바(숙박 시설 내)

이비스 버밍엄 보데슬리 서커스 여행 후기

3 out of 5
이비스 버밍엄 보데슬리 서커스
1 Bordesley Park Road, Birmingham, England

이용 후기

8.0

매우 좋아요

평점 10 - 훌륭해요. 670개 이용 후기 중 224개" "
평점 8 - 좋아요. 670개 이용 후기 중 278개" "
평점 6 - 괜찮아요. 670개 이용 후기 중 92개" "
평점 4 - 별로예요. 670개 이용 후기 중 43개" "
평점 2 - 너무 별로예요. 670개 이용 후기 중 33개" "

8.4/10

청결 상태

8.2/10

직원 및 서비스

8.0/10

편의 시설/서비스

8.0/10

숙박 시설 상태 및 시설

7.6/10

친환경

이용 후기

10/10 - 훌륭해요

Chris

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 8월에 1박 숙박함
답변 제공: Victoria Guest Service Manager 님, 2022년 8월 31일
Dear Chris, Thank you so much for your great rating following your stay at ibis Birmingham Bordesley. We are happy that we met your accommodation needs and expectations. We hope you’ll visit us again soon! Victoria Guest Service Manager

10/10 - 훌륭해요

Hussain

가족 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was very convenient & close to where I needed to be for the event I was attending at.
2022년 8월에 1박 숙박함
답변 제공: Mihaela Dihonova 님, 2022년 8월 30일
Dear Hussain,Thank you for your review. We truly value your opinion. I was delighted to hear you had an enjoyable time at ibis Birmingham Bordesley and we hope to welcome you back soon!Take care and stay well,Mihaela DihonovaHotel manager

8/10 - 좋아요

Martin

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Very happy with our stay
2022년 8월에 3박 숙박함
답변 제공: Victoria Guest Service Manager 님, 2022년 8월 31일
Dear Martin, Thank you so much for your great rating following your stay at ibis Birmingham Bordesley. We are happy that we met your accommodation needs and expectations. We hope you’ll visit us again soon! Victoria Guest Service Manager

6/10 - 괜찮아요

Haider ashiq

2022년 8월에 1박 숙박함
답변 제공: Victoria Guest Service Manager 님, 2022년 8월 21일
Dear Haider Ashiq, Thank you for taking the time to write a review. I am delighted that you enjoyed your visit. We look forward to seeing you again in the near future. Kind regards,Victoria Guest Service Manager

10/10 - 훌륭해요

Michael

2022년 8월에 1박 숙박함
답변 제공: Mihaela Dihonova 님, 2022년 8월 16일
Dear Michael, Thank you so much for this amazing review! This a great reward for all of us knowing our efforts are recognised by our guests. Many thanks again and we hope to welcome you back soon! Take care and stay well, Mihaela Dihonova Hotel manager

10/10 - 훌륭해요

Amos

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice poeple
2022년 8월에 1박 숙박함
답변 제공: Mihaela Dihonova 님, 2022년 8월 10일
Dear Amos, Thank you very much for your review, I am delighted that you enjoyed your visit to the ibis Birmingham Bordesley. We look forward to welcoming you back again soon! Take care and stay well, Mihaela Dihonova Hotel manager

8/10 - 좋아요

Nicola

출장 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Good value stay
2022년 7월에 3박 숙박함
답변 제공: Mihaela Dihonova 님, 2022년 8월 1일
Dear Nicola, Thank you for taking the time to write a review. I am delighted that you enjoyed your visit. We look forward to seeing you again in the near future. Kind regards, Mihaela Dihonova Hotel manager

8/10 - 좋아요

GIANCARLO

출장 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 7월에 1박 숙박함
답변 제공: Victoria Guest Service Manager 님, 2022년 7월 24일
Dear Giancarlo, Thank you for your review and for choosing ibis Birmingham Bordesley. I'm happy that you enjoyed your stay and we are looking forward to having you again as a guest in our hotel very soon! Take care and stay well,Victoria Guest Service Manager

8/10 - 좋아요

Laura

2022년 6월에 1박 숙박함
답변 제공: Victoria Guest Service Manager 님, 2022년 6월 27일
Dear Laura, Thank you for your review and for choosing ibis Birmingham Bordesley. I'm happy that you enjoyed your stay with us .We are looking forward to having you again as a guest in our hotel very soon! Take care and stay well,Victoria Guest Service Manager

10/10 - 훌륭해요

Hasiba

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Service
Service was beautiful
2022년 6월에 1박 숙박함
답변 제공: Mihaela Dihonova 님, 2022년 6월 20일
Dear Hasiba, Thank you for choosing ibis Birmingham Bordesley and for giving us 5 star rating. I am happy that you enjoyed your stay and we are looking forward to having you again as a guest in our hotel! Take care and stay well, Mihaela Dihonova Hotel manager

4/10 - 별로예요

David

별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Birthday blues.
Very dissapointing definetely wont be going too this particular ibis again.Hidden charges like paying a parking fee of 16.00 for two cars.Having room changed from what i was expecting.So dissapointing didnt even stay the one night booked.Luckily freinds put us up at their house.
2022년 5월에 1박 숙박함
답변 제공: Mihaela Dihonova 님, 2022년 6월 13일
Dear David, Thank you for leaving a review, we regret that your experience did not meet your expectations. In regards to your comments about the car parking charge, please keep in mind that car parking fees apply only for online bookings made through travel agents as you were advised at the time of your booking, which is also stated on the booking website. Your feedback is always very welcome and will be used constructively towards improving the service that we provide. Kind Regards, Mihaela Dihonova Hotel manager

10/10 - 훌륭해요

Ussate

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice hotel
2022년 5월에 2박 숙박함
답변 제공: Mihaela Dihonova 님, 2022년 5월 17일
Dear Ussate, Thank you for your fantastic hotel rating received following your recent stay at ibis Birmingham Bordesley. We are very happy that we met your accommodation needs and expectations. We hope that we will have the opportunity to welcome you back very soon! Take care and stay well, Mihaela Dihonova Hotel manager

6/10 - 괜찮아요

Dino

출장 여행
좋아요: 직원 및 서비스, 객실의 편안함
별로예요: 청결 상태
2022년 5월에 3박 숙박함
답변 제공: Mihaela Dihonova 님, 2022년 5월 16일
Dear Dino, Thank you for leaving a review after your stay with us. For your comfort in the future, please be assured that Ibis staff are available 24 hours a day should something not be to your satisfaction. We hope you will give us the opportunity to serve you better in the future! Kind Regards, Mihaela Dihonova Hotel manager

10/10 - 훌륭해요

Tze Fu

2022년 4월에 11박 숙박함
답변 제공: Mihaela Dihonova 님, 2022년 5월 16일
Dear Tze Fu, Thank you so much for your 10 out of 10 review. We are delighted to hear that you had a positive experience with us at ibis Birmingham Bordesley. We hope you’ll visit us again soon for another pleasant stay! Kind Regards, Mihaela Dihonova Hotel manager

10/10 - 훌륭해요

Martin

2022년 5월에 1박 숙박함
답변 제공: Mihaela Dihonova 님, 2022년 5월 11일
Dear Martin, Thank you so much for this amazing review! We are happy that you enjoyed your stay with us and that we met your accommodation needs. Once again, thank you very much for sharing your experience and trust in our genuine hospitality! Mihaela Dihonova Hotel manager

8/10 - 좋아요

David

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 5월에 1박 숙박함
답변 제공: Mihaela Dihonova 님, 2022년 5월 9일
Dear David, Thank you for taking the time to leave a review. We are delighted that you enjoyed your visit and we look forward to seeing you again in the near future. Kind regards, Mihaela Dihonova General Manager

10/10 - 훌륭해요

Kelvin

2022년 4월에 1박 숙박함
답변 제공: Mihaela Dihonova 님, 2022년 5월 9일
Dear Kelvin, Thank you for sharing a review of your recent experience at ibis Birmingham Bordesley. Our team is committed to providing high-quality customer service, and we’re thrilled to hear that we made a good impression on you. We hope you’ll visit us again soon! Take care and stay well, Mihaela Dihonova Hotel manager

8/10 - 좋아요

K A

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
A great choice.
Great service and food. Very friendly.
2022년 4월에 5박 숙박함
답변 제공: Victoria Guest Service Manager 님, 2022년 4월 30일
Dear K A, Thank you for taking the time to write a positive review. I am delighted that you enjoyed your visit to the ibis Birmingham Bordesley. We will be happy to having you again as a guest in the near future! Regards, Victoria Guest Service Manager

6/10 - 괜찮아요

Stephen

출장 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Noisy
Noisy, not the best if your trying to work early evening. And again noisy at night. Lots of doors banging and raised voices. Where possible, I won’t stay here again.
2022년 4월에 2박 숙박함
답변 제공: Mihaela Dihonova 님, 2022년 4월 29일
Dear Stephen, Thank you for taking the time to share your feedback. We are deeply disappointed to hear about the noise challenges you experienced during your time with us. For your comfort in the future, please be advised that hotel staff are available around the clock to assist guests with any issues that may arise; and this instance may have been able to offer you an alternative room to ensure you a more comfortable stay. Thank you once again for your feedback, which is invaluable in our efforts to assess and continually improve upon the quality of our service. Kind Regards, Mihaela Dihonova Hotel manager

10/10 - 훌륭해요

david

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
great hotel
hotel was ideal for me and my grandson, right next to st andrews football ground, hotel was nice and quiet, and the staff were nice and polite, will be back again.
2022년 4월에 3박 숙박함
답변 제공: Mihaela Dihonova 님, 2022년 4월 26일
Dear David, On behalf of our hotel and team, thank you for taking the time to leave a positive review. We are especially glad you enjoyed the friendly customer service we strive to provide for all our guests. Take care and and we hope to see you and your grandson again soon! Mihaela Dihonova Hotel manager

6/10 - 괜찮아요

Kane

2022년 4월에 1박 숙박함
답변 제공: Mihaela Dihonova 님, 2022년 4월 26일
Dear Kane, Thank you for kindly taking the time to share your review with us, following your recent stay at our hotel. If there is anything we can do to make your next stay 10 out of 10, please do not hesitate to discuss it with us. Take care and we hope to welcome you back soon! Mihaela Dihonova Hotel manager

10/10 - 훌륭해요

Lily

2022년 4월에 2박 숙박함
답변 제공: Mihaela Dihonova 님, 2022년 5월 9일
Dear Lily, Thank you for your fantastic rating. We welcome all feedback that we receive from our guests, which help us to recognise and reinforce excellent service within the team. Thank you once again for the positive review and we look forward to welcoming you back again soon! Kind Regards, Mihaela Dihonova Hotel manager

4/10 - 별로예요

Mohammad

가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Not a clean hotel but thats expected
Bed had hairs all over it, bathroom door doesn't close, dirty towels. Dust was all over the place. I didn't complain as it is a low budget hotel and the cleaners are not expected to clean properly. I had to clean myself. There were escorts on my floor so i could hear loud moaning noises, and customers coming in and out of the rooms. I did get warned about this that Ibis hotel keep a blind eye on these things but i chose to ignore it.
2022년 4월에 2박 숙박함
답변 제공: Mihaela Dihonova 님, 2022년 4월 19일
Dear Mr Mohammad, Thank you for taking the time to share your concerns. I am sorry that you have had cause to complain following your stay with us. I do however thank you for taking the time and trouble to share your experience as guest feedback is extremely important to us, as it allows us to monitor performance and take steps to make good what may have gone wrong. Please allow me to disagree with you about your comments that as budget hotel it is expected not a high level of cleanliness. If this is the case in other hotels, at ibis Birmingham Bordesley our guests should always find their room to be clean and I was most surprised and disappointed to read that this was not your experience. I assure you that the shortfalls in cleanliness you have described are not at all typical. I am sure that had you addressed these issues with the staff on duty at the time they would have made every effort to rectify the situation, however this does not in any way excuse the disappointment you were subject to and you should not take this as indicative of the level and service that we strive to provide. I am also surprised that someone provided you with false information about the way we handle any issues our guests may experience. Keeping a blind eye on potential guests’ concerns is something definitely, we do not do. Actually, we welcome all guests’ feedback as this helps us to assist our guests the best way we can so our valued guests have an enjoyable hotel experience. In regards to your comments about the noise disturbance, although we cannot control the behavior of paying guests who occupy our Hotel what we can control is the right to allow them to remain in the Hotel. This is why it is extremely important for us to be informed of any impact to your stay whilst you are here as anyone of our team would have been happy to assist you at least with a room move on this occasion. Please also keep in mind that our paying guests have also the freedom to choose when to come in and come out of their room, as well as it is their personal choice if they will come for a business or for a personal trip with their loved ones. I hope you understand that this is something we cannot control in a hotel environment. It is our goal to consistently provide superior service and accommodation, your comments are very important to us, and they will be addressed with all team. If you decide to stay with us in the future, we will be happy to welcome you back! Kind Regards, Mihaela Dihonova Hotel manager

8/10 - 좋아요

Darren

2022년 3월에 1박 숙박함
답변 제공: Mihaela Dihonova 님, 2022년 4월 19일
Dear Darren, Thank you for taking the time to leave a review. We hope that we met your accommodation and that you enjoyed your visit. We look forward to seeing you again in the near future! Kind Regards, Mihaela Dihonova Hotel manager

4/10 - 별로예요

Andy

출장 여행
좋아요: 청결 상태, 객실의 편안함
별로예요: 직원 및 서비스
Poor guy working between 5pm & 7:30 was all on his own on reception, bar, food orders & serving even taking room service to the rooms. Not enough staff when it was really busy. Queues of people checking in & at the bar waiting for food & drink
2022년 4월에 1박 숙박함
답변 제공: Mihaela Dihonova 님, 2022년 4월 14일
Dear Guest, Thank you for choosing to stay with us and for taking the time to post your review. I sincerely apologise that we could not meet your expectation. We pride ourselves on our great customer care, however as you already commented our service takes a bit longer on some days, which is something out of our control in the current environment. Our team is working very hard to provide a professional and welcoming hotel services for our guests, but we as many hospitality businesses out there, we are experiencing some staffing level issues. We are really trying to minimise the impact on our customer service as much as we can, however I understand that this is not an excuse for your poor experience. I can only ask for your understanding and hope that next time when you stay with us, we will have the full team ready to provide you and the rest of our valued guests with professional and enjoyable hotel experience. Thank you once again for your much appreciated feedback, and it is our hope you will give us the opportunity to welcome you back very soon. Kind Regards, Mihaela Dihonova Hotel manager

8/10 - 좋아요

Sarah

2022년 4월에 1박 숙박함
답변 제공: Mihaela Dihonova 님, 2022년 4월 13일
Dear Sarah, Thank you for sharing your review. We hope that you enjoyed your stay with us and we look forward to welcoming you back again soon! Kind regards, Mihaela Dihonova Hotel manager

10/10 - 훌륭해요

Tia

2022년 3월에 2박 숙박함
답변 제공: Mihaela Dihonova 님, 2022년 3월 30일
Dear Tia, Thank you for choosing ibis Birmingham Bordesley and for your time to leave a review. We are delighted that you enjoyed your visit. We look forward to seeing you again in the near future for another pleasant stay! Kind regards, Mihaela Dihonova Hotel manager

4/10 - 별로예요

Hanna

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2022년 3월에 1박 숙박함
답변 제공: Mihaela Dihonova 님, 2022년 3월 30일
Dear Hanna, Thank you for taking the time to leave a review. I am sorry that on this occasion that you were disappointed with your stay. Although we may not always enjoy receiving negative feedback, it certainly allows us to continuously review the services we provide and help us to concentrate our training efforts where needed to build the confidence and skills of our colleagues. We hope we will have the opportunity to welcome you back and serve you better in the future. Regards, Mihaela Dihonova Hotel manager

8/10 - 좋아요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Very friendly and helpful receptionist who helped us sort out room service. I did find a couple of the evening food items not to my liking but that’s a personal thing and not a hotel thing. Room clean and comfortable. Basic as we were only having a one night stay. Breakfast is self service and plenty available. All the staff were very helpful and friendly. Would happily stay again for a short break
2022년 3월에 1박 숙박함
답변 제공: Mihaela Dihonova 님, 2022년 3월 29일
Dear Guest, Thank you for your kind comments and compliments – I am delighted that you enjoyed your stay. It is very important for us that our guests' experiences are shared. Although limited in what we offer, we strive do to this in a professional and friendly manner and it appears that on this occasion we did that. I am very pleased to read that this was reflected during your stay and that you are already considering coming back again in the future! Thank you for staying and we all hope to welcome you back soon! Take care and stay well, Mihaela Dihonova Hotel manager

8/10 - 좋아요

Megan

2022년 3월에 1박 숙박함
답변 제공: Mihaela Dihonova 님, 2022년 3월 22일
Dear Megan, Thank you for choosing ibis Birmingham Bordesley and for your time to post a review. Our hotel team's focus is to ensure our guests have an enjoyable and memorable experience with us, and your rating is a reward for us. I hope that we will have the opportunity to welcome you back soon! Kind Regards, Mihaela Dihonova Hotel manager

8/10 - 좋아요

Mark

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2022년 3월에 1박 숙박함
답변 제공: Mihaela Dihonova 님, 2022년 7월 5일
Dear Mark, Thanks for your review. I am glad you had a good stay with us. We will be happy to welcome you back soon and to assist you with any enquiries or requests to ensure you have a 5 star stay! Kind regards, Mihaela Dihonova Hotel manager

8/10 - 좋아요

Gary

연인과의 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Found staff and facilities very good
2022년 3월에 1박 숙박함
답변 제공: Mihaela Dihonova 님, 2022년 3월 15일
Dear Gary, Thank you for the excellent review and for choosing to be our guest. We are delighted to hear that you enjoyed your stay with us at ibis Birmingham Bordesley. Your comments are a great reward for all of us, and I can assure you that our main goal will continue to be to offer comfortable, clean and safe stay for all our guests. Thank you once again for your positive comments and we are looking forward to having you again as a guest in our hotel. Regards, Mihaela Dihonova Hotel manager

4/10 - 별로예요

Aisha

단체 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설
The room was tidy but not cleaned properly as there were chips on the table n around the kettle so it questions was the room cleaned thoroughly , No it can’t be !! I slept on a dirty bed , shower room nor clean etc ??
2022년 3월에 2박 숙박함
답변 제공: Mihaela Dihonova 님, 2022년 3월 22일
Dear Aisha, Thank you for your comments. I was sorry to learn that your stay on this occasion fell short of your expectations and I apologise for any discomfort or inconvenience caused. All our guests should always find their hotel room to be clean and I was disappointed to read that this was not your experience. I assure you that the shortfalls in cleanliness you have described are not at all typical. Our Housekeeping team have a stringent set of daily procedures to follow and it is evident these were not adhered to on this occasion, for this I apologise. I am taking your particular complaint with the staff involved to rectify any shortcomings. Once again I apologise that you have had cause to complain following your stay with us. I do however thank you for taking the time and trouble to share your experience as guest feedback is extremely important to us, as it allows us to monitor performance and take steps to make good what may have gone wrong. We hope that you will give us the opportunity to better serve you in the near future! Kind Regards, Mihaela Dihonova Hotel manager

8/10 - 좋아요

Jessie

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 2월에 1박 숙박함
답변 제공: Victoria Guest Service Manager 님, 2022년 3월 6일
Dear Jessie, Thank you for your review and for choosing ibis Birmingham Bordesley. I'm happy that you enjoyed your stay and that my colleagues made your stay pleasant. Take care and looking forward to seeing you again soon! Victoria Guest Service Manager

8/10 - 좋아요

Frank

2021년 12월에 10박 숙박함
답변 제공: Mihaela Dihonova 님, 2022년 2월 21일
Dear Frank, Thank you for kindly taking the time to share your review with us, following your recent stay at our hotel. If there is anything we can do to make your next stay 10 out of 10, please do not hesitate to discuss it with us. Take care and we hope to welcome you back soon! Mihaela Dihonova Hotel manager

2/10 - 너무 별로예요

Eddie

연인과의 여행, 출장 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Turned up to the first room and it hadn’t been cleaned, the 2nd room there were peoples stuff in the room then finally got into the 3rd room, we then went down for something to eat and was told there was a 45 minute wait for food, we got to the bar at 6.45 and ordered food at 7.15, we ended up getting our food at 8.45, there were only 2 people covering reception, bar and kitchin it was a nightmare
2022년 2월에 1박 숙박함
답변 제공: Victoria Iles 님, 2022년 2월 21일
Dear Guest, Thank you for taking the time to share your feedback. We‘re deeply disappointed to hear about the challenges you experienced during your time with us. We hold our team to the highest standards and regret that we didn’t meet those expectations. Please reach out to us at gsm@ibisbirmingham.com to discuss your experience and please give us another chance to prove ourselves sometime soon! Kind Regards, Victoria Iles Guest service manager

2/10 - 너무 별로예요

Akbar

별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2022년 1월에 1박 숙박함
답변 제공: Mihaela Dihonova 님, 2022년 5월 9일
Dear Mr Akbar, Thank you for your review. I am really sorry to hear that your stay was not up to expectations. For your comfort in the future, please be assured that Ibis staff are available 24 hours a day should something not be to your satisfaction. Kind Regards, Mihaela Dihonova Hotel manager

10/10 - 훌륭해요

Joe

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 1월에 1박 숙박함
답변 제공: Mihaela Dihonova 님, 2022년 1월 17일
Dear Joe, Thank you very much for your time to leave a review, I am delighted that you enjoyed your visit to the ibis Birmingham Bordesley. We look forward to welcoming you back again soon. Take care and stay well, Mihaela Dihonova Hotel manager

4/10 - 별로예요

Muhammed

좋아요: 청결 상태, 숙박 시설 상태 및 시설
별로예요: 객실의 편안함
2022년 1월에 1박 숙박함
답변 제공: Mihaela Dihonova 님, 2022년 1월 11일
Dear Mr Muhammed, Thank you for your time to leave a review. I was sorry to learn that your stay on this occasion fell short of your expectations. For your comfort in the future, please be assured that Ibis staff are available 24 hours a day should something not be to your satisfaction. I am sure that had you raised any of your concerns with the staff at the hotel they would have made every effort to make your stay more pleasant. It is our hope that you will give us the opportunity to better meet your expectations in the future. Regards, Mihaela Dihonova Hotel manager

10/10 - 훌륭해요

Peter

단체 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
3 minute walk to Birmingham fc
2022년 1월에 1박 숙박함
답변 제공: Victoria Guest Service Manager 님, 2022년 1월 10일
Dear Peter, Thank you very much for your review, I am delighted that you enjoyed your visit to the ibis Birmingham Bordesley. We look forward to welcoming you back again soon. Kind regards, Victoria Guest Service Manager

10/10 - 훌륭해요

Kadin

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
별로예요: 객실의 편안함
2021년 12월에 2박 숙박함
답변 제공: Victoria Guest Service Manager 님, 2021년 12월 14일
Dear Kadin, Thank you very much for your review, I am delighted that you enjoyed your visit to the ibis Birmingham Bordesley. We look forward to welcoming you back again soon. Kind regards, Victoria Guest Service Manager

10/10 - 훌륭해요

Lee

좋아요: 청결 상태, 직원 및 서비스
2021년 11월에 4박 숙박함
답변 제공: Victoria Guest Service Manager 님, 2021년 12월 11일
Dear Lee, Thank you very much for your review, I am delighted that you enjoyed your visit to the ibis Birmingham Bordesley. We look forward to welcoming you back again soon. Kind regards, Victoria Guest Service Manager

4/10 - 별로예요

Samra

별로예요: 청결 상태, 숙박 시설 상태 및 시설
2021년 12월에 1박 숙박함

8/10 - 좋아요

Richard

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2nd Visit
Hello. Booked for 2 nights to be close to Uni. Check in was quick and the lady was very polite. Room was spot on. No issues. Bit of noise at night from the occasional door shutting. Shower was spot on in bathroom. I had an evening tea in the restaurant. Very nice and good value. All staff I encountered were very nice. A nice stay with no real issues!
2021년 12월에 2박 숙박함
답변 제공: Victoria Guest Service Manager 님, 2021년 12월 8일
Dear Richard, Thank you very much for your review, I am delighted that you enjoyed your visit to the ibis Birmingham Bordesley. We look forward to welcoming you back again soon. Kind regards, Victoria Guest Service Manager

10/10 - 훌륭해요

Matt

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2021년 11월에 3박 숙박함

10/10 - 훌륭해요

Lee

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great hotel. Free secure parking a bonus. 20 minute walk to bullring. Rooms very clean and breakfast good.
2021년 11월에 2박 숙박함
답변 제공: Mihaela Dihonova 님, 2021년 11월 25일
Dear Lee, On behalf of the entire ibis Birmingham Bordesley team, THANK YOU for the amazing comments you shared with us and for recommending our hotel to other travelers. We are looking forward to having you again as a guest in our hotel very soon! Take care and stay well, Mihaela Dihonova Hotel manager

10/10 - 훌륭해요

Jacqueline

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Worth the money
For a budget priced room the stay was really good. Parking was easy. Staff were friendly and efficient. Good location. Breakfast was good too Would stay again
2021년 11월에 1박 숙박함
답변 제공: Mihaela Dihonova 님, 2021년 11월 21일
Dear Jacqueline, Thank you for your feedback - delighted you had an enjoyable stay with us and we met your expectations. One of the greatest rewards is receiving encouraging comments such as yours. Thank you again for your kind words and we look forward to having the pleasure of welcoming you again! Take care and stay well, Mihaela Dihonova Hotel manager

6/10 - 괜찮아요

justin

좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설, 객실의 편안함
2021년 10월에 1박 숙박함
답변 제공: Mihaela Dihonova 님, 2021년 11월 1일
Dear Justin, Thank you for your review and for choosing to stay with us. I hope that you enjoyed your stay, but if there is anything we can do to make your next hotel experience even better, please do not hesitate to get in touch with our team. We are looking forward to having you again as a guest in our hotel. Take care, Mihaela Dihonova Hotel manager

10/10 - 훌륭해요

Jake

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very friendly staff and excellent facilities for price.
2021년 10월에 1박 숙박함
답변 제공: Mihaela Dihonova 님, 2021년 10월 29일
Dear Jake, Thank you for choosing ibis Birmingham Bordesley for your recent stay in Birmingham. I am delighted to hear you had an enjoyable time at our hotel with our friendly team and excellent facilities. Thank you again for your kind words and we look forward to having the pleasure of welcoming you again. Take care and stay well, Mihaela Dihonova Hotel manager

8/10 - 좋아요

E

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2021년 10월에 2박 숙박함
답변 제공: Mihaela Dihonova 님, 2021년 10월 29일
Dear E, We want to thank you for taking the time to post a review of your stay. We hope we met your expectations and if there is anything to make your next stay even more enjoyable, please do not hesitate to let us know! Take care and hopefully we will welcome you back in the future! Mihaela Dihonova Hotel manager