외관

멘로 파크 호텔 여행 후기

4 out of 5
멘로 파크 호텔
Terryland, Headford Road, Galway, Galway

이용 후기

9.2

매우 훌륭해요

평점 10 - 훌륭해요. 1000개 이용 후기 중 644개" "
평점 8 - 좋아요. 1000개 이용 후기 중 289개" "
평점 6 - 괜찮아요. 1000개 이용 후기 중 50개" "
평점 4 - 별로예요. 1000개 이용 후기 중 14개" "
평점 2 - 너무 별로예요. 1000개 이용 후기 중 3개" "

9.4/10

청결 상태

9.4/10

직원 및 서비스

9.0/10

편의 시설/서비스

9.2/10

숙박 시설 상태 및 시설

9.2/10

친환경

이용 후기

8/10 - 좋아요

HyangJung

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
리모델링 잘했지만 오래된 건물이긴 해요!
3박했는데 일단 접근성은 매우 좋았어요~버스타고 골웨이 중심가나 바다 등등 왔다 갔다 놀러다니기 편합니다. 입구나 엘리베이터 등 리모델링이 잘 되어 굉장히 새 건물처럼 보이는데요~방 문이나 안쪽 쇼파, 화장실을 보면 오래된 건물인 걸 알 수 있어요. 저희는 조용히 잘 묵긴 했지만 복도에서 조금만 떠들어도 다 들릴 만큼 문쪽 방음은 전혀 안되는 것 같아요. 그래도 침대는 넓고 푹신하고 방도 매우 넓었습니다. 그리고 화장실이 가장 아쉬운 부분이었는데요. 공간은 굉장히 넓고 좋았지만 화장실에서 소변냄새가 좀 나더라구요ㅠㅠ 환풍기를 종일 틀어놓으면 괜찮긴 한데...딱 처음 들어갔을 때 나는건 어쩔수 없는 것 같아요. 변기에서 나는게 아니라 샤워 배수관쪽에서....물론 그건 사용한 손님들의 잘못이지만요ㅠㅠ 그리고 커피포트가 방치된 지 좀 된 것 같았어요.(이 두 가지는 저희가 사용했던 방만 그럴수도 있겠죠?) 조식은 아일랜드에서 묵었던 3곳의 호텔 중 가장 만족스러웠어요! 메뉴도 다양하고 공간도 널찍하고 굉장히 신선하고 맛있었답니다. 전 이용해 보지 않았지만 Bar도 넓고 좋았어요! 그리고 가장 좋았던 점~인지도가 있는 호텔이라 그런지 모허절벽이나 카일모어수도원 투어시 이용했던 랠리투어? 에서 호텔 앞까지 와주더라구요~참고하시면 좋을 것 같아요. 조식 먹고 딱 호텔 앞에서 버스타고 가니 정말 편했답니다.
2019년 8월에 2박 숙박함
답변 제공: Guest Relations Manager 님, 2019년 8월 30일
A chara, Thank you very much for your rating.We are hope to welcome you back in the future. Kind Regards, Maeve Guest Relations

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Clean room, Nice staff in hotel. There is 2km from the galway town. I really satisfied with room conditions & breakfast. All of the Breakfast menu is fresh & delicious. I recommend this hotel if someone stay galway with a car. Not too far
2019년 7월에 1박 숙박함
답변 제공: Guest Relations Manager 님, 2019년 7월 12일
A chara, Thank you very much for your review and recommendation.We are delighted that you had such a great stay with us and that you felt so well looked after by our team.We hope to welcome you back in the future. Kind Regards, Maeve Guest Relations

10/10 - 훌륭해요

Aime 님, Fort worth

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We had lost our cell phone in a taxi. The staff went above and beyond to assist us in retrieving it. There was an issue at check in that they quickly adddressed and were so gracious. Absolutely loved our stay!
2024년 3월에 1박 숙박함
답변 제공: Guest Relations Manager 님, 2024년 3월 18일
Dear Aime, Thank you so much for your lovely review. We were delighted that you your friend was reunited with her phone before you left for Howth ! We hope that you enjoyed the rest of your travels and that we might see you again in the future.Kind Regards,MaeveGuest Relations

10/10 - 훌륭해요

Noelle

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Hotel very clean with friendly staff. Lovely breakfast.
2024년 3월에 2박 숙박함
답변 제공: Guest Relations Manager 님, 2024년 3월 13일
Dear Noelle, Thank you very much for your 5/5 rating. We are so happy to note that you enjoyed your stay so thoroughly and we hope that we will have the opportunity to welcome you back in the future.Kind Regards,MaeveGuest Relations

10/10 - 훌륭해요

Claire

2024년 3월에 1박 숙박함
답변 제공: Guest Relations Manager 님, 2024년 3월 13일
Dear Claire, Thank you very much for your 5/5 rating. We are so happy to note that you enjoyed your stay so thoroughly and we hope that we will have the opportunity to welcome you back in the future.Kind Regards,MaeveGuest Relations

10/10 - 훌륭해요

JACQUELINE

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: Menlo Park Hotel 님, 2024년 3월 12일
Dear Jacqueline, Thank you for your lovely 5/5 review! We are delighted to read that you enjoyed your recent stay with us, and we hope to see you again soon. Kind regards,Laura-AnneFront Office Manager

10/10 - 훌륭해요

Deirdre

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
.
2024년 3월에 1박 숙박함
답변 제공: Menlo Park Hotel 님, 2024년 3월 11일
Dear Deirdre, Thank you very much for taking the time to review our hotel and for your 5/5 score - we are delighted that you enjoyed your stay with us and we hope to see you again soon.Kind regards,Laura-AnneFront Office Manager

10/10 - 훌륭해요

Aoife

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Such comfy bed and pillows and gorgeous bath in room
2024년 2월에 1박 숙박함
답변 제공: Menlo Park Hotel 님, 2024년 2월 19일
Dear Aoife, Thank you so much for your 5/5 review - we are delighted that you enjoyed your recent stay with us. We invest in good quality mattresses so it is great to hear you found our bed & pillows so comfy. Thank you for booking with us and we hope you will visit again soon.Kind regards,Laura-AnneFront Office Manager

10/10 - 훌륭해요

MAIREAD

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I thought the Metro Park was fantastic: beautiful spaces, terrific, friendly, personable staff, great room, fantastic breakfast, just a lovely quiet friendly elegant ambience throughout. Every single staff member I had contact with was excellent. I asked for a quiet room and I got a genuinely quiet room. Amazing value. The location of the hotel is a bit challenging if you don't have a car. It's about a 25 minute walk to Galway city centre, which isn't far, but it's not a pedestrian-friendly walk, as the route is really designed for vehicles. There is a footpath of course, and a bus. However, during my two-day stay there was a lot of frost and I didn't actually walk as I usually would. I got a taxi very easily both days.
2024년 1월에 2박 숙박함
답변 제공: Guest Relations Manager 님, 2024년 1월 22일
Dear Mairead, Thank you so much for your lovely review. We are so happy to read your fantastic feedback. We hope that we will have the opportunity to welcome you back for another visit in less frosty weather!Kind Regards,MaeveGuest Relations

10/10 - 훌륭해요

Lukas

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2024년 1월에 2박 숙박함
답변 제공: Guest Relations Manager 님, 2024년 1월 10일
Dear Lukas, Thank you so much for your 5/5 rating. It really means so much to us to know that you enjoyed your stay so thoroughly and we hope that we will have the opportunity to welcome you back in the future.Kind Regards,MaeveGuest Relations

6/10 - 괜찮아요

Ada

2024년 1월에 1박 숙박함
답변 제공: Guest Relations Manager 님, 2024년 1월 28일
Dear Ada, We are disappointed to note your score. We are sorry to know that we did not meet your expectations on this ocassion. We would welcome any specific feedback you would like to provide us with, in order to follow up on any issues that we could follow up on.Kind Regards,MaeveGuest Relations

10/10 - 훌륭해요

Dara

2023년 12월에 1박 숙박함
답변 제공: Menlo Park Hotel 님, 2023년 12월 14일
Thank you Dara for your 10/10 review - we are delighted you enjoyed your stay with us and we hope to see you again soon. Kind regards,Laura-AnneFront Office Manager

10/10 - 훌륭해요

Olivia

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Impressive
Very impressive would recommend it just feel very expensive price for room only
2023년 12월에 1박 숙박함
답변 제공: Guest Relations Manager 님, 2023년 12월 5일
Dear Olivia, Thank you for your feedback. We are delighted to know that you did enjoy your overall stay with us. Thank you also for your feedback regarding the rate is something that we watch closely to ensure that we are very competitively priced with other hotels in the area and it is something we will continue to do. We hope to welcome you back in the future.Kind Regards,MaeveGuest Relations

10/10 - 훌륭해요

John

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Stayed there at the weekend, great hotel at a great price, very close to city so great location also. Will definitely be staying there again.
2023년 12월에 1박 숙박함
답변 제공: Guest Relations Manager 님, 2023년 12월 5일
Dear John, Thank you so much for your lovely review. We are delighted that you you enjoyed your stay with us so thoroughly and that you will return in the future. We look forward to being able to welcome you.Kind Regards,MaeveGuest Relations

8/10 - 좋아요

Leonel

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Muito bom custo x benefício
Ótima opção para quem está de carro. Hotel grande, muito bom restaurante, fácil estacionamento, staff gentil e feliz. 10min de caminhada para o centro da cidade. Café da manhã excelente.
2023년 10월에 3박 숙박함
답변 제공: Menlo Park Hotel 님, 2023년 11월 30일
Dear Leonel, Thank you for your lovely review. We are delighted to hear you enjoyed your stay with us, and that you found our restaurant and breakfast excellent, and our staff so kind and happy! Hopefully we will see you again someday soon. Kind regards,Laura-AnneFront Office Manager

10/10 - 훌륭해요

Mary

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Comfortable and friendly Nice food and good Guinness Friendly and helpful staff
2023년 11월에 1박 숙박함
답변 제공: Menlo Park Hotel 님, 2023년 11월 30일
Hi Mary, Thank you very much for your 5/5 review - we are delighted you enjoyed your stay so much, and I will pass on your lovely comments to the rest of the team. We are known for having a lovely creamy pint of Guinness in our bar, so it's great to hear you got to enjoy it!Kind regards,Laura-AnneFront Office Manager

10/10 - 훌륭해요

Claude

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The Menlo Hotel has been very quiet. The hotel is not too far from the center of Galway and has a good restaurant and bar.
2023년 11월에 2박 숙박함
답변 제공: Menlo Park Hotel 님, 2023년 11월 24일
Dear Claude, Thank you for your 5/5 review! We are delighted you enjoyed your stay with us so much, and we hope to see you again soon. Kind regards,Laura-AnneFront Office Manager

10/10 - 훌륭해요

Gary

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Convenient location to airport and car rentals. Like most airport site streets are busy.
2023년 11월에 1박 숙박함
답변 제공: Guest Relations Manager 님, 2023년 11월 13일
Hello Gary, I think you may have the wrong hotel as we are in Galway that does not currently have a functioning airport and would not be located close to there. We hope you did enjoy your stay in our hotel and happy to knwo that you did enjoy a stay elsewhere also!Kind Regards,MaeveGuest Relations

10/10 - 훌륭해요

Gérard

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 2박 숙박함
답변 제공: Menlo Park Hotel 님, 2023년 11월 9일
Dear Gérard,Thank you for your 10/10 review - we are delighted that you enjoyed your stay with us, and hope to see you again soon. Kind regards,Laura-AnneFront Office Manager

10/10 - 훌륭해요

Sean

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
From check in to check out it was a extremely pleasant stay.
2023년 11월에 1박 숙박함
답변 제공: Guest Relations Manager 님, 2023년 11월 8일
Dear Sean, Thank you so much for your 5/5 rating and kind words, we are delighted that you enjoyed your overall stay with us and we hope that we will have the opportunity to welcome you back in the future.Kind Regards,MaeveGuest Relations

10/10 - 훌륭해요

Raymond

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 1박 숙박함
답변 제공: Guest Relations Manager 님, 2023년 11월 6일
Dear Raymond, Thank you very much for your 10/10 rating. We are delighted to know that you enjoyed your overall stay with us. We are delighted that you enjoyed your overall stay with us and we hope that we will have the opportunity to welcome you back in the future.Kind Regards,MaeveGuest Relations

10/10 - 훌륭해요

Erin

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
We had an excellent stay here. The staff was courteous and friendly. Special shout out to bartender Matthew for making an excellent cocktail and stimulating banter.
2023년 10월에 2박 숙박함
답변 제공: Guest Relations Manager 님, 2023년 11월 1일
Dear Erin, Thank you so much for your lovely 10/10 review. We are so happy to know that you had a fantastic stay with us and especially that Matthew had such an impact on your stay. He was very happy to receive a special mention. We hope to welcome you back in the future.Kind Regards,MaeveGuest Relations

10/10 - 훌륭해요

Eileen

Great place to stay and very convenient location
2023년 10월에 2박 숙박함
답변 제공: Guest Relations Manager 님, 2023년 10월 31일
Dear Eileen, Thank you so much for your 5/5 rating, we are absolutely delighted to know that you enjoyed your stay with us so thoroughly and we hope that we will have the opportunity to welcome you back in the future.Kind Regards,MaeveGuest Relations

10/10 - 훌륭해요

Joseph

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 1박 숙박함
답변 제공: Guest Relations Manager 님, 2023년 10월 31일
Dear Joseph, Thank you so much for your 10/ 10 rating. We are delighted to know that you enjoyed your overall stay with us and we hope that we will have the opportunity to welcome you back in the future.Kind Regards,MaeveGuest Relations

10/10 - 훌륭해요

Rosaleen

2023년 10월에 1박 숙박함
답변 제공: Guest Relations Manager 님, 2023년 10월 26일
Dear Rosaleen, Thank you so much for your 10/10 rating, we are so pleased to knwo that you enjoyed your stay with us so thoroughly and we hope that we will have the opportunity to welcome you back in the future.Kind Regards,MaeveGuest Relations

8/10 - 좋아요

Vincent

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Vacation
Our room faced the rear parking lot. Each day we were awakened early by loud trucks in the lot. The food was very good and the hotel is located within a short distance to downtown.
2023년 10월에 2박 숙박함
답변 제공: Guest Relations Manager 님, 2023년 10월 26일
Dear Vincent, Thank you for your feedback. We are pleased that you enjoyed your overall stay with us thought we do apologise for the noise disruption you experienced. We have a system in place for our deliveries that works well but unfortunately, the storm that happened at that time meant that the deliveries were disrupted and saw different drivers than the usual ones on our route and they had not been informed of this system by their companies. We really do apologise for this and hope that we might have another chance to welcome you back without that same issue.Kind Regards,MaeveGuest Relations

10/10 - 훌륭해요

Marc

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Beautiful hotel, great parking and resraurant
2023년 9월에 1박 숙박함
답변 제공: Guest Relations Manager 님, 2023년 10월 20일
Dear Marc, Thank you fvery much for your 5/5 rating and kind words. We are so happy to know that you enjoyed your stay so thoroughly and we really hope that we will have the opportunity to welcome you back in the future.Kind Regards,MaeveGuest Relations

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 2박 숙박함
답변 제공: Guest Relations Manager 님, 2023년 10월 17일
A chara, Thank you for your rating. We are pleased to know that you enjoyed your overall stay with us and we hope that we will have the opportunity to welcome you back in the future.Kind Regards,MaeveGuest Relations

10/10 - 훌륭해요

Joshua

2023년 10월에 1박 숙박함
답변 제공: Guest Relations Manager 님, 2023년 11월 6일
Dear Joshua, Thank you very much for your 5/5 rating. We are delighted to know that you enjoyed your overall stay withus. We are delighted that you enjoyed your overall stay with us and we hope that we will have the opportunity to welcome you back in the future.Kind Regards,MaeveGuest Relations

10/10 - 훌륭해요

Anne

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Lovely welcoming hotel
Hotel is ideally situated to avoid city centre traffic, free parking and an easy 25 min walk to all attractions or a taxi. The staff were friendly and very helpful. We ate in the bar/restaurant both nights and the food was excellent as were the breakfast. Will definitely stay again when we return to Galway
2023년 10월에 2박 숙박함
답변 제공: Guest Relations Manager 님, 2023년 10월 17일
Dear Anne, Thank you so much for your lovely 10/10 rating and recommendation. We are delighted to know that you enjoyed your stay with us so thoroughly and we hope that we will have the opportunity to welcome you back in the future.Kind Regards,MaeveGuest Relations

10/10 - 훌륭해요

Caroline

Tres bien
2023년 9월에 1박 숙박함
답변 제공: Guest Relations Manager 님, 2023년 10월 16일
Dear Caroline, Thank you very much for your 5/5 rating , we are delighted to know that you had a lovely stay with us and we hope that we will have the opportunity to welcome you back in the future.Kind Regards,MaeveGuest Relations

8/10 - 좋아요

mary

2023년 10월에 1박 숙박함
답변 제공: Guest Relations Manager 님, 2023년 10월 13일
Dear Mary, Thank you for your feedback. We are pleased to know that you enjoyed your overall stay with us and we hope that we will have the opportunity to welcome you back in the future.Kind Regards,MaeveGuest Relations

6/10 - 괜찮아요

Irene

가족 여행
별로예요: 청결 상태
The bath towel was all torn. Not the cleanest experience.
2023년 10월에 1박 숙박함
답변 제공: Guest Relations Manager 님, 2023년 10월 10일
Dear Irene, Thank you for your feedback. We are really sorry to know that you felt the cleanliness was not at the standard you were expecting.This is something we place a huge emphasis on and usually receive great feedback about so it is disappointing that you did not feel that.I have passed your feedback on and would welcome any more specific feedback you might have in order to follow up in the most appropriate manner. Kind Regards,MaeveGuest Relations

8/10 - 좋아요

Barbara

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Easy access to this hotel. Parking was easy. Lobby and common areas very nice. Room was a bit beat up, carpet stained, etc. Staff was excellent.
2023년 10월에 1박 숙박함
답변 제공: Guest Relations Manager 님, 2023년 10월 10일
Dear Barbara, Thank you for your feedback.We are pleased to note that you did enjoy your overall stay with us. Thank you also for oyur comment regardign your room, we will be starting a refurbishment project in the coming weeks and this room will some lovely changes very soon. We do hope to welcome you back. Kind Regards,MaeveGuest Relations

2/10 - 너무 별로예요

Frances

가족 여행
The earliest checkin time on the day of arrival was 4pm. After we got off our flight at Shannon Airport at 7.15pm there was an answer phone message informing us that they had resold our room and cancelled our booking as we were deemed to be a “no show”. Their only suggestion was to “find another hotel”. How can they deem us a no show just 3 hours after the earliest checkin? This was supposedly a 4 star hotel and the only last minute option was to downgrade to 3 star on our special milestone birthday celebration trip. Appalling treatment of customers
2023년 10월에 2박 숙박함
답변 제공: Guest Relations Manager 님, 2023년 10월 6일
Dear Frances, While the ultimate result was that your room was cancelled, it was not done carelessy as you depict and of course, we do regret the fact that we had to cancel it. To explain, we had , in fact made numerous attempts prior to and on the day of your arrival to confirm that you were still planning to stay with us.This included at least 3 phone calls and 2 emails.Of course, we know now from your review that you were travelling on that day but we had also tried to contact you a couple of days before your arrival -to no avail. Finally, we tried to charge the card provided to guarantee the booking and it declined. This was when we had to make the decision to release the rooms. Had you responded to any one of the attempts we made to contact you to confirm that you were still arriving, we would not have cancelled the booking, no matter what time you were due to arrive but we were left in a situation where these were the last 2 rooms available in the hotel. It is also completely disingenuous to claim that you were told just to find another hotel. We did, in fact ,arrange an alternative stay for you, so to claim otherwise is false. Again, we don't want to take away from the fact that we did regretfully, have to cancel your booking and we absolutely understand that you are upset by this but we do need to clarify events as they happened from our side as your review depicts a very different situation. Kind Regards,MaeveGuest Relations

10/10 - 훌륭해요

Matthew

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
A nice hotel in close proximity to bus service to city centre.
2023년 9월에 1박 숙박함
답변 제공: Guest Relations Manager 님, 2023년 10월 2일
Dear Matthew, Thank you for your 5/5 rating and kind words. We are delighted that you enjoyed your overall stay with us and we hope that we will have the opportunity to welcome you back in the future.Kind Regards,MaeveGuest Relations

6/10 - 괜찮아요

Melanie

연인과의 여행
좋아요: 직원 및 서비스
The hotel looks very nice from the outside. There are enough parking spaces available. The breakfast buffet offers many different dishes and drinks. Unfortunately, there is a very strong smell of food in the entrance area. We had a room with the windows above the kitchen. So when we ventilated it smelled like stale grease and unfortunately also at night. The room was also not very clean and a bit run down. The bathroom was rather dirty. It takes 30 minutes to walk to the centre of Galway.
2023년 9월에 1박 숙박함
답변 제공: Guest Relations Manager 님, 2023년 10월 3일
Dear Melanie, We are pleased to know that you did enjoy some aspects of your stay but do apologise that there were some that you were not quite so satisfied with. We do take on board your feedback and I can confirm that we will soon be starting a big refurbishment project which will see some lovely changes very soon. We do hope that we will have another opportunity to welcome you back for a more satisfactory stay in the future.Kind Regards,MaeveGuest Relations

10/10 - 훌륭해요

Lori

연인과의 여행
좋아요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Very nice hotel.
2023년 9월에 2박 숙박함
답변 제공: Guest Relations Manager 님, 2023년 10월 2일
Dear Lori, Thank you very much for your 5/5 rating, we are so pleased to know that you enjoyed your overall stay with us and we hope that we will have the opportunity to welcome you back in the future.Kind Regards,Maeve Guest Relations

10/10 - 훌륭해요

Theresa

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great place to stay great restaurant and bar area and rooms were also very clean
2023년 9월에 2박 숙박함
답변 제공: Guest Relations Manager 님, 2023년 10월 2일
Dear Theresa, Thank you so much for your 5/5 rating and kind words. We are so pleased to note that you enjoyed your stay so thoroughly and we hope that we will have the opportunity to welcome you back in the future.Kind Regards,MaeveGuest Relations

8/10 - 좋아요

Grant

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 9월에 1박 숙박함
답변 제공: Guest Relations Manager 님, 2023년 10월 2일
Dear Grant, Thank you for your rating. We are pleased to note that you enjoyed your stay with us and we hope that we will have the opportunity to welcome you back in the future.Kind Regards,Maeve Guest Relations

4/10 - 별로예요

Kevin 님, Rancho Santa Fe

연인과의 여행
별로예요: 편의 시설/서비스
All day and night slamming hotel doors. Shocking how loud it was. Inconsiderate hotel guests or shoddy doors? If you’d like to sleep, maybe this isn’t the best place to be. Exhausted.
2023년 9월에 2박 숙박함
답변 제공: Guest Relations Manager 님, 2023년 10월 3일
Dear Kevin, Thank you for your feedback. We are very sorry to read your feedback. This wouldn't be an ongoing problem here but we will certainly monitor it closely to ensure it doesn't become one. We would always welcome the opportunity to try and deal with any problems as they arise as we then have the chance to try and fix it and not let it ruin someones stay. We do hope that we will have another opportunity to welcome you back for a more peaceful stay with us in the future.Kind Regards,MaeveGuest Relations

10/10 - 훌륭해요

Amanda

연인과의 여행
좋아요: 직원 및 서비스, 편의 시설/서비스
The property was beautiful, staff were amazing, food was excellent, eaay walk to downtown, special shout out to Katie and Laura Ann, theyvwere ao helpful we appreciated everything you did for us! Made our anniversary holiday so special
2023년 9월에 2박 숙박함
답변 제공: Guest Relations Manager 님, 2023년 9월 26일
Dear Amanda, Thank you so much for your 5/5 rating and kind words. We are so delighted to know that you enjoyed your anniversary break so much and that Kate and Laura-Anne had such an impact on this. We hope that we might have the opportunity to welcome you back in the future.Kind Regards,MaeveGuest Relations

6/10 - 괜찮아요

Joshua

좋아요: 직원 및 서비스, 객실의 편안함
Decent value in Galway
Overall decent value in Galway. The front desk staff were friendly and very helpful. Location was a bit outside of town center but overall pretty convenient. Ample free parking. Breakfast was good. The room was comfortable and clean enough but some stains on the carpet and the room was pretty hot making sleep a little difficult. No refrigerators in the rooms which was too bad as we were carrying food.
2023년 9월에 2박 숙박함
답변 제공: Guest Relations Manager 님, 2023년 9월 19일
Dear Joshua, Thank you for your feedback. We are pleased to know that you enjoyed your overall stay, though we do apologise that there were a couple of aspects of your stay that were not completely correct. We will pass on your feedback for discussion.Just in relation to the refrigerators, we do have a small number of them which can be requested when making your booking or even while you are here. We hope to welcome you back in the future.Kind Regards,MaeveGuest Relations

10/10 - 훌륭해요

Rodick 님, Edmonton

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Excellent food and the staff from check in to check out were all fantastic.
2023년 9월에 2박 숙박함
답변 제공: Guest Relations Manager 님, 2023년 9월 19일
Dear Rodick, Thank you very much for your 5/5 rating, it really means so much to us to know that you had such a fantastic stay with us and we really hope that we will have the opportunity to welcome you back in the future.Kind Regards,MaeveGuest Relations

10/10 - 훌륭해요

Kelley

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was very nice and staff very friendly
2023년 9월에 2박 숙박함
답변 제공: Guest Relations Manager 님, 2023년 9월 15일
Dear Kelley, Thank you so much for your 5/5 rating, it truly makes us so happy to know that you had such a fantastic stay with us and we hope that we will have the opportunity to welcome us back in the future.Kind Regards,MaeveGuest Relations

10/10 - 훌륭해요

Kim

2023년 9월에 2박 숙박함
답변 제공: Menlo Park Hotel 님, 2023년 9월 15일
Hi Kim, Thank you for taking the time to review our hotel and for your 10/10 score. We are delighted you enjoyed your stay so much with us, and hope to see you again soon. Kind regards,Laura-AnneFront Office Manager

6/10 - 괜찮아요

Dick

단체 여행
좋아요: 직원 및 서비스
Upon entering the room there was a bad smell. After removing shoes we noticed the carpet was wet from a plumbing leak somewhere.
2023년 9월에 1박 숙박함
답변 제공: Guest Relations Manager 님, 2023년 9월 12일
Dear Dick, Thank you again for your feedback. We were able to establish the cause of the wet carpet and were able to fix it after you left. This is why feedback is so vital to our fixing any issues as they crop up.We would have been happier to have been able to try and figure it out when you came into the room rather than when you were checking out but you did say that you had forgotten about it after a few minutes so we are happy about that. We hope to welcome you back in the future.Kind Regards,MaeveGuest Relations

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Had a great stay. The staff was super welcoming and friendly. Great location within walking distance to shopping and a short bus ride to downtown (or a 20 minute walk). One of our favorite last minute booking on our vacation to Ireland.
2023년 9월에 1박 숙박함
답변 제공: Menlo Park Hotel 님, 2023년 9월 11일
Dear guest, Thank you so much for your 10/10 review - we are delighted you enjoyed your stay with us so much and thank you for your lovely comments about our staff. I will certainly pass them on to the rest of the team and I know they will be very happy to hear them. Hope to see you again someday.Kind regards,Laura-AnneFront Office Manager

10/10 - 훌륭해요

David

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff very friendly and helpful, clean room
2023년 9월에 2박 숙박함
답변 제공: Guest Relations 님, 2023년 9월 11일
Dear David, Thank you so much for your 5/5 rating, it really means the world to us to know that you enjoyed your stay with us so thoroughly and we hope that we will have the opportunity to welcome you back in the future.Kind Regards,MaeveGuest Relations

10/10 - 훌륭해요

Dean 님, Fullerton

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Friendly staff and clean and comfortable room.
2023년 9월에 2박 숙박함
답변 제공: Menlo Park Hotel 님, 2023년 9월 7일
Hi Dean, Thank you very much for your 5/5 review. We are delighted you found our staff so friendly and your room so comfortable and clean. We hope to see you again soon. Kind regards,Laura-AnneFront Office Manager