Dear Karen,Thank You for taking the time out your day to leave us a review. We appreciate all feed back good and bad.It saddens us to hear that the room was not up to your satisfaction. Although the room was cleaned. We understand the discomfort you may have due to us not extending you because of the complaints we received about you disturbing other guests. This isn't a reason to post false reviews.Thank You again for sharing your feed back.Safe Travels,

Dear Ben,Thank You for taking the time out your day to leave us a review. We appreciate all feed back good and bad.Thank you for sharing your feed back with us. Thank You,

Dear Shawn,Thank You for taking the time out your day to leave a review. We appreciate all feedback good and bad.We appreciate you sharing your feedback. We will address the issue.Thank You,

Dear Anonymous,Thank you for taking the time out your day to leave us a review. We appreciate all feed back good and bad.Thank You for sharing your feed back with us. We will take what you have stated and try to address those concerns.Thank You again and safe travels,

Dear Benjamin,Thank You for taking the time out your day to leave us a review. We appreciate all feed back good and bad.Thank You for leaving us a score. Thank You for staying with us and safe travels.

Dear Luzviminda,Thank you for taking the time out your day to leave us a review. We appreciate all feed back good and bad.Thank You for leaving us a great score! We hope you choose to continue to stay with us while in the area.Thank You,

Dear Larry, Thank you for taking the time to complete our online survey regarding your recent stay at WoodSpring Suites Richmond West I-64. As a guest you are truly valued. Your feedback about our Property is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. We hope to have the chance to continue to accommodate You. Sincerely,

Dear Jason,Thank You for taking the time out your day to leave us a review. We appreciate all feed back good and bad.Thank You for sharing your feed back with us and we ensure that we will address these concerns.Thank You,

Dear Alex,Thank You for taking the time out your day to leave us a review. We appreciate all feed back good and bad.Thank You for sharing your feed back with us. I ensure you we are taking what you said seriously and fixing this issue.Thank You,

Thank you for your response to the survey. We appreciate your time. We will use your comments to continue addressing needs at the hotel. we hope to serve your lodging needs again.

Dear Brandy,Thank You for taking the time out your day to leave us a review. We appreciate all feed back good and bad.Thank you for leaving us a score. It saddens us to see we were not to your satisfaction.Thank You and safe travels.

Thank you for your response to our survey. We appreciate the kind words and hope we have the opportunity to serve you in the future.

Thank you for responding to our survey. I would love to know more about your issues with your stay. I hope to have the opportunity to correct your impression of us. Thank you,

Thank you so much for your awesome comments. We are working hard to improve our guest stays. Thank you for allowing us to serve your lodging needs.

Thank you so much for your kind words. Your positive energy is most welcome here. We appreciate you staying with us and hope for your continued business. With kind regards,Tammy RadfordGeneral Manager

Thank you for taking the time to respond to this survey. We value your input to further our staff training to ensure the guest has a great experience .With kind regards,Tammy RadfordGenral Manager

Thank you for your kind words about your stay. We absolutely appreciate your acknowledgment of the all the improvements we have made. We hope you continue to enjoy your stay with us.

Thank you for bringing the problem with the fridge to our attention. We replaced as soon possible. Thank you for allowing us to respond quickly.we want our guest to be happy with their stay.

Thank you for your comments concerning your stay with us. We are utilizing the comments from our guest to retrain and update our staff to promote higher quality satisfaction during your visit with us. Thank you for your kind comments and we hope to serve your lodging needs again.

We would like to apologize for your experience while staying with us. This is not the service we want to present to our guest. These issues will be addressed immediately.Thank you for your comments.

Thank you for your comments. We appreciate your response and we will address this immediately. We are making many positive changes that reflects our standards.

I am sorry that your stay was less than ideal. We strive to make our guests as comfortable as possible during their stay. We hope you will give us another chance to give you a better impression in the future.

Edmond, As team we so pleased you enjoyed your stay! We hope you will visit us again!

I am sorry that your stay was less than ideal. We strive to make our guests as comfortable as possible during their stay. We hope you will give us another chance to give you a better impression in the future.

Tamu, I am sorry you feel that your stay was less than par. We strive to bring the best possible experience to each of guests. We hope you will give another chance to wow you in the future!

Hello George, Thank you for taking the time to provide your feedback, it is much appreciated and will help us do better. It is regrettable that you experience was less than anticipated. The master light switch can be confusing, with that switch on then all the other light switches will function ( by the bed and by the dinning table then operate independently ) Your feed back is much appreciated. Thank you,Albert Guest Service Ambassador

Edmond, As team we so pleased you enjoyed your stay! We hope you will visit us again!

Jasmine, Thank you for providing feedback about your recent stay! We hope you visit us again in the future!

Chad, Thank you for your feedback regarding the cleanliness of your room. Please be assured that we use all feedback to create a better experience for our guests. We hope you will visit us again.

John, Thank you for your feedback regarding the cleanliness of your room. Please be assured that we use all feedback to create a better experience for our guests. We hope you will visit us again.

Thank you for your feeback. We will use your experiance to beeter serve our future guests.

Joseph, On behalf of our team I am sorry we failed to meet your expectations. We hope you will give us another chance to give you an amazing experiance!

Thank you for your honest feedback. We are stiving everyday to create a better stay for our guests. We hope you will give us another chance at making your stay amazing!

Stacy, I am sorry you were less than pleased with your stay! We absolutly take pride in our building. We are currently under renovation and look forward to hosting you in the future!

Ms. Chanel, I apologize you were less than satisfied with your stay. We do strive for our costumer service to be top notch! We appreciate the feedback and will look into the matter.

Thank you for the encouraging feedback! We do strive to make each experience magical! Your concern about the carts has been addressed. We hope to see you again in the future!

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

We're sorry you were displeased. We will work hard to fix the issues you experienced. Thank you for letting us know.

We're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know.

Hi Monique, We're very sorry that your experience was not pleasant. We ensure that this will not happen again and hoping you will definitely give us another chance to make your next visit better and brighter.

HI Rebecca, We're so happy that you enjoyed your stay with us! If we can do anything to make your next stay with us better and brighter, please let us know.

Hi Gary, We're glad to see that you enjoyed your stay with us! If we can do anything to make you stay better and brighter, please let us know.

Hi Sheretta, We're so happy that you enjoyed your stay! If we can do anything to make your next stay better and brighter, please let us know.

Hi Christopher, We are sorry that your stay was not to your satisfaction. We hope that you will give us another chance to make your next stay better and brighter.