테라스/파티오

라스 팔로마스 여행 후기

3.5 out of 5
라스 팔로마스
460 W San Francisco Street, Santa Fe, NM

이용 후기

9.2

매우 훌륭해요

평점 10 - 훌륭해요. 1005개 이용 후기 중 714개" "
평점 8 - 좋아요. 1005개 이용 후기 중 184개" "
평점 6 - 괜찮아요. 1005개 이용 후기 중 55개" "
평점 4 - 별로예요. 1005개 이용 후기 중 31개" "
평점 2 - 너무 별로예요. 1005개 이용 후기 중 21개" "

9.0/10

청결 상태

9.6/10

직원 및 서비스

8.8/10

편의 시설/서비스

8.6/10

숙박 시설 상태 및 시설

8.8/10

친환경

이용 후기

6/10 - 괜찮아요

Jerome

별로예요: 청결 상태
First the location is great for access to the city square and major sites. Daily breakfast and morning staff were wonderful - blue corn pancakes ! However our first room smelled like a chimney, second room better but really not clean - due to miscommunications our room was not cleaned until our 3rd night. Room had mold and dust in vents, one outlet was bare and bathroom wires were rusty. Very disappointing compared to online reviews.
2024년 4월에 4박 숙박함
답변 제공: Maria WB 님, 2024년 4월 18일
On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I have passed this information on to the General Manager so that he is aware of the concerns. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

4/10 - 별로예요

Emanuel

단체 여행
Room was not clean. The room service came once on next to last day. The floors were uneven ;and, there were screws protruding out of the floor. This had potential danger. The toilet had a leak at the wall flooding the bathroom. We had to shut the water off after filling the tank after flushing. On the positive side, the breakfast staff ware amazing as was the food
2024년 4월에 4박 숙박함
답변 제공: Maria WB 님, 2024년 4월 18일
On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I have passed this information on to the General Manager so that he is aware of the concerns. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

8/10 - 좋아요

Laura

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very special location, with rooms spread around beautiful adobe houses. Cozy atmosphere. Excellent breakfast, very friendly staff. Close to Old Plaza
2024년 4월에 2박 숙박함
답변 제공: Maria WB 님, 2024년 4월 18일
We very much appreciate and value your feedback and will share it with our team. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.

4/10 - 별로예요

kevin

연인과의 여행
Any city
2024년 4월에 1박 숙박함
답변 제공: Maria WB 님, 2024년 4월 18일
My sincere apologies for any inconveniences during your recent stay with us. Thank you for your feedback as it is appreciated.

10/10 - 훌륭해요

Mark

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very cute boutique property. Excellent breakfast included. Very walkable to downtown Santa Fe
2024년 4월에 2박 숙박함
답변 제공: Maria WB 님, 2024년 4월 18일
We very much appreciate and value your feedback and will share it with our team. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.

10/10 - 훌륭해요

Karen

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Wonderful breakfast included
2024년 3월에 4박 숙박함
답변 제공: Maria WB 님, 2024년 4월 5일
Thank you for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.

10/10 - 훌륭해요

Andy 님, Bedford

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Lovely stay. Great room, very friendly service and a top quality breakfast.
2024년 3월에 4박 숙박함
답변 제공: Maria WB 님, 2024년 4월 5일
Thank you for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.

8/10 - 좋아요

Nina 님, Centennial

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The rooms are in older adobe buildings and they can be a little cold. But the fireplace in our room helped a lot.
2024년 4월에 2박 숙박함
답변 제공: Maria WB 님, 2024년 4월 5일
Thank you for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.

10/10 - 훌륭해요

Brian

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
An amazing choice in Santa Fe and you cannot beat the included breakfast.
2024년 3월에 2박 숙박함
답변 제공: Maria WB 님, 2024년 4월 5일
Thank you for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.

10/10 - 훌륭해요

Angela

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This is a beautiful place to stay. The staff are incredibly sweet and the breakfast is wonderful. It is downtown, so you can walk to restaurants and shops. I highly recommend staying here and I can't wait to return.
2024년 3월에 2박 숙박함
답변 제공: Maria WB 님, 2024년 4월 5일
Thank you for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.

8/10 - 좋아요

Nancy A

가족 여행
좋아요: 청결 상태, 직원 및 서비스
I love the unique feel of the original casitas and it was cute. the staff was very friendly and helpful.
2024년 3월에 1박 숙박함
답변 제공: Maria WB 님, 2024년 4월 5일
Thank you for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.

10/10 - 훌륭해요

daniel

좋아요: 숙박 시설 상태 및 시설
2024년 3월에 2박 숙박함
답변 제공: Maria WB 님, 2024년 4월 5일
Thank you for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.

10/10 - 훌륭해요

Sharon

반려동물 동반 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff was friendly, and accommodating. The breakfast space and made to order breakfast and coffee bar were really special and delicious. We will definitely be back!
2024년 3월에 4박 숙박함
답변 제공: Maria WB 님, 2024년 4월 5일
Thank you for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.

4/10 - 별로예요

PHILLIP

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
More shabby than chic. Great location. Breakfast was excellent. Staff were very nice. Our room needed a deep cleaning! Dirt in the corners, dirty/moldy grout, dusty. (Seems like others were happy with the cleanliness of their rooms so maybe ours was not typical?) The pictures on the website look so much better than what we experienced. I had promised my wife a really great stay but we were both quite disappointed. I realize the buildings are 100 years old, but that is not an excuse for the conditions we experienced. I spoke with the manager and the owner, both of whom were appreciative.
답변 제공: Maria WB 님, 2024년 4월 18일
On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I have passed this information on to the General Manager so that he is aware of the concerns. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

10/10 - 훌륭해요

Sharon

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This property is beautiful and the rooms are super cozy. The staff is friendly and helpful. The breakfast is amazing!
2024년 3월에 1박 숙박함
답변 제공: Maria WB 님, 2024년 3월 21일
Thank you for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.

2/10 - 너무 별로예요

Shanna

2024년 3월에 1박 숙박함
답변 제공: Maria WB 님, 2024년 4월 18일
My sincere apologies for any inconveniences during your recent stay with us. Thank you for your feedback as it is appreciated.

6/10 - 괜찮아요

Nai-Chi 님, Dallas

아이를 동반한 가족 여행
좋아요: 직원 및 서비스
The location of the hotel is convenient to get to most places. I did not like that there were little ants inside our room. However when I told the staff about it, someone came to help remedy the situation right away.
2024년 3월에 5박 숙박함
답변 제공: Maria WB 님, 2024년 3월 18일
Thank you for taking the time to share your experience regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. I have passed this information on to the General Manager so that he is aware of the concerns. We hope to see you again soon!

10/10 - 훌륭해요

Kelly

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Super friendly and helpful staff! Breakfast was delicious. Walking distance to downtown. Room was very clean!
2024년 3월에 3박 숙박함
답변 제공: Maria WB 님, 2024년 3월 18일
We very much appreciate and value your feedback and will share it with our team. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.

10/10 - 훌륭해요

Anthony

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 1박 숙박함
답변 제공: Maria WB 님, 2024년 3월 18일
Thank you for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.

10/10 - 훌륭해요

Laura

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
What an excellent location. Full of Santa Fe charm. Loved the environmentally friendly touches. Breakfast amazing. Friendly staff.
2024년 3월에 4박 숙박함
답변 제공: Maria WB 님, 2024년 3월 18일
We very much appreciate and value your feedback and will share it with our team. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.

10/10 - 훌륭해요

Jeremiah

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2024년 3월에 3박 숙박함
답변 제공: Maria WB 님, 2024년 3월 18일
Thank you for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.

10/10 - 훌륭해요

Kevin 님, Marietta

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
별로예요: 숙박 시설 상태 및 시설
Great breakfast included
2024년 3월에 2박 숙박함

6/10 - 괜찮아요

Chelsea

좋아요: 직원 및 서비스
2024년 3월에 3박 숙박함
답변 제공: Maria WB 님, 2024년 3월 12일
Thank you for taking the time to share your experience regarding your recent stay at our hotel. Your feedback is very important to us. We hope to see you again soon!

8/10 - 좋아요

Suzanne 님, Rock Springs

The breakfast was awesome. Several choices of cooked to order breakfast. The choices were breakfast burrito, blue corn pancakes and choice of meat, 3 breakfast tacos and 2 eggs, choice of meat and potatoes. In addition coffee, hot chocolate or chai. Fresh fruit, pastries, grits, bagels and croissants. Everything was delicious.
2024년 2월에 5박 숙박함
답변 제공: Maria WB 님, 2024년 3월 5일
We very much appreciate and value your feedback and will share it with our team. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.

10/10 - 훌륭해요

Claudia

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Loved it! Great breakfast. Nicest people!
2024년 2월에 3박 숙박함
답변 제공: Maria WB 님, 2024년 3월 5일
We very much appreciate and value your feedback and will share it with our team. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.

10/10 - 훌륭해요

Deanna

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Authentic look of NM.
2024년 2월에 4박 숙박함
답변 제공: Maria WB 님, 2024년 2월 29일
Thank you for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.

10/10 - 훌륭해요

William 님, Raleigh

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Las Palomas is a comfortable, funky, slightly rustic, multi-building boutique motel with a fantastic free full breakfast (cooked to order, not just buffet) and a wonderfully friendly, helpful staff and an engaged owner/manager. Within easy walking distance of the heart of downtown Santa Fe (especially close to the Georgia O'Keeffe Museum). Plenty of free parking.
2024년 2월에 3박 숙박함
답변 제공: Maria WB 님, 2024년 2월 27일
We very much appreciate and value your feedback. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.

10/10 - 훌륭해요

Alexandra

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was such a peaceful place to stay, and I loved the fireplace and breakfast every morning. I hope to be back soon. Thank you!
2024년 2월에 5박 숙박함
답변 제공: Maria WB 님, 2024년 2월 27일
We very much appreciate and value your feedback. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.

10/10 - 훌륭해요

Chantel

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Wonderful breakfast, super friendly staff, wouldn’t stay anywhere else!
2024년 2월에 2박 숙박함
답변 제공: Maria WB 님, 2024년 2월 27일
We very much appreciate and value your feedback and will share it with our team. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.

10/10 - 훌륭해요

Emily

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 1박 숙박함
답변 제공: Maria WB 님, 2024년 2월 23일
Thank you for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.

10/10 - 훌륭해요

Danielle

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 2박 숙박함
답변 제공: Maria WB 님, 2024년 2월 23일
Thank you for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.

10/10 - 훌륭해요

Amelia

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff was great! Room had personality and the fireplace was cozy. Breakfast was amazing!
2024년 2월에 4박 숙박함
답변 제공: Maria WB 님, 2024년 2월 23일
Thank you for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.

10/10 - 훌륭해요

Stephen

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great place. Second time staying here and everything about it is wonderful. Highly recommend.
2024년 2월에 1박 숙박함
답변 제공: Maria WB 님, 2024년 2월 23일
Thank you for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.

10/10 - 훌륭해요

Lori

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff is wonderful as is breakfast!
2024년 2월에 1박 숙박함
답변 제공: Maria WB 님, 2024년 2월 23일
Thank you for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.

6/10 - 괜찮아요

Marjorie

좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very charming, but not particularly clean floors, my living area leaked, and the floor sort of rolled up and down. The room Needs a facelift.
2024년 1월에 3박 숙박함
답변 제공: Maria WB 님, 2024년 2월 15일
My sincere apologies for any inconveniences during your recent stay with us. I have passed this information on the General Manager so that he is aware of the concerns. Thank you for your feedback as it is appreciated.

10/10 - 훌륭해요

Francis

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This is a charming property with a friendly, accommodating host and staff that provides a wonderful breakfast to give you the energy to take the short walk to the plaza and everything Santa Fe has to offer.
2024년 1월에 7박 숙박함
답변 제공: Maria WB 님, 2024년 2월 14일
We very much appreciate and value your feedback and will share it with our team. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.

10/10 - 훌륭해요

Daniel

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Quaint place. Awesome service. Would stay again.
2024년 2월에 2박 숙박함
답변 제공: Maria WB 님, 2024년 2월 14일
Thank you for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.

10/10 - 훌륭해요

Vicky

연인과의 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Wonderful stay with great staff! The morning breakfast was fantastic. Our apartment was the perfect size for two people, and we really loved the fireplace on the chilly mornings. We would stay here again. It is walkable to the main shopping and art galleries and restaurants. My only feedback is that the rooms could have been cleaner and with a little updating to the kitchen area, this would be an amazing place to stay!
답변 제공: Maria WB 님, 2024년 2월 13일
Thank you for taking the time to share your experience regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. I have passed this information on to the General Manager so that he is aware of the concerns. We hope to see you again soon!

10/10 - 훌륭해요

Olivia

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I was driving cross country with my husband and our dog and we decided to stay here because we’d stayed during our honeymoon. This was our favorite stop of all the hotels we stayed at during our drive. It was so comfortable and cozy and I loved sitting by the fireplace after a long day of driving. Also they were so welcoming to our dog and gave him a bag of treats and toys which made me so happy. None of us wanted to leave the next day but alas we had to hit the road again. Highly recommend this spot!
2024년 1월에 1박 숙박함
답변 제공: Maria WB 님, 2024년 2월 13일
We very much appreciate and value your feedback and will share it with our team. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.

10/10 - 훌륭해요

Hiroki

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 1박 숙박함
답변 제공: Maria WB 님, 2024년 2월 13일
Thank you for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.

2/10 - 너무 별로예요

Paul

연인과의 여행
좋아요: 직원 및 서비스
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
The room was very old (#23) and had not been updated for decades. There was little room and no luggage racks so we used the couch for our luggage leaving two hard back.chaors to sit on next to a small table. There was a draft from a broken window frame and the door. The bathroom was old and to get there at night one had to go down a step from the be to the lr on the way. Dangerous if one is tired. The bed was a king but the niche it was in was for a double bed so there was a 4 inch gap to.the wall and the pillows kept falling into it. When we went for breakfast, it was a load of hard boiled eggs and the rest was all starch...nothing cooked or warm...less than Motel 6.
2024년 1월에 7박 숙박함
답변 제공: Maria WB 님, 2024년 2월 13일
My sincere apologies for any inconveniences during your recent stay with us. I have passed this information on the General Manager so that he is aware of the concerns. Thank you for your feedback as it is appreciated.

10/10 - 훌륭해요

Alina

단체 여행, 연인과의 여행, 아이를 동반한 가족 여행, 반려동물 동반 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We loved our stay. They just started to offer different hot breakfast options - gluten free and veggie too. We had breakfast tacos and smoked salmon sandwich - was delicious. The staff was very friendly and helpful. We could walk to the center of the town in minutes. Everything was great
2024년 1월에 4박 숙박함
답변 제공: Maria WB 님, 2024년 2월 13일
Thank you for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.

6/10 - 괜찮아요

james

2024년 1월에 2박 숙박함
답변 제공: Maria WB 님, 2024년 3월 20일
Thanks for staying with us. We appreciate your feedback!

10/10 - 훌륭해요

William

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Kitchin had ants
2024년 1월에 2박 숙박함
답변 제공: Maria WB 님, 2024년 1월 31일
Thank you for taking the time to share your experience regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. I have passed this information on to the General Manager so that he is aware of the concerns. We hope to see you again soon!

6/10 - 괜찮아요

Isabelle

좋아요: 청결 상태, 숙박 시설 상태 및 시설
Charming hotel with a lot of character. The staff is friendly and helpful. However, my room was not made up a single time during a three-night stay. The hotel’s location is fantastic and close to shops/museums/restaurants on downtown.
2024년 1월에 3박 숙박함
답변 제공: Maria WB 님, 2024년 1월 31일
Thank you for taking the time to share your experience regarding your recent stay at our hotel. Your feedback is very important to us, and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. I have passed this information on to the General Manager so that he is aware of the concerns. We hope to see you again soon!

10/10 - 훌륭해요

Franki

2024년 1월에 2박 숙박함
답변 제공: Maria WB 님, 2024년 3월 20일
Thank you for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.

10/10 - 훌륭해요

William

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함
답변 제공: Maria WB 님, 2024년 1월 29일
Thank you for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.

10/10 - 훌륭해요

Cory

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I loved my stay at Las Palomas! Sadly I only stayed one night but it was wonderful—1 stack of complementary firewood for our fireplace. The room was cozy and private. Would stay again, especially in the same room! The only downside was in the morning there was loud banging like construction was happening on the other side of us and saw an image of a pool/hot tub but there was none (was not a big deal, still woulda stayed here anyways).
2024년 1월에 1박 숙박함
답변 제공: Maria WB 님, 2024년 1월 26일
Thank you for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.

10/10 - 훌륭해요

Stacyann

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Wonderful staff and great breakfast and comfortable room.
2024년 1월에 2박 숙박함
답변 제공: Maria WB 님, 2024년 1월 26일
Thank you for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.

4/10 - 별로예요

Melinda 님, Omaha

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Very convenient to walk to the downtown area, however it’s a very old hotel, our room was dirty and the bed very uncomfortable, the TV did not work in our room. I would not stay here again
2024년 1월에 1박 숙박함
답변 제공: Maria WB 님, 2024년 1월 26일
On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I have passed this information on to the General Manager so that he is aware of the concerns. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.