바(숙박 시설 내)

이비스 브뤼셀 엑스포-아토미엄 여행 후기

3 out of 5
이비스 브뤼셀 엑스포-아토미엄
Romeinse Steenweg 572, Grimbergen

이용 후기

7.6

좋아요

평점 10 - 훌륭해요. 278개 이용 후기 중 65개" "
평점 8 - 좋아요. 278개 이용 후기 중 117개" "
평점 6 - 괜찮아요. 278개 이용 후기 중 69개" "
평점 4 - 별로예요. 278개 이용 후기 중 17개" "
평점 2 - 너무 별로예요. 278개 이용 후기 중 10개" "

8.0/10

청결 상태

8.0/10

직원 및 서비스

7.0/10

편의 시설/서비스

7.4/10

숙박 시설 상태 및 시설

8.0/10

친환경

이용 후기

6/10 - 괜찮아요

subeom 님, 서울

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
호텔의 대중교통 접근성
대체로 깨끗한 느낌이 드는 호텔이였으나 Bruxelles Midi Station이나 Bruxelles Central Staion으로 접근성은 매우 떨어지는 위치에 있습니다.

8/10 - 좋아요

mikael

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Excellent Personnels, mais bémols...
Bon séjour, Personnels très accessibles et accueillants. Petit bémols par rapport à l'insonorisation des bruits provenant de l'extérieur. Ainsi que la douche avec une énorme marche pour y rentrer. Et du prix de la nuit qui était 20€ plus élevé le jour du concert que le lendemain?
2023년 12월에 1박 숙박함

10/10 - 훌륭해요

Hanne

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 3박 숙박함
답변 제공: Stephan Vanwingene 님, 2023년 12월 20일
Dear Hanne, Thank you for positively reviewing your stay.We are glad you had an enjoyable stay, our team members take great pleasure in going that extra mile for our guests to make sure they have a memorable experience with us.We look forward to seeing you again on your next stay.Season's greetings,

10/10 - 훌륭해요

MARIE.ange

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
trés bien dans l ensemble
2023년 11월에 4박 숙박함

8/10 - 좋아요

Jon

2023년 8월에 2박 숙박함
답변 제공: Stephan Vanwingene 님, 2023년 12월 20일
Beste Jon, Hartelijke dank voor deze enthousiaste beoordeling.Het verheugt ons dat u een fijn verblijf heeft gehad in ons hotel.Met warme groeten en graag tot een volgende keer,Stephan Vanwingene, General Manager

8/10 - 좋아요

Chantal

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Belgium 2023
We tour Belgium for a few days. We used Ibis on a couple of times This one near the Atomium was fine albeit a little 'older', a little more 'worn out as its counterpart.
2023년 10월에 1박 숙박함

8/10 - 좋아요

guillaume

2023년 9월에 2박 숙박함
답변 제공: Stephan Vanwingene 님, 2023년 10월 20일
Beste Guillaume, Hartelijk dank voor dit zeer positieve oordeel.Het verheugt ons dat u een fijn verblijf heeft gehad in ons hotel.Het was een plezier u te mogen ontvangen en hopelijk tot een volgende keer.Hartelijke groeten,Stephan Vanwingene, General Manager

10/10 - 훌륭해요

Roger

2023년 8월에 1박 숙박함
답변 제공: Stephan Vanwingene 님, 2023년 8월 21일
Our answer:Sehr geehrter Roger, vielen Dank, dass Sie sich die Zeit für eine Bewertung unseres Hotels genommen haben.Mit Wohlgefallen haben wir gelesen, dass es Ihnen bei uns gut gefallen hat und dass Sie einen rundum schönen Aufenthalt hatten.Freundliche Grüße und bis zum nächsten Mal.Stephan Vanwingene, Hoteldirektor

4/10 - 별로예요

Carli-Ann

좋아요: 직원 및 서비스
별로예요: 청결 상태
2023년 7월에 2박 숙박함
답변 제공: Stephan Vanwingene 님, 2023년 8월 21일
Dear Carli, Thank you for your feedback,We are very sorry that you felt our high standards were not met and regret you did not inform our team members at the time so we could have taken action.We hope to see you again in the future. Kind regards,Stephan Vanwingene, General Manager

8/10 - 좋아요

Mohamed

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Ibis
2023년 7월에 1박 숙박함

10/10 - 훌륭해요

Mark

2023년 6월에 1박 숙박함
답변 제공: Stephan Vanwingene 님, 2023년 6월 21일
Answer (language: en)Dear Mark,Thank you for reviewing your recent stay.We are pleased that we were able to meet your expectations.It would be an absolute pleasure to welcome you again in the future. Best regards,Stephan Vanwingene, General Manager

6/10 - 괜찮아요

Marie Christine

2023년 5월에 2박 숙박함
답변 제공: Stephan Vanwingene 님, 2023년 6월 21일
Chère hôte, Merci d'avoir pris le temps de ce retour d'expérience.Nous regrettons que votre séjour n'ait pas pleinement correspondu à ce que vous attendiez. Pourriez-vous nous dire ce que vous aurait permis de passer un excellent séjour ? Nous souhaitons faire mieux la prochaine fois.Nous espérons avoir le plaisir de vous recevoir à nouveau.Bien à vous,Stephan Vanwingene, Directeur général

8/10 - 좋아요

Johannes

좋아요: 청결 상태, 직원 및 서비스
2023년 4월에 2박 숙박함
답변 제공: Stephan Vanwingene 님, 2023년 4월 28일
Beste Johannes, Bedankt voor uw enthousiaste beoordeling!Het verheugt ons te horen dat u heeft genoten van een aangenaam verblijf in ons hotel. Wat leuk dat u de gastvrije service als een pluspunt aanhaalt. De tevredenheid van onze gasten is namelijk onze prioriteit.Graag tot een volgende keer!Met vriendelijke groeten,Stephan Vanwingene, directeur

8/10 - 좋아요

Fabrice

연인과의 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Gentillesse et serviabilité du personnel.
2023년 3월에 1박 숙박함
답변 제공: Stephan Vanwingene 님, 2023년 4월 28일
Cher Fabrice, Merci de nous faire part de votre retour d’expérience.C'est une joie de découvrir que vous avez passé un excellent séjour parmi nous.Ce serait un plaisir de vous recevoir à nouveau. Bien cordialement,Stephan Vanwingene, Directeur général

10/10 - 훌륭해요

steve

2023년 3월에 1박 숙박함
답변 제공: STEPHAN 님, 2023년 3월 23일
Cher Steve, Merci de nous faire part de votre retour d’expérience.C'est une joie de découvrir que vous avez passé un excellent séjour parmi nous.Ce serait un plaisir de vous recevoir à nouveau. Bien cordialement,Stephan Vanwingene, Directeur général

10/10 - 훌륭해요

Henry

2023년 2월에 3박 숙박함
답변 제공: STEPHAN 님, 2023년 3월 23일
Beste Henry, Bedankt voor uw beoordeling en feedback.Het verheugt ons dat u een fijn verblijf heeft gehad in ons hotel.Met warme groeten en graag tot een volgende keer,

8/10 - 좋아요

Satu

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Very friendly staff, good price, delicious breakfast. A little outdated, but clean. Excellent bed! Close to Bruxelles Expo and easy to arrive from the Airport (a direct line 820 by bus!). Tram/metro-lines reachable within 1km walk.
2023년 2월에 2박 숙박함
답변 제공: STEPHAN 님, 2023년 3월 23일
Dear Guest We would like to thank you for your rating of your recent stay.We are glad that your expectations were met..We look forward to welcoming you back. Best regards,

10/10 - 훌륭해요

Diana

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 2월에 2박 숙박함
답변 제공: Stephan Vanwingene 님, 2023년 2월 8일
Our answer:Chère Diana,Nous sommes heureux que vous ayez passé un bon séjour parmi nous.Dans l'attente de vous revoir parmi nous,Stephan Vanwingene, Directeur général

6/10 - 괜찮아요

Gunduz

출장 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Het inchecken ging allemaal wat onhandig. Een kopie van je rijbewijs maken zou volgens de GDPR niet meer mogen. Uiteindelijk met moeite zelf op de kopie een aantekening gemaakt om eventueel ID fraude i.v.m. een data lek te voorkomen. Personeel spreek slecht Engels en of Nederlands. Voor het uitrijden van de parkeer garage moet men weer apart naar de receptie met de vraag of de slagboom open mag. Dan kan allemaal naar mijn mening beter. Bij het inchecken wordt verwacht dat je de rekening alvast betaald. Is op zich niets mis mee maar geef dan wel een bewijs van betaling. Later om gevraagd en de collega wist uiteindelijk mij wel een bewijs van betaling af te geven.
2023년 1월에 1박 숙박함
답변 제공: Stephan 님, 2023년 1월 23일
Beste gast, Bedankt voor uw recensie.Spijtig dat u enkele minpuntjes ervaarde tijdens uw verblijf bij ons. Volgens het beleid moeten we bij aankomst vragen voor een identiteitsbewijs. Dat kan een identiteitskaart zijn of een rijbewijs. Uiteraard wordt met deze informatie vertrouwelijk omgegaan. We hebben uw punten ter feedback genoteerd en bekijken hoe we deze zaken kunnen verbeteren. Hopelijk heeft u verder wel genoten van een aangenaam verblijf en een goede nachtrust.We verwelkomen u met plezier opnieuw!Vriendelijke groeten,Stephan Vanwingene, General Manager

6/10 - 괜찮아요

Henrie

단체 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설
kan makkelijk beter!
Weinig personeel, daardoor lang wachten. parkeren €10,- p/n. Kamer was aan renovatie toe, plinten kapot, kitrand uit douche kapot en smerig
2022년 12월에 1박 숙박함
답변 제공: Stephan Vanwingene 님, 2023년 1월 3일
Beste Henrie, Bedankt voor uw feedback.We vinden het erg jammer dat jullie tekortkomingen ondervonden tijdens jullie verblijf bij ons. Dat is absoluut niet onze standaard en we willen jullie onze oprechte excuses aanbieden voor het ongemak. De prijs van de parking is volgens ons marktconform. We gaan jullie andere opmerkingen zeker verder opnemen met ons team om jullie in de toekomst de kwaliteit te bieden waar we voor staan. Hopelijk hebben jullie toch genoten van een goede nachtrust.Vriendelijke groeten en geniet nog van de feestdagen,Stephan Vanwingene, General Manager

2/10 - 너무 별로예요

Arthur

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 12월에 2박 숙박함
답변 제공: Stephan Vanwingene 님, 2023년 1월 3일
Dag Arthur, Bedankt voor uw recensie.Het spijt ons dat de hygiëne van de kamer niet aan uw verwachtingen voldeed, dit is absoluut niet onze standaard. We zullen dit zeker met ons onderhoudsteam bespreken en hopen dat u verder een aangenaam verblijf had.Met vriendelijke groeten,Stephan Vanwingene, General Manager

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Xmas Treat to self
Disappointed that there were No tea making facilities in the room unlike all the other Ibis hotels i have visited in the last 10 years. Not having a car meant a 20 minute walk each way to the shopping area to buy eats but on the plus side the room was very comfortable although the wooden panel floor was very cold and particularly noisy from the person upstairs who seemed to be moving furniture around for no reason. The reception staff were lovely and appreciated how cold it was outside and one evening provided me with a lovely hot cup of tea which was very much appreciated. Not so appreciative one late evening was someone trying to enter My room with their door card and actually had the cheek to knock on My door.
You dont have to drive far to get fuel...
2022년 12월에 2박 숙박함

2/10 - 너무 별로예요

JUNICHI

2022년 11월에 1박 숙박함
답변 제공: STEPHAN 님, 2023년 3월 7일
Junichi様。 この度はibis Brussels Expo Atomiumにご宿泊いただき、誠にありがとうございました。この度は、ご滞在がお気に召さなかったようで、申し訳ございませんでした。 もう少し情報を頂ければ幸いです。またのお越しをお待ちしております。Stephan Vanwingene, General Manager

6/10 - 괜찮아요

anders

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
2022년 11월에 4박 숙박함
답변 제공: Stephan Vanwingene 님, 2022년 12월 1일
Dear Mr Ahluns Anders, Thank you for your rating.We regret that all your expectations were not met.We would certainly like to learn more about that in a private message.We hope to have the pleasure of seeing you again in the future. Kind regards,

10/10 - 훌륭해요

Erik

2022년 11월에 1박 숙박함

8/10 - 좋아요

Ludovic

2022년 10월에 2박 숙박함

10/10 - 훌륭해요

Alexandre

2022년 10월에 1박 숙박함
답변 제공: Stephan Vanwingene 님, 2022년 11월 1일
Our answer:Cher Alexandre, Nous prenons connaissance de cette très bonne appréciation.Nous sommes ravis que vous ayez apprécié votre séjour parmi nous.Encore un grand merci !Bien à vous,

10/10 - 훌륭해요

Jacques

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Parfait
Excellent
2022년 10월에 1박 숙박함
답변 제공: Stephan Vanwingene 님, 2022년 10월 24일
Cher Monsieur Nous vous remerciions pour cette magnifique score. Ceci fera plaisir au x membres de l'équipe et les aidera à servir encore mieux nos hôtes. J'espère que nous aurons le plaisir de vous accueillir à nouveau dans le futur? Bien à vous,

8/10 - 좋아요

CETM

출장 여행
좋아요: 직원 및 서비스, 객실의 편안함
2022년 10월에 1박 숙박함
답변 제공: Stephan Vanwingene 님, 2022년 10월 24일
Beste gast Hartelijk dank voor uw beoordeling.Het verheugt ons zeer dat alles naar wens was.We willen het de volgende keer nog beter doen.Prettige dag,

8/10 - 좋아요

Luis

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 10월에 1박 숙박함
답변 제공: Stephan Vanwingene 님, 2022년 10월 7일
Our answer:Dear Guest We would like to thank you for your rating of your recent stay.We are glad that your expectations were met.We would love to know how we could have improved your experience with us.We look forward to welcoming you back. Best regards,

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 9월에 1박 숙박함
답변 제공: Stephan Vanwingene 님, 2022년 10월 7일
Our answer:Dear Guest We would like to thank you for your rating of your recent stay.We are glad that your expectations were met.We would love to know how we could have improved your experience with us.We look forward to welcoming you back. Best regards,

10/10 - 훌륭해요

DOMINIQUE

2022년 9월에 1박 숙박함
답변 제공: Stephan Vanwingene 님, 2022년 9월 19일
Our answer:Chère Dominique, Merci pour cette appréciation maximale.Nous sommes ravis que votre séjour ait été très satisfaisant.Merci encore!Au plaisir de vous recevoir à nouveau,

8/10 - 좋아요

Scott

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Late Night Food Is A Plus!
The bar / restaurant is open late, after midnight, and offers food as well as drinks. The late-night food is limited to pre-made pizzas and pasta dishes which are heated up, but still, it's great to be able to get something to eat after a long evening out at the expo, especially since there is not much else in the immediate area.
2022년 9월에 3박 숙박함
답변 제공: Stephan Vanwingene 님, 2022년 9월 19일
Dear Scott, Thank you for this great review. Hope to welcome you again soon

10/10 - 훌륭해요

Sven

2022년 7월에 1박 숙박함
답변 제공: Stephan Vanwingene 님, 2022년 9월 2일
Lieber Sven, vielen Dank für diese tolle Bewertung!Wir sind froh, dass Ihr Aufenthalt perfekt war. Nochmals ganz herzlichen Dank.Wir freuen uns sehr auf ein Wiedersehen in der Zukunft. Mit freundlichen Grüßen

4/10 - 별로예요

Bhaskar

2022년 8월에 1박 숙박함
답변 제공: Stephan Vanwingene 님, 2022년 8월 24일
Dear Bhaskar, We acknowledge with thanks your rating about your recent stay.We are very sorry not to have been able to meet your expectations.We would welcome your suggestions on how we could have improved your experience.We look forward to welcoming you back. Best regards,

6/10 - 괜찮아요

Maria Joao

가족 여행
Média
2022년 7월에 1박 숙박함

10/10 - 훌륭해요

Julie

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Avis
Juste pour 1 nuit, nickel. Un Decue de petit déjeuner vu le prix.
2022년 7월에 1박 숙박함
답변 제공: Stephan Vanwingene 님, 2022년 7월 27일
Chère Mme Lecluse, Nous vous remerciions pour cette excellente score et nous sommes ravis que votre séjour vous a plu. Dans l'espoir de pouvoir vous accueillir à nouveau. Belle journée

10/10 - 훌륭해요

Jeroen

2022년 7월에 1박 숙박함
답변 제공: Stephan 님, 2022년 7월 27일
Geachte Gast, bedankt voor deze prachtige score ! Ik deel ze zeker met het team en hoop u snel weer te mogen verwelkomen in ons hotel. Prettige dag gewenst

10/10 - 훌륭해요

Vinay

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Conveniently located (walking distance) from Atomium.
2022년 6월에 1박 숙박함
답변 제공: Stephan Vanwingene 님, 2022년 7월 27일
Dear guest, thank you for this marvellous review. Hope to welcome you again in our hotel. Best regards

8/10 - 좋아요

Jensen

2022년 6월에 1박 숙박함

2/10 - 너무 별로예요

Gerardo

Non ho soggiornato perché era full e quindi mi dovete rimborsare urgentemente 112,99 relativa alla prenotazione in oggetto. Resto a disposizione per qualsiasi chiarimento al 393921191542
2022년 6월에 1박 숙박함
답변 제공: Stephan Vanwingene 님, 2022년 6월 22일
Dear guest, Due to some technical error, we didn't receive your reservation and we were indeed fully booked. I've asked Expedia to refund you as soon as possible. Best regards

8/10 - 좋아요

Barbara

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Ideal if you're going to an event at Palais 12
Great and conformable hotel! We were there to watch a concert in the Palais 12 and the hotel was pretty close which was ideal for us. They also had a mini snack bar in the lobby area that helped us get some food and drinks after the event. Overall Awesome experience in this hotel!
2022년 4월에 1박 숙박함
답변 제공: Stephan Vanwingene 님, 2022년 6월 22일
Dear Barbara, Thank you for lovely comments. Hope to welcome you again soon. Best regards,

6/10 - 괜찮아요

Juha

출장 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 객실의 편안함
Very basic and smelly
Very basic hotel, room was a bit smelly and not that good breakfast...
2022년 4월에 1박 숙박함

8/10 - 좋아요

Hussein

단체 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Was uns nicht gefallen hat war das bei der Buchung stand, dass erst bei Ankunft gezahlt wird, aber als wir einchecken wollten, hatten Sie unberechtigerterweise schon von unserer Karte abgucht. Sowas darf nicht passieren. Gut war die Mehrsprachigkeit und was uns auch nicht gefallen hat, war dass dass Frühstück teuer war.
2022년 4월에 3박 숙박함
답변 제공: Stephan Vanwingene 님, 2022년 6월 22일
Dear Guest, Your creditcard was charged by Expedia upon reservation and payment transferred to us. City tax was not included. We think that the price of our full breakfast buffet is correct , but we can understand that you find it expensive, we have upgraded it recently and hope you''l enjoy it on a next occasion. Best regards,

10/10 - 훌륭해요

Joshua

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2022년 4월에 1박 숙박함

2/10 - 너무 별로예요

xi

2022년 3월에 1박 숙박함
답변 제공: Stephan 님, 2022년 3월 23일
Dear Guest, we're sorry to hear that your stay didn't met you expectations. If you could tell us what we should improve, we'll make sure it's settled when you came back to Brussels.

8/10 - 좋아요

Pierre

가족 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2nd time in this hotel
Clean hotel, well located near highway, and walking distance to the atomium. I d stay in this hotel again. Also helpfull and friendly staff
2022년 1월에 1박 숙박함

8/10 - 좋아요

Fabrice

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2021년 12월에 1박 숙박함

4/10 - 별로예요

Donald

가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Nice, but smelly
The staff was super nice and super helpful. But the hotel was dirty. The room smelled of cigarette smoke, their were cigarette burns in the furniture. It just felt old and dated.
2021년 12월에 2박 숙박함

10/10 - 훌륭해요

Sylvester

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Hdgg
2021년 12월에 1박 숙박함