객실에서 보이는 전망

스프링힐 스위트 바이 메리어트 채터누가 다운타운/카메론 하버 여행 후기

3 out of 5

이용 후기

9.2

매우 훌륭해요

평점 10 - 훌륭해요. 1004개 이용 후기 중 682개" "
평점 8 - 좋아요. 1004개 이용 후기 중 220개" "
평점 6 - 괜찮아요. 1004개 이용 후기 중 60개" "
평점 4 - 별로예요. 1004개 이용 후기 중 24개" "
평점 2 - 너무 별로예요. 1004개 이용 후기 중 18개" "

9.4/10

청결 상태

9.4/10

직원 및 서비스

9.0/10

편의 시설/서비스

9.4/10

숙박 시설 상태 및 시설

9.2/10

친환경

이용 후기

10/10 - 훌륭해요

Minchul

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2020년 11월에 1박 숙박함

10/10 - 훌륭해요

Marena

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Beautiful view from balcony. Walking distance to the Southern Belle Cruise, walking distance to the exciting part of town. IMaxx, aquarium, lots of places to eat,
2024년 4월에 2박 숙박함
답변 제공: General Manager 님, 2024년 4월 17일
Dear Marena, Thank you for highlighting the perks of your stay at SpringHill Suites Chattanooga Downtown/Cameron Harbor! We appreciate you mentioning the stunning balcony views and convenient access to Chattanooga's vibrant downtown area. It is lovely that you have easy access to many attractions, including the Southern Belle Cruise, aquarium, and delicious dining options. We are happy this made your stay even better! We look forward to welcoming you back for another fantastic stay. Kindest Regards,Anna SteelfoxGeneral Manager

10/10 - 훌륭해요

Kyle

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great stay
2024년 4월에 2박 숙박함
답변 제공: General Manager 님, 2024년 4월 15일
Dear Kyle, Thank you for choosing SpringHill Suites Chattanooga Downtown/Cameron Harbor. We are glad that we could exceed all of your expectations and that you loved your stay at our hotel. We appreciate you taking the time to let fellow travelers know about your experience, and we look forward to many more visits.Kindest Regards,Anna SteelfoxGeneral Manager

10/10 - 훌륭해요

ovi

아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great spot. Even with kids. It was busy when we went, but the place was clean and we lacked nothing from our stay. Will be our new Chattanooga spot when we need a stay.
2024년 4월에 1박 숙박함
답변 제공: General Manager 님, 2024년 4월 8일
Dear ovi, Thank you for choosing SpringHill Suites Chattanooga Downtown/Cameron Harbor! We are happy to hear our clean and comfortable accommodations were perfect for your family vacation, even during a busy time. We strive to provide a relaxing atmosphere for all our guests, and your decision to make us your Chattanooga spot truly means a lot. We look forward to welcoming you back for another memorable stay!Kindest Regards,Anna SteelfoxGeneral Manager

10/10 - 훌륭해요

Tai songs

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Welcoming but confusing about the restaurant
2024년 3월에 1박 숙박함
답변 제공: General Manager 님, 2024년 4월 5일
Dear Tai Songs, We are thrilled you found SpringHill Suites Chattanooga Downtown/Cameron Harbor welcoming. We have noted your feedback about the restaurant and apologize for any confusion. Our team is here to assist you and ensure you have a seamless experience. Thank you for choosing to stay with us, and we look forward to exceeding your expectations on your next visit.Kindest Regards,Anna SteelfoxGeneral Manager

8/10 - 좋아요

kellee

가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Hotel is in a super cute area! Definitely go on walk on the trail along the river. We had dinner onsite at Scotty’s and food and service were just okay. And at breakfast the next day, they were out of almost everything.
2024년 3월에 1박 숙박함
답변 제공: General Manager 님, 2024년 4월 1일
Dear kellee, We are delighted you enjoyed the charming area surrounding SpringHill Suites Chattanooga Downtown/Cameron Harbor! Exploring the river trail sounds like a wonderful experience. While we regret that Scotty's dinner and breakfast didn't fully meet your expectations, we appreciate your feedback and will work to improve. Thank you for choosing our hotel, and we hope to exceed your expectations on your next visit!Kindest Regards,Anna SteelfoxGeneral Manager

10/10 - 훌륭해요

Manish

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Had good time
2024년 3월에 1박 숙박함
답변 제공: General Manager 님, 2024년 3월 31일
Dear Manish, Thank you for choosing SpringHill Suites Chattanooga Downtown/Cameron Harbor! We are delighted you had a good time during your stay with us. Providing a memorable experience is our priority, and we're thrilled we could contribute to your enjoyment. We hope to welcome you back soon for another wonderful stay!Kindest Regards,Anna SteelfoxGeneral Manager

10/10 - 훌륭해요

Robert

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very clean, nice staff. Overall great experience
2024년 3월에 2박 숙박함
답변 제공: General Manager 님, 2024년 3월 30일
Dear Robert, We are glad you had a great experience at SpringHill Suites Chattanooga Downtown/Cameron Harbor! It is lovely to know that you found our hotel clean and enjoyed the hospitality of our staff. Your positive feedback is truly appreciated, and we hope to welcome you back for another fantastic stay soon!Kindest Regards,Anna SteelfoxGeneral Manager

8/10 - 좋아요

Stacy

2024년 3월에 1박 숙박함
답변 제공: General Manager 님, 2024년 4월 19일
Dear Stacy, Thank you for the generous rating of SpringHill Suites Chattanooga Downtown/Cameron Harbor. We are delighted you enjoyed your stay, and we appreciate you taking the time to recommend us to fellow travelers. We hope to see you again soon.Kindest Regards,Anna SteelfoxGeneral Manager

10/10 - 훌륭해요

Holly

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: General Manager 님, 2024년 3월 30일
Dear Holly, Your generous rating made our day! We are dedicated to providing every guest with a great experience at SpringHill Suites Chattanooga Downtown/Cameron Harbor, and we appreciate you taking the time to leave your remarks. We hope to see you again soon.Kindest Regards,Anna SteelfoxGeneral Manager

10/10 - 훌륭해요

Russell

2024년 3월에 2박 숙박함
답변 제공: General Manager 님, 2024년 4월 15일
Dear Russell, Thank you for the wonderful rating for SpringHill Suites Chattanooga Downtown/Cameron Harbor! We are delighted to have provided you with a satisfying visit. It was our pleasure to have you stay with us, and we hope to host you again soon.Kindest Regards,Anna SteelfoxGeneral Manager

4/10 - 별로예요

Lindsey

아이를 동반한 가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
For how much I paid to stay here, I expected better. When we arrived to the room, the pullout sofa sheet had a large brown stain on it. All shampoo, conditioner, and soap dispensers in shower were empty, which wasn’t a huge deal because we brought our own. There was only one roll of toilet paper and we were not restocked the whole weekend. The parking situation is a joke. You pay $18 a night to park here and there are no parking spaces. My husband and I circled the parking lot for 30 minutes trying to find somewhere to park. Front desk was rude and unhelpful and told us our only option was to park valet and let them hold onto our keys. The indoor pool is tiny and the chlorine was so overwhelming myself and other guests began to feel sick and our eyes were bloodshot red. Will not be staying here again.
답변 제공: General Manager 님, 2024년 3월 25일
Dear Lindsey, We sincerely apologize for the disappointment and inconvenience you experienced during your stay. It is disheartening to learn that the cleanliness of your room fell short of expectations and amenities were not replenished. We understand the frustration caused by the parking challenges and regret the inconvenience you faced. Your feedback regarding the staff's demeanor and the pool environment is concerning and will be addressed with our team. We value your patronage and regret that we were unable to meet your expectations on this occasion. Your comments are invaluable to us as we continually strive to enhance our guest experience. Thank you for your stay, and we hope you will return so we can provide you with the exceptional visit you deserve.Kindest Regards,Anna SteelfoxGeneral Manager

10/10 - 훌륭해요

Amieko

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Wonderful views, Clean Room, Great Customer Service
2024년 3월에 1박 숙박함
답변 제공: General Manager 님, 2024년 3월 19일
Dear Amieko, Thank you for choosing SpringHill Suites Chattanooga Downtown/Cameron Harbor. It is wonderful to read that we exceeded all of your expectations and that you especially enjoyed the amazing views, clean rooms, and excellent service provided by our staff. Thank you for being our guest. We look forward to welcoming you back to the city.Kindest Regards,Anna SteelfoxGeneral Manager

10/10 - 훌륭해요

John

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The river view and the hot tub
2024년 2월에 1박 숙박함
답변 제공: General Manager 님, 2024년 3월 10일
Dear John, Thank you for taking the time to review your stay. We're thrilled you enjoyed the river view and hot tub at SpringHill Suites Chattanooga Downtown/Cameron Harbor! It's wonderful to know that these amenities added to your experience during your stay. We hope to welcome you back for another relaxing visit soon!Kindest Regards,Anna SteelfoxGeneral Manager

10/10 - 훌륭해요

Elizabeth Margo

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Beautiful, quiet spot on the river. Great staff. Perfect location.
2024년 2월에 1박 숙박함
답변 제공: General Manager 님, 2024년 3월 10일
Dear Elizabeth, We're thrilled you enjoyed your stay at SpringHill Suites Chattanooga Downtown/Cameron Harbor! Our serene riverfront location and attentive staff aim to provide a perfect getaway. Thank you for your positive feedback, and we're delighted you found our location ideal. We hope to welcome you back for another wonderful stay soon!Kindest Regards,Anna SteelfoxGeneral Manager

10/10 - 훌륭해요

Courtney

좋아요: 청결 상태
Very clean and great location.
2024년 2월에 1박 숙박함
답변 제공: General Manager 님, 2024년 3월 5일
Dear Courtney, We want to thank you for choosing to stay with us at SpringHill Suites Chattanooga Downtown/Cameron Harbor. We are thrilled to receive your thoughtful review and delighted to learn you found our hotel to be so comfortable and completely spotless and that our location was ideal for your travel needs. Hosting you again when you return to the city would be an honor. Have a wonderful day, and travel safely.Kindest Regards,Anna SteelfoxGeneral Manager

10/10 - 훌륭해요

Carol

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: General Manager 님, 2024년 3월 6일
Dear Carol, Thank you for the wonderful rating for SpringHill Suites Chattanooga Downtown/Cameron Harbor! We're delighted to have provided you with a satisfying visit. It was our pleasure to have you stay with us, and we hope to host you again soon.Kindest Regards,Anna SteelfoxGeneral Manager

10/10 - 훌륭해요

Pamela 님, Cumming

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We wanted to go to the aquarium and it was an easy walk. Everything was clean and there were lots of breakfast options, including healthy options. The staff was friendly and helpful. Illl definitely stay here again if I go back to Chattanooga.
2024년 3월에 1박 숙박함
답변 제공: General Manager 님, 2024년 3월 5일
Dear Pamela, We are delighted you chose to stay with us at SpringHill Suites Chattanooga Downtown/Cameron Harbor while you wanted to explore the city. It is a pleasure to know you enjoyed your time with us. We appreciate your wonderful comments and are glad our location was perfect for your needs and that you enjoyed our healthy and varied breakfast. Our staff works hard to exceed our guests' expectations and ensure everyone has a relaxing experience in comfortable, clean accommodations. Reviews like yours make it all worthwhile! Thank you for being our guest, and we look forward to your return the next time you are in the area. Kindest Regards,Anna SteelfoxGeneral Manager

6/10 - 괜찮아요

Benjamin

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스
Not what we expected for the price. Could’ve stayed at the Edwin for a little more.
2024년 3월에 1박 숙박함
답변 제공: General Manager 님, 2024년 3월 4일
Dear Benjamin, Thank you for sharing your thoughts with us, and we regret that your experience did not meet your expectations. We understand the importance of providing value to our guests and apologize if we fell short in this regard. Your feedback is valuable, and we'll use it to improve our offerings. We hope you'll consider giving us another chance to provide you with a more satisfactory experience in the future. Kindest Regards,Anna SteelfoxGeneral Manager

10/10 - 훌륭해요

Gabriel

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Stayed here for our daughters gymnastics meet by the convention center. Everything was great throughout our experience. Would definitely recommend and stay here again.
2024년 3월에 1박 숙박함
답변 제공: General Manager 님, 2024년 3월 5일
Dear Gabriel, We are glad you chose to stay with us while in town for your daughter's gymnastics meet. Thank you so much for your outstanding review. We are pleased that everything went well during your stay and that you thoroughly enjoyed your time with us. Thank you for your recommendation and for choosing SpringHill Suites Chattanooga Downtown/Cameron Harbor, and we look forward to welcoming you back any time you are in the area.Kindest Regards,Anna SteelfoxGeneral Manager

8/10 - 좋아요

Viviana

2024년 3월에 1박 숙박함
답변 제공: General Manager 님, 2024년 3월 24일
Dear Viviana, Thank you for staying with us and for your kind rating. We are delighted you had a great experience here at SpringHill Suites Chattanooga Downtown/Cameron Harbor. We look forward to welcoming you back on your next visit.Kindest Regards,Anna SteelfoxGeneral Manager

10/10 - 훌륭해요

Jordan

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice
2024년 2월에 1박 숙박함
답변 제공: General Manager 님, 2024년 2월 25일
Dear Jordan, Thank you for the generous review. It is always gratifying to receive praise for exceeding expectations, and we are delighted you enjoyed your stay. It was our pleasure hosting you at SpringHill Suites Chattanooga Downtown/Cameron Harbor; we hope to see you again soon. Kindest Regards,Anna SteelfoxGeneral Manager

8/10 - 좋아요

Jovo B.

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Parking should be for free, I don't see a reason to cost $20. Breakfast also should be better much better, no question about it.
2024년 2월에 1박 숙박함

10/10 - 훌륭해요

DIANE

좋아요: 숙박 시설 상태 및 시설
Very convenient to attractions and dining.
2024년 2월에 1박 숙박함

10/10 - 훌륭해요

Chad

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 1박 숙박함
답변 제공: Denise Waite 님, 2024년 2월 13일
Dear Chad,Thank you for your great review! We hope to welcome you again when your travels bring you back to Chattanooga!

10/10 - 훌륭해요

ASHLEY

좋아요: 직원 및 서비스
2024년 2월에 5박 숙박함
답변 제공: Denise Waite 님, 2024년 2월 13일
Dear Ashley,On behalf of our entire team, thank you for your wonderful review! We look forward to seeing you again soon!

8/10 - 좋아요

Mary Beth

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Only problem was parking it shares a lot with a very busy restaurant so we valet not a big deal but I like to go to the car anytime I want
2024년 2월에 1박 숙박함
답변 제공: Denise Waite 님, 2024년 2월 10일
Dear Mary Beth,Thank you for your honest and valuable feedback. We are working diligently to improve our parking, and your feedback is helpful in doing so. We hope to welcome you again when your travels bring you back to Chattanooga!

6/10 - 괜찮아요

Samantha

가족 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 편의 시설/서비스
We stayed in a king size that had a couch with a trundle bed. We chose this room so that our two children would have a place to sleep. The room only came with one extra bedding, even though the room has the option of two beds. The king size bed also only had 4 dinky pillows and the bed was very uncomfortable. The breakfast was mediocre with no orange juice available and no fountain drinks. We choose hotels based on enough room for our two kids to sleep and a good continental breakfast. This hotel has neither. Not within walking distance of anything.
2024년 2월에 1박 숙박함
답변 제공: Denise Waite 님, 2024년 2월 7일
Dear Samantha,Thank you for your valuable feedback. I understand your frustration and only wish we could have made this right for you while you were our guest. Extra bedding is available upon request, along with fluffier, stiffer pillows to your liking. I sincerely apologize that your experience was not a perfect one and that you did not get to experience the river walk to restaurants and a playground within a half mile. My only hope is you will give us the opportunity to make your next stay with us a perfect one!

10/10 - 훌륭해요

Charlotte

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 1박 숙박함
답변 제공: Denise Waite 님, 2024년 2월 6일
Dear Charlotte,Thank you so much for your wonderful review! We hope to welcome you again when your travels bring you back to Chattanooga!Safe Travels!

10/10 - 훌륭해요

John

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Nice
2023년 12월에 2박 숙박함
답변 제공: Denise Waite 님, 2024년 1월 25일
Dear John,Thank you for your wonderful feedback. We hope to welcome you again in the future!Safe travels!

10/10 - 훌륭해요

Deneen

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Birthday celebration
2024년 1월에 2박 숙박함
답변 제공: Denise Waite 님, 2024년 1월 24일
Dear Deneen,Thank you for choosing to have your birthday celebration with us! We hope to welcome you again when your travels bring you back to Chattanooga!

10/10 - 훌륭해요

Catherine

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 1월에 1박 숙박함
답변 제공: Denise Waite 님, 2024년 1월 24일
Dear Catherine,Thank you for your wonderful review! We look forward to welcoming you again!

10/10 - 훌륭해요

Krista

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Clean and family friendly.
2024년 1월에 1박 숙박함
답변 제공: Denise Waite 님, 2024년 1월 24일
Dear Krista,Thank you for your great review! We look forward to seeing you again when your travels bring you back to Chattanooga!

8/10 - 좋아요

Gisella

가족 여행
좋아요: 편의 시설/서비스
2023년 12월에 1박 숙박함
답변 제공: Denise Waite 님, 2024년 1월 24일
Dear Gisella,Thank you for taking the time to share your experience with us! I hope you choose to stay with us again when your travels bring you back to Chattanooga!

6/10 - 괜찮아요

Chris

가족 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 객실의 편안함
Paying to park is ridiculous
Hotel was in a great location, within walking distance to the aquarium. The beds are horrible. The room is nice though. What really irked me the most was having to pay $18 to park my car in their parking lot. I am already paying $250 a night to stay here. Plus the design of the bathroom door was bad. There is no lock on the door and the door is glass. When people are trying to sleep and someone turn the light on it is so bright.
2023년 12월에 1박 숙박함
답변 제공: Denise Waite 님, 2024년 1월 5일
Dear Chris,Thank you for your valuable and honest feedback. It is through our guest's feedback that we can only improve. I sincerely apologize your stay was below both our standards but again, thank you for sharing with us your experience while you were our guest. I hope we have the opportunity to make your next stay with us, a perfect one.

10/10 - 훌륭해요

Kimberly

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함
답변 제공: Denise Waite 님, 2024년 1월 5일
Dear Kimberly,On behalf of the entire team, thank you for your wonderful review. My only hope is that we get to welcome you again when your travels bring you back to Chattanooga!

8/10 - 좋아요

Jesus

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Short stay in Chattanooga…
Short two night stay in Chattanooga. The hotel was ok, the nightly parking fee is pricey at $18 per night. The restaurant, Scotty’s was excellent.
2023년 12월에 2박 숙박함
답변 제공: Denise Waite 님, 2024년 2월 6일
Dear Jesus,Thank you for your honest and valuable feedback. We hope to welcome you back when your travels bring you back to Chattanooga!Safe Travels!

10/10 - 훌륭해요

Ye

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 12월에 3박 숙박함
답변 제공: Denise Waite 님, 2024년 1월 5일
Dear Ye,Thank you for your wonderful review! We look forward to welcoming you again when your travels bring you back to Chattanooga!

10/10 - 훌륭해요

Laura

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Family in Chattanooga
The clerk was gracious, expedient and professional. It was a easy check in.
2023년 12월에 1박 숙박함
답변 제공: Denise Waite 님, 2024년 1월 24일
Dear Laura,I am so happy to read your check in was a flawless one! I have shared your experience with our front desk team. Thank you and we hope to see you again soon!

10/10 - 훌륭해요

Daniel

가족 여행
좋아요: 직원 및 서비스, 객실의 편안함
Ok but…..
Staff was awesome however our floors were not vacuumed making it an uneasy stay.
2023년 12월에 2박 숙박함
답변 제공: Denise Waite 님, 2023년 12월 29일
Dear Daniel.Thank you so much for your honest and valuable feedback. I have shared your review with our Executive Housekeeper to ensure all guidelines are followed and this is an isolated event. I sincerely apologize and hope you give us the opportunity to make your next stay with us, a memorable one!

8/10 - 좋아요

susan

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함
답변 제공: Denise Waite 님, 2023년 12월 29일
Dear Susan,Thank you for your review! I hope we have the opportunity to make your next stay with us a 5 star stay!

10/10 - 훌륭해요

Gabby

가족 여행
좋아요: 편의 시설/서비스
Service was nice. Hot tub was great! Breakfast wasn’t bad either. Really enjoyed. Only thing I’d complain about is $18 parking. Overall 9/10. I’d go back :)
2023년 12월에 1박 숙박함
답변 제공: Denise Waite 님, 2023년 12월 29일
Dear Gabby,Thank you so much for your wonderful review. We hope to welcome you again when your travels bring you back to Chattanooga!

10/10 - 훌륭해요

Kelly 님, Thomasville

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff was very friendly and room was clean and comfortable.
2023년 12월에 1박 숙박함
답변 제공: Denise Waite 님, 2023년 12월 29일
Dear Kelly,On behalf of our entire team, thank you for your great review. We look forward to welcoming you again when your travels bring you back to Chattanooga!

4/10 - 별로예요

Scott A

2023년 12월에 1박 숙박함
답변 제공: Denise Waite 님, 2024년 1월 24일
Dear Scott,I sincerely apologize we were below your standards during your stay. My only hope is you will give us the opportunity to make your next stay with us, a memorable one! Thank you,

10/10 - 훌륭해요

MICHAEL 님, woodstock

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great area a lot to see and do. Beautiful views of the river. I highly recommend this property.
2023년 12월에 1박 숙박함
답변 제공: Denise Waite 님, 2023년 12월 29일
Dear Michael,Thank you for taking the time to share your stay with us. We look forward to welcoming you back when you are in Chattanooga again!

10/10 - 훌륭해요

Joe

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Had a pleasant stay
Nice place. Takes 10 - 15 minutes to walk to the downtown, but it's a pleasant walk. If you don't want to walk downtown, there are a couple of good restaurants near the hotel.
2023년 12월에 1박 숙박함
답변 제공: Denise Waite 님, 2023년 12월 29일
Dear Joe,On behalf of our entire team, thank you! We look forward to seeing you again!

10/10 - 훌륭해요

Milton

좋아요: 청결 상태, 직원 및 서비스
2023년 12월에 1박 숙박함
답변 제공: Denise Waite 님, 2023년 12월 29일
Dear Milton,Thank you so much for your wonderful review. We look forward to welcoming you again!

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Nice hotel. Beds arent very good though.
2023년 12월에 2박 숙박함
답변 제공: Denise Waite 님, 2023년 12월 29일
Dear Anonymous,Thank you for your valuable and honest feedback. I sincerely apologize you had a negative experience with our beds while you were our guest. My only hope is we get the opportunity to make your next stay with us, a perfect one!

10/10 - 훌륭해요

Heidi

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great Stay!!!
Great Place on the River! I booked again for June 2024. Highly recommend this hotel!!!
2023년 12월에 2박 숙박함
답변 제공: Denise Waite 님, 2023년 12월 29일
Dear Heidi,Thank you so much for your wonderful review! We are excited to see you again!Safe travels!

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 2박 숙박함
답변 제공: Denise Waite 님, 2023년 12월 29일
Dear Anonymous,Thank you for taking the time to share your experience with us. We hope to welcome you again!