로비

로얄 튤립 나비 뭄바이 여행 후기

4.5 out of 5
로얄 튤립 나비 뭄바이
26/B Sector 7, Kharghar, Navi Mumbai, Maharashtra

이용 후기

7.6

좋아요

평점 10 - 훌륭해요. 83개 이용 후기 중 25개" "
평점 8 - 좋아요. 83개 이용 후기 중 32개" "
평점 6 - 괜찮아요. 83개 이용 후기 중 14개" "
평점 4 - 별로예요. 83개 이용 후기 중 3개" "
평점 2 - 너무 별로예요. 83개 이용 후기 중 9개" "

8.0/10

청결 상태

7.4/10

직원 및 서비스

6.4/10

편의 시설/서비스

7.8/10

숙박 시설 상태 및 시설

6.0/10

친환경

이용 후기

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
적당히 지낼만 합니다만 조금 비싼듯 하네요
서비스는 주변 다른 호텔보다 좋았습니다. 다만 샤워기가 머리위에 있어서 씻을때 불편했어요. 샤워만 한다거나 머리만 감는다거나 할수는 없어요... 조식은 그럭저럭 평범하게 먹을만 했습니다. 침대에서 아주 조그만한 벌레를 발견했지만.... 물리거나 하지 않았어요.. 침대위에 벌레 없는지 꼭 확인하세요 벌레는 더운 나라에서는 어쩔수 없나봅니다... 주변에 적은 몰이 있고, 몰외에서 상점이 많이 몰려 있는 편이예요
2018년 11월에 2박 숙박함
답변 제공: Reservation 님, 2018년 12월 9일
Thanks you

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 숙박 시설 상태 및 시설
별로예요: 객실의 편안함
호텔 객실은 좋으나 도로변에 위치하고 창문 방음이 되지 않아 도로쪽 객실은 소음이 심함. 이외는 직원들이 친절하며 대체로 만족스러움.
2018년 11월에 4박 숙박함
답변 제공: Reservation 님, 2018년 12월 9일
Thank you

2/10 - 너무 별로예요

TAE HEE

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
각실에 담배냄새가 너무 납니다.
비흡연실로 4개방을 예약했는데, 전부 흡연실로 배정받았습니다. 나중에 알고보니 전체건물의 1개층만 비흡연실로 운영되고 있다네요. 방에 들어 갔는데, 담배냄새도 너무나고, 전숙박객이 사용했을거 같은, 마시다 만 물병도 있었습니다.
2017년 9월에 2박 숙박함

10/10 - 훌륭해요

Doo 님, Seoul

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
It was very cozy.
It was very cozy. However, it would be a lil better if there was any massage or spa place near there.

8/10 - 좋아요

rucha

좋아요: 직원 및 서비스
we always book this hotel for leisure trip
답변 제공: Anwar 님, 2024년 3월 11일
Dear Valued Guest, Greetings from "Royal Tulip Hotel - Navi Mumbai" We thank you for spending your valuable time in rating us. It has always been our endeavour to present our very best to all our guests. We assure you that we will live up to your expectations in the near future as well. Thank you for giving us an opportunity to serve you. Best Regards Anwar Sayyed Room Division Manager

2/10 - 너무 별로예요

Ramesh

별로예요: 청결 상태, 숙박 시설 상태 및 시설
Outdated property needs an upgrade real bad
2023년 9월에 1박 숙박함
답변 제공: Anwar 님, 2024년 3월 11일
Dear valued guest, Greetings from "royal tulip hotel - navi mumbai" at the outset, let me sincerely apologize for all the inconveniences faced by you. Your feedback is very important and is indeed the pre-eminent barometer by which we can measure our achievements and shortfalls, in providing the best quality of services to our valued guests. We have noted the short comings and necessary corrective measures are being implemented. We request you to give us another opportunity to serve you the royal tulip way, so as to ensure that you see a marked difference on your next visit to our property. Assuring you of our best services and looking forward to welcoming you to royal tulip navi mumbai. Best Regards, Anwar sayyed Room Division Manager

10/10 - 훌륭해요

Roby

좋아요: 청결 상태
2023년 8월에 2박 숙박함
답변 제공: Anwar 님, 2024년 3월 11일
Dear Valued Guest, Greetings from "Royal Tulip Hotel - Navi Mumbai" We thank you for spending your valuable time in rating us. It has always been our endeavour to present our very best to all our guests. We assure you that we will live up to your expectations in the near future as well. Thank you for giving us an opportunity to serve you. Best Regards Anwar Sayyed Room Division Manager

10/10 - 훌륭해요

Nishit

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
It was great
2023년 8월에 1박 숙박함
답변 제공: Anwar 님, 2024년 3월 11일
Dear Valued Guest, Greetings from "Royal Tulip Hotel - Navi Mumbai" We thank you for spending your valuable time in rating us. It has always been our endeavour to present our very best to all our guests. We assure you that we will live up to your expectations in the near future as well. Thank you for giving us an opportunity to serve you. Best Regards Anwar Sayyed Room Division Manager

10/10 - 훌륭해요

Prasad

2023년 7월에 1박 숙박함
답변 제공: Anwar 님, 2024년 3월 11일
Dear Valued Guest, Greetings from "Royal Tulip Hotel - Navi Mumbai" We thank you for spending your valuable time in rating us. It has always been our endeavour to present our very best to all our guests. We assure you that we will live up to your expectations in the near future as well. Thank you for giving us an opportunity to serve you. Best Regards Anwar Sayyed Room Division Manager

8/10 - 좋아요

Umer

가족 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
The only downside was dated bathroom. Need to renovate to match hotel standard.
2023년 5월에 3박 숙박함
답변 제공: Anwar 님, 2023년 7월 4일
Dear Valued Guest, Greetings from "Royal Tulip Hotel - Navi Mumbai" At the outset, let me sincerely apologize for all the inconveniences faced by you. Your feedback is very important and is indeed the pre-eminent barometer by which we can measure our achievements and shortfalls, in providing the best quality of services to our valued guests. We have noted the short comings and necessary corrective measures are being implemented. We request you to give us another opportunity to serve you the Royal Tulip way, so as to ensure that you see a marked difference on your next visit to our property. Assuring you of our best services and looking forward to welcoming you to Royal Tulip Navi Mumbai. Best Regards Anwar Sayyed Front Office Manager

2/10 - 너무 별로예요

Bismandeep

가족 여행
별로예요: 직원 및 서비스, 편의 시설/서비스
I have had the worst experience. The staff was unprofessional and no amenities were provided inside the hotel and the room was dull. I would give zero star to the hotel.
2022년 2월에 1박 숙박함

10/10 - 훌륭해요

Sumit

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 1월에 1박 숙박함
답변 제공: Anwar 님, 2022년 8월 29일
Dear valued Guest, Greetings from "Royal Tulip Hotel - Navi Mumbai. At the outset, let me sincerely apologize for all the inconveniences faced by you. Your feedback is very important and is indeed the pre-eminent barometer by which we can measure our achievements and shortfalls, in providing the best quality of services to our valued guests. We have noted the short comings and necessary corrective measures are being implemented. We request you to give us another opportunity to serve you the royal tulip way, so as to ensure that you see a marked difference on your next visit to our property. Assuring you of our best services and looking forward to welcoming you to royal tulip navi mumbai. Best Regards

10/10 - 훌륭해요

HUSSEIN

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Memorable
Friendly staff .good location
2021년 9월에 2박 숙박함
답변 제공: Anwar Sayyed 님, 2021년 9월 27일
Dear Valued Guest, Greetings from "Royal Tulip Hotel - Navi Mumbai" We thank you for spending your valuable time in rating us. It has always been our endeavor to present our very best to all our guests. We assure you that we will live up to your expectations in the near future as well. Thank you for giving us an opportunity to serve you. Best Regards

4/10 - 별로예요

Debabrata

출장 여행
Trip To Navi Mumbai
Not value for money
2021년 7월에 1박 숙박함
답변 제공: Anwar Sayyed 님, 2021년 7월 18일
Dear valued Guest, Greetings from "Royal Tulip Hotel - Navi Mumbai. At the outset, let me sincerely apologize for all the inconveniences faced by you. Your feedback is very important and is indeed the pre-eminent barometer by which we can measure our achievements and shortfalls, in providing the best quality of services to our valued guests. We have noted the short comings and necessary corrective measures are being implemented. We request you to give us another opportunity to serve you the royal tulip way, so as to ensure that you see a marked difference on your next visit to our property. Assuring you of our best services and looking forward to welcoming you to royal tulip navi mumbai. Best Regards

4/10 - 별로예요

ATTUL

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2021년 2월에 1박 숙박함
답변 제공: Anwar Sayyed 님, 2021년 4월 12일
Dear valued guest, Greetings from "royal tulip hotel - navi mumbai. At the outset, let me sincerely apologize for all the inconveniences faced by you. Your feedback is very important and is indeed the pre-eminent barometer by which we can measure our achievements and shortfalls, in providing the best quality of services to our valued guests. We have noted the short comings and necessary corrective measures are being implemented. We request you to give us another opportunity to serve you the royal tulip way, so as to ensure that you see a marked difference on your next visit to our property. Assuring you of our best services and looking forward to welcoming you to royal tulip navi mumbai. Best regards

8/10 - 좋아요

Kumaran

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2020년 12월에 1박 숙박함
답변 제공: Anwar Sayyed 님, 2021년 4월 12일
Dear Valued Guest, Greetings from "Royal Tulip Hotel - Navi Mumbai" We thank you for spending your valuable time in rating us. It has always been our endeavour to present our very best to all our guests. We assure you that we will live up to your expectations in the near future as well. Thank you for giving us an opportunity to serve you. Best Regards

8/10 - 좋아요

실제 이용하신 고객

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Beautiful hotel property and close to highway. Spacious rooms and good amenities!
2020년 1월에 1박 숙박함
답변 제공: Anwar Sayyed 님, 2020년 10월 29일
Dear Valued Guest, Greetings from "Royal Tulip Hotel - Navi Mumbai" We thank you for spending your valuable time in rating us. It has always been our endeavour to present our very best to all our guests. We assure you that we will live up to your expectations in the near future as well. Thank you for giving us an opportunity to serve you. Best Regards Anwar Sayyed Front Office Manager

8/10 - 좋아요

Sahil Binodkumar

가족 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Jerk management rules but overall okay
I traveled with my family including an infant and stayed here for 2 weeks. I selected to stay at this hotel as it was closer to pediatrician "Motherhood" which is 24 hrs(just in case I need to take my baby to doctor).The hotel also seemed in good location with lot of businesses around. What annoyed me was their strict rules. They do not allow outside guests in room, so I had to meet my visiting family n friends in the lobby. Also they do not allow outside food, which is understood as they got their own restaurant business to run. The jerk management made a big deal when I bought an infant food from outside. I had a big argument with security and some manager for how can they ban infant food when don't cook that. Finally some other manager intervened and let us go with the infant food we bought for the baby. Restaurant food is good. Their morning buffet menu has almost same menu every day, they change one or two dishes only. It kinda got boring to eat same breakfast everyday. Hotel is clean, bathrooms are small. They say restaurant runs 24 hrs and but when we called in-room dinning, the person who picked up phone always said the chef is busy making breakfast so it will take time to bring food to the room. If it wasn't for my baby/pediatrician needs then I don't think I would want stay back at this hotel. Rather I would have stayed at The Park hotel in Belapur.
2020년 1월에 12박 숙박함
답변 제공: Anwar Sayyed 님, 2020년 10월 29일
Dear Valued Guest, Greetings from "Royal Tulip Hotel - Navi Mumbai" We thank you for spending your valuable time in rating us. It has always been our endeavour to present our very best to all our guests. We assure you that we will live up to your expectations in the near future as well. Thank you for giving us an opportunity to serve you. Best Regards Anwar Sayyed Front Office Manager

8/10 - 좋아요

Chee Keong

출장 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
2019년 11월에 2박 숙박함
답변 제공: Anwar Sayyed 님, 2020년 10월 29일
Dear Valued Guest, Greetings from "Royal Tulip Hotel - Navi Mumbai" We thank you for spending your valuable time in rating us. It has always been our endeavour to present our very best to all our guests. We assure you that we will live up to your expectations in the near future as well. Thank you for giving us an opportunity to serve you. Best Regards Anwar Sayyed Front Office Manager

8/10 - 좋아요

실제 이용하신 고객

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Conveniently located within walking distance of various markets and shops. Property felt safe and secure with 24 hour security. Did not get a chance to use any of the amenities, but there is a spa and a gym. Not sure if there was a swimming pool. Had in-room dining once, food was quite nice. NOTE: hotel does not allow guests to bring in food or drinks from outside, even leftovers, which was a big surprise to me. Room was generously sized and well appointed. Bedding materials were visibly old and mattress was quite stiff. Internet speed in the lobby was acceptable but in the room it was barely functional. My international 3G data plan was slow but much much faster than the hotel’s internet. Hotel was priced fairly for the services, will stay there again.
2019년 10월에 7박 숙박함
답변 제공: Anwar Sayyed 님, 2020년 10월 29일
Dear Valued Guest, Greetings from "Royal Tulip Hotel - Navi Mumbai" We thank you for spending your valuable time in rating us. It has always been our endeavour to present our very best to all our guests. We assure you that we will live up to your expectations in the near future as well. Thank you for giving us an opportunity to serve you. Best Regards Anwar Sayyed Front Office Manager

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 청결 상태
During my stay at Royal Tulip Navi Mumbai, it felt like this hotel wasn't able to anticipate my needs. There was no in-room dining menu available inside my room, so I hit the "in room dining" button on phone to request one. No one answered the phone, so I had to call front desk to request the menu. After I got the menu card and picked what I wanted to eat, I again pressed the "in room dining" button on the phone, but no one answered. I had to again go through the Front Desk to initiate the process of requesting food. The food was delicious, but this hotel really made me work for it! On the last day of my stay, my room key stopped working. After some troubleshooting by hotel staff, it was determined that there was a problem with the system on door itself (which would require maintenance), so a new key wasn't going to do the trick. In other words, my stay was anything but trouble free. I would consider trying a different hotel when I visit Navi Mumbai in future.
2019년 10월에 2박 숙박함
답변 제공: Anwar Sayyed 님, 2020년 10월 29일
Dear Valued Guest, Greetings from "Royal Tulip Hotel - Navi Mumbai" At the outset, let me sincerely apologize for all the inconveniences faced by you. Your feedback is very important and is indeed the pre-eminent barometer by which we can measure our achievements and shortfalls, in providing the best quality of services to our valued guests. We have noted the short comings and necessary corrective measures are being implemented. We request you to give us another opportunity to serve you the Royal Tulip way, so as to ensure that you see a marked difference on your next visit to our property. Assuring you of our best services and looking forward to welcoming you to Royal Tulip Navi Mumbai. Best Regards Anwar Sayyed Front Office Manager

8/10 - 좋아요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
To have proper details for the complimentary breakfast
2019년 5월에 1박 숙박함
답변 제공: Girish Rodiyal 님, 2019년 5월 15일
Dear Valued Guest, Greetings from Royal Tulip Navi Mumbai!!! We would like to thank you for your recent stay with "Royal Tulip Navi Mumbai". It was truly a pleasure to serve you. We certainly enjoyed contributing our part by extending the hospitality towards you. Your suggestions and comments would be highly appreciated for our betterment. During check-in all inclusions are always been informed to all guests. We shall strive to make your stay comfortable as always. Please call or write to us for your next reservation and be our true and valuable guest. It shall be our pride to be associated with your esteemed organisation and we look forward to be your preferred hospitality partner for all your upcoming requirements in Kharghar, Navi Mumbai. Trust and hope we strengthen our business relationship in a stronger and better way. Sincerely, Girish Rodiyal

2/10 - 너무 별로예요

kiran

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Average mattress not at all comfortable, seems like wooden planks, had mosquitoes singing at night,
2019년 5월에 2박 숙박함
답변 제공: Girish Rodiyal 님, 2019년 5월 13일
Dear Mr. Kiran, Greetings from Royal Tulip Navi Mumbai!!! We would like to thank you for your recent stay with "Royal Tulip Navi Mumbai". It was truly a pleasure to serve you. We certainly enjoyed contributing our part by extending the hospitality towards you. Your suggestions and comments would be highly appreciated for our betterment. All matteress are as per International standard, whereas when ever guest is requesting for soft or more hard we always provide/arrange the same. We shall strive to make your stay comfortable as always. Please call or write to us for your next reservation and be our true and valuable guest. It shall be our pride to be associated with your esteemed organisation and we look forward to be your preferred hospitality partner for all your upcoming requirements in Kharghar, Navi Mumbai. Trust and hope we strengthen our business relationship in a stronger and better way. Sincerely, Girish Rodiyal

8/10 - 좋아요

Kumaran

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 5월에 1박 숙박함
답변 제공: Girish Rodiyal 님, 2019년 5월 13일
Dear Mr. Kumaran, Greetings from Royal Tulip Navi Mumbai!!! We would like to thank you for your recent stay with "Royal Tulip Navi Mumbai". It was truly a pleasure to serve you. We certainly enjoyed contributing our part by extending the hospitality towards you. Your suggestions and comments would be highly appreciated for our betterment. We shall strive to make your stay comfortable as always. Please call or write to us for your next reservation and be our true and valuable guest. It shall be our pride to be associated with your esteemed organisation and we look forward to be your preferred hospitality partner for all your upcoming requirements in Kharghar, Navi Mumbai. Trust and hope we strengthen our business relationship in a stronger and better way. Sincerely, Girish Rodiyal

6/10 - 괜찮아요

Matthew

좋아요: 직원 및 서비스
2019년 4월에 3박 숙박함
답변 제공: Girish Rodiyal 님, 2019년 4월 20일
Dear Mr. Mathew, Warm Greetings from Royal Tulip Navi Mumbai! We would like to thank you for your recent stay with Royal Tulip Navi Mumbai. It was truly a pleasure to serve you. We certainly enjoyed contributing our part by extending the hospitality towards you. Your suggestions and comments would be highly appreciated for our betterment. We shall strive to make your stay comfortable as always. Please call or write to us for your next reservation and be our true and valuable guest. It shall be our pride to be associated with your esteemed organisation and we look forward to be your preferred hospitality partner for all your upcoming requirements in Kharghar, Navi Mumbai. Trust and hope we strengthen our business relationship in a stronger and better way. Sincerely,

8/10 - 좋아요

Kumaran

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2018년 12월에 2박 숙박함
답변 제공: Girish Rodiyal 님, 2019년 5월 3일
Dear Mr. Kumaran, Greetings from Royal Tulip Navi Mumbai!!! We would like to thank you for your recent stay with "Royal Tulip Navi Mumbai". It was truly a pleasure to serve you. At the first instant would like to extend and express my sincere and deep regrets on behalf of the team and management towards the shortage of commitment and service. No words or regret would make things good for the experience you had to undergo at that part of the night. It is totally wrong and would not like to take shield or cover with needless excuse. Can visualize the difficulty for nothing and it is a crime to make guest go without anything after a hard day work. Shall place internal mechanism with alternatives to ensure that the same is not repeat any further to any guest. It is with sincere thoughts and good intentions would like to request you to not hold things against and give us a fair chance to correct and prove ourselves good. You shall see a definite change during your next visit. We certainly enjoyed contributing our part by extending the hospitality towards you. Your suggestions and comments would be highly appreciated for our betterment. We shall strive to make your stay comfortable as always. Please call or write to us for your next reservation and be our true and valuable guest. It shall be our pride to be associated with your esteemed organization and we look forward to be your preferred hospitality partner for all your upcoming requirements in Kharghar, Navi Mumbai. Trust and hope we strengthen our business relationship in a stronger and better way. In anticipation. Girish Rodiyal Room Division Manager

2/10 - 너무 별로예요

WilliamSchirmer 님, London

출장 여행
별로예요: 청결 상태, 직원 및 서비스
Disgusting room - mold all over walls and cracks in plaster work. So bad I immediately left after one night of a seven night stay. Hotel was definitely NOT as asdvertiaed and neither Hotel Management nor Expedia was willing to do the right thing and refund our unused nights. Last time I book on Expedia. AVOID THIS HOTEL Will be posting photos of the disgusting rooms!
2019년 3월에 7박 숙박함
답변 제공: Girish Rodiyal 님, 2019년 4월 3일
Dear Mr. Schirmer, Greetings from Royal Tulip Navi Mumbai!!! We would like to thank you for your recent stay with "Royal Tulip Navi Mumbai". It was truly a pleasure to serve you. At the first instant would like to extend and express my sincere and deep regrets on behalf of the team and management towards the shortage of commitment and service. No words or regret would make things good for the experience you had to undergo at that part of the night. It is totally wrong and would not like to take shield or cover with needless excuse. Can visualize the difficulty for nothing and it is a crime to make guest go without anything after a hard day work. Shall place internal mechanism with alternatives to ensure that the same is not repeat any further to any guest. It is with sincere thoughts and good intentions would like to request you to not hold things against and give us a fair chance to correct and prove ourselves good. You shall see a definite change during your next visit. We certainly enjoyed contributing our part by extending the hospitality towards you. Your suggestions and comments would be highly appreciated for our betterment. We shall strive to make your stay comfortable as always. Please call or write to us for your next reservation and be our true and valuable guest. It shall be our pride to be associated with your esteemed organization and we look forward to be your preferred hospitality partner for all your upcoming requirements in Kharghar, Navi Mumbai. Trust and hope we strengthen our business relationship in a stronger and better way. In anticipation. Girish Rodiyal Room Division Manager

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 직원 및 서비스
2019년 2월에 2박 숙박함
답변 제공: Girish Rodiyal 님, 2019년 6월 23일
Dear Valued Guest, Warm Greetings from Royal Tulip Navi Mumbai! We would like to thank you for your recent stay with Royal Tulip Navi Mumbai. It was truly a pleasure to serve you. We certainly enjoyed contributing our part by extending the hospitality towards you. Your suggestions and comments would be highly appreciated for our betterment. We shall strive to make your stay comfortable as always. Please call or write to us for your next reservation and be our true and valuable guest. It shall be our pride to be associated with your esteemed organisation and we look forward to be your preferred hospitality partner for all your upcoming requirements in Kharghar, Navi Mumbai. Trust and hope we strengthen our business relationship in a stronger and better way. Sincerely, Girish Rodiyal

4/10 - 별로예요

실제 이용하신 고객

연인과의 여행
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
guest can not visit after 10 pm you can not take your food or drinks in your room every time they come and cheak in room no priveses
2019년 2월에 1박 숙박함
답변 제공: Girish Rodiyal 님, 2019년 3월 4일
Dear Guest, Greetings from Royal Tulip Navi Mumbai!!! We would like to thank you for your recent stay with "Royal Tulip Navi Mumbai". It was truly a pleasure to serve you. At the first instant would like to extend and express my sincere and deep regrets on behalf of the team and management towards the shortage of commitment and service. No words or regret would make things good for the experience you had to undergo at that part of the night. It is totally wrong and would not like to take shield or cover with needless excuse. Can visualize the difficulty for nothing and it is a crime to make guest go without anything after a hard day work. Shall place internal mechanism with alternatives to ensure that the same is not repeat any further to any guest. It is with sincere thoughts and good intentions would like to request you to not hold things against and give us a fair chance to correct and prove ourselves good. You shall see a definite change during your next visit. We certainly enjoyed contributing our part by extending the hospitality towards you. Your suggestions and comments would be highly appreciated for our betterment. We shall strive to make your stay comfortable as always. Please call or write to us for your next reservation and be our true and valuable guest. It shall be our pride to be associated with your esteemed organization and we look forward to be your preferred hospitality partner for all your upcoming requirements in Kharghar, Navi Mumbai. Trust and hope we strengthen our business relationship in a stronger and better way. In anticipation. Girish Rodiyal Room Division Manager

8/10 - 좋아요

Rohan

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Overall very good stay, very comfortable. The new spa was brilliant, the Maharashtrian food festival superb, the gym experience was good, the swimming pool needs a bit of attention, but overall a very pleasant stay.
2019년 2월에 1박 숙박함
답변 제공: Girish Rodiyal 님, 2019년 3월 4일
Dear Guest, Greetings from Royal Tulip Navi Mumbai!!! We would like to thank you for your recent stay with "Royal Tulip Navi Mumbai". It was truly a pleasure to serve you. We certainly enjoyed contributing our part by extending the hospitality towards you. Your suggestions and comments would be highly appreciated for our betterment. We shall strive to make your stay comfortable as always. Please call or write to us for your next reservation and be our true and valuable guest. It shall be our pride to be associated with your esteemed organisation and we look forward to be your preferred hospitality partner for all your upcoming requirements in Kharghar, Navi Mumbai. Trust and hope we strengthen our business relationship in a stronger and better way. Sincerely, Girish Rodiyal Room Division Manager

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 청결 상태, 객실의 편안함
Room good and clean and suitable for business traveller. The restaurant service was not great, slow to make a simple order. The food tasted ok but nothing special. IT is also in a dry area but there is a dedicated bar open until 11pm
2019년 1월에 4박 숙박함
답변 제공: Girish Rodiyal 님, 2019년 2월 13일
Dear Guest, Greetings from Royal Tulip Navi Mumbai!!! We would like to thank you for your recent stay with "Royal Tulip Navi Mumbai". It was truly a pleasure to serve you. We certainly enjoyed contributing our part by extending the hospitality towards you. Your suggestions and comments would be highly appreciated for our betterment. We shall strive to make your stay comfortable as always. Please call or write to us for your next reservation and be our true and valuable guest. It shall be our pride to be associated with your esteemed organisation and we look forward to be your preferred hospitality partner for all your upcoming requirements in Kharghar, Navi Mumbai. Trust and hope we strengthen our business relationship in a stronger and better way. Sincerely, Girish Rodiyal Room Division Manager

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Fantastic hotel but they did not know when I checked out at 8.30am even after I spoke at the reception & collected receipts. They called up at 3 pm & asked to check out . They also said I used the water bottle in the mini bar whereas there was no bottle at all, I asked them to let me out faster by cutting Rs 200. It was absolutely mistake of hotel to have not put the bottle in mini bar.
2019년 1월에 1박 숙박함
답변 제공: Girish Rodiyal 님, 2019년 1월 21일
Dear Guest, Greetings from Royal Tulip Navi Mumbai!!! We would like to thank you for your recent stay with "Royal Tulip Navi Mumbai". It was truly a pleasure to serve you. At the first instant would like to extend and express my sincere and deep regrets on behalf of the team and management towards the shortage of commitment and service. No words or regret would make things good for the experience you had to undergo at that part of the night. It is totally wrong and would not like to take shield or cover with needless excuse. Can visualize the difficulty for nothing and it is a crime to make guest go without anything after a hard day work. Shall place internal mechanism with alternatives to ensure that the same is not repeat any further to any guest. It is with sincere thoughts and good intentions would like to request you to not hold things against and give us a fair chance to correct and prove ourselves good. You shall see a definite change during your next visit. We certainly enjoyed contributing our part by extending the hospitality towards you. Your suggestions and comments would be highly appreciated for our betterment. We shall strive to make your stay comfortable as always. Please call or write to us for your next reservation and be our true and valuable guest. It shall be our pride to be associated with your esteemed organization and we look forward to be your preferred hospitality partner for all your upcoming requirements in Kharghar, Navi Mumbai. Trust and hope we strengthen our business relationship in a stronger and better way. In anticipation. Girish Rodiyal Room Division Manager

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2018년 12월에 2박 숙박함
답변 제공: Girish Rodiyal 님, 2019년 1월 19일
Dear Guest, Greetings from Royal Tulip Navi Mumbai!!! We would like to thank you for your recent stay with "Royal Tulip Navi Mumbai". It was truly a pleasure to serve you. We certainly enjoyed contributing our part by extending the hospitality towards you. Your suggestions and comments would be highly appreciated for our betterment. We shall strive to make your stay comfortable as always. Please call or write to us for your next reservation and be our true and valuable guest. It shall be our pride to be associated with your esteemed organisation and we look forward to be your preferred hospitality partner for all your upcoming requirements in Kharghar, Navi Mumbai. Trust and hope we strengthen our business relationship in a stronger and better way. Sincerely, Girish Rodiyal Room Division Manager

8/10 - 좋아요

실제 이용하신 고객

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Off the highway. One of the best hotels in Navi Mumbai. We liked the hotel, staff and rooms. Check in process was slow. Otherwise everything was good about our stay. We will definitely come back.
2018년 12월에 4박 숙박함
답변 제공: Girish Rodiyal 님, 2019년 1월 8일
Dear Guest, Greetings from Royal Tulip Navi Mumbai!!! We would like to thank you for your recent stay with "Royal Tulip Navi Mumbai". It was truly a pleasure to serve you. We certainly enjoyed contributing our part by extending the hospitality towards you. Your suggestions and comments would be highly appreciated for our betterment. We shall strive to make your stay comfortable as always. Please call or write to us for your next reservation and be our true and valuable guest. It shall be our pride to be associated with your esteemed organisation and we look forward to be your preferred hospitality partner for all your upcoming requirements in Kharghar, Navi Mumbai. Trust and hope we strengthen our business relationship in a stronger and better way. Sincerely, Girish Rodiyal Room Division Manager

8/10 - 좋아요

Ajit

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Job well done. Made our stay comfortable.
The staff was very helpful.
2018년 12월에 2박 숙박함
답변 제공: Girish Rodiyal 님, 2019년 1월 8일
Dear Guest, Greetings from Royal Tulip Navi Mumbai!!! We would like to thank you for your recent stay with "Royal Tulip Navi Mumbai". It was truly a pleasure to serve you. We certainly enjoyed contributing our part by extending the hospitality towards you. Your suggestions and comments would be highly appreciated for our betterment. We shall strive to make your stay comfortable as always. Please call or write to us for your next reservation and be our true and valuable guest. It shall be our pride to be associated with your esteemed organisation and we look forward to be your preferred hospitality partner for all your upcoming requirements in Kharghar, Navi Mumbai. Trust and hope we strengthen our business relationship in a stronger and better way. Sincerely, Girish Rodiyal Room Division Manager

8/10 - 좋아요

실제 이용하신 고객

hotel needs to work on sound insulation. Mumbai traffic from the highway was loud - horns blaring all the time. Shower/bathroom needs cleaning. Much visible mould on the shower walls, toilet/bathroom door was very dirty from the inside, room needed due sweeping/mopping as I found rat droppings on the floor behind the bed head. TV was decent but hotel needs to update its “Dishtv” box for occupants to access further channels. Pillows were a little tired - needs to be thicker. Hotel refused to refund me one night stay even though I brought it to their attention within their cancellation period. Hotel manager Anil C was unhelpful and directed me in an impersonal manner to Expedia. Following this, I received an even more unhospitable email denigrating me. This was unwelcome and a shock from an industry which is supposed to exercise hospitality. Expedia refunded the one night after some negotiation. Uniforms of breakfast/dinner employees were often stained suggesting their uniforms were not washed before their shifts probably due to the fact that they had only one pair of uniform. Shubham and Sarkar the room maids were great. Bharat, the porter, didn’t come to our room to help with our luggage upon request but once downstairs, he seemed helpful. Hotel claims to change currency but didn’t have enough money on the premises and no apologies was extended.
2018년 12월에 6박 숙박함
답변 제공: Girish Rodiyal 님, 2018년 12월 21일
Dear Guest, At the first instant would like to extend and express my sincere and deep regrets on behalf of the team and management towards the shortage of commitment and service. No words or regret would make things good for the experience you had to undergo at that part of the night. It is totally wrong and would not like to take shield or cover with needless excuse. Can visualize the difficulty for nothing and it is a crime to make guest go without anything after a hard day work. Shall place internal mechanism with alternatives to ensure that the same is not repeated any further to any guest. It is with sincere thoughts and good intentions would like to request you to not hold things against and give us a fair chance to correct and prove ourselves good. You shall see a definite change during your next visit. In anticipation.. Thank you and best regards,

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice hotel. Facilities are very clean. Comfortable.
2018년 12월에 1박 숙박함
답변 제공: Room Division 님, 2018년 12월 12일
Thanks you Very much for your valued comments Regards

2/10 - 너무 별로예요

jackie 님, Mel

별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
bad beakfast and too much noise, the room manager is not very nice, and playing game with you always
2018년 10월에 15박 숙박함

6/10 - 괜찮아요

HonestREVIEW 님, New york, NY

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
별로예요: 객실의 편안함
Air condition was not working. They have a centralized air conditioning with Thermostat control in every room. My room was taking forever to get to the required temperature. I Changed my room but the same problem persisted.
2018년 10월에 2박 숙박함
답변 제공: Anil Chavan 님, 2018년 11월 13일
Dear Guest, Warm Greetings! Thank you for your valuable comments! At the outset, let me sincerely apologize for all the inconvenience faced by you. Your feedback is very important and is indeed the pre-eminent barometer by which we can measure our achievements and shortfalls. We have noted the short comings and necessary corrective measures are being implemented. We request you to give us another opportunity to serve you the Royal Tulip way, so as to ensure that you see a marked difference on your next visit to our property. Assuring you of our best services and looking forward to welcoming you to Royal Tulip Navi Mumbai. Thank you and best regards,

8/10 - 좋아요

Ragen

좋아요: 숙박 시설 상태 및 시설, 객실의 편안함
Comfortable and clean
Service not great, room comfortable
2018년 9월에 1박 숙박함
답변 제공: Anil Chavan General Manager 님, 2018년 10월 30일
Dear Guest, Warm Greetings! Thank you for your valuable comments! At the outset, let me sincerely apologize for all the inconvenience faced by you. Your feedback is very important and is indeed the pre-eminent barometer by which we can measure our achievements and shortfalls. We have noted the short comings and necessary corrective measures are being implemented. We request you to give us another opportunity to serve you the Royal Tulip way, so as to ensure that you see a marked difference on your next visit to our property. Assuring you of our best services and looking forward to welcoming you to Royal Tulip Navi Mumbai. Thank you and best regards,

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
별로예요: 직원 및 서비스
Nice Hotel but need to work on Food and Breakfast
Overall nice Hotel but food was very expensive and they didn’t have breakfast early in the morning ready , so inspite of having breakfast package it was useless
2018년 9월에 3박 숙박함
답변 제공: Anil Chavan General Manager 님, 2018년 10월 30일
Dear Guest, Warm Greetings! Thank you for your valuable comments! At the outset, let me sincerely apologize for all the inconvenience faced by you. Your feedback is very important and is indeed the pre-eminent barometer by which we can measure our achievements and shortfalls. We have noted the short comings and necessary corrective measures are being implemented. We request you to give us another opportunity to serve you the Royal Tulip way, so as to ensure that you see a marked difference on your next visit to our property. Assuring you of our best services and looking forward to welcoming you to Royal Tulip Navi Mumbai. Thank you and best regards, Anil Chavan General Manager

10/10 - 훌륭해요

Wayne

After working all day in the heat and humidity and surviving typical Indian traffic, the Royal Tulip was a welcome sight. The hotel was clean, the service was excellent during my stay.
2018년 8월에 2박 숙박함
답변 제공: Anil Chavan General Manager 님, 2018년 10월 28일
Dear Guest, Thank you for your review and for choosing our hotel. I’m happy that you enjoyed your stay and we at Royal Tulip are looking forward to welcoming you again. Thank you and best regards,

10/10 - 훌륭해요

Joseph P

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
An amazing place to stay in New Mumbai.
It was a great experience! I really enjoyed the stay. Good amenities, friendly staff, amazing food. Breakfast buffet is having good variety of options. I will give them five star for this stay.
2018년 8월에 1박 숙박함

6/10 - 괜찮아요

Lior

좋아요: 청결 상태
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
More close to 3 stars hotel
The hotel looks fancy from outside and in the loby , but unfortunately this was not the status of the room. Seems that there are no maintenance guys in the hotel. Whatever I touched almost fall apart (lamp, soup holder). Asking for the SPA and it is under construction. The weirdest thing was when I forgot the key in the room and instead of making new one it took them 30 min just to bring someone to open it. In addition the price that was ordered in the hotels web was different than the one that I paid at the check out. If to see the positive things the breakfast was not so bad.
2018년 7월에 2박 숙박함

8/10 - 좋아요

Kunal

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
A comfortable stay with big rooms
Good location and comfortable stay
2018년 7월에 1박 숙박함

8/10 - 좋아요

Koteswara Rao

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Good
Ok good hotel to stay
2018년 8월에 1박 숙박함

8/10 - 좋아요

Iuri 님, Parma

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
I was abroad for business. Had a good staying at Royal Tulip. Very nice and friendly people at reception and at restaurant. Good services (laundry, in room dining, room cleaning).
2018년 6월에 8박 숙박함

8/10 - 좋아요

William R

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Stop near expressway
Just a quick overnight on way from Mumbai airport . Good to get out of Mumbai and be by the expressway for morning travel. Room was clean , good bathroom with rain shower, wifi connection. Nice buffet breakfast.
2018년 6월에 1박 숙박함

10/10 - 훌륭해요

Rajesh 님, Washigton DC

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Clean room, polite and courteous staff. Had a good stay
2018년 6월에 2박 숙박함
답변 제공: Anwar Sayyed 님, 2020년 10월 29일
Dear Valued Guest, Greetings from "Royal Tulip Hotel - Navi Mumbai" We thank you for spending your valuable time in rating us. It has always been our endeavour to present our very best to all our guests. We assure you that we will live up to your expectations in the near future as well. Thank you for giving us an opportunity to serve you. Best Regards Anwar Sayyed Front Office Manager

8/10 - 좋아요

Juan

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2018년 6월에 5박 숙박함