숙박 시설 정면

래디슨 호텔 카트만두 여행 후기

5 out of 5
래디슨 호텔 카트만두
Ward Number 2 Lazimpat, Kathmandu

이용 후기

7.6

좋아요

평점 10 - 훌륭해요. 128개 이용 후기 중 32개" "
평점 8 - 좋아요. 128개 이용 후기 중 57개" "
평점 6 - 괜찮아요. 128개 이용 후기 중 21개" "
평점 4 - 별로예요. 128개 이용 후기 중 12개" "
평점 2 - 너무 별로예요. 128개 이용 후기 중 6개" "

8.0/10

청결 상태

8.2/10

직원 및 서비스

8.0/10

편의 시설/서비스

7.4/10

숙박 시설 상태 및 시설

8.2/10

친환경

이용 후기

8/10 - 좋아요

PURNA B. 님, Hong Kong

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Isolated from the main facilities such as coffee shop, restaurants, pool, gym etc
2024년 3월에 1박 숙박함
답변 제공: General Manager 님, 2024년 3월 15일
Dear Purna,Thank you for taking the time to leave us your feedback of your stay with us.I regret to note that you felt isolated from main facilities staying in New Wing of our hotel. Kindly accept my apology for the inconvenience caused. We look forward to welcoming you back for a seamless experience in the Main wing of our hotel and a memorable stay for all the right reasons.

8/10 - 좋아요

Kamlesh

가족 여행
좋아요: 편의 시설/서비스
Good but far from all attractions
2024년 1월에 2박 숙박함
답변 제공: General Manager 님, 2024년 1월 15일
Dear Kamlesh,Thank you for sharing your feedback of your stay with us. We appreciate your review and are delighted to hear that your time with us was enjoyable. We apologize for any inconvenience you may have endured due to location of our hotel. However, Radisson Kathmandu is eminent for central location with easy access to the commercial hub of Kathmandu and popular attractions like Thamel, Kathmandu Durbar square and many more.If there are specific attractions or services you were hoping to find closer to our property, we would love to hear more about your preferences. This information helps us tailor our services to better meet the needs of our guests.Thank you once again for choosing to stay with us, and we hope to have the opportunity to welcome you back in the future.

10/10 - 훌륭해요

Richard 님, Espoo

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Good property with fitness rooms and pool on the roof. Breakfast was good and so were the attache restaurants. This is a busy area but the hotel is set back off the busy street which is good.
2023년 12월에 3박 숙박함
답변 제공: General Manager 님, 2024년 1월 1일
Dear Richard,Thank you for taking the time to share your positive feedback about your recent stay here at Radisson Kathmandu. We are delighted to hear that you enjoyed your overall experience with us.We look forward to welcoming you back on your future visits to Kathmandu for another pleasant and memorable stay. Best Regards,Subrata Banerjee

10/10 - 훌륭해요

jason

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We came to celebrate our 25th anniversary and for the night I forgot I was in Nepal. The bed was like a cloud. The pillows amazing. We treated ourself to a spa treatment and that was wonderful as well. It was a great place to relax and celebrate.
2023년 11월에 1박 숙박함
답변 제공: General Manager 님, 2023년 11월 28일
Dear Jason,Happy 25th anniversary! We are honored that you chose to celebrate this special milestone with us at here at Radisson Kathmandu. Thank you for taking the time to share your delightful feedback.We are thrilled to hear that our accommodations provided you with a cloud-like bed and amazing pillows. It's our pleasure to know that you found comfort in our rooms, and we are delighted that the spa treatment added to the overall wonderful experience of your celebration.Our team takes great pride in creating a relaxing and enjoyable environment for our guests, especially during special occasions. Your kind words are truly appreciated, and they motivate us to continue providing exceptional service to all our guests.Once again, congratulations on your 25th anniversary, and thank you for choosing us for this significant celebration. We hope to have the pleasure of welcoming you back in your next visit to Nepal for another memorable experience.

4/10 - 별로예요

실제 이용하신 고객

좋아요: 청결 상태
별로예요: 직원 및 서비스
Mixed feelings
The property could use a major update. However my issue was not with the facilities themselves as I understand getting certain conveniences is difficult in that part of the world. The service from the general staff was very polite, helpful and friendly. However management (front desk) was extremely rude, condescending and unprofessional. The staff at the front desk weigh down the rest of the staff especially the kind housekeeping and bell personnel.
2023년 8월에 2박 숙박함
답변 제공: General Manager 님, 2023년 9월 4일
Dear Valued guest,Thank you for taking the time to share your feedback regarding your recent stay with us. We appreciate your review, and we're glad to hear that you found our general staffs to be polite, helpful, and friendly.We apologize for any inconvenience you experienced during your stay due to the condition of the property. Furthermore, regarding your concerns about the front desk staff, we are truly sorry for any negative interactions you had. We take your comments seriously, and we will address this matter with our management team to ensure that such incidents do not occur in the future.We value your feedback and hope that you would consider giving us another opportunity to serve you in the future. Thank you for choosing to stay with us, and we look forward to welcoming you back.

10/10 - 훌륭해요

Gabriela

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
El lugar está un poco viejo pero aún así todo funciona,el personal es súper atento
2023년 8월에 1박 숙박함
답변 제공: General Manager 님, 2023년 9월 1일
Dear Gabriela,Thank you so much for your positive review of your recent stay with us.While our building may have some age, we're thrilled that you found everything still in good working order. Maintaining our facilities is a top priority to ensure our guests have a comfortable and hassle-free stay.It's especially heartwarming to hear that you found our staff to be super attentive. Our team takes great pride in providing excellent service, and your kind words serve as a wonderful recognition of their dedication.Thank you for choosing to stay with us, and we look forward to the opportunity to welcome you back in the future.

8/10 - 좋아요

Gerard

좋아요: 청결 상태, 직원 및 서비스
All good
2023년 5월에 2박 숙박함
답변 제공: General Manager 님, 2023년 5월 18일
Dear Gerard,Thank you so much for taking the time to share a positive review of your recent stay at our hotel. It brings us immense joy to know that our team was able to provide you with excellent service and that you found our service and facilities to your satisfaction. We are grateful for your support and look forward to welcoming you back on your next visit.

10/10 - 훌륭해요

Hitoshi

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
建物は古いですが、スタッフが常に気持ち良く対応してくれます。
2023년 4월에 1박 숙박함
답변 제공: General Manager 님, 2023년 4월 23일
Dear Hitoshi,First of all, I would like to thank you for choosing to stay with us and leaving us a positive review of your recent stay with us. It is such a delight to learn that you loved our hospitality and utterly enjoyed your time during your recent stay with us. However, I regret to note that we fell short to meet your expectation of our building.It is a real pleasure for all of us to know that you had such great experience with us especially with warm hospitality provided by our associates and we look forward to hosting you again in near future.

10/10 - 훌륭해요

Kailash

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very good
2023년 3월에 2박 숙박함
답변 제공: General Manager 님, 2023년 3월 13일
Dear Kailash,Thank you very much for this amazing review! We are delighted that you enjoyed your recent stay with us and really appreciate you praising our service.We look forward to welcoming you back, and to providing you with exceptional experiences, every time you visit.

10/10 - 훌륭해요

Renee

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Gorgeous oasis in hectic Kathmandu. Lovely team. Couldn’t fault my stay.
답변 제공: General Manager 님, 2022년 11월 9일
Dear Renee,Thank you for leaving us a good review. We couldn't be happier to know that you enjoyed all aspects of your stay with us and we really appreciate your kind words about the hotel and our ambassadors. We hope you will consider us your "home away from home" for your forthcoming visits too. Once again, Thank you for taking the time to post such positive feedback of your stay and we can't wait to host you again when your travels bring you back to Nepal.

10/10 - 훌륭해요

Marina 님, SAN Jose

좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff are very welcoming and helpful!!! Thank you!
2022년 9월에 1박 숙박함
답변 제공: General Manager 님, 2022년 9월 5일
Dear Marina, It was a pleasure to have you stay at Radisson Hotel, Kathmandu recently. Thank you for taking the time to share your recent experience on Expedia. We are elated that you enjoyed your stay with us, and that our ambassadors made you feel welcomed and cared for. We all would love to see you again when your travels bring you back to Nepal!

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Excellent
2022년 8월에 1박 숙박함
답변 제공: General Manager 님, 2022년 8월 25일
Dear Valued Guest, We were honored to have you as our guest here at Radisson Hotel Kathmandu. Thank you for taking the time to review us on Hotels.com. We are elated to learn from your excellent rating that you had enjoyed your recent stay with us. We hope you will return soon. We look forward to welcoming you back, and to providing you with exceptional experiences, every time you visit.

8/10 - 좋아요

Marina 님, SAN Jose

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very welcoming staff, very helpful and knowledgeable!!!
2022년 8월에 2박 숙박함
답변 제공: General Manager 님, 2022년 8월 25일
Dear Marina,We are absolutely thrilled to learn about your wonderful experience with us and we also appreciate you pointing out the cordial service you received from our ambassadors. I have let my entire team know that their efforts have helped make your visit at Radisson Kathmandu a memorable one.We all look forward to welcoming you back, and to providing you with many more enjoyable experiences.

8/10 - 좋아요

Hanne

단체 여행
좋아요: 직원 및 서비스
There were a few mechanical problems with the room, for example , TV didn’t initially work, could open window, flooding on bathroom floor after shower. Minor issues but annoying. Seemed to have difficulty fixing my laundry bill as wee. Not sure if it was the computer software that was the issue or the staff person. Also went to use hot tub but it had been emptied for cleaning during its open hours. Minor irritants.
2022년 5월에 3박 숙박함
답변 제공: General Manager 님, 2022년 6월 12일
Dear Hanne, Thank you for choosing Radisson Hotel Kathmandu and for sharing your experience with other travelers on Expedia. Please accept my sincere apologies for the shortfalls you encountered and the inconvenience caused. All the issues mentioned have been addressed with the respective team and corrective action will been taken to avoid a re-occurrence. Thank you for bringing them to our attention. We value your relationship with us and are committed to providing you with the highest level of service. It is only through valuable feedback such as your own that we can evaluate to provide and improve the services we offer to our guests. We sincerely hope we will have the pleasure of welcoming you back to experience a truly memorable stay for all the right reasons.

10/10 - 훌륭해요

Dennis 님, Washington

2022년 5월에 2박 숙박함

10/10 - 훌륭해요

Joanne

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 4월에 6박 숙박함
답변 제공: General Manager 님, 2022년 4월 15일
Dear Joanne, Thank you for this amazing review. We equally enjoyed hosting you and would be privileged to have you back at the hotel for yet another pleasant experience!

6/10 - 괜찮아요

Hans

출장 여행
좋아요: 청결 상태
별로예요: 직원 및 서비스
Quality of the hotel, one would expect everything in order, which it was more or less. But I did not like attitude of staff - waiters in restaurant not being sufficiently respectful and polite. But reception staff was good and very efficient. All in all, therefore only average experience.
2022년 3월에 13박 숙박함
답변 제공: General Manager 님, 2022년 4월 5일
Dear Hans, Thank you for reaching out to share your honest feedback. We always strive to offer a friendly service and we are sorry that you had an unpleasant dining experience during your recent stay with us. As for comments regarding our restaurant staff, this area will continue to be monitored closely to ensure no similar situation occurs again. Thank you for appreciating our reception team and we hope we will have the opportunity to welcome you back and exceed your expectations in the near future. It would be our pleasure to make sure your next stay with us is memorable for all the right reasons.

6/10 - 괜찮아요

Alasdair

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Staff were very friendly and helpful.
2022년 3월에 6박 숙박함
답변 제공: General Manager 님, 2022년 3월 25일
Dear Alasdair, Thank you for reviewing us on Expedia and pointing out the friendly service you received from our ambassadors during your recent stay with us. You 6/10 rating validates that some aspects of your stay did not wow you. If you have a moment and are willing to share more information regarding your experience, please do not hesitate to reach out to us. It is always a pleasure having you as a guest and we hope that you will consider us for your next visit.

8/10 - 좋아요

Akshay

출장 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
2022년 2월에 5박 숙박함
답변 제공: General Manager 님, 2022년 3월 7일
Dear Akshay, It was a pleasure having you at Radisson Hotel Kathmandu, Thank you for taking the time to rate us on Hotels.com. We hope you enjoyed your time at the hotel and on behalf of all our ambassadors, I look forward to welcoming you back.

8/10 - 좋아요

Dhruba

가족 여행
좋아요: 직원 및 서비스, 편의 시설/서비스
Overall it was good. Receptionists are cool and friendly. Food and service was really good. I was not happy to not have service free at the airport and breakfast.
2021년 10월에 1박 숙박함
답변 제공: Radisson Kathmandu 님, 2021년 10월 10일
Dear Dhruba, We appreciate your time taken to write about your positive experience with us. It is such a delight to learn that you enjoyed your recent stay with us and we also appreciate you pointing out the friendly service you received from our ambassadors. We apologize for the concern shared however, you had opted for an European Plan which does not include Airport Transfer service & Breakfast while you made the reservation which is why the charges were applied. It would be a pleasure and honor to serve to again when your travels bring you back to the area!

6/10 - 괜찮아요

Prashant

출장 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
y stay at radisson kathmandu
In room dining food: 1. taste was not good 2. very less quantity
2021년 1월에 1박 숙박함
답변 제공: Radisson Kathmandu 님, 2021년 2월 2일
Dear Prashant, Thank you for providing us with this honest feedback. We sincerely apologize for the shortcomings you experienced concerning the food served at your room during your recent stay with us. Your feedback is very important to us and has been shared with our Food & Beverage Manager to look into the same ensuring no future guests are inconvenienced as such. This aside, we hope you enjoyed your stay with us and we are given the opportunity to welcome you back when your travels bring you back to the area!

8/10 - 좋아요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Has a luxury feel, good location. We weren't sure if it was okay to flush toilet paper or not. More separation between the shower and the rest of the bathroom would have been nice.
2020년 2월에 2박 숙박함
답변 제공: Manager 님, 2020년 3월 2일
Dear Valued Guest, We appreciate your time taken to write us the feedback. It is such a delight to learn that you enjoyed your time at the hotel and our location proved to be convenient for you during your recent stay with us. Your constructive feedback concerning bathroom is highly appreciated and will be used to consider future improvements. Should your travels bring you back to the area, we look forward to hosting you again.

8/10 - 좋아요

Alkayet

2020년 1월에 3박 숙박함

4/10 - 별로예요

Joseph

별로예요: 청결 상태, 객실의 편안함
avoid this hotel.
It’s not a 5 star hotel. It’s dated. It’s smells. It need refurbishment. I reserved a king bed and got a twin bed. There was hair in the bath. Do I need to go on? It was awful. Basically I consider this fraud. Sold one thing and delivered something else.
2019년 12월에 2박 숙박함
답변 제공: GmSec 님, 2019년 12월 12일
Dear Joseph, We appreciate your honest feedback. We regret to hear that your guest room did not live up to expectations. Your feedback on this is highly appreciated and will be used to consider future improvements. Should you allow us the privilege to host you again, we’d welcome the opportunity to provide you with an improved experience that will exceed your expectations.

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2019년 11월에 5박 숙박함
답변 제공: GmSec 님, 2019년 12월 12일
Dear Valued Guest, Thank you for rating us on Expedia. We hope you have enjoyed your stay with us and we look forward to an opportunity to serve you once again.

8/10 - 좋아요

Lewis

2019년 11월에 7박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was easy to access many popular locations and everyone was very helpful
2019년 11월에 2박 숙박함
답변 제공: Manager 님, 2019년 11월 6일
Dear Valued Guest, Thank you for taking the time to share this excellent review! Between our friendly service and commodious location in the heart of the city, we are so glad you enjoyed your stay at Radisson Hotel Kathmandu. It would be a pleasure and honor to host you again in the future.

8/10 - 좋아요

Monika 님, Delhi, India

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This property has two complexes - a more fancy one and a less fancy annex. Right next to each other. Situated at the end of a side street away from the busy traffic. I stayed at the annex and loved that it was more cozy and more quiet. Receptionists very welcoming and helpful. Location of hotel is great - close to tourist district for shopping (easy walk but pollution high and only few minutes by taxi). Clean sheets and clean bathroom. Breakfast is not included in room. Can get a la carte - nice danishes and pastries. Modest terrace cafe on third floor - kind of roof top. Peaceful. Not too many people. Main complex has Italian restaurant. Nice service. Overall had a very pleasant experience and a nice stay. Felt like at home.
2019년 9월에 2박 숙박함
답변 제공: Manager 님, 2019년 10월 15일
Dear Monika, Thank you for taking the time to write such a thorough and descriptive review sharing your recent stay experience with us.We’re thrilled you enjoyed a cozy & quite atmosphere of our hotel and enjoyed the perks of our convenient location. From our welcoming and helpful service to delicious danish pastries, we are so happy that so many aspects of your stay exceeded expectations. It will be our pleasure and privilege to have you back at the hotel for yet another pleasant stay!

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2019년 9월에 7박 숙박함
답변 제공: Manager 님, 2019년 9월 19일
Dear Valued Guest, Thank you for rating us on Expedia. We hope you have enjoyed your time at the hotel and shall be eagerly awaiting your return.

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스
Solo stay
People were nice but WiFi stopped working at night, TV did not work and they overcharged me for a taxi service.
2019년 9월에 1박 숙박함
답변 제공: Manager 님, 2019년 9월 9일
Dear Valued Guest, We appreciate your honest feedback. While we are delighted to learn that our team members were nice, we are disappointed that the Internet & TV malfunctioned during the night and you were overcharged for the taxi service. Reviews like yours are crucial in our improvement and we can’t thank you enough for this opportunity. We look forward to finding ways to improve and regain your trust during a future stay.

8/10 - 좋아요

Bernt

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 8월에 3박 숙박함
답변 제공: GMSec 님, 2019년 9월 5일
Dear Valued Guest, Thank you for taking the time to rate us on Expedia. We hope you had a pleasant stay with us and will look forward to your return stay.

10/10 - 훌륭해요

Anston

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Is a great location close to the buzzing Thamel..15 min walk
2019년 8월에 1박 숙박함
답변 제공: Manager 님, 2019년 8월 22일
Dear Anston, Thank You for sharing a positive review about our hotel. We are glad our hotel's location was convenient for you to reach out to one of the major destination, Thamel. Looking forward to welcoming you for yet another memorable experience.

2/10 - 너무 별로예요

실제 이용하신 고객

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Overcharged for additional items and half day rate .
2019년 7월에 3박 숙박함

8/10 - 좋아요

Paul

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice hotel, comfortable and good location.
2019년 5월에 2박 숙박함
답변 제공: RM 님, 2019년 5월 28일
Dear Paul, Thank you for posting a positive review about our hotel on Expedia. Hope you had a pleasant stay. We look forward to welcoming you back on your next visit to Kathmandu.

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2019년 5월에 2박 숙박함
답변 제공: RM 님, 2019년 5월 26일
Thank You!

4/10 - 별로예요

Namgyal

별로예요: 숙박 시설 상태 및 시설, 객실의 편안함
2019년 5월에 2박 숙박함
답변 제공: Radisson Hotel Kathmandu 님, 2019년 5월 13일
Dear Namgyal, thank you for the review.

8/10 - 좋아요

실제 이용하신 고객

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Breakfast not included in the booking- paid for a premium room.
2019년 4월에 5박 숙박함
답변 제공: RM 님, 2019년 4월 30일
Dear Guest, Thank you for the Review. I believe expedia clearly mention the inclusion while make the reservation. The supplement of breakfast is also mentioned. Business Class room is only inclusive of breakfast. Hope you have enjoyed your stay with us.

10/10 - 훌륭해요

WEE 님, Kuala Terengganu, Malaysia

단체 여행, 연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It's located in strategic location. Walking distance to restaurant and shopping area and tourist attraction area. Rooms are clean with good amenities. Lobby is spacious and relaxing area.
2019년 3월에 3박 숙박함
답변 제공: RM 님, 2019년 3월 22일
Dear Guest, Thank you for sharing your experience with us. Your positive review has further empowered us to make our service even more better. We look forward to welcome you again at Radisson Kathmandu.

10/10 - 훌륭해요

실제 이용하신 고객

연인과의 여행
Very strategic location. Walking distance to shopping for souvenirs and restaurants
2019년 3월에 1박 숙박함
답변 제공: RM 님, 2019년 3월 22일
Dear Guest, Thank you for your time to review and patronizing our hotel. It is our pleasure to have you here. We look forward to welcome you again.

8/10 - 좋아요

Solofo

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Séjour agréable dans un hotel tres confortable
Hôtel très confortable avec personnel agréable et serviable. Le seul inconvenient si vous logez dans la nouvelle annexe est la vue d’un espace voisin où des ordures sont entassées . Les pannes de courant ne devraient plus étonner personne et ne dépendent pas de l’hotel.
2019년 2월에 1박 숙박함
답변 제공: RM 님, 2019년 3월 14일
Dear Guest, Thank you for your valuable feedback. Hotel has requested for the proper management of garbage to the concerned landlords. Hopefully it will be better at earliest. from the main building higher floor one can have the unobstructed city views. We will be happy to allocate those floors if we will get an opportunity to welcome you back.

8/10 - 좋아요

Solofo

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Very good hotel in an unwelcoming neighborhood
Wonderful room and service, The only disappointing issue is t he view from the room window.. Need to advocate for a clean neighborhood.
2019년 2월에 6박 숙박함
답변 제공: RM 님, 2019년 3월 9일
Dear Guest, Thank you for your feedback. We were putting our effort to convince the neighborhood to clear the unwelcoming stuffs. Hopefully the result can be seen at earliest. We will be happy to assist you further with the higher floor arrangement if we will get an opportunity to welcome you again.

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Leather jacket stores nearby, cheap and good design. Staff are friendly and helpful. Great food in breakfast
2019년 2월에 2박 숙박함
답변 제공: RM 님, 2019년 3월 6일
Dear Guest, Thank you for your kind review on our food and services. Your positive feedback will definitely help us to motivate towards further service excellence. Looking forward to welcome you again.

8/10 - 좋아요

Solofo

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Hotel confortable et acceuillant
Hôtel confortable avec personnel acceuillant et efficace. Petit bémol avec l’environnement car la vue depuis la fenêtre n’est pas très agréable . Accès facile à plusieurs restaurants de qualité dans le voisinage.
2019년 2월에 3박 숙박함
답변 제공: RM 님, 2019년 3월 8일
Cher invité, merci pour vos commentaires. Comme l'hôtel est centré sur la ville, la bonne zone commerçante est juste dans sa visibilité. Cependant, avec un plancher bas, la vue peut être obstruée. Si nous avons l’occasion de vous accueillir à nouveau, nous vous attribuerons les chambres des étages supérieurs pour une meilleure vue.

6/10 - 괜찮아요

Akshay

별로예요: 청결 상태
2019년 2월에 1박 숙박함
답변 제공: Anu Parajuli 님, 2019년 2월 22일
Dear Akshay, Warm Greetings from Radisson Hotel Kathmandu! Thank you for taking the time to rate us. It was a pleasure having you with us and we are looking forward to welcoming you back very soon. Best Regards, Subrata Banerjee

8/10 - 좋아요

Faizan

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 2월에 1박 숙박함
답변 제공: Anu Parajuli 님, 2019년 2월 8일
Dear Faizan, Warm Greetings from Radisson Hotel Kathmandu! Thank you for rating us 8 out of 10. It was a pleasure having you with us and we are looking forward to welcoming you back very soon. Best Regards, Subrata Banerjee

10/10 - 훌륭해요

실제 이용하신 고객

Service i top, værelse i top, fantastisk spa, super dejligt ophold, kan klart anbefales hvis man skal forkæle sig selv lidt.
2018년 11월에 2박 숙박함
답변 제공: Anu Parajuli 님, 2018년 11월 30일
Dear Guest, Warm Greetings from Radisson Hotel Kathmandu! Thank you for taking the time to write us the feedback. We extend our gratitude for highlighting our services and facilities. It was a pleasure having you with us and we are looking forward to welcoming you back very soon. Best Regards, Subrata Banerjee

6/10 - 괜찮아요

Roger 님, UK

좋아요: 직원 및 서비스
The hotel has 2 buildings, one good, one not so good, unfortunately we were in the not so good. I can only assume that the type of room you choose decides which part of the hotel you are in. It would be far better if you inluded this in your hotel description, if I had known I would have booked to stay in the good part or a different hotel.
2018년 10월에 3박 숙박함
답변 제공: Anu Parajuli 님, 2018년 11월 6일
Dear Roger, Warm Greetings from Radisson Hotel Kathmandu! Thank you for taking the time to express your feedback. We apologize for the inconvenience caused during your stay with us. Had you mentioned about your disappointment during your stay with us, we would have rectified it then and there. Also, please be informed that we are going through the room refurbishment. Upon your next visit to Radisson Hotel , we ensure to provide you the renovated room. It was a pleasure having you with us and we are looking forward to welcoming you back very soon to meet your expectations. Best Regards, Subrata Banerjee

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2018년 10월에 1박 숙박함
답변 제공: Anu Parajuli 님, 2018년 11월 5일
Dear Guest, Warm Greetings from Radisson Hotel Kathmandu! Thank you for taking the time to rate us 4 star. It was a pleasure having you with us and we are looking forward to welcoming you back very soon. Best Regards, Subrata Banerjee

4/10 - 별로예요

실제 이용하신 고객

좋아요: 직원 및 서비스
The price of the breakfast buffet was absurdly over-priced for the quality and considering this is Kathmandu
2018년 10월에 3박 숙박함
답변 제공: Anu Parajuli 님, 2018년 11월 5일
Dear Guest, Warm Greetings from Radisson Hotel Kathmandu! Thank you for taking the time to express your feedback. Being a five star hotel of kathmandu ,we strive to provide value for money in all our services and facilities. Please rest assured that your comment has been passed on to our F&B manager to investigate. It was a pleasure having you with us and we are looking forward to welcoming you back soon to meet your expectations. Best Regards, Subrata Banerjee

10/10 - 훌륭해요

Wynn

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Beautiful oasis of calm in Kathmandu
Upon checkin a few perks were thrown in and the staff continued this wonderful treatment. within 24 hrs I looked forward to seeing the doormen and staff! Your people put you above the rest
2018년 10월에 3박 숙박함
답변 제공: Anu Parajuli 님, 2018년 11월 2일
Dear Wynn, Warm Greetings from Radisson Hotel Kathmandu! We extend our gratitude for taking out the time to write us such a wonderful feedback. Thank you for highlighting our great staff and service. It was a pleasure having you with us and we are looking forward to welcoming you soon. Best Regards, Subrata Banerjee