숙박 시설 내 편의 시설/서비스

나이츠 스테이 호텔 여행 후기

2 out of 5
나이츠 스테이 호텔
1021 S. Garnett Rd., Tulsa, OK

이용 후기

5.0
평점 10 - 훌륭해요. 168개 이용 후기 중 20개" "
평점 8 - 좋아요. 168개 이용 후기 중 19개" "
평점 6 - 괜찮아요. 168개 이용 후기 중 37개" "
평점 4 - 별로예요. 168개 이용 후기 중 30개" "
평점 2 - 너무 별로예요. 168개 이용 후기 중 62개" "

5.4/10

청결 상태

5.6/10

직원 및 서비스

3.8/10

편의 시설/서비스

5.0/10

숙박 시설 상태 및 시설

3.8/10

친환경

이용 후기

2/10 - 너무 별로예요

Derrick 님, Enid

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Doesn’t feel safe.
2024년 3월에 1박 숙박함
답변 제공: Rp 님, 2024년 3월 5일
Mr. Derrick Silas failed to honor his hotel reservation and was recorded as a no-show. Additionally, the guest mistakenly made a reservation for an incorrect date, and due to our cancellation and reservation policies, we are unable to modify the date or cancel the reservation.

10/10 - 훌륭해요

rTRY

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함
답변 제공: Rp 님, 2024년 3월 5일
Thank you for your feedback.

2/10 - 너무 별로예요

Dennis

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nothing good about this room.
2022년 6월에 2박 숙박함
답변 제공: ns 님, 2022년 7월 9일
Thanks for Your Feedback! will address your consideration.

2/10 - 너무 별로예요

Madena

2022년 5월에 1박 숙박함

4/10 - 별로예요

Ted

좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
2022년 1월에 1박 숙박함

2/10 - 너무 별로예요

Samara

2021년 11월에 1박 숙박함
답변 제공: Rp 님, 2021년 12월 9일
Thank you for you feedback. Also, Can you tell us more about you stay

6/10 - 괜찮아요

Taylor

Not
2021년 9월에 1박 숙박함
답변 제공: RP 님, 2021년 10월 5일
Thanks for Your Feedback!

2/10 - 너무 별로예요

실제 이용하신 고객

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This place is a dump. Homeless people hang out 20 feet from the front office. The staff is beholden to regular out of state construction workers who live here months at a time. They back their trucks up to three feet away from the hotel rooms and windows and basically throw a block party from 6 to 11 pm every day. Drinking, yelling, playing music. 10-20 people every day and the staff says it's allowed. They'll be in and out of their rooms but mostly they like leaning up against the cars in the parking lot (including your car!) while drinking and yelling 3 feet from people's rooms. One morning I was woken up to the window 3 rooms down from mine being shattered. This did not surprise me. There are other hotels in this price range and cheaper in town not listed on the travel sites, including one across the street. I recommend checking them out or paying for some place nicer. Staying any amount of time at this place is a liability.
2021년 7월에 7박 숙박함
답변 제공: RP 님, 2021년 7월 23일
Thanks for Your Feedback! will address your consideration.

2/10 - 너무 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Dirty towels, dirty pillow cases, comforter had a slash in the middle, there are empty holes in every door where the peep hole belongs that I had to fill in for my own privacy. No door knob on the bathroom, sink was broken into pieces and caulked back together with pieces missing leaving holes inside of the sink. Carpet full of ashes, the tube TV from 1990 was melted on top like a curling iron had been left there for a while, the shower itself was dirty as well, the toilet moved when used not to mention has a random replacement lid that does not fit the toilet at all, it was like walking into a meme. For $3 more you can get much better rooms. Not to mention how many people are wandering the property at night including vagrants from the QT next door.
2021년 7월에 2박 숙박함
답변 제공: RP 님, 2021년 7월 23일
Thanks for Your Feedback! will address your consideration.

6/10 - 괜찮아요

실제 이용하신 고객

출장 여행, 가족 여행
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Don't know what the non-smoking rooms are like. But don't go for the smoking rooms unless all you care about is shelter.
2021년 6월에 1박 숙박함
답변 제공: Rp 님, 2021년 6월 16일
Dear Guest, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback.

2/10 - 너무 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
2021년 6월에 8박 숙박함
답변 제공: RP 님, 2021년 6월 25일
Thanks

8/10 - 좋아요

Jeana

좋아요: 직원 및 서비스
It was a alright, an was alrig88
2021년 5월에 1박 숙박함
답변 제공: Rp 님, 2021년 6월 1일
Dear Guest, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback

10/10 - 훌륭해요

gary

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2021년 5월에 6박 숙박함
답변 제공: RP 님, 2021년 5월 11일
Dear Guest, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback

2/10 - 너무 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2021년 5월에 1박 숙박함
답변 제공: RP 님, 2021년 5월 18일
Thanks For your feedback. but can you provide more detail on what was wrong with your stay?

2/10 - 너무 별로예요

DCarla

별로예요: 직원 및 서비스
Scary Location
I don't know whose fault it is the hotel or hotels.com but there was not full disclosure on needing a $50 deposit, I was travelling on a budget. They don't trust me to sleep there but yet I don't know who they are and I am to trust them with my card info!!! No, I don't and I couldn't cancel? And when I checked out, he went and checked my room. I am not even sure he cancelled the deposit. The neighborhood is shotty and a lil scary. Graffiti everywhere, I think I even saw a prostitute cross the street. I will definitely do better research next time. Not a safe place for Women, I didn't sleep well. The toilet barely flushed and the sink first smelled like mildew and then rotten vegetables but I have to pay a deposit.
2021년 5월에 1박 숙박함
답변 제공: RP 님, 2021년 5월 4일
Thanks for your feedback. Deposit information is least on Hotel.com under "Required at check-in - Credit card, debit card, or cash deposit required for incidental charges". Also, Graffiti was not on your billing is on next door hotel.

4/10 - 별로예요

실제 이용하신 고객

단체 여행
좋아요: 청결 상태, 객실의 편안함
I was double charged for my stay. I booked & paid online, however the manager charged my card upon arrival.
2021년 4월에 1박 숙박함
답변 제공: RP 님, 2021년 4월 22일
Thanks for your feedback. For online resivison, we only charge Deposit at the front desk.

4/10 - 별로예요

Amelia

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nasty place
They was 3xtreemly rude and charged me 2 times for deposit and pet fee the room is absulutly Grose and dirty
2021년 4월에 2박 숙박함
답변 제공: RP 님, 2021년 4월 22일
Thanks for your feedback but can you provide us with more detailed

2/10 - 너무 별로예요

Jared

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Terrible place
It was awful I will never go there again the management was rude and the side of town was dangerous and crime ridden
2021년 3월에 1박 숙박함
답변 제공: RP 님, 2021년 4월 22일
Thanks for your feedback, but can you provide us with more details on how we can improve your service.

2/10 - 너무 별로예요

Rebecca

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
I choke out in the mid of night 1st night
2021년 3월에 4박 숙박함
답변 제공: RP 님, 2021년 4월 25일
Thanks for your feedback but can you provide us with more information on why you have to choke out in mid of night

4/10 - 별로예요

실제 이용하신 고객

가족 여행
별로예요: 직원 및 서비스
Room was ok for cheep staff not so great.. Never got a big towel and when i went to check out they tryed to get me to pay for it. Other then that it was ok
2021년 3월에 2박 숙박함
답변 제공: RP 님, 2021년 3월 24일
Thank you for your valued feedback and we will address these issues whit your staff. we hope to serve you again whenever your travels bring you back to Tulsa.

2/10 - 너무 별로예요

실제 이용하신 고객

반려동물 동반 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
If you're looking for a crack hotel then there you go
2021년 3월에 1박 숙박함
답변 제공: RP 님, 2021년 3월 15일
Thanks for your feedback but can you provide us with more detailed

4/10 - 별로예요

Rolland

별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Run!!!
Dirty and uninviting, the door had no locks and there were homeless people and drugs and roaches everywhere. I did not feel safe, and I will never come back here again!
2021년 2월에 7박 숙박함
답변 제공: RP 님, 2021년 3월 15일
Thanks for your feedback but you should come to the front desk and complain about your problem in your room.

2/10 - 너무 별로예요

실제 이용하신 고객

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff was inconsiderate I won't suggest this hotel for anyone
2021년 3월에 1박 숙박함
답변 제공: RP 님, 2021년 3월 5일
Thanks for your feedback but can you provide us with more detailed

6/10 - 괜찮아요

실제 이용하신 고객

별로예요: 편의 시설/서비스
2021년 2월에 1박 숙박함
답변 제공: RP 님, 2021년 3월 5일
Thank you for your valued feedback and we hope to serve you again whenever your travels bring you back to Tulsa.

2/10 - 너무 별로예요

실제 이용하신 고객

별로예요: 직원 및 서비스, 객실의 편안함
Some of the worst!
Most of the guest at this location say they have never paid a down deposit or even a $50 deposit for this roach, bed bugg infested darn place and on top of that Knights inn hotel ain't even close to being decent but it's all I could afford with my e-gift card.
2021년 1월에 1박 숙박함
답변 제공: RP 님, 2021년 3월 5일
Thank you for your valued feedback. we have started charging deposits in December 2020.

2/10 - 너무 별로예요

Yamil

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Bad Bad Bad
This hotel is very bad, More dirty could not have the beds full of hair had no cleaning any stank of dirty a lot of noise in the surroundings I was stepping on and it seemed that you were going to fall into the room below
2021년 1월에 1박 숙박함
답변 제공: Rp 님, 2021년 1월 6일
Thanks for staying with us. We appreciate your feedback. When did you notice beds were full of hair did you went to the front desk, and let them know about your problem.

2/10 - 너무 별로예요

실제 이용하신 고객

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Worst establishment ever!
Horrible horrible horrible! Do not stay here! Rude staff no bed sheets available. Refused to give me a refund when we didn’t have a major credit card for incidentals when this was not listed at check in. Had to call Hotels.com customer service and was issued a partial refund in the form of a $25 credit to use for another stay. It’s cheap for a reason people don’t stay here!
2020년 12월에 1박 숙박함

10/10 - 훌륭해요

Clinton

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Rest in a pinch
Well we were greeted by a friendly gentleman who was happy to let us choose our room after checking them out the rate was amazing of course but it was clean and comfortable we’d let them host us again
Once in a blue moon 🌚
2020년 10월에 1박 숙박함
답변 제공: RP 님, 2020년 11월 3일
Thanks for staying with us. We appreciate your feedback!

2/10 - 너무 별로예요

Tim 님, Muskogee,ok

출장 여행
별로예요: 청결 상태
No one thing it was as bad as i have ever say at not a plaese i would seen a friend
2020년 10월에 2박 숙박함
답변 제공: RP 님, 2020년 10월 17일
Thanks for staying with us. We appreciate your feedback! Also, cant you tell us what we need to do to improve your service.

10/10 - 훌륭해요

Brian

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2020년 10월에 1박 숙박함
답변 제공: RP 님, 2020년 10월 17일
Thanks for staying with us. We appreciate your feedback!

10/10 - 훌륭해요

Gary

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2020년 8월에 1박 숙박함
답변 제공: RP 님, 2020년 9월 17일
Thanks for staying with us. We appreciate your feedback!

2/10 - 너무 별로예요

Brian

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Don't go to this hotel!!!!!!!!
This hotel is horrible they refused to let us stay with our 6 1/2 month old baby even though the room was paid for with our free night plus $7.77 of my money because we didn't have the $50 deposit even though on the website that is attached when you look up nights stay hotel on Google don't mention anything about a deposit for staying and they refused to refund through hotels.com so I lost my free night and lost put on my $7.77 I do not recommend this hotel to anyone
2020년 8월에 1박 숙박함
답변 제공: RP 님, 2020년 10월 17일
We didn't refuse them to stay at your hotel. When they check-in we ask $50 deposit.

10/10 - 훌륭해요

Steven 님, Boston

좋아요: 청결 상태, 직원 및 서비스
Omg the change is substantial. A charming couple with signs of India in the lobby worked the front desk and could not have been more accomodating. Room was clean amd cool during heat advisory. Maid service was efficient and quick to change bedding/towels. Sadly spent the week solo.
2020년 8월에 5박 숙박함
답변 제공: RP 님, 2020년 9월 17일
Thanks for staying with us. We appreciate your feedback!

2/10 - 너무 별로예요

Victoria

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
There was bed bugs we left and they would refund our money for the whole week horrible place and horrible website
2020년 5월에 7박 숙박함

10/10 - 훌륭해요

Jimmie

2020년 5월에 3박 숙박함
답변 제공: RP 님, 2020년 6월 6일
Thanks for staying with us. We appreciate your feedback!

4/10 - 별로예요

David

가족 여행
좋아요: 객실의 편안함
별로예요: 청결 상태
Money waster. Keep looking.
Parking lot was FULL of trash. House keeping stopped by to clean only 2 times in 7 days. All hotel staff was rude to my wife. Don’t recommend. Won’t return.
2020년 2월에 1박 숙박함

8/10 - 좋아요

실제 이용하신 고객

2020년 2월에 2박 숙박함
답변 제공: Ravi 님, 2020년 2월 11일
Thanks for staying with us. We appreciate your feedback!

8/10 - 좋아요

Ross

출장 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태
2020년 1월에 1박 숙박함
답변 제공: Ravi P 님, 2020년 1월 21일
Thanks for staying with us. We appreciate your feedback!

2/10 - 너무 별로예요

deadra

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Worse stayever
Fighting all night and day. Roach infested
2019년 12월에 7박 숙박함
답변 제공: Rp 님, 2020년 1월 21일
Thanks for staying with us. We appreciate your feedback! We will address the issue accordingly

4/10 - 별로예요

실제 이용하신 고객

2019년 11월에 1박 숙박함
답변 제공: Rp 님, 2020년 1월 21일
Thanks for staying with us. We appreciate your feedback!

8/10 - 좋아요

실제 이용하신 고객

가족 여행
좋아요: 숙박 시설 상태 및 시설, 객실의 편안함
Ok stay
This hotel was good enough to extend our stay a little longer.
2019년 8월에 7박 숙박함
답변 제공: Ravi 님, 2019년 9월 10일
Thanks for staying with us. We appreciate your feedback!

2/10 - 너무 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
We actually left this hotel due to there being a lot of illegal activity going on in the parking lot and brown goo leaking from the shower. Didn't feel safe, especially leaving a car full of stuff out in the parking lot with prostitutes and people doing drugs. Stayed with Knights Inn before and it was fine, but not this location.
2019년 8월에 1박 숙박함

6/10 - 괜찮아요

Richard

좋아요: 청결 상태, 직원 및 서비스
Privacy
I'm sure it wasn't the motels fault but for some reason someone from outside the motel thought it would be funny to wake me up with a phone call at 1130 and again at midnight right as I was falling back to sleep. I had to go to the office to tell them to block all further outside calls. No one knew where I was staying so I know it wasn't anyone I knew.. So I suggest blocking all outside calls upon check in.
2019년 5월에 1박 숙박함
답변 제공: Knights Inn Tulsa 님, 2019년 6월 4일
Thanks for staying with us. We appreciate your feedback! we are really sorry about someone to try to call in your room.

6/10 - 괜찮아요

Glen

rocklahoma
There for festival. Stayed dry.
2019년 5월에 3박 숙박함
답변 제공: Knights Inn Tulsa 님, 2019년 6월 4일
Thanks for staying with us. We appreciate your feedback!

2/10 - 너무 별로예요

Derrick

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Never stay there again
I was lied to food and stuff was thrown away bad room uncleaned
2019년 5월에 2박 숙박함
답변 제공: Knights Inn 님, 2019년 5월 22일
Derrick has two Reservation one was checking on May/11/19 to May/13/19 and the second reservation was on checking on May/12/19 to May/14/19. also both reservation was Hottle Collect and he checked on May 11 and just pay for 2 nights, not for 3 nights. also, there was nothing left behind in the room.

4/10 - 별로예요

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출장 여행, 가족 여행
별로예요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very uncomfortable bed, should have been replaced years ago, microwave did not work, very noisy
2019년 4월에 2박 숙박함
답변 제공: Knights Inn Tulsa 님, 2019년 6월 4일
Thanks for staying with us. We appreciate your feedback!

4/10 - 별로예요

실제 이용하신 고객

별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
The website said there was breakfast, but there wasn't. There wasn't even coffee. The room was clean but basic. The tv was a beat up tube type with a missing remote. The fridge didn't work.
2019년 4월에 2박 숙박함
답변 제공: Knights Inn Tulsa 님, 2019년 6월 4일
Thanks for staying with us. We appreciate your feedback! We really sorry about the wrong information was given to you about breakfast, we as hotel try to remove from the Expedia but we can't remove because of some technical issues on Expedia web site so once again we are sorry about the wrong information was given to you.

2/10 - 너무 별로예요

Rogeric

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 3월에 1박 숙박함

6/10 - 괜찮아요

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좋아요: 청결 상태, 직원 및 서비스
Older property but clean, was on 2nd floor could not regulate heat properly ,bathroom shower very nice
2019년 3월에 1박 숙박함

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The property is older, but well kept. My room was clean and comfortable. I was able to get downstairs and park in front of my door. Even though there were many people in the parking lot, I did not hear them in my room. Would definitely stay again.
2019년 3월에 1박 숙박함