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레드 루프 인 그리핀 여행 후기

2 out of 5
레드 루프 인 그리핀
1719 N Expressway, Hwy 19 & 41 Northside, Griffin, GA

이용 후기

6.0
평점 10 - 훌륭해요. 246개 이용 후기 중 50개" "
평점 8 - 좋아요. 246개 이용 후기 중 51개" "
평점 6 - 괜찮아요. 246개 이용 후기 중 43개" "
평점 4 - 별로예요. 246개 이용 후기 중 40개" "
평점 2 - 너무 별로예요. 246개 이용 후기 중 62개" "

6.4/10

청결 상태

7.0/10

직원 및 서비스

5.4/10

편의 시설/서비스

6.0/10

숙박 시설 상태 및 시설

6.2/10

친환경

이용 후기

2/10 - 너무 별로예요

Michael 님, Martinsville

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The person at the front desk was nice, they asked me if I had already paid which was the first red flag. They sent me to room 205 where the key did not work. I went back to the clerk and they said there might be someone in there already. They put me in room 104 instead. I went in the room the bed was stained, there was no comforter just a top sheet, there was a half used bottle of conditioner, no body wash or shampoo, the lotion by the sink was also half used, there was a cockroach in the bathroom that ran under the bed, and there was an odor in the room when i came in that I had to let air out. A lady called me at midnight which woke me up asking me if I was still coming to the property to get the room, being already in the room. Terrible experience, not worth $85, I am now staying at Comfort Inn across the street it is miles better for almost the same price. Nasty hotel needs to be shut down.
2024년 3월에 1박 숙박함

4/10 - 별로예요

Mike

연인과의 여행, 반려동물 동반 여행
좋아요: 청결 상태
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
It's one of the only places to stay if you have a dog. You get what you pay for, and that's crappola.
2024년 3월에 2박 숙박함
답변 제공: Oniel Rediresponse Specialist 님, 2024년 3월 23일
Hi Mike,I want to thank you for taking the time to post a review of your stay at the Red Roof Inn Griffin. We strive to provide guests with all the comforts of home, so I am disappointed to see that we did not achieve that with your visit.On your next stay at RedRoof should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,OnielRedRoof Management Rediresponse Specialist

10/10 - 훌륭해요

Margie

연인과의 여행, 반려동물 동반 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
Pets allowed Room was clean and updated with vinyl flooring. Good place to stop for a 1 night stay with a reasonable rate.
2024년 3월에 1박 숙박함
답변 제공: Chirell RediResponse Specialist 님, 2024년 3월 14일
Dear Margie,Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn Griffin. It is very gratifying to read that you had a great encounter with us and we really appreciate your kind comments about our clean room, pet-friendliness and reasonable rate. Your feedback is essential as we strive to provide a clean, comfortable, values-based stay to all guests.Redroof can’t wait to see you Under Our Roof soon, where we can continue to offer you a clean and comfortable stay at an affordable price!Sincerely,ChirellRediResponse Specialist

2/10 - 너무 별로예요

terry

연인과의 여행
좋아요: 청결 상태
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
ill give you a honest review,pros,room was clean and smelled fine,front desk people were nice,no issues there,cons,no hot water,bed was way to soft,but to make bed even worse,it has a blood stain on the side of it,we didnt notice it until we got ready to leave
2024년 2월에 1박 숙박함
답변 제공: Recordo Rediresponse Specialist 님, 2024년 2월 21일
Dear Terry,Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn Griffin. It's wonderful to see that our cleanliness was up to your standards, and our staff hospitality was satisfying. Red Roof isn't pleased with the fact that you had no hot water issues as stated and that our beds weren't to your liking. Your feedback is important to Red Roof and we’ll take your comments into consideration to make changes to improve our customer experience. We hope that you will give us the opportunity to provide you with a better experience the next time you're in the area. Sincerely,RecordoRed Roof Management Rediresponse Specialist

10/10 - 훌륭해요

Rebekah

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The price was good. Surprised they charge 20.00 extra for early check in.
2024년 2월에 1박 숙박함
답변 제공: Dannielle Rediresponse Specialist 님, 2024년 2월 5일
Dear Rebekah,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF INN GRIFFIN. We sincerely appreciate your comments and are happy to hear you had a great experience with us, especially regarding the affordable price, however a 20.00 early check in fee is required. Positive guest feedback, like yours, is always an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for your kind words. The staff and I would love to provide you with another comfortable stay in the futureSincerely, Red Roof Management

10/10 - 훌륭해요

Dion

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
My stay was, but a few hours, The staff was great , we were having some good laughs. They are doing so updates to the facility, nothing major.
2024년 1월에 1박 숙박함
답변 제공: Kerry-Lee RediResponse Specialist 님, 2024년 1월 30일
Hello Dion,Here at the RED ROOF INN HELEN, we strive towards the provision of valuable service at a superior level. Thank you for your remarks highlighting our great staff. Know that your voice is of tremendous importance to us at Red Roof, and we value your comments which will help us to continuously improve our services and make our guest experiences even better. Thank you for sharing your kind words. We would love to host you again soon.Sincerely, Red Roof Management

2/10 - 너무 별로예요

javaughnie

가족 여행
별로예요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
They booked us a room at 3am in the morning after traveling and flying one whole day without notifying us that the property has no hot water to shower for over a week then when contacted the front desk shortly after to check out we were advised we cannot be refunded and there are persons that live at the property that has to just use the food water to shower and they were very rude plus disrespectful.
2023년 12월에 2박 숙박함
답변 제공: Chevanese RediResponse Specialist 님, 2023년 12월 26일
Thank you, Javaughnie, for taking the time to write a review of your stay at the Red Roof Inn Griffin. We apologize for the inconvenience with the hot water and the less than ideal encounter you had with our staff. At Red Roof, we strive to provide guests with the best customer service and all the comforts of home, so I am disappointed to read that we weren’t able to provide you with that ideal home away from home experience you deserve. If you wish to escalate your concerns regarding that issue, we have a Guest Relations team. That department is dedicated to handling complaints, and offers the highest form of escalation. Please contact the GR team directly.Thank you for sharing your concerns and I wish you all the best in your future travels.Sincerely,ChevaneseRed Roof ManagementRediResponse Specialist

8/10 - 좋아요

Warren

좋아요: 직원 및 서비스
Overall, it was about as expected for a last minute $53 room. Their taxes and fees were very pricy but it wasn’t bad. I got okay enough sleep
2023년 9월에 1박 숙박함
답변 제공: Kamaria Red Roof Management RediResponse Special 님, 2023년 10월 3일
Dear Warren,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF INN GRIFFIN. We sincerely appreciate your comments and are happy to hear you had a great experience with us, prompting your 4/5 score. However, as it pertains to pricing, we are not privy to it. However, price change due to the competitiveness of the market. On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure you’re comfortable. Please know that we value you as our guest and appreciate your business. Thank you again for posting your review. I do hope that you will return to our hotel, or any of our other brand locations, in the future. Sincerely,Kamaria Red Roof Management RediResponse Specialist

6/10 - 괜찮아요

Joshua

출장 여행, 가족 여행
별로예요: 객실의 편안함
Stayed 2 nights my sheets wasn't changed and bed had 2 thin sheets for blankets
2023년 9월에 2박 숙박함
답변 제공: Kamaria Red Roof Management RediResponse Special 님, 2023년 10월 2일
Dear Joshua,Thank you for taking the time to tell us about your experience at the RED ROOF INN GRIFFIN. I am sorry that your experience did not meet your expectations. Please accept our sincerest apologies for the situation you mentioned regarding the sheets. On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure you’re comfortable. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Very truly yours,Kamaria Red Roof Management RediResponse Specialist

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 1박 숙박함
답변 제공: Oshane RediResponse Specialist 님, 2023년 9월 14일
Hello Valued Guest,Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN GRIFFIN and I appreciate your 10/10 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,OshaneRed Roof ManagementRediResponse Specialist

8/10 - 좋아요

Jessica

2023년 9월에 1박 숙박함
답변 제공: Sharma RediResponse Specialist 님, 2023년 9월 24일
Hello Jessica, Thank you for taking a moment to leave a review. The staff at the RED ROOF INN GRIFFIN and I appreciate your 4/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Sharma Red Roof Management RediResponse Specialist

8/10 - 좋아요

terry

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
everything was great,except,the bed,it actualy sinked in the middle and the toilet was way to low,like it was made for kids other than that,stay was great
2023년 8월에 1박 숙박함
답변 제공: Dannielle Rediresponse Specialist 님, 2023년 8월 15일
Dear Terry,Thank you for taking the time to complete our guest survey. I appreciate your comments regarding your recent stay at the RED ROOF INN GRIFFIN. We are happy to know that you were pleased with your overall stay. We apologize that the bed was not to your comfort and the issue you had with the toilet. Feedback from our guests is always welcome as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We would love to have another chance to provide you with a better experience the next time you're in town.Sincerely,Dannielle Red Roof Management

4/10 - 별로예요

Ashlee

가족 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
This property did even come close to living up to its potential. It was dirty, the walls were disgusting. No breakfast. No pool. There were dogs barking all night. If I can avoid it, I will not stay here again.
2023년 8월에 1박 숙박함
답변 제공: Sharma RediResponse Specialist 님, 2023년 8월 8일
Dear Ashlee,Thank you for taking the time to tell us about your experience at the RED ROOF INN GRIFFIN. I am sorry that your experience did not meet your expectations due to the cleanliness of our hotel and the walls not being up to your standards, the lack of breakfast, the pool being closed, and the other highlighted concerns. Pertaining to breakfast, there are restaurants close by. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and we wish you all the best in your future travels.Very truly yours,Sharma Red Roof Management RediResponse Specialist

10/10 - 훌륭해요

Sharon

2023년 8월에 1박 숙박함
답변 제공: LaTunde Murrant. Rewards Specialist 님, 2023년 8월 7일
Hello Sharon, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN GRIFFIN and I appreciate your 10/10 score following your stay. We aim to deliver a positive experience for all our guests and we're happy you were satisfied with your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,LaTundeRed Roof Management RediResponse Specialist

2/10 - 너무 별로예요

Theresa

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Don’t stay here!
This hotel was so sketchy that my husband and two grown sons left at 0400 to drive home after driving from NC to Atlanta for the NASCAR race. It was dirty, there were no towels or even tissues. The base of the lamp were the chargers were was grimy. The bathroom door was barely finished and dirty. There was rust on every faucet in the bathroom. The AC had an order which filled the room
2023년 7월에 1박 숙박함
답변 제공: Carla Red Roof Management 님, 2023년 7월 11일
Dear Theresa,Thank you for taking the time to tell us about your experience at the Red Roof Inn Griffin. I was disheartened to read that your stay fell short of your expectation due to the situation you described regarding the lack of cleanliness in the room, the A/C odor and the other concerns you listed. We continually work to improve our hotel, so I really appreciate you providing us with your feedback. I will sharing your feedback with management to ensure that your concerns are addressed.At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Sincerely,CarlaRed Roof Management RediResponse Specialist

2/10 - 너무 별로예요

Anette

2023년 3월에 3박 숙박함
답변 제공: Sharma RediResponse Specialist 님, 2023년 5월 29일
Hello Anette,Thank you for taking a moment to leave a review. The staff at the RED ROOF INN GRIFFIN and I is disappointed to see your 1/5 score following your stay. In the future, please consider adding comments to your survey to let us know where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,SharmaRed Roof ManagementRediResponse Specialist

2/10 - 너무 별로예요

kim

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Room was horrible. Bed bugs on bed! Yuck. I’m leaving to go to another hotel right now!
2023년 5월에 1박 숙박함
답변 제공: Sharma RediResponse Specialist 님, 2023년 5월 28일
Hello Kim,I appreciate you sharing your feedback following your experience at the RED ROOF INN GRIFFIN. It is disheartening to hear that your experience did not meet your expectations due to your room not being to your liking and the pests you reported. Please know that we work with a Pest Control company who regularly treats the property for pests as is standard in the industry. I have notified management of your comments so they can work with the specialists to ensure everything is as it should be.At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and we wish you all the best in your future travels.Sincerely,SharmaRed Roof ManagementRediResponse Specialist

2/10 - 너무 별로예요

Viola

단체 여행, 반려동물 동반 여행, 가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Horrible hotel! No stars at all! The worst I have ever stayed in. First, we paid for the room with king bed, we got a room with two double beds. Upon questioning, the receptionist rudely answered that they do not have any rooms available with king beds, and if we wanted one, we should have called in advance. Secondly, the toilet was broken and leaked all night, everything in the room was old and ran down. Thirdly, the receptionist pointed to a young lady in the lobby and told us that she was a call girl working here at the hotel, like we need to know that. Finally, because of the experience with this hotel, we will avoid staying in Red Roof hotel chain from now on.
2023년 5월에 1박 숙박함
답변 제공: Linton Rediresponse Specialist 님, 2023년 5월 15일
Dear Viola,Thank you for telling us about your recent experience at the Red Roof Inn Griffin. Please allow me to extend my sincerest apologies for the room selection you described, the encounter you highlighted you had with our front desk staff and the other listed hindrances mentioned. I really appreciate you bringing this to our attention.Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I wish you all the best in your future travels.Very truly yours,LintonRediresponse Specialist

4/10 - 별로예요

Shelley

반려동물 동반 여행, 가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
I woke up with bedbug bites, when I told the front office and showed the welts from them on my arm, she shrugged and didn't say a word
2023년 5월에 1박 숙박함
답변 제공: Linton Rediresponse Specialist 님, 2023년 5월 15일
Dear Shelley,Thank you for telling us about your recent visit at the Red Roof Inn Griffin. I was saddened to read your stay fell short of expectation due to the insects you reported. I do apologize for the inconveniences caused. Please know that we work with a Pest Control company who regularly treats the property for pests as is standard in the industry. I have notified the property of your comments so they can work with the specialists to ensure everything is as it should be. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I wish you all the best in your future travels.Yours truly,LintonRediresponse Specialist

4/10 - 별로예요

linda

2023년 4월에 4박 숙박함
답변 제공: Linton Rediresponse Specialist 님, 2023년 5월 25일
Dear Linda,Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn Griffin and I are disappointed to see your 2/5 score following your stay. In the future, please consider adding comments to your survey to let us know where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip.Sincerely,LintonRediresponse Specialist

8/10 - 좋아요

Sienna

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 4월에 1박 숙박함
답변 제공: Linton Rediresponse Specialist 님, 2023년 5월 3일
Dear Sienna,Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn Griffin and I appreciate your 8/10 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip.Regards,LintonRediresponse Specialist

10/10 - 훌륭해요

Tyroneshia

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 4월에 1박 숙박함
답변 제공: Samantha RediResponse Specialist 님, 2023년 4월 4일
Thank you for your positive rating, Tyroneshia. Myself and the staff at the Red Roof Inn Griffin were over the moon when we saw your 10/10 score following your stay. Our aim is to deliver a positive experience for all our guests and we’re happy to have achieved that with your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Thank you again for sharing your rating and we can’t wait to see you under our roof soon, where we can provide you with another great experience. Sincerely, Samantha RediResponse Specialist

8/10 - 좋아요

Lee

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Overall good stay with no real issues
it was fairly clean, I did notice my socks were a little dirty so floor probably could be mopped a little more often (it didn't look dirty at all, but white socks shouldn't get kinda black on the bottom). otherwise no problems at all
2023년 3월에 2박 숙박함
답변 제공: Linton Rediresponse Specialist 님, 2023년 3월 30일
Hello Lee,Thank you for telling us about your recent experience at the Red Roof Inn Griffin. It's great to read that our fairly clean rooms were the highlight of your stay, prompting your 8/10 score. In regards to your response about additional cleaning, your feedback is important to us and will be taken into consideration as it will help us enhance our guests' experience. Please know that we value you as our guest and appreciate your business. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area.Sincerely,LintonRediresponse Specialist

2/10 - 너무 별로예요

Stacey

가족 여행
별로예요: 직원 및 서비스
The Indian owner told me that expiedia only paid $30 towards my room so i was charged $40 in cash. The whole amount was taken out of my account from Expedia plus the additional $40. I booked my room online and they gave it away so i took the only room available and because it has a jacuzzi tub i was over charged even though it wasn't my fault my room was given away
2023년 3월에 1박 숙박함
답변 제공: Olivia RediResponse Specialist 님, 2023년 3월 17일
Hello Stacey,Thank you for taking the time to complete our guest survey regarding your recent stay at the RED ROOF INN GRIFFIN. You indicated that the room you reserved was not available upon arrival and you were given the only available room, due to the amenities you mentioned the room consist of, caused you to be overcharged. Please accept our sincerest apologies for any inconvenience it may have caused. Feedback from our guests is always welcome as we strive to continuously improve the quality of our services. We hope that you will give us the opportunity to provide you with a better experience the next time you're in the area.Sincerely,OliviaRediResponse Specialist

4/10 - 별로예요

Ada

가족 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설
2023년 1월에 1박 숙박함
답변 제공: Devorine Williams RediResponse Specialist 님, 2023년 1월 18일
Hello Ada,Thank you for taking a moment to complete our survey. Myself and the staff at the Red Roof Inn Griffin appreciate but is saddened by your 2/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Devorine Williams RediResponse Specialist

8/10 - 좋아요

Edwin

좋아요: 청결 상태, 직원 및 서비스
2022년 10월에 1박 숙박함

4/10 - 별로예요

Christopher J

별로예요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2022년 10월에 1박 숙박함

8/10 - 좋아요

Adrianna

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 9월에 1박 숙박함
답변 제공: Management 님, 2022년 10월 8일
Thank you for the response

10/10 - 훌륭해요

Lawrence

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 8월에 1박 숙박함
답변 제공: Management 님, 2022년 9월 21일
Thank you for the positive feedback . We will be happy to host your travel again in you upcoming travel in area.

4/10 - 별로예요

Darrell

연인과의 여행
좋아요: 직원 및 서비스
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Was very disappointed. The worst Red Roof we’ve stayed in unfortunately. The room had stained furniture, etc etc. I won’t give up on the other Red Roof Inns though.
2022년 8월에 1박 숙박함
답변 제공: Management 님, 2022년 9월 21일
Thank you for the feedback , we just changed the furniture recently . We would be happy to have you for your future travels

6/10 - 괜찮아요

실제 이용하신 고객

가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Good Enough
Good enough for one night on a short notice when you’re not wanting to spend twice as much for a fresh smelling room, with a bathroom door that latches and a shower curtain without chunky white stuff on it. Sheets were clean....I think....I hope....
2022년 6월에 1박 숙박함
답변 제공: Management 님, 2022년 6월 9일
Thank you for the feedback.

6/10 - 괜찮아요

Eva

좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
We just couldn't stay there. The staff was great.
2022년 6월에 2박 숙박함
답변 제공: Management 님, 2022년 6월 9일
Thank you for the feedback

6/10 - 괜찮아요

Anna

가족 여행
좋아요: 직원 및 서비스
Very noisy, slamming doors, loud music. May not stay there again.
2022년 4월에 2박 숙박함
답변 제공: management 님, 2022년 5월 24일
Thank you for your feedback, we are sorry for the inconvenience.

2/10 - 너무 별로예요

Brittany

가족 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Do not stay here
Do not stay here. Room was disgusting. Had a non-smoking room but it smelt like an ash-tray. There was actually an ash-tray in the room. Also the whole place smelled like weed. It was very sketchy. We woke up to a fight down below us and cops were called. Never again will we stay here especially with our kids. The bathroom looked as if someone had been murdered in it. If it hadn't had been so late getting back after supercross and going out to eat we would have made the 5 hr drive back home that night.
2022년 4월에 1박 숙박함
답변 제공: Management 님, 2022년 5월 24일
Thank you for your feedback, we are sorry for the inconvenience.

2/10 - 너무 별로예요

Karla

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Do you not stay here! We were in town for and booked the red roof inn we had a late check in upon check in the front desk they told us when we got to the room to call for the Wi-Fi password when we reached that point the room phone did not work trying to fix the phone for several minutes we grab dirty towels and headed down to the office the replacement towels was even worse when we got ready for bed we pull down the bedding and you could see that it was askew like a 4 yr old made it. dirty marks on the sheets and pillows we could not believe we were in that situation because of our retail therapy we were able to lay out all of our clothing and such across the bed so that we could lay down. We brought with us our own pillow and throw blanket thank goodness the later in the evening it got the livelier the neighbors outside became not only were children running around there were loud noises coming from rooms beside us all night long children were heard until 3:45AM at 4:15AM someone jerked the door handle And I became concerned. People were sitting in their cars and traffic was in and out all night. Two women from out of town put into what clearly was a place to find everything a drug addict could possibly need for the nights worth of bad decision making.
2022년 4월에 1박 숙박함
답변 제공: Management 님, 2022년 5월 24일
Thank you for your feedback, we are sorry for the inconvenience.

10/10 - 훌륭해요

Charles

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Excellent Value
Don’t let the price or brand fool you. Hotel has been completely redone and easily up to Holiday Inn Express comfort.
2022년 3월에 1박 숙박함
답변 제공: Management 님, 2022년 3월 20일
Thank you so much for the positive feedback, it was immense pleasure to have you at our property, we will be happy to have you back for your future travel in area.

2/10 - 너무 별로예요

Danielle

별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Will never stay again!
The room was missing face plates on the outlet and on off switch for the bathroom light, the vent was missing the vent plate in the bathroom, there was graffiti all over the walls, on the toilet, on the sink, and inside of the shower. There were no towels in the room when we checked in, so we needed to ask for those things before we got them, in order to check in to hours early we had to pay an additional $20 which is unheard of! Especially for the shabby condition of the room. The mirror that was on the wall wound up falling off of the wall because it was so poorly hung, thank goodness it did not break otherwise I could see getting charged for something that was not within our control. I will never stay at this hotel again.
2022년 2월에 1박 숙박함
답변 제공: Management 님, 2022년 2월 25일
Thank you for the feedback.

6/10 - 괜찮아요

Tamara 님, Muncie

반려동물 동반 여행, 가족 여행
Clean enough for a sleeping place on a long drive.
2021년 12월에 1박 숙박함
답변 제공: Management 님, 2022년 1월 7일
Thank you for the feedback.

6/10 - 괜찮아요

Christopher

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2021년 11월에 1박 숙박함
답변 제공: Management 님, 2021년 12월 6일
Thank you for taking the time to complete our guest survey. I appreciate your comments regarding your recent stay at the RED ROOF INN GRIFFIN.

10/10 - 훌륭해요

Tony

2021년 10월에 4박 숙박함
답변 제공: management 님, 2021년 12월 6일
Thank you for taking the time to complete our guest survey. I appreciate your comments regarding your recent stay at the RED ROOF INN GRIFFIN.

6/10 - 괜찮아요

Larry

2021년 11월에 1박 숙박함
답변 제공: management 님, 2021년 12월 6일
Thank you for taking the time to complete our guest survey. I appreciate your comments regarding your recent stay at the RED ROOF INN GRIFFIN.

2/10 - 너무 별로예요

Jasmine

별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Horrible stay
I would never go back to this place. I felt unsafe. I left to go to work and the manager sold my room to someone else. Then lies and said I left the door open and that he tried to call me. Which he did not even try! So when I returned from work they turned my key off and there was a man in my room after I got them to turn it back on! Instead of just giving me my money back they gave me another room. Well, great! Nope, the shower didn’t even work in that one. I told the manager that he was completely ridiculous and I’d never come back! Horrible place. Not for anyone but folks who LIVE there. Definitely not for a quick cheap business stay. Hey, I got what I paid for though. I still would not recommend staying there if you’re not trying to live there.
2021년 9월에 1박 숙박함
답변 제공: Management 님, 2021년 11월 7일
We are sorry for the inconvenience. I can assure you that corrective measures will be taken to ensure a similar situation does not occur in the future.

6/10 - 괜찮아요

Louise

좋아요: 청결 상태, 직원 및 서비스
Pounding next door till 9 pm. I understand remodeling but can you NOT on a fridayor when you have client checkin? Checked in 4pm to nap. No go with hammering 😞
2021년 10월에 1박 숙박함
답변 제공: Management 님, 2021년 11월 7일
We are sorry for the inconvenience .I can assure you that corrective measures will be taken to ensure a similar situation does not occur in the future.

6/10 - 괜찮아요

Alicia A

좋아요: 직원 및 서비스
2021년 10월에 1박 숙박함

10/10 - 훌륭해요

Cemily

2021년 10월에 1박 숙박함
답변 제공: Management 님, 2021년 11월 7일
Thank you for the positive feedback, we would be happy to host in future in the area.

10/10 - 훌륭해요

Cemily

2021년 10월에 1박 숙박함
답변 제공: Management 님, 2021년 11월 7일
Thank you for the positive feedback, we would be happy to host in future in area.

6/10 - 괜찮아요

Jane

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Good room; not so good atmosphere outside.
The room was great - clean and sufficient for a 1 night stay. Walls thin as we heard the people above us moving about all night. There was no breakfast offered. The biggest concern was the surroundings. While the hotel is on a main road, it was evident many transients frequented the hotel. The vehicle parked next to us changed at least 3 times over night and some of the people we observed in the parking lot seemed to be on illicit substances.
2021년 8월에 1박 숙박함
답변 제공: management 님, 2021년 9월 9일
Thank you for the feedback.

4/10 - 별로예요

Dianna

2021년 8월에 2박 숙박함
답변 제공: management 님, 2021년 9월 17일
Thank you for the feedback.

2/10 - 너무 별로예요

실제 이용하신 고객

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Bad experience...dont go there
2021년 7월에 1박 숙박함
답변 제공: Management 님, 2021년 8월 9일
Thank you for your feedback. We will be addressing your concerns.

8/10 - 좋아요

Julie

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2021년 8월에 5박 숙박함
답변 제공: Management 님, 2021년 8월 9일
Thanks for staying with us. We appreciate your feedback!