acknowledgment of the service of our associates is very much appreciated. We certainly make every effort to deliver the highest standard of customer service to all our guests, and it is always encouraging to receive such compliments and comments. Thank you for your review, and we look forward to welcoming you back in the future!

10/10 - 훌륭해요

Wei

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
一切都很好
2024년 3월에 1박 숙박함
답변 제공: Property Management 님, 2024년 3월 25일
Thank you so much for your 5-star rating! We’re thrilled to have you as an advocate of our hotel. We look forward to welcoming you back in the near future.

10/10 - 훌륭해요

Chantelle

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Clean and lovely rooms. Decent FREE breakfast and free parking. Close to intersection for easy travel. I’d definitely go back. I was very pleased with my stay and the facilities.
2024년 3월에 3박 숙박함
답변 제공: Property Management 님, 2024년 3월 25일
Thank you for sharing your positive experience with us and with your fellow travelers! We truly appreciate your feedback and are thrilled to have you as an advocate of our hotel. We look forward to welcoming you back in the near future.

10/10 - 훌륭해요

Christina

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Wonderful place to stay, clean and extremely comfortable!
2024년 3월에 2박 숙박함
답변 제공: Property Management 님, 2024년 3월 25일
Thank you for your terrific review on your recent stay! We’re delighted to hear that we went above and beyond in providing you with the best experience possible. It is a huge compliment when our guests enjoy their stay so much that they take the time to review our property and recommend it to others. We look forward to welcoming you back to our hotel in the near future!

10/10 - 훌륭해요

Debra

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The staff was so pleasant and the room very clean. It was perfect for what we needed.
2024년 3월에 1박 숙박함
답변 제공: Property Management 님, 2024년 3월 25일
Thank you for sharing your experience with us and with your fellow travelers! We truly appreciate your feedback and are elated you enjoyed your stay with us. Thank you for making us your hotel of choice - we excitedly await your next visit!

10/10 - 훌륭해요

Gabriel

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Everything
2024년 2월에 1박 숙박함
답변 제공: Property Management 님, 2024년 3월 12일
Thank you so much for your 5-star review! We’re thrilled to have you as an advocate of our hotel. We look forward to welcoming you back in the near future.

10/10 - 훌륭해요

Melanie

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Convenient and clean
2024년 3월에 1박 숙박함
답변 제공: Property Management 님, 2024년 3월 25일
Thank you for providing such wonderful feedback! It was a pleasure to welcome you as our guest and we are elated you enjoyed your stay. It would be an honor to welcome you back again in the future.

6/10 - 괜찮아요

Martine

좋아요: 숙박 시설 상태 및 시설
I booked two queen size beds, they put us in a room with two beds that look like a full size bed. They don’t even have a microwave in the room to make matters worse they didn’t even put toilet paper in the bathroom. When I called front desk to ask about toilet paper, the guy told that I have to come downstairs to pick up the toilet paper after a long day of driving.
2024년 3월에 2박 숙박함
답변 제공: Property Management 님, 2024년 3월 12일
Thank you for taking the time to share your honest feedback. We are disheartened to hear that we fell short in multiple areas throughout your visit and that your experience did not match your expectations. We appreciate your feedback immensely and can assure you that we will do everything in our control to rectify your concerns from this recent visit. Our goal is to always provide great service that will make you want to return again and again. We hope that you will give us another try and let us prove this to you in the future.

10/10 - 훌륭해요

Thomas

Very convenient location. Hotel was great!
2024년 3월에 1박 숙박함
답변 제공: Property Management 님, 2024년 3월 12일
Thank you for sharing your experience with us and with your fellow travelers. We love our fantastic location too, and are glad to know that you enjoyed your overall stay! We look forward to welcoming you back to our hotel in the future.

8/10 - 좋아요

Kevin

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: Property Management 님, 2024년 3월 12일
We truly appreciate you taking the time to share your rating with us, and it is a pleasure to know that you enjoyed your overall stay at our property. It would be an honor to welcome you back again in the future!

10/10 - 훌륭해요

robert

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Reasonably priced hotel close to everything including restaurants shopping Boston and the airport
2024년 3월에 1박 숙박함
답변 제공: Property Management 님, 2024년 3월 12일
Thank you for sharing your experience with us and with your fellow travelers! We truly appreciate your feedback and are elated you enjoyed your stay with us. Thank you for making us your hotel of choice - we excitedly await your next visit!

10/10 - 훌륭해요

Gisselle

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was great
2024년 2월에 3박 숙박함
답변 제공: Property Management 님, 2024년 3월 12일
Thank you for your review! It is a huge compliment when our guests enjoy their stay so much that they take the time to review our property and recommend it to others. Thank you for your review - we excitedly await your next visit!

10/10 - 훌륭해요

Christina

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Everything's so clean and accommodating. The staff is always very friendly! Nice quiet experience!
2024년 2월에 4박 숙박함
답변 제공: Property Management 님, 2024년 3월 12일
Thank you for sharing your experience with us and with your fellow travelers! We truly appreciate your feedback and are elated you enjoyed your stay with us. Thank you for making us your hotel of choice - we excitedly await your next visit!

10/10 - 훌륭해요

Samuel 님, Burke

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: Property Management 님, 2024년 3월 12일
Thank you so much for your 5-star rating! We’re thrilled to have you as an advocate of our hotel. We look forward to welcoming you back in the near future.

10/10 - 훌륭해요

Cristian

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
😄
2024년 3월에 4박 숙박함
답변 제공: Property Management 님, 2024년 3월 12일
Thank you for providing such a wonderful rating! It was a pleasure to welcome you as our guest and we are elated you enjoyed your stay. It would be an honor to welcome you back again in the future.

10/10 - 훌륭해요

Annette

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Heated pool. Great breakfast. Near restaurants. Quiet.
2024년 2월에 1박 숙박함
답변 제공: Property Management 님, 2024년 3월 12일
Thank you for sharing your experience with us and with your fellow travelers! We truly appreciate your feedback and are elated you enjoyed your stay with us. Thank you for making us your hotel of choice - we excitedly await your next visit!

2/10 - 너무 별로예요

Shannon 님, Stamford

가족 여행
별로예요: 직원 및 서비스, 편의 시설/서비스
Lady bugs in room, No one sent up toiletries when requested
2024년 2월에 4박 숙박함
답변 제공: Property Management 님, 2024년 3월 12일
Thank you for taking the time to review our hotel. While we are delighted to have welcomed you as our guest, we are disappointed to hear that you were not fully satisfied with your overall stay with us. We greatly value your feedback as we're always looking for opportunities to improve our overall guest experience. We hope to have the chance to welcome you back to our property in the future.

10/10 - 훌륭해요

Woodlyne

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Hotel was super nice and comfy, good options for breakfast and staff were friendly
2024년 3월에 1박 숙박함
답변 제공: Property Management 님, 2024년 3월 11일
Thank you for sharing your experience with us and with your fellow travelers! We truly appreciate your feedback and are elated you enjoyed your stay with us. Thank you for making us your hotel of choice - we excitedly await your next visit!

10/10 - 훌륭해요

Melanie

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Perfect place to spend the night if you have an early flight out of Logan Airport.
2024년 2월에 1박 숙박함
답변 제공: Property Management 님, 2024년 3월 11일
Thank you for taking the time to review our hotel. We truly appreciate all of your feedback. We couldn't agree with you more that having a good location is essential - thanks for noticing! We look forward to welcoming you back in the future!

10/10 - 훌륭해요

Kaitlyn

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
.
2024년 2월에 1박 숙박함
답변 제공: Property Management 님, 2024년 3월 11일
Thank you so much for your 5-star rating! We’re thrilled to have you as an advocate of our hotel. We look forward to welcoming you back in the near future.

10/10 - 훌륭해요

kristen

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The property was easy to find, conveniently located between Boston and the south shore.
2024년 2월에 1박 숙박함
답변 제공: Property Management 님, 2024년 3월 11일
Thank you for sharing your experience with us and with your fellow travelers. We love our fantastic location too, and are glad to know that you enjoyed your overall stay! We look forward to welcoming you back to our hotel in the future.

10/10 - 훌륭해요

Douglas

출장 여행, 반려동물 동반 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff was extremely helpful in accommodating all our needs. Wonderful experience!!
2024년 2월에 4박 숙박함
답변 제공: Hotel Management 님, 2024년 2월 29일
Thank you for providing such wonderful feedback Douglas! It was a pleasure to welcome you as our guest and we are elated you enjoyed your stay. It would be an honor to welcome you back again in the future.

10/10 - 훌륭해요

Ayshia

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
very nice hotel and great job with renovation . Very quiet and the breakfast was decent in the morning . Everyone was very nice . I was a little disappointed I came to take a at home state exam and there was no video steaming so I had to pay for a private office to complete my test that was the only inconvenience
2024년 2월에 1박 숙박함
답변 제공: Hotel Management 님, 2024년 2월 29일
Thank you for taking the time to share your experience with us Ayshia. This level of detail is important for us so we know exactly how we can improve for future experiences. While we are delighted to have welcomed you as our guest, we are saddened to hear that we fell short in delivering the amazing experience guests have come to expect. Our goal is to always provide great service that will make you want to return again and again. We hope that you will give us another try and let us prove this to you during your next visit.

8/10 - 좋아요

Joseph 님, Jonestown

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great staff, very polite and helpful.
2024년 2월에 2박 숙박함
답변 제공: Hotel Management 님, 2024년 2월 29일
Thank you for taking the time to share your experience with us. It was a pleasure to welcome you as our guest and we are happy to know we were able to make your overall stay enjoyable. We look forward to welcoming you back soon!

10/10 - 훌륭해요

Sonia

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
I had a staycation with my family and was really pleasant. The breakfast pretty good and the kids enjoyed the indoor pool. Definitely will recommend it to others!
2024년 2월에 2박 숙박함
답변 제공: Hotel Management 님, 2024년 2월 29일
Thank you for your review! It is a huge compliment when our guests enjoy their stay so much that they take the time to review our property and recommend it to others. Thank you for your review - we excitedly await your next visit!

10/10 - 훌륭해요

Barbara 님, S. Dennis

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Staff were friendly and helpful. Room was very nice. Plenty of shopping nearby.
2024년 2월에 1박 숙박함
답변 제공: Hotel Management 님, 2024년 2월 29일
Thank you for taking the time to review our hotel Barbara! We truly appreciate all of your feedback. We couldn't agree with you more that having a good location is essential - thanks for noticing! We look forward to welcoming you back in the future!

10/10 - 훌륭해요

Leticia 님, Richmond Hill

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff were friendly and professional. Room was clean and spacious. Free breakfast, parking and wifi were a plus. Liked the proximity to a shopping mall and restaurants.
2024년 2월에 3박 숙박함
답변 제공: Hotel Management 님, 2024년 2월 29일
Thank you for sharing your experience with us and with your fellow travelers. We love our fantastic location too, and are glad to know that you enjoyed your overall stay! We look forward to welcoming you back to our hotel in the future.

10/10 - 훌륭해요

Jimmie

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 1박 숙박함
답변 제공: Hotel Management 님, 2024년 2월 29일
Thank you for providing such a wonderful rating! It was a pleasure to welcome you as our guest and we are elated you enjoyed your stay. It would be an honor to welcome you back again in the future.

10/10 - 훌륭해요

Christina

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff are always so friendly and inviting. The hotel itself is very clean and modern. No complaints from my point of view
2024년 2월에 2박 숙박함
답변 제공: Hotel Management 님, 2024년 2월 29일
Thank you for providing such wonderful feedback! It was a pleasure to welcome you as our guest and we are elated you enjoyed your stay. It would be an honor to welcome you back again in the future.

6/10 - 괜찮아요

Rossi

가족 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 편의 시설/서비스
The hotel is good but I wont come back. What is the point to hace a tv in the room? I can't see Netflix, youtube or other apps. You can use juts thier program and you have to pay $20 taxes per movie. Other thing no microwave. So this hotel is just for sleep literally bc even i cant see a movie.
답변 제공: Hotel Management 님, 2024년 2월 29일
Thank you for taking the time to review our hotel. While we are delighted to have welcomed you as our guest, we are disappointed to hear that you were not fully satisfied with your overall stay with us. We greatly value your feedback as we're always looking for opportunities to improve our overall guest experience. We hope to have the chance to welcome you back to our property in the future.

10/10 - 훌륭해요

Sangjin

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Perfect
2024년 2월에 4박 숙박함
답변 제공: Hotel Management 님, 2024년 2월 29일
Thank you for your fabulous review! We are delighted to have welcomed you as our guest and we’re elated that you thoroughly enjoyed your stay with us. It would be an honor to welcome you back again in the future.

10/10 - 훌륭해요

Lucitania

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
It’s it’s convenient and clean I love the pool area and the staff are so nice and helpful
2024년 2월에 2박 숙박함
답변 제공: Hotel Management 님, 2024년 2월 29일
Thank you for providing such wonderful feedback! It was a pleasure to welcome you as our guest and we are elated you enjoyed your stay. It would be an honor to welcome you back again in the future.

10/10 - 훌륭해요

Maria 님, New Bedford

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice hotel very friendly check in amazing staff Thank you
2024년 2월에 1박 숙박함
답변 제공: Hotel Management 님, 2024년 2월 29일
Our team is thrilled to learn about your amazing experience with us! Thank you so much for sharing your positive feedback, as well as highlighting our amazing service. It would be an honor to welcome you back again in the future!

10/10 - 훌륭해요

Angelot

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I definitely recommend Hyatt hotel my family was happier
2024년 2월에 3박 숙박함
답변 제공: Hotel Management 님, 2024년 2월 29일
We truly appreciate you taking the time to share your rating with us. It was a pleasure to welcome you as our guest, and we’re elated that you thoroughly enjoyed your stay! We look forward to welcoming you back soon.