We had a reservation, but the AC and the fridge were turned off, so had to wait for them to get up to speed.
We were told there was ice (there was none). No coffee in room or lobby available at any time. While there is a microwave, no m/wave-safe cups available. I didn't like the old-style key, hanging from a plastic piece that encouraged a finder to deposit in a mailbox, and included the name, address, AND the room number! If someone found it on the ground, would they try the key in the lock on the room, noted on the holder?!? It was impossible to sit at the desk and work, read, eat, etc.; AC is inches away and blowing directly on you. At 9:10am on checkout day, spouse was out helping someone with a car problem. I had the key and (still in my nightgown) was in the bed reading. When a knock came, I assumed it was my spouse. I untangled myself, put my shoes on, and started to the door when it burst open! The front-desk guy (owner?) was there. He asked when we were leaving! There WAS a dirty "Do Not Disturb" hanger on the outside knob that I'd put there. I said we'd leave at checkout time (11am). There was NO apology or anything; just as if it was a normal thing to do! Would definitely not stay here again or recommend.