로비

하워드 존슨 바이 윈덤 포트 마이어스 플로리다 여행 후기

2 out of 5

이용 후기

6.0
평점 10 - 훌륭해요. 1003개 이용 후기 중 175개" "
평점 8 - 좋아요. 1003개 이용 후기 중 234개" "
평점 6 - 괜찮아요. 1003개 이용 후기 중 207개" "
평점 4 - 별로예요. 1003개 이용 후기 중 159개" "
평점 2 - 너무 별로예요. 1003개 이용 후기 중 228개" "

6.2/10

청결 상태

6.8/10

직원 및 서비스

5.2/10

편의 시설/서비스

5.6/10

숙박 시설 상태 및 시설

6.0/10

친환경

이용 후기

2/10 - 너무 별로예요

Catherine

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The property felt unsafe drugs were trying to be sold to us in the front parking lot. Crack addiction was very real there
2024년 4월에 1박 숙박함
답변 제공: Manager 님, 2024년 4월 25일
Hello Catherine,We take guest safety seriously and have security measures in place for all guests. Your feedback will be shared with our team for further review and improvement. Any incidents of concern are promptly addressed to ensure a safe environment for our guests.

10/10 - 훌륭해요

Roger

좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff was real generous and helpful I had a beautiful time
2024년 4월에 1박 숙박함
답변 제공: Manager 님, 2024년 4월 23일
Hello Roger,We are thrilled to hear you had a beautiful time with us. Our team always strives to provide excellent service to all our guests. If you have any more feedback or would like to share your experience further, please do not hesitate to contact us. Thank you for choosing our hotel for your stay.

8/10 - 좋아요

Jennifer

반려동물 동반 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It’s always my first choice because all the staff treats u with respect , even though they barely understand they figure it out I. The end and all is good . I enjoy my stay there and it’s like my safe place because I was homeless but every month when I got my ss chexk I’d spend it all o. Staying there just to be off the streets. I want to thank Expedia and Wyndham for being able to be at ease but broke for those days I really needed to just feel better when I was sick . Thank u !! I still think breakfast would be good though. Lol!!!
2024년 4월에 1박 숙박함
답변 제공: Manager 님, 2024년 4월 20일
Hello Jennifer,We are glad to hear that you felt respected during your stays with us. Your comfort and well-being are important to us, and we appreciate your feedback. Our team works hard to provide a welcoming environment for all our guests. We will certainly take your breakfast suggestion into consideration for future improvements. Your kind words mean a lot to us, and we hope to welcome you back again soon!

10/10 - 훌륭해요

Kaitlin

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 1박 숙박함
답변 제공: Manager 님, 2024년 4월 19일
Hello Kaitlin,We are thrilled to hear that you had a fantastic experience during your stay with us! If you have any further comments or suggestions, please do not hesitate to contact us directly. We hope to welcome you back soon at our hotel!

8/10 - 좋아요

Lewis

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
별로예요: 편의 시설/서비스
Just ok
2024년 4월에 2박 숙박함
답변 제공: Manager 님, 2024년 4월 17일
Hello Lewis,We appreciate you sharing your feedback with us and regret to hear that your stay was just okay. Our team values all comments as they help us improve our services for future guests. If you have any specific details you'd like to discuss further, please feel free to contact our management team directly. Thank you for choosing to stay with us.

8/10 - 좋아요

Lisa

출장 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 편의 시설/서비스
The staff was amazing! Amanda was very professional and helpful. Property is old, but clean. Serve it's purpose.
2024년 4월에 2박 숙박함
답변 제공: Manager 님, 2024년 4월 12일
Hello Lisa, We are delighted to hear that you found our staff to be amazing, especially Amanda. We appreciate your feedback regarding our property and are glad it served its purpose for your stay. If you have any further comments or require assistance, please do not hesitate to reach out to us.

2/10 - 너무 별로예요

Mike 님, Saint Petersburg

별로예요: 청결 상태, 숙박 시설 상태 및 시설
This hotel was a party house music all night long actually all day. Towels were disgusting. never would I recommend this location to anyone even my worst enemy.
2024년 3월에 1박 숙박함
답변 제공: Manager 님, 2024년 4월 9일
Hello Mike, We appreciate your feedback and regret to hear about your experience. Please reach out to our management team to discuss this matter further and address any concerns you may have.

2/10 - 너무 별로예요

Ivette

별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very outdated. It should not be on Expedia list. I did not feel safe.
2024년 3월에 1박 숙박함
답변 제공: Manager 님, 2024년 4월 5일
Hello Ivette, We're sorry to hear about your experience and appreciate your feedback. Your safety and comfort are our priorities, and we'll pass your comments along to our team for review. Please feel free to reach out to management directly to further discuss your concerns.

8/10 - 좋아요

Vicky

좋아요: 청결 상태, 직원 및 서비스
Only used it to sleep at night. Didn’t like that house keeping knocked on our door at 8:30 in the morning when we were still sleeping to try to clean our room.
2024년 3월에 3박 숙박함
답변 제공: Manager 님, 2024년 4월 5일
Hello Vicky,We apologize for any inconvenience caused by our housekeeping schedule. Your feedback will be shared with the team. We strive to improve our services for all guests' comfort and convenience.

10/10 - 훌륭해요

Miguel

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 1박 숙박함
답변 제공: Manager 님, 2024년 4월 7일
Hello Miguel,We are delighted to hear that you had a fantastic experience at our hotel! We hope to welcome you back soon for another memorable stay.

8/10 - 좋아요

Shawn

출장 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
Place has a clean pool with decent rooms
2024년 3월에 5박 숙박함
답변 제공: Manager 님, 2024년 3월 31일
Hello Shawn,We're delighted to hear you enjoyed our clean pool and found our rooms to be satisfactory. We appreciate your feedback and hope you had a pleasant stay overall. If you have any more comments or suggestions, we invite you to reach out to our management team directly.

8/10 - 좋아요

Shawn

2024년 3월에 2박 숙박함
답변 제공: Manager 님, 2024년 4월 20일
Hello Shawn,We're delighted to hear you had a pleasant stay at our hotel! We hope to welcome you back soon for another enjoyable experience.

10/10 - 훌륭해요

Alan

2024년 3월에 2박 숙박함
답변 제공: Manager 님, 2024년 4월 14일
Hello Alan,We are thrilled to hear that you had a wonderful stay with us! Please do not hesitate to reach out if you have any further comments or suggestions.

2/10 - 너무 별로예요

Robert 님, Miami Beach

출장 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
The pool was nice. Not a very good neighborhood next to the airport.
2024년 3월에 1박 숙박함
답변 제공: Manager 님, 2024년 3월 22일
Hello Robert, We appreciate your feedback on our pool. We understand location preferences vary and recommend reaching out to the hotel management for any further assistance regarding your stay. Thank you for choosing our hotel.

10/10 - 훌륭해요

Maritza

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 3박 숙박함
답변 제공: Manager 님, 2024년 3월 17일
Hello Maritza,We are thrilled to hear that you had a wonderful experience at our hotel! Our team looks forward to welcoming you back again soon for another exceptional stay.

2/10 - 너무 별로예요

John

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Constant Noise. Very Low Class Motel.
2024년 2월에 9박 숙박함
답변 제공: Manager 님, 2024년 3월 14일
Hello John, We are sorry to hear about your experience. Guest feedback helps us improve, and we will address your concerns with our team. We strive to provide a comfortable stay for all our guests.

2/10 - 너무 별로예요

Kayla

아이를 동반한 가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The room had damage to the walls, air conditioning filter needed to be changed (notified front desk and it was never addresse), and smelled bad. Lots of people smoking weed and yelling at all hours of the night. Other vacationers weren't cleaning up after their dogs and there was literally a wall of poop along the fence. Housekeeping stole items. They still haven't refunded my deposit for the room. Hard to enjoy the pool with my son when there was a group of people smoking weed poolside and having conversations not suitable for young ears. I will not be staying here again and I do not recommend it to anyone traveling with kids. They also do not offer breakfast as advertised.
2024년 3월에 6박 숙박함
답변 제공: Manager 님, 2024년 3월 14일
Hello Kayla, We're sorry to hear about your experience and appreciate your feedback. We encourage guests to report any concerns during their stay for immediate assistance. We strive to maintain a comfortable environment for all guests but are unable to control the behavior of others. Regarding your deposit, please reach out to our management team directly for further assistance. Thank you for sharing your thoughts, and we hope you reconsider giving us another chance in the future.

2/10 - 너무 별로예요

Vincent

단체 여행, 출장 여행
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
The room and hotel was. A dump dirty and broken furniture, chipped and marked up , dirty bathrooms rusted fixtures, terrible experience
2024년 3월에 1박 숙박함
답변 제공: Manager 님, 2024년 3월 13일
Hello Vincent, We regret to hear about the issues you encountered during your stay. Your feedback is valuable for our team to address any areas needing improvement. We appreciate you bringing this to our attention and encourage you to reach out to our management for further assistance.

4/10 - 별로예요

lorna

2024년 3월에 2박 숙박함
답변 제공: Manager 님, 2024년 3월 31일
Hello lorna,We value your experience and would love to hear more about your stay. Please reach out to us directly so we can address any concerns you may have had during your time with us.

2/10 - 너무 별로예요

Pasquale

가족 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nothing to like. If you like- Broken mirror, moldy shower curtain and old run down furniture and microwave - this is for you I would avoid it
2024년 3월에 1박 숙박함
답변 제공: Manager 님, 2024년 3월 12일
Hello Pasquale, We appreciate your feedback and regret to hear about your experience. We encourage guests to reach out to our management team directly to address any concerns. Thank you for bringing this to our attention.

2/10 - 너무 별로예요

Cheyenne

출장 여행
별로예요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
First and foremost, the windows look like jail cells which just gives an uneasy vibe. Some stragglers walking around. NO parking. The rooms are decently clean but the theme is tan and turqoise and it gives almost an aztec mudhut vibe. All around just gave me an uneasy feeling. The property itsself is meh, but the surrounding area has some nice stuff going on. I see why its cheap though
답변 제공: Manager 님, 2024년 3월 9일
Hello Cheyenne,We appreciate your feedback and take all comments seriously to improve our guests' experiences. Your observations will be shared with our team. We strive to offer a comfortable stay in a unique ambiance. We hope the surrounding area added to your visit, and we aim to provide affordable rates for all guests.

2/10 - 너무 별로예요

Zach

2024년 3월에 3박 숙박함
답변 제공: Manager 님, 2024년 3월 24일
Hello Zach,We're sorry to hear you didn't fully enjoy your stay. Please don't hesitate to contact us directly with any specific feedback you may have, so we can improve our services for future guests.

6/10 - 괜찮아요

Jared

연인과의 여행, 출장 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
별로예요: 편의 시설/서비스
Area was convenient
2024년 2월에 1박 숙박함
답변 제공: Manager 님, 2024년 3월 5일
Hello Jared, We are delighted to hear that you found our location convenient. Our hotel strives to offer a prime location for our guests to enjoy the area to its fullest potential. Your feedback is greatly appreciated and we hope to welcome you back soon for another enjoyable stay.

10/10 - 훌륭해요

Yenny

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Excellent
2024년 2월에 4박 숙박함
답변 제공: Manager 님, 2024년 3월 5일
Hello Yenny,Your five-star rating is greatly appreciated. We are thrilled to hear that you enjoyed staying in our hotel. Thank you so much, waiting to serve you again!

8/10 - 좋아요

John

2024년 2월에 1박 숙박함
답변 제공: Manager 님, 2024년 3월 3일
Hello John,We appreciate you choosing our hotel for your stay! We hope you had a wonderful time with us and enjoyed our amenities. Please feel free to reach out to us directly with any further feedback you may have so we can continue to improve our services.

4/10 - 별로예요

Michael

별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
The half-lighted Howard Johnson sign on the street was the first indication this property was getting old and tired. It was budget priced, but he dim light in the shower area, malfunctioning shower head and a large gap under the door that allows plenty of light and who knows what else into the room were a just a few of my disappointments.
2024년 2월에 1박 숙박함
답변 제공: Manager 님, 2024년 2월 27일
Hello Michael, We appreciate your feedback and apologize for any inconvenience you experienced during your stay. We take all guest comments seriously and will address these concerns with our team for improvement. Your insights are valuable to us in enhancing our guest experience.

10/10 - 훌륭해요

richard 님, Pompano beach

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 1박 숙박함
답변 제공: Manager 님, 2024년 2월 28일
Hello richard,Your five-star rating is greatly appreciated. We are thrilled to hear that you enjoyed staying in our hotel. Thank you so much, waiting to serve you again!

8/10 - 좋아요

Natalie

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
Nice
2024년 2월에 2박 숙박함
답변 제공: Manager 님, 2024년 2월 27일
Hello Natalie,Thank you for choosing our hotel for your accommodation needs and glad to know that you find it nice. We hope to welcome you back in the future for another enjoyable experience.

6/10 - 괜찮아요

Stella

2024년 2월에 1박 숙박함
답변 제공: Manager 님, 2024년 2월 24일
Hello Stella,We appreciate you choosing our hotel for your stay. Should you have any concerns or feedback, please do not hesitate to contact us directly. We value your experience and would love to hear from you.

10/10 - 훌륭해요

Rand

OK
2024년 2월에 2박 숙박함
답변 제공: Manager 님, 2024년 2월 29일
Hello Rand,We regret to hear your experience did not meet expectations and apologize for any inconvenience caused. Feedback like yours is valuable to us as we continually strive to improve our services. Please feel free to reach out to our management team directly to further discuss your concerns.

8/10 - 좋아요

Mathias

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Das Zimmer war mit Fön Kaffeemaschine Mikro und Kühlschrank ausgestattet. Es war sauber und gepflegt.
2024년 2월에 1박 숙박함
답변 제공: Manager 님, 2024년 2월 23일
Hello Mathias,Wir freuen uns zu hören, dass Sie die Ausstattung und Sauberkeit Ihres Zimmers genossen haben. Wir legen Wert auf Komfort und Sauberkeit für unsere Gäste. Vielleicht kommen Sie bald wieder, um erneut einen angenehmen Aufenthalt zu genießen!

10/10 - 훌륭해요

Scott

가족 여행
좋아요: 편의 시설/서비스
Front desk Gigi was awesome. Room clean and suitable. Facilities were good as well
2024년 2월에 1박 숙박함
답변 제공: Manager 님, 2024년 2월 22일
Hello Scott,We are thrilled to hear that you had a positive experience with Gigi at the front desk and enjoyed the cleanliness of your room along with our facilities. Feedback like yours motivates us to continue providing exceptional service to all our guests. Thank you for sharing your experience with us!

2/10 - 너무 별로예요

simon

2024년 2월에 1박 숙박함
답변 제공: Manager 님, 2024년 3월 22일
Hello simon, We're sorry to hear that your experience did not meet your expectations. Please feel free to reach out to us directly so we can address any concerns you may have. Hope to welcome you back in the future to provide a better experience.

2/10 - 너무 별로예요

Koby

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
I didn’t go in due to much deposit
2024년 2월에 1박 숙박함
답변 제공: Manager 님, 2024년 2월 16일
Hello Koby,Thank you for sharing your feedback. We apologize for any inconvenience with the deposit requirement. We strive to maintain a high standard and provide a secure environment for our guests. We appreciate your understanding and hope to have the opportunity to welcome you in the future.

6/10 - 괜찮아요

Chris

2024년 1월에 4박 숙박함
답변 제공: Manager 님, 2024년 2월 17일
Hello Chris,We appreciate you choosing to stay with us! Please feel free to reach out to us with any specific feedback you may have from your recent visit. We hope to welcome you back soon for an even better experience!

2/10 - 너무 별로예요

Pam 님, Caledon

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Hotel room was filthy and smelly. Check in person was rude, check in through a barred up window which shows safety concerns. We check out after the first night even though we paid for 2.
2024년 2월에 2박 숙박함
답변 제공: Manager 님, 2024년 2월 17일
Hello Pam, We sincerely apologize for the inconvenience you experienced during your recent stay. We strive to provide a clean and pleasant environment for all our guests, and we regret that your room did not meet our usual standards. We will address this issue with our housekeeping team to ensure it doesn't happen again. As for the check-in process, we will look into improving our procedures to create a more welcoming atmosphere for our guests. Thank you for bringing these concerns to our attention.

4/10 - 별로예요

George

별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
People were outside playing music all hours of the night and day. Room was newly psinted but nothing repaired. Its not worth it and seems unsafe
2024년 2월에 3박 숙박함
답변 제공: Manager 님, 2024년 2월 15일
Hello George, Thank you for sharing your feedback. We apologize for any inconvenience caused by the noise outside the hotel. We strive to maintain a comfortable atmosphere for all our guests and will take your comments into consideration for future improvements. We appreciate your observations regarding the room condition and will address this matter promptly. Your safety is our utmost priority and we ensure that all necessary precautions are in place. Your comments help us enhance the guest experience, and we hope to have the opportunity to welcome you back in the future.

10/10 - 훌륭해요

Sharon ann

좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
별로예요: 청결 상태
Just thank you!!!😊
2024년 2월에 2박 숙박함
답변 제공: Manager 님, 2024년 2월 14일
Hello Sharon ann,Thank you for taking the time to leave us a review! We appreciate your positive feedback and are delighted to hear that you had a great experience at our hotel. Our team strives to provide exceptional service and we're glad that we exceeded your expectations. If you have any future travel plans, we look forward to welcoming you back to our hotel.

10/10 - 훌륭해요

Monica

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The staff was excellent friendly, the only issue I experienced was the light bibles where out Besides that 👍
2024년 1월에 4박 숙박함
답변 제공: Manager 님, 2024년 2월 10일
Hello Monica,Thank you for your positive feedback regarding our friendly staff. We appreciate your feedback regarding the issue with the light bulbs, and apologize for any inconvenience caused. We will certainly address this matter with our maintenance team to ensure it doesn't happen again in the future.

4/10 - 별로예요

Barbara

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Lo primero no es la propiedad q aparece en la.foto nada q ver sucio viejo las accesorios d adentro d la habitacion las housekeeping gritan en los pasillos pesimo lugar
2024년 1월에 1박 숙박함
답변 제공: Manager 님, 2024년 1월 31일
Hello Barbara, We apologize for any disappointment you may have experienced during your stay. Our team strives to maintain a clean and comfortable environment for our guests. If you have any specific concerns, please feel free to contact our management team directly.

10/10 - 훌륭해요

James

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 1월에 1박 숙박함
답변 제공: Manager 님, 2024년 1월 25일
Hello James,We're thrilled to hear that you had a fantastic experience during your stay with us! It was a pleasure having you as our guest and we appreciate your kind words. If you have any further comments or suggestions, please feel free to reach out to us directly. We hope to see you again soon for another memorable stay.

2/10 - 너무 별로예요

Joseph

2024년 1월에 1박 숙박함
답변 제공: Manager 님, 2024년 1월 20일
Hello Joseph,We apologize for any issues you experienced during your stay with us. We appreciate your feedback and encourage you to reach out to our hotel directly so we can address any concerns you may have had. We value your satisfaction and strive to provide the best experience for our guests.

2/10 - 너무 별로예요

Joel

아이를 동반한 가족 여행, 가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
El recibimiento 2 personas acostadas en la entrada también una camioneta con las puertas abiertas y la música altísima , la del front desk novia do con un cliente y pésima actitud ,la piscina estaba tan sucia q era verde yo no recomiendo este lugar para nada yo no me quede en ese lugar y todavía no me quieren devolver el dinero y les dije q cancelaran la reservación la respuesta fue q solo la puede cancelar aquíen se la compré expedia ahora expedía tampoco me quiere devolver el dinero
2024년 1월에 2박 숙박함
답변 제공: Manager 님, 2024년 1월 20일
Hello Joel,I apologize for the inconvenience you encountered during your stay. However, as you booked through Expedia, I kindly advise you to reach out to their customer service for assistance with the refund. We value your feedback and will address the issues you mentioned appropriately. Thank you for bringing this to our attention.

6/10 - 괜찮아요

Leonardo

2024년 1월에 1박 숙박함
답변 제공: Manager 님, 2024년 1월 18일
Hello Leonardo, We appreciate you taking the time to rate our hotel. If there is anything specific that you would like to share with us regarding your stay, please don't hesitate to reach out to us directly. We value your feedback and hope to have the opportunity to welcome you back in the future.

10/10 - 훌륭해요

Petra

2024년 1월에 1박 숙박함
답변 제공: Manager 님, 2024년 1월 17일
Hello Petra,We are thrilled to hear that you had a fantastic stay with us! Our team always strives to provide exceptional service and ensure that our guests have a memorable experience. If you have any further comments or suggestions, please feel free to reach out to us directly. We look forward to welcoming you back in the future!

10/10 - 훌륭해요

Michael

2023년 12월에 11박 숙박함
답변 제공: Manager 님, 2024년 1월 9일
Hello Michael,We are thrilled to hear that you had a fantastic stay with us! It was our pleasure to provide you with a great experience during your time at our hotel. If you have any additional feedback or if there is anything else we can do to further enhance your future stays, please do not hesitate to let us know. We hope to welcome you back soon for another wonderful stay!

2/10 - 너무 별로예요

Karissa

가족 여행
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 2박 숙박함
답변 제공: Manager 님, 2023년 12월 31일
Hello Karissa,We apologize for any inconvenience you may have experienced during your stay. We encourage you to reach out to our hotel directly so we can address any specific issues you encountered. Your satisfaction is our top priority and we value your feedback. We hope to have the opportunity to host you again in the future and provide you with a more enjoyable experience.

2/10 - 너무 별로예요

실제 이용하신 고객

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
No breakfast, no cleanliness, non-friendly staff
2023년 12월에 1박 숙박함
답변 제공: Manager 님, 2023년 12월 30일
Dear Guest, Thank you for taking the time to share your feedback with us. We apologize for any inconvenience you experienced during your stay. We value cleanliness and guest satisfaction, so we will address your concerns with our staff. Should you have any further questions or comments, please do not hesitate to reach out to our management team directly.

4/10 - 별로예요

Virgil

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 12월에 2박 숙박함
답변 제공: Manager 님, 2023년 12월 28일
Hello Virgil, We apologize for any inconvenience you may have experienced during your stay. We encourage you to reach out to our hotel directly so that we can address any concerns you may have had. We value the feedback of our guests and strive to provide exceptional service to all.

8/10 - 좋아요

Alan

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 3박 숙박함
답변 제공: Manager 님, 2023년 12월 19일
Hello Alan,We appreciate your recent stay at our hotel and we're glad to hear you had a positive experience. If you have any further feedback or suggestions to share, please don't hesitate to contact our hotel directly. We value your input and hope to welcome you back in the future for another enjoyable stay.