Hypo-allergenic bedding, in-room safe, soundproofing, free WiFi

Reviews of aletto Hotel Kudamm

aletto Hotel Kudamm
Hardenbergstrasse 21, Berlin, BE

Reviews

8.6

Excellent

Rating 10 - Excellent. 404 out of 1002 reviews" "
Rating 8 - Good. 455 out of 1002 reviews" "
Rating 6 - Okay. 101 out of 1002 reviews" "
Rating 4 - Poor. 26 out of 1002 reviews" "
Rating 2 - Terrible. 16 out of 1002 reviews" "

8.6/10

Cleanliness

8.4/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Zylna

Stayed 2 nights in Jan 2024
Response from Davina on Jan 10, 2024
Dear Zylna,thank you for the great review.We hope to welcome you back soon!Best wishes,Davina and the aletto Team

10/10 Excellent

Mike

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lack of a kettle or fridge but otherwise rooms are nice and clean
Stayed 3 nights in Dec 2023
Response from Martin and the aletto Team on Dec 29, 2023
Hi Mike,thank you! We do actually offer kettles to borrow at our reception for our guests. Best regards

10/10 Excellent

Rodrigo

Stayed 3 nights in Dec 2023
Response from Martin and the Aletto Team on Jan 16, 2024
Hi Rodrigo,Many thanks for your feedback! We're happy you enjoyed it.

10/10 Excellent

Oluwafunmilayo

Stayed 2 nights in Dec 2023
Response from Davina on Dec 15, 2023
Dear Oluwafunmilayo,thank you very much for the wonderful review.We hope to host you again soon.Kind regardsDavina and the aletto Team

8/10 Good

Leandra

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The hotel is nearby the train station "Zoologischer Garten".
Stayed 2 nights in Sep 2023
Response from Davina on Sep 7, 2023
Dear Leandra,thank you for your great review.We hope to host you again soon.Best wishesDavina and the aletto hotel

8/10 Good

Sergio, Maple Valley

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to the station. A bit too busy and a bit noisy at night. Breakfast was good and staff very friendly and helpful
Stayed 1 night in Aug 2023
Response from Davina on Sep 7, 2023
Dear Sergio,Thank you for your feedback. We're glad to hear that you found our hotel's proximity to the station convenient and that you enjoyed the breakfast and the friendly staff. However, we apologize for any inconvenience caused by the busyness and noise at night. We appreciate your input and hope to have the opportunity to welcome you back in the future.Best regards,Davina and the aletto Team

10/10 Excellent

carmen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gr
Stayed 1 night in Aug 2023
Response from Davina on Sep 1, 2023
Dear Carmen,thank you for your great review.Till next time in Berlin.Best wishes,Davina & the aletto Team

6/10 Okay

Jesus Ricardo

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Almost Perfect.
Unbeatable location, good maintenance, good spaces, fine staff. Internet is -5 stars, never got a decent connection, real drawback.
Stayed 2 nights in Aug 2023
Response from Davina on Aug 21, 2023
Dear Jesus,Thank you for your feedback. We're delighted that you appreciated our prime location, well-maintained spaces, and friendly staff. We apologize for the internet issues you encountered, and we'll definitely work on improving this aspect. We hope to welcome you back soon.Best regards,Davina and the aletto

6/10 Okay

Hui-Chien

Liked: Cleanliness, property conditions & facilities
Great location…easy access to public transportation and shopping
Stayed 4 nights in Jul 2023
Response from Martin on Sep 13, 2023
Dear Hui-Chien,Thank you for your review. We're delighted to hear that you found our location convenient for public transportation and shopping. If you have any further comments or suggestions, please feel free to share them with us. We hope to welcome you back in the future.Best regards,Martin and the aletto team

8/10 Good

Stefanie

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and modern hotel within 2-3 minute walking distance from train station. The hotel in my opinion is a converted student dorm campus. Nevertheless, it was a comfortable stay. Pros: - big bathroom with great water pressure - Very comfortable beds and pillows - Walking distance from many bakeries, restaurants and bars - Buffet breakfast is delicious, we recommend eating at the restaurant instead of finding a place nearby. Cons: - garbage truck passes monday at 7am and it will wake you up - You can hear the train passing by at all times of the day and night. - The back of the hotel has a common area shared with the other appartment buildings and people are always outside drinking and talking. Also, we saw alot of big groups of children and teenagers stay at this hotel. Parties in rooms could be heard down the hall too. Overall, i wouldnt stay here again because of the various noises at night. But for those who dont mind it, this is the place for you.

10/10 Excellent

David

Stayed 1 night in Jun 2023

10/10 Excellent

chenelle

Business traveler
Simple, but clean with all of the services you need.
Stayed 1 night in Jun 2023

6/10 Okay

Soomana

Stayed 2 nights in May 2023

10/10 Excellent

Kai

Liked: Cleanliness, staff & service, property conditions & facilities
The common area on the ground floor is a nice place for the guests to gather and chill.
Stayed 3 nights in May 2023

8/10 Good

Tirthal

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Apr 2023

8/10 Good

Lyndsey

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such brilliant value for money. Room had bunk beds and 2 single beds. It was immaculately clean and the shower was amazing. Room around the single beds was limited and the Wifi wasn't great but can't fault the location.
Stayed 3 nights in Apr 2023

10/10 Excellent

Dominic

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A fantastic hotel situated in the quiet area of Zoologischer Garten making it an ideal location to hop on and off public transport. The hotel has friendly and helpful staff ready to assist with any requests and it has several vending machines if you require any beverages or snacks on an evening. The room was cosy, warm, spacious and the beds were perfect for a night's sleep. Another feature I thoroughly enjoyed was the shower which could be set to the perfect temperature and speed to help wake you up on a morning! A stay I thoroughly enjoyed with my group of friends. Thank you for a brilliant experience.
Stayed 3 nights in Apr 2023

10/10 Excellent

Shewane

Liked: Staff & service, amenities
lovely, clean rooms and the breakfast (not included) was great
Stayed 2 nights in Apr 2023

10/10 Excellent

Michele Anne

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was lovely, kids loved the bunk beds. Really appreciated the separate toilet and shower rooms with 5 of us in one room. Bar area in the evening was good. Loved trying out the games. We would stay again. Excellent value for money.
Stayed 2 nights in Apr 2023

8/10 Good

Fiona O

Traveled with family and small children
Liked: Staff & service, property conditions & facilities
First thing i noticed is that the didn't allow early check in which was very inconvenient for international travelers. We finally got into the room and i liked the simple design and layout, nothing too fussy, and loved the heated floors. One bad thing was on the second day i removed the sheets off my sons bed for the cleaner to replace it with clean ones and she never did. The wifi was terrible once you got into the rooms so i couldn't use my phone. The TV only had a few german channels and gave no option to put the caption on and the remote barely worked so we spent most of our time outside the room. Every night pass 11 pm there were these loud banging noises which made it hard to sleep. The hotel was always full of younger children which i didn't mind and actually liked that they allowed them a place to come and hang out in the afternoon. When i was booking i really didn't know the location but it was perfect, it was right in the middle of a busy area full of restaurants and people, it was directly on the train and bus line. The staff was welcoming and always kept the lobby area clean. I can see myself booking there again but please be more flexible with the check in times
Stayed 7 nights in Mar 2023

10/10 Excellent

Claire

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good location! The room was so well laid out! The kids loved the bunks! Nice vibe in the bar too
Stayed 3 nights in Feb 2023

8/10 Good

Sabrina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very nice and helpful and was very close to the S and U bahn

10/10 Excellent

michael

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Definitely be back
Excellent location, friendly staff, clean room and a good base for trip. some good view of the city from the room teŕrace
Stayed 3 nights in Jan 2023

4/10 Poor

Masaharu

Disliked: Property conditions & facilities, room comfort
Stayed 2 nights in Jan 2023

10/10 Excellent

Natan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice,clean,excellent location
We stayed for 1 night, in a 4 person room. It is small, but comfortable. Very clean. Excellent location the staff are just amazing.
Stayed 1 night in Dec 2022

10/10 Excellent

Mohammad

Stayed 1 night in Dec 2022

10/10 Excellent

Blaine

Stayed 3 nights in Nov 2022

4/10 Poor

Terry

Business traveler
Disliked: Room comfort
Not recommended for adults
This is not recommended for adults. Due to the close vicinity of school field trip locations this hotel is constantly full with children / youths. I have stayed here 3 different times and it’s been the same each time. It’s a clean hotel and would be better over the weekend I assume.
Stayed 2 nights in Oct 2022

10/10 Excellent

Estefania

Stayed 2 nights in Sep 2022

8/10 Good

Jason

Business traveler
Liked: Staff & service, property conditions & facilities, room comfort
Clean, comfortable, no frills room.
The room was clean and comfortable. No fridge. It's good for a one to three-night stay. A week is too long, without a fridge. The location is incredibly convenient & the staff are very nice. I would stay again.
Stayed 10 nights in Jun 2022

8/10 Good

Ping Lin

Stayed 2 nights in Jun 2022

10/10 Excellent

Julia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic stay! The hotel staff was incredible—friendly and helpful every day. Breakfast was delicious. Our room was very clean and the bed so comfortable. We would stay here again in a heart beat!
Stayed 3 nights in May 2022

10/10 Excellent

Anas

Stayed 1 night in Apr 2022
Response from aletto Kudamm on Apr 26, 2022
Hallo Anas, wir möchten uns herzlich für die volle Punktzahl bedanken und freuen uns schon auf Ihren nächsten Besuch im aletto Kudamm!

8/10 Good

Priten

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would return
No complaints, would return. Very nice hotel and suited us as a couple on a short weekend trip perfectly.
Stayed 2 nights in Oct 2021
Response from Front Desk on Mar 27, 2022
Dear Guest, thank you very much for your kind feedback. We're delighted to hear you enjoyed your stay. All the best, your aletto Team

10/10 Excellent

ELIZABETH

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Affordable and fun option for families
I don't know why this this hotel doesn't have better reviews! My guess is that the low prices attract large groups of young travelers (which we observed) but that didnt bother us as the rooms seem to be properly insulated from noise. The staff were so friendly and accommodating and the facilities were modern and clean (bldg has been retrofitted). There is a great outdoor space for kids including a mini playground, sandbox and fenced in soccer area.
Stayed 2 nights in Sep 2021

2/10 Terrible

IGOR

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
REFUND NEVER GIVEN.
EVEN TOUGH MANAGER SAID HE WAS GIVING MY REFUND IMMEDIATELY I AM STILL WAITING FOR IT OVERALL TERRIBLE
Stayed 2 nights in Oct 2020

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2020

8/10 Good

Adriana

Business traveler
Liked: Staff & service, property conditions & facilities
No refrigerator
For 3 *** hotel isn't it suppose to have small refrigerator in the rooms?
Stayed 2 nights in Oct 2020

8/10 Good

christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quite nice
Nice hotel and comfortable room, if a bit small. Only negative was the breakfast, really not very good. Good location.
Stayed 2 nights in Sep 2020

10/10 Excellent

Bala

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was very good. The room was nice, clean, and quiet. Breakfast was worth the money
Stayed 4 nights in Sep 2020

10/10 Excellent

Verified traveler

Traveled with group
Liked: Staff & service, amenities, property conditions & facilities
Grea location. Great price clean rooms and friendly staff. Felt very 'covid safe' there.
Stayed 3 nights in Sep 2020
Response from Eva / aletto Team on Apr 7, 2022
Dear Guest, thank you so much for leaving such a great review, we're looking forward to welcome you back again soon! All the best from Berlin

6/10 Okay

Lance, Stockholm

Disliked: Cleanliness
Good location and spacious room. However the experience was marred by how badly the room was cleaned. The edges were full of dirt and dust. The floor had hair and dust attaching to socks as one walked. Not great the hightened need for hygien these days
Stayed 2 nights in Aug 2020
Response from aletto Team on Apr 7, 2022
Dear Katleen, thank you very much for leaving a review. We deeply regret that the services provided did not meet your expectations and would like to express our sincerest apologies for any inconvenience caused. We will share your feedback with our Housekeeping Team to make sure the cleaning process can be improved. All the best, your aletto Team

8/10 Good

Annie, New Zealand

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and location. Room was clean and tidy. Perfect distance to shops and trains etc. Only downside was internet was not stable. Otherwise fantastic place to sleep and explore Berlin.
Stayed 2 nights in Aug 2020

10/10 Excellent

Naseer

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent for family
Very vey good Accomodation, clean and neat room especially suitable for family, walkable distance from zoological garden railway station, bus station in front, grocery near by, Warm welcoming receptionist. I travelled with family All went well Highly recommend If come Berlin will stay again Thanks for everything
Stayed 1 night in Feb 2020

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Mar 2020

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So close so the station- central location. Breakfasts were great, staff lovely. Clean, smart and quite new. Great place !
Stayed 5 nights in Feb 2020

10/10 Excellent

Pazit

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel in a central area
Hotel location is great and close to shopping centers, restaurants and public station. Room was too small for 3 persons, but we got a clean and maintained room. We had to ask for cleaning service and new towels (not sure why they didn’t do it on a daily basis) overall it’s a great place to stay in and I would definitely come back in my next trip to Berlin
Stayed 4 nights in Feb 2020

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jan 2020

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities
Very reasonably priced and service are good for what you are paying. Added plus is the location oh the hotel.
Stayed 5 nights in Dec 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Stayed 4 nights in Dec 2019